Video & Transcript : 'claims adjustment' :
Page 95 of 500
MN
Minnesota 2025-2026 Regular Session
Expanding and modifying Medicaid fraud provisions 2/26/26
Minnesota House Floor Meeting
Transcript Highlights:
- It allows us to better prosecute long-running and sprawling fraud schemes by adjusting the statute of
- And yes, we do have claims that high right now.
- And yes, we do have claims that high right now.
- And yes, we do have claims that high right now.
- And yes, we do have claims that high right now.
AZ
Transcript Highlights:
- The insurers have a timely option available to them, which is they can adjust the amount that they offer
- They will come to us... ...They will come to us and file a ton of these claims.
- So if we engage in behavior where we're systemically not paying claims, you could have a class action
- Finally, the bill contains requirements for when a workers' compensation claim is disputed. Mr.
- This bill has provisions for if the claim hasn't been accepted or has not been reported yet.
Bills:
HB2211, HB2229, HB2389, HB2403, HB2445, HB2502, HB2620, HB2813, HB2872, HB2889, HB2960, HB4028, HCR2007
Keywords:
contractors, subcontractors, resident preference, public contracts, materials supply, Arizona Revised Statutes, local businesses, pregnancy resource center, pregnancy center, crisis pregnancy center, DHS, Arizona Department of Health Services, state appropriation, general fund, nonprofit grant, women's health, maternal health, reproductive health, abortion funding, pro-life
TX
Transcript Highlights:
- And finally, $74.7 million for settle-up and other adjustments.
- And then TEA adjusts them accordingly?
- Maybe there's just a minor adjustment that's made in the curricular delivery.
- Some districts were, you know, perfect, and there's no adjustment.
- Been adjusted or have there been adjustments made? House Bill 3. Okay. Fiscal year 20.
CA
California 2025-2026 Regular Session
Senate Energy, Utilities and Communications Committee May 12th, 2026
Energy, Utilities and Communications
HI
Hawaii 2026 Regular Session
House Chamber - Tue Feb 17, 2026, 12:00PM HST - Day 16
Hawaii House Floor Meeting
Bills:
HB1974, HB1853, HB1973, HB1574, HB2619, HB1966, HB1643, HB1671, HB2558, HB1854, HB2173, HB1575, HB2229, HB1535, HB1978, HB2508, HB1549, HB2187, HB1550, HB1977, HB2314, HB1871, HB2319, HB1591, HB1858, HB1898, HB2372, HB1765, HB2012, HB1706, HB1962, HB1963, HB1975, HB2009, HB2083, HB2224, HB1877, HB1959, HB1626, HB1665, HB2488, HB2456, HB2548, HB2207, HB1832, HB2079, HB1985, HB1618, HB2486, HB2242, HB2045, HB1703, HB2236, HB2480, HB1976, HB2287, HB2288, HB1777, HB276, HB1660, HB1676, HB1605, HB1751, HB1967, HB2383, HB2340, HB1946, HB2268, HB1950, HB2156, HB2118, HB1859, HB1863, HB1996, HB2114, HB2423, HB2429, HB2475, HB2534, HB2545, HB1813, HB1941, HB2474, HB2583, HB1576, HB1886, HB1939, HB2540, HB2590, HB2000, HB2163, HB2386, HB1691, HB1680, HB2516, HB1993, HB2442, HB1510, HB1958, HB1692
Keywords:
HB1974, hearing loss, audiology, audiologist, hearing screening, hearing aids, cochlear implants, tele-audiology, communication access, assistive technology, speech-language pathology, deafness, hard of hearing, public health, kupuna, keiki, dementia, cognitive decline, fall prevention, State Health Planning and Development Agency
HI
Hawaii 2026 Regular Session
JHA Info Briefing - Tue Feb 17, 2026 @ 2:00 PM HST
Hawaii House Floor Meeting
Transcript Highlights:
- well as the population-based surveys like the national drug use surveys and Behavior Risk surveys to adjust
- well as the population-based surveys like the national drug use surveys and Behavior Risk surveys to adjust
- behavior<00:28:56.640><c> risk</c><00:28:56.960><c> surveys</c><00:28:57.840><c> to</c><00:28:58.240><c> adjust
- </c><00:28:58.720><c> the</c> behavior risk surveys to adjust the behavior risk surveys to adjust the
Bills:
HB1974, HB1853, HB1973, HB1574, HB2619, HB1966, HB1643, HB1671, HB2558, HB1854, HB2173, HB1575, HB2229, HB1535, HB1978, HB2508, HB1549, HB2187, HB1550, HB1977, HB2314, HB1871, HB2319, HB1591, HB1858, HB1898, HB2372, HB1765, HB2012, HB1706, HB1962, HB1963, HB1975, HB2009, HB2083, HB2224, HB1877, HB1959, HB1626, HB1665, HB2488, HB2456, HB2548, HB2207, HB1832, HB2079, HB1985, HB1618, HB2486, HB2242, HB2045, HB1703, HB2236, HB2480, HB1976, HB2287, HB2288, HB1777, HB276, HB1660, HB1676, HB1605, HB1751, HB1967, HB2383, HB2340, HB1946, HB2268, HB1950, HB2156, HB2118, HB1859, HB1863, HB1996, HB2114, HB2423, HB2429, HB2475, HB2534, HB2545, HB1813, HB1941, HB2474, HB2583, HB1576, HB1886, HB1939, HB2540, HB2590, HB2000, HB2163, HB2386, HB1691, HB1680, HB2516, HB1993, HB2442, HB1510, HB1958, HB1692
Keywords:
HB1974, hearing loss, audiology, audiologist, hearing screening, hearing aids, cochlear implants, tele-audiology, communication access, assistive technology, speech-language pathology, deafness, hard of hearing, public health, kupuna, keiki, dementia, cognitive decline, fall prevention, State Health Planning and Development Agency
ID
Transcript Highlights:
- By using a home... ...by moving between locations or claiming temporary stays.
- An endowment fund adjustment recognizes increased endowment fund distributions of $1,909,700.
- Senators, this is a bill that makes some adjustments to the Idaho Parental Rights Act.
- But apparently we need to adjust the law to make sure people understand that.
- The other adjustments are the Division of Financial. Replacement laptops and desktops.
Summary:
The Senate convened with a quorum present, approved the prior day’s journal, and then moved through routine orders including committee reports, gubernatorial appointments, messages from the governor, and messages from the House. Several bills were introduced and referred to committees, including appropriations measures for the Department of Health and Welfare, a firearms preemption bill, and House measures on taxation, Medicaid, dentistry, and the National Guard. The Senate also received and filed various enrolled bills and confirmations, and advanced multiple measures to later orders for consideration.
The chamber then took up a long series of third-reading bills. Among the major policy items discussed were Senate Bill 1412, creating the Idaho Student Safety and Educator Disclosure Act; House Bill 789, approving the Coeur d’Alene Tribe water rights settlement; House Bill 570, expanding reckless driving provisions for school and construction zones; House Bill 654, expanding the definition of police dogs to include electronic storage detection dogs; House Bill 681, removing statutes of limitation for certain child sex offenses; House Bill 575, requiring the state controller to publish asset forfeiture information; House Bill 736, lowering the threshold for ballot name rotation; House Bill 793, redirecting beer tax revenue to replace lost Alcohol Beverage Control funding; House Bill 798 and 799, repealing outdated state treasurer and alcohol code provisions; House Bill 665, revising Appaloosa specialty plate funding; and House Bill 667, ending non-domiciled commercial driver’s licenses in Idaho. The Senate also debated housing and tax measures, including House Bill 707 on land division for financing accessory dwelling units, House Bill 722 on utility property tax reporting, House Bill 792 on occasional sales and yard sales, and House Bill 800 on manufactured home siting.
Other bills addressed education, insurance, and health care. House Bill 815 corrected a transportation support funding issue for a charter school; House Bill 849 revised the career ladder for CTE instructors and pupil services staff; House Bill 562 increased notice periods for insurance cancellations and nonrenewals; House Bill 825 changed funding for the Idaho Heritage Trust and specialty plates; House Bill 788 created a preceptor-based prior authorization exemption for Medicaid providers; House Bill 785 established a school discipline framework for inappropriate online behavior; and House Bill 846 clarified student enrollment counts. Debate on these measures focused on consumer protection, workforce shortages, school safety, housing supply, and administrative cleanup. Most bills passed on voice or roll-call votes, with the Senate approving many measures by wide margins, though House Bill 849 passed narrowly and House Bill 788 passed with a closer vote. Several bills were returned to the House after Senate passage, and titles were approved without correction.
CA
California 2025-2026 Regular Session
Assembly Health Committee Apr 22nd, 2025
Transcript Highlights:
- Rather, AB 574... ...to care as opponents of this bill claim without evidence.
- Opponents claim that this could reduce network participation.
- It informs DHS that a 340B-purchased drug was used for the claim.
- I do want to just push back on one thing because we keep. in the claims portion.
- I also just want to address an open issue around the claims data.
Summary:
The Assembly Health Committee met on April 22 and took up a special order of bills focused largely on prior authorization and utilization management in health care. The chair framed the discussion as part of a broader legislative effort to reduce delays and barriers to care, especially in behavioral health, chronic disease management, cancer treatment, and rehabilitation services. AB 384 by Assembly Member Connolly would prohibit prior authorization for inpatient mental health or substance use emergency admissions and related physician care; supporters said it would prevent dangerous delays in crisis care, while insurers and health plans warned about fraud, abuse, and ambiguity around residential treatment facilities. The bill was moved on a due pass as amended motion and passed the committee on a party-line style vote, with Republicans largely absent or not voting.
The committee then heard AB 510 by Assembly Member Addis, which would require health plans, upon request, to provide a peer reviewer of the same or similar specialty when a treating provider appeals a prior authorization denial or modification. Supporters argued that specialty-matched review would make appeals fairer and more clinically informed; opponents said the requirement was too rigid and that timelines and electronic submission rules needed changes. After discussion about the need for timely, specialty-specific review, the bill was approved on a due pass as amended motion and placed on call. AB 539 by Assembly Member Schiavo would extend prior authorization approvals to one year or the duration of the physician’s prescribed treatment for chronic conditions; supporters cited repeated denials and treatment interruptions, while opponents raised concerns about overbreadth, fraud, and the need for shorter validity periods. The bill was also passed as amended and placed on call.
The committee next considered AB 669 by Assembly Member Haney, which would bar concurrent and retrospective review for the first 28 days of medically necessary substance use disorder treatment and limit prior authorization for related outpatient medications. The bill was presented with a powerful personal story from Ryan Matlock’s mother about her son’s death after an insurer cut off treatment early; supporters said the measure would keep patients in care long enough to stabilize, while opponents argued it would reduce oversight and could allow lower-quality or non-evidence-based care. The bill was moved on a due pass as amended motion and placed on call. Finally, AB 512 by Assembly Member Harabedian would shorten prior authorization response times to 24 hours for urgent requests and 48 hours for non-urgent requests; supporters said delays can worsen outcomes, while opponents warned the timelines were unrealistic and could increase administrative burdens and safety issues. The bill was approved as amended and placed on call. AB 574 by Assembly Member Mark Gonzalez was then heard; it would allow up to 12 medically necessary physical therapy sessions for a new episode of care without prior authorization, with supporters emphasizing stroke and neurological recovery and opponents warning of reduced oversight and unnecessary care. The transcript ends during testimony on AB 574, before final action is shown.
MN
Transcript Highlights:
- And when school districts, at the end of the summer, have unemployment claims, those claims come out
- </c> summer and they have unemployment claims summer and they have unemployment claims those<00:10:23.880
- ><c> that</c><00:10:25.360><c> separate</c> those claims come out of that separate those claims come
- </c> provide the ability to claim provide the ability to claim unemployment<00:25:51.279><c> benefits
- I've been disappointed with the direction that PSO is headed without needed adjustments.
MN
Transcript Highlights:
- um even though um the adjustment um even though um the Senate's<00:55:22.640><c> education</c><00:55
- um because this would be a uh adjustment um because this would be a uh voter-approved<00:55:32.720><
- And section 4 establishes the sparsity adjustment within the formula.
- And section 4 establishes the sparsity adjustment within the formula.
- um that requires aid payment adjustment um that requires the<00:58:24.400><c> commissioner</c><00:58
MO
Missouri 2026 Regular Session
Elementary and Secondary Education Feb 18th, 2026
Elementary and Secondary Education
Transcript Highlights:
- If the one offering the substitute would like to present the adjustments, I would appreciate it.
- But removing... ...go back to work on an agreement of a potential placement adjustment.
- But removal is listed as one of the ways that you shall obtain consent to make an adjustment, so in a
- And if it comes down to the point where the school district is claiming that maybe their non-consent
- And if it comes down to the point where the school district is claiming that maybe their non-consent
FL
Transcript Highlights:
- provided to the office so that a process can be created for consumers to gather and streamline data by adjusters
- Preferred claims, as Mr.
- relates to state-administered receivership and liquidation proceedings as it relates to resident claims
- And when they can't see what they want to see, they see what they don't want to see and they adjust the
- Bradley, the amendment states that AI cannot be used as the sole determination to deny an insurance claim
Summary:
The committee heard and advanced several insurance, financial regulation, and public safety bills. The most extensive discussion centered on SB 1656, a major Office of Insurance Regulation bill covering reciprocal insurers, rate transparency, data calls, cybersecurity notification, and stronger oversight of continuing care retirement communities (CCRCs). The sponsor and OIR described the bill as aimed at transparency and preventing insolvencies, especially after recent CCRC failures. CCRC residents and industry representatives testified both in support and in opposition, with supporters emphasizing resident protection and opponents warning about liens, reserve requirements, management-company regulation, and higher costs. After debate and assurances that problematic provisions would be refined, the committee adopted a delete-all amendment and then reported the bill favorably.
The committee also passed SB 1658, which creates a public records framework for the uniform mitigation verification of inspection form database while protecting policyholders’ personal information; a clarifying amendment was adopted before the bill was reported favorably. SB 1612 on financial institutions was approved after a substitute amendment restored current limits on credit union investments and kept only reimbursement, not salary, authority for certain board members and officers. SB 1740, an insurance bill intended to reduce premiums and insurer insolvency risk, was amended to prioritize rate-decrease filings and prohibit claim denials based solely on AI, then reported favorably.
Two public-safety bills also moved forward. SB 1212 on firefighter health and safety would update OSHA-related protections, address toxic exposure in gear, encourage safer replacement equipment, and support best practices and mental health resources; an amendment refined terminology and added related provisions, and the bill was reported favorably. SB 1184 on residual market insurers was amended to preserve existing consumer protections and disclosure rules for excess and surplus lines and to clarify Citizens-related appointment requirements before being reported favorably. Throughout the meeting, members repeatedly noted ongoing stakeholder negotiations and intent to refine several bills further in later committee stops.
CA
California 2025-2026 Regular Session
Assembly Budget Subcommittee No. 4 on Climate Crisis, Resources, Energy, and Transportation Mar 19th, 2025
Transcript Highlights:
- I don't want the workman's comp claim coming to Budget Subcommittee No. 4, right? That's it.
- CalRecycle may establish or adjust performance standards by March 1, 2032.
- Cow recycle may establish review or adjust covered products to the department.
- Cow recycle may establish review or adjust performance standards by March 1, 2032.
- The Board of Environmental Safety can adjust this set rate every year, and that's their authority to
Summary:
The subcommittee heard presentations on the administration’s Proposition 4 spending plans for extreme heat mitigation and outdoor access, then took up SB 54 implementation, SB 707 textile producer responsibility, and recovery needs related to the Los Angeles fires at state parks. For the extreme heat chapter, agencies described funding for the Extreme Heat and Community Resilience Program, urban greening, urban forestry, fairground upgrades, and technical assistance for community-based climate programs. Witnesses emphasized that these are existing programs with strong demand, that technical assistance is important for reaching disadvantaged and tribal communities, and that the proposed funding would expand outreach and implementation capacity. Members asked for more detail on where funds have gone geographically, examples of successful projects, tree-planting totals, and how fairgrounds could better support fire staging and emergency preparedness. The LAO said the timing of the administration’s proposed funding generally made sense because the programs are already established, and no votes were taken.
For outdoor access, State Parks, Fish and Wildlife, and Natural Resources described funding for new parks in underserved communities, deferred maintenance, state lands access, and several new or pending programs. State Parks said the park development program would fund roughly 48 projects and that deferred maintenance funding would address high-priority health, safety, and access needs. Fish and Wildlife said its lands program would improve visitor amenities and access on properties that often lack basic facilities. The Natural Resources Agency also outlined three newer outdoor-access proposals: expanding recreation in disadvantaged communities, enhancing natural resource values and trail access, and a nature/climate/education facilities grant program. The LAO distinguished between existing programs, which are ready to move forward, and the newer proposals, where the Legislature may want more input before funds are allocated. Members also raised concerns about park police vacancies, the need to track outcomes for accessibility investments, and whether Prop. 4 could help with wildfire-related recovery at state parks.
CalRecycle then presented on SB 54, the plastics and packaging producer responsibility law, and members pressed hard on the delay in regulations. CalRecycle said it has held workshops, formed an advisory committee, selected the producer responsibility organization, and completed required baseline and covered-material reports, but needs more time to address complex comments and novel features such as source reduction and eco-modulated fees. Members expressed frustration that a statutory deadline was missed and asked for a concrete timeline; CalRecycle said it expects regulations in place by 2026, ahead of the PRO’s January 1, 2027 plan deadline. Finance said the Beverage Container Recycling Fund is currently healthy enough to support short-term loans for implementation. The committee also reviewed SB 707, the textile EPR law, which would create the nation’s first textile producer responsibility program; staff said the proposal would add positions and loan authority, and members noted the statutory deadlines for PRO approval, needs assessment, and later regulations. The hearing ended with discussion of the January Los Angeles fires’ damage to Topanga State Park and Will Rogers State Historic Park, where State Parks described extensive losses, emergency response work, and ongoing damage assessment. Members asked about FEMA eligibility, state funding sources, and community engagement in rebuilding, and the department said it is still assessing costs and will work with the public on reimagining the parks.
KY
Kentucky 2026 Regular Session
Senate Standing Committee on State and Local Government. (2-4-26)
State & Local Government
Transcript Highlights:
- . >> Thank you, Chair Nemes, and thank you for adjusting the schedule.
- the northeast corner of Kenton in the Covington area. >> Thank you, Chair Nemes, and thank you for adjusting
- limits a local government's authority to regulate the operation of a business that are to be owned or claimed
- limits a local government's authority to regulate the operation of a business that are to be owned or claimed
- limits a local government's authority to regulate the operation of a business that are to be owned or claimed
LA
Transcript Highlights:
- They pay out 10.3% of their claims. State Farm, on the other hand, pays out 51%, and Allstate 41%.
- For every $100 collected, they pay $10 in claims. They're high premiums, low payouts.
- Speaking of unconstitutional, this doesn't mention the state panel process for state claims.
- It's $250 per person, not for claim. $250, though, correct? Per person.
- You have a doctor saying, looking at the facts, there's merit in this claim, let's go to court.
MN
Minnesota 2025-2026 Regular Session
House Agriculture Finance and Policy Committee 4/15/26
Agriculture Finance and Policy
Transcript Highlights:
- This will adjust the per diem rates to 125 for these other two committees, and they'll go in to match
- It pays about 80% of the market value on the loss, and so basically out of every five claims, you'll
- :51.920><c> uh</c> just for uh just for uh wolf<00:14:52.839><c> depredation</c><00:14:53.440><c> claims
- It pays about wolf depredation claims.
- , you'll be able to basically gain claims, you'll be able to basically gain one<00:15:05.160><c> more
Bills:
HF3548
WA
Washington 2025-2026 Regular Session
House Consumer Protection & Business Jan 16th, 2026 at 08:00 am
Consumer Protection & Business
Transcript Highlights:
- We would also want to sort of perhaps adjust the bill on the one-third limit because it's not clear how
- We would also want to sort of perhaps adjust the bill on the one third limit because it's not clear how
- While the bill claims to protect children, it will do the opposite.
- As you've heard, the claim that third-party verification providers don't keep data are incorrect.
- Claims that age and identity verification services provide adequate privacy are demonstrably false.
Bills:
HB2112
US
US Federal 2025-2026 Regular Session
A joint hearing with the House Committee on Small Business to examine prosperity on Main Street, focusing on keeping taxes low for small businesses. Apr 8th, 2025 at 09:00 am
Small Business and Entrepreneurship Committee
Transcript Highlights:
- Throughout the past 40 years, our tax code has been repeatedly adjusted to favor the wealthy and the
- They spent their time claiming we are attacking democracy. The message from Democrats is clear.
- So how would you have to adjust the operations of your small business, Patriot Aluminum Products, if
- Here we are, I guess, claiming that that era should be revisited upon the American people yet again,
- Zimmerman, the Trump administration claims it wants to restore U.S. manufacturing.
Keywords:
joint hearing, small business, Tax Cuts and Jobs Act, economic recovery, tax relief, job creation
Summary:
In this joint hearing of the House Committee on Small Business and the Senate Committee on Small Business and Entrepreneurship, the primary focus was on the importance of making the Tax Cuts and Jobs Act of 2017 (TCJA) permanent. The chair emphasized that small businesses are crucial for the nation's economic recovery, especially in the wake of current federal policies perceived as detrimental. Witnesses shared their experiences and highlighted how the tax cuts facilitated job creation and business expansion, stressing the need for continued support through ongoing tax relief measures. The meeting included discussions about the economic implications of the TCJA's potential expiration, with members voicing their concerns regarding how this could impact small businesses and the broader economy.
ID
Transcript Highlights:
- Idaho Code to establish provisions regarding private insurance coverage and claims for state property
- So we've been able to adjust and take care of that.
- They picked up the endowment adjustment.
- They picked up the endowment adjustment.
- Colleges and universities picked up the endowment adjustment.
Summary:
The House convened with a quorum, approved the journal, welcomed a substitute member, and received multiple Senate messages and committee reports. Several bills were introduced and referred, including measures on medical advanced healing, insurance/state property claims, stablecoins, solid waste, public assistance definitions, and foreign ownership of single-family homes. The chamber also advanced a number of bills to second or third reading, and adopted House Concurrent Resolution 32 on energy policy, which urged a focus on baseload energy sources, transmission, ratepayer protection, property rights, and aquifer protection; it passed by voice vote.
The House passed a series of bills on the floor, including House Bills 838, 721, 817, 752, 680, 860, 875, 876, 877, 795, 826, 832, 843, and 872, along with Senate Bill 1373. The measures covered topics such as requiring draft policy bills with budget recommendations, plan review timelines for public projects, a mobile cigar business permit, restroom and changing-room restrictions, recorded investigative interviews of child abuse allegations, revisions to medical parental rights and emergency care language, vacancy-based budgeting calculations, the State Board of Education budget, vocational rehabilitation rent, a response to litigation over prior law, honey commission governance, CTE teacher recruitment, homeowners exemption proration, and ballot formatting. Most passed with comfortable margins, though House Bill 875 passed narrowly 35-34 and House Bill 752 drew substantial debate before passing 54-50-1.
Debate was especially intense on House Bill 752, with supporters framing it as a protection for women’s privacy and safety and opponents arguing it would criminalize bathroom use and target transgender people. House Bill 875 also drew concern that codifying budget-calculation methods could constrain future budgeting flexibility, while supporters said it would improve transparency and prevent funding vacant positions. House Bill 876, the State Board of Education maintenance budget, prompted criticism over a 6.8% base reduction and warnings about layoffs and program cuts at colleges and universities. House Bill 826, 832, 843, and 872 were all considered under suspended rules and passed, and the House also adopted HJM 18 urging action against geoengineering, with members citing concerns about sky streaks and climate intervention. The House recessed and later returned to continue business, with additional Senate bills and House bills referred for committee action.
FL
Florida 2025 Regular Session
February 11, 2025 - 09:00 AM
Transcript Highlights:
- This system was recently modernized after failing to meet the surge in unemployment claims during the
- The reduction in the average number of adjudication issues on a reemployment assistance claim?
- That includes the integration of Florida Commerce's initial claims application for Reconnect.
- We also want to implement the lessons learned, and because of that we've adjusted our schedule.
- At the outset of the program, we are implementing the initial claims application for Reconnect, as I
Summary:
The subcommittee heard updates on several state technology modernization efforts, beginning with the Florida Division of Emergency Management’s Enterprise Business Solution (DEMS). FDEM said DEMS is about 50% complete, with some grants and finance functions already live, and is intended to replace manual disaster and grants processing with a cloud-based system. Officials described faster reimbursement timelines after recent storms, major return-on-investment claims, and a planned final phase focused on design, testing, communications, data governance, and additional functionality. Members asked about the total cost, the role of Florida Digital Service, deliverables-based contracting, and how much of the system is live; FDEM said the project is expected to cost about $16 million to $16.8 million and finish by June 2027, with some follow-up information to be provided.
The Department of Legal Affairs presented its Office of Attorney General Modernization Program, a follow-up to an earlier effort that failed after spending about $26 million. Acting Attorney General John Gard said the department has now moved to an off-the-shelf case management product, LawBase, and is in development and testing, with the Office of Statewide Prosecution already live and full implementation expected by the end of the fiscal year. The request includes funding for staff augmentation, cloud storage, the LawBase license, redundancy through a backup site in Orlando, and OnBase support. Members questioned the prior failure, the use of Florida Digital Service standards, data location and cloud migration, and the redundancy plan; Gard said lessons learned included better scoping and that the current effort is on track.
The Department of Highway Safety and Motor Vehicles then updated the committee on Motorist Modernization, including the Orion system and the MyDMV portal. Officials said Phase 1 and Phase 2 have modernized driver license and motor vehicle services, with Phase 2 statewide rollout scheduled to begin in April 2025 and Phase 3 proposed at $16.5 million for dealer services, data warehouse improvements, and call center modernization. Members asked about payment options, organ donor questions, staffing, cybersecurity, cloud strategy, and the digital driver license program. The agency said the portal already allows some sanctions to be cleared online, an ACH option is being developed, the digital driver license vendor has changed with a fall go-live anticipated, and the department is using security testing and a managed security service provider. Officials also said the system is currently on an on-prem private cloud, with future workloads expected to move to public cloud where appropriate.
Finally, Florida Commerce presented on the Reemployment Assistance modernization system, Reconnect, and the FLWINS workforce system. Commerce said Reconnect is hosted in the Azure Government Cloud, has reduced claim filing time, improved fraud detection, and increased appeals capacity, and now needs $4.9 million in recurring funding to cover ongoing operations, cloud hosting, licenses, and staff augmentation. Members asked about adjudication issues, wait times, fraud prevention, and whether the system stores caller identifiers; Commerce said the average wait to speak to a representative is about 18 minutes and claims are generally processed in four to six weeks. The committee then began hearing about FLWINS, which is intended to create a “no wrong door” workforce portal under the REACH Act, but the transcript cuts off before that presentation concluded.