Video & Transcript Research : 'caseload'
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OK
Oklahoma 2026 Regular Session
Appropriations and Budget Judiciary Subcommittee - Morning Session Jan 13th, 2026 at 09:00 am
A&B Judiciary Subcommittee
Transcript Highlights:
- On top of that, the caseload stress of all of the things, and they may be running from county to county
- That means our delinquent attorneys are handling a huge caseload, trying to determine what to do with
- We would love to see a prosecutor in each district that doesn't have a shared caseload that isn't doing
- I think, as DA Austin pointed out, you're looking at the juvenile deprived caseload, the delinquent caseload
- And of course, she was very happy for her boss, but also she recognized that if her caseload continues
CA
California 2025-2026 Regular Session
Assembly Budget Subcommittee No. 3 on Education Finance Mar 4th, 2025
Transcript Highlights:
- Governor's budget utilizes estimates provided by the Student Aid Commission to determine student caseload
- We anticipate maybe a larger financial aid package for students if the numbers in terms of the caseload
- Our Middle Class Scholarship Program estimates are based on caseload data that was provided by the Student
- Estimates are based on caseload data that was provided by the Student Aid Commission in October.
- adjustment for Cal Grant and an upward caseload adjustment for the Middle Class Scholarship.
TX
Transcript Highlights:
- 37,000 that range anything from. patient that you may see also in a state hospital to some type of caseload
- , case management, medication. and top mental health caseload.
- that an attorney is in court when they are needed, helping the court to effectively manage. their caseload
- To ensure that those offices and the attorneys and their staff don't have crazy. caseloads, but there
- They are following the caseload guidelines.
MN
Minnesota 2025-2026 Regular Session
House Judiciary Finance and Civil Law Committee 1/23/25
Judiciary Finance and Civil Law
Transcript Highlights:
- Have you guys seen an increased caseload? It depends on what areas you're talking about.
- If you could, what's the average caseload per guardian, if you have an idea?
- If you could, what's the average caseload per guardian, if you have an idea?
- We have higher caseloads of 24. Not everybody is at 24.
- Some of those lower caseloads are when we have new staff that are brought into the program.
Summary:
The House Judiciary Finance and Civil Law Committee approved the January 21 minutes and then reviewed committee rules, emphasizing deadlines for handouts, testimony notices, and substantive amendments, along with a warning that disruptive signs, noise, or demonstrations could lead to removal from the hearing room. The chair said the rules would be shared with the full House and noted the committee would operate with quorum and not tolerate chaos.
The committee then heard a presentation from Tammy Baker Olson, the state program administrator for the Guardian ad Litem Board, on the program’s structure and budget request. She explained that guardians ad litem are independent voices for children’s best interests in child protection and family court cases, not attorneys or direct service providers. She said the program operates statewide, with 243 employees, and in 2024 advocated for more than 12,000 children, attended over 30,000 court proceedings, and filed reports in over 16,000 hearings. She also described specialized Family Court and Indian Child Welfare divisions, efforts to address racial disparities, and training requirements for guardians.
Members asked about mileage and travel demands, the distinction between a child’s attorney and a guardian ad litem, caseloads, re-entry outcomes, the move from contractor/volunteer models to employee-based staffing, and the role of volunteers. Olson said most guardians use personal vehicles and mileage reimbursement, average caseloads are about 24, and the program has not seen a statewide increase in cases but does face staffing vacancies and turnover in some areas. She said the board believes the employee model improved advocacy and supervision, while the program is rebuilding a modest volunteer pool. She also said the program supports Indian Family Preservation Act-related work and has a formal process for handling conflicts of interest, which should be raised immediately to a supervisor rather than waiting for a complaint process.
KY
Kentucky 2025 Regular Session
Interim Joint Committee on Appropriations and Revenue (8-20-25)
Transcript Highlights:
- of time, while we were experiencing staffing issues, we had staff that were carrying an increased caseload
- of time, while we were experiencing staffing issues, we had staff that were carrying an increased caseload
- Carrying an increased caseload.
- Um, as you can see, you know, with a caseload of around 300,000 cases and, you know, a sample size of
- Um, as you can see, you know, with a caseload of around 300,000 cases and, you know, a sample size of
Keywords:
Meeting Start 00:00:00
FY 2025 Budget Close Out 00:02:55
Impressions of H.R. – 119th Congress 00:28:15
SNAP Payment Error Rates 00:37:05, 958, all
Summary:
The committee first established a quorum, approved the July minutes, and recognized Jennifer Hayes of the Department of State Budget Director for her retirement and long service. Secretary Hicks then presented a review of fiscal year 2025 closeout for the general fund and road fund, explaining that the general fund ended with a $313 million surplus and the road fund with a $61 million surplus. He attributed the general fund result to strong corporate income and LLC tax receipts, investment income, and lower-than-budgeted spending, while noting that individual income tax and sales tax underperformed estimates. He also described how the general fund surplus was allocated, with $62 million used for necessary government expenses and $251 million deposited into the budget reserve trust fund, which remained at historically strong levels. For the road fund, he said the surplus would be deposited into the Department of Highways construction account, and he highlighted record motor vehicle usage tax receipts despite lower motor fuels tax revenue due to a rate decline.
Members asked questions about the pass-through entity tax, delayed filing deadlines, THC beverage sales, and income tax collection from undocumented workers. Hicks said the pass-through entity tax remains difficult to model because of timing issues and the first year’s unusual filing pattern, and that staff are still working with the Department of Revenue and other states to improve forecasting. He said the delayed filing deadline likely would not require a major restatement and that any related receipts would still be counted in fiscal 2026. On THC beverages, he said the issue would be considered in the next forecasting cycle. On the undocumented-worker question, he said withholding may capture some of the revenue but referred broader collection efforts to the Department of Revenue.
The committee then shifted to an overview of the federal reconciliation act’s potential impact on the next biennial budget, with Hicks and Commissioner Lisa Dennis focusing on Medicaid and SNAP. Hicks said the Congressional Budget Office estimated roughly $900 billion in federal savings over 10 years, driven in part by work or community engagement requirements for the Medicaid expansion population and limits on state-directed payments. He emphasized that CMS still must issue regulations to define how the state-directed payment reductions will be calculated, making the exact fiscal impact uncertain. He referred members to a prior Medicaid Oversight Advisory Board presentation for more detail, and the discussion remained informational with no votes or formal actions taken on the federal changes.
FL
Florida 2025 Regular Session
Appropriations Committee on Criminal and Civil Justice Oct 8th, 2025
Transcript Highlights:
- We have that added caseload of civil cases that we handle.
- Significantly, the CCRC North and the CCRC Middle, their most pressing issue is an increase in caseload
- CCRC North has experienced a 50% increase in their caseload.
- And I will point out last year, CCRC North asked for two additional teams to address that caseload increase
FL
Florida 2025 Regular Session
February 19, 2025 - 03:30 PM
Transcript Highlights:
- weight it, algebraic formula weighted on the hotline, or we focus on the caseworker, what their caseload
- I think it was a 1 to 16 caseworker caseload ratio that we were striving to get through in this funding
- Caseload looks like.
- Representative McFarland was talking about from some historical funding inequities in order to get a caseload-to-caseworker
Summary:
The Human Services Subcommittee met with a quorum present and took up a presentation from the Department of Children and Families on HB 7089, which revises how Florida’s community-based care (CBC) lead agencies for child welfare are funded. Representative McFarland described the bill’s background, arguing that the prior formula relied too heavily on outdated, static factors and produced inequities among CBCs. She emphasized that the new approach is intended to provide a more stable, transparent, and statute-based funding method that better supports prevention, case management, and family services while reducing year-to-year political uncertainty.
DCF Chief of Staff Casey Penn explained that HB 7089 required an actuarially sound, reimbursement-based formula developed with CBC and provider input. The new model uses a cost-based structure with three tiers: Tier 1 for operational and administrative costs, Tier 2 for per-child/per-month service costs, and a possible Tier 3 incentive component for performance measures if the Legislature chooses to fund it. The model includes regional growth factors, inflation adjustments, a 2% risk corridor for Tier 2, a hold-harmless provision for agencies that would otherwise receive less than prior funding, and the ability for CBCs to retain some state general revenue savings. DCF said the model produced a total budget need of about $1.392 billion, roughly $28.6 million above the prior year after offsets, and that the department is also updating its child welfare case management system to improve data quality and future modeling.
Members asked about whether prevention spending is captured, how Tier 3 incentives would work and how much they might cost, how the formula accounts for insurance, hurricanes, child acuity, and staffing costs, and whether CBC executives’ compensation is capped. DCF said prevention is included in the model but is not yet separately broken out due to data limitations, Tier 3 is optional and not yet costed, and the formula can incorporate additional growth factors if needed. On executive pay, DCF explained that compensation is limited by statute for CBC contracts, but multiple contracts and non-state funding sources can affect total compensation; staff later clarified that CBC CEOs with multiple contracts had been reviewed for compliance. The meeting ended after questions, and Representative Miller moved to adjourn; the subcommittee adjourned without any vote on the bill.
FL
Florida 2025 Regular Session
Judiciary Jan 14th, 2025
Transcript Highlights:
- The second goal was to utilize caseload and workload information to manage resources and promote accountability
- of dealing with the surge by redistributing cases and revising the blind filing system to achieve caseload
- The average caseload grew from 11,500 cases per judge to 14,000 cases per division.
- They have now reduced their average caseload per county division to 638 cases, which is actually less
CA
California 2025-2026 Regular Session
Assembly Budget Subcommittee No. 1 on Health May 19th, 2026
Transcript Highlights:
- DSH is continuing to expand its continuum of care and anticipates a total contracted caseload of 862
- In terms of the caseload impacts, which was one of the questions that has come up, we estimate that in
- This estimate is based on the assumption that Medi-Cal caseloads of seniors and persons with disabilities
- sharing and disseminating more information over the coming months as we get more information on caseload
- Now, we did do an initial review of the Medi-Cal estimate, and we found that the underlying caseload
Summary:
The Assembly Budget Subcommittee on Health heard presentations on several May Revision proposals, beginning with an overview from the Legislative Analyst’s Office and the Department of Finance on the state’s budget condition and the administration’s efforts to reduce out-year deficits through a mix of revenue measures, fund shifts, and program reductions. The chair expressed support for some administration proposals, such as added health IT funding, county administration support, a delay in Medi-Cal cuts for some immigrants, and additional Covered California subsidy backfill, but also criticized proposed Medi-Cal premiums, changes to senior eligibility, the lack of a Medi-Cal dental solution, and other cuts affecting counties, workforce, and rural access. The LAO said the budget still relies heavily on reserves and borrowing and urged more reserves and caution on new commitments.
The Department of State Hospitals presented several proposals, including reduced county bed billing authority, limited contract exemption authority for online clinical subscriptions, reversion of unspent prior-year funds, additional lease revenue authority for the Metro Central Utility Plant replacement, funding for electronic health record implementation, and a shift of workforce development costs to Behavioral Health Services Act funds. The department also described savings and realignments in its IST and CONREP programs, including making the Independent Placement Panel permanent and adjusting funding for jail-based competency treatment and conditional release services. Members questioned the BHSA workforce funding swap, and the administration said it was part of a broader General Fund offset strategy.
The Emergency Medical Services Authority requested funding for statewide behavioral health crisis response guidance and for continued operation of its enterprise systems, and the Department of Managed Health Care sought funds to modernize its complaint system and claims settlement data systems. The largest debate centered on the administration’s proposed use of Behavioral Health Services Act revenues to offset General Fund spending and fund state-directed behavioral health programs. The Department of Finance said the proposal would support population-based prevention, workforce programs, mobile crisis services, and other state-directed uses, while the LAO said it was still reviewing whether the uses comply with Proposition 1 and whether the non-supplement and eligible-use requirements are met.
The Commission for Behavioral Health strongly opposed proposed cuts to its Innovation Partnership Fund and community advocacy grants, arguing that both programs are central to community voice, culturally responsive services, and statewide innovation. Commissioners and many public commenters said the cuts would reduce grants to community-based organizations, tribal groups, veterans, LGBTQ communities, youth, and other underserved populations, and that the advocacy program helps communities participate in local planning and access services. The Department of Finance defended the reductions as a way to prioritize direct services and said the programs fit within Proposition 1, but members criticized the proposal as a midstream shift that would weaken community engagement and redirect funds away from prevention and advocacy.
CA
California 2025-2026 Regular Session
Assembly Budget Subcommittee No. 2 on Human Services Apr 30th, 2025
Transcript Highlights:
- We know the overlap of our clients who are on the active caseload of the major safety net programs like
- This measure aims to help us better understand what percentage of the CalFresh caseload might also be
- For context, our current CalWORKs caseload is about 950,000 individuals.
- By staggering the time at which we sent these messages out to the caseload, we were able to measure the
Summary:
The Assembly Budget Subcommittee on Human Services heard an overview of efforts to streamline access to safety net programs and move toward more automatic, person-centered enrollment. CDSS, DHCS, and CalHHS described current cross-enrollment between Medi-Cal, CalFresh, and CalWORKs, including data showing high overlap among programs and a text-message outreach pilot that increased CalWORKs applications and enrollments but reached only a small share of potentially eligible people. Witnesses emphasized barriers such as differing federal eligibility rules, data-sharing limits, privacy concerns, and the need for better technology, consent management, and stakeholder engagement. Members pressed the administration on how to institutionalize these efforts across administrations and asked for concrete budgetary and regulatory steps to support “no wrong door” enrollment and automatic referrals.
The committee also reviewed several chair priorities. On the proposed foster care multi-agency office, CDSS said existing coordination structures already address much of the intended work and asked to verify prior fiscal scoring. On the Employment First Office, CalHHS explained that the office’s $1 million budget was eliminated in the 2024-25 budget as part of deficit reductions, while noting that employment for people with intellectual and developmental disabilities remains an administration priority through existing departmental coordination. For the food insecurity proposal, CDSS said it could provide technical assistance but would need new data-sharing agreements, could not separately calculate a CFAP participation rate with current data, and would likely need until July 1, 2027, plus ongoing staffing, to complete the requested report. The mandated reporter proposal drew support for reform, with CDSS estimating low-millions in one-time training costs and ongoing costs in the hundreds of thousands.
The subcommittee also discussed a guaranteed income proposal. CalHHS suggested drafting new statutory language and considering a county-administered model rather than a state-run competitive grant process to reduce administrative burden, while members and public commenters urged support for AB 661 and a study of a permanent statewide guaranteed income program. Public testimony also supported automatic enrollment, community-supporting mandated reporting reforms, and cash assistance for fire recovery. In the final items, CSD described how local nonprofit partners helped during the Los Angeles fires with food, housing vouchers, transportation, and emergency energy assistance, and explained that LIHEAP and CSBG remain important but limited tools for disaster response. CSD also said recent federal staffing cuts and possible future federal budget threats could affect LIHEAP and CSBG administration, though no immediate service disruptions had occurred and additional LIHEAP funds were expected to be released soon.
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Children, Families and Persons with Disabilities Jun 21st, 2026 at 01:00 pm
Joint Committee on Children, Families and Persons with Disabilities
Transcript Highlights:
- For the first time in recent history, we're seeing a prolonged drop in the overall SNAP caseload.
- Caseloads are down.
- As charts one and two show, the Massachusetts SNAP caseload has increased 45% since the start of the
- However, as chart three shows, DTA staffing has not kept pace with the increased caseload.
- But when we look at the next six, eight months, year two, year three, having a caseload and staffing
Summary:
The House Committee on Children and Families held a hybrid hearing on a broad set of anti-hunger, family support, and basic-needs bills. Early testimony focused on SNAP and DTA operations: Rep. DeRosa and others urged passage of H. 196/S. 167 to require DTA to identify staffing, technology, funding, and operational needs to improve timeliness and customer service, warning that unanswered calls, delayed recertifications, and federal changes could sharply raise state costs through higher SNAP administrative burdens and payment-error penalties. Speakers from Massachusetts Law Reform Institute and Project Bread said DTA is under-resourced, caseloads have grown, and families are being denied or delayed due to phone and paperwork barriers. Another major SNAP-related bill, H. 254/S. 147, would require the Commonwealth to replace stolen EBT/SNAP benefits; testimony described more than $13 million stolen from about 27,000 households since June 2022 and argued families should not bear losses from organized theft rings.
The committee also heard strong support for H. 207/S. 117, which would restore state-funded nutrition assistance for legally present immigrants excluded from federal SNAP under recent federal changes. Advocates from Project Bread, the Massachusetts Law Reform Institute, local immigrant services, and public health groups said the federal cuts would leave thousands of residents, including refugees, asylum seekers, trafficking survivors, and children, without food support, and argued Massachusetts has a history of filling this gap. Testimony also supported H. 222/S. 104 to make the Healthy Incentives Program permanent and year-round; supporters said HIP improves nutrition, boosts local farms and regional economies, and had already served more than 212,000 households in FY25. A related child-support bill, H. 201/S. 110, would increase the amount of child support passed through to TAFDC families and expand good-cause exemptions; witnesses said the change would put more money directly in families’ hands, reduce poverty, and better protect survivors of domestic violence and families with complicated co-parenting situations.
A large portion of the hearing was devoted to deep-poverty and diaper-related legislation. Supporters of H. 214/S. 118 said cash assistance grants have lost value over time and should be raised annually until they reach half of the federal poverty level; advocates from Children’s HealthWatch, Hopewell, the Lift Our Kids Coalition, and parents described the links between deep poverty, poor child health, family stress, and child welfare involvement. They argued that higher grants would help families meet basic needs, reduce hospitalizations and neglect reports, and provide stability amid federal cuts. Finally, multiple witnesses backed diaper legislation, including H. 220/S. 151 and related bills, to create a diaper benefits pilot and/or diaper allowance commission. Testimony from the National Diaper Bank Network, MassCAP, Children’s HealthWatch, local diaper banks, and parents said diaper need is widespread, affects parental employment and mental health, and can cause health problems for infants; a federally funded pilot in Massachusetts was cited as showing improved employment, financial stability, reduced stress, and fewer diaper rashes. No votes or final actions were taken during the hearing; the committee heard testimony and asked questions throughout.
OK
Oklahoma 2026 Regular Session
Appr/Sub-Public Safety and Judiciary 2ND REVISED Jan 28th, 2026 at 09:00 am
Transcript Highlights:
- That is part of the issue is The burnout is incredibly high, and the caseloads are high.
- So one of the issues with having so few is that people have these extensive caseloads.
- And so their caseloads are too high.
- that the committee would look at, like just the vacancy openings, the remoteness of the office, the caseload
- I would venture to say that the caseload in Comanche County is per capita probably in the top.
CA
California 2025-2026 Regular Session
Assembly Budget Subcommittee No. 2 on Human Services Mar 12th, 2025
Transcript Highlights:
- We are projecting caseloads in the 2025-26 year for child welfare services of approximately 110,000 and
- We are projecting caseloads in the 2025-26-year for child welfare services of Projecting caseloads in
- Specifically, the cuts have led to increased caseload per caseworker, that amplifies the financial strain
- We have specialized caseloads to support victims and survivors of domestic violence in our county.
- Many vulnerable communities, like those in our domestic violence caseload, rely on child support to cover
Summary:
The Assembly Budget Subcommittee on Human Services held an informational hearing on child welfare, foster care, child support, and related prevention efforts. The chair opened by emphasizing mandated reporting reform, foster care system improvements, and community-based prevention, and noted that no votes would be taken. Public testimony focused first on mandated reporting, where a lived-experience advocate and several organizations argued that the current system overreports families, especially Black, Native, and Latino families, causes trauma, and should be reformed through standardized training, clearer thresholds, and stronger community supports rather than more hotline referrals. Casey Family Programs cited data showing nearly 90% of reports are unsubstantiated, while CDSS said it is already forming a Mandated Reporting Advisory Committee, updating training, and exploring community pathways and possible changes to the list of mandated reporters. CWDA and SEIU supported training and alternative response concepts but stressed child safety, county capacity, funding, and the need for careful implementation and accountability.
The committee then discussed a proposal to create a foster care multi-agency office within the California Health and Human Services Agency, led by a chief foster youth advocate with authority to coordinate across departments. Advocates said foster youth often need services from education, health, housing, and behavioral health systems that do not coordinate well, and argued that a central office with real authority could improve placement stability and access to services. CDSS responded that existing structures already provide coordination, including AB 2083 interagency teams, the Child Welfare Council, complex care steering committees, and the foster care ombudsperson, but said it was open to technical assistance. Members raised concerns about whether the new office would have enough authority and funding to avoid becoming another layer of bureaucracy, and the chair emphasized the need for real “teeth” and better interagency action.
The final major topic was the continuation and expansion of Promise Neighborhoods. A community leader described strong early results from the state-funded neighborhoods, including improved kindergarten readiness, reduced chronic absenteeism, higher graduation rates, food access, housing supports, and mental health services, but warned that current funding sunsets in June 2025 and that a fiscal cliff could jeopardize staff and services. CDSS said the four funded neighborhoods have reported positive outcomes and valuable flexibility, but also noted challenges with one-time funding, student mental health, and long-term planning. Assemblymember Mia Bonta urged continued investment, saying the place-based model is difficult to rebuild once lost, and the chair asked LAO to help identify the minimum funding needed to preserve the existing infrastructure while evaluation results are still pending.
NM
New Mexico 2025 Regular Session
IC - Legislative Education Study May 29th, 2025
Transcript Highlights:
- stages starting in the fall of 2023, with local districts and charters validating teacher licensure, caseloads
- benefits, quality of school climate and culture, and the stipend itself, including workload and caseload
- This includes better understanding of pipeline trends, caseload demands, and workload workload conditions
- Representative Baca, the things that we, we hear, and this is an ongoing thing, is that, um, you know, caseloads
- school accountability data, attendance improvement, school safety plan, postsecondary plans, uh, caseloads
FL
Florida 2025 Regular Session
Joint Legislative Budget Commission Sep 12th, 2025
Transcript Highlights:
- LARGELY EVEN THOUGH CASELOAD IS SLOWLY PROJECTED TO INCREASE, IT'S GROWING ABOUT HALF OF WHAT OUR POPULATION
- IF WE LOOK AT RELATIVE TO LAST SUMMER WE ACTUALLY HAVE A LOWER CASELOAD.
- OTHERWISE, RELATIVE TO THE LAST PLAN CASELOAD IS A LITTLE BIT LOWER. F MAP IS MORE FAVORABLE TO US.
AR
Transcript Highlights:
- based on language previously approved by the General Assembly, and a community correction quarterly caseload
- on language previously approved by the General Assembly and in a community correction quarterly caseload
Summary:
The committee met and considered several administrative personnel and compensation items. Item B approved a temporary extra-help hire at the University of Arkansas Community College Hope-Texarkana, allowing current Representative Dolly Henley to serve as director of Hempstead Hall, with the required council and governor approvals already provided. Item C approved a special compensation award bonus plan for employees at the Department of Shared Administrative Services and DF&A for work on specified projects and performance goals, and Item D approved a Department of Human Services reallocation of positions and related funding, including about $180,000 moved between divisions.
The committee also received informational reports under Items E through H, including a provisional position report for higher education, reports on special compensation and recruitment/incentive awards across state agencies, personnel actions taken under previously approved legislative language, and a community correction quarterly caseload report. No questions were raised on the reports.
All items were approved without opposition, and the meeting adjourned after no further business was brought before the committee.
TX
Transcript Highlights:
- determines how they are funded, based on what the appropriation says in each biennium regarding the caseload
- Caseloads are projected every year, and we recalculate that resource transfer.
- So, you were talking about the 17 to 1 caseload?
- We've also maintained 100% caseload compliance since December of 2023.
Keywords:
DFPS, Department of Family and Protective Services, child protective services, foster care, child welfare, Family Code, conservatorship, managing conservator, parental child safety placement, authorization agreement, temporary authorization order, child abuse, child neglect, placement reporting, court-ordered removal, investigation, family preservation, transparency, public reporting, data reporting
TX
Transcript Highlights:
- leveled off in 2024, but remained historically high. accounted for more than 40% of the court's civil caseload
- It's really difficult to determine what the caseload was going to be in the courts because we don't and
- is, there's a number of counties and areas across the state that because of. population growth or caseload
- Impacts to our capacity. and unknown caseloads, coordination with other agencies, which is sometimes
FL
Florida 2026 Regular Session
Children, Families, and Elder Affairs Feb 11th, 2025
Children, Families, and Elder Affairs
Transcript Highlights:
- we're in right now, that are in pre-service or within that first year where they have protected caseloads
- The average caseload for a CPI, yes, the average caseload for a CPI is anywhere from about 12 to 15.
- And then as far as an API, the average caseloads are about 10. Ten? Yes, ma'am.
Summary:
The committee heard three presentations focused on child welfare workforce development and the needs of children in Florida’s dependency system. First, the Florida Institute for Child Welfare described its Grow Center and related initiatives, including academic curriculum enhancements, simulations, virtual reality training, coaching, on-demand learning, advanced certifications, and the planned Tallahassee learning lab opening in January 2026. Members asked about conflict resolution, domestic violence, addiction, and microcredentials; the presenter said the institute is expanding training in those areas and is working with DCF to align advanced certifications with the department’s career ladder.
The Department of Children and Families then presented on the Continue the Mission initiative, which recruits veterans, military spouses, and former law enforcement officers into CPI, API, and case management roles. DCF said it has held more than 240 hiring events and hired 372 such workers since launch, while also improving recruitment and retention through higher starting pay, streamlined hiring, rebranding, wellness supports, and enhanced pre-service training. Senators asked about PTSD concerns, staffing levels, caseloads, hotline vacancies, and salaries; DCF said it had not seen direct PTSD issues from the hiring effort and provided figures including a $50,000 starting salary for CPIs, $37,000 for APIs, and average caseloads of 12 to 15 investigations for CPIs and about 10 for APIs.
Finally, DCF discussed the increased acuity of children in the dependency system, explaining that fewer children are entering care overall but those who do often have more complex behavioral, mental health, developmental, or medical needs. The department highlighted a new Behavioral Qualified Residential Treatment Program (BQRTP) designed for youth who need more intensive support than traditional foster or group home settings but do not require inpatient psychiatric treatment; one facility is licensed with 12 of 14 beds filled, and DCF said it is seeking funding for placement for 230 youth total. Members pressed for details on licensure timelines, standards, funding, and the handling of crossover youth and lockouts, and DCF said it uses braided funding and works with DJJ, APD, and lead agencies through local and state review teams. A representative of the Florida Coalition for Children also testified, saying the issue is complex and multi-year, and that the coalition is working on possible legislative and programmatic solutions. The committee took no formal votes and adjourned after the presentations and discussion.
TX
Transcript Highlights:
- Our case managers have overwhelming caseloads, yet funding for provider-based case management was removed
- and we thank this committee for allocating $18 million in funds to address increased ECI program caseloads
- We want to thank you for putting the bill to fully fund Medicaid client services based on caseload projections
- Managers have overwhelming caseloads, yet funding for provider-based case management was removed years
- We thank this committee for allocating... $18 million in funds to address increased ECI program caseloads