Video & Transcript Research : 'customer information'

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TX
Transcript Highlights:
  • doubled their treatment capacity, giving them enough capacity to provide water for their growing customer
  • I don't know the answer for that, but I can get you that information.
  • These two sections require the municipalities to be both audited and also report that information to
  • As it's written, we would just like to give you a little information on how we got to where we are today
  • So, bring back some information. Thank you, sir. Okay, all right, yeah, we gotta go.
HI

Hawaii 2026 Regular Session

CPC Public Hearing - Tue Feb 10, 2026 @ 2:00 PM HST

Consumer Protection & Commerce

Transcript Highlights:
  • information to enhance consumer<00:20:34.080> protection.
  • <00:22:49.440> and<00:22:49.760> we're if it's our customer and we're if it's our customer
  • <00:49:48.480> Um<00:49:49.040> because information indefinitely.
  • Um because information indefinitely.
  • Other than information already provided in the report. Also, I'm going to add some teeth to this.
Summary: The committee on Consumer Protection and Commerce met on February 10, 2026, and heard testimony on several bills. HB 1849 relating to licensing drew comments from DCCA’s Professional and Vocational Licensing Division and the Hawaii Real Estate Commission, both of which stood on written testimony. The Hawaii Coalition for Immigrant Rights testified in strong support, emphasizing that some immigrants, including DACA recipients, are already contributing in Hawaii and that the state should help create pathways for them to remain and advance professionally. No vote or final action was taken on HB 1849 during the portion shown. The committee then heard HB 2000, the wheelchair right-to-repair bill. Encart opposed the measure, arguing that repair delays are largely driven by insurance prior authorization and that wheelchair repairs involve FDA-regulated medical devices where improper repairs could create health risks. Peter Fritz testified in support, saying the bill was modeled on similar laws in other states and that he had personal experience through his sister’s use of a wheelchair. Members questioned whether repairs done outside insurer networks might not be reimbursed, and Fritz said that was a concern but that the need for timely repair outweighed it. The committee also discussed HB 1753 on social media, where DCCA’s Office of Consumer Protection supported the bill but suggested an amendment to the definition of personal information. On HB 1511 relating to consumer protection, DCCA’s Insurance Division supported the bill, while the Alliance for Automotive Innovation and the Hawaii Automobile Dealers Association offered comments seeking to preserve legitimate manufacturer and dealer communications about vehicles, warranties, recalls, and related services. The committee also took up HB 276 HD1 and HB 1513 on condominiums. The Hawaii Real Estate Commission offered comments on HB 276 HD1. For HB 1513, the Hawaii Green Infrastructure Authority supported the bill, but DCCA’s Insurance Division opposed it, warning that diverting HHRF funds could weaken reinsurance arrangements and raise premiums for consumers who rely on the fund. Members questioned whether the proposed condo loan program would need HHRF money and whether the amounts in the bill were necessary, and the division said it opposed using HHRF for that purpose. The committee also heard HB 2188 on housing, where OCP supported the measure and the Hawaii Association of Realtors raised concerns about conflicts with the Fair Credit Reporting Act and the use of tenant screening reports, noting that a working group is already addressing landlord-tenant issues. Members asked OCP to research how other states handle similar laws and whether additional language is needed to avoid federal conflict. Finally, on HB 1876 relating to mental health, the Department of Health’s Adult Mental Health Division supported the bill but said it remains opposed to harmful, non-evidence-based treatment modalities; Pride at Work Hawaii also testified in strong support. No final votes or committee decisions were reported in the excerpt.
TX
Transcript Highlights:
  • . information.
  • They keep our members informed.
  • an information is for a misdemeanor offense.
  • Our customer engaged and provided all of his personal information. his bank account and routing number
  • customer each time the criminal tried to regain his new account information.
KY
Transcript Highlights:
  • Katherine, will you please report the information items?
  • on the information item C. on the information item C.
  • Do you want to continue the information items? >> Hi. >> Hi.
  • And you can continue with our information items." Thank you so much.
  • the residential and commercial customer the residential and commercial customer base.<00:30:26.880
Summary: The committee first handled routine business, including approval of the February meeting minutes and several information items. Those items covered university equipment purchases, school district and transportation-related debt issuances, Northern Kentucky University’s planned construction-manager/general-contractor delivery method for the medical examiner/crime lab relocation project, a lease-space advertisement, postsecondary asset preservation allocations, and lease-law compliance reports. Members then discussed the Northern Kentucky crime lab project in more detail; staff explained that the memorandum of agreement would cover the construction portion while the lease would cover operations, and members were told the project should move forward without procurement problems. The committee approved a Kentucky Community and Technical College System project to modify the fire academy maintenance building after the related dormitory project was set aside because of major cost overruns. KCTCS said the dormitory would be about $3 million over budget, so it would not be bid; instead, the maintenance building would be expanded to add showers and restroom/locker facilities, bringing that project from $2 million to about $3.2 million. The committee also approved a Transportation Cabinet project for the Hardin County I-65 southbound commercial motor vehicle station relocation, with members asking about the estimate, the lack of a direct prior example, and the fact that the loadometer equipment itself would be purchased separately and was not included in the construction estimate. Finance and Administration Cabinet lease items were then considered. The committee approved a Department of Public Advocacy lease in Christian County and a Transportation Cabinet vehicle regulation lease in Kenton County, both negotiated down from initial asking prices and both including utilities. Two lease modifications were reported without action: a Department of Revenue fit-up in Jefferson County and an expanded vehicle regulation lease in Adair County. Members also approved a package of Kentucky Infrastructure Authority items, including four loans and six Cleaner Water Program grant reallocations, covering sewer and water projects such as MSD’s Patty’s Run flood pumping station, Paducah-McCracken County’s wastewater treatment plant, Mount Washington’s lift station replacement, and Eminence’s wastewater plant expansion. Finally, the committee heard a batch of Kentucky Product Development Initiative economic development grants and approved the action items in one vote. The projects included due diligence and infrastructure work for industrial and site-development projects in multiple counties, with local match requirements and KEDFA approvals described for each. The committee also received three line-item water grants from House Bill 1 that required no action, and the meeting ended after the grant presentations and approvals.
KY
Transcript Highlights:
  • the correspondence from the information the correspondence from the information items The University
  • Celicom to support um our customers. Celicom to support um our customers.
  • <00:43:57.040> have in documentation to our customers have in documentation to our customers
  • We've requested that information. work. We've requested that information.
  • Thank you. repairs in the information center uh in repairs in the information center uh in Frankfurt,
Summary: The meeting began with routine business, including welcoming new committee member Senator Reginald Thomas, approving the minutes, and receiving a correspondence report on several information items. Those items included University of Kentucky research equipment funding, UK capital project funding using federal/private funds, debt issues from McGoffin County and Owen County school districts, lease modifications by the Division of Real Properties, asset preservation project revisions at Eastern Kentucky University and Northern Kentucky University, and Kentucky Communications Network Authority (KCNA) information on Kentucky Wired critical infrastructure. The main discussion focused on a dispute over the Kentucky Wired communication shelters, or “huts,” and related payments under KCNA’s agreement with Asellicom/Excel. Brad Kilby of Asellicom testified that KCNA had not paid for the huts, that Asellicom had not received the alleged $8 million or any later payment, and that Asellicom remained the legal owner. Committee members pressed him on whether payment had been received, whether anyone else might have received it, and whether the lawsuit or dispute resolution process clarified the issue. Kilby said no payment had been received and that the matter was part of ongoing litigation. KCNA Executive Director Doug Hendricks and General Counsel Adam Atkins then testified. They said a certified check for $8.5 million was mailed in July, based on the Finance and Administration Cabinet secretary’s determination that $8.5 million was due under the model procurement code, even though KCNA had initially requested about $12 million to cover a worst-case estimate. They said the contract allowed payment in full or in tranches, that the huts were completed and operational, and that KCNA had not received documentation supporting Asellicom’s higher $10.1 million claim. Members expressed frustration over the missing check and the broader implications for Kentucky Wired, and one member requested that the committee obtain all agency requests related to KCNA/Kentucky Wired since inception; the co-chairs said they would look into making that information available. No formal vote was taken on the dispute during the portion provided.
AL

Alabama 2025 Regular Session

Alabama House Constitution, Campaigns and Elections Committee Apr 9th, 2025

Constitution, Campaigns and Elections

Transcript Highlights:
  • So now... ...they give us that information so we can send out a card to them.
  • So when... information. So you're right.
  • How crucial is that credit bureau information? Do we have to use that?
  • you're testing ways to get information... you're testing ways to get information, and that's going to
  • We are hoping that hopefully that information will be more accessible.
Bills: HB479, HB480
FL

Florida 2025 Regular Session

House in Session Apr 25th, 2025

Florida House Floor Meeting

Transcript Highlights:
  • And so I will be taxed informally... ...not $5 million because that is the nexus; that's the income I
  • There is no requirement landlord provides that information to a tenant, is that correct?
  • The jury has all the information to make that decision.
  • That is not addressed in my bills, so I don't have that information. Rep. Eskamani.
  • Where did we get that information from? I am curious.
Bills: HB 118, HB 388, HB 114, HB 205, HB 2789, HB 2791, HB 499, HB 2960, HB 3163, HB 3135, HB 2427, HB 1618, HB 1672, HB 1722, HB 1338, HB 787, HB 2618, HB 879, HB 1126, HB 4134, HB 3513, HB 718, HB 1536, HB 1445, HB 1640, HB 1893, HB 1734, HB 3229, HB 3306, HB 1276, HB 3272, HB 3276, HB 3516, HB 4145, HB 1585, HB 4810, HB 2989, HB 2558, HB 3014, HB 2742, HB 1695, HB 29, HB 125, HB 145, HB 171, HB 255, HB 50, HB 363, HB 116, HB 491, HB 1495, HB 368, HB 1285, HB 1905, HB 2002, HB 917, HB 2723, HB 2067, HB 1238, HB 745, HB 1188, HB 1606, HB 2003, HB 2147, HB 2355, HB 2546, HB 2495, HB 2818, HB 2249, HB 3228, HB 3240, HB 1507, HB 658, HB 1748, HB 1851, HB 1922, HB 2798, HB 107, HB 1587, HB 3684, HB 118, HB 388, HB 114, HB 205, HB 2789, HB 2791, HB 499, HB 2960, HB 3163, HB 3135, HB 2427, HB 1618, HB 1672, HB 1722, HB 1338, HB 787, HB 2618, HB 879, HB 1126, HB 4134, HB 3513, HB 718, HB 1536, HB 1445, HB 1640, HB 1893, HB 1734, HB 3229, HB 3306, HB 1276, HB 3272, HB 3276, HB 3516, HB 4145, HB 1585, HB 4810, HB 2989, HB 2558, HB 3014, HB 2742, HB 1695, HB 609, HB 630, HB 420, HB 767, HB 1708, HB 1404, HB 2457, HB 140, HB 227, HB 913, HB 2198, HB 2763, HB 1261, HB 1135, HB 1318, HB 2358, HB 2765, HB 2735, HB 3307, HB 1242, HB 2842, HB 333, HB 201, HB 694, HB 2415, HB 155, HB 272, HB 405, HB 519, HB 1136, HB 1275, HB 1437, HB 1532, HB 1675, HB 1868, HB 1888, HB 1990, HB 2286, HB 2523, HB 3129, HB 3251, HB 3354, HB 3479, HB 3803, HB 3804, HB 3805, HB 3806, HB 3887, HB 4163, HB 4238, HB 1240, HB 1842, HB 2029, HB 2622, HB 3255, HB 654, HB 4643, HB 4945, HB 3611, HB 3724, HB 3623, HB 3810, HB 4127, HCR 78, HCR 12, SB 767
TX

Texas 89th Regular

89th Legislative Session Apr 25th, 2025

Texas House Floor Meeting

Transcript Highlights:
  • Repentance is when a person publishes a reminder of their 108 For more information, visit www.fema.gov
  • HB 1495 by Morales of Maverick relating to the prohibited release of personal information collected Mr
  • on how customers can request vegetation management near transmission and distribution lines.
  • And I think I want to get to the core of why it's important to collect this information, because you've
  • you know what I was a child in the 90s but I have some favorites where we going with this could you inform
TX

Texas 89th Regular

Business and Commerce May 13th, 2025

Business & Commerce

Transcript Highlights:
  • We're an electric utility serving 275,000 customers across Texas.
  • or withholding information based on a previous determination.
  • This doesn't expand what information must be released. least.
  • She remained in charge of public information requests and just ignored it.
  • It requires certain information be posted when the governmental body is going to discuss or adopt the
TX

Texas 89th 2nd C.S.

Business and Commerce May 13th, 2025

Business & Commerce

Transcript Highlights:
  • For Texas New Mexico Power, we're an electric utility serving 275,000 customers across Texas.
  • requester within 10 days if it has no responsive information or is withholding information based on
  • And require requested information to be released unless there's a compelling reason to withhold it.
  • This doesn't expand what information must be released.
  • She remained in charge of public information requests and just ignored every request.
TX
Transcript Highlights:
  • We're an electric utility serving 275,000 customers across Texas.
  • or is withholding information based on a previous determination.
  • This doesn't expand what information must be released.
  • She remained in charge of public information requests and just ignored every request.
  • It will help encourage more civic participation at the local level and be much more informative.
Summary: The committee first took up pending business and favorably reported several House bills without opposition, including HB 11, HB 132, HB 1041, HB 1606, HB 2286, and HB 5061. Each was moved out of committee with a recommendation that it do pass and be printed, and several were also recommended for the local and uncontested calendar. The committee then heard HB 3306, which would extend existing construction-contract indemnity exceptions to electric infrastructure construction, maintenance, and vegetation management work for electric utilities and transmission and distribution utilities. The sponsor said the bill would reduce litigation and insurance costs for ratepayers, while construction industry witnesses argued it would shift liability onto subcontractors and create broad-form indemnity in a way Texas law has generally prohibited since 2011. HB 3306 was left pending. The committee also heard HB 4739, a Comptroller-requested cleanup bill to repeal an outdated Finance Code provision requiring remittance of a portion of certain delinquency charges to the state, and HB 3803, HB 3804, and HB 3806, all Department of Banking-requested cleanup bills dealing with confidentiality and supervision rules for perpetual care funds, state banks, and trust companies. Those bills were briefly explained and left pending without testimony. HB 4219, aimed at improving Public Information Act compliance by requiring timely notice when records do not exist or are being withheld, allowing complaints to the Attorney General, and imposing training and fee consequences for noncompliance, drew support from a journalist and a policy analyst and was also left pending. The committee then heard HB 4238 on coerced debt and identity theft. The sponsor explained that the committee substitute narrows the bill to court-ordered findings of identity theft/coerced debt, gives collectors seven business days to stop collection activity, and removes a section to avoid litigation over court orders. A law professor and a family violence advocate testified in strong support, describing coerced debt as a barrier for domestic violence and elder abuse survivors trying to rebuild credit and access housing, jobs, and utilities. The bill was left pending. HB 1522, which would require local governments to post meeting notices three business days in advance and make budget materials more accessible online and in physical form, also drew support, though a school business officials representative raised concerns about the timing language, proposed-budget wording, and taxpayer impact statements for school districts; the bill was left pending after discussion. Later, the committee heard additional pending bills, including a PUC background-check bill that would expand the commission’s authority to check current employees and contractors and obtain FBI criminal history information, HB 3805 updating money services business regulation, HB 431 extending HOA solar-panel protections to solar tiles, and HB 3228 and HB 3229 on wind and solar recycling financial assurance and recycler solvency. HB 3228 received support from a Sierra Club witness who said recycling and disposal plans are needed for end-of-life renewable energy equipment, and HB 3229 was described as requiring recyclers to show financial resources at 125 percent through a letter of credit or bond. These bills were heard and left pending.
TX

Texas 89th Regular

Business and Commerce May 13th, 2025

Business & Commerce

Transcript Highlights:
  • We're an electric utility serving 275,000 customers across Texas.
  • or is withholding information based on a previous determination.
  • This doesn't expand what information must be released.
  • She remained in charge of public information requests and just ignored every request.
  • It will help encourage more civic participation at the local level and be much more informative.
Summary: The Senate Committee on Business and Commerce met with a quorum and first took up pending business, reporting several House bills favorably to the full Senate, including HB 11, HB 132, HB 1041, HB 1606, HB 2286, and HB 5061, with some also recommended for the local and uncontested or contested calendars. The committee then heard and left pending HB 3306, which would extend construction-contract indemnity exceptions to electric infrastructure work, including construction, maintenance, and vegetation management for utilities. Supporters said it would align utility infrastructure work with public works and reduce litigation and ratepayer costs, while opponents argued it would shift liability onto subcontractors and create broad-form indemnity concerns. Members also heard HB 4739, a Comptroller-requested cleanup bill repealing an outdated Finance Code provision tied to delinquency charges on retail charge accounts, and left it pending without testimony. The committee then considered several Department of Banking cleanup bills, including HB 3803, HB 3804, and HB 3806, all left pending after brief explanations and no public opposition. HB 4219, dealing with public information requests, drew support from a journalist and a policy analyst who said it would improve transparency by requiring timely responses, notice when records do not exist, and training or fee consequences for noncompliance; it was left pending. The committee also heard HB 4238, a committee substitute addressing coerced debt and identity theft, which would bar collection of certain debts from victims who obtain a qualifying court order. A law professor and a family violence advocate supported the bill as narrow, protective relief for domestic violence and elder abuse survivors, and it was left pending. Other bills heard and left pending included HB 1522 on local government budget meeting posting and taxpayer impact disclosures, HB 4344 authorizing background checks for PUC employees and contractors, HB 3805 updating money services business regulation, HB 431 extending solar-panel HOA protections to solar tiles, HB 3228 and HB 3229 on wind and solar recycling financial assurance, and HB 1922 clarifying the accrual date for construction defect claims under right-to-repair law. The committee recessed subject to the call of the chair.
TX
Transcript Highlights:
  • Yes, SB2587 relates to access to and use of certain criminal history record information.
  • It relates to access to and use of certain criminal history record information.
  • like social security numbers. banking information, etc.
  • Presently, you just mentioned, and I appreciate the information because I didn't have it, that there
  • In fact, they all came back and said either we don't have information to comply with your request or
OK

Oklahoma 2026 Regular Session

Public Safety Apr 7th, 2026 at 09:00 am

Public Safety

Transcript Highlights:
  • Can we at least agree on that there is information in here related to Tulsa, Oklahoma City?
  • The problem was that the board wasn't being informed on things.
  • And so this is just a simple bill to require that they get at least that information.
  • Will there be any information as to how the good we're in the posture of debate?
  • I beyond what I've told you already, I don't have any further information.
OK

Oklahoma 2026 Regular Session

Public Safety Apr 7th, 2026

Public Safety

Transcript Highlights:
  • There is information in here related to Tulsa and Oklahoma City.
  • Information we can.
  • He does have in here some sample information on one company.
  • Beyond what I've told you already, I don't have any further information.
  • Beyond what I've told you already, I don't have any further information.
Summary: The Public Safety Committee met and first held House Bill 3045. It then heard and passed several bills, beginning with HB 1250, which creates a public safety technology revolving fund for Attorney General grants to support the Blue Jay pilot program, a voluntary traffic-stop safety app. Members questioned whether the fund would actually be financed this year and how municipalities would be selected; the author said no funding source was yet identified and the bill was only creating the fund. HB 1250 passed 8-0. The committee also passed HB 2710, creating the Oklahoma Emergency Communications Act and a 15-member board to develop a strategic plan for improving emergency radio communications among state, local, and tribal agencies. The author explained the bill was meant to address communication gaps and interoperability problems, with no fiscal impact. HB 3831, dealing with Oklahoma Task Force One, drew extensive discussion over its funding structure and blank appropriations language. The bill would place the urban search and rescue team in state law and seek a reliable funding source; members discussed the team’s statewide disaster response role, its Tulsa and Oklahoma City bases, and a carve-out excluding wildland firefighting. It passed 8-0. Other measures approved included HB 4408, which sets a protocol for calculating and directing savings from State Questions 780 and 781 into the proper drug diversion account; HB 1002, requiring law enforcement to inform stalking victims about certified domestic violence program advocates; HB 3008, extending the sunset date for the Board of Tests for Alcohol and Drug Influence to 2031; HB 3086, requiring the Department of Corrections director to keep the Board of Corrections informed about budgets and inmate deaths; HB 3595, creating a DPS revolving fund for counties and municipalities to buy vehicle-barrier equipment to prevent crowd-vehicle attacks; HB 3678, expanding electronic-harassment protections for public officials to include municipal officials and school board members; HB 4107, establishing penalties for unauthorized activation or misuse of emergency warning sirens; and HB 3695, revising the definition of great bodily injury in a DUI-related context. HB 3595 passed 6-1 and HB 4107 passed 6-2; the other bills passed unanimously or near-unanimously after brief questioning and debate.
TX

Texas 89th Regular

Local Government (Part II) Mar 31st, 2025

Local Government

Transcript Highlights:
  • If we could share that information, there are various exceptions. No, that's right.
  • I mean, I find that many are not informed.
  • But I can assure you that every city manager is required to provide that information if requested; we
Summary: The meeting of the Senate Committee on Local Government was marked by significant discussions on multiple bills aimed at enhancing governance and protecting taxpayer interests. Among the notable legislations was SB1951, where Senator Paxton emphasized reforms to reduce erroneous penalty notices imposed by appraisal districts, eliminating the financial incentive for such penalties. The session concluded with public testimonies that highlighted the importance of transparency and accountability in taxpayer dealings. Additionally, Senator Middleton presented SB1504 and SB2237, focusing on the operational frameworks of local authorities and executive severance payments, respectively, both of which sparked considerable debate among committee members.