Relates to services provided to residential customers by energy service companies; provides that beginning January 1, 2024, no energy service company shall execute a new contract for generation services with any individual residential retail customer; establishes that this prohibition shall not apply to, or otherwise affect, any government body that aggregates the load of residential retail customers as part of a community choice aggregation program approved by the public service commission.
Enacts the "billing transparency act"; provides that every utility corporation, energy services corporation and municipality shall provide an itemized breakdown of customers' bills each month; provides that electric utility corporations, energy services companies and municipalities shall maintain a dedicated and easily accessible customer website that explains customer charges.
Relates to energy services companies; authorizes ESCO's to only enroll new or renew existing residential or small non-residential customers in gas or electric service if certain conditions are met.
Relates to energy services companies; authorizes ESCO's to only enroll new or renew existing residential or small non-residential customers in gas or electric service if certain conditions are met.
Relates to the reconnection of service for low-income customers; provides that upon the signing of a reconnection plan where a low-income customer shall pay no more than three percent of such customer's monthly income for electric or gas service or six percent of monthly income for combination electric and gas service plus such customer's current monthly bill, a utility shall reconnect such service.
Establishes a usage monitor program for the purposes of notifying residential customers when energy usage exceeds a cost or usage threshold in a given billing period determined by the residential customer.
Requires third-party food delivery services and third-party grocery delivery services to provide the ability to include a gratuity at the same point in the online order process when the underlying order is placed; provides that customers shall not be required to pay a gratuity; provides that third-party food delivery services and third-party grocery delivery services shall not reduce the compensation of any worker as a result of gratuities; establishes penalties for violations of such provisions.