Transcript Highlights:

• Throughout the city, but this is this area is Austin's.
• I'm from the North Texas area.
• It does not limit, it does not mean that you all cannot patrol these areas.
• That we need a safe area around the capitol.
• into other areas, and it will be taken over by DPS and our budget.

Bills: HB 13 , HB143 , HB144 , HB145 , HB366 , HB470 , HB805 , HB912 , HB13 , HB143 , HB144 , HB145

Committee: House State Affairs

Keywords: emergency communication, infrastructure, first responders, grant program, interoperability, Texas Interoperability Council, local governments, HB 143, Texas Railroad Commission, Public Utility Commission of Texas, Natural Resources Code, oil and gas, well site, surface facility, electrical power line, National Electrical Code, NEC, electrical safety, utility disconnect, service disconnection

Transcript Highlights:

• At an inspection up in Wichita Falls area where.
• I don't want to see through the gray area. Yes, sir.
• So that's the area of primacy, you start there.
• We have served in this area for over 100 years. We care deeply about the service.
• I come to you based on basically three decades of work in this area.

Bills: HB 13 , HB143 , HB144 , HB145 , HB366 , HB470 , HB805 , HB912 , HB13 , HB143 , HB144 , HB145

Committee: House State Affairs

Keywords: emergency communication, infrastructure, first responders, grant program, interoperability, Texas Interoperability Council, local governments, HB 143, Texas Railroad Commission, Public Utility Commission of Texas, Natural Resources Code, oil and gas, well site, surface facility, electrical power line, National Electrical Code, NEC, electrical safety, utility disconnect, service disconnection

Transcript Highlights:

• This is called a bait box. It's an empty plastic box with holes through there.
• Bait boxes are located outside many businesses, restaurants, and homes.
• And it only takes one bait box to kill an entire family of foxes.
• As I already mentioned, there are zero parrot sanctuaries in the Boston area.
• I know of none in the state of Massachusetts, and I can... ...sanctuaries in the Boston area.

Bills: H5432 , H5433 , S3093 , H5363 , H5137 , H5247

Committee: Joint Joint Committee on Environment and Natural Resources

Summary: The Joint Committee on Environment and Natural Resources held a hybrid hearing on late-file bills, with testimony focused first on multiple home rule petitions seeking local authority to restrict anticoagulant rodenticides in towns including Andover, Topsfield, North Andover, Williamstown, Georgetown, Lexington, and others. Municipal officials, residents, wildlife advocates, and conservation groups described documented harm to hawks, owls, foxes, turtles, pets, and other wildlife, and argued that towns should be able to regulate these poisons locally. Several speakers said their towns had already voted to support restrictions and were using integrated pest management and other alternatives. Committee members noted that statewide rodenticide legislation had already advanced out of committee in both chambers and that the environmental bond bill was in conference committee, but no votes were taken during the hearing itself. The committee then heard testimony on H. 5137, a bill to prohibit the retail sale of parrots. Supporters, including animal welfare groups, veterinarians, rescue operators, and advocates, said parrots are often sourced from large breeding facilities with poor conditions, that many birds are surrendered because they are difficult long-term pets, and that rescues are overwhelmed. They argued the bill would encourage adoption, reduce demand for commercial breeding and trafficking, and improve bird welfare and public health. Opponents, including breeders, pet retailers, aviculture representatives, and rescue operators, said the bill would harm small businesses, reduce consumer access and transparency, and push sales to unregulated markets without improving welfare. Several speakers said the bill should instead focus on stronger standards and enforcement rather than banning sales. A separate bill, S. 310, designating the Marion Stoddard River Walk, was also briefly discussed in testimony supporting Marion Stoddard’s environmental work. The hearing ended after the committee finished taking testimony and adjourned; no roll-call votes or formal actions were taken in the transcript.

Transcript Highlights:

• 30 days prior to hunting in that bait 30 days prior to hunting in that area<00:12:26.240><c> move</c
• move the second cow elk gun season area move the second cow elk gun season to<00:12:28.440><c> the</
• The request came from one of the commission members out of the Western Kentucky area.
• ><c> more</c> it's when you hun over bait you're more it's when you hun over bait you're more successful
• </c> Barns and stalls allow a first aid area Barns and stalls allow a first aid area to<00:19:32.480>

Summary: The committee met with a quorum, approved the minutes, and then reviewed a long agenda of administrative regulations, most of which were advanced with staff-suggested amendments and no objection. Early items included the Kentucky Public Pension Authority’s 105 KAR 1:451, which updates reporting language and adds the contractor wizard for certain employers, and a large package of Board of Veterinary Examiners regulations that revise fees, facility and AHP registration requirements, continuing education, liability, and practice rules. The Board of Speech-Language Pathology and Audiology’s compact-related regulation and the Board of Licensed Professional Counselors’ complaint and compact rules were also reviewed and approved with amendments, along with fish and wildlife rules affecting elk hunting, youth deer season length, bear-dog approvals, and foxhound enclosure permits. The committee also approved transportation, education, workplace standards, horse racing, and several health and human services regulations, including Medicaid waiver reimbursement updates and a child care regulation that sends certain large claims to the Office of Inspector General for review. Several agencies briefly explained their regulations when members asked questions. Fish and Wildlife said the elk population is strong and the baiting change is intended to support harvest monitoring and fair chase, while the longer youth deer season was meant to give young hunters more opportunity. The Department of Community-Based Services said the $10,000 and $5,000 claim thresholds were meant to clarify rare cases involving possible fraud or unresolved recoupment issues. The Department of Financial Institutions’ 808 KAR 5:305 drew the most discussion: it would allow certain state-chartered credit unions with a low-income designation to participate in federal programs, including limited non-member deposits and supplemental capital, but the regulation was deferred again amid continued discussions. The Kentucky Bankers Association testified against the credit union regulation, arguing that allowing non-member deposits conflicts with existing statute limiting credit union deposits to members and other credit unions, and that an administrative regulation cannot override that statutory restriction. Committee members heard the agency’s explanation that the proposal is intended to help underserved communities and that the non-member deposit authority would be limited, but no final action was taken because the item was deferred. The meeting otherwise concluded with the remaining regulations being called, discussed briefly, and approved or advanced without objection.

Transcript Highlights:

• </c> Vixsburg area Vixsburg area and<00:12:56.160><c> we</c><00:12:56.399><c> knew</c><00:12:56.639><
• </c> Memphis was a prime area for catfishing.
• </c> out they were in the Vixsburg area out they were in the Vixsburg area working<00:13:34.959><c> 50
• It's a bigger river, and it supports a lot more fish and a lot more hidden areas.
• hidden areas.

Committee: Joint Wildlife, Fisheries and Parks

Transcript Highlights:

• Chairman, Representative, that's one of the areas that I cruised over really quickly.
• Are you looking for less hunting opportunity on these animals in this area?
• I mean, I understand why the good representative is concerned about those areas.
• Docket 13-117-2401, rules governing use of bait for hunting big game. This is on page 70.
• for the remainder of the season, and remove the bait as soon as possible.

Committee: House Resources and Conservation

Transcript Highlights:

• Shortly after his death, his father, Craig, and mother Linda set up a cross and memorial area on the
• My bait is rotting. And I look over there where he's fishing, and the water's just boiling.
• And I walked over there and I said, son, what kind of bait are you using?
• And he looked at me and he rolled his eyes and said, Dad, I don't need bait.

Committee: House Special Committee on Tourism

Summary: The Special Committee on Tourism met in executive session and approved two bills. House Bill 1756, described as related to “June’s week,” passed unanimously 9-0 after brief discussion. House Bill 1828, which provides funds for memorials and museums dedicated to veterans, also passed unanimously, 12-0. The committee then opened a public hearing on House Bill 2845, sponsored by Representative Lisa Durnell, to designate a memorial bridge for Jared Bennett near Willow Springs. Durnell explained that Bennett died in a 2002 automobile accident, that his family maintained a memorial and stretch of roadway through MoDOT’s Adopt-A-Highway program for years, and that the bridge naming would honor his memory with signage paid for by private funds and no fiscal note. Jared Bennett’s father, Craig Bennett, testified in support and shared personal stories about his son, including his love of fishing. Committee members offered condolences and supportive comments, and one member requested copies of written stories about Jared for the record. No one testified in opposition, and the hearing on House Bill 2845 was closed with no further business.

Transcript Highlights:

• Shortly after his death, his father, Craig, and mother, Linda, set up a cross and memorial area on the
• My bait is rotting. And I look over there where he's fishing, and the water's just boiling.
• And I walked over there and I said, son, what kind of bait are you using?
• And he looked at me and he rolled his eyes and said, Dad, I don't need bait.

Committee: House Special Committee on Tourism

Transcript Highlights:

• "Senator Womack is from that area, the Catahoula Parish area.
• And that is an area that, all in area one, is just a very productive place for deer.
• What we have done in those areas is ban supplemental feeding and baiting in our CWD zones.
• What we have done in those areas is ban supplemental feeding and baiting in our CWD zones.
• These are very focal areas.

Summary: The meeting began with roll call, approval of the agenda, and approval of the prior minutes, followed by a presentation from Julie Grenwald of Louisiana Hunters for the Hungry. She described the nonprofit’s work collecting and distributing protein to food banks and agencies statewide through freezer clean-out days, deer donations processed by more than 50 processors, fish donations through Venice Marina, and a paused-but-planned-to-reopen feral hog program. Members asked about processor locations, signage, exotic species, funding, sponsorships, and disease safety; Grenwald said the program is protected under Louisiana’s Good Samaritan Law and that wildlife and fisheries agents help connect processors and promote the program. She also noted the organization is looking for more partners and ways to expand access and awareness. The task force then received an update from Louisiana Department of Wildlife and Fisheries on chronic wasting disease testing. Jonathan Bordelon reported more than 2,800 samples collected and over 2,300 results returned, with nine positives to date: eight in Tensas Parish and one confirmed new detection in Concordia Parish from a hunter-harvested deer. He said the Concordia positive triggered the state’s CWD response plan, including a declaration of emergency and a future rulemaking process to adjust control-area boundaries. Members asked about symptomatic deer, harvest trends, and whether the disease appears to be spreading along the river; Bordelon said most positives were asymptomatic hunter-harvested deer and that harvest numbers remain near record highs. William McKinley of the Mississippi Department of Wildlife, Fisheries and Parks then gave an extensive presentation on Mississippi’s CWD experience. He said Mississippi has had 529 detections across 18 counties since 2018, with prevalence rising from about one in 500 samples to roughly one in 40 this year, and that some counties near the Tennessee line are seeing severe impacts. He described Mississippi’s surveillance system, voluntary sampling, taxidermist partnerships, targeted tags for properties near positives, bans on feeding and baiting in CWD zones, and research on environmental contamination, raccoons, and strain differences. Members asked about high-fence enclosures, live deer movement restrictions, Tennessee’s regulations, environmental testing capacity, and whether more aggressive measures or LSU research capacity could help Louisiana; McKinley said the disease is expanding despite management efforts and emphasized early detection, rapid response, and continued interstate coordination.

Transcript Highlights:

• where you're in and then beginning job and you're not making enough money to afford to live in certain areas
• it happened in the past putting guardrails around these practices like dog assisted hunting, bear baiting
• So hopefully we can continue to refine that and make that better speaking specifically on baiting and
• We have different problems in different areas.
• Just as you and I discussed today and in our areas of the state, an and all of our districts that are

Transcript Highlights:

• House Bill 2997 is a consumer protection bill that strengthens penalties for bait and switch tactics
• making about $8,000 when they bait and switch a car.
• House Bill 4108 considers the operational area of an airport as critical infrastructure and prohibits
• What I found in statute is under Title 3, it just says airport means an area of land or water that is
• There seemed to be some areas of question that wouldn't be resolved here.

Bills: HB2053 , HB2123 , HB2603 , HB2979 , HB2997 , HB3148 , HB3982 , HB4058 , HB4108 , HB4143 , HB4266

Committee: Senate Aeronautics and Transportation

Keywords: outdoor advertising, transportation, state law, commercial activities, sign regulations, urban areas, turnpike, infrastructure, Oklahoma Turnpike Authority, construction, bridges, motor carriers, public safety, enforcement, Department of Public Safety, Oklahoma Corporation Commission, transition period, roadside investigation, motor vehicle laws, HB2979

Transcript Highlights:

• know, where you're in a beginning job and you're not making enough money to afford to live in certain areas
• Senator Smith continued: “...allowing for things like bear baiting and dog-assisted hunting, which were
• Speaking specifically on baiting and dogs, it actually, you know, science will show that there is, it
• We have different problems in different areas, just as you and I discussed today in our areas of the
• The law focuses on three key areas that strengthen our overall prevention strategy: at-risk enforcement

Committee: Senate Environment and Natural Resources

Summary: The Senate Environment and Natural Resources Committee first considered the appointment of Joshua Kellam to the Fish and Wildlife Conservation Commission (FWC). Kellam described his background with Garcia Companies, emphasized his conservation interests and land stewardship work, and addressed concerns about his development ties, the commission’s composition, the recent black bear hunt vote, and a prior Yes on 2 campaign supported by the Fish and Wildlife Foundation. Supporters said he is a conservation-minded landowner and good steward of large acreage, while opponents argued the commission is already overrepresented by developers and lacks scientific or conservation expertise. After debate, the committee voted to recommend his confirmation, with Senators Smith and Arrington voting no and the rest of the members present voting yes. The committee then received an FWC implementation update on recently enacted boating and waterways legislation. FWC staff reviewed five laws: the Boater Freedom Act (SB 1388), Vessel Accountability (SB 164), Lucy’s Law/Boating Safety (HB 289), Disposition of Migrant Vessels (SB 830), and Water Access Facilities (HB 735). The presentation covered new rules on vessel stops, safety decals, Springs Protection Zones, derelict and at-risk vessel enforcement, long-term anchoring permits, tougher boating penalties, removal of migrant vessels, and grants for boating access infrastructure. Staff said rulemaking and officer training were underway, with some provisions already effective and others scheduled to take effect later in 2025 or January 2026. Members asked follow-up questions about derelict vessel cost recovery and the new Springs Protection Zone standard. FWC explained that responsible owners must reimburse removal costs and can lose vessel registration privileges if they do not pay. On Springs Protection Zones, staff said the new law raises the threshold from any harm to significant harm and requires vessel activity to be the predominant cause, with subject matter experts and partner agencies helping make that determination. Senator Smith questioned whether the higher standard makes protections harder to establish and asked about Silver Glen Springs; FWC said that proposal was paused and would be revisited under the new criteria. The committee took no further action and adjourned after the presentation.

Transcript Highlights:

• With regard to area agencies on aging oversight, it clarifies DOEA authority to rescind AAA designation
• It requires area agencies on aging to competitively procure any contract in excess of $35,000.
• It requires area agencies on aging expenditures to follow DOEA financial guidelines and applicable law
• , and it grants authority for an area agency on aging to directly provide core services during a state
• Robert Beck with the Florida Association of Area Agencies on Aging, waiving in support.

Summary: The Committee on Fiscal Policy met and considered a large agenda of bills, most of which were reported favorably after brief sponsor presentations, limited public testimony, and roll-call votes. Early actions included CSSB 1062 creating Florida Speech and Debate Week and the Florida Debate Initiative with a recurring $2.4 million appropriation, and CS for SB 196 establishing the Uterine Fibroid Research Database. The committee also approved the companion public-records bill, CS for SB 864, to keep sensitive fibroid database information confidential. Other health and public-safety measures reported favorably included CS for SB 432, which was amended to address xylazine and restrict recreational nitrous oxide sales by tobacco-permit retailers; CS for SB 646, narrowing drug-paraphernalia testing equipment exemptions to fentanyl, its analogs, and xylazine; and CS for SB 1684 and CS for SB 1686, creating and exempting records for a Parkinson’s Disease Registry at the University of South Florida. The committee also advanced several workforce, regulatory, and local-governance bills. SB 1112 on the Florida Labor Pool Act passed with testimony emphasizing removal of placement fees, annual labor-pool registration, and stronger enforcement to help workers, including returning citizens. CS for SB 524 updated Department of Law Enforcement duties and medical examiner procedures; CS for SB 530 revised lottery operations and security rules; CS for SB 676 expanded animal-cruelty penalties and the public abuser database; CS for SB 1180 created a recall framework for community development district supervisors and updated CDD rules; and CS for SB 800 increased penalties for unlicensed engineering practice after removing a student-loan assistance provision to align with the House version. CS for SB 1404 created a memory-care specialty license for assisted living facilities, with amendments extending rulemaking deadlines and clarifying advertising and resident-choice provisions. SB 1072 created an anti-Semitism task force in the Attorney General’s office, and CS for SB 1630 modernized aging and disability services, guardianship oversight, and dementia-related policy. Two memorialization bills generated the most extended debate and public comment. SB 194 would designate October 14 as Charlie Kirk Day of Remembrance, and SB 174 would name a portion of State Road 985 in Miami-Dade County as Charlie Kirk Memorial Avenue. Both drew strong support from some speakers who framed them as recognition of civic engagement and free expression, and strong opposition from others who criticized Kirk’s rhetoric and argued the state should instead honor broader civic values or other figures. A late-file amendment to SB 194 that would have converted it into a general day of remembrance for victims of political violence was withdrawn. Despite the controversy, both bills were reported favorably. The committee adjourned after members requested to be recorded on various bills.

Transcript Highlights:

• know, where you're in a beginning job and you're not making enough money to afford to live in certain areas
• it has happened in the past, putting guardrails around practices like dog-assisted hunting, bear baiting
• Speaking specifically on baiting and dogs, science will show that there is a cleaner way of, or, you
• We have different problems in different areas, just as you and I discussed today in our areas of the
• The law focuses on three key areas that strengthen our overall prevention strategy: at-risk enforcement

Summary: The Senate Environment and Natural Resources Committee first took up the appointment of Joshua Kellum to the Fish and Wildlife Conservation Commission (FWC). Kellum described his background in diversified land, agricultural, materials, and real estate operations and said he views himself as a conservationist. Senators questioned him closely about his development background, the balance of perspectives on the commission, his vote supporting the black bear hunt, and the use of Fish and Wildlife Foundation funds for the “Yes on 2” campaign. Supporters argued he is primarily a land steward and conservation-minded landowner, while opponents said the commission is already dominated by developers and lacks scientific or conservation expertise. After debate, the committee voted to recommend Kellum’s confirmation, with Senator Smith voting no and the rest of the voting members in favor. The committee then received a presentation from FWC on implementation of recently enacted boating and vessel laws. Bill Holcomb outlined changes under SB 1388 (the Boater Freedom Act), including limits on vessel stops and boarding, a new Florida Freedom Boater Safety Inspection decal, and revised rules for Springs Protection Zones. He also reviewed SB 164 on derelict and at-risk vessels, including new enforcement tools, a long-term anchoring permit, and updated penalties; HB 289, Lucy’s Law, which strengthens boating safety penalties and education requirements; SB 830 on the disposition of migrant vessels; and HB 735 on water access facilities and boating infrastructure. Holcomb said FWC is in rulemaking, training officers, and updating forms and permitting systems to implement the laws. Members asked follow-up questions about derelict vessel cost recovery and whether penalties go back to the state, and about the Springs Protection Zone standard. Holcomb said the state can recover removal costs from responsible owners and that the new springs standard requires “significant harm” and that vessel activity be the predominant cause, with subject matter experts and partner agencies helping make those determinations. He said Silver Glen Springs remains a proposed zone but was paused pending the new criteria and rulemaking. The committee took no further action on the presentation and adjourned after completing the agenda.

Transcript Highlights:

• So Senator Womack is from that area, the Catahoula Parish area.
• And that is an area that, and all in area one. I mean, it's just a very productive place for deer.
• I know some states out there sample core areas or just focus on areas where it's been found.
• What we have done in those areas is ban supplemental feeding and baiting in our CWD zones.
• These are very focal areas.

Summary: The meeting began with roll call, adoption of the agenda, and approval of the prior minutes. The main presentation was from Julie Grenwald of Louisiana Hunters for the Hungry, who described the nonprofit’s protein donation programs, including freezer clean-out days, deer and fish processing partnerships, and a paused feral hog donation program that had collected about 3,500 hogs and 137,000 pounds of pork before funding ran short. She said the group has donated roughly 300,000 pounds of protein over two years, works with food banks and local agencies, and is protected under Louisiana’s Good Samaritan Law. Members asked about processor locations, exotic species, signage, sponsorships, and whether the program could expand to other invasive species or mobile drop-off options; Grenwald said expansion is possible if processors and funding are available. The task force then received a Louisiana Department of Wildlife and Fisheries update from Jonathan Bordelon on chronic wasting disease testing. He reported more than 2,800 samples collected and over 2,300 results returned, with nine positives total: eight in Tensas Parish and one confirmed in Concordia Parish on Richard K. Yancey WMA, which triggered preparation of an emergency declaration and future rulemaking to adjust the control area. He said harvest and sampling remain near record levels, most samples are voluntary, and the agency continues to monitor symptomatic deer reports and public submissions. The final major presentation was from William McKinley of the Mississippi Department of Wildlife, Fisheries and Parks, who gave a detailed overview of Mississippi’s CWD response. He said Mississippi has 529 detections across 18 counties, with prevalence rising from about one in 500 samples to about one in 80 statewide, and much higher in some counties. He described Mississippi’s surveillance system, targeted tags within three miles of positives, environmental sampling, feeder bans in CWD zones, and research showing contamination at feeders and in scrapes. He also discussed possible multiple strains, including one linked to the Wisconsin whitetail strain and another around Vicksburg/Issaquena, and said the disease appears to be expanding about 3.5 miles per year. Members asked about high-fence enclosures, live deer movement restrictions, baiting and feeding rules, hunter participation, and whether Louisiana should develop similar environmental testing capacity; no votes were taken on these issues, but members discussed possible future legislative or budget action.

Transcript Highlights:

• As you all know, in our coastal areas and a lot of the areas of our state, flood insurance is a... ..
• , I'm sure, in your area as well?
• I'm for them coming to my area.
• The prevalence rate right now outside in one area, and that being the initial area that we found it in
• , that was in the Tensaw area, specifically in the Winter Quarters area, and that's on the river side

Committee: House Natural Resources & Environment

Transcript Highlights:

• I also want to say that the casino industry has proven themselves to be adept at the old bait-and-switch
• I also want to say that the casino industry has proven themselves to be adept at the old bait-and-switch
• I also want to say that the casino industry has proven themselves to be adept at the old bait-and-switch
• I also want to say that the casino industry has proven themselves to be adept at the old bait-and-switch
• I also want to say that the casino industry has proven themselves to be adept at the old bait-and-switch

Committee: Senate Ways and Means

Transcript Highlights:

• Why not local and to where your area of concern is?
• locals had zoned an area historic... ...if my locals had zoned an area historic, you know, I'm not quite
• sure within the classification of this historic area if the land use allows for bars or not.
• I'm not real sure what the zoning requirements are, but it could interfere with that in my area.
• So it'd be great to try to help you fix your area. You know what I mean?

Bills: HCR11 , HB153 , HB278 , HB424 , HB454 , HB455 , HB687 , HB816 , HB833 , HB942 , HB1053 , HB1097 , HB1147 , HB1148 , HB1190 , SB75 , SB85 , SB197 , SB200 , SB217

Committee: House Judiciary

Keywords: Camp Beauregard, Louisiana National Guard, Youth Challenge Program, military affairs, Pineville, National Guard training, emergency response, youth development, alternative education, high school equivalency, GED, at-risk youth, leadership training, job skills, citizenship, veterans, state military operations, mobilization, logistics staging area, public service

Transcript Highlights:

• that while we have good people in place, our current structure is fragmented and underutilized in areas
• . we're complying with the Voters Rights Act and, and Section 2 in some other areas.
• There are additional tiers of court costs in areas already served ...avenues of litigation.
• There are additional tiers of court costs in areas already served by a district or city court.
• on the area of completion of the project.

Bills: HR2 , HR37 , HR61 , HCR11 , HCR64 , HB89 , HB183 , HB341 , HB371 , HB451 , HB480 , HB520 , HB541 , HB579 , HB597 , HB816 , HB1004 , HB1064 , HB1165 , SB44

Committee: House Judiciary

Keywords: transparency, accountability, Justice Department, FBI, Jeffrey Epstein, victim protection, investigation, public trust, HR37, House Resolution 37, Honduras veterans, Armed Forces Expeditionary Medal, military medal, veteran recognition, Congress memorialization, U.S. veterans, foreign deployment, 1981 to 1992, military service awards, combat support

Bills: HB660 , HB4845 , HB3902 , HB5396 , HB4615 , HB1825 , HB1403 , HB4336 , HB4585 , HB4371 , HB863 , SB1589 , HB5223 , HB3195 , HB2734

Committee: House Human Services

Keywords: child protective services, adult protective services, caseload limits, call processing goals, child-care licensing, employee workload, reporting requirements, employee caseload limits, protective services, workload management, accountability, Department of Family and Protective Services, employee goals, call processing, child care, human resources, government accountability, Medicaid, provider enrollment, revalidation