Video & Transcript Research : 'workload management'

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MN

Minnesota 2025-2026 Regular Session

Committee on Rules and Administration - 04/20/26

Rules and Administration

Transcript Highlights:
  • Senator Pappas mentioned the tremendous workload we have had, particularly this year in the short year
  • Senator Pappas mentioned the tremendous workload we have had, particularly this year in the short year
  • Senator Pappas mentioned the tremendous workload we have had, particularly this year in the short year
  • Senator Pappas mentioned the tremendous workload we have had, particularly this year in the short year
Keywords: 1187, senate, all
NH
Transcript Highlights:
  • more um than what a year's workload more um than what we've<00:31:14.720> had<00:31:15.120>
  • So, in terms of workload, you're doubling that review process.
  • I'm Dorene Shockley, the manager of the Bureau of Licensing and Certification.
  • I'm Dorene Shockley, the manager of the Bureau of Licensing and Certification.
  • I'm Dorene Shockley, the manager of the Bureau of Licensing and Certification.
Keywords: 928, house, all
Summary: The committee first approved the draft minutes of its May 16, 2025 meeting, with one correction removing Representative Dry from the attendance list because she was present as a guest rather than an appointed member. The committee then received a Department of Health and Human Services update from Commissioner Lori Weaver, who focused on the rural health transformation grant process. She said the department has been gathering stakeholder input since July, issued a request for information on September 22, and is working toward an end-of-October draft and a November 3 deadline, with a grant writer request expected to go before Governor and Council at no cost to the state. The bulk of the meeting centered on federal changes affecting SNAP and Medicaid. Karen Heert explained that the federal law changes commonly referred to as the “Big Beautiful Bill” or HR1 will affect SNAP eligibility and state costs, including a shift in administrative cost sharing from 50/50 to 75/25 beginning in October 2026 and a possible state share of benefits if New Hampshire’s error rate is too high. She said the program affects about 43,000 households, that New Hampshire’s federal fiscal year 2024 error rate was 7.57% versus a national rate of 10.93%, and that the state must get below 6% to avoid liability. She also said DHS is preparing remediation steps, auditing cases, and seeking technology and staffing support, including a grant for automation and training. Henry Litman then described Medicaid changes under HB2 and the new federal law. He said New Hampshire returned to pre-pandemic eligibility verification rules on July 1, including a 10% income compatibility standard and reduced ex parte renewals, which has increased manual work and contributed to a drop in enrollment from about 185,000 in late June to about 178,000 in early September. He also reviewed new child premiums, pharmacy copays, Granite Advantage premiums, and possible Medicaid work requirements, noting that DHS is working with CMS on implementation details and may use a state plan option rather than an 1115 waiver because it would be less expensive and faster. Members asked several questions about the SNAP error-rate rules, the distinction between administrative and client errors, the effect of unpaid copays, and the timing and legal risk of the Medicaid work requirement; no votes were taken on those policy issues.
MO

Missouri 2026 Regular Session

Joint Committee on Administrative Rules Jun 12th, 2026

Joint Committee on Administrative Rules

Transcript Highlights:
  • Expanding access across these licensed clinicians would more evenly distribute workloads among all licensed
  • Workloads among all licensed staff and prescribers and ease the limited workforce capacity of psychiatrists
  • I don't do pain management.
  • I don't do pain management.
Summary: The Joint Committee on Administrative Rules met to consider a Missouri Prescription Drug Monitoring Program rule proposal after the Department of Natural Resources withdrew its items. The hearing focused on 1 CSR 60-1.010, which would expand delegate-level PDMP access to additional licensed behavioral health professionals, including licensed clinical social workers, licensed master social workers, marital and family therapists, professional counselors, and psychologists, while also correcting prior rule language involving medical assistants and clinical nurse specialists. Testimony from the PDMP executive director and supporters from Compass Health and the Department of Mental Health argued the change would improve care coordination, medication reconciliation, and safety in multidisciplinary behavioral health settings, especially CCBHCs. They said access would remain limited to licensed professionals working under a prescriber/dispenser relationship, with individual logins and penalties for misuse. Opponents and some committee members raised concerns that the rule would expand access beyond the original statutory framework without legislative change, could be used beyond treatment purposes, and should instead be addressed through statute rather than rulemaking. After public testimony, the committee debated whether the proposal exceeded statutory authority and whether the expansion was too substantive for rulemaking alone. A motion was made to disapprove the rule on grounds including lack of statutory authority, conflict with state law, and arbitrariness. The motion passed by a roll call vote of 7-1, and the committee disapproved Rule 1 CSR 60-1.010 before adjourning.
FL

Florida 2026 5th Special Session

Education Pre-K - 12 Nov 4th, 2025

Transcript Highlights:
  • a low-performing area an opportunity to have a better education—never would try to do anything to manage
  • Same sports, same workload, same expectations. It's not based on performance.
  • Same sports, same workload, same expectations. It's not based on performance.
  • exposure: certifications themselves right now in athletic coaching do not verify experience in risk management
Summary: The Education Pre-K through 12 Committee heard a presentation from Florida High School Athletic Association Executive Director Craig Damon, joined by student athletes Sydney Daniel and Taylor White. The students spoke about the value of education-based athletics, leadership, and the need for safe, equitable opportunities. Damon then discussed FHSAA issues including rising sportsmanship problems, ejections, violent incidents, recruiting allegations, transfers, mental health pressures on student athletes, and the need for qualified coaches. He said the association tries to be proactive, work with schools on discipline, and emphasize that school changes should be for academic reasons rather than athletics. Senators asked about mental health, transfer rules, and a recent Jacksonville incident; Damon explained the current transfer exceptions and said the association lacked authority over the Jacksonville football game because the schools were not in FHSAA football. The committee then heard a panel on high school coaches’ compensation led by Florida Coaches Coalition Executive Director Dr. Andrew Ramgett, with Coach Mike Hickman, Coach Charlie Ward, and superintendents from Okaloosa and Walton counties. Ramgett argued that coaching supplements are outdated, have not kept pace with the expanding year-round demands of coaching, and amount to very low hourly pay in many sports. He also said Florida’s restrictions on booster club funding and minimal certification requirements contribute to turnover and difficulty retaining qualified coaches. Hickman and Ward described coaching as a demanding, year-round profession that affects students beyond athletics, including academics and mental health. The superintendents said they value coaches but must balance compensation against limited district funds and other staffing needs; one noted Walton County uses a dedicated administrative lane for football coaching and athletic administration. Senators discussed whether booster club funding should be allowed, whether compensation should be tied to performance, and whether any increase in base student allocation would actually reach coaches. Public commenters, including Florida Athletic Coaches Association Executive Director Shelton Cruz and former coach Tyrone McGriff, urged support for coaches and emphasized their broader impact on students’ lives and school safety. At the end of the meeting, the committee took up confirmation hearings for appointments on tabs 3 through 6 and, with no appearance forms filed, voted unanimously to recommend confirmation. Senator Burgess then moved to adjourn, and the committee concluded the meeting.
FL

Florida 2026 Regular Session

Education Pre-K - 12 Nov 4th, 2025

Education Pre-K - 12

Transcript Highlights:
  • a low-performing area an opportunity to have a better education—never would try to do anything to manage
  • Same sports, same workload, same expectations. It's not based on performance.
  • Same sports, same workload, same expectations. It's not based on performance.
  • exposure, certifications themselves right now in athletic coaching does not verify experience in risk management
Summary: The committee heard a presentation from Florida High School Athletic Association Executive Director Craig Damon, joined by student athletes Sydney Daniel and Taylor White, on current issues in high school sports. Damon said the association received more than 309 allegations this year, including 113 recruiting complaints, but only two coaches were suspended for recruiting violations, and those were self-reported. He focused on rising sportsmanship problems, violent incidents, and ejections, saying the association is working with coaches and athletic administrators on prevention and positive-behavior campaigns. He also discussed mental health pressures on student athletes, the effects of frequent transfers and school choice on team stability and community pride, and the need for more qualified coaches on campus who understand interscholastic rules and student support responsibilities. Senators asked about the transfer system, violent conduct, and whether the association would propose changes; Damon said he would support guardrails that protect school choice while limiting midseason athletic transfers. The committee then took up a panel on high school coaches’ compensation led by Florida Coaches Coalition Executive Director Dr. Andrew Ramgett, with Coach Mike Hickman, Coach Charlie Ward, and superintendents from Okaloosa and Walton counties. Ramgett argued that coaching supplements are outdated, often amounting to very low hourly pay despite year-round duties, and said Florida’s system has not kept pace with increased responsibilities, inflation, or neighboring states. He also criticized restrictions on booster-club support, minimal coaching certification requirements, and turnover among coaches, and urged changes that would allow coaches to negotiate fairer compensation and receive external funding. Hickman and Ward emphasized the long hours, family strain, and mentoring role of coaches, while the superintendents said districts face finite budgets and must balance coach pay against teacher, bus driver, and other staffing needs; they also warned that booster-funded pay could create inequities between wealthy and less affluent communities. Senators discussed whether booster-club funding should be allowed, whether compensation should vary by performance, and whether any new funding should be categorical. Public comment followed from Florida Athletic Coaches Association Executive Director Shelton Cruz and former coach Tyrone McGriff, both of whom stressed the broader educational and safety impact of coaches and asked lawmakers to support the next generation of coaches. After the presentations, the committee took up confirmation hearings for appointments on tabs 3 through 6 and, by a single roll-call vote, recommended all appointees favorably. The meeting then adjourned.
CA

California 2025-2026 Regular Session

Assembly Appropriations Committee Apr 9th, 2025

Appropriations

Transcript Highlights:
  • Members my name is Ed Little and I am one of the government affairs managers with Californians for Safety
  • result in minor reductions in fee revenue that would likely be offset by an associated reduction in workload
Keywords: 988, house, all
NM

New Mexico 2025 Regular Session

Senate - Judiciary Oct 1st, 2025

Senate Judiciary

Transcript Highlights:
  • We had taken out that metro court reference as the bill went through, but that has caused some workload
  • The workload, and again, there were about 400, there were exactly 428 hostility cases that were transferred
WY

Wyoming 2026 Regular Session

Joint Appropriations Committee, January 9, 2026

Appropriations

Transcript Highlights:
  • However, management council has already met in December, and they have sponsored legislation for the
  • The governor could not have possibly known that at the time management council was meeting.
  • The governor could not have possibly known that at the time Management Council was meeting.
  • <01:55:14.480> and as they work look at their workload and as they work look at their workload
  • on hand as well as the the the workload on hand as well as the the the workload availability<01:
Keywords: 916, all
CA
Transcript Highlights:
  • The short answer is it depends on the managed care plan contract and agreed-upon rates.
  • managed care plans may have the right to do so based on their contracts. ...payment, though some managed
  • Martha's cognitive impairments had impacted her ability to submit IHSS hours and manage...
  • I’ve had the pleasure of working as a case manager for Daybreak for the past year.
  • I’m a case manager also from Daybreak. I have also worked with clients under HomeSafe.
Summary: The joint Assembly Budget Subcommittee hearing focused first on long-term services and supports for older adults, especially the “forgotten/overlooked middle” who earn too much for Medi-Cal but cannot afford private long-term care. Administration witnesses from DHCS, the Department of Aging, and Social Services described Medicare’s limited long-term care coverage, Medi-Cal’s role, the elimination of the Medi-Cal asset test, and ongoing state studies and listening sessions on financing options. Testimony from advocates and researchers emphasized rising homelessness among older adults, the need for better navigation and coordination across health, aging, housing, and social service systems, and short-term policy steps such as share-of-cost reform, housing stability supports, and protecting home- and community-based services. Members highlighted the need for a coordinated, no-wrong-door approach and asked for the most impactful budget investments to address affordability and homelessness risk. The second major topic was the Community-Based Adult Services (CBAS) program. CDA reported that CBAS helps participants remain in the community, that 304 centers operate statewide serving about 42,000 people, and that demand is stable but access gaps remain in some regions. DHCS explained that a 2024 rate increase authorized by SB 159 became inoperative after Proposition 35, and that a separate 10% rate change on the fee schedule was the result of a DHCS system error; the department said it would not require recoupment, though managed care plans may act under their contracts. CBAS providers and advocates warned that reimbursement rates have not kept pace with costs, that several centers have closed, and that clawbacks could trigger more closures. They requested $74.8 million ongoing General Fund to close part of the rate gap and preserve the program, while members expressed concern about closures and the cost savings of keeping people out of more expensive institutional care. The hearing then moved to In-Home Supportive Services (IHSS) and statewide collective bargaining. CDSS reviewed provider recruitment and retention efforts, including electronic timesheets, direct deposit, and the now-completed IHSS Career Pathways program, which trained more than 59,000 providers. CDSS also summarized its AB 102 workgroup report on statewide versus regional bargaining, saying the final report would be sent to the Legislature soon and that statewide bargaining appeared more viable than regional bargaining, though it would require clear statutory scope and major fiscal changes. The department estimated that each $1 per hour statewide wage increase would cost at least $1.3 billion to $1.5 billion annually. Labor advocates argued that IHSS wages, benefits, and training are too inconsistent across counties and called for statewide bargaining, consumer participation, and ongoing state funding. County representatives supported stronger wages but cautioned that counties need protection from new costs and administrative burdens, and consumer advocates warned that moving bargaining to the state could weaken local consumer control and the program’s consumer-driven structure.
MN

Minnesota 2025-2026 Regular Session

House State Government Finance and Policy Committee 2/24/26

State Government Finance and Policy

Transcript Highlights:
  • complex workloads and complex investigations.
  • complex workloads and complex investigations.
  • complex workloads and complex investigations.
  • Everything from equipment for managing Everything from equipment for managing body<01:08:58.159>
  • everything that goes into managing everything that goes into managing complex<01:09:09.839> carry
Bills: SF856, HF3168, HF3528, HF389
OK

Oklahoma 2026 Regular Session

Health and Human Services Oversight REVISION 2: Delayed until 11:30 AM

Health and Human Services Oversight

Transcript Highlights:
  • So it sounds like really a lot of it is just to manage their workload as well, so they can do better
  • Yeah, that would be, that sort of goes along with that compliance and sort of, is that a manageable number
HI
Transcript Highlights:
  • , realtor, or an asset manager for assistance.
  • manager, a realtor, or an asset manager manager, a realtor, or an asset manager for<00:16:15.519
  • that are not part of the same parent entity or managed by the same property owner or manager, would
  • It's just they send it off to a management company, and over time it just becomes so unaffordable and
  • just they send it off to a management just they send it off to a management company<01:16:04.560
Summary: The committee first took up HB 2611, which would prohibit algorithmic price-setting in Hawaii’s rental market, require public education by the Attorney General, and establish fines and penalties. The Department of the Attorney General opposed the bill, saying its language was too unclear and could expose landlords and agents to criminal and civil liability for ordinary rent-setting practices based on public information or assistance from property professionals. Members asked about antitrust standards, tacit agreement, and whether using county-published affordable-rent schedules would be unlawful; the AG said that would not be unlawful if based on public information and without collusion. Testimony was mixed, with the chair noting support from the Hawaii Civil Rights Commission, Hawaii Realtors with comments, 50501 Hawaii and General Strike Hawaii, Haloha Project, 13 individuals, and one opponent. The committee then heard HB 2102, which clarifies that residential projects involving ground disturbance in high-risk areas remain subject to state historic preservation review and removes an exemption for lands presumed nominally sensitive. The Office of Planning and Sustainable Development and the Department of Planning and Permitting supported the measure, saying it would improve clarity and ensure review focuses on projects most likely to affect historic properties or iwi kupuna, while also urging language refinements to better define sensitive sandy-soil areas and balance preservation with housing timelines. NAP Hawaii opposed the bill, arguing it would undo progress made last session and that the current process already includes protections for inadvertent discoveries and efficiency for lower-risk areas. The Office of Hawaiian Affairs strongly supported HB 2102, explaining it was responding to beneficiary complaints about late-added language in last year’s law and saying the nominally sensitive-area language should be removed because it was adopted without sufficient stakeholder input and could be harmful to iwi kupuna protections. Native Hawaiian Legal Corporation and several individuals also supported the bill. Committee discussion focused on how “nominally sensitive” areas are determined, whether project proponents could self-certify areas as exempt, and how high-density residential projects should be treated; SHPD said it uses survey and monitoring data to map sensitivity, that highly sensitive areas like Kīauea are not nominally sensitive, and that some high-density projects should remain exempt if they do not involve new ground disturbance. The hearing included no final vote in the portion provided, but the chair noted 48 individuals in support and continued questioning on the bill’s definitions and implementation.
AZ

Arizona 2026 Regular Session

02/11/2026 - Senate Health and Human Services

Health and Human Services

Transcript Highlights:
  • They would take over the care management—so, coordinating—and this was distributed yesterday around 4
  • That is managed care organization, so that would be the insurance companies.
  • We got a lot of questions about the case management and the program integrity, and I know the sponsor
  • The words aren't “managed care organization,” but it really is.
  • He needs help with his medication management.
Summary: The committee first approved the February 4 minutes and then heard Senate Bill 1086, which would require AHCCCS contractors to reimburse non-contracting providers for certain laboratory services when a member was referred by a contracting provider, and would bar prior authorization for diagnostic services and retaliation tied to such referrals. AHCCCS testified neutral but warned the prior-authorization ban could increase utilization and create fiscal and federal compliance concerns. The committee adopted the Warner amendment limiting non-contracting reimbursement to no more than contracting-provider rates, then passed SB 1086 as amended on a 4-2 vote. The committee next took up Senate Bill 1611, an emergency measure to require AHCCCS to contract with an administrative services organization for program integrity and case management functions for the American Indian Health Plan, while keeping AHCCCS ultimately responsible. The chair’s amendment expanded the ASO’s duties to include provider support, quality improvement, and data analytics, removed AHCCCS claims payment authority, added more tribal observers, and exempted IHS and tribal facilities. Testimony strongly supported reforming the system after fraud and overcorrection harmed Native members and providers, but AHCCCS raised concerns about the fast timeline, possible duplication of fraud-fighting functions, and the need for 45 days of tribal consultation. The committee adopted the amendment and passed SB 1611 as amended on a 5-2 vote. Senate Bill 1630 would create a Medicaid-funded home and community-based services program for adults with serious mental illness, capped initially at 250 members under the Angius amendment, with semiannual reporting and a process for future expansion only if costs are reduced or neutral. Supporters said the bill would help the sickest SMI patients avoid repeated hospitalizations, jail, and homelessness, and could save the state general fund by shifting costs to federal Medicaid funding; AHCCCS was neutral and said it was finalizing the fiscal estimate. The committee adopted the amendment and passed SB 1630 unanimously. The committee also passed SB 1193, protecting emergency medical care technician personal information from disclosure; SB 1318, repealing an outdated state dense-breast notification requirement to align with FDA language; and SB 1345, restricting anonymous complaints against health care institutions, though AHCCCS warned that federal law may still require investigation of complaints from any source and that the bill could reduce reporting and invite litigation.
HI

Hawaii 2026 Regular Session

GVO DEFER, GVO Public Hearings 02-05-2026

Government Operations

Transcript Highlights:
  • Next up, 2930, uh, risk management revolving fund.
Summary: The committee met for decision-making on measures heard earlier in the week and took up a series of government operations, procurement, public records, public meetings, and related bills. Several measures were deferred one week to February 12, 2026, including bills on state construction projects, government accountability, gubernatorial appointments, the legislature, public procurement, and a bill on Hawaiian lei sales, largely so the committee could compare similar measures, address concerns, or integrate related reports. The committee also deferred SB 2449 on public meetings for the year, citing concerns that the proposed business-day definition was overly prescriptive and unnecessary. The committee passed several bills with amendments. These included measures clarifying UIPA applicability to records created or maintained by agencies, with amendments changing “government function” to “agency function” and committee report language noting Attorney General concerns and exempting ERS for now; SB 2811 on state building projects with technical amendments and a delayed effective date; SB 2809 on budget-related reports; SB 2336 on trees, with a Senate draft and removal of “political subdivision”; SB 2308 on small purchase vendor compliance, setting the threshold at $5,000 and adding a delayed effective date; SB 2601 on procurement, reorganizing misdemeanor language and leaving funding/FTE issues to Ways and Means; SB 2219 on a capital visitor center working group; and SB 2849 on public meetings, with technical amendments and a delayed effective date. Bills on neighborhood board concerns and public notice were also adopted, with SB 2929 drawing testimony both for and against. Testimony was generally supportive on procurement and small business measures, especially SB 2928 establishing permanent small business procurement coordinator positions, which drew strong support from the State Procurement Office, DBEDT, the Chamber of Commerce, DOT, the Ethics Commission, and others. On public notice, the County of Maui supported allowing website posting, while another witness raised concerns about accessibility, centralized notice locations, and impacts on kūpuna and people with disabilities. On search and rescue, the committee heard support for creating a statewide coordination structure, along with discussion of where such an office should reside; the Attorney General raised constitutional and placement concerns, while witnesses suggested law enforcement, DLNR, or DoD as possible homes. The committee also heard support for a bill protecting home addresses of covered public servants and candidates, though the Public First Law Center urged broader coverage and a better fit with existing law.
HI

Hawaii 2026 Regular Session

GVO Public Hearing 02-03-2026

Government Operations

Transcript Highlights:
  • architect to be directed by a state architect appointed by the governor and to have them organize, manage
  • state projects rather than state managers managing state projects, and that I think might be one of
  • Uh, we have had problems with consultants in the past, that they are managing state projects rather than
  • state managers managing state projects, and that I think might be one of the reasons why we have this
  • require the state or political subdivision to ensure that all arborists and other professionals managing
Summary: The committee heard several government operations measures, beginning with SB 2064 on state construction projects, which would create an office of the state architect within DAGS to oversee design review and approvals for state construction. DAGS said it stood on its written testimony, DECAB supported the bill, DOT supported it, and HGA opposed it. No audience testimony or member questions were taken, and the chair moved on. The committee then took up SB 2312 on government contracts, which would make records held by private contractors performing government functions subject to UIPA. The State Procurement Office, Attorney General, OIP, ERS, DHS, and HGA offered comments or opposition, while the League of Women Voters, Public First Law Center, All Hawaii News, Grassroots, and several individuals supported the bill. Public First Law Center argued the bill closes a loophole and does not expand or reduce existing exemptions, while OIP and others raised concerns about privacy, confidential information, and the need for clearer procedures. Members discussed possible clarifying amendments, including changing “government function” to “agency,” and the bill was left for further consideration. Other measures discussed included SB 2662 on government accountability, which would require justification and caps for external consultants; ERS and DOT opposed it, while the American Council of Engineering Companies of Hawaii and Airlines Committee of Hawaii argued consultants are often more efficient and necessary for major projects. The committee also heard SB 2744 on due process, for which no testimony was received; SB 2809 on budget-related reports, with comments from B&F and the Tax Foundation; SB 2862 on gubernatorial appointments, opposed by the Governor’s Office and the Hawaii Correctional System Oversight Commission and supported by one individual; a bill on continuous legislative sessions, with comments from B&F, LRB, and Hope for Hawaii; SB 2336 on tree management standards, supported by an individual and the Outdoor Circle; and SB 2075 on public procurement local preferences, which drew broad support with comments from SPO and the Attorney General and discussion of simplifying the preference structure. No votes were taken in the excerpt, and the chair repeatedly moved measures along after testimony and questions.
OK
Transcript Highlights:
  • health advisory committee representative and serves as a member of the quality assurance committee for managed
  • our favorite guest in the Pennell homestead, an entrepreneur and inventor, someone who has been managing