Video & Transcript Research : 'authorization'
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TX
Transcript Highlights:
- Lastly, we will be calling authors of the bills in the order of seniority present in the committee room
Keywords:
housing finance, multifamily residential, low income, tax exemption, audit requirements, affordable housing, local government, development bonds, housing assistance, financial assistance, low income housing, community support, affordability, veterans housing, community involvement, air conditioning, tenant support, healthcare, elderly, taxation
OK
Oklahoma 2026 Regular Session
House of Representatives Second Regular Session of the 60th Legislature Day 5 Feb 9th, 2026 at 01:30 pm
Oklahoma House Floor Meeting
Transcript Highlights:
- back page, it says that after all of this is said and done, after the return of the analysis to the author
- You'll note on page five of the bill that it does say that the study will be sent back to the author
- that it's not a back office deal that once the report's generated, it does get pushed out to the author
- The author a minute ago mentioned the bill coming out of rules.
Bills:
HB2975, HB3405, HB3406, HB3728, HB3902, HB3977, SB397, HB1161, HB2938, HB2939, HB3306, HB3722, HB4113, HB4123, HB2293, HB3176, HB3545, HB3546
Keywords:
poultry waste, nutrient management, environmental regulations, agriculture, water quality, pollution prevention, best management practices, noxious weeds, poison hemlock, kudzu, landowner responsibilities, environmental control, public nuisance, eradication, burn bans, fire danger, drought conditions, emergency declaration, scrap metal, regulation
OK
Oklahoma 2026 Regular Session
Business and Insurance REVISED Feb 5th, 2026 at 09:30 am
Business and Insurance
Transcript Highlights:
- Will there be questions of the author on the bill? Seeing none, will there be debate?
- Will there be questions of the author? Seeing none, will there be debate?
- The big questions of the author on the bill to pass from Senator Brooks.
- Will there be questions of the author on the bill? Seeing none, will there be debate?
Keywords:
workers' compensation, workers comp, Oklahoma Workers' Compensation Commission, Administrative Workers' Compensation Act, self-insurance guaranty fund, multiple injury trust fund, physician advisory committee, advisory council on workers' compensation, workers' compensation court, insurance, employer liability, self-insured employer, fund transfer, records transfer, agency reorganization, statutory cleanup, technical corrections, Title 85A, SB1343, Vision Plan Contractual Requirements Act
FL
Florida 2026 Regular Session
Governmental Oversight and Accountability Feb 2nd, 2026
Governmental Oversight and Accountability
Transcript Highlights:
- coordinating transition planning, creating a transition directory that summarizes the statutory authority
- The bill grants the Department of Management Services authority to adopt rules to implement portions
- It authorizes government employers to single out transgender employees for worse treatment than everyone
- or despotic exercise of power, the exercise of power over subjects and others with a rigor not authorized
- Not authorized by law or justice, or not requisite for the purposes of government.
Keywords:
firefighter disability, law enforcement disability, correctional officer disability, correctional probation officer, presumptive disability, workers' compensation, line of duty presumption, heart disease presumption, hypertension presumption, tuberculosis presumption, public safety employees, first responders, physical examination, preemployment exam, medical specialist, Medicare reimbursement, employing agency, Florida Statutes 112.18, Florida Statutes 943.13, occupational disease
Summary:
The committee heard several bills and confirmations, with most measures reported favorably. Senate Bill 330 clarified the heart disease presumption for firefighters, law enforcement, and correctional officers, codifying the medical definition of heart disease and allowing transferring law enforcement officers to rely on a prior physical if a new agency does not provide one. Support was waived in by the Florida Smart Justice Alliance and the Fraternal Order of Police, and the bill passed unanimously. Senate Bill 526, as amended by a delete-all amendment, addressed commercial construction contracts, permit standards, fee reductions when private providers are used, floodproofing, product approval categories, and adoption of certain electrical code standards; it drew support from several construction and business groups and one opposing appearance, then was reported favorably. Senate Bill 1192 created a pilot program for callback queues at the Department of Commerce and Department of Children and Families to reduce hold times for callers seeking re-employment assistance and public benefits, and it also passed favorably. Senate Bill 1078 established transition procedures for a governor-elect, including agency liaisons, briefing materials, office space, and access to records; an amendment shifted IT support to the Department of Management Services, narrowed access to confidential records, and increased penalties for unauthorized disclosure, after which the bill was approved. Senate Bill 7022 extended a public records exemption for classroom examinations and assessment instruments through 2031 and expanded coverage to school district boards and public schools; it was also reported favorably. Senate Bill 862, as amended, set a $60,000 salary goal by 2030 for state correctional officers, probation officers, and institutional security specialists, with annual raises subject to appropriations; members and witnesses emphasized recruitment, retention, and safety, and the bill passed. Senate Bill 1250 removed the requirement that the Commission on Human Relations use registered mail for certain notices under the Florida Civil Rights Act, allowing less expensive notice methods, and it was reported favorably. Senate Bill 1698 allowed certain employers to post required workplace notices electronically instead of physically, and it passed without opposition. The committee also recommended confirmation of 10 appointees to the Florida Commission on Human Relations and the State Retirement Commission.
The most extensive debate centered on Senate Bill 1072, which created an anti-Semitism task force within the Department of Legal Affairs to review anti-Semitism in Florida, improve community relations, advise on law enforcement training, assess digital media literacy efforts, evaluate hate crime statutes, and recommend policy changes. The sponsor said the bill was intended to address a growing problem and noted that Florida already uses the Holocaust Remembrance definition of anti-Semitism in statute. Numerous speakers opposed the bill, arguing it could chill protected speech, especially criticism of Israel, and could be used selectively against students, activists, Muslims, Arabs, and Jewish anti-Zionists; several also said existing hate-crime and civil-rights laws were sufficient and that the task force should include protections against Islamophobia and anti-Arab hate. One member raised concerns about the constitutionality of creating such task forces in light of prior actions by the Attorney General. Despite the opposition, the bill was reported favorably on a party-line style vote with Senator Bracey Davis voting yes along with the majority. Senate Bill 1642, the Freedom in the Workplace Act, was also heard and drew significant questioning. The bill would bar public employers and contractors from requiring pronoun use, certain gender-identity-related training, or non-binary sex options on forms, and would protect employees and contractors from adverse action based on religious, moral, conscience-based, or biology-based beliefs. Senator Polsky questioned whether the bill could interfere with anti-harassment training and workplace discipline, while the sponsor said the measure was meant to prevent government coercion and extend protections similar to those in school settings. The transcript cuts off before the final disposition of this bill.
NM
New Mexico 2026 Regular Session
Senate - Tax, Business and Transportation Feb 10th, 2026 at 04:43 pm
Senate Tax, Business & Transportation
Transcript Highlights:
- And several states have now set aside prior authorization for seriously mentally ill drugs.
- We’ve done elimination of prior authorization for many things over the years, chronic conditions such
- So we have had a statute on the books and we’ve made exceptions to prior authorization.
- So the main issue here is to do an exception for prior authorization for the seriously mentally ill.
- On page eight, we are talking about prior authorization shall be deemed granted for prescription drug
Keywords:
prior authorization, pharmacy benefits manager, PBM, health insurer, prescription drugs, step therapy, formulary, auto-adjudication, electronic portal, appeals, medical necessity, serious mental illness, mental health, schizophrenia, bipolar disorder, major depression, substance use disorder, addiction treatment, cancer, autoimmune disorder
OK
Transcript Highlights:
- The author yields with the question. Of the author, I've got a question.
- He waves any more questions of the author. Any more questions of the author?
- Author yields. Will there be questions of the author? Er, ak, you recognized, Mr. Chairman.
- More questions of the author. More questions of the author.
- Any more questions of the author? Any more questions of the author? We have a new pass in a second.
Bills:
SB1226, SB1456, SB1462, SB1463, SB1980, SB1479, SB1608, SB1923, HB2979, HB2980, HB3662, HB4107, HB3082, HB2997, HB3083, HB3055, HB2951
Keywords:
motor vehicle, accident, notification, liability, civil action, gender neutral, SB1456, Board of Tests for Alcohol and Drug Influence, sunset extension, sunset law, breath alcohol testing, DUI, DWI, drunk driving, drug testing, chemical testing, field sobriety, roadside screening, blood test, saliva test
AZ
Arizona 2026 Regular Session
01/28/2026 - Senate Health and Human Services
Health and Human Services
Transcript Highlights:
- This is the prior authorization. Yes.
- Oh, prior authorization, that's the word I was thinking of.
- That Access was not providing prior authorization for some vendors.
- Is Access still not providing prior authorization for those clients?
- to to let you know prior authorization on that.
Bills:
SB1051, SB1114, SB1115, SB1122, SB1132, SB1162, SB1169, SB1171, SB1172, SB1173, SB1174, SB1175, SB1179, SB1188, SB1233, SB1236, SB1242, SB1316, SB1368
Keywords:
SB1051, Arizona hospitals, immigration status, patient intake, admission forms, registration forms, health care reporting, uncompensated care, emergency department, lawfully present, undocumented immigrants, noncitizen patients, hospital funding, Arizona Department of Health Services, ADHS, border security, health care institutions, patient privacy, medical access, immigration policy
Summary:
The Health and Human Services Committee approved the January 21 minutes and then heard a series of bills focused on developmental disabilities oversight, behavioral health fraud, AHCCCS operations, child safety, and state hospital capacity. SB 1179 would make the Developmental Disabilities Group Home Monitoring Program permanent and remove the appropriations contingency; Disability Rights Arizona and program managers testified that Commit had identified systemic care problems, while the sponsor said the work should continue. The bill received a 6-1 do-pass recommendation. SB 1114 would appropriate $1 million to the Maricopa County Attorney’s Office for behavioral health patient brokering investigations; Native advocates described widespread recruitment and exploitation of vulnerable people, especially Native Americans, and the bill passed 8-0. SB 1115 would prohibit AHCCCS from allowing remote work for Access employees; the sponsor argued in-person oversight was needed, while AHCCCS warned of space and staffing problems. It passed 4-3. SB 1051 would require hospitals to collect and report patients’ citizenship or immigration status for cost accounting; supporters called it a data-collection measure, while nurses and physicians said it would create fear and deter care. It passed 4-3. SB 1122, as amended, would replace prior authorization with 100% prepayment review for certain behavioral health services under the American Indian Health Plan, and passed 7-0 after AHCCCS said it had worked on the amendment. SB 1132, to appropriate unspecified funds for a new Arizona State Hospital wing, drew testimony from families and advocates describing severe shortages of state hospital beds and the need for more long-term treatment capacity; it passed 7-0. SB 1169, to fund graduate medical education and a new residency program, passed 6-0. SB 1171, requiring AHCCCS to check for dual enrollment in exchange plans and AHCCCS, passed 4-2-1 after AHCCCS said implementation would require system changes and costs. SB 1172, requiring more experienced DCS investigators for repeated abuse/neglect reports and court notification of hotline calls in dependency cases, passed 7-0. SB 1173, requiring behavioral health facility applicants, owners, and licensees to be U.S. citizens or lawfully present permanent residents with fingerprint clearance cards, passed 4-3 after an amendment clarifying the lawful-presence requirement.
TX
Transcript Highlights:
- And I ask the author to explain the bill. Thank you very much, Mr. Chairman.
- What happens a moment of questions to the author?
- Any questions of the resource witness or the author? Thank you.
- Their authority could be renewed if they disagree with the DMV.
- Okay, any questions of the author? Thank you, Mr. Chairman.
Keywords:
SB 1493, Texas Transportation Code, motor vehicle lighting, vehicle lighting standards, high-mounted stoplamp, center high mount stop lamp, CHMSL, brake light, stop lamp, federal motor vehicle safety standards, 49 C.F.R. 571.108, FMVSS 108, vehicle inspection, automotive compliance, Transportation Committee, Texas vehicle equipment, motor vehicle collision report, crash report, accident report, traffic accident
Summary:
The committee meeting focused on two primary bills, SB1598 and SB1493. SB1598, introduced by Senator Hagen Booth, addresses the clarity of collision report information access for law enforcement, aiming to enhance the tools available to police agencies across Texas for solving crimes. The meeting featured strong support from police representatives, including Sheriff Brian Hawthorne of Chambers County, who emphasized the significance of the CARFAX program for police in facilitating access to vital vehicle information, free of charge. Public testimony reflected a consensus on the necessity of the bill for improved investigatory processes.
TX
Transcript Highlights:
- The chair lays out Senate Bill 1598 and recognizes the author, Senator Hagenbuch, to explain the bill
- Senator West, the chair lays out Senate Bill 1919 and asks the author to explain the bill.
- Are there any other questions of the resource witness or the author? Thank you.
- Okay, any questions of the author? Thank you, Mr. Chairman.
- Examples include authorization holder versus person. more definition.
Keywords:
SB 1493, Texas Transportation Code, motor vehicle lighting, vehicle lighting standards, high-mounted stoplamp, center high mount stop lamp, CHMSL, brake light, stop lamp, federal motor vehicle safety standards, 49 C.F.R. 571.108, FMVSS 108, vehicle inspection, automotive compliance, Transportation Committee, Texas vehicle equipment, motor vehicle collision report, crash report, accident report, traffic accident
Summary:
The Senate Transportation Committee heard and advanced a wide range of transportation-related bills. Early in the meeting, SB 1598 by Senator Hagenbuch was heard on allowing collision report information to be used and shared more clearly for law enforcement investigations, including through records-management partners and nonconfidential VIN data; the bill drew support from the Sheriff’s Association and Carfax for Police and was left pending before later being reported favorably. SB 1493 by Senator Parker, which would codify DPS’s position on flashing/pulsing stop lamps as compliant with federal standards, also received supportive testimony and was reported favorably. SB 1895 by Senator Perry would designate Loop 88 in Lubbock as a First Responders Memorial Loop and was reported favorably, and SB 1919 and SB 2243 by Senator West, dealing with TxDOT liability claim settlements and TxDMV authority to require VIN inspections for certain trailers, were likewise heard without opposition and later reported favorably. SB 2039, concerning right-of-way and traffic rules for sidewalk users such as bicycles, e-bikes, skateboards, and scooters, was heard and left pending before being reported favorably later in the meeting. SB 2226 by Senator Nichols, reducing the local match requirement for aviation grants in economically disadvantaged counties from 10% to 5%, was discussed with TxDOT testimony explaining how federal and state airport funding interact; it was reported favorably. SB 2499 by Senator Flores, involving memorial markers and an account for donations, and SB 1394 by Senator Hall, concerning concrete truck axle rules, were also reported favorably. The committee recessed after handling the pending items and leaving some additional matters for a later hearing.
A major portion of the meeting focused on SB 2425 by Senator Nichols, a comprehensive bill on commercial autonomous vehicles. The author said the bill was developed through extensive stakeholder meetings with industry, agencies, insurers, and lawyers, and it would require AV companies to provide information to TxDMV, submit first-responder interaction plans to DPS, and allow DPS and DMV to suspend or revoke operations in certain circumstances. The committee substitute also updated definitions, addressed Level 3 systems, clarified commercial use and fleet penalties, and created an expedited process for reinstating operating authority after disputes. Supporters included the Texas Public Policy Foundation, Tesla, GM Cruise, Bot Auto, and the Autonomous Vehicle Industry Association, who said the bill balances innovation and safety and helps Texas remain a leader in AV deployment. One witness opposed the bill, arguing that it would improperly shield manufacturers from liability, but committee members and the industry witnesses said liability would continue to be governed by state law and that the bill was intended to clarify, not eliminate, responsibility. After debate, the committee adopted the substitute and reported SB 2425 favorably on a 6-0 vote.
Throughout the hearing, members asked questions about practical effects and funding. On SB 2226, TxDOT’s aviation director explained that some airports already receive federal and state support and that the bill would mainly help state-only airports in disadvantaged counties that struggle to meet local match requirements. On SB 2425, members asked about reliability metrics, commercialization, and liability; industry witnesses said the technology is still being refined but that Texas’s framework has attracted investment and could improve road safety over time. Several bills were recommended to the local and uncontested calendar after favorable votes, and the committee also agreed to keep motions in writing open briefly for members who were absent, so long as doing so would not change any bill outcomes.
LA
Bills:
HR2, HR37, HR61, HCR11, HCR64, HB89, HB183, HB341, HB371, HB451, HB480, HB520, HB541, HB579, HB597, HB816, HB1004, HB1064, HB1165, SB44
Keywords:
transparency, accountability, Justice Department, FBI, Jeffrey Epstein, victim protection, investigation, public trust, HR37, House Resolution 37, Honduras veterans, Armed Forces Expeditionary Medal, military medal, veteran recognition, Congress memorialization, U.S. veterans, foreign deployment, 1981 to 1992, military service awards, combat support
LA
Bills:
HB414, HB786, HB1041, HB1052, HB1118, HB1139, HB1182, HB1185, HB1214, HB1217, HB1231, SR63, SCR27, SB5, SB194, SB415, SB433, SB451, SB462, SB516
Keywords:
healthcare, criminal convictions, employment, background checks, prohibited offenses, Medicaid, claim payments, extrapolation, provider audits, medical freedom, discrimination, access, medical intervention, child protection, confidentiality, multidisciplinary teams, child advocacy centers, public records, investigations, hospital
LA
Bills:
HB288, HB403, HB420, HB783, HB815, HB915, HB927, HB933, HB944, HB962, HB971, HR74, SCR3, SCR20, SB5, SB34, SB37, SB190, SB255, SB270, SB273, SB314, SB415
Keywords:
medical terminology, documentation, miscarriage, spontaneous abortion, healthcare, medical records, billing, homemade food, food safety, small business, exemption, regulation, Department of Children and Family Services, background checks, child welfare, employee screening, safety regulations, criminal history, non-lactational dairy, labeling requirements
HI
Keywords:
cannabis, marijuana, Hawaii Cannabis Law, legalization, decriminalization, adult use, hemp, taxation, social equity, public health, primary care, health insurance, health carrier, insurance commissioner, Med-QUEST, Medicaid managed care, provider reimbursement, downcoding, prior authorization, utilization review
Summary:
The committee heard testimony on several health-related bills. HB 1864, which would require health insurance coverage for standard fertility preservation services for people undergoing medically necessary treatment, drew broad support from SHIPA, the Department of Health, HMSA, the Hawaii Association of Health Plans, and others. Testifiers emphasized that fertility preservation is routine coverage on the mainland and important for patients facing infertility from cancer or other treatment; one patient described incurring more than $20,000 in costs. The Insurance Division flagged possible Affordable Care Act issues, a potential conflict in the bill’s language about using patient history to determine limits, and a mismatch with state medical-necessity standards. Committee discussion also focused on whether the bill should apply to all women of childbearing age rather than a narrower age-based category.
HB 2305 would require nutrition and metabolic education as part of physicians’ continuing medical education. The Hawaii Medical Board opposed the measure, arguing that CME should remain flexible and tailored to each physician’s specialty and warning that topic-specific mandates can expand over time. The Office of the Governor supported the bill, saying it would help the state’s rural health transformation application and could improve federal funding prospects, though the exact impact was unclear. Members questioned whether nutrition is already covered in medical training and whether the requirement should be limited to primary care physicians; the board said Hawaii currently has no topic-specific CME mandates and that physicians can already choose relevant courses.
The committee also heard strong support for HB 1597, which would establish an Alzheimer’s disease research center at the University of Hawaii. Supporters from the university, the Alzheimer’s Association, AARP, and others said the center could attract federal research dollars, expand clinical trials, and help address the state’s high Alzheimer’s-related health costs. HB 2159, which appropriates funds for health care workforce development, also received broad support from the University of Hawaii, health systems, and advocacy groups, with no opposition noted. Finally, HB 2121, which would prohibit the sale and distribution of disposable electronic smoking devices, drew support from the Department of Health, youth advocates, and public health groups citing youth addiction, environmental waste, and fire hazards; the department said a separate bill, HB 1573, would be more comprehensive and better defined for enforcement and penalties. The committee ended with HB 1913, creating a veteran services mental health coordinator position at Tripler Army Medical Center, which was supported by veteran services officials and others who said veterans need better navigation and coordination for behavioral health care.
OK
Oklahoma 2026 Regular Session
Public Health REVISION 2- HB1912 - Added - Part 2 Feb 18th, 2026 at 10:10 am
Public Health
Transcript Highlights:
- If we've given a business statutory authority to do something, whatever, I mean, we've given them rules
- It just sets up an advisory council to help the Oklahoma Health Care Authority on dental care for those
- Authority on dental care for those in that population. I'm open for question. Move for adoption.
Bills:
HB4336, HB1818, HB3194, HB3538, HB3682, HB3762, HB3793, HB3930, HB3931, HB3934, HB4124, HB4200, HB4410, HB4457, HB4473, HB3884, HB1912
Keywords:
interventional pain management, pain management clinic, chronic pain, acute pain, spinal injections, epidural steroid injection, peripheral nerve block, nerve ablation, spinal cord stimulator, intrathecal infusion pump, endoscopic diskectomy, fluoroscopy, physician supervision, allopathic physician, osteopathic physician, CRNA, certified registered nurse anesthetist, nurse anesthetist, freestanding pain management facility, medical licensure
OK
Transcript Highlights:
- A health care authority, or? Health care authority. Okay.
- People that are medically licensed there stay in their lane, and so they are still under the authority
- of whatever medical authority they're under.
- So she has that authority under her license to read them.
- Chiropractors don't have RX authority.
Bills:
HB4336, HB1818, HB3194, HB3538, HB3682, HB3762, HB3793, HB3930, HB3931, HB3934, HB4124, HB4200, HB4410, HB4457, HB4473, HB3884, HB1912
Keywords:
interventional pain management, pain management clinic, chronic pain, acute pain, spinal injections, epidural steroid injection, peripheral nerve block, nerve ablation, spinal cord stimulator, intrathecal infusion pump, endoscopic diskectomy, fluoroscopy, physician supervision, allopathic physician, osteopathic physician, CRNA, certified registered nurse anesthetist, nurse anesthetist, freestanding pain management facility, medical licensure
TX
Transcript Highlights:
- I don't, I don't read it that way, but maybe we should ask the author because.
- And so the author can be prepared to answer whether we could still celebrate Black Heritage Month, etc
- Um, that kind of, uh, problem would then extend down to say, local public health authorities, again,
- And then similarly, a lot of our cities have housing authorities, uh, and, you know, they have.
- In Texas, home rule municipalities have brought authority through their charters, yet they must remain
Keywords:
temporary emergency electric energy facility, temporary generation, emergency power, backup generation, mobile generator, portable generator, grid resilience, power outage restoration, transmission and distribution utility, TDU, Public Utility Commission of Texas, PUCT, Utilities Code Section 39.918, competitive bidding, lease authorization, emergency procurement, bulk power system, locational marginal pricing, reliability model, black start
TX
Transcript Highlights:
- We could ask the author, and so the author can be prepared to answer whether we could still celebrate
- That kind of problem would then extend... down to, say, local public health authorities, again, looking
- Cities have housing authorities and, you know, they have a broad portfolio of objectives, but one of
- Affecting a lot of our major housing authorities with respect to that.
- In Texas, home rule municipalities have broad authority through their charters, yet they must remain
Keywords:
temporary emergency electric energy facility, temporary generation, emergency power, backup generation, mobile generator, portable generator, grid resilience, power outage restoration, transmission and distribution utility, TDU, Public Utility Commission of Texas, PUCT, Utilities Code Section 39.918, competitive bidding, lease authorization, emergency procurement, bulk power system, locational marginal pricing, reliability model, black start
TX
Bills:
HB 660, HB 4845, HB 3902, HB 5396, HB 4615, HB 1825, HB 1403, HB 4336, HB 4585, HB 4371, HB 863, SB 1589, HB 5223, HB 3195, HB 2734
Keywords:
child protective services, adult protective services, caseload limits, call processing goals, child-care licensing, employee workload, reporting requirements, employee caseload limits, protective services, workload management, accountability, Department of Family and Protective Services, employee goals, call processing, child care, human resources, government accountability, Medicaid, provider enrollment, revalidation
TX
Bills:
HB660, HB4845, HB3902, HB5396, HB4615, HB1825, HB1403, HB4336, HB4585, HB4371, HB863, SB1589, HB5223, HB3195, HB2734
Keywords:
child protective services, adult protective services, caseload limits, call processing goals, child-care licensing, employee workload, reporting requirements, employee caseload limits, protective services, workload management, accountability, Department of Family and Protective Services, employee goals, call processing, child care, human resources, government accountability, Medicaid, provider enrollment, revalidation
TX
Transcript Highlights:
- Due to the short nature of... rehabilitation stays, we limited the ombudsman's authority to that of cases
Bills:
HB660, HB4845, HB3902, HB5396, HB4615, HB1825, HB1403, HB4336, HB4585, HB4371, HB863, SB1589, HB5223, HB3195, HB2734
Keywords:
child protective services, adult protective services, caseload limits, call processing goals, child-care licensing, employee workload, reporting requirements, employee caseload limits, protective services, workload management, accountability, Department of Family and Protective Services, employee goals, call processing, child care, human resources, government accountability, Medicaid, provider enrollment, revalidation