Video & Transcript : 'claims managers' :

Page 39 of 500
NH
Transcript Highlights:
  • Their case management department is able to see all of the claims of their own employees. >> And so that's
  • They should have a segregated department, not just like the case managers who see all parent claims from
  • Their case management department is able to see all of the claims of their own employees. >> And so that's
  • Their case management department is able to see all of the claims of their own employees. >> And so that's
  • They should have a segregated department, not just like the case managers who see all parent claims from
Summary: The committee first took up an insurance-related chronic pain bill and an amendment modeled on language from Massachusetts and Maine. The sponsor explained the amendment was developed after stakeholder meetings because the original bill would have created an unaffordable insurance mandate in New Hampshire. The amendment was intended to improve access to non-opioid therapies by limiting prior authorization and step-therapy barriers so they are not more restrictive than for other treatments, including opioid therapies. After questions, the committee took a straw vote and advanced the amendment. The next item was a department-sponsored bill involving the state’s all-payer claims database. Insurance Department officials explained that the bill would encourage self-funded employer plans to opt in voluntarily by giving them aggregated, deidentified claims information in return. They said self-funded plans cannot be required to report data because of federal law, but the bill would provide an incentive while protecting employee privacy. Members asked detailed questions about who would see the data, whether individual employees could be identified, and how privacy would be enforced; the department said access would be aggregated and deidentified, and employer privacy issues would be governed by ERISA and the U.S. Department of Labor. The committee also discussed a glucose-monitoring bill. Members debated whether the bill was aimed at type 1 diabetes coverage or broader access to continuous glucose monitors, and whether it would amount to an unnecessary insurance mandate that could raise premiums. Department testimony estimated the equipment cost and said the annual impact per member would be modest, but also noted that non-insulin therapies have not consistently shown clinically significant A1C reductions. The chair and some members emphasized that the bill should be considered on its own terms as a CGM coverage issue, not as a general diabetes mandate. The committee discussed the bill’s cost implications and asked the department for any prior cost analysis.
WA

Washington 2025-2026 Regular Session

House Appropriations Feb 6th, 2026 at 10:30 am

Appropriations

Transcript Highlights:
  • That would be a program manager and an admin assistant.
  • The average impact of union plans is 4.7% per claim.
  • I'm manager of the Ferry Conservation District, and I oppose this bill.
  • I'm the Washington Policy Manager at Renewable Northwest.
  • , and potential reopening of claims from these follow-up evaluations.
MN

Minnesota 2025-2026 Regular Session

Health Committee Meeting - 2025-05-07

Health Finance and Policy

Transcript Highlights:
  • to process all pharmacy claims for medical assistance enrollees served under managed care. assistance
  • enrollees served under managed care.
  • I was also a regional manager managing 3,500 SEIU Local 26 employees and a mom.
  • But in $22 billion in claims, they lost money.
  • These are just high claims. That's all.
Bills: HF2435
AL

Alabama 2025 Regular Session

Alabama Senate Banking and Insurance Committee Apr 16th, 2025

Banking and Insurance

Transcript Highlights:
  • Maybe one out of 250... ...250 complaints out of 2.5 million claims.
  • Will their claims be denied because of repeated visits to the emergency room?
  • be resolved in a timely manner. denied claims be resolved in a timely fashion.
  • Otherwise, the burden of challenging denied claims falls entirely on patients who are often at their
  • There's no one other... pay the claims.
WA

Washington 2025-2026 Regular Session

Senate Labor & Commerce Jan 19th, 2026 at 10:30 am

Labor & Commerce

Transcript Highlights:
  • Workers with open claims are required to have ongoing treatment from a provider in the network.
  • We already manage most... ...second only to orthopedic physicians for these conditions.
  • They are only allowed for claims when the medical condition is only mental health.
  • We have seen a doubling in the cost of claims between just 2018 and 2024.
  • They suddenly claimed But on election day, Carr pulled one last trick.
Bills: SB5437 , SB6152 , SB6058 , SB5944 , SB6039 , SB6117
KY

Kentucky 2026 Regular Session

House Legislative Session Day 48 (3-17-26)

Kentucky House Floor Meeting

Transcript Highlights:
  • </c> way the EPA works, if you have a claim way the EPA works, if you have a claim and<00:35:39.599><
  • </c> barriers to pursuing legitimate claims. barriers to pursuing legitimate claims.
  • </c> emergency management services. emergency management services.
  • </c> health or the solid waste management health or the solid waste management district<02:07:01.760>
  • This is a chilling claim.
TX

Texas 89th Regular

Judiciary & Civil Jurisprudence May 7th, 2025

Judiciary & Civil Jurisprudence

Transcript Highlights:
  • And so now you're trying to manage for those behaviors.
  • There's no opt-out provision for a victim of a tort claim.
  • They just go because of claims of, you know, lots of...
  • claims.
  • The liability claim… we were subsequently sued for a million dollars on this claim.
Bills: HB4806
TX
Transcript Highlights:
  • We manage 30 historical sites across the state.
  • I mean, claims per year is about $4 billion a year, and claims that we pay out, yes.
  • A year, the claims costs that we're covering.
  • Our records management analysts trained thousands—upwards of 8,000—records management keepers throughout
  • The agency is requesting an additional nine claims benefit advisors to support VA claims submissions,
Bills: SB 1
Committee: Senate Finance
Summary: The committee heard budget presentations from the Legislative Budget Board and agency officials on several agencies, starting with the Texas Historical Commission. LBB described a large biennial reduction driven mainly by the removal of one-time funding and discussed capital projects, rider changes, and exceptional items including Presidio La Bahia and the National Museum of the Pacific War. Senators asked about heritage trails, courthouse grants, unexpended balance authority, and the status of historical-site funding. Historical Commission leadership emphasized preservation, courthouse restoration, heritage tourism, coordination with the Alamo and other Texas Revolution sites, and requested additional IT, staffing, and vehicle funding. No votes were taken. The committee then reviewed the Pension Review Board and the Employees Retirement System. The Pension Review Board’s budget was largely unchanged aside from IT maintenance and salary adjustments, with an exceptional item for additional IT enhancements. Members discussed the Dallas Police and Fire Pension System’s funding dispute and the need for a workable restoration plan. ERS presented a much larger budget, including funding for the retirement system, the group benefits plan, and the legacy payment intended to reduce unfunded liability. Senators focused heavily on pension investment returns, benchmark comparisons, and rising health-care costs, especially pharmacy spending driven by GLP-1 drugs; ERS said the plan covers about 540,000 lives and that premiums would rise 8% while benefits remain unchanged. ERS also said it had no exceptional items, and committee members requested more detailed benchmark information. The committee also heard from the Texas Emergency Services Retirement System and the Cancer Prevention and Research Institute of Texas. TESSORS reported an unfunded liability, an infinite amortization period, and requested additional state support, staffing, and IT funding, including a statutory change to allow a higher contribution level; the agency warned that without more funding it may have to cut benefits. CEPRIT’s presentation covered its bond-funded cancer research and prevention portfolio, revenue-sharing from funded projects, and a request to increase salary limits for its CEO and chief scientific officer. Senators questioned CEPRIT’s accomplishments and return on investment, while CEPRIT cited screening, prevention, and research outcomes, including tens of thousands of detected cancers and precursors and hundreds of thousands of first-time screenings. The meeting ended after these presentations and questions, with no recorded committee action or vote.
WA

Washington 2025-2026 Regular Session

House Health Care & Wellness Jan 21st, 2026 at 01:30 pm

Health Care & Wellness

Transcript Highlights:
  • What I want to say is, according to the National Physician Database, that includes all malpractice claims
  • The bill matters for working families, small employers being priced out of coverage, people managing
  • Coordinated Care is one of Washington's five Medicaid-managed care plans, and we also offer qualified
  • It does not measure whether patients can get timely appointments, whether claims are paid accurately,
  • I outline all of this because we need the resources to manage our network, and this directly impacts
NH

New Hampshire 2026 Regular Session

House Labor, Industrial and Rehabilitative Services (01/20/2026)

Labor, Industrial and Rehabilitative Services

Transcript Highlights:
  • </c> of a claim? Also an excellent question. of a claim? Also an excellent question.
  • </c> develop claims? develop claims?
  • </c> deductions, whatever the claim may be. deductions, whatever the claim may be.
  • So when a comp when a claim when claim.
  • Um, but we had a benefits management company that managed the risk pool for us.
Summary: The committee began with procedural announcements about report turnaround, amendment submission methods during split operations, a possible January 29 session, the governor’s State of the State on February 5, parking, cafeteria opening, and the plan to finish work by February 10. It then moved into executive session on HB 1123, which would require certain companies to post salary ranges on public job listings. Representative Granger moved ITL, arguing the bill would interfere with negotiations, especially for higher-level jobs, and raise compelled-speech concerns. Supporters, including Representatives Schultz, Sullivan, Cahill, Staub, and others, said salary ranges help applicants avoid wasted time and travel, improve transparency, and are already a common workplace disclosure. The committee voted 10-9 to ITL HB 1123. The committee next took up HB 177, concerning a definition of remote work in labor law. Representative Murphy moved ITL, saying the bill could burden employers, create vague obligations, duplicate existing protections, and potentially require intrusive compliance measures. Representative Sullivan described a proposed amendment that would narrow the bill to a definition of remote work and remove broader requirements, but the committee ultimately voted 11-9 to ITL HB 177. Members also noted that the amendment had not been fully circulated in time and that the issue might merit further review. Finally, the committee opened HB 1352, a workers’ compensation bill focused on repricing and payment practices. The sponsor withdrew an initial ITL motion and moved OTP after amendment review. Members discussed concerns raised at the hearing about delayed payments, third-party administrators, and the need for better accountability. Representative McKenzie’s amendment would define good faith, create a voluntary three-year dispute-resolution pilot, restore fines to prior levels, and add reporting/accountability requirements for carriers that miss the 30-day payment deadline. Several members supported the amendment as a way to help small businesses and providers, while others said repricing needed broader study through the workers’ compensation advisory council. The Department of Labor explained that the amendment would require carriers and related payers to report missed determinations to the department and would increase oversight of payment timeliness.
FL

Florida 2026 Regular Session

Rules Mar 3rd, 2026

Rules

Transcript Highlights:
  • Johns River Water Management District.
  • Okay, we're going to take up tab 9, SB 1366, on claims against the government by Senator Broder. on claims
  • Will no longer be eligible to be included in the scope of seeking some claim, some NICA claim at a provider
  • Are you familiar with any claims where someone said, 'If the majority of the basis of your claim or your
  • It's the vice president of risk management for performance enhancement, the vice president for risk management
Bills: S0036 , S0620 , S0796 , S0934 , S1080 , S1096 , S1366 , S1536 , S1548 , S1580 , S1588 , S1620 , S1756 , S7034 , S7044
Committee: Senate Rules
Summary: The committee first took up SB 354, the “Blue Ribbon Projects” bill, which creates a framework for large planned communities on at least 15,000 contiguous acres with 60% reserved area and a streamlined local review process. Senator McLean presented the bill and a strike-all amendment, and members raised concerns about local control, conservation enforceability, data centers, concurrency, multi-county projects, and whether reserve lands could later be converted. Audubon Florida and 1,000 Friends of Florida opposed the bill, arguing the conservation protections were not permanent enough and that the reserve areas could be changed later; small-county representatives also worried about tax-base impacts. Supporters argued the bill would better manage growth, preserve green space, and provide a more orderly alternative to sprawl. After debate, the committee voted to report the bill favorably. The committee then approved SB 620 on candidate qualifying, which requires candidates for federal, state, county, district, judiciary, school, and school board offices to disclose any non-U.S. citizenship. Amendments added disclosure about whether federal candidates intend to trade stock if elected and adjusted 2026 congressional qualifying procedures in the event of redistricting, including a new qualifying window and petition rules. The bill was reported favorably after brief support from a member of the public and discussion about candidate vetting. The committee also reported favorably CS/CS/CS/SB 1452, a Department of Financial Services bill with amendments addressing My Safe Florida Home notices, condo pilot eligibility, firefighter hiring, unclaimed property, and related financial-services provisions. Next, the committee approved CS/CS/SB 1620, a school board members’ bill of rights. A substitute amendment narrowed the bill to access to records, fiscal transparency, and nondisclosure agreements, while preserving board members’ rights to timely documents, budget information, and public comment, and setting deadlines for records requests. Superintendents and a school board member testified in support, saying the bill clarifies roles and prevents board members from being frozen out. The committee also passed CS/HB 245, which replaces the term “child pornography” with “child sexual abuse material”; one senator supported the terminology change but warned about preserving legal precedent and avoiding appellate issues. The committee then reported favorably SB 1548, an update to the Live Local affordable housing law expanding eligible sites and clarifying setbacks, airport proximity, and fair-housing protections. Finally, the committee took up the veterinary medicine bill creating veterinary professional associates. The bill allows trained master’s-level VPAs to perform limited veterinary services under a veterinarian’s supervision, and an amendment tightened the standard to immediate supervision on premises. Supporters said the measure would expand access to care, especially in rural areas with vet shortages, while opponents argued it added unnecessary regulation. After testimony from veterinary educators and others, the bill continued with support expressed by committee members, including praise for the direct-supervision amendment.
NH

New Hampshire 2026 Regular Session

House Labor, Industrial and Rehabilitative Services (05/05/2026)

Labor, Industrial and Rehabilitative Services

Transcript Highlights:
  • So, if that um manager and get tips.
  • </c> manager, but he's a part-timer. manager, but he's a part-timer.
  • </c> the by the manager the by the manager regardless<00:27:59.360><c> of</c><00:27:59.760><c> FSLA.
  • </c> context, for one thing, the managers context, for one thing, the managers were<00:48:34.000><c>
  • </c> this context, I know that the managers this context, I know that the managers would<00:49:14.960
FL

Florida 2026 Regular Session

Rules Mar 3rd, 2026

Rules

Transcript Highlights:
  • Johns River Water Management District.
  • , some NICA claim at a provider?
  • Are you familiar with any claims where someone said, you know, if the majority of the basis of your claim
  • But they have managed, somehow, over the years, even through COVID and everything else, they have managed
  • It's the vice president of risk management for performance enhancement, the vice president for risk management
Committee: Senate Rules
WA

Washington 2025-2026 Regular Session

House Health Care & Wellness Jan 16th, 2026

Transcript Highlights:
  • We manage your parents' chronic diseases.
  • Manufacturers and distribution managers.
  • Good morning, Chair Bernowski, and members manufacturers and distribution managers.
  • I'm in the trenches working with clients to document claims.
  • This client had not used their PIP claim in over a year.
Summary: The committee heard testimony on three health care bills. HB 1496 would cap charges for electronically stored medical records at $50 for patients and certain authorized recipients, while removing a free-copy provision tied to SSI/SSDI appeals and changing attorney fee language to “prevailing patient.” Supporters, including patient advocates, attorneys, and injured workers, said current record fees can reach thousands of dollars and block access to justice; opponents, including hospitals, home care providers, and records vendors, argued the bill would not cover the labor and HIPAA compliance work involved in large third-party requests and could shift costs to providers and patients. The bill remained in hearing with testimony continuing after the committee moved through other bills. HB 2182 would change how the Department of Corrections distributes its stockpile of mifepristone and misoprostol, removing the requirement that the medications be sold at cost plus a $5 fee and instead allowing, but not requiring, payment while directing DOC and the Department of Health to coordinate distribution to providers and facilities. The prime sponsor and supporters said the bill is needed so the state’s stockpile does not go unused or expire and to remove barriers to access for abortion and miscarriage care; opponents argued the bill subsidizes abortion, raises legal and taxpayer concerns, and should be rejected. Public testimony on HB 2182 was closed after hearing from both supporters and opponents. HB 2196 would require certain fully insured health plans to cover IVIG for PANS and PANDAS, with initial and medically necessary follow-up courses, and would bar denials based on prior treatment, age, out-of-state care when unavailable in Washington, or treatment guidelines that only address psychiatric symptoms. The sponsor, families, and physicians described severe, sudden-onset symptoms in children and said IVIG can be life-changing after other treatments fail, while insurers warned the mandate could add to already rising premiums and noted the treatment can be very expensive. HB 2242 would shift vaccine and preventive-service recommendation authority from federal bodies to the Department of Health, while preserving no-cost coverage for preventive services and updating the reference date for protected services; the governor, insurance commissioner, public health officials, and many physicians supported it as a way to preserve access amid federal instability and rising vaccine-preventable disease, while questions focused on whether the bill would change school or daycare requirements, which staff said it would not.
LA

Louisiana 2026 Regular Session

Insurance Apr 23rd, 2026

Insurance

Transcript Highlights:
  • pre-suit claim review process requirements, to provide for independent evaluation of claims, to provide
  • pre-suit claim review process requirements to provide for independent evaluation of claims, to provide
  • If claims, as it relates to claims, are denied because of AI, it would require a human to review them
  • claim denials...
  • the prompt payment of claims.
Committee: House Insurance
WA

Washington 2025-2026 Regular Session

Senate State Government, Tribal Affairs & Elections Feb 20th, 2026 at 10:30 am

State Government, Tribal Affairs & Elections

Transcript Highlights:
  • Remedies and other provisions of the state VRA are also modified to align with vote dilution claims and
  • abridgment claims.
  • Section 4 removes reasonable avenues to combat frivolous claims of voter suppression.
  • read them together, When we read them together, 1750 will make it very hard to defend against any claim
  • This reminds us a lot of the very liberal and loose guidelines for making a claim under the Growth Management
Bills: HB1759 , HB2632 , HB2574 , HB2235 , SGA9267
HI

Hawaii 2025 Regular Session

EDT Public Hearing 02-04-2025

Economic Development and Tourism

Transcript Highlights:
  • Our next up, Chris Inum, Stadium Manager.
  • Our next up, Chris Inum, Stadium Manager.
  • </c><00:50:10.640><c> because</c> tax credit only 11 get to claim because tax credit only 11 get to claim
  • </c> opposition uh George Paris managing opposition uh George Paris managing director<00:58:17.480><c
  • Thank you for your time. of our managing director T George Paris of our managing director T George Paris
Summary: The committee heard several measures on agriculture, energy, stadium governance, and hotel consumer protections. On SB 448 relating to agriculture, Agra Business Development Corporation and the Hawaii Farm Bureau testified in support of a proposed conservation easement acquisition in Central Oahu; the chair asked follow-up questions about the exact location, cost, and agricultural potential of the land, and the witness said the parcel had good soil and water and was former pineapple land, with cost still to be provided. On SB 827 relating to meat processing, the Department of Economic Development and Tourism said the state needs more meat-processing capacity and that any grant program should complement, not compete with, existing efforts; the Attorney General’s office warned the bill lacked legally sufficient standards for grants of public money under the state constitution and offered draft standards. Several industry and chamber witnesses supported the measure, while discussion focused on the need for brick-and-mortar or modular facilities, infrastructure costs, federal inspection needs, and access for hunters and neighbor islands. The committee then took up SB 1269 relating to geothermal resources, which drew broad support from county officials, energy consultants, utility representatives, and community advocates, with one witness opposing it. Supporters described geothermal as a viable, indigenous, firm baseload energy source that could help reduce Hawaii’s high electricity costs and support clean energy goals; one witness emphasized prior work in New Zealand and another urged the state to move forward with exploration. A DBEDT representative explained that the department is coordinating geothermal-related work with the Hawaii Technology Development Corp., the University of Hawaii, and the Hawaii State Energy Office, noting a prior $3 million appropriation, phase-one community engagement work, and plans to seek a contractor for geoscience and exploration in phase two. Members pressed DBEDT to explain how this bill fits with other geothermal measures moving through different committees, and the chair asked the department to review SB 993 and better coordinate the package of geothermal bills. On SB 1337 relating to the Stadium Authority, the stadium manager testified in support of clarifying quorum rules, explaining that the authority currently has eight seated voting members out of nine possible voting seats and that the bill would help ensure voting members are counted for quorum; he said meetings have not been delayed. Finally, on SB 883 relating to hotels, the Attorney General’s office raised First Amendment and contract-law concerns and recommended adding a purpose statement and a non-impairment savings clause. Unite Here Local 5 and other supporters said guests should be notified of hotel service disruptions such as construction, closures, or labor disputes, while opponents questioned who would enforce the law, what penalties would apply, and whether the measure could require hotels to pay damages even without a complaint. No votes or final committee actions were taken in the portion of the hearing provided.
FL

Florida 2026 Regular Session

Banking and Insurance Jan 13th, 2026

Banking and Insurance

Transcript Highlights:
  • Yeah, but I don't work for the company and I don't deal with the claims every day.
  • Next, we'll take up tab 2, Senate Bill 394, on reinsurance intermediary managers by Senator Leak.
  • And the last thing is Citizens' manager repair program is about drying. That's what it does.
  • This is clearly the most exciting bill of the day, reinsurance intermediary managers.
  • The behavior does not distinguish between catastrophic and non-catastrophic claims.
Bills: S0266 , S0394 , S0540 , S0632 , S0642 , S0832 , S0834 , S1028
Summary: The Committee on Banking and Insurance met with a quorum and took up several bills, beginning with SB 834 on insurance requirements for nonprofit religious organizations and health care sharing ministries. The bill repeals a recent restriction on licensed insurance agents marketing or selling faith-based health care sharing programs. Supporters argued the change restores free speech and consumer education while preserving existing fraud and disclosure protections; opponents said allowing agents and brokers could create consumer confusion and has been associated with bad actors. A title amendment was adopted, and after debate the committee reported the bill favorably. The committee also heard and passed SB 642, which extends reporting and duty requirements to foreign and alien bail bond insurers, and SB 394, a technical bill updating reinsurance intermediary manager law to match current DFS practice. SB 266, which lets vulnerable adults rescind public adjuster contracts without penalty, was reported favorably after testimony from supporters in the insurance and elder law communities and a public adjuster who said the intent was good but the bill may need refinement. SB 832, a residential property insurance transparency bill requiring rate breakdown reports and a consumer resource center, also passed after discussion about consumer clarity and whether the required cost categories can be compiled as written. Later, the committee approved SB 540, which creates cybersecurity requirements for mortgage and money service businesses, closes a regulatory gap for certain investment advisers, adjusts OFR examination-payment deadlines, changes de novo charter requirements, allows virtual credit union meetings, and makes other financial regulation updates. Several amendments were adopted, including a substitute amendment removing fintech sandbox provisions. Finally, SB 1028 on Citizens Property Insurance Corporation was reported favorably after debate over a commercial lines clearinghouse intended to reduce Citizens’ exposure and shift more business to the private market; members discussed taxpayer risk, market competition, and consumer protections. The meeting ended with adjournment.
FL
Transcript Highlights:
  • TO GIVE AN UPDATE OF WHERE WE ARE ON THE PROCESS WE STARTED OFF USING THE STATEWIDE MEDICAID MANAGED
  • >> I'M SORRY, WHEN YOU SAY LONG TERM CARE USING STATEWIDE MANAGED MEDICAID?
  • IT SOUNDS LIKE YOU'RE ASKING ABOUT THE LONG TERM CARE THE STATEWIDE MANAGED CARE PROGRAM.
  • SAP D HAS PERFORMED THE DUE DILIGENCE WITH MANAGING THE PROGRAM.
  • THE PRIMARY FEEDBACK WE GET IS THROUGH THE TIMELINESS OF OUR CLAIMS AND HOW WE ARE ADJUDICATING THE CLAIMS
WA

Washington 2025-2026 Regular Session

Senate Floor Session Mar 5th, 2026 at 09:00 am

Washington Senate Floor Meeting

Transcript Highlights:
  • You know that PTSD claims are public or claims that are dealing with stress-related events as a major
  • of claim.
  • The claims began, you should know, with our military.
  • PTSD claims, or claims that are dealing with stress-related events, are a major development in our workers
  • of claim.