Relates to requiring covered entities to publicly report on franchise fees, consumer complaints and denials of requests for service; defines covered entities; provides that the department of public service shall investigate allegations against covered entities upon the written request of 25 customers, the chief executive officer of the municipality or the county legislature of the county served.
Summary
Bill A04121 aims to amend the public service law in New York by requiring certain telephone corporations, defined as 'covered entities', to publicly report on franchise fees, consumer complaints, and denials of service requests. These entities must disclose this information on their websites within ninety days of the bill's enactment and update it quarterly. The bill specifically targets telephone corporations with over ten thousand customers that provide line-powered voice service using copper-based facilities.
Impact
The passage of this bill would enhance transparency in the telecommunications sector by mandating public reporting of franchise fees and consumer complaints. It establishes a framework for accountability, allowing municipalities and consumers to better understand the performance of covered entities. Additionally, it empowers local stakeholders to initiate investigations into compliance with franchise terms and applicable laws, potentially leading to improved service standards and consumer protection.
Sentiment
The sentiment surrounding Bill A04121 appears to be generally supportive among consumer advocacy groups who see it as a step towards greater accountability and transparency in the telecommunications industry. However, there may be concerns from the covered entities regarding the administrative burden of compliance and the potential implications of public scrutiny.
Contention
Notable points of contention may arise from the covered entities, particularly regarding the feasibility of the reporting requirements and the potential for increased regulatory oversight. Some stakeholders may argue that the bill imposes excessive burdens on businesses, while consumer advocates may contend that the measures are necessary for protecting consumer rights and ensuring fair service delivery.
Same As
Relates to requiring covered entities to publicly report on franchise fees, consumer complaints and denials of requests for service; defines covered entities; provides that the department of public service shall investigate allegations against covered entities upon the written request of 25 customers, the chief executive officer of the municipality or the county legislature of the county served.
Relates to requiring covered entities to publicly report on franchise fees, consumer complaints and denials of requests for service; defines covered entities; provides that the department of public service shall investigate allegations against covered entities upon the written request of 25 customers, the chief executive officer of the municipality or the county legislature of the county served.
Providing for duties of covered entities to protect the best interests of children that use online services, products or features and for data protection impact assessments; prohibiting certain actions by covered entities; and imposing penalties.
Addresses non-covered dental services by requiring all policies providing coverage of and all contracts for dental services issued to include a disclosure stating that a participating provider may charge their normal fee for services that are not covered; requires a cost estimate to be provided.
Addresses non-covered dental services by requiring all policies providing coverage of and all contracts for dental services issued to include a disclosure stating that a participating provider may charge their normal fee for services that are not covered; requires a cost estimate to be provided.