Relating to the disclosure of customer information by government-operated utilities.
Impact
The expected impact of HB 2664 includes modifications to existing regulations regarding consumer privacy in the utility sector. While the bill aims to facilitate communication and service provision by allowing certain disclosures, concerns have been raised regarding the potential risks to consumer privacy and the extent of information sharing that might occur.
Summary
House Bill 2664 relates to the disclosure of customer information by government-operated utilities. The bill amends provisions within the Utilities Code to specify the conditions under which personal information from a customer's account record can be disclosed. It outlines exceptions for disclosure to state officials, utility staff, consumer reporting agencies, and approved contractors, ensuring that customer privacy is managed while allowing necessary data sharing for operational purposes.
Contention
Key points of contention involve the balance between efficient utility management and the protection of consumer data. Supporters argue that the bill is essential for operational efficiency and service transitions among utilities, while critics highlight the risks of over-sharing personal information and the need for robust privacy safeguards.
Relating to the applicability of the public information law, including the disclosure of information in the possession, custody, or control of certain governmental bodies.
Restricts the disclosure of personal information by businesses; provides that a business that retains a customer's personal information shall make available to the customer free of charge access to, or copies of, all of the customer's personal information retained by the business.