Requires a call-blocking service to be provided in state contracts that include procurement of a voice service; provides that a voice service provider shall not be subject to civil or criminal liability for failure of a call-blocking service to block a call, or mistakenly blocking a call that should not have been blocked.
Summary
Bill A00984 aims to amend the state finance law by mandating that any state contract involving the procurement of voice services must include a call-blocking service. This legislation defines 'voice service' broadly, encompassing various forms of telecommunication, including those utilizing internet protocols. The bill also stipulates that voice service providers offering call-blocking services will not face civil or criminal liability for either blocking calls that were wanted or failing to block unwanted calls. The intent behind this bill is to enhance consumer protection against unwanted telemarketing and robocalls.
Impact
If enacted, this bill would significantly alter the procurement process for voice services within state agencies, public authorities, and municipalities. It would ensure that all contracts for voice services include a call-blocking feature, which could lead to a decrease in unwanted calls received by state employees and citizens. Additionally, the liability protection for service providers may encourage more companies to offer call-blocking solutions, potentially increasing the availability of such services in the market.
Sentiment
The sentiment surrounding Bill A00984 appears to be generally positive, with discussions highlighting the importance of consumer protection against unwanted calls. However, there may be concerns regarding the effectiveness of call-blocking technologies and the implications for legitimate communications. As there have been no recorded votes or committee discussions available, the overall sentiment remains speculative based on the bill's intent and objectives.
Contention
Notable points of contention may arise regarding the potential for legitimate calls to be mistakenly blocked by the call-blocking service, which could affect important communications. Some stakeholders, particularly those in industries reliant on telemarketing or customer outreach, may oppose the bill due to concerns about its impact on their operations. Additionally, there may be discussions about the adequacy of the analytics used to identify unwanted calls.
Same As
Requires a call-blocking service to be provided in state contracts that include procurement of a voice service; provides that a voice service provider shall not be subject to civil or criminal liability for failure of a call-blocking service to block a call, or mistakenly blocking a call that should not have been blocked.
Requires a call-blocking service to be provided in state contracts that include procurement of a voice service; provides that a voice service provider shall not be subject to civil or criminal liability for failure of a call-blocking service to block a call, or mistakenly blocking a call that should not have been blocked.
Requires a call-blocking service to be provided in state contracts that include procurement of a voice service; provides that a voice service provider shall not be subject to civil or criminal liability for failure of a call-blocking service to block a call, or mistakenly blocking a call that should not have been blocked.
Further providing for definitions, for registration requirement, for unlawful acts and penalties, for blocking of caller identification and other telemarketing screening products or services prohibited, for unwanted telephone solicitation calls prohibited, for violations and for investigation.
Requires voice service providers to display the level of STIR/SHAKEN authentication on incoming calls in an way understandable by the general public; requires voice service providers to file annual reports with the public service commission.
In abortion, providing for access to reproductive health services facilities; in particular rights and immunities, providing for action for blocking access to reproductive health services facility; and imposing penalties.