Transcript Highlights:

• Some have not even received CPR certification.
• ...Right of Passage-operated facilities. So why do we need this bill?
• It imposes no new operational requirements.
• . ...operate.
• Until about a year ago, McKinley operated a foster family agency.

Keywords: 988, house, all

Transcript Highlights:

• You fund us, you keep us operating, thank you for that.
• Again, And it compares available assets to operating expenses.
• The viability ratio shows and operational expenses.
• Again, and it compares available assets to operating expenses.
• In the 2023–25 operating budget for $1.15 million from WIA.

Summary: The Joint Higher Education Committee met for a work session on higher education accounting practices and financial transparency. OFM Deputy Director Sarah Rupp explained how state accounting rules and higher education reporting differ, including what data is captured in AFRS today and what will move into Workday, with universities generally reporting summary-level fund data, mandatory codes, and most balance sheet and income statement activity, but not transaction-level detail or vendor payment information. Representatives from the University of Washington and Washington State University described the complexity of their own accounting systems, the many entities and business lines they must track for audits and compliance, and the need to reconcile university-level accrual accounting with state reporting requirements. The committee also heard from the Education Research and Data Center on the public four-year finance dashboard created under Senate Bill 5512; ERDC said the dashboard is based on publicly available data, is best used to examine institutions individually rather than compare them directly, and will be updated with additional metrics in 2025 and 2026. The committee then received a presentation from the Washington Student Achievement Council on the Workforce Education Investment Account (WIA). Joel Anderson reviewed WIA’s creation under House Bill 2158, its revenue sources, and its intended uses for higher education, financial aid, and workforce development. He said recent legislation significantly increased WIA revenues and that, in the 2025–27 budget, the account is being used in new ways, including to replace general fund support for University of Washington operations and to fund a larger share of the Washington College Grant and some faculty compensation costs. Anderson said roughly 98% of current WIA appropriations go to higher education, but the share used to supplant other higher education funding has grown, and he estimated about 60% to 70% of current spending still aligns with the account’s original intent. He also described a new effort to track WIA appropriations across biennia in more detail and noted the WIA Oversight Board’s role in recommending uses of the account and monitoring outcomes. No votes were taken; the committee ended by moving into executive session for staffing issues and then adjourned.

Transcript Highlights:

• <00:02:17.120> during by masked federal agents during by masked federal agents during Operation
• <00:02:20.080> There<00:02:20.239> have<00:02:20.480> been Operation Metro Surge
• There have been Operation Metro Surge.
• <00:37:35.119> of the process to get a certificate of the process to get a certificate of
• <00:47:34.319> process responsible for certification process responsible for certification

Bills: HF3433, HF3402, HF3412, HF3405, HF3404

Keywords: assault weapons, semi-automatic rifle, military-style firearm, gun ban, firearms regulation, gun control, public safety, BCA, Bureau of Criminal Apprehension, background check, transferee permit, private gun sale, waiting period, felony possession, gross misdemeanor, AR-15, AK-47, Uzi, TEC-9, high-capacity magazine

Bills: HR207, SB2595, SB3199, SB3132, SB2591, SB2089, SB2108, SB2970, SB2530, SB2442, SB3076, SB2532, SB2721, SB2055, SB2312, SB2152, SB2438, SB2982, SB2528, SB2919, SB2446, SB2315, SB2544, SB2060, SB2069, SB3011, SB2342, SB2075, SB2578, SB2580, SB2835, SB3084, SB3322, SB3053, SB888, SB709

Keywords: Dr. David Lassner, higher education, community engagement, university leadership, innovation, Hawaii education system, agribusiness, leasing, agriculture, Hawaii, food innovation, Department of Education, mental health, emerging therapies, psychedelic treatment, task force, clinical trials, trauma recovery, MDMA, psilocybin

Transcript Highlights:

• Representative Lowen, please proceed with the certificate and lay presentation.

Bills: HR207, SB2595, SB3199, SB3132, SB2591, SB2089, SB2108, SB2970, SB2530, SB2442, SB3076, SB2532, SB2721, SB2055, SB2312, SB2152, SB2438, SB2982, SB2528, SB2919, SB2446, SB2315, SB2544, SB2060, SB2069, SB3011, SB2342, SB2075, SB2578, SB2580, SB2835, SB3084, SB3322, SB3053, SB888, SB709

Keywords: Dr. David Lassner, higher education, community engagement, university leadership, innovation, Hawaii education system, agribusiness, leasing, agriculture, Hawaii, food innovation, Department of Education, mental health, emerging therapies, psychedelic treatment, task force, clinical trials, trauma recovery, MDMA, psilocybin

Transcript Highlights:

• fall of 2024, the Kentucky Board of Cosmetology has made significant progress in addressing the operational
• , progress in addressing the operational, progress in addressing the operational, physical,<00:06
• by the end of the open for operation by the end of the year. year. year.
• degrees and workforce certificate degrees and workforce certificate program<00:52:30.440> programs
• ,<00:52:40.080> diplomas, college approved certificates, diplomas, college approved certificates

Keywords: 00:00 Call to Order 02:45 Roll Call 05:25 Cosmetologists 13:48 Barbers 01:16:06 Adjournment, 958, all

Transcript Highlights:

• We're not operating as a charity in the conventional sense.
• Our motives today are to operate as a business. We're trying to run a lean operation.
• > a motives today are to operate as a motives today are to operate as a business<00:24:58.760>
• You're have to operate as a business, so we have personal experience.
• You're have to operate as a business, so we have personal experience.

Keywords: 928, house, all

Summary: The work session focused on HB 54, which would allow New Hampshire’s alternative treatment centers to operate for profit. Chair David Nagel opened by identifying the main concerns: whether members agreed with the bill conceptually, whether the proposal could be shaped to avoid a gubernatorial veto, and whether it could lead to “big cannabis” taking over. He also emphasized that the bill would not change the existing oversight structure, which remained under RSA 126-X. Representative Wendy Thomas said the governor’s objections in past sessions appeared to center on the state’s preference for a state-run model and broader policy concerns, but no one present knew the current governor’s position. Several speakers argued the bill was primarily about financing and access, not expanding the number of dispensaries. Matt Simon of Granite Leaf Cannabis said the current nonprofit structure makes it difficult to raise capital, pay down debt, and open additional access points, and that the bill would be a corporate restructuring rather than a change in day-to-day regulation. Brandon Pollock of TASCAL Wellness said medical cannabis programs in most other states are for-profit, and that New Hampshire’s nonprofit requirement has left ATCs burdened with high-interest debt and higher prices that push patients to Maine, Vermont, or the street market. He said converting to for-profit status could allow conventional financing, lower prices, and help keep patients in the regulated program. Members also discussed whether for-profit ownership would invite outside corporate control. Witnesses said the bill would not open the market to new operators, would not change advertising rules, and would include restrictions on ownership transfers for a period of time; “foreign corporation” was explained as an out-of-state entity. One speaker noted that the bill is similar to earlier versions that passed both chambers with strong support but never became law. No vote was taken during the work session; the discussion was informational and aimed at addressing concerns before the bill moved forward.

Transcript Highlights:

• Well, it's not my intention of this bill to make it easier for someone who is not operating within the
• within the scope of their training and then they get prosecuted. ...for those that are operating within
• to explain kind of why we need this bill, how prevalent is this where you have an officer who did operate
• Members, the committee substitute for Senate Bill 2180 creates a certification requirement for peace
• The issue I see with the bill is that it limits certification to police officers or peace officers only

Bills: SB552, SB1099, SB1124, SB1208, SB1372, SB1506, SB1667, SB1804, SB1806, SB1870, SB1936, SB1937, SB2180, SB2405, SB2569, SB2570, SB1646

Keywords: community supervision, criminal justice, illegal alien, deferred adjudication, Texas Code of Criminal Procedure, SB 1099, undocumented immigrant, unauthorized immigrant, immigration status, felony sentencing enhancement, criminal penalty increase, Texas Penal Code, Code of Criminal Procedure, affirmative finding, judgment finding, deportation, public safety, immigration enforcement, sentencing reform, felony offense

Summary: The committee heard a series of criminal justice bills, beginning with SB 1870 and SB 1727, both of which were adopted as committee substitutes and reported favorably to the full Senate. SB 1870 would bar local governments from adopting policies that decriminalize controlled substances or direct officials not to enforce state drug laws, with civil penalties enforced by the Attorney General for violations. SB 1727 was described as a technical change to make the draft a formal Legislative Council version of a TDCJ-related assault bill; both bills were also sent to the local and uncontested calendar. The committee then took up SB 2405, the major Sunset bill for TDCJ, the Board of Pardons and Paroles, Windham School District, and the Correctional Managed Health Care Committee. Senator Parker explained that the bill continues and modernizes those agencies, requires a 10-year facilities and staffing plan, expands rehabilitation and reentry programming, improves parole-board consistency and training, and codifies various cleanup and inspector general recommendations. Sunset staff and agency witnesses discussed the bill’s data-sharing, program coordination, and projected savings from reducing delays in parole-voted programming; public witnesses generally supported the post-secondary education and reentry provisions, while some urged stronger statutory direction for Windham and more reform to medically recommended intensive supervision. The bill was left pending. SB 1804, SB 1099, SB 2569, and SB 2570 were also heard. SB 1804 would allow restitution for tattoo removal for human trafficking survivors and remove the age restriction so adult survivors can qualify; it was reported favorably and sent to the local calendar. SB 1099 would increase penalties for certain felony offenses when committed by a person determined to be unlawfully present in the country; immigration and civil rights witnesses opposed it as overbroad and difficult to administer, but it was reported favorably. SB 2569 would modernize unmanned aircraft reporting by requiring law enforcement agencies to post reports on public websites; it passed unanimously and was sent to the local calendar. SB 2570 would create a defense to prosecution for peace officers and correctional guards using less-lethal force weapons within the scope of their training; law enforcement witnesses supported it, civil rights and prosecutor witnesses raised concerns that it was too broad and could weaken existing use-of-force standards, and the bill was left pending for further work.

Transcript Highlights:

• It was recently constructed and put into operation at the vocal power station in Georgia.
• With no operator action external power for additional power for additional water.
• Her 52 includes a combined construction and operating license.
• And I mean, it was mentioned that the U.S. is not operating in some are right now.
• And so that was done through ending the operating license of the existing nuclear 3.

Transcript Highlights:

• To talk about the hard work behind design, construction, finance, and operation of built infrastructure
• HB 2601 by Halt relating to the certain qualifications for operating commercial motor vehicle for the
• On insurance HB 2640 by Lilai to the medical director certification and training requirements of certain
• Relating to the information required by an operator, the application of the Railroad Commission to Texas
• HB 2724 by Cole relating to the equitable operation policies for certain emergency homeless shelters

Transcript Highlights:

• rate filings to two per period and ensures that companies complete a full rate filing after two certifications
• CCRCs' operating minimum liquid reserves, trying to find a path to a reasonable solution, and then also
• If for some reason it were to show a net operating loss, would it still be able to operate as a management
• We don't want the law to impede companies and investors from purchasing and improving operations for
• Our belief is that it would lead to serious operational and financial consequences for providers and,

Summary: The committee heard and advanced several insurance, financial regulation, and public safety bills. SB 1656, a large Office of Insurance Regulation bill, was taken up with a delete-all amendment and extensive discussion. The bill would increase transparency in insurance rates and mitigation data, update reciprocal insurer rules, limit use-and-file rate filings, expand cybersecurity breach notification, and strengthen oversight of continuing care retirement communities (CCRCs). Residents and senior advocates generally supported stronger oversight to prevent bankruptcies like the Unison case, while CCRC operators and industry groups warned that lien authority, reserve requirements, and other provisions could raise borrowing costs and burden well-run communities. The committee adopted the delete-all amendment and then reported the bill favorably after debate and public testimony. The committee also passed SB 1658 on the public records database for uniform mitigation verification forms, with a clarifying amendment protecting policyholders’ personal information. SB 1612 on financial institutions was reported favorably after an amendment and substitute amendment dealing with credit union investment limits and reimbursement rules for board members. SB 1740, an insurance bill aimed at reducing premiums and insolvency risk, was amended to prioritize rate-decrease filings and prohibit AI as the sole basis for claim denials; it was then reported favorably. SB 1212 on firefighter health and safety was amended to add occupational disease language and other firefighter protections, including safer gear, cancer prevention, and possible telehealth mental health services, and was also reported favorably. Finally, SB 1184 on residual market insurers was amended to preserve existing excess-and-surplus line standards, strengthen consumer disclosures, and clarify Citizens-related appointment rules before being reported favorably. Throughout the meeting, committee members repeatedly noted that several bills were still being refined with stakeholders, and multiple public witnesses testified in support of or opposition to the CCRC and insurance provisions, focusing on resident protection, financial stability, and unintended cost impacts.

Transcript Highlights:

• that might lead to an certification that might lead to an initial<01:09:27.920> certification
• paths to certification require taking a paths to certification require taking a test<01:09:34.279>
• <01:13:34.840> and there's different certifications and there's different certifications and
• do those each multiple certifications do those each certification<01:13:41.239> require<01:13
• we're not the police the certification we're not the police the certification please<01:17:04.480

Keywords: 928, house, all

Summary: The House Education Policy and Administration Committee heard testimony on House Bill 71, which would bar public elementary and secondary schools and higher education facilities from being used as shelters for certain non-citizens, with a stated exception for short-term emergency sheltering of up to 72 hours and for community-wide emergency use. Prime sponsor Rep. Juliet Harvey-Bolia said the bill was modeled on federal and out-of-state proposals and was prompted by examples in New York and Massachusetts where schools or other facilities were used as shelters, causing disruption. She argued the bill does not truly “ban” anything, but instead places a condition on receipt of state funds, and said the fiscal note’s projected loss of federal funding was unsupported and should have been described as undeterminable. Committee members questioned the bill’s scope and practical effects, including whether it would apply to vacant school-owned buildings, schools used during summer, charter schools, and situations where other states send people without advance notice. Harvey-Bolia said vacant buildings not functioning as schools would not be covered, and that the bill would still allow short-term emergency sheltering and community-wide use during weather events. She also said the bill would not prevent remote learning, and that its purpose was to avoid displacing students. Several members pressed her on the fiscal note and whether any federal or state program would actually be at risk; she said she found no evidence that funding would be lost and that DHHS had not identified a real threat. A witness from the New Hampshire Association of School Administrators, Jerry FW, raised practical concerns about who would determine eligibility at a shelter site, how the 72-hour limit would be enforced, and whether the bill would apply to charter schools. He also noted that remote learning is no longer an option in New Hampshire, making one of the bill’s stated concerns less relevant. The discussion also included clarification of the terms “refugee” and “asylum seeker,” with members and the sponsor debating the distinction and whether refugees are vetted. No vote or final committee action was taken in the portion of the meeting provided.

Transcript Highlights:

• Additionally, institutional enhancement is a means of funding base operations for small and mid-size
• Chair Kitzman, Vice Chair Martinez, and distinguished members of the House of Operations Subcommittee
• I have behind me my CFO and my deputy agency director and uh slash chief operations officer.
• It's 20,000 square foot of offices and regional emergency operations center space.
• Um, So with your knowledge of the operations there.

Transcript Highlights:

• through experiential learning, competency based education, stackable credentials, and industry certifications
• Additionally, institutional enhancement is a means of funding base operations for small and mid-sized
• Item 1 discusses the Sorry, item one discusses TDEM state operations center which monitors emergencies
• I have behind me my CFO and my Deputy Agency Director and slash Chief Operations Officer.
• In the last 61 months, 58 independent activations of the state emergency operation.

Keywords: 1184, house, all

Transcript Highlights:

• reflect how the association operates. reflect how the association operates.
• CIC certification documents that is required to be transferred among people.
• CIC certification documents that is required to be transferred among people.
• Uh CIC certification documents nature.
• Uh CIC certification documents that<00:32:35.600> is<00:32:35.760> required<00:32:36.080

Keywords: 1187, senate, all

Transcript Highlights:

• Because it's not on the birth certificate.
• We can't call the birth certificate.
• committee issuing a a certific cificate. committee issuing a a certific cificate.
• committee can only issue a certificate committee can only issue a certificate if<05:55:50.558>
• And our schools are not secretly operating hospitals.

Keywords: 1191, senate, all

Transcript Highlights:

• The Senate also repealed the General Knowledge Test for educator certification.
• At any point, a district or Hope operator may petition the operator to defer to a special magistrate.
• These are for All Schools of Hope that are our current operators.
• operating in the state of Florida.
• What is not listed is the charter entity that might be operating the school.

Bills: HJR 138, HB 42, HB 104, HB 129, HB 677, HB 426, HB 668, HB 1699, HB 2017, HB 2128, HB 2038, HB 3783, HB 3717, HB 2316, HB 3686, HB 2563, HB 3883, HB 4021, HB 2788, HB 2663, HB 3305, HB 3173, HB 3474, HB 1105, HB 3531, HB 3490, HB 3597, HB 1295, HB 3512, HB 3010, HB 3112, HB 4215, HB 3223, HB 3464, HB 3120, HB 4214, HB 4511, HB 3704, HB 4081, HB 4783, HB 4063, HB 2783, HB 4937, HB 5085, HB 2510, HB 3426, HB 4361, HB 1169, HB 2516, HB 2347, HB 4034, HB 4700, HB 3560, HB 5150, HB 3860, HB 3146, HB 3924, HCR 98, HCR 92, HB 1520, HB 1545, HB 5265, HB 1887, HB 1914, HB 2402, HB 2306, HB 2350, HB 3000, HB 3237, HB 3326, HB 3211, HB 1056, HB 2081, HB 2187, HB 3092, HB 3308, HB 3526, HB 3750, HB 4219, HB 4230, HB 4290, HB 5238, HB 4804, HB 4749, HB 245, HB 1465, HB 294, HB 793, HB 809, HB 3928, HB 334, HB 2037, HB 1973, HB 285, HB 4341, HB 1043, HB 1234, HB 1193, HB 1729, HB 2498, HB 1314, HB 1353, HB 3960, HB 3923, HB 2221, HB 2517, HB 2518, HB 2213, HB 5092, HB 3748, HB 5246, HB 4344, HB 1482, HB 4044, HB 2702, HB 4264, HB 2807, HB 2898, HB 3181, HB 3250, HB 2091, HB 2115, HB 2542, HB 2768, HB 3349, HB 4406, HB 1593, HB 1899, HB 3133, HB 3133, HB 4960, HB 3214, HB 2145, HB 1201, HB 5061, SB 29, SB 879, SB 65, SB 1745, SB 412, SB 412, SB 1746, SB 1238, SB 1341, SB 522, SB 1532, SB 1378, SB 1062, SB 2066, SB 1963, SB 2204, SB 1366, SB 2077, SB 1967, SB 1151, HB 1618, HB 2156, HB 2615, HB 2615, HB 2349, HB 1926, HB 569, HB 1762, HB 38, HJR 138, HB 42, HB 104, HB 104, HB 129, HB 677, HB 426, HB 668, HB 1699, HB 2017, HB 2128, HB 2038, HB 3783, HB 3717, HB 2316, HB 3686, HB 2563, HB 3883, HB 4021, HB 2788, HB 2663, HB 2663, HB 3305, HB 3173, HB 3474, HB 1105, HB 3531, HB 3531, HB 3490, HB 3490, HB 3597, HB 1295, HB 3512, HB 3010, HB 3112, HB 4215, HB 3223, HB 3223, HB 3464, HB 3120, HB 4214, HB 4511, HB 3704, HB 4081, HB 4783, HB 4063, HB 2783, HB 4937, HB 5085, HB 2510, HB 3426, HB 4361, HB 1169, HB 2516, HB 2347, HB 4034, HB 4700, HB 3560, HB 5150, HB 3860, HB 3146, HB 3924, HCR 98, HCR 92

Keywords: carbon tax, carbon emissions, greenhouse gas, climate policy, fuel tax, emissions tax, Texas Constitution, Article VIII, tax limitation, environmental tax, fossil fuels, energy policy, legislative taxing authority, ballot proposition, constitutional amendment, higher education, funding, financial allocation, state budget, Texas A&M University

Transcript Highlights:

• DESPITE THE OPERATOR ADMITTING TO DRINKING AND THERE WAS NO BREATHALYZER, NO BLOOD DRAW AND YET ALCOHOL
• AGE DOES NOT GUARANTEE SKILL AND OWNING A BOAT DOESN'T MEAN YOU KNOW HOW TO OPERATE IT SAFELY.
• THESE DRONES CAN BE DISRUPTIVE TO FARM OPERATIONS.
• BY THE AMERICAN BOARD OF CERTIFICATION FOR A CERTIFICATION AND FOR HAVING STATE AND FEDERAL FUNDING
• >> Senator Gaetz: SUPERVISORS OF ELECTIONS ARE OPERATING CONSUMER FRIENDLY OFFICES.

Keywords: 999, senate, all

Transcript Highlights:

• Around the operations of private religious post-secondary institutions.
• While these private religious institutions operate without licensure, they should operate under some
• to qualify for full certification.
• It permits licensed practitioners to issue certificates of medical exceptions, providing flexibility
• and maintenance inspection of all permitted stormwater management systems owner operated by September

Summary: The committee first heard CS for CS for SB 344, which would modernize the Telecommunications Access System Act of 1991 based on Public Service Commission recommendations. The bill drew no opposition and was reported favorably. Members then took up several Senator Burton measures: CS for SB 714 on non-opioid advanced directives, which was amended to create a Department of Health website access point for a voluntary form allowing patients to notify providers they do not want opioid medications; CS for SB 738 on child care and early learning providers, which streamlines and updates child care regulation and was supported by industry and business groups; CS for SB 756 on health insurance coverage for individuals with developmental disabilities, which removes the age-8 diagnosis limit and age cap for mandated autism-related coverage; and CS for CS for SB 1356, creating a Florida Institute for Pediatric Rare Diseases at FSU and a newborn genetic testing pilot, later amended to add FIU and Nicklaus Children’s Hospital to the board and remove specific appropriations. All of these bills were reported favorably. The committee also approved CS for CS for SB 1624 on higher education, a broad bill affecting tuition policies, workforce programs, institutional governance, and naming changes. The bill generated extended discussion over replacing references to “minority” with “underrepresented,” with the sponsor explaining the intent was to focus on low-income access and student support, while members raised concerns about impacts on majority-minority institutions and preeminence pathways. An amendment added guardrails for private religious postsecondary institutions by requiring public review of affidavits of compliance and giving the Commission for Independent Education enforcement authority. After debate, the bill was reported favorably. The committee then passed CS for SB 1626 on child welfare, which addresses military-family investigations, emergency shelter certification, children’s services council appointments, criminal-background exemptions, group-home rates, licensing extensions, small residential group homes, missing-children procedures, and psychotropic medication refills; it was amended to adjust council board composition and then reported favorably. Additional bills approved included SB 178, directing Florida A&M University to conduct an agronomic study on emerging crops for land taken out of production; SB 1162, expanding boating improvement funding for trailer parking and offering lease incentives for clean marine manufacturers; CS for CS for SB 958, creating a type 1 diabetes early detection information program for parents and schools; CS for CS for CS for SB 1070, requiring ECGs for student athletes with phased implementation and exemptions, after extensive testimony from parents and advocates about sudden cardiac arrest; CS for SB 774, requiring electronic transmission of certain court orders to sheriffs within six hours; SB 1516, creating an International Aerospace Innovation Fund administered by Space Florida; SB 994, revising driver education requirements and prompting a commitment to add distracted-driving instruction; and CS for CS for SB 1402, expanding eligibility for dropout retrieval programs. The committee also took up SB 810 on stormwater management systems, amending it to focus annual inspections on vulnerable MS4 infrastructure. That bill drew significant opposition from the Florida League of Cities, counties, and stormwater groups, who argued the mandate would duplicate existing permit requirements and impose major costs, but supporters said it was a basic flood-prevention measure. The transcript ends during debate on SB 810, before a final vote is shown.

Transcript Highlights:

• our written testimony, the DCCA's funding source is unique among departments, as its programs and operations
• DCCA's funding and seeks to request increases in its ceilings to expend special funds to meet its operational
• are specially funded by its operations are specially funded by its own<00:03:05.159> Revenue
• special funds to meet its operational special funds to meet its operational needs<00:03:21.000><
• out of their home, that they're allowed to operate because there's...

Keywords: 912, senate, all

Summary: The Joint Committee on Ways and Means and Commerce and Consumer Protection heard the Department of Commerce and Consumer Affairs present its biennium budget request for fiscal years 2025 to 2027. Director Nainoa Ando said the department’s requests were primarily special-fund ceiling increases to meet operational needs. Major items included an additional $12 million to complete the King Kamehameha V Post Office building roof project after hidden deterioration and water intrusion were discovered, plus funding related to fringe benefits and central services assessments. The department also outlined requests for a new medical compact implementation cost, an auditor position, an engineer position, and a captive insurance IT modernization project. A significant portion of the discussion focused on the Office of Consumer Protection’s landlord-tenant call line and public service access. Senators raised concerns that callers often reach voicemail, are told to leave a message, and sometimes are referred to look up the law themselves. DCCA said the Oʻahu line is staffed by one full-time employee backed by two to three investigators, with one investigator each on Maui and Hawaiʻi Island, and that calls are tracked in a case management system. The department said it plans to add one more Oʻahu staff position through a transfer from another division and that a new call-center/web system with time tracking is expected to go live in the summer. Members also discussed a possible bill related to Pearson VUE nursing certification testing, with one senator describing the burden on neighbor-island nursing graduates who must travel to Honolulu for a one-hour test. The senator said she intended to introduce legislation after receiving no response to repeated outreach. DCCA did not take action on that proposal during the hearing. For the PUC-related requests, the department explained a one-time $1 million request for outside consulting tied to Maui wildfire-related filings, including wildfire safety mitigation and hazard mitigation plans, and a separate $900,000 request through the Consumer Advocacy Division to hire consultants for review and analysis. The committee also discussed a captive insurance IT modernization request, which DCCA said would replace manual and spreadsheet-based processes with a cloud-based system to better handle filings, payments, and workflow; no vote or final action was taken on the budget items during the hearing.