Relates to requiring covered entities to publicly report on franchise fees, consumer complaints and denials of requests for service; defines covered entities; provides that the department of public service shall investigate allegations against covered entities upon the written request of 25 customers, the chief executive officer of the municipality or the county legislature of the county served.
Summary
Bill S02356 aims to amend the public service law in New York by requiring certain telephone corporations, defined as 'covered entities', to publicly report on franchise fees, consumer complaints, and denials of service requests. This legislation specifically targets telephone corporations with over 10,000 customers that provide line-powered voice services. The reports must be published on the entities' websites within 90 days of the law's enactment and updated quarterly, ensuring transparency regarding their operations and consumer interactions.
Impact
The bill will enhance transparency and accountability for covered entities in New York by mandating them to disclose financial and service-related information. This could lead to improved consumer trust and potentially influence the regulatory landscape for telecommunications in the state. Additionally, the provision for investigations into compliance upon request from a certain number of customers or local officials empowers consumers and municipalities to hold these corporations accountable for their service commitments.
Sentiment
The sentiment around Bill S02356 appears to be generally positive, as it addresses consumer concerns regarding transparency and accountability in the telecommunications sector. However, there may be some apprehension from the covered entities regarding the administrative burden of compliance and the potential implications of public scrutiny.
Contention
Notable points of contention may arise from the covered entities regarding the feasibility of the reporting requirements and the potential for increased regulatory oversight. Some stakeholders may argue that the bill imposes excessive burdens on businesses, while consumer advocacy groups are likely to support the increased transparency and consumer protection measures.
Same As
Relates to requiring covered entities to publicly report on franchise fees, consumer complaints and denials of requests for service; defines covered entities; provides that the department of public service shall investigate allegations against covered entities upon the written request of 25 customers, the chief executive officer of the municipality or the county legislature of the county served.
Relates to requiring covered entities to publicly report on franchise fees, consumer complaints and denials of requests for service; defines covered entities; provides that the department of public service shall investigate allegations against covered entities upon the written request of 25 customers, the chief executive officer of the municipality or the county legislature of the county served.
Providing for duties of covered entities to protect the best interests of children that use online services, products or features and for data protection impact assessments; prohibiting certain actions by covered entities; and imposing penalties.
Addresses non-covered dental services by requiring all policies providing coverage of and all contracts for dental services issued to include a disclosure stating that a participating provider may charge their normal fee for services that are not covered; requires a cost estimate to be provided.
Addresses non-covered dental services by requiring all policies providing coverage of and all contracts for dental services issued to include a disclosure stating that a participating provider may charge their normal fee for services that are not covered; requires a cost estimate to be provided.