House concurrent resolution recognizing the vital role of Vermont 211 on its 20th anniversary and recognizing February 11, 2025 as National 211 Day in Vermont
H.C.R.25 is a House concurrent resolution that recognizes Vermont 211 on its 20th anniversary and designates February 11, 2025 as National 211 Day in Vermont. The resolution describes Vermont 211, operated by United Ways of Vermont, as a 24/7 statewide health and human services information and referral line that connects Vermonters to more than 1,000 community-based agencies, 2,900 programs, and 10,800 services through phone, text, email, and web access.
The resolution highlights Vermont 211’s role in helping residents find assistance for basic needs such as housing, food, and utilities, and notes its support for the Department for Children and Families, emergency management during disasters, and the broader 911 system by handling nonemergency calls. It also emphasizes the volume of contacts and referrals handled in 2024 and frames the service as an essential community resource during its 20 years of operation.
This resolution does not change state law or create new statutory obligations. Its effect is ceremonial and commemorative: it formally recognizes Vermont 211’s service, acknowledges National 211 Day in Vermont, and directs the Secretary of State to send a copy of the resolution to Vermont 211. The practical impact is to elevate public awareness of the helpline and its role in connecting residents to social services, emergency-related support, and basic-needs resources.
The sentiment around the resolution is strongly positive and appreciative. The bill text portrays Vermont 211 as a vital, trusted, and effective service that supports vulnerable residents, emergency response efforts, and state agencies. Because the measure is a recognition resolution rather than a policy change, there is no recorded opposition or controversy in the available materials, and the overall tone is celebratory and supportive.
There are no notable points of contention in the available record. The resolution is nonbinding and honorary, so it does not appear to raise fiscal, legal, or administrative disputes. The only substantive themes are the importance of Vermont 211’s role in addressing housing, food, utility, and emergency-related needs, and its relationship to 911, the Department for Children and Families, and emergency management partners.