Video & Transcript Research : 'consumer services'

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NV
Transcript Highlights:
  • And the reason is it wraps people in services.
  • And the reason is it wraps people in services.
  • And the majority of these households do not need any further services.
  • Not the delivery driver who verified the ID, and not the bill that made the service possible.
  • programs, externships, and pro bono services, which involve students and community service.
ND

North Dakota 2025-2026 Regular Session

Senate Appropriations - Human Resources Division Apr 14th, 2025 at 02:00 pm

Appropriations - Human Resources Division

Transcript Highlights:
  • as a partnership between Human Services and DPI.
  • , medical services, and public health.
  • , medical services, and public health.
  • Juvenile justice diversion services, $500,000.
  • DOCR and $750,000 to Human Services to provide services to people in that program.
Bills: SB2015
Summary: The Senate Appropriations Human Resources Division met with all members present and took up several bills, focusing most of the discussion on SB 1577 and SB 1619, along with a detailed review of the HHS budget bill draft. On SB 1577, Senator Magrum explained that the bill was being revised to focus on wastewater rather than raw water, possibly shifting the Washburn project to the Department of Water Resources so it could access matching funds, and potentially converting the bill into a line of credit if federal money is restored later. Members discussed whether to keep an emergency clause or instead use a date-based approach, and agreed the bill would likely be handled through the full committee and possibly reconsidered later. On SB 1619, Senator Davison said amendments were still being worked on, including changes requested by the Bank of North Dakota, and the committee planned to hold it for possible amendment before full committee consideration. The bulk of the meeting was a section-by-section review of the HHS appropriations bill draft. Members discussed one-time funding items such as technology projects, child care programs, housing programs, behavioral health facility grants, infant and toddler care provider support, juvenile justice diversion, medical housing, and other public health and human services projects. Several adjustments were noted, including reductions or changes to IMD-related funding, incarcerated-person treatment funding, the child welfare technology project, and the provider rate increase. The committee also discussed the FTE block grant structure at length, with staff explaining that the apparent increase in positions reflected budgeting mechanics, zero-dollar “phantom” positions, and positions approved previously but not counted in the FTE total. Members raised concerns about transparency and whether the bill should list FTE numbers, but staff said the block grant was intended to give the department flexibility while quarterly reporting would provide oversight. Other topics included Medicaid expansion funding and provider reimbursement rules, the move toward certifying human service centers as certified community behavioral health clinics, a moratorium on new ICF beds, and studies or reports on Medicaid, obesity, disability services, truancy, and behavioral health facility grants. The committee also discussed removing or revising broad intent language in Section 31 so the department would report findings rather than implement changes without further legislative action. No final votes were taken in the transcript; instead, members agreed to make a few technical adjustments, continue reviewing the bill, and likely revisit it the next day before moving it to conference committee.
ND

North Dakota 2025-2026 Regular Session

Senate Appropriations - Human Resources Division Apr 11th, 2025 at 09:30 am

Appropriations - Human Resources Division

Transcript Highlights:
  • And it's all related to human services, so I should be looking for an amendment in here? Okay.
  • On page 8, medical services in the blue section there, we also have provider inflation adjustment to
Bills: SB2015
Summary: The Senate Appropriations Human Resources Division met to finalize changes to the human services budget bill and related amendments. Members discussed several items, including a proposed $5 million appropriation for the Altru Hospital project to address inflationary costs, with the rest of the funding question left for conference committee. They also agreed to keep the 10-year operating requirement language for the project and remove a matching-funds provision that was no longer needed. The committee spent considerable time on the OASIS child welfare IT system. Donna Auckland explained that the project is still in the RFP stage, with vendor selection and contract negotiation likely taking months, and that the system will require 50-50 federal matching authority. Based on that testimony, the committee agreed to reduce the general fund amount from $14 million to $6 million and use a line of credit for the remaining authority, while preserving the federal match authority so the contract can be signed and the project can proceed. Members also approved a technical fix to add governor’s designee language for the Children’s Cabinet, which had been missed in another bill already on the governor’s desk. Keith reviewed updated long sheets showing additional budget adjustments, including provider inflation changes, a $50,000 Family Voices grant, reductions to CARES Act COVID funds, and moving the $5-per-day basic care rate increase from ongoing to one-time funding. No formal votes were recorded in the transcript, and the committee adjourned with plans to reconvene Monday if the final bill version was ready.
ND

North Dakota 2025-2026 Regular Session

Senate Appropriations - Human Resources Division Apr 10th, 2025 at 02:00 pm

Appropriations - Human Resources Division

Transcript Highlights:
  • Section 7 gives $200,000 to the Department of Human Services.
  • This doesn't encompass what I heard, and the Human Services...
  • However, ...than the Department of Human Services.
  • It's certainly totally different services.
  • So if we build new homes and don't change the services... ...build new homes and don't change the services
Bills: SB2015
Summary: The committee first discussed a wastewater infrastructure bill, centered on whether state support should be provided as a grant or through the existing Clean Water State Revolving Fund as a low-interest loan program. Department of Environmental Quality official David Brushwine explained that the SRF already finances wastewater projects, can leverage federal funds with state bond proceeds, and could accommodate the Washburn, Lincoln, and Peasant projects if they are ready to proceed. Members noted that losing federal grant support would make projects harder for local residents to afford because costs would be recovered through utility rates or special assessments, but the projects would still be eligible for loans. Senator Magrum indicated he would likely concur with the budget after this discussion, and the bill was set aside for later consideration. The committee then turned to a proposed amendment for a four-plex housing project for people with disabilities or other special needs. Senator Mathern described Sections 7 and 8 as creating a design consultation appropriation and a revolving loan fund modeled on existing hospital and nursing home loan programs, while Section 9 would transfer $3.3 million from the state infrastructure fund. Members debated ownership, rent subsidies, repayment terms, and whether the state should finance the project directly or leave it to a private developer with Department of Human Services oversight. Concerns were raised that the state should not own the housing and that the proposal needed more work to be workable, but the committee ultimately reached consensus to adopt Sections 7 and 8 and leave out Section 9 for further conference committee discussion. The committee also reviewed provider inflation and long-term care rate issues, with members discussing whether to support a 2% and 1.5% inflation adjustment and how to handle the $5-per-day basic care rate. Staff explained that the $5 payment was already in the base budget, but members debated whether it should remain ongoing or be treated as one-time funding and paired with a study of rate rebasing. The committee agreed to have draft language prepared to remove the $5 from the base budget and add study language, then moved the bill forward for drafting.
ND

North Dakota 2025-2026 Regular Session

Senate Appropriations - Human Resources Division Apr 10th, 2025 at 09:30 am

Appropriations - Human Resources Division

Transcript Highlights:
  • So then below that, we had the Behavioral Health Services. We talked about that yesterday.
  • Behavioral Health Services. We talked about that yesterday. What did we decide? Mr.
  • That's $1.9 million for Human Services. That would be for the DD grants.
  • Section 11, EMS service grants.
  • Is that Human Services? Is that federal funds that flow into that? Human Services Finance Fund?
Bills: SB2015
Summary: The committee met to review revised long sheets and section-by-section language for a human services/health budget bill, with much of the discussion focused on how to present block grant funding and full-time equivalent (FTE) positions for behavioral health clinics and CCBHCs. Members debated whether to keep FTE counts in the budget at all, ultimately leaning toward removing or zeroing out the FTE references while keeping the dollar authority, and reducing the salaries-and-wages block grant by about $4.75 million. They also discussed public health federal authority, agreeing to remove about $60 million in unused federal spending authority tied to COVID-era funds, and clarified that if federal money later becomes available it could be requested through the Emergency Commission. A major topic was the provider inflation increase. The House version had 2% and 2%, while members debated alternatives and appeared to settle, at least for further work, on 2% in the first year and 1.5% in the second year, with staff asked to recalculate the fiscal impact. The committee also reviewed FMAP changes, noting a revised 2027 FMAP estimate and its effect on general fund and other funds, and discussed whether to adjust public health and other line items accordingly. Several members emphasized that many of these numbers are still tentative and will be refined before final action. The committee also touched on several policy items and capital-related provisions, including behavioral health services, Medicaid expansion, the moratorium on new ICF beds, and a proposed amendment for a medical homes/fourplex-related item that would show a $400,000 legislative investment with repayment from a developer. There was extended discussion of the All True hospital/facility proposal, with some members favoring leaving it in with a smaller initial commitment and others preferring to remove it and revisit later in conference committee. The meeting ended with staff asked to continue updating the bill language and members instructed to review remaining sections before the next meeting; no final votes were taken in the portion provided.
ND

North Dakota 2025-2026 Regular Session

Senate Appropriations - Human Resources Division Apr 7th, 2025 at 09:30 am

Appropriations - Human Resources Division

Transcript Highlights:
  • You decide who those services are provided by, but if that goes away, or if the service provider isn't
  • able to provide those services, you don't also lose your home.
  • For example, DD providers, aging services, private duty nursing services, just like one chooses their
  • These services would be coordinated with the case managers of each service provider.
  • of Health and Human Services.
Bills: SB2015
Summary: The Senate Appropriations Human Resources division met with a quorum and spent much of the meeting on a proposed “medical home” concept for people with significant disabilities and medical needs. Matt Schwartz described the need for small, community-based homes so adults like his daughter could live in a least-restrictive setting without losing housing if service providers change. Architect Jeff Eubel presented a conceptual budget for one roughly 5,000-square-foot facility for four residents, explaining that the design would likely include four large sleeping units, common space, support areas, and medical infrastructure such as emergency power, oxygen, sprinklers, and accessibility features. Committee members and George Sink, joining by phone, raised questions about layout, zoning, ownership, staffing, and whether families would actually move loved ones into such facilities if they were far from home. The department said the concept was not in the governor’s budget and identified staff who could continue discussions; the committee did not take final action and instead discussed refining the language with interested members. The committee then turned to amendments related to long-term care and behavioral health funding. One amendment would reduce a planned $4 million general fund incentive payment and instead create a withhold-based quality program for nursing facilities, to be developed collaboratively by the department and providers and reported to Legislative Management by September 2026. The department said it could live with the language but preferred the governor’s timing; several senators questioned whether the committee should be directing an operational policy change and whether the study would simply delay implementation. No vote was taken, and the amendment was set aside for later consideration. A second amendment would clarify use of an existing $2 million general fund item for behavioral health services in nursing homes and basic care facilities, directing it toward training, technical assistance, consultation, and direct patient care for residents with medically based behavioral health disorders. Members noted the funding was already in the bill and discussed it in the context of other budget items, but again deferred action. The committee also clarified that a separate $750,000 juvenile justice diversion appropriation in House Bill 1425 was distinct from a similar amount in the budget and should likely remain in that separate bill. The chair indicated a goal of having amendments ready by the end of the week, and the committee recessed without final votes on the discussed items.
MN

Minnesota 2025-2026 Regular Session

House Children and Families Finance and Policy Committee 4/8/26

Children and Families Finance and Policy

Transcript Highlights:
  • human service delivery redesign. human service delivery redesign.
  • that improve the lives of Minnesotans. uh service delivery through technology uh service delivery through
  • human services programs. human services programs.
  • service program administration. service program administration.
  • :11:44.000> services<00:11:44.480> provided<00:11:44.839> by landscape of services
TX

Texas 89th 2nd C.S.

Human Services Apr 29th, 2025

Human Services

Transcript Highlights:
  • The Committee on Human Services will come to order. The clerk will call the roll. Chair hole here.
  • This is different than adults and so private duty nursing is one of those services.
  • Would amend language in the Texas Family Code allowing the Department of Family and Protective Services
  • programs and 211 services.
  • And their, their services and costs go exponentially exponentially high.
TX

Texas 89th Regular

Human Services Apr 29th, 2025

Human Services

Transcript Highlights:
  • Committee on Human Services will come to order. The clerk will call the roll. Thank you. Manuel?
  • And so private duty nursing is one of those services.
  • programs and 211 services provided by the Texas Information and Referral Network.
  • Some of these facilities are charging us upwards of $6,000 to $10,000, and their services and costs go
  • A happy medium, and we appreciate that they touched on better communicating the kinds of services that
TX

Texas 89th Regular

Human Services Apr 29th, 2025

Human Services

Transcript Highlights:
  • This includes real estate. companies, therapy services, laundry and maintenance, food services, HR, and
  • Expenses are generally paid for services that are actually rendered.
  • . and child care licensing services.
  • Many factors determine a safe number for each stage of service.
  • For example, in family-based services, safety services, the number of visits per family is based on risk
HI

Hawaii 2026 Regular Session

CPC Public Hearing - Tue Feb 10, 2026 @ 2:00 PM HST

Consumer Protection & Commerce

Transcript Highlights:
  • This goal faster equipment serviced.
  • Thank you. with Office of Consumer Protection. Um, with Office of Consumer Protection.
  • consumer protection. Thank you. consumer protection. Thank you.
  • <00:42:04.400> It<00:42:04.720> protects<00:42:05.599> consumer service in Hawaii
  • It protects consumer service in Hawaii.
Summary: The committee on Consumer Protection and Commerce met on February 10, 2026, and heard testimony on several bills. HB 1849 relating to licensing drew comments from DCCA’s Professional and Vocational Licensing Division and the Hawaii Real Estate Commission, both of which stood on written testimony. The Hawaii Coalition for Immigrant Rights testified in strong support, emphasizing that some immigrants, including DACA recipients, are already contributing in Hawaii and that the state should help create pathways for them to remain and advance professionally. No vote or final action was taken on HB 1849 during the portion shown. The committee then heard HB 2000, the wheelchair right-to-repair bill. Encart opposed the measure, arguing that repair delays are largely driven by insurance prior authorization and that wheelchair repairs involve FDA-regulated medical devices where improper repairs could create health risks. Peter Fritz testified in support, saying the bill was modeled on similar laws in other states and that he had personal experience through his sister’s use of a wheelchair. Members questioned whether repairs done outside insurer networks might not be reimbursed, and Fritz said that was a concern but that the need for timely repair outweighed it. The committee also discussed HB 1753 on social media, where DCCA’s Office of Consumer Protection supported the bill but suggested an amendment to the definition of personal information. On HB 1511 relating to consumer protection, DCCA’s Insurance Division supported the bill, while the Alliance for Automotive Innovation and the Hawaii Automobile Dealers Association offered comments seeking to preserve legitimate manufacturer and dealer communications about vehicles, warranties, recalls, and related services. The committee also took up HB 276 HD1 and HB 1513 on condominiums. The Hawaii Real Estate Commission offered comments on HB 276 HD1. For HB 1513, the Hawaii Green Infrastructure Authority supported the bill, but DCCA’s Insurance Division opposed it, warning that diverting HHRF funds could weaken reinsurance arrangements and raise premiums for consumers who rely on the fund. Members questioned whether the proposed condo loan program would need HHRF money and whether the amounts in the bill were necessary, and the division said it opposed using HHRF for that purpose. The committee also heard HB 2188 on housing, where OCP supported the measure and the Hawaii Association of Realtors raised concerns about conflicts with the Fair Credit Reporting Act and the use of tenant screening reports, noting that a working group is already addressing landlord-tenant issues. Members asked OCP to research how other states handle similar laws and whether additional language is needed to avoid federal conflict. Finally, on HB 1876 relating to mental health, the Department of Health’s Adult Mental Health Division supported the bill but said it remains opposed to harmful, non-evidence-based treatment modalities; Pride at Work Hawaii also testified in strong support. No final votes or committee decisions were reported in the excerpt.
TX

Texas 89th Regular

Insurance Apr 30th, 2025

Insurance

Transcript Highlights:
  • Some of your members are requiring consumers when they purchase...
  • She's the consumer reporter at NBC-DFW who brought this issue forward.
  • We get questions often from consumers about how to shop the market.
  • And I think they'd be missing out on one heck of a consumer opportunity.
  • Okay, we support the legislation on consumer bill.
TX

Texas 89th Regular

Insurance Apr 30th, 2025

Insurance

Transcript Highlights:
  • insurers validate the qualifications of providers to determine eligibility to deliver healthcare services
  • lengthy credentialing process with health insurance plans before being able to provide in-network services
NV
Transcript Highlights:
  • I'm also an insurance agent for NFP Property and Casualty Services.
  • Division of the Department of Health and Human Services.
  • The bill amends NRS 427A to enable Aging and Disability Services to provide and coordinate services for
  • And so for services contracts, obviously those aren't just price.
  • Division of the Department of Health and Human Services.
TX

Texas 89th Regular

Judiciary & Civil Jurisprudence May 7th, 2025

Judiciary & Civil Jurisprudence

Transcript Highlights:
  • I am the Senior Director of Safety at Chalk Mountain Services.
  • We bring the motor fuels to your neighborhood service station.
  • the services.
  • We're a service and construction company.
  • They've directed me to stop using any company services.
Bills: HB4806
TX

Texas 89th Regular

Judiciary & Civil Jurisprudence May 7th, 2025

Judiciary & Civil Jurisprudence

Transcript Highlights:
  • The increased cost of insurance is reflected in the cost of goods and services that Texans buy, while
  • So the intent is to have all of the value of the service, right?
  • Not necessarily the piece you paid; it is the total of what that service was valued and paid.
  • provide for therapy services.
  • They've been accepted by the doctor, they are within a range that the service provider...
Bills: HB4806