Video & Transcript Research : 'Consumer Protection'

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AL

Alabama 2025 Regular Session

Alabama House Children and Senior Advocacy Committee Mar 19th, 2025

Children and Senior Advocacy

Transcript Highlights:
  • protective services or DHR in the course of their children growing up.
  • I mean, the ones who are abusive, we want those children protected. Absolutely.
  • And as God-fearing adults, that's our job number one: to protect those children.
  • It would limit emergency protections for children. It emergency protections for children.
  • But certainly I would not... ...protecting the children.
Bills: SB140, HB235, HB276, HB317, HB340
HI

Hawaii 2026 Regular Session

CPC Public Hearing - Thu Feb 5, 2026 @ 2:00 PM HST

Consumer Protection & Commerce

Transcript Highlights:
  • HB 1642, relating to consumer protection. Office of Consumer Protection and Support.
  • Emma Olsen for the Office of Consumer Protection. Emma Olsen for the Office of Consumer Protection.
  • And I think that protect consumers.
  • Office of Consumer Protection offering comments. Emma Olsen for the Office of Consumer Protection.
  • HB1642 relating to consumer protection. HB1642 relating to consumer protection.
Summary: The committee on Consumer Protection and Commerce met on February 5, 2026, and heard testimony on several bills, beginning with HB 227 relating to eviction records. Supporters, including the Public First Law Center and the Office of Hawaiian Affairs, argued the bill would help people who prevail in eviction cases avoid long-term housing harm from online court records, while the Public First Law Center said keeping records off eCourt Kokua would not violate the First Amendment because the records would still be available in person. Members discussed access-to-justice concerns, and a witness said legal aid attorneys could still access the records through the attorney-only Jeff’s system and the court’s access-to-justice room. The chair also asked about precedent, and a witness cited a Hawaii Supreme Court case as supporting removal from the online database rather than sealing records entirely. The committee then took up HP 1775 relating to foreclosures, but the transcript only shows in-person opposition comments from the Hawaii State Bar Association Collection Law Section, the Hawaii Credit Union League, and the Hawaii Bankers Association. The credit union and banking groups said they had concerns about broader negative impacts on mortgage lending and other requirements, but no detailed discussion or action was captured before the committee moved on. The next measure, HB 1560 relating to consumer protection, drew support from the Office of Consumer Protection and cryptocurrency companies including Coinflip and America Digital, which said they already use wallet-pinning and other safeguards to prevent fraud. AARP Hawaii did not take a formal position but said the bill addressed a real problem, noting that Hawaii residents, especially in Kona, had lost more than $920,000 in 2024 to cryptocurrency ATM scams and arguing that stronger oversight was needed. The committee also heard HB 1642, which would ban cryptocurrency kiosks. The Office of Consumer Protection supported the ban as the best way to protect consumers from fraud, while Coinflip, Bitcoin Depot, and America Digital opposed it, arguing kiosks provide cash-based access to crypto, especially for unbanked or underbanked consumers, and that targeted regulation would be better than an outright ban. AARP Hawaii took no formal position but strongly emphasized the harm caused by scams, saying victims are often frightened into acting quickly and that kiosk transactions currently lack enough friction or intervention. Finally, HB 1647, also on consumer protection, would impose liability on host businesses that provide space for crypto kiosks. The Office of Consumer Protection warned small businesses might not understand the liability, while Coinflip, Bitcoin Depot, and America Digital opposed the bill, saying it would unfairly shift enforcement duties to host stores and could discourage businesses from hosting kiosks, effectively creating a de facto ban. No votes or final committee actions were taken in the portion of the meeting provided.
FL

Florida 2026 Regular Session

Banking and Insurance Feb 4th, 2026

Banking and Insurance

Transcript Highlights:
  • That law required important disclosures and created basic consumer protections for a growing insurance
  • According to OIR, this information helps regulators oversee insurance solvency and consumer protection
  • According to OIR, this information helps the regulators oversee insurance solvency and consumer protection
  • The goal is simple: protect consumer choice, reduce frivolous litigation, and ensure that Florida law
  • It bolsters consumer protections by streamlining the holders' and the department's due diligence before
Summary: The Banking and Insurance Committee heard and advanced a wide range of insurance, financial services, and probate bills. Early in the meeting, SB 1000 on trust fund interest for attorney trust accounts was explained as setting a floor and ceiling tied to the Wall Street Journal prime rate and was reported favorably. The committee then took up CS/SB 1082 on a statewide provider and health plan claim dispute resolution program for emergency out-of-network claims. After extensive discussion about the relationship between the state and federal No Surprises Act processes, an amendment was withdrawn due to concerns about clarity and scope, but the bill itself was supported by providers and insurers and was reported favorably. The committee also approved SB 684 on electronic signatures for total loss vehicles and vessels, CS/SB 158 on pet insurance consumer disclosures and agent education, SB 1494 expanding breast cancer screening coverage, CS/SB 314 on digital assets and stablecoin issuers, and CS/SB 1500 on uncontested probate procedures and small-estate administration. SB 618 on workers’ compensation insurance was amended to raise the consent-to-rate cap for workers’ compensation policies from 10% to 20% and then reported favorably, with supporters saying it would help keep higher-risk employers in the voluntary market. CS/SB 1568 creating a Florida Stablecoin Pilot Program was amended to remove authority for a Florida coin and limit the program to existing stablecoins, then passed. Later, the committee approved CS/SB 838 on electronic payment convenience fees for retail installment contracts, with the sponsor emphasizing that a fee-free payment option must still be offered. SB 1452, the Department of Financial Services agency bill, was amended and reported favorably; it covered My Safe Florida Home administration, insurance and licensing changes, unclaimed property updates, and other DFS-related provisions. The committee also passed SB 1706 on the My Safe Florida Condominium Pilot Program, targeting owner-occupied condominiums at or below 80% of area median income, and SB 990 on protected cell captive insurance companies, which supporters said would modernize Florida’s captive insurance laws and encourage more competition. The meeting ended with all listed bills reported favorably and the committee adjourned.
MN

Minnesota 2025-2026 Regular Session

Commerce Committee Meeting - 2025-04-02

Commerce Finance and Policy

Transcript Highlights:
  • First positive laws for consumer safety were put into place.
  • We will lose our legal protections for employment, housing, and hospitals.
  • Medical cannabis users are the most vulnerable consumers of these products.
  • Protect the structure you built; protect the Minnesotans who followed the rules and say no to corporate
  • here in the state. product diversity for consumers here in the state.
MN

Minnesota 2025-2026 Regular Session

House Commerce Finance and Policy Committee 4/2/25

Commerce Finance and Policy

Transcript Highlights:
  • protections for private health plans. protections for private health plans.
  • It's about protecting lives. I shelves. It's about protecting lives.
  • 58:46.559> for lose our legal protections for lose our legal protections for employment,<00:58
  • vulnerable consumers of these products. vulnerable consumers of these products.
  • I am supply products to consumers.
HI

Hawaii 2026 Regular Session

CPN-EIG, CPN DEFER, CPN DEFER Public Hearings 02-04-2026

Commerce and Consumer Protection

Transcript Highlights:
  • This is our Hawaii State Senate Committee on Commerce and Consumer Protection, Wednesday, February 4th
  • So, if you have it in front of you, basically consumer cost protections, equity and access standards,
  • <00:13:04.560> cost<00:13:04.880> protections, >> basically consumer cost protections
  • , >> basically consumer cost protections, equity<00:13:05.760> and<00:13:06.000> access
  • >> Well, it's not my impression, it's my community. >> So there's a consumer protection bills for solar
Summary: The committee first reconvened on SB 2471 and SB 2829, both relating to the powers of artificial persons. After discussion with the Attorney General’s office and a prior Q&A period, the chair said the committee would defer decision-making again, with the intent to return with amended versions of both bills that could gain support from the administration and its lawyers. The measures were deferred to Tuesday, February 10, 2026, in Conference Room 229 at 9:30 a.m. The committee then took up SB 2180, relating to deposits of public funds. Members noted late testimony from the prior day’s joint hearing with the Housing Committee and moved to pass the bill out with amendments, including a defective effective date. The motion carried unanimously among those voting: the chair, vice chair, Senator Lamosao, and Senator Awa voted aye; Senator McKelvey was excused. The measure was adopted. A joint hearing followed on SB 2033, relating to renewable energy and a streamlined grid-ready homes interconnection process. The PUC supported the bill’s intent but raised concerns about the time, resources, and stakeholder input needed to establish the proposed process, and asked for clarification of terms such as “grid-ready homes” and the role of HERA. Hawaiian Electric said it supported the intent but opposed the proposed process and HERA funding use. The Hawaii Solar Energy Association strongly supported the bill, arguing that faster interconnection is needed to meet rooftop solar goals and lower costs over time. Testimony totaled 27 in support, two in opposition, and four with comments. Members questioned costs, consumer protections, and whether the bill would burden low- and moderate-income households; the bill’s supporters said amendments could clarify the definition of grid-ready homes and add guardrails, while acknowledging that upfront costs and interconnection costs would still need to be addressed.
LA

Louisiana 2026 Regular Session

Finance May 13th, 2026

Finance

Transcript Highlights:
  • kiosk available where people can exchange cash for a preloaded card at no additional fee to the consumer
  • What we're doing is increasing the cap from $6 million to $8 million, and then tying it to the consumer
  • Then the state, unfortunately, has to take responsibility for these and clean them up to protect the
MN

Minnesota 2025-2026 Regular Session

House Commerce Finance and Policy Committee 4/15/26

Commerce Finance and Policy

Transcript Highlights:
  • I'm the manager of the Consumer Protection Division at the Attorney General's Office.
  • The Attorney General's Office administers the consumer protection restitution account.
  • , consumers with an outsized amount of loss threaten to exhaust the fund to the detriment of other consumers
  • consumers.
  • consumers.
FL

Florida 2026 Regular Session

Commerce and Tourism Jan 13th, 2026

Commerce and Tourism

Transcript Highlights:
  • These right to repair bills are very, very pro-consumer.
  • Today, most consumers manage their auto finance accounts online.
  • These claims do not provide meaningful benefits to consumers.
  • The goal is simple: protect consumer choice, reduce frivolous litigation, and ensure that Florida law
  • I’m hoping to look at this from a pro-consumer standpoint, that the bill is pro-consumer.
Summary: The Commerce and Tourism Committee met with a quorum and considered several bills, most of them receiving favorable reports. SB 386, relating to farm equipment repair rights, was briefly explained by the sponsor as a lemon-law style measure for farm equipment; it passed without questions or debate. SB 528, aimed at strengthening Florida’s manufacturing sector by expanding Department of Commerce responsibilities, codifying the chief manufacturing officer role, creating a workforce development grant program, and requiring reporting, drew support from several appearance forms and was reported favorably. SB 806, a broader right-to-repair bill covering portable wireless devices and agricultural equipment, drew the most discussion: dealership and industry representatives opposed it, arguing existing manufacturer agreements already provide access to repair information and that the bill could force manufacturers into competition with dealers, while supporters framed it as pro-consumer and pro-repair access; it was still reported favorably. SB 696 on trademark registration modernization and SB 930 creating a Florida Retirement Savings Task Force were both explained as administrative/policy measures and passed without opposition. SB 874, which creates a professional licensure reciprocity path for out-of-state surveyors and mappers to address workforce shortages, also passed favorably. The committee then took up SB 826 on gift certificates, which the sponsor said is intended to target bank-branded “reward cards” that function like gift cards but expire, while not affecting loyalty programs. The Florida Restaurant and Lodging Association expressed concern about unintended consequences and asked to work on tighter definitions, but the bill was reported favorably after the sponsor said clarifying language would be added later. The committee also heard SB 838, as amended, on electronic payments for retail installment contracts; the sponsor said it would clarify that reasonable convenience fees for optional electronic payments are permissible, require disclosure, and preserve a fee-free option. Members raised concerns about what counts as a “reasonable” fee and whether the bill could authorize junk fees, but the committee substitute was reported favorably. Several votes were taken by roll call, with the bills above reported favorably and SB 898 temporarily postponed at the sponsor’s request. Members later asked to be recorded as voting affirmatively on bills they had missed. The meeting concluded after the final vote on SB 838 and a motion to adjourn.
AL

Alabama 2026 1st Special Session

Alabama House Insurance Committee Jan 28th, 2026

Insurance

Transcript Highlights:
  • Basically, it's protecting the dollars of an existing HSA, and it's basically a consumer protection bill
  • Basically, it's protecting the dollars of an existing HSA, and it's basically a consumer protection bill
  • Basically, it's protecting the dollars of an existing HSA, and it's basically a consumer protection bill
  • Basically, it's protecting the dollars of an existing HSA, and it's basically a consumer protection bill
  • Basically, it's protecting the dollars of an existing HSA, and it's basically a consumer protection bill
HI

Hawaii 2026 Regular Session

CPC Public Hearing - Tue Mar 31, 2026 @ 2:00 PM HST

Consumer Protection & Commerce

Transcript Highlights:
  • Protection, Consumer Affairs.
  • <00:50:37.360> Protection, Department of uh Consumer Protection, Department of uh Consumer
  • for consumer protection actions, though. for consumer protection actions, though.
  • <01:02:25.560> protection<01:02:26.160> action consumer protection action consumer protection
  • matters and consumer protection matters. matters and consumer protection matters.
Summary: The committee first heard HCR 168 and HR 158, which would create a temporary working group to study utility capacity, coastline infrastructure lifespan, and the costs of needed expansions. Public Utilities Commission staff said the commission was not the right entity to direct all of the work because it lacks authority over many affected agencies. Members discussed whether the study should be limited to a coastal area or broadened to the whole island, and in decision-making the committee amended the measure to focus on the County of Honolulu, correct references to the Public Utilities Commission, and revise the working group membership to include the PUC chair, legislative designees, and directors or designees from DLNR, DOT, HIEMA, and DCCA Consumer Advocacy. The committee then passed both resolutions with amendments; the vote was adopted unanimously, with some members excused. The committee next considered HCR 145 and HR 137, which would convene a working group on climate change impacts on insurance availability and affordability. The Insurance Division stood on its written comments, the Climate Change Mitigation and Adaptation Commission supported the intent, and the Attorney General opposed the measure, warning that a working group could create discoverable materials that might complicate the state’s climate litigation and noting a technical ambiguity in the reference to the Hawaii Hurricane Relief Fund administrator. After questions about discovery and the lawsuit, the committee amended the resolutions to replace the administrator reference with the chair of the Hawaii Hurricane Relief Fund Board of Directors, remove the Attorney General as convener while keeping the office as a member, and have the working group share findings and recommendations with the House CPC and Senate CPN committees instead of issuing a report. The committee passed the measures with amendments, with Rep. Martin voting with reservations. In the later agenda, the committee heard SB 2607, SD 1 on landscape architect licensure. The Board of Professional Engineers, Architects, Surveyors, and Landscape Architects supported the bill, explaining it modernizes licensure requirements to align with national standards and clarifies the profession’s design-focused role. The bill was discussed as distinguishing landscape architecture from groundskeeping and from civil engineering drainage work. No opposition was heard. The committee also heard SB 2031, SD 2 on consumer protection and price transparency for live ticket events and short-term lodging. The Office of Consumer Protection supported the bill, saying it largely mirrors an FTC rule requiring all-in pricing and would give the state enforcement authority and remedies. The Hawaii Financial Services Association opposed the bill as drafted and sought a limited exemption for credit card issuers relying on third-party hotel information, while the Hawaii Hotel Alliance supported the measure but asked for language deeming compliance with the federal rule sufficient for short-term lodging. Committee members questioned whether those proposed exemptions would conflict with federal law or weaken state enforcement, and the discussion focused on preemption, liability, and the value of state remedies such as restitution.
HI

Hawaii 2026 Regular Session

CPC Public Hearing - Thu Feb 12, 2026 @ 2:00 PM HST

Consumer Protection & Commerce

Transcript Highlights:
  • We are convening the Committee on Consumer Protection and Commerce.
  • First up is Emma Olson, DCCA Office of Consumer Protection and Support.
  • I'm an attorney with the DCCA Office of Consumer Protection.
  • consumer might have from the consumer consumer might have from the consumer protection<00:14:26.720
  • and members of the Committee on Consumer and members of the Committee on Consumer Protection<00:
Summary: The committee heard testimony on HB 2614, which would require merchants selling cosmetics to accept returns of newer unopened goods within specified time frames and expand signage requirements for return and refund policies. DCCA’s Office of Consumer Protection strongly supported the bill, citing updated figures of 180 cosmetic complaints from 2020 to 2025, 54 still under investigation, 148 referred to class action litigation, and more than $1.3 million in consumer losses. Members questioned whether the bill was needed given the pending lawsuit and whether bad actors would comply, while the office responded that clearer signage would improve consumer awareness and could reduce complaints without limiting other remedies. No vote was taken. The committee then heard HB 1660 HD1, which would allow counties to require contractors to disclose wage, benefit, hour, and employment-status information and to deny, revoke, or suspend permits for certain labor-law violations. DLIR, the Hawaii Regional Council of Carpenters, Operating Engineers Local 3, and Pacific Resource Partnership testified in support, arguing the measure would help deter cheating contractors, protect law-abiding employers, and keep bad actors from undercutting wages and taxes. One member raised concerns about possible delays to affordable housing projects and whether owners should be held responsible for contractors’ misconduct; supporters replied that compliance is a minimum standard, that county action would be discretionary rather than automatic, and that the bill would not bar counties from working with affordable housing developers. No action was reported. Finally, the committee took up HB 1704, adopting the Psychology Interjurisdictional Compact to allow telepsychology and temporary in-person practice across state lines. The Department of Corrections and Rehabilitation, the State Health Planning and Development Agency, the Hawaii State Association of Counties, and the Hawaii Association of Health Plans supported the measure, saying it would help fill major staffing gaps, especially for forensic evaluations and services in rural and neighbor-island communities. The Board of Psychology raised concerns about the compact’s scope, the need for a study focused specifically on psychologists, background-check requirements, possible loss of regulatory authority and revenue, and the need to update older statutory provisions. Hawaii Association for Justice opposed the immunity language in the compact, and Shawn Scanlon opposed the bill, arguing it could weaken cultural responsiveness and local control and suggesting the state instead improve temporary licensing and other in-state pathways. The committee also questioned the Department of Corrections about its vacancies and whether telehealth could be filled by local providers; no vote was taken in the excerpt.
OK
Transcript Highlights:
  • I'm also concerned about the impact on consumers.
  • question we have is whether raising what carriers have to pay would cause premiums to increase for consumers
  • You're saying maybe it would affect the consumers, but as far as the individuals seeking optometry care
  • is this a consumer advocate that is Medicaid Medicare?
  • , because they're not a patient when they consume their insurance; they're a consumer at that point,
NM

New Mexico 2026 Regular Session

Senate - Conservation Jan 31st, 2026 at 09:07 am

Senate Conservation

Transcript Highlights:
  • Little Green Bucket, a small business in Albuquerque, which also serves Santa Fe, and I am a consumer
  • , steward our natural resources, and safeguard consumer interests.
  • If it's a response to a consumer complaint, it might be a specific distribution center.
  • And so I'm assuming that that cost can be absorbed by the consumer that comes in there.
  • And so I'm assuming that cause can be absorbed by the consumer that comes in there.
Bills: SB47, SB110, SB122, SB143, SB168
MN

Minnesota 2025-2026 Regular Session

House Human Services Finance and Policy Committee 3/20/25

Human Services Finance and Policy

Transcript Highlights:
  • This protection helps curb the practice of private equity and other for-profit companies who purchase
  • This protection<00:03:14.640> helps<00:03:14.959> curbs<00:03:15.360> the<00:03:
  • 15.599> practice<00:03:16.000> of protection helps curbs the practice of protection helps
  • the consumer price index as consumers the consumer price index as consumers are<00:03:34.799>
  • /c> relatively small updates protect relatively small updates protect sustainability,<01:05:03.440>
KY

Kentucky 2026 Regular Session

Interim Joint Committee on Natural Resources & Energy (7-2-26) - Reupload

Natural Resources & Energy

Transcript Highlights:
  • So, if we find somebody who is in need of an energy payment and they're involved with child protective
  • they're involved with child protective they're involved with child protective services,<00:07:25.400
  • the idea of protecting all the rate<00:55:37.560> payers.
  • Nursing homes need it to protect the most vulnerable. Businesses need it to function.
  • distribution equipment, and consumables distribution equipment, and consumables staged<01:12:33.520
Bills: SB8