Video & Transcript Research : 'complaint process'
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NH
Transcript Highlights:
- I think a little bit about the process.
- <01:45:42.040>
from We receive very very few complaints from We receive very very few complaints - require that in the application process. require that in the application process.
- The process, if you will.
- this process that we're probably not this process that we're probably not done<04:12:32.840>
dealing
Summary:
House Transportation opened public hearings on three Senate bills and discussed a fourth scheduling issue. On SB 499, which would change Traffic Safety Commission reporting requirements, the sponsor’s representative said the bill would require annual aggregated data on the causes of traffic collisions in New Hampshire and recommendations to address them. Members asked about the added Trauma Medical Review Committee seat, and a representative explained that it is a longstanding state board of emergency and trauma professionals; the bill had already been amended and passed unanimously earlier in the process.
On SB 500, concerning restroom access for certain commercial motor vehicle operators, the sponsor and trucking-industry supporters said the measure arose from concerns raised by female truck drivers and was intended to require larger commercial facilities with available public or employee restrooms to allow truck drivers to use them when there are no public safety concerns. Supporters from the New Hampshire Motor Transport Association said driver shortages make it important to recruit and retain women, and that lack of bathroom access is a significant barrier. Committee members asked about the scope of the problem and whether the issue affected male and female drivers differently.
The committee then heard SB 559, which would reduce the minimum allowable speed limit on locally controlled roads. Supporters, including bicyclists and the Bike-Walk Alliance, testified that lower speeds improve safety for pedestrians, cyclists, and drivers, citing personal crash experiences and national guidance supporting lower urban speed limits where warranted by traffic or engineering studies. They emphasized the bill would not mandate lower limits statewide but would give towns local discretion. Members questioned whether the group would support 15 mph limits and how congestion and travel-time concerns were weighed. A Department of Transportation official testified neutrally, saying the agency had no formal position but had concerns about public perception and possible spillover to unnumbered state roads. The chair also noted an earlier scheduling problem that prevented immediate executive action on a bill until later in the day.
WY
Wyoming 2026 Regular Session
House Labor, Health & Social Services Committee, February 27, 2026
Labor, Health & Social Services
Transcript Highlights:
- What I mean by that is when someone's going through the Title 25 process, the civil commitment process
- Process.
- survey the hospital and those complaints survey the hospital and those complaints can<00:44:20.000
- things and this is kind of a new process things and this is kind of a new process and<00:45:21.359
- During the Biden transparency process.
NH
Transcript Highlights:
- You know, unfilled funded positions. prisoners make complaints against prisoners make complaints against
- Essentially, they're a separate agency that takes complaints for the DCYF.
- DCYF has their own complaints area DCYF.
- That was a a process, going paperless.
- Do they know what the whole process is, or...? Oh, sure.
HI
Hawaii 2025 Regular Session
TOU/WAL Joint Public Hearing - Thu Mar 20, 2025 @ 9:00 AM HST
Transcript Highlights:
- We understand that the opposition is concerned about consumer complaints.
- I can share with you that consumer complaints and consumer rights in Japan are taken very seriously,
- We understand that the opposition is concerned about consumer complaints.
- that can support any of the complaints and work with the major developers the way we do today.
- the um consumer complaints are and the um consumer complaints are and the consumer<01:34:38.760><
Summary:
The joint hearing of the House Committees on Tourism and Water and Land was held on March 20, 2025, on SB 1396 SD3 HD1, which would raise transient accommodations tax revenues beginning in 2027, impose a $20 per-night tax on stays booked through loyalty or rewards points, and dedicate funds to DLNR for natural resource protection, management, and restoration. The Office of the Governor, DLNR, DBEDT, the Hawaii State Energy Office, Tax Department, Hawaiian Home Lands, HI-EMA, the Climate Advisory Team, Hawaii Green Infrastructure Authority, HCDA, the Hawaii Ocean Legislative Task Force, Resource Legacy Fund, KUA, and the Hawaii Tourism Authority all testified in support or with comments, generally emphasizing the need for dedicated funding for environmental stewardship, resilience, wildfire and climate preparedness, and community-based projects. Several supporters cited polling showing broad visitor willingness to pay additional fees to protect Hawaiʻi’s resources, and DLNR and the Attorney General noted the bill aligns with broader state land-management and fire-safety priorities.
Opposition came from the Tax Foundation of Hawaiʻi and the Maui Chamber of Commerce, which argued the bill unnecessarily raises the TAT, places more burden on visitors and visitor-dependent businesses, and could harm Maui’s still-recovering economy. The Activities and Attractions Association of Hawaiʻi initially marked opposition but then said it had misunderstood the bill’s relationship to another measure and asked to resend testimony. Expedia Group did not oppose the TAT increase itself but raised operational concerns about the new tax on loyalty-point redemptions, calling it novel and difficult to administer. The American Hotel Lodging Association and Hawaiʻi Hotel Alliance were listed as having no comments present.
Testifiers also suggested amendments, including dedicating the revenues to a special fund, ensuring community grants, and clarifying administrative provisions. One testifier urged the bill be used to fund hurricane shelters and stronger building standards, while another emphasized that the measure should support people and disaster resilience as well as environmental protection. During questions, members asked for the polling methodology and for a breakdown of current TAT allocations; staff indicated they could share the survey memo and began identifying existing statutory remittances. No vote or final committee action was taken during the excerpted portion of the hearing.
OR
Oregon 2026 Regular Session
Attorney General Rayfield Press Event: Medicaid Fraud Enforcement Record Jun 23rd, 2026 at 02:00 pm
Transcript Highlights:
- have been filed at present, and the defendants are entitled to a presumption of innocence and due process
- Right now, we receive complaints in, and then we work with our partners to be able to build cases.
- We receive complaints in, and then we work with our partners to be able to build cases.
Summary:
Oregon Attorney General staff held a press event on National Health Care Fraud Take Down Day to announce new Medicaid fraud enforcement actions and highlight the work of the state’s Medicaid Fraud Control Unit. The attorney general said the unit, created in 1986, has secured 348 criminal convictions, 156 civil settlements and judgments, and significant recoveries since 2010, and noted the legislature recently approved additional staffing. She framed the work as protecting vulnerable Oregonians and taxpayer dollars, and said the unit is a small multidisciplinary team of investigators, auditors, attorneys, data analysts, and a nurse investigator.
The office announced criminal filings in four cases involving alleged fraud by providers or public employees, including charges against a Beaverton man tied to housing assistance funds, a Corvallis provider and company accused of billing Medicaid for services not provided, a former Lane County employee accused of improper personal purchases on a government credit card, and a Tigard man in a medical transportation-related case. The attorney general also cited recent outcomes in other cases, including a Portland nurse who pleaded no contest and was sentenced to jail, probation, and restitution for billing for services not provided. She emphasized that the defendants are presumed innocent.
In response to questions, the attorney general said Oregon staff attended a recent federal meeting on Medicaid fraud despite late notice to many Democratic states, describing the issue as bipartisan even amid broader disagreements with the Trump administration. She said federal staffing cuts have made state enforcement more important and that Oregon is already evaluating how to adapt to a more complex fraud landscape. She also said the cases announced are primarily against providers and entities rather than Medicaid recipients, and that Oregon’s managed care system is not currently a major barrier to investigations.
AZ
Transcript Highlights:
- Madam Chair, members, Senate Bill 1210 establishes a separate out-of-state registration process for private
- also provide specified notifications to its Arizona students, including an outline on how to file a complaint
- So while Arizona institutions are monitored for outcomes and complaints and financial security through
Keywords:
private postsecondary education, nondomiciled institutions, tuition recovery fund, accreditation, regulations, patriotic youth groups, public school, civic involvement, educational purpose, discrimination, youth access, credit enhancement eligibility board, school financing, public schools, financing assistance, bonding, debt obligations, guaranteed financings, program sunset, statutory continuation
Summary:
The Senate Education Committee considered three bills. SB 1210 would create a separate out-of-state registration process for private post-secondary institutions domiciled outside Arizona that enroll Arizona residents in fully online programs, require certain disclosures and financial protections, and extend student tuition recovery fund protections to those students. Testimony from the Arizona Private School Association supported the bill as closing a regulatory loophole and protecting Arizona students; the committee moved it forward with a due pass recommendation by a 7-0 vote.
SB 1370 would allow principals, during the first quarter of the school year, to let eligible patriotic youth groups address students and distribute materials, and would prohibit public schools from discriminating against such groups based on membership criteria or oath requirements. The sponsor’s representative said the bill would allow, not require, access and would expand a list of youth groups that has not been updated since 1978. The committee approved the bill with a due pass recommendation by a 7-0 vote.
SB 1422 would continue the Credit Enhancement Eligibility Board until July 1, 2036, with termination tied to the retirement of outstanding obligations, and SB 1423 would continue the Western Interstate Commission for Higher Education until July 1, 2036. Both bills were described as continuations of existing programs; WICHE’s president testified in support of SB 1423 and noted the state’s long partnership with the organization. The committee passed both bills with due pass recommendations, each by 7-0 votes, and then adjourned.
WY
Transcript Highlights:
- We have people that are taking this process and making a two-step process out of it.
- this process and making a two-step<00:26:00.400>
process <00:26:00.799>out <00:26:01.039 - And so through the rulemaking process.
- us work this through the rules process. us work this through the rules process. and<01:08:49.839
- um complaints about is quarter pushers. um complaints about is quarter pushers.
TX
Texas 89th 2nd C.S.
Delivery of Government Efficiency May 7th, 2025
Delivery of Government Efficiency
Transcript Highlights:
- When a private citizen has a complaint about a state agency, that complaint is heard by a SOA judge.
- So in this process with the third-party administrator there will be clear.
- I shared, uh, an example from Techdot about how they leveraged AI to make processes like onboarding and
- This just goes in, and, and allows them to have a good process and put those safeguards in place.
TX
Transcript Highlights:
- All voltages are also subject to this process.
- House Bill 2187, relating to hospital staffing report and complaint processes and to retaliation. and
- House Bill 2187, relating to hospital staffing report and complaint processes, and to retaliation. mandatory
- Each police department and each sheriff's department is going through this process.
- It balances process for individuals with institutions' obligation to protect.
Bills:
SJR60, SB203, SB317, SB397, SB511, SB524, SB731, SB781, SB801, SB867, SB1071, SB1232, SB1319, SB1444, SB1483, SB1633, SB1798, SB1944, SB1978, SB2082, SB2233, SB2363, SB2603, SB2607, SB2717, SB2797, SB2841, SB2919, SB2928, SB2969, SB3038, SB3063, HB102, HB107, HB130, HB132, HB148, HB647, HB668, HB677, HB694, HB748, HB754, HB923, HB1193, HB1240, HB1318, HB1397, HB1584, HB1639, HB1875, HB1893, HB1922, HB2071, HB2187, HB2254, HB2350, HB2510, HB2513, HB2516, HB2522, HB2559, HB2712, HB2713, HB2733, HB2775, HB2788, HB2789, HB2894, HB2960, HB3033, HB3126, HB3211, HB3370, HB3376, HB3751, HB3805, HB3810, HB4187, HB4219, HB4238, HB4273, HB4325, HB4344, HB4384, HB4506, HB4529, HB4643, HB4753, HB4783, HB4850, HB4885, HB5342, HB5424, HB5560, HCR90, HCR98, SJR5, SJR34, SB9, SB27, SB40, SB458, SB482, SB493, SB529, SB541, SB693, SB841, SB843, SB912, SB963, SB1173, SB1241, SB1350, SB1383, SB1388, SB1559, SB1646, SB1734, SB1789, SB1833, SB1883, SB1951, SB1968, SB2143, SB2544, SB1, SB17, SB260, SB509, SB1506, SB1637, SB1833, SB2308, HB2525, SJR36, SJR50, SJR63, SJR60, SCR12, SCR39, SB2023, SB511, SB62, SB666, SB847, SB284, SB854, SB810, SB1505, SB583, SB507, SB1434, SB1772, SB2016, SB1122, SB731, SB397, SB508, SB1436, SB287, SB1882, SB393, SB1791, SB209, SB2429, SB1085, SB1975, SB2717, SB1262, SB636, SB2056, SB884, SB1200, SB1845, SB2458, SB801, SB3014, SB3013, SB758, SB2797, SB2076, SB2876, SB1640, SB1449, SB1181, SB1234, SB2926, SB2841, SB1528, SB1854, SB317, SB1250, SB2082, SB1237, SB2819, SB629, SB2608, SB1602, SB2009, SB867, SB640, SB1698, SB2680, SB913, SB1071, SB1086, SB1087, SB1483, SB1444, SB1553, SB1556, SB1703, SB2133, SB2297, SB2298, SB2622, SB2955, SB2334, SB1367, SB2044, SB2363, SB2565, SB1888, SB3036, SB3057, SB3043, SB3063, SB3035, SB203, SB2688, SB2522, SB2459, SB2655, SB2251, SB1884, SB2928, SB2566, SB1749, SB2549, SB2553, SB2919, SB1944, SB1232, SB1798, SB2603, SB2607, SB2233, SB2683, SB1319, SB1978, SB3038, SB3045, SB1633, SB1538, SB719, SB3071, SB3065, HJR34, HB1393, HB26, HB3810, HB388, HB2712, HB1633, HB685, HB4753, HB762, HB2286, HB1606, HB132, HB1458, HB1240, HB2788, HB2791, HB3146, HB1893, HB4850, HB4187, HB1397, HB3751, HB2061, HB647, HB2522, HB4738, HB3033, HB2563, HB128, HB581, HB766, HB2259, HB2358, HB4384, HB748, HB793, HB1734, HB2340, HB2350, HB3104, HB5180, HB1584, HB4219, HB3806, HB3804, HB3803, HB1522, HB3597, HB1612, HB4224, HB1314, HB2254, HB4643, HB1237, HB3126, HB2856, HB3114, HB3505, HB4205, HB5652, HB3687, HB5424, HB4506, HB3370, HB2025, HB4273, HB3395, HB3376, HB2733, HB2495, HB4325, HB2071, HB2510, HB138, HB18, HB107, HB694, HB923, HB1639, HB1700, HB2187, HB3211, HB4529, HB4655, HB5342, HB2516, HB4783, HB1894, HB1965, HB102, HB300, HB1875, HB2513, HB2713, HB39, HB114, HB24, HB3088, HB4163, HB3479, HB2842, HB519, HB609, HB1275, HB1592, HB3348, HB120, HB6, HB247, HB1533, HB2421, HB2273, HB2464, HB2011, HB3575, HB3788, HB4370, HB4809, HB5057, HB5084, HB5534, HB5668, HB3424, HB2715, HB2564, HB2760, HB2765, HB2898, HB3260, HB3800, HB4396, HB5195, HB4341, HB43, HB5686, HCR90, HCR98, SJR60, SB1633, SB2233, HB102, HB107, HB132, HB694, HB923, HB1639, HB1875, HB1893, HB2071, HB2187, HB2510, HB2513, HB2522, HB2733, HB2788, HB3033, HB3211, HB3370, HB3376, HB3751, HB3810, HB4187, HB4219, HB4273, HB4325, HB4506, HB4529, HB4643, HB4753, HB4783, HB4850, HB5342, HB5424, SB511, SB1978, SR533, SR554, HCR90, HCR98, HCR144, SJR34, SB529, SB541, SB693, SB1173, SB1646, SB1734, SB1833, SB3074, HB1233, HB1285, HB1828, HB1876, HB2091, HB2301, HB2725, HB3063, HB3177, HB3483, HB4662, HB5606, HCR9, HCR10, HCR40, HCR76, HCR118, HCR127, HCR135, HCR141, SB3074, HB1233, HB1285, HB1828, HB1876, HB2091, HB2301, HB2725, HB3063, HB3177, HB3483, HB4662, HB5606, HCR9, HCR10, HCR40, HCR76, HCR118, HCR127, HCR135, HCR141
Keywords:
SJR 60, Texas constitutional amendment, property tax exemption, ad valorem taxation, rainwater harvesting, graywater system, water conservation, water reuse, residential tax incentive, local government finance, county commissioners court, appraisal value, environmental incentive, November 2025 ballot, Article VIII, tax relief, student privacy, numerical class rank, education policy, academic programs
OK
Oklahoma 2026 Regular Session
Appropriations and Budget Human Services Subcommittee REVISED: Correction- Rm 5S2 Jan 20th, 2026 at 08:30 am
A&B Human Services Subcommittee
Transcript Highlights:
- What it's the permanent rulemaking process required for it?
- So I definitely think this is the right process.
- So, we're in the process of that being launched.
- You know, start that HR process now. They can still alert DHS.
- And then they work on any other kind of complaint.
MN
Minnesota 2025-2026 Regular Session
Committee on Environment, Climate and Legacy - 04/01/25
Environment, Climate, and Legacy
Transcript Highlights:
- <00:07:07.960>
of money um for the overall process of money um for the overall process of - This bill would create a framework and process for notifying owners of abandoned watercraft of their
- This bill would create a framework and process for notifying owners of abandoned watercraft of their
- so uh I would start this process so uh I would encourage<00:16:15.759>
people <00:16:16.079>- It helps streamline the permitting process, and it leverages local, state, and federal dollars.
FL
Florida 2025 Regular Session
Commerce and Tourism Mar 17th, 2025
Transcript Highlights:
- Outline specific requirements for the process, including a clear and conspicuous notice of the process
- Institutes process for advance.
- That would be correct the so what we're trying to do is streamlined process here.
- Yeah, it was a lot of trying to figure out the whole process.
- Some form of subtle retaliation in exchange for filing Alyssa whistleblower complaint is okay.
TX
Transcript Highlights:
- process first before you can go to a DA.
- of complaints for nurses.
- Clearly, I was victimized, as he was, in this last election process. process, and to represent Thompson's
- Of course, that's going to go through the PUC process, right, and the contested case process, but...
- Thank you for opening the door on process.
Keywords:
emergency communication, infrastructure, first responders, grant program, interoperability, Texas Interoperability Council, local governments, HB 143, Texas Railroad Commission, Public Utility Commission of Texas, Natural Resources Code, oil and gas, well site, surface facility, electrical power line, National Electrical Code, NEC, electrical safety, utility disconnect, service disconnection
HI
Hawaii 2025 Regular Session
JHA Public Hearing - Fri Feb 21, 2025 @ 2:00 PM HST
Judiciary & Hawaiian Affairs
Transcript Highlights:
- agree to it so that's just the process agree to it so that's just the process so<00:27:04.360>
- My question is: what is the current process for the DOE to be involved in the process with the SFA?
- My question is: what is the current process for the DOE to be involved in the process with the SFA?
- My question is: what is the current process for the DOE to be involved in the process with the SFA?
- My question is: what is the current process for the DOE to be involved in the process with the SFA?
Summary:
The House Committee on Judiciary and Hawaiian Affairs heard several measures, beginning with HB 194, which would designate May 22 as Maritime Day. Testimony from labor, health, and community groups was in support, and the committee later recommended passage of the bill as is, with several members voting yes and some reserving or being excused. HB 458 would designate April 27 as Brother Joseph Dutton Day; the Department of Accounting and General Services, the Joseph Dutton Guild, and a descendant all supported it, and the committee recommended passage with technical amendments. HB 957 would designate the first Friday in May as Lā‘au Day; support came from the Office of Hawaiian Affairs, the Hawaii Farm Bureau, and many individuals, and the committee recommended passage as is. HB 345 would establish the ʻōpae ula as the state shrimp to promote awareness and protection of anchialine ecosystems; DLNR, Kuaʻāina Ulu ʻAu, and other supporters testified, and the committee recommended passage with technical amendments.
The committee also heard HB 901, which would allow public charter schools to appeal directly to the Board of Education on certain operational, governance, or funding matters. The Attorney General and the Public Charter School Commission offered technical comments and suggested amendments, while the commission described its current monitoring and renewal process and said it works closely with schools over the life of a charter contract. Members raised concerns about whether the bill would shift too much work to the Board of Education, and one member voted no when the committee later moved the bill with the Attorney General’s amendments. HB 1066 would add Head Start-related ex officio members to the Early Learning Board; the Early Learning Board and the Executive Office on Early Learning supported it, explaining the changes were needed to align with the federal Head Start Act, and the committee moved it forward without opposition.
HB 1069 would add voting members from the Department of Education and Board of Education to the School Facilities Authority Board. DOE and the School Facilities Authority supported the change as a way to strengthen collaboration, though questions from members focused on the current communication process between the agencies. HB 1343 would require the Board of Education to adopt a policy banning student phone and related device use during school hours; the committee noted written testimony in support and then moved to decision-making. At the end of the meeting, the committee adopted recommendations to pass HB 194, HB 458 with technical amendments, HB 957, HB 345 with technical amendments, HB 901 with amendments, HB 1066, HB 1069, and HB 1343.
MN
Transcript Highlights:
- family members that may have a disability or speak a language other than English and allowing for a process
- family members that may have a disability or speak a language other than English and allowing for a process
- family members that may have a disability or speak a language other than English and allowing for a process
- <00:35:24.520>
so and then the number of complaints so and then the number of complaints so - I think those are Parental complaints I think those are ones<00:40:42.319>
that <00:40:42.440>
AL
Alabama 2025 Regular Session
Alabama Joint Legislative Budget Hearings (AM) Feb 6th, 2025
Transcript Highlights:
- Correctional Complex in Elmore County is a culmination of a process that began in 2021.
- Mooney, what was the original schedule for the construction process?
- What I was trying to drive for is: have there been issues with that process?
- I know that at 3:00, that’s when the parole process is happening.
- . ...in relation to this process.
KY
Transcript Highlights:
- I think it certainly has met the expectations of trying to improve the process and collect those payments
- expectations of trying to improve<00:01:53.360>
the <00:01:53.520>the <00:01:53.840>process - <00:01:54.159>
and <00:01:54.399>collect improve the the process and collect improve - the the process and collect those<00:01:54.799>
payments, <00:01:55.280>but <00:01:55.520 - , calls for service, patrol complaints, calls for service, patrol deputies<00:26:40.159>
that,
Summary:
The Senate Judiciary Committee heard and advanced several bills. Senate Bill 198, relating to operations of the Office of the Attorney General, was described as a cleanup measure with seven changes, including allowing the AG’s office to handle child support employee background checks and fingerprinting, updating child support guideline commission references, clarifying control of constitutional officers’ records in multistate litigation, setting a 10-year statute of limitations for certain consumer protection matters, streamlining administrative hearing appeals, and changing representation of the professional geologist board. After questions about the administrative hearing appeal language, the committee passed the bill 9-0.
The committee then passed Senate Bill 323, which would require subpoenas for medical records to be served at least 14 days before production. President Stivers said the bill is intended to give health care providers reasonable time to comply with HIPAA, redact records, and avoid motions to quash when subpoenas are served on short notice. A question about appeal deadlines was answered by noting the bill would not affect the common 10-day motion-to-reconsider rule. The bill passed 9-0.
Senate Bill 66, as amended by committee substitute, was also passed 9-0. The substitute addressed DUI-related issues, including preserving certain driving records for 10 years, removing urine screens from the bill, adding fentanyl and other substances to the per se controlled-substances DUI list, and clarifying that a preliminary breath test may be refused and that officers should advise drivers of that right. The committee also passed Senate Bill 221, a model-law bill making the knowing purchase, sale, transfer, or offer to sell human remains for consideration a Class D felony; members asked about whether it could affect older medical specimens or fetal remains, and sponsors said the bill is aimed at remains authorized for final disposition through cremation or burial. That bill passed 8-0.
Finally, Senate Bill 312, concerning court-ordered transports in mental health cases, was presented by court security and sheriff’s association representatives. They said the bill clarifies that sheriffs may use court security staff to monitor and transport individuals undergoing 202A mental health evaluations, addressing staffing shortages and existing practice. The committee passed the bill 8-0. The committee then began hearing Senate Bill 333 on body armor grants, with the Attorney General’s office testifying that the bill would transfer administration of the Law Enforcement Protection Program to the AG and align it with the office’s existing body armor grant program, but the transcript cuts off before any vote on that measure.
NH
Transcript Highlights:
- I think a little bit about the process.
- So, um, process.
- <01:45:42.040>
from We receive very very few complaints from We receive very very few complaints - That's not really part of our application process, per se.
- So, there's layers of the appeals process, if you will. The process, if you will.
NH
New Hampshire 2025 Regular Session
Senate Children and Family Law (05/08/2025)
Children and Family Law
Transcript Highlights:
- of one of these officials be complaint of one of these officials be summoned<00:23:35.360>
to - And even with the welfare department, if they've gone through the process and the welfare department
- And even with the welfare department, if they've gone through the process and the welfare department
- But that's in the process of them going to court to recover the aid.
- "But you don't want every single grandparent in the state filing complaints trying to get visitation
CA
California 2025-2026 Regular Session
Senate Banking and Financial Institutions Committee Jun 17th, 2026
Banking and Financial Institutions
Transcript Highlights:
- In 2025, this process had a nearly 50% success rate in recovering funds that otherwise would have been
- “So with that, I acknowledge that setting up the systems and processes for reporting this information
- But this is the way processes like this should work, getting to yes, as a book was once written about
- And so the relief that this measure offers for folks who are trying to navigate that arduous process
- So since you're on the tail end of the legislative process, do you—pardon?