Transcript Highlights:

• One-stop system. Obviously, it's not going to consolidate with DCF's Access system.
• identity governance system.
• and operate that system.
• ) Aware system.
• The underlying heart of the FLWiNDS system is a Salesforce system.

Transcript Highlights:

• So basically what we had with the previous system was a monolithic system.
• So this is all cloud-based system, right, the system that you've set up.
• Is it phone system?
• system.
• system.

Summary: The subcommittee heard updates on several state technology modernization efforts, beginning with the Florida Division of Emergency Management’s Enterprise Business Solution (DEMS). FDEM said DEMS is about 50% complete, with some grants and finance functions already live, and is intended to replace manual disaster and grants processing with a cloud-based system. Officials described faster reimbursement timelines after recent storms, major return-on-investment claims, and a planned final phase focused on design, testing, communications, data governance, and additional functionality. Members asked about the total cost, the role of Florida Digital Service, deliverables-based contracting, and how much of the system is live; FDEM said the project is expected to cost about $16 million to $16.8 million and finish by June 2027, with some follow-up information to be provided. The Department of Legal Affairs presented its Office of Attorney General Modernization Program, a follow-up to an earlier effort that failed after spending about $26 million. Acting Attorney General John Gard said the department has now moved to an off-the-shelf case management product, LawBase, and is in development and testing, with the Office of Statewide Prosecution already live and full implementation expected by the end of the fiscal year. The request includes funding for staff augmentation, cloud storage, the LawBase license, redundancy through a backup site in Orlando, and OnBase support. Members questioned the prior failure, the use of Florida Digital Service standards, data location and cloud migration, and the redundancy plan; Gard said lessons learned included better scoping and that the current effort is on track. The Department of Highway Safety and Motor Vehicles then updated the committee on Motorist Modernization, including the Orion system and the MyDMV portal. Officials said Phase 1 and Phase 2 have modernized driver license and motor vehicle services, with Phase 2 statewide rollout scheduled to begin in April 2025 and Phase 3 proposed at $16.5 million for dealer services, data warehouse improvements, and call center modernization. Members asked about payment options, organ donor questions, staffing, cybersecurity, cloud strategy, and the digital driver license program. The agency said the portal already allows some sanctions to be cleared online, an ACH option is being developed, the digital driver license vendor has changed with a fall go-live anticipated, and the department is using security testing and a managed security service provider. Officials also said the system is currently on an on-prem private cloud, with future workloads expected to move to public cloud where appropriate. Finally, Florida Commerce presented on the Reemployment Assistance modernization system, Reconnect, and the FLWINS workforce system. Commerce said Reconnect is hosted in the Azure Government Cloud, has reduced claim filing time, improved fraud detection, and increased appeals capacity, and now needs $4.9 million in recurring funding to cover ongoing operations, cloud hosting, licenses, and staff augmentation. Members asked about adjudication issues, wait times, fraud prevention, and whether the system stores caller identifiers; Commerce said the average wait to speak to a representative is about 18 minutes and claims are generally processed in four to six weeks. The committee then began hearing about FLWINS, which is intended to create a “no wrong door” workforce portal under the REACH Act, but the transcript cuts off before that presentation concluded.

Transcript Highlights:

• legacy systems.
• of Florida, you have to have all the different systems: individual systems, clustered systems, wastewater
• Now, these systems, if we just use NSF-245 systems, there's no requirement for a P.E. design.
• So it's an additional filtration system within the filtration system. So, yes. Okay.
• So the systems, most of the systems that you see on the 245 had already achieved 245.

Summary: The committee began with a presentation from the Florida On-Site Wastewater Association on advanced onsite wastewater treatment systems. Roxanne Groover described several technologies used in Florida, including NSF-245 systems, performance-based treatment systems, in-ground nitrogen-reducing biofilters, membrane/media filters, and sequencing batch reactors. She emphasized that these systems can substantially reduce nitrogen compared with conventional septic systems, discussed permitting and maintenance requirements, and noted that some grant programs help fund upgrades in springs and other impaired-water areas. Members asked about phosphorus and PFAS treatment, funding for non-springs watersheds, incentives for new construction, and whether more data should be collected on system performance. The committee then took up CS for SB 164 on vessel ownership, derelict vessels, and anchoring/mooring rules. The bill was explained as clarifying who is responsible for derelict vessels and using vessel title as prima facie evidence of ownership. Two amendments were adopted: one requiring FWC to offer an electronic long-term anchoring permit system and clarifying that the permit does not override other anchoring limits, and a technical amendment correcting a drafting error. Public testimony included opposition from a cruiser advocacy representative who argued the bill would unfairly restrict responsible boaters and harm the marine economy, and support from another boating coalition representative who said the bill was a proactive step to address derelict vessels. The committee then passed CS/SB 164 favorably by roll call. Finally, the committee considered SB 38, which makes clarifying changes to FWC trust funds. The bill would allow investment and carryover of the administrative trust fund balance, expand use of the Florida Panther Research and Management Trust Fund for feline disease research, monitoring, and habitat acquisition, and allow use of the Non-Game Wildlife Trust Fund for law enforcement and related coordination agreements. With no debate or opposition, the committee passed SB 38 favorably by roll call and then adjourned.

Transcript Highlights:

• These systems consist of four major components: networks, core services, geographic information systems
• So right now, the voice traffic's being carried principally on the legacy system, and that system is
• The 23 that are on the Next Gen system are being carried on the Next Gen system.
• Let's turn on the regional system.
• systems for regional systems?

Keywords: 988, house, all

Transcript Highlights:

• system.
• system and the university<00:20:13.679><c> system.
• </c> university system. university system.
• system.
• ,</c> college system to the four-year system, college system to the four-year system, that's<00:30:03.039

Keywords: 928, house, all

Summary: The committee met to review the annual report on collaboration between the University System of New Hampshire and the Community College System of New Hampshire, and the meeting began with approval of the prior minutes and a gubernatorial proclamation recognizing the community college system’s 80th anniversary. Both chancellors praised the proclamation and described the report as a statutory follow-up to the public higher education task force. They said the two systems have built a close working relationship and that the collaboration is intended to continue, though progress may be limited by resources and staffing changes. Much of the discussion focused on transfer pathways and new academic models. The chancellors said House Bill 1530 helped drive the creation of more than 100, and possibly about 130, “universal pathways” between the systems, with a reported 30% increase in community college associate-degree graduates transferring to the university system in the last academic year. They also discussed direct-admit outreach for community college graduates, early college and CTE-to-workforce pathways, and the development of three-year bachelor’s programs at Plymouth State and in some health-care fields. Members asked about nursing, allied dental health, and radiologic technology, and the chancellors said they are exploring whether some programs can be streamlined, while noting that nursing’s requirements may limit how short a pathway can be. Members also raised concerns about whether transfer pathways could affect university enrollment, but the university chancellor said declining enrollment is more likely due to a smaller pool of college-age students and broader competition, not the transfer programs. Another topic was the ERP/technology platform recommendation from the task force: the university system is moving to Workday, while the community college system is working to align business practices and move from an on-premises system to a cloud-based solution. Officials said a shared enterprise system could create efficiencies in the future, but it is not expected in the short term; student-facing tools like Canvas are already shared. The committee also discussed House Bill 112, which would require passing a civics test for graduation, and the chancellors said they support civic education but see implementation challenges. No votes or formal actions were taken beyond approving the minutes and receiving the report.

Transcript Highlights:

• These systems consist of four major components: networks, core services, geographic information systems
• So right now, the voice traffic's being carried principally on the legacy system, and that system is
• The 23 that are on the Next Gen system are being carried on the Next Gen system.
• Let's turn on the regional system.
• systems for regional areas?

Summary: The Emergency Management Committee held an oversight hearing on California’s Next Generation 911 rollout, focusing on Cal OES’s decision to move away from the original regional vendor model toward a statewide provider model. Cal OES said the regional architecture created complexity at the boundaries between regions, leading to misrouted calls, transfer problems, and degraded audio, and that a statewide model would better align with national standards and provide a more reliable, secure system. The Legislative Analyst’s Office urged the Legislature to pause further implementation until it has more information on the problems, tradeoffs, costs, and oversight needs, and recommended stronger reporting and possibly independent technical review before proceeding. Committee members pressed Cal OES on accountability, cost, testing, vendor selection, and whether the current system is safe. Cal OES said the project has cost about $456 million so far, most of it recurring service fees, and that 23 PSAPs had transitioned voice traffic while more than 440 total PSAPs remain in the state. Officials said the current system is operating, that a pause would not put the public at risk, and that the statewide conversion could be completed by summer 2030. Members and the LAO raised concerns about whether Cal OES has enough technical oversight and whether contract language alone is sufficient to prevent repeat problems. The vendor panel largely defended the regional model and argued that the existing system is already built, tested, and ready to expand. NGA 911, Synergem, Lumen, and Atos said the regional architecture provides redundancy and resilience, that early problems were often tied to legacy-system integration, carrier issues, or training rather than the regional design itself, and that a statewide redesign would add cost and delay. Atos said it serves as the statewide backbone and backup and has already carried live traffic, while vendors emphasized that they support continued modernization but believe California should build on the current regional investment rather than replace it.

Transcript Highlights:

• THE TOP RIGHT SYSTEM THERE IS THE HOOT SYSTEM.
• DIFFERENT SYSTEMS.
• THESE SYSTEMS, IF WE JUST USE NSF 245 SYSTEMS, THERE IS NO REQUIREMENT FOR A PE DESIGN.
• THERE IS IDENTIFIABLE FUNDING FOR SYSTEMS THAT NEED TO UPGRADE. ON-SITE SYSTEMS.
• SYSTEMS, RIGHT?

Keywords: 999, senate, all

Transcript Highlights:

• It systems that we're talking about.
• Information System, or SSIS, MAXIS, the electronic child care system, and PRISM.
• Improves fraud detection by bringing together data from eligibility systems, claim systems, provider
• system.
• system.

Keywords: 1183, house

Transcript Highlights:

• What our system does is it bridges all of those systems together.
• system.
• , your modern system is going to fit into the school. how your system, your modern system, is going to
• Motorola system.
• We don't sell the interoperable system, the panic button system that integrates with those camera systems

Summary: The Joint Legislative Audit Committee heard presentations on Arizona’s school safety interoperability communication systems, beginning with remarks from Senator Kevin Payne, who described the program as a response to school shootings and 911 overloads, and said the goal is to let schools trigger a panic-button alert that immediately shares video, floor plans, and location information with law enforcement and other responders. Several members echoed support for the concept, while also raising concerns about whether the systems are actually working as intended and whether school resource officers remain necessary or should be supplemented by technology. Auditor General Lindsay Perry summarized the JLAC-directed special audit, explaining that the office reviewed whether fund expenditures were authorized, whether purchased systems met statutory requirements, and whether procurement followed applicable standards. She said the office had tested a sample of systems with vendors, schools, and law enforcement, and that some agencies had not provided requested follow-up information. Members questioned Pinal County’s lack of response and the status of its reports and payments, and committee leaders criticized the county sheriff’s claim that the committee had treated staff unfairly. Representatives from Mutualink, Motorola Solutions, and Navigate 360 then defended their systems and described implementation challenges. Mutualink said its platform connects schools, dispatch, and responders across jurisdictions and claimed it can reduce response times, but acknowledged that implementation depends on training, infrastructure, and cooperation among schools and agencies. Motorola said it had deployed systems in Maricopa and Yuma counties and that some delays stemmed from school participation and procurement issues. Navigate 360 highlighted Cochise County as a success story, saying 60 of 69 schools were implemented and that the company had added maps, emergency management tools, and training support after audit findings. Members repeatedly pressed the vendors on statutory criteria, procurement practices, rural infrastructure, and why some counties or schools were not fully operational; the vendors generally said the biggest barriers were local readiness, training, and interagency coordination rather than the technology itself.

Transcript Highlights:

• As a program overview, the ACCESS system is the department's integrated eligibility processing system
• system.
• System and purchase your system or license through you or through your vendor for your system, or are
• It is the goal and objective that we have one statewide system. system and purchase your system or license
• And how about the integration then of their legacy systems into the new CWA system?

Summary: The Committee on Children, Families, and Elder Affairs received a Department of Children and Families update from CIO Cole Sousa on three major technology modernization efforts: ACCESS, CWIS, and FASMS. For ACCESS, he described the six-year, $205 million project to replace the aging eligibility system used for SNAP, TANF, and Medicaid applications, noting completed releases such as the MyACCESS portal, document management, partner portal, workload management, and client registration modules. He said the system now supports mobile applications, multi-factor authentication, and bot detection, and that the next budget request is $36.625 million to continue moving workers off the mainframe, modernize notices, and complete more worker-portal functions. Members asked about performance data, interoperability with other systems, and the relationship to the FX project and APD; Sousa said API-based real-time exchanges are the goal and that current average case processing time is about 30 days, though he would provide a more exact figure later. The committee then heard about CWIS, a four-year, $75 million child welfare modernization project. Sousa said phase one is complete, including hotline intake, investigations, mandatory reporter, youth, parent, and mobile portals, along with mobile field tools, e-signatures, and customizable dashboards. Current work is focused on case management, assessment and safety planning, licensure, and placement modules, with collaboration from community-based care providers through advisory sessions. For the next fiscal year, DCF is requesting $28 million and expects to finish development by summer and launch in September, while continuing change management and training. Senators pressed on interoperability with ACCESS, FX, and FASMS, the use of a single unique identifier, and whether CBCs would be required to use the statewide system; Sousa said the department’s goal is one statewide system, with licensing costs absorbed by the state and no plan for dual systems after go-live. Finally, Sousa gave a brief update on FASMS, the financial and services accountability system used by managing entities. He said it remains in maintenance mode while DCF prioritizes ACCESS and CWIS, and that modernization of FASMS is still being planned with partner agencies. He estimated current maintenance costs at about $1.3 million and suggested a future modernization could cost roughly $5 million to $7 million, though no firm timeline has been set. The committee expressed support for using data and interoperable systems to improve decision-making, and the meeting adjourned without any votes or formal actions beyond adjournment.

Transcript Highlights:

• So I don't know if there's a new system versus a system that's already paid for.
• What our system does is it bridges all of those systems together.
• system.
• Motorola system.
• We don't sell the interoperable system, the panic button system that integrates with those camera systems

Keywords: 1182, all

Transcript Highlights:

• The system also supports reporting. It has a... The system also supports reporting.
• They created this system.
• system.
• Lloyd, in your opinion, can this system be fixed? Can this system be fixed? You're recognized.
• to spend additional monies on a system to track or complement your the I-Connect system?

Summary: The subcommittee heard a lengthy presentation on the Agency for Persons with Disabilities’ I-Connect system, based on an ILAB assessment of the platform’s performance and requirements. ILAB said the system provides useful centralized records, reporting, compliance support, and audit trails, but users described it as cumbersome, outdated, and inefficient, with excessive manual entry, weak navigation, limited notifications, no mobile app, poor printing/export options, and performance issues. ILAB also said the original 2013-era requirements were too high-level and that only a portion of the requirements could be verified, with some features de-scoped or never implemented. Their recommendations included better integration with electronic health record systems, improved performance monitoring, electronic signatures, OCR, and more modern export and verification tools. Public testimony from providers and advocates echoed those concerns. A support coordination provider said the system is nicknamed “I Disconnect,” described problems with EVV/GPS sign-ins, lengthy support plans, lack of a phone app, and possible HIPAA concerns. Another advocate said the system should have preserved family access to records and criticized the need for providers to use workarounds and additional software. APD staff said the agency has spent about $19.7 million through FY 2023-24, has regular build updates under the current contract with WellSky, and uses an internal help desk and vendor ticketing process to triage bugs versus enhancement requests. They said some issues are handled case-by-case, critical tickets have SLAs, and the agency is working on interoperability and other requested improvements. Members questioned whether the system should be fixed or replaced, whether the original contract and SaaS arrangement were sufficient, and whether the state received value for the money spent. APD said the system went live in phases and that all functionality was in place by June 2024, while ILAB and members noted significant technical debt and unresolved gaps. The committee also discussed record retention, provider access to records after a consumer changes providers, and whether federal funding or compliance could be affected. The meeting ended with broader budget remarks emphasizing completion over expansion, stronger upfront planning for technology projects, and more accountability before funding new systems or major enhancements.

Transcript Highlights:

• The study of the state's voter registration process and systems by conducting an inventory of the systems
• This has been a challenging year with respect to that system because we did roll out a new system, and
• So our Texas election administration management system, we call it the TEAM system, is our statewide
• the system of July 11th, 2025.
• It's about how their data gets into the state system, either directly through the system or through a

Summary: The House Committee on Elections met for an interim hearing focused on Charge 3, voter registration, with no legislative action taken. The Secretary of State’s office, represented by Christina Atkins, gave a detailed overview of the new statewide TEAM voter registration and election management system, its July 2025 rollout, and the disruption caused when a third-party vendor serving 24 counties collapsed. She said 11 counties had to be rapidly onboarded into TEAM at a state cost of about $660,000 to keep elections running, and that the office also had to pause development to handle mid-decade congressional redistricting affecting 73 counties. Atkins said the office is now working on reporting improvements, data alignment with offline counties, ballot-by-mail and jury modules, military and overseas ballot delivery, intelligent mail barcoding, and GIS-based redistricting tools. Members pressed Atkins on TEAM’s performance, data discrepancies, and the state’s use of the federal SAVE database to screen voter rolls for possible non-citizens. She said SAVE identified a little over 2,700 potential non-citizen records out of more than 18 million, that counties review and send notices before any cancellation, and that some discrepancies were later checked against DPS records. Several members raised concerns about possible disenfranchisement, the accuracy of the data, and whether counties should be required to report more detail about notices and cancellations. Atkins said the Secretary of State can request more information from counties but does not have authority to act directly on voter registration records. The committee also heard from Jennifer Doynoff of the Texas Association of County Election Officials, who said counties support modernization but continue to face persistent TEAM problems, including delays in processing registrations and difficulty generating required reports. Her group recommended a detailed public timeline for TEAM fixes before the November 2026 election, a freeze on non-critical updates before voting begins, and a technical support dashboard to track tickets and releases. Members also discussed communication gaps between counties, the Secretary of State, and the vendor, with county officials saying clearer timelines and better coordination are needed to reduce confusion and improve confidence in the system.

Transcript Highlights:

• We are in the root system of the weeds. We are in the root system of the...
• systems that the state has.
• It's an old system. It's an old system. It's been around a long time. It's a system of systems.
• There's several disparate web systems that make up the Access system, but the core part of the system
• system.

Summary: The subcommittee heard updates on several major technology modernization efforts, beginning with the Department of Financial Services’ Florida PALM project, which is replacing the state’s decades-old FLAIR accounting system. DFS described PALM as a statewide effort affecting all three branches of government, with cash management already live and the remaining financial management, payroll, and data warehouse components still in development. Officials said the project began in 2014, was restructured after a 2022 legislative pause, and is now being recommended for a go-live delay from January 2026 to July 2026. Members asked about governance, staffing, contract structure, cost growth, and maintenance costs; DFS said the contract is deliverable-based, the current amendment would add a net $2.2 million, and post-go-live maintenance is expected to be about $13 million annually under the current contract through July 2027. The Agency for Health Care Administration then updated the committee on the FX Medicaid enterprise modernization program. AHCA explained that federal CMS directed states to move from monolithic Medicaid systems to a modular approach, leading Florida to procure separate vendors for integration services, data warehouse, unified operations, provider services, and claims processing, with pharmacy benefits still to be procured. Officials said the project has spent about $334 million to date, with most costs federally matched, and requested $189.95 million for the upcoming year. They also highlighted a 2024 special assessment that produced 81 recommendations, most tied to staffing shortages, and said the Legislature added 47 FTEs, with 17 currently filled or being filled. Members asked about governance changes, production status, data access, and future technology maintenance; AHCA said some components are operational, the data warehouse is nearing certification, and the agency is working to keep the system adaptable and nonproprietary. The Department of Children and Families presented its Access modernization project, which is replacing a mainframe-based eligibility system used for SNAP, TANF, Medicaid assistance, and related programs. DCF said the six-year, $205 million project is in its third year and has already delivered a new customer portal with mobile access, multi-factor authentication, and fraud protections, while also building a worker portal, document management, community partner tools, and workload management functions. The agency said it is requesting $36.625 million for the next fiscal year, the same as last year, and emphasized that the project has remained on schedule and on budget by breaking work into smaller modules and using strong vendor and staff support. Members praised the project’s progress and asked about cybersecurity testing and the long delay before modernization began; DCF said security requirements were built in from the outset and that the remaining work will focus on moving staff off the legacy mainframe and modernizing notices and back-end processes.

Transcript Highlights:

• THE ACCESS SYSTEM IS A DEPARTMENT OF ELIGIBILITY PROCESSING SYSTEM FOR GOVERNMENT ASSISTANCE.
• DOCUMENT SYSTEMS AND ETC.
• THE SYSTEM ALSO HAS SEVERAL AUTOMATION PIECES IN PLACE THAT WERE MANUAL AND THE OLD SYSTEM THAT ARE NOW
• SYSTEM.
• INTO THE NEW SYSTEM?

Keywords: 999, senate, all

Transcript Highlights:

• One is our system is broken.
• . systems. systems.
• system.
• </c> making our systems vulnerable. making our systems vulnerable.
• </c> one system um and then the other system one system um and then the other system isn't<00:20:45.440

Keywords: 1187, senate, all

Transcript Highlights:

• </c> the system? the system?
• ,</c> I think that some of these systems, I think that some of these systems, because<00:10:15.160><c
• So that's an example of one system. That's an example of one system.
• But um modernize these systems.
• </c> able to either implement um the systems able to either implement um the systems um<00:13:26.120>

Keywords: 1187, senate, all

Transcript Highlights:

• is our SSIS system, our Social Services Information System, which is a system that hosts about 30 different
• is our SSIS system, our Social Services Information System, which is a system that hosts about 30 different
• is our SSIS system, our Social Services Information System, which is a system that hosts about 30 different
• is our SSIS system, our Social Services Information System, which is a system that hosts about 30 different
• So that's, I think, the most critical component. system which is a uh system that uh system which is

Keywords: 1183, house

Transcript Highlights:

• I also want to thank the community college system, the UC system, and the CSU system for their continued
• The students who may have not received an acceptance letter from the UC system or from the CSU system
• I also want to thank the community college system, the UC system, and the CSU system for their continued
• The system has changed.
• The systems.

Keywords: 987, senate, all

Transcript Highlights:

• They make the system possible. tools for the global payment system. They make the system possible.
• It doesn’t impact the electronic payment system at all. No impact on the electronic payment system.
• So the system just can't do it.
• There are two separate systems, Mr. Chair. There are two separate systems.
• And I'd ask this commission to take a system-wide view. especially those who use the system most.

Summary: The Special Legislative Commission on the Future of Payments and Sales Transactions by Credit Card and the Impacts for Small Businesses held a public hearing chaired by Senator Paul Feeney and Representative Jamie Murphy. The commission reviewed its charge to gather input on payment trends, cashless transactions, credit card fees, mobile payments, buy now/pay later, and related issues affecting small businesses. Representative Sean Garballey testified in support of maintaining the current card system, emphasizing tourism’s importance to Massachusetts and arguing that universal card acceptance and interchange stability are especially important with major upcoming events and visitors. A large portion of the hearing focused on independent restaurants and small businesses arguing that credit card processing fees are burdensome and unfair when applied to sales tax and gratuities that are not business revenue. Testifiers including Jen Ziskin, Kristen Canty, Nancy Cushman, Kerry Colzer, and others described razor-thin margins and said restaurants pay fees on money passed through to the state or employees. Ryan Lotz also urged reforms to chargebacks, including refunding chargeback fees when merchants prevail, requiring consumers to contact businesses first, and making fees proportional. In response, credit union and banking representatives, including Alex Vereen, Brad Popolado, Deb Peters, and Keely McEwen, argued that interchange funds fraud protection, card infrastructure, and consumer protections, and warned that state-specific changes could create compliance burdens, higher costs, or reduced access to services. Several witnesses addressed legal and policy questions. Dan Swanson and David Montero said states have authority to regulate aspects of the payment system, but Montero warned that state-specific rules could create uncertainty and conflict with federal banking law. Julian Morris and other industry witnesses argued that card payments benefit consumers and merchants by reducing cash-handling costs and increasing spending, while critics of reform said changes could shift costs into bank fees or reduced rewards. Commission members questioned whether sales tax could be separated from card transactions, whether surcharging should be considered, and whether vendor compensation or other state-level relief might be more workable. The chairs said they were exploring a narrower, targeted approach rather than a broad overhaul, and announced plans for one additional public hearing to allow further testimony.