Video & Transcript : 'scam prevention' :
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AL
Alabama 2026 Regular Session
Alabama Senate Banking and Insurance Committee Jan 14th, 2026
Banking and Insurance
Bills:
SB19
Committee:
Senate Banking and Insurance
Keywords:
SB19, prostate cancer, prostate cancer screening, PSA test, digital rectal exam, preventive screening, health insurance mandate, no cost sharing, copay, deductible, coinsurance, high-risk men, African American men, men over 50, men over 40, family history, genetic marker, health benefit plan, insurer coverage, Alabama insurance code
OK
Oklahoma 2026 Regular Session
Public Safety REVISION 3: HB2977 - Added | HB3305 - Removed Feb 18th, 2026 at 09:00 am
Public Safety
Committee:
House Public Safety
Keywords:
animal abuse, offender registry, public safety, animal welfare, criminal justice, Oklahoma legislation, local law enforcement, Public Safety Technology Revolving Fund, grants, state funding, law enforcement technology, cyber crime, fraud prevention, Oklahoma State Bureau of Investigation, insurance fee, digital forensics, investigative support, revolving fund, prisons, corrections
WA
Washington 2025-2026 Regular Session
House Health Care & Wellness Feb 3rd, 2026 at 01:30 pm
Health Care & Wellness
Transcript Highlights:
- beliefs, and experiences indigenous to different cultures used in the maintenance of health and the prevention
- Ensuring promised coverage is therefore essential to controlling health care costs and preventing cost
- Plan key providers and networks and prevents patient openings from sitting empty because of paperwork
- Carriers are required to comply with HIPAA and other privacy standards to prevent unnecessary sharing
- The proposed substitute includes all of the different kinds of treatment and prevention prophylactics
Committee:
House Health Care & Wellness
Keywords:
Medicaid, healthcare, traditional practices, health insurance, coverage expansion, mental health, insurance coverage, transparency, consumer protection, efficiency, health carriers, providers relations, tribal data, data protection, privacy, sharing of information, Indigenous rights, overdose prevention, data sharing, public health
LA
Transcript Highlights:
- It makes little sense to allow relatively modest dental costs to delay or prevent that care.
- They try to prevent the people buying the unclaimed properties from making an enormous profit off of
Bills:
SB83 , SB135 , SB143 , SB155 , SB157 , SB202 , SB237 , SB261 , SB276 , SB295 , SB450 , SB465 , SB506 , HB1070
Committee:
Senate Finance
Keywords:
human trafficking, trafficking prevention, school safety, public schools, elementary and secondary education, charter schools, mandatory reporting, victim identification, victim services, child trafficking, sex trafficking, labor trafficking, commercial sexual activity, DCFS, Department of Children and Family Services, Louisiana State Police, governor's office of human trafficking prevention, counselor training, mental health professional, administrator training
TX
Bills:
HB1531 , HB2667 , HB2809 , HB2865 , HB3589 , HB3151 , HB3748 , HB3750 , HB4419 , HB4643 , HB3597 , HB4129 , HB4130 , HB4131
Committee:
House Human Services
Keywords:
workplace violence prevention, health and safety code, Chapter 331, facility definition, home and community support services agency, home health agency, home health care, nursing staff, registered nurses, health care workplace safety, hospital, nursing facility, ambulatory surgical center, freestanding emergency medical care facility, mental hospital, Texas health care regulation, provider compliance, occupational safety, senior living, referral agencies
TX
Transcript Highlights:
- Senate Bill 240, which directed certain health care facilities to establish a workplace violence prevention
- The 2022 Report on Suicide and Suicide Prevention in Texas by the Statewide Behavioral Health Court.
- address the needs of these youth. providers develop targeted interventions and support systems to prevent
- The Statewide Behavioral Health Coordinating Council's report on suicide and suicide prevention in Texas
- If tracked accordingly, these attempts can help prevent future suicide deaths for youth in foster care
Bills:
HB1531 , HB2667 , HB2809 , HB2865 , HB3589 , HB3151 , HB3748 , HB3750 , HB4419 , HB4643 , HB3597 , HB4129 , HB4130 , HB4131
Committee:
House Human Services
Keywords:
workplace violence prevention, health and safety code, Chapter 331, facility definition, home and community support services agency, home health agency, home health care, nursing staff, registered nurses, health care workplace safety, hospital, nursing facility, ambulatory surgical center, freestanding emergency medical care facility, mental hospital, Texas health care regulation, provider compliance, occupational safety, senior living, referral agencies
OK
Oklahoma 2026 Regular Session
Appropriations and Budget REVISED: SB1403 - ADDED TO AGENDA Apr 14th, 2026 at 04:30 pm
Appropriations and Budget
Transcript Highlights:
- All it does is prevent other situations like it from occurring, correct?
- All it does is prevent other situations like it from occurring, correct?
Committee:
House Appropriations and Budget
Keywords:
SB1319, Corporation Commission, Oklahoma, remediation, environmental emergency, brine contamination, oil contamination, oilfield pollution, residential property, home buyout, property acquisition, fair market value, revolving fund, remediation fund, state plugging funds, well plugging, abandoned well, natural breakout, Department of Environmental Quality, DEQ
TX
Committee:
House Human Services
Keywords:
child welfare, foster care, Department of Family and Protective Services, DFPS, Family Code, conservatorship, placement selection, contract residential care, kinship care, relative placement, designated caregiver, best interest of the child, least restrictive setting, placement stability, child protective services, residential treatment, group home, family reunification, Texas foster system, residential care
WA
Washington 2025-2026 Regular Session
Senate Local Government Jan 15th, 2026 at 01:30 pm
Local Government
Transcript Highlights:
- question is, it seems like the underlying policy, and I recognize our sideboards, is designed to prevent
Committee:
Senate Local Government
Keywords:
cemetery districts, elections, local governance, public policy, administrative procedures, fire protection, districts, emergency services, funding, legislation, tax exemption, land transfer, governmental entity, property tax, current use classification, zero emission, cargo handling, port district, environmental impact, grant allocation
LA
Transcript Highlights:
- , or other local public school boards to adopt a policy to provide for training with respect to prevention
- school board, and each public school charter, is to adopt a policy for human trafficking victim prevention
- House Bill 727 by Representative DeSotel is an act to Title 30 relative to construction debris to prevent
Bills:
SB525 , SR112 , SR109 , SCR61 , SCR62 , SCR12 , HB175 , HB276 , HB437 , HB456 , HB457 , HB459 , HB488 , HB579 , HB656 , HB804 , HB818 , HB841 , HB981 , HB1052 , HB1089 , HB1101 , HB1154 , HB1166 , HB1193 , HB1194 , HB1203 , HB1209 , HB1244 , HB1249 , HB221 , HCR69 , HCR58 , SB57 , SB405 , SB414 , HB62 , HB193 , HB203 , HB205 , HB210 , HB220 , HB222 , HB228 , HB246 , HB420 , HB475 , HB486 , HB574 , HB584 , HB750 , HB799 , HB813 , HB815 , HB826 , HB870 , HB949 , HB953 , HB1045 , HB1092 , HB1151 , HB1162 , HB1176 , HB1177 , HB1196 , HB1214 , HB1236 , HB1241 , SB106 , SB206 , SB248 , SB441 , SR86 , SCR30 , SB83 , SB135 , SB143 , SB155 , SB157 , SB202 , SB237 , SB276 , SB295 , SB388 , SB450 , SB465 , SB35 , SB65 , SB215 , SB246 , SB249 , SB269 , SB282 , SB296 , SB323 , SB363 , SB369 , SB474 , SB484 , SB490 , SB492 , SB500 , SB501 , SB513 , HCR31 , HB301 , HB358 , HB359 , HB384 , HB413 , HB428 , HB450 , HB462 , HB547 , HB613 , HB631 , HB657 , HB669 , HB675 , HB680 , HB691 , HB712 , HB716 , HB720 , HB723 , HB727 , HB728 , HB735 , HB747 , HB759 , HB825 , HB845 , HB846 , HB903 , HB904 , HB907 , HB923 , HB929 , HB941 , HB962 , HB965 , HB1036 , HB287 , HB370 , HB515 , HB521 , HB570 , HB1200 , HB29 , HB39 , HB58 , HB67 , HB73 , HB76 , HB77 , HB82 , HB112 , HB121 , HB125 , HB132 , HB134 , HB151 , HB154 , HB155 , HB161 , HB166 , HB187 , HB191 , HB207 , HB211 , HB224 , HB238 , HB241 , HB242 , HB250 , HB260 , HB265 , HB275 , HB300 , HB320 , HB338 , HB339 , HB349 , HB379 , HB399 , HB427 , HB463 , HB464 , HB468 , HB545 , HB550 , HB551 , HB565 , HB588 , HB639 , HB725 , HB782 , HB805 , HB808 , HB834 , HB847 , HB853 , HB858 , HB861 , HB883 , HB916 , HB937 , HB977 , HB1012 , HB1027 , HB1044 , HB1054 , HB1091 , HB1117 , HB90 , HB127 , HB138 , HB150 , HB201 , HB268 , HB273 , HB285 , HB315 , HB354 , HB355 , HB360 , HB376 , HB445 , HB506 , HB606 , HB649 , HB665 , HB681 , HB721 , HB746 , HB757 , HB781 , HB835 , HB844 , HB857 , HB872 , HB886 , HB889 , HB892 , HB972 , HB982 , HB987 , HB1037 , HB1068 , HB1072 , HB1078 , HB1085 , HB1132 , HB1137 , HB1167 , HB1174 , HB1232 , HB1238 , HB23 , HB136 , HB36 , HB119 , HB126 , HB129 , HB245 , HB271 , HB280 , HB337 , HB351 , HB677 , HB726 , HB789 , HB850 , HB956 , HB966 , SB149 , SB382
Keywords:
unclaimed property, abandoned property, escheat, state treasurer, administrator, claimant, purchase agreement, assignment, property recovery, owner verification, documentation requirements, fraud prevention, bankruptcy, bankruptcy court, court order, Uniform Unclaimed Property Act, Louisiana Revised Statutes, R.S. 9:167.1, Chennault International Airport, 40th anniversary
WA
Washington 2025-2026 Regular Session
House Consumer Protection & Business Dec 5th, 2025 at 08:00 am
Consumer Protection & Business
Transcript Highlights:
- card scam, fake investment scam.
- prevention.
- So more information about fraud and scam prevention at the high school level would be beneficial.
- scams.
- You can also call them a digital asset scam, relationship scam, impersonation scam.
Committee:
House Consumer Protection & Business
Summary:
The committee began with a work session on the Joint Legislative Audit and Review Committee’s cannabis market study, presented by Susanna Pratt. JLARC found that Washington produced roughly two to three times more cannabis than retailers sold in 2023, and that incomplete, unreliable traceability data limits the Liquor and Cannabis Board’s ability to regulate, verify taxes, and track diversion. The presentation also reviewed canopy estimates, market conditions since legalization, and the social equity program. JLARC recommended that LCB submit a plan by the end of 2025 for obtaining accurate licensee data by the end of 2026; LCB partially concurred and said a 2027 implementation timeline was more realistic. JLARC also recommended the legislature consider broader ways to increase equity beyond new producer licenses, noting that 10 new producer licenses would likely have only a minimal effect on overall production capacity. Members asked about social equity licensing delays and about whether Washington could look to other states’ traceability systems, including Biotrack and Metric, for model practices.
The committee then heard a series of presentations on financial fraud and scam prevention. Paul Benda of the American Bankers Association described the scale of fraud losses, the role of telecom spoofing, social media scams, SIM farms, and crypto ATMs, and argued for a shared-responsibility approach involving banks, telecoms, social media companies, and regulators. He noted that Australia’s whole-of-government anti-scam model has reduced losses and said Washington could look to other states for model legislation, including crypto ATM restrictions and telecom accountability measures. Katie Clark of IQ Credit Union described member-to-member fraud, romance scams, and the emotional and financial harm to victims, emphasizing the need for education, information sharing, law enforcement partnerships, and stronger protections around scam-related transfers. She also highlighted the role of high school financial education and the challenges posed by authorized peer-to-peer transfers and crypto ATMs.
Kyle Innes of SIFMA focused on investor scams, especially “pig butchering” and other crypto-related relationship scams, and said Washington’s 2009 report-and-hold law for vulnerable adults helped shape similar laws in most other states. He stressed that fraud has become more professionalized and international, and that better coordination among adult protective services, law enforcement, and financial firms is needed. Brian Gerard and Ali Higgs of the Department of Financial Institutions then described pig-butchering scams in more detail, including fake profiles, fake trading platforms, and escalating demands for more money, and said recovery is difficult because funds move quickly through crypto channels. They pointed to DFI’s investment tracker and other consumer education efforts as tools to warn the public and disrupt scams.
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Financial Services Jun 21st, 2026 at 10:30 am
Joint Committee on Financial Services
Transcript Highlights:
- The Middlesex Sheriff's Office has long been developing presentations on scam awareness and prevention
- The Middlesex Sheriff's Office has long been developing presentations on scam awareness and prevention
- So you are downstream from the scam, so the scam is happening elsewhere.
- So you are downstream from the scam, so the scam is happening elsewhere.
- Millions of Americans are being scammed and defrauded every year, and you can help prevent this by preventing
Committee:
Joint Joint Committee on Financial Services
Summary:
The committee heard testimony on several financial services bills, with the main focus on cryptocurrency kiosk regulation, financial literacy, and earned wage access. Legislators and witnesses described widespread crypto-related scams targeting older adults, often involving impersonation, urgency, spoofed phone numbers, and rapid transfers through kiosks that are difficult to trace or recover. Supporters of the kiosk bills said Massachusetts needs licensing, registration, transaction limits, warning notices, receipts, refund protections, and other safeguards; some also urged a “pause” or hold on transactions to give victims time to reconsider and allow law enforcement to intervene. The Attorney General’s office, AARP, local law enforcement, and several prosecutors and sheriffs backed the consumer-protection approach, while Bitcoin Depot supported a narrower regulatory framework but opposed low fee caps and strict daily limits, arguing they would function like a ban and reduce legitimate use.
Witnesses from Waltham police, Middlesex and Essex County law enforcement, and the AG’s office said crypto scams are growing quickly, losses are often unrecoverable once funds move, and current tools are limited. They described cases involving elderly victims losing thousands of dollars, and said warnings alone are not enough because scammers keep victims on the phone and guide them through the process. Some witnesses said a temporary hold or refund mechanism has worked in at least one case, while others emphasized that transaction limits and visible disclosures could reduce harm even if they do not stop fraud entirely. The AG’s office also said it would submit written opposition to separate earned wage advance legislation, while DailyPay testified in support of that bill, saying earned wage access helps workers bridge short-term gaps without debt or credit reporting.
The committee also heard support for mandatory financial literacy education from Representative Jim Hawkins, who said high school students need instruction on credit, debt, and inflation before they enter adulthood. In addition, the committee took testimony on litigation financing bills from insurance industry representatives, who argued for disclosure and regulation of predatory litigation lending and warned about foreign interference and reduced plaintiff recoveries. No votes or final actions were taken during the hearing; members asked questions throughout, and the chair noted the need to move testimony along because of time constraints.
OK
Oklahoma 2026 Regular Session
Senate Legislative Session Feb 11th, 2026 at 01:30 pm
Oklahoma Senate Floor Meeting
Keywords:
dentist, dental hygienist, dentistry, dental hygiene, licensure compact, interstate compact, professional licensing, license portability, health workforce, workforce shortage, mobility, compact privilege, state licensing board, public health, public safety, military spouse, telehealth dentistry, reciprocity, Title 59, occupational licensing
AZ
Arizona 2026 Regular Session
02/09/2026 - House Public Safety & Law Enforcement
Public Safety & Law Enforcement
Transcript Highlights:
- And we do that in September for Suicide Prevention and Awareness Month. 100% of those funds that are
- raised, Suicide Prevention and Awareness Month.
- I am also the chair of the youth committee through the Arizona Suicide Prevention Coalition.
- Arizona Suicide Prevention Coalition, and I'd like to thank you all for allowing me to speak today.
- I have worked professionally in the field of youth suicide prevention for over 10 years.
Committees:
House Public Safety & Law Enforcement , House House Public Safety & Law Enforcement Committee of Reference
Keywords:
manslaughter, suicide encouragement, assisted suicide, online harassment, social media, text messaging, directed communication, minor suicide, youth suicide prevention, criminal liability for speech, online bullying, free speech, homicide, class 2 felony, Cade's Law, Arizona criminal law, sovereignty, border security, health crisis, drug cartels
WA
Washington 2025-2026 Regular Session
House Consumer Protection & Business Dec 5th, 2025
Transcript Highlights:
- card scam, fake investment scam.
- prevention.
- So more information about fraud and scam prevention at the high school level would be beneficial.
- scams.
- You can also call it a digital asset scam, relationship scam, or impersonation scam.
Summary:
The committee began with a work session on the Joint Legislative Audit and Review Committee’s cannabis market study, presented by JLARC staff member Susanna Pratt. The report found Washington’s cannabis production in 2023 was likely two to three times higher than retail sales, with production estimated at 292,000 to 443,000 pounds of THC versus 139,000 pounds sold. Pratt explained that canopy data are inconsistent and that the Liquor and Cannabis Board’s traceability system is incomplete and unreliable, limiting data-driven regulation, tax verification, recall tracking, and diversion enforcement. JLARC recommended that LCB submit a plan by the end of 2025 for obtaining accurate licensee data by the end of 2026; LCB partially concurred and said a 2027 timeline may be more realistic. JLARC also concluded that the social equity producer licenses would likely have only a minimal effect on statewide production capacity, and suggested the legislature consider broader ways to increase equity in the industry. Members asked about the slow issuance of social equity licenses and about comparable traceability systems in other states.
The committee then heard a series of presentations on fraud and scam prevention. Paul Benda of the American Bankers Association described the scale of fraud losses, the role of telecom spoofing, social media scam ads, SIM farms, and crypto ATMs, and argued for a shared-responsibility approach involving banks, telecoms, and platforms. Katie Clark of IQ Credit Union described member-to-member fraud, romance scams, and the operational and financial impacts on credit unions, and recommended better information sharing, safe harbors for returning scam-related funds, and stronger fraud education. Kyle Innes of SIFMA highlighted investor fraud and Washington’s 2009 report-and-hold law, which he said helped shape similar protections in most states, and emphasized the need for better communication among financial firms, APS, and law enforcement.
Brian Gerard and Ali Higgs from the Department of Financial Institutions discussed “pig butchering” and other investment scams, focusing on how scammers build trust through social media, dating apps, fake websites, and crypto schemes before extracting funds. Across the fraud presentations, witnesses repeatedly stressed consumer education, interagency information sharing, and stronger controls on telecom, social media, and crypto ATM activity. Members asked about model laws from other states, the role of financial education in schools, and whether crypto ATMs should be regulated or banned. No votes or formal committee actions were taken during the meeting.
AR
Arkansas 2026 1st Special Session
INSURANCE & COMMERCE - SENATE AND HOUSE Feb 13th, 2026
Transcript Highlights:
- Romance scams, catfishing, tech support scams.
- Prevention.
- We've not been successful in getting an Office of Scam and Fraud Prevention built.
- And the pig-butchering scam could start with any type of scam.
- And the pig-butchering scam could start with any type of scam.
Summary:
A joint House-Senate Insurance and Commerce meeting focused on the growing threat of financial fraud in Arkansas, with members hearing from bankers, regulators, law enforcement, AARP, and mortgage and insurance industry representatives. Witnesses described a wide range of scams, including spoofed bank calls and texts, fake websites and social media impersonation, romance and investment scams, business email compromise, gift card fraud, check fraud, wire fraud, reverse mortgage scams, and crypto kiosk schemes. Several speakers emphasized that fraud is increasingly organized, technology-driven, and amplified by artificial intelligence, and that seniors are disproportionately targeted and often suffer the largest losses.
Testimony highlighted both prevention and recovery efforts. Bankers said institutions spend heavily on training, customer education, and fraud detection, but often cannot stop losses once customers have been convinced to authorize transfers. The Attorney General’s office described its Consumer Protection Division, a new Financial Fraud Task Force, and examples of recovering funds quickly from crypto kiosk and wire fraud cases. The State Bank Department and Securities Department said Arkansas’s 2025 crypto ATM legislation and related education requirements have helped, and they urged continued public education. The Insurance Department reported major insurance-fraud trends, including fake insurance cards, forged policies, premium-finance schemes, and staged auto accidents, and said it prosecutes these cases aggressively.
Members asked about reporting scams, the security of tap payments, how fraud losses are tracked, the role of crypto kiosks, and whether Arkansas should pursue model legislation or stronger action against telecom and social media companies. Witnesses said tap payments are generally safer than chip or swipe, that crypto transfers are often unrecoverable, and that spoofed caller ID and impersonation ads remain major problems. Paul Benda of the American Bankers Association urged state and federal action against telecom and social media platforms and supported national scam legislation. No new bills were voted on at the meeting, but members approved the November 3, 2025 minutes and several witnesses offered to share model legislation, consumer education materials, and state-by-state fraud data with the committee.
AR
Arkansas 2026 Regular Session
INSURANCE & COMMERCE - SENATE AND HOUSE Feb 13th, 2026
Transcript Highlights:
- Romance scams, catfishing, tech support scams.
- So I deal with scams a lot.
- "We would love to see a White House Office of Fraud and Scam Prevention.
- We've not been successful in getting a Office of Scam and Fraud Prevention built.
- scam.
Summary:
A joint House-Senate Insurance and Commerce meeting focused on the growing threat of financial fraud in Arkansas, with members and witnesses describing scams targeting seniors, small businesses, and working families. The committee first approved the November 3, 2025 minutes, then heard from the Arkansas Bankers Association, the American Bankers Association, banks, the Attorney General’s Consumer Protection Division, the Arkansas Mortgage Bankers Association, the State Bank and Securities Department, the Insurance Department, and AARP. Witnesses described common schemes including spoofed bank calls and texts, government imposter scams, romance and investment scams, business email compromise, fake job postings, gift card scams, check fraud, wire fraud, reverse mortgage scams, identity theft, and insurance fraud. Several witnesses emphasized that cryptocurrency kiosks and crypto transfers make recovery difficult or impossible, and that artificial intelligence is making scams more convincing and scalable.
Witnesses repeatedly stressed education, verification, and coordination among banks, law enforcement, regulators, and consumers. Bank and mortgage representatives urged consumers to slow down, independently verify wire instructions, avoid clicking unexpected links, use tap-to-pay rather than chip or swipe when possible, and never share account credentials or one-time codes. The Attorney General’s office said it investigates consumer complaints, mediates disputes, works with social media platforms to remove scam ads, and recently created a Financial Fraud Task Force with bankers and other stakeholders. The State Bank and Securities Commissioner highlighted the Safe AR Act, the state’s crypto kiosk framework, and fraud education efforts such as “fraud bingo,” while the Insurance Department described its law-enforcement role and a range of insurance-related fraud schemes it prosecutes. AARP said fraud is widespread and underreported, especially among older adults.
Members asked about reporting scams, how losses are handled, whether tap is safer than chip, how crypto fraud works, whether Arkansas has model legislation to address telecom and social media impersonation, and how local law enforcement and state agencies coordinate investigations. Witnesses said banks generally absorb much of the financial loss under federal rules, while consumers bear the inconvenience and account changes. Several witnesses said Arkansas should consider additional legislation to hold telecom companies and social media platforms accountable for spoofed caller IDs and impersonation ads, and one witness said a federal Scam Act is moving in Congress. No additional votes or formal actions were taken beyond approval of the minutes, but witnesses agreed to share consumer education materials and model legislation with committee staff.
AR
Arkansas 2026 Regular Session
INSURANCE & COMMERCE - SENATE AND HOUSE Feb 13th, 2026
Transcript Highlights:
- Romance scams, catfishing, tech support scams.
- Prevention.
- We've not been successful in getting an Office of Scam and Fraud Prevention built.
- We've not been successful in getting an Office of Scam and Fraud Prevention built.
- scam.
HI
Hawaii 2025 Regular Session
CPC Info Briefing - Wed Dec 3, 2025 @ 10:00 AM HST
Hawaii House Floor Meeting
Transcript Highlights:
- , can avoid the scam, and if they've already been scammed or know someone who's been scammed, can know
- </c> what to do after they've been scammed. what to do after they've been scammed.
- So again, um lots of different ones, investment scams, uh internet scams.
- </c> prevention and prevent people from prevention and prevent people from spending<01:11:53.280><c>
- For each scam that we I go over, scams.
Summary:
The committee held an informational briefing on fraud in the community, with presenters from ARP, CoinFlip, HPD, the Hawaii Bankers Association, DCCA’s Office of Consumer Protection, and the Department of Law Enforcement. The chair described widespread scams targeting kupuna and other residents, including impersonation of grandchildren, lottery/inheritance schemes, romance scams, online shopping fraud, investment scams, and tech-support scams. Members emphasized the emotional manipulation used by scammers, the difficulty of getting victims to report losses, and the need to educate the public on warning signs and available resources.
ARP said scams are an epidemic and highlighted national data showing major losses among older adults, including $4.8 billion lost by people age 60 and over in 2024. ARP focused especially on cryptocurrency kiosks as a growing scam channel in Hawaii, citing 64 complaints totaling $922,000 in 2024 and noting that complaints nearly doubled from the prior year. ARP urged stronger safeguards such as limits on transactions, refunds, live customer support, and a law-enforcement contact for operators, and said its Fraud Watch Network can help victims freeze credit, identify next steps, and track current scams. The chair said he intends to introduce legislation to lower and ultimately eliminate the amount of Bitcoin that can be purchased through ATMs.
CoinFlip said it supports consumer-protection regulation and described its compliance practices, including scam warning screens, anti-money-laundering controls, blockchain analytics, wallet pinning, transaction monitoring, and cooperation with law enforcement. The company said it is registered as a money services business, files suspicious activity and currency transaction reports, and holds money transmitter licenses in many jurisdictions. It also pointed to Illinois-style refund protections for new users and said it refunds fees to scam victims, though not the underlying funds. In response to committee questions, members and the company discussed whether crypto kiosks are necessary, how scams can be traced, and whether banks and kiosks can better intervene when suspicious activity is detected.
WA
Washington 2025-2026 Regular Session
House Consumer Protection & Business Feb 20th, 2026
Transcript Highlights:
- scams.
- scams.
- older consumers from scams using bank transfers or crypto were, again, investment scams and scams impersonating
- scams.
- We don't really know how effective consumer education is at preventing scams among older adults or the
Summary:
The Consumer Protection and Business Committee held a work session on emerging consumer protection issues, focusing on elder fraud, charity fraud, and the impact of artificial intelligence on scams. Assistant Attorneys General from the Consumer Protection Division described the division’s broader enforcement work, including actions on rent stabilization, government imposter scams, service member refunds, senior living facilities, data breaches, and cases involving TikTok and Meta. They said elder fraud is often the same fraud seen in other age groups, but older adults tend to lose more money when victimized, especially in imposter scams and investment scams.
The attorneys reviewed FTC data showing rising fraud losses nationwide and in Washington, with social media, bank transfers, cryptocurrency, and gift cards highlighted as especially important channels for losses. Members asked about underreporting, recovery of funds, and what consumers should do when they suspect a scam. The presenters said complaints can be reported to the Attorney General’s Consumer Resource Center and DFI, and that the most effective policy responses would likely target payment methods, especially crypto kiosks and other fast, irreversible transfer systems. They also said the AGO uses enforcement, consumer education, and scam alerts, but that many scams are difficult to pursue because perpetrators are overseas or untraceable.
On charity fraud, the Charitable Asset Protection Team described several deceptive practices, including false charities, imposter charities, fundraising-first charities, causewashing, and point-of-sale solicitations. They said charity scams are underreported because donors often do not realize they were misled, and they pointed to concerns about crowdfunding platforms and commercial fundraising processors, including the collapse of Flip Cause and unpaid donations to Washington charities. The presenters recommended modernizing the Charitable Solicitation Act, increasing transparency and disclosure for point-of-sale fundraising, and strengthening public education through the AGO and Secretary of State programs such as Assured Giving and Assured Impact.
The presentation closed with a discussion of AI, which the attorneys said is making scams harder to detect through deepfakes, voice cloning, AI-generated messages, and automated scam operations. They said AI can also be used to create fake charities and online ecosystems that appear legitimate, and noted that business and charity registration systems can often be completed without human interaction. No votes were taken; the committee adjourned after questions and discussion.