Video & Transcript Research : 'consumer technology'
Page 58 of 500
AR
Arkansas 2026 Regular Session
INSURANCE & COMMERCE - SENATE AND HOUSE Feb 13th, 2026
Transcript Highlights:
- They are constantly deploying new technology. They spend a lot of that money in technology.
- In the Consumer Protection Division, we handle anything with consumer transactions if there's a dispute
- There are no consumers on the task force. No consumers. Representative? Yes, that's the only...
- There are no consumers on the task force.
- So it's costing the consumer ultimately.
Summary:
A joint House-Senate Insurance and Commerce meeting focused on the growing threat of financial fraud in Arkansas, with members and witnesses describing scams targeting seniors, small businesses, and working families. The committee first approved the November 3, 2025 minutes, then heard from the Arkansas Bankers Association, the American Bankers Association, banks, the Attorney General’s Consumer Protection Division, the Arkansas Mortgage Bankers Association, the State Bank and Securities Department, the Insurance Department, and AARP. Witnesses described common schemes including spoofed bank calls and texts, government imposter scams, romance and investment scams, business email compromise, fake job postings, gift card scams, check fraud, wire fraud, reverse mortgage scams, identity theft, and insurance fraud. Several witnesses emphasized that cryptocurrency kiosks and crypto transfers make recovery difficult or impossible, and that artificial intelligence is making scams more convincing and scalable.
Witnesses repeatedly stressed education, verification, and coordination among banks, law enforcement, regulators, and consumers. Bank and mortgage representatives urged consumers to slow down, independently verify wire instructions, avoid clicking unexpected links, use tap-to-pay rather than chip or swipe when possible, and never share account credentials or one-time codes. The Attorney General’s office said it investigates consumer complaints, mediates disputes, works with social media platforms to remove scam ads, and recently created a Financial Fraud Task Force with bankers and other stakeholders. The State Bank and Securities Commissioner highlighted the Safe AR Act, the state’s crypto kiosk framework, and fraud education efforts such as “fraud bingo,” while the Insurance Department described its law-enforcement role and a range of insurance-related fraud schemes it prosecutes. AARP said fraud is widespread and underreported, especially among older adults.
Members asked about reporting scams, how losses are handled, whether tap is safer than chip, how crypto fraud works, whether Arkansas has model legislation to address telecom and social media impersonation, and how local law enforcement and state agencies coordinate investigations. Witnesses said banks generally absorb much of the financial loss under federal rules, while consumers bear the inconvenience and account changes. Several witnesses said Arkansas should consider additional legislation to hold telecom companies and social media platforms accountable for spoofed caller IDs and impersonation ads, and one witness said a federal Scam Act is moving in Congress. No additional votes or formal actions were taken beyond approval of the minutes, but witnesses agreed to share consumer education materials and model legislation with committee staff.
TX
Transcript Highlights:
- technology is critical.
- At the moment, I do think the importance of separating passive technology or dumb technology, versus
- , particularly retail consumers, are getting the short end.
- We step in to take the role of the consumer advocate.
- And that's to the benefit of consumers.
Summary:
The Senate Committee on Business and Commerce convened to discuss critical infrastructure and supply chain integrity, particularly focusing on Texas's power grid and associated vulnerabilities. The meeting highlighted Texas's recent ranking as 10th in electricity affordability, emphasizing the state's commitment to maintaining a reliable and resilient electric grid. New committee members introduced themselves, and the agenda included testimony from ERCOT and the Public Utility Commission regarding the implementation of the Lone Star Infrastructure Protection Act, which aims to mitigate risks posed by foreign entities to the power grid.
Chad Sealy from ERCOT presented updates on the attestation process for market participants, revealing that over 1,500 entities had submitted attestations regarding their corporate structures and affiliations with designated foreign countries. Concerns were raised about the adequacy of the current vetting process, particularly regarding indirect relationships with foreign adversaries. Testimonies from the PUC and the Attorney General's office underscored the challenges of enforcing compliance and the need for improved legislative measures to enhance oversight and security.
The committee also heard from experts, including Dr. Emma Stewart from Idaho National Laboratory, who discussed the evolving threats to the grid from foreign adversaries and the importance of securing communication systems. Recommendations included prioritizing inspections of critical components and enhancing collaboration with national laboratories to address vulnerabilities. The discussion concluded with an acknowledgment of the balance needed between ensuring grid security and maintaining affordability for consumers.
CA
California 2025-2026 Regular Session
Assembly Utilities and Energy Committee Apr 2nd, 2025
Transcript Highlights:
- These buildings consume a tremendous amount of energy.
- So I have to maintain those temperatures for the consumer.
- I have to keep the consumer safe.
- So have you seen it impact consumer behaviors already? Absolutely.
- So we know the technology exists.
Summary:
The Assembly Committee on Utilities and Energy heard several bills focused on grid reliability, affordability, clean energy infrastructure, and industrial decarbonization. AB 222, by Assemblymember Bauer-Kahan, would require more data reporting on data centers and aim to prevent ratepayers from bearing related grid costs; supporters said better information is needed to plan for rapidly growing electricity demand from AI and data centers, while opponents warned about privacy, security, trade-secret, and cost-shifting concerns. The bill passed the committee on a 13-4 vote, with the roll left open for absent members.
AB 941, by Assemblymember Bonta, would impose a 270-day timeline for CPUC review of priority transmission projects to speed clean-energy infrastructure buildout. Supporters argued that transmission delays are slowing California’s climate goals and raising costs, while opponents raised concerns about CEQA process, staffing, and prioritization. The bill passed 15-0. AB 1191, by Assemblymember Tangipa, would make existing large hydroelectric facilities eligible for the Renewable Portfolio Standard; supporters framed it as a way to lower rates and ease affordability pressures, while opponents said it would undermine the purpose of the RPS by substituting existing resources for new renewable development. That bill failed on a 4-11 vote.
AB 1280, by Assemblymember Garcia, would expand state grant programs to support thermal energy storage projects for industrial decarbonization. Supporters said it would help modernize manufacturing, cut pollution in disadvantaged communities, and preserve jobs, with broad support from environmental and clean manufacturing groups and no opposition testimony. The bill passed 17-0. AB 1117, by Assemblymember Schultz, would require the CPUC to offer optional dynamic electricity rate tariffs for customers to shift usage away from peak periods; supporters said it could lower bills and improve grid efficiency, while utilities said they were not opposed to the concept but wanted more flexibility and time in the regulatory process. That bill passed 14-0. The committee also approved its consent calendar and other noncontroversial items, with several measures moving forward unanimously.
VT
Transcript Highlights:
- <00:17:16.760>
Protection through the Vermont Consumer Protection through the Vermont Consumer - <00:21:43.120>
the to implement to to give consumers the to implement to to give consumers - <00:23:22.760>
to language that allowed consumers to language that allowed consumers to delete - <00:35:17.520>
to don't deal direct consumer to don't deal direct consumer to um um um consumer - They're not a consumer-to-company relationship. They are a direct consumer relationship.
FL
Florida 2025 Regular Session
Banking and Insurance Mar 25th, 2025
Transcript Highlights:
- For instance, filing requirements, transparency for consumers.
- And it is very doable, technologically feasible.
- And so this technology would help the least among us this technology, if enshrined in the law.
- But just from a consumer adoption standpoint, we found that the consumer would like to have the gold
- are that you would use there to protect consumers.
FL
Transcript Highlights:
- Thank you very much. ...which consumers largely dismissed due to their ubiquity.
- We are a nonprofit, nonpartisan taxpayer advocacy and consumer watch organization.
- technology.
- Companies dedicate substantial resources to designing and improving technology.
- , threatening both the industry and the consumers it aims to protect.
Summary:
The committee first took up SB 702, as amended by a strike-all amendment on digital content provenance and authenticity. Senator Burgess said the bill would require generative AI providers to add provenance data to content wholly generated by AI, allow provenance tags on AI-modified images, require social media platforms to retain and display provenance data in an accessible format, and apply content credentials to online election advertisements. He also described a two-year pilot program for the Division of Emergency Management to test provenance data in emergency communications, and said the bill would be enforced only by the Attorney General with no private right of action. Supporters from Microsoft and Adobe waived in support, while TechNet and the James Madison Institute raised concerns about broad definitions, implementation burdens, and the possibility that the rules could be easily circumvented. The committee adopted the amendment and then reported CS for SB 702 favorably.
The committee next considered CS for SB 282 on home and service warranty association financial requirements, which would allow extended warranty companies to use multiple insurance policies to back obligations and let companies with a $100 million net worth satisfy proof requirements through SEC filings or an audited financial statement. The Florida Service Agreement Association supported the bill, and the committee reported it favorably. The committee also passed CS for SB 678, which allows pawnbroker transaction forms to be printed or digital; the Florida Pawnbrokers Association and a business representative supported the change, the amendment was adopted, and the bill was reported favorably.
The committee then heard SB 1132, the Portable Wireless Device Repair Act, which would require manufacturers to provide diagnostic tools, repair information, and parts to owners and independent repair providers, and would also extend right-to-repair concepts to agricultural equipment through an amendment. Supporters argued the bill would expand consumer choice and repair access, while opponents including TechNet, the Repair Done Right Coalition, the James Madison Institute, and the Taxpayers Protection Alliance warned about privacy, cybersecurity, trade secret, safety, and compliance concerns. After debate, the committee reported CS for SB 1132 favorably.
Finally, the committee took up SB 676, which would create a framework for employees to knowingly and voluntarily waive the Florida minimum wage in certain internship, apprenticeship, and work-study settings, with a parent or guardian sign-off for minors. The sponsor said the bill was intended to expand job training and first-job opportunities for young people and others seeking experience, but multiple speakers and senators argued it conflicted with the Florida Constitution and existing case law, could be exploited by employers, and would undermine the voter-approved minimum wage. The committee continued extensive debate on the bill, with strong opposition testimony and questions about constitutionality, definitions, and enforcement.
MA
Massachusetts 2025-2026 Regular Session
Future of Payments and Sales Transactions by Credit Card and the Impacts for Small Businesses Jun 21st, 2026 at 11:00 am
Transcript Highlights:
- Yeah, certainly change in behavior, consumer behavior. The other, Ms.
- How you consume it has changed. A lot of people consume it at home and don't dine in.
- Some consumers are willing to pay, and this is partly about offering consumers the choice.
- , efficient payments for consumers and businesses.
- This is also a consumer issue.
Summary:
The commission met for its second hearing to study the future of credit card payments and sales transactions and their impacts on small businesses. Members heard extensive testimony from credit unions, retailers, restaurants, and payment-industry representatives on interchange fees, processing fees, fraud, chargebacks, rewards programs, and the ability of businesses to pass fees on to customers. Several witnesses argued that swipe fees have risen sharply, are especially burdensome for restaurants and other small businesses, and are charged on taxes and tips that are merely pass-through amounts. They urged state action to prohibit fees on tax and tip portions, improve transparency, and allow surcharging or convenience fees, while opponents warned that state regulation could reduce fraud protections, increase compliance costs, and threaten consumer rewards programs.
Business owners and trade groups described thin margins, rising costs, and the difficulty of understanding merchant statements or negotiating with processors. Restaurant witnesses said card-not-present and online transactions create the greatest fraud and chargeback risk, with money often removed immediately from merchants’ accounts and disputes rarely resolved in their favor. Retail witnesses gave examples of rising effective rates, higher fees on rewards cards, and the burden of processing fees on low-value transactions. A representative from the Massachusetts Restaurant Association and others said restaurants are effectively paying fees on meals tax and gratuities, which they argued should not be subject to interchange charges.
On the other side, the Cooperative Credit Union Association said interchange revenue helps credit unions fund fraud prevention, rapid card replacement, and member protections, and warned that state limits on interchange could weaken those safeguards and lead to higher consumer costs or reduced services. Airlines for America testified that airline credit card rewards are popular, support travel and jobs in Massachusetts, and could be harmed by interchange reform. The National Restaurant Association and a payments-policy attorney countered that interchange fees are set by card networks rather than competitive markets, that banks remain highly profitable even with rewards, and that states can act after recent court decisions. No votes were taken; the hearing consisted of testimony and questions from commissioners.
TX
Transcript Highlights:
- Can they be consumed? They can.
- Can they be consumed? They can.
- Can they be consumed? They can.
- Can they be consumed? They can.
- Can they be consumed? They can.
Bills:
HB2385, HB3349, HB3962, HB3883, HB4396, HB4811, HB5088, HB4588, HB4867, HB4895, HB5398, HB5616
Keywords:
NRA, funding, major events reimbursement, annual meetings, exhibits, events trust fund, Pan American Games, Olympic Games, motor sports racing, local control, event support contract, INDYCAR, Arlington, tourism, funding eligibility, sporting events, economic impact, local governments, American Performance Horseman, American Rodeo
CA
California 2025-2026 Regular Session
Assembly Privacy and Consumer Protection Committee Mar 18th, 2025
Transcript Highlights:
- Look, my union has no desire to halt technological progress.
- We have San Diego Consumer Watchdog.
- used to maximize profits at the expense of consumers and workers.
- We required every single technology company in the state to require this.
- We required every single technology company in the state to require this.
Summary:
The Assembly Privacy and Consumer Protection Committee met with a new membership roster and adopted its committee rules after quorum was established. The hearing then began with AB 412, the AI Copyright Transparency Act, which would require generative AI developers to provide copyright holders notice when registered copyrighted works are used in training data. The author and supporters, including SAG-AFTRA, the Transparency Coalition, voice actors, writers, labor groups, and other creators, argued the bill would give artists a practical way to learn whether their works were used and to vindicate their rights. Opponents, including EFF, CalChamber, RIAA, CCIA, Chamber of Progress, Bay Area Council, BSA, and TechNet, said the proposal was technically unworkable, could burden startups, conflict with existing law and pending litigation, and raise federal preemption concerns. Members discussed the bill’s amendments, including a fingerprinting approach and narrowing the bill to model developers, and the committee voted 8-2 to pass AB 412 as amended to the Judiciary Committee.
The committee then heard AB 446, which would prohibit “surveillance pricing,” or the use of personal data to charge different prices for the same product or service. The author and supporters, including Consumer Watchdog, UFCW, labor organizations, and consumer/privacy groups, described examples of differential pricing tied to device type, location, shopping behavior, and digital price tags, and argued the bill would protect consumers from discriminatory and predatory pricing. Business and industry opponents, including CalChamber, grocers, retailers, travel, broadband, and other associations, said the bill could conflict with the CCPA, interfere with loyalty and rewards programs, and create confusion about personalized discounts and dynamic pricing. The discussion focused on how the bill would treat loyalty programs, whether existing privacy law already covers the issue, and whether the proposal would unintentionally affect legitimate discounts and promotions.
HI
Hawaii 2025 Regular Session
HSG/TRN Joint Public Hearing - Thu Jan 30, 2025 @ 9:50 AM HST
Transcript Highlights:
- franchise system has served consumers franchise system has served consumers well<00:48:51.119>
the expense of competition consumer the expense of competition consumer choice<00:52:30.920>- Department of Justice—they're all completely aligned here, saying direct-to-consumer harms consumers,
- <00:52:45.799>
makes something that modern technology makes something that modern technology - to take that choice away from consumers to take that choice away from consumers by<00:53:08.640>
Summary:
The joint hearing covered HB 1484 on transit-oriented development and HB 157 on transportation. For HB 1484, testimony included a request from the Hoi Community Development Authority to be removed from the measure while offering to assist if the transit-oriented development law is implemented, along with testimony in opposition and support from several individuals. The committees later recommended HB 1484 be passed with amendments, including an HD1, a defective date, deletion of a reference to section 225 on page 11, adoption of H-CDA’s proposed amendment, and related committee report changes. The vote was adopted in both committees, with Representatives Cochran and Lee excused and Representative Mora voting with reservations.
HB 157 concerned the transfer and acceptance of roads in the Villages of Kapolei. HHFDC supported the bill’s intent and explained that the roads were originally self-permitted, the city had not accepted dedication, and HHFDC has been maintaining and upgrading the roads under an MOA that requires improvements to city standards before transfer. Testimony from the Villages of Kapolei Association and others described ongoing problems with non-emergency police services, illegal parking, abandoned vehicles, and the need for city enforcement on roads that are open to the public. Committee members asked about the current holdup, the possibility of transferring roads in segments, and whether a cash settlement could resolve the issue; HHFDC said it was working in segments and that the city had mentioned a $60 million figure. The committees then recommended HB 157 pass with amendments, noting they were awaiting an Attorney General opinion on authority to compel the transfer and that the matter would continue to the Committee on Water and Land.
The Transportation Committee also heard several additional bills. HB 1083, concerning vessels in state commercial harbors, drew support from the Department of Transportation and some industry groups and opposition from charter operators; HB 1159, which would require compliance with harbor master evacuation orders and increase penalties, drew DOT support and opposition from multiple vessel operators, who argued the bill was too broad and should define emergencies more clearly and use tiered penalties. HB 58, limiting civil liability for firefighting at commercial harbors, received DOT and Maritime Group support. HB 1165, on county disposal of ocean-bordering property and state highway acquisition, received DOT support. HB 938, a broad motor vehicle franchise and EV-related bill, drew support from the Hawaii Automobile Dealers Association and the Motor Vehicle Industry Licensing Board, but strong opposition from the Alliance for Automotive Innovation, Tesla, Rivian, Scout Motors, and others; opponents argued it would restrict direct-to-consumer EV sales and innovation, while dealers said the bill was too broad and needed further stakeholder work. No final votes were taken on the Transportation Committee’s remaining measures in the portion provided, and the joint hearing was adjourned after decision-making on HB 1484 and HB 157.
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Telecommunications, Utilities and Energy Jun 21st, 2026 at 01:00 pm
Joint Committee on Telecommunications, Utilities and Energy
Transcript Highlights:
- that's available now with respect to nuclear technology is very different from the technology that was
- Pro-consumer energy policy is pro-clean energy.
- and unit costs times units consumed.
- low-income consumers who are more likely to be renters.
- , especially low-income consumers.
Summary:
The committee heard testimony on H. 4144, the Governor’s Energy Affordability, Independence, and Innovation Act, with the administration arguing the bill would lower bills in the short and long term while expanding clean energy supply and innovation. The Governor and Secretary said the bill would reduce or restructure charges on customer bills, reform Mass Save, expand securitization as a financing tool, speed interconnection, create energy-ready zones, strengthen consumer protections in competitive supply, and allow broader state procurement of energy resources. They said the package could save consumers billions over time and would help address high energy costs, especially during extreme heat and winter spikes.
Committee members pressed the administration on several provisions, especially securitization, asking whether the bill requires an apples-to-apples comparison of total costs over time, including interest and lost tax revenue, versus paying through rates. Administration witnesses said DPU review and public comment would be required and said they would work to clarify the language if needed. Members also questioned the bill’s solar and procurement provisions, including reduced net metering compensation for some large facilities, the scope of all-resource procurements, and whether hydro, solar, and nuclear would be included; the administration said those resources were contemplated and that procurement would still be reviewed by DPU. Other questions focused on the short-term relief from bill changes, the treatment of low- and moderate-income discounts, and whether the bill’s heat pump and Mass Save reforms would help customers who cannot afford upfront costs.
Several witnesses and committee members discussed Mass Save reforms, including securitization of program costs, on-bill financing, pre-approval of rebates, and shifting program administration away from gas utilities. Administration witnesses said the changes were intended to reduce volatility, lower administrative costs, and better align costs with long-term savings. Questions also touched on geothermal permitting, municipal participation in offshore wind procurement, and the proposed repeal of the ballot requirement for nuclear power, which the administration defended as preserving future options under heavy review. No votes were taken during the hearing portion described.
Supportive testimony came from labor, environmental, business, planning, and development groups. The AFL-CIO, NECA, and the Environmental League of Massachusetts backed the bill, emphasizing lower bills, job creation, labor standards, just transition protections, and cleaner energy. NAIOP, the Massachusetts Business Roundtable, and MAPC supported provisions on energy-ready zones, interconnection reform, microgrids, extreme-heat shutoff protections, and Mass Save improvements. A HEET representative praised the bill’s use of securitization, geothermal, and utility financing tools but urged guardrails and workforce protections. Overall, testimony was broadly favorable, with most witnesses calling for refinements rather than opposing the bill outright.
CA
California 2025-2026 Regular Session
Assembly Budget Subcommittee No. 4 on Climate Crisis, Resources, Energy, and Transportation Mar 12th, 2025
Transcript Highlights:
- Consumers.
- and direct air capture technologies.
- and direct air capture technologies.
- review of CCS and CDR technologies.
- We've very... ...start the technology review of CCS and CDR technologies. That's well underway.
Summary:
The committee hearing focused heavily on CARB’s broad trailer bill request for regulatory fee authority. Finance and CARB argued the proposal would let CARB develop fees to recover reasonable costs for implementing and enforcing regulations, while the LAO recommended rejection because the authority was too broad, could apply to an entire division of code, and would delegate core legislative taxing/fee-setting power without enough guardrails. Members from both parties raised concerns about the breadth of the authority, accountability, affordability impacts, and whether the Legislature would be put in an up-or-down position after CARB had already developed regulations. CARB responded that fees would still go through a budget change proposal and legislative approval before collection, and cited existing examples such as transport refrigeration units and commercial harborcraft fees.
The committee then reviewed CARB’s request for permanent resources to implement SB 905 on carbon capture, utilization, storage, and carbon dioxide removal. CARB said the Legislature had previously authorized limited-term positions and funding, but it had struggled to recruit and retain staff with specialized regulatory and technical expertise, and that the work had included pre-rulemaking contracts, technology review, and permit-related preparation. Members questioned the pace of work, the use of limited-term positions, and whether additional permitting authority would be needed. CARB said it hoped to begin rulemaking later in the year if permanent resources were approved.
Members also discussed the cap-and-trade spending plan, noting lower-than-expected auction revenues but higher interest earnings, and the need to monitor the Greenhouse Gas Reduction Fund and possible May Revision changes. The committee then heard overviews of the zero-emission vehicle package, the Community Air Protection Program, demand-side grid support, and e-bike incentives. CARB described ongoing investments in community-based transportation equity, drayage trucks, harbor craft, and other clean technology demonstrations, while members pressed on affordability, program duplication, and whether enough funding was being directed to incentive programs. No formal votes were taken during the portion provided, and the chair repeatedly indicated that the hearing was intended to surface concerns for later budget negotiations.
HI
Transcript Highlights:
- This is our 3:00 p.m. joint agenda between the Committee on Labor and Technology and Commerce and Consumer
- and Commerce and Labor and Technology and Commerce and Consumer<00:12:13.560>
Protection. - restrict those common pro-consumer restrict those common pro-consumer practices,<00:36:37.280>
electronic surveillance technology, electronic surveillance technology, could<00:38:33.560>- ,
- harms that have occurred to consumers harms that have occurred to consumers from<00:43:42.960>
Summary:
The committee first heard House Bill 2455, HD2, relating to employment practices. Testimony was limited, with support from the Hawaii State Commission on the Status of Women and UPW; the committee noted nine support, zero opposition, and zero comments. No vote was taken on this bill during the portion provided.
The committee then took up House Bill 2165, HD2, relating to the Hawaii Employment Security Law. DLIR supported the measure but requested an amendment moving language in Section 2 from subsection A to subsection C to preserve the legal structure. Members questioned DLIR about a January 8 U.S. Department of Labor letter and whether the bill would keep Hawaii in conformity with federal unemployment insurance requirements. DLIR said the federal guidance requires the state to remove the carve-out for labor-dispute claimants, though unions with hiring halls and members in good standing could still be exempt from work-search requirements under an authorized list. UNITE HERE Local 5 opposed the bill and said the current law already gives the department discretion to exempt striking workers. The committee recessed the bill before any final action was taken in the portion shown.
In the joint hearing with Commerce and Consumer Protection, the committees heard House Bill 1509, HD2, relating to workers’ compensation. DLIR supported the bill, DHER offered comments and requested an amendment, UPW supported it, and one Zoom testifier described personal experience with delayed care and urged faster decisions. After testimony, the committees voted to pass the bill with amendments. The adopted amendments restored the 7-day treatment-plan deadline from 10 days, changed the effective date to January 1, 2077, and struck the proposed $500 fine for employers who fail to respond within 10 days.
Back in the Labor and Technology agenda, the committee heard House Bill 1515, HD2, also relating to workers’ compensation, with testimony noting seven in support, one in opposition, and one comment, but no action was taken in the excerpt. The committee also heard House Bill 1514, HD2, relating to workers’ compensation vocational rehabilitation plans. A Zoom testifier opposed the bill, arguing the 120-day timeline was unrealistic for complex cases. DLIR said the bill would give the director discretion to extend the vocational rehabilitation plan timeline beyond 120 days with no cap on extensions, and the committee noted five support, four opposition, and zero comments. Finally, the committee began House Bill 2458, HD3, relating to surveillance pricing. OCP said it stood on written testimony, while supporters argued the bill would prevent corporations from using personal data to set prices, especially for groceries. Retail and grocery interests opposed the measure, saying it was too broad and could restrict loyalty programs, promotions, and discounts; one witness asked that a loyalty-program exemption be restored.
MN
Minnesota 2025-2026 Regular Session
Conference Committee on H.F. 4188 - Omnibus Commerce and Consumer Protection - Part 1 - 05/12/26
Transcript Highlights:
- providers to communicate with a consumer providers to communicate with a consumer through<00:02:
- So whether you have a human or a technology, the outcome to the consumer and some of the actions are
- , the outcome to human or a technology, the outcome to the<00:51:20.960>
consumer <00:51:21.440 - things can change, but a consumer things can change, but a consumer deserves<00:52:19.120>
the - It's technologies are even being used.
Summary:
The committee met to walk through nonpartisan side-by-side comparisons of House File 4188, focusing on differences between House and Senate language across consumer protection, insurance, financial services, health, and technical provisions. Staff highlighted numerous Senate-only items, including rules for financial providers communicating through trusted contacts, virtual currency requirements for banks and credit unions, a prohibition on virtual currency kiosks beginning in 2026, mortgage servicing and student loan servicing changes, the Rental Home Marketplace Guarantees Act, insurance and travel-related provisions, scrap metal licensing changes, protections related to minors accessing chatbots and AI companions, and several technical or conforming repealers. Staff also noted that some provisions were identical or substantially similar between the chambers, including mortgage originator standards, student loan borrower protections, securities-related changes, unclaimed property provisions, and technical updates in the bill’s miscellaneous articles.
The Senate-only health-related articles were also summarized, including repeal of the prescription drug affordability advisory council, technical changes to the reinsurance program, and a series of health insurance provisions on enrollment-growth notices, limits on officer and director salary increases under certain capital conditions, guaranteed issue rights for certain Medicare supplement enrollees, data-sharing between Commerce and Health, restrictions on using artificial intelligence alone to deny claims, reimbursement for clinical trainees, home care nursing coverage, and PBM transparency. The Senate’s telecommunications article was described as largely technical and conforming, with repeals of obsolete statutes. Staff also noted that some standalone bills had already passed and would be removed from the comparison report.
Public testimony followed. Thomas Elness of AARP Minnesota supported inclusion of the cryptocurrency kiosk bill, expressed support for guaranteed issue protections for a narrow group of consumers affected by discontinued plans, and urged adoption of changes to the consumer protection restitution account, including raising the cap to $10 million per fiscal year. Representative Lee testified that the restitution account proposal should be treated as policy rather than finance because it has a zero fiscal note, and said the House would accept the Senate’s $10 million cap. Robin Rowan, representing the Minnesota Insurance and Financial Services Council and the U.S. Travel Insurance Association, urged adoption of Senate travel insurance language, requested a House-style change to lead-generation recordkeeping language, and supported a Senate provision allowing employers and insurers to coordinate notice to employees when group policies are cancelled. The Department of Commerce then responded to questions, explaining that the prescription drug affordability council would be sunset because the board already has other avenues for public input, that the reinsurance changes were technical and did not alter the prior agreement, and that the abandoned cryptocurrency provisions rely on statutory definitions of inactivity and known examples such as keys stored in safes or deposit boxes.
CA
California 2025-2026 Regular Session
Assembly Privacy and Consumer Protection Committee Jan 13th, 2026
Transcript Highlights:
- And I would say that Associated with the rising use of technology in the classroom.
- Over a decade later, Educational privacy law kept pace with technology.
- technology, and sometimes it's optional.
- , they'll be a lot more likely to use the technology when it makes sense.
- So they can use this technology. The students can benefit from its effectiveness.
Summary:
The Assembly Privacy and Consumer Protection Committee heard two bills. AB 1159 by Assemblymember Addis would update California student data privacy law to extend protections to college students, limit how ed tech companies can collect and use student information, and add restrictions around sensitive data and generative AI use. Supporters, including Privacy Rights Clearinghouse, CFT, labor, civil rights, and education groups, said students and educators need stronger safeguards against invasive data collection and misuse. Opponents, including College Board, TechNet, CalChamber, and ACT Education, argued the bill was overly broad, could interfere with legitimate educational services and AI development, and raised concerns about a private right of action and impacts on adult students and recruitment opportunities.
AB 883 by Assemblymember Lowenthal would expedite deletion of personal information for elected and appointed officials under California’s data broker deletion system by having state agencies provide official lists to the privacy agency and requiring brokers to delete the information within five days. Supporters said the measure responds to rising threats, harassment, and violence against public officials and would help reduce exposure of their personal data. TechNet and TechC.A. opposed unless amended, citing concerns about exemptions for lawful data sharing, the five-day timeline, and litigation risk, while the author emphasized the bill does not create a new right but streamlines access to an existing deletion process.
Both bills were advanced after committee discussion and roll calls. AB 1159 passed 11-2 and was sent to the Judiciary Committee. AB 883 passed 14-0 and was sent to the Appropriations Committee.
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Consumer Protection and Professional Licensure Jun 21st, 2026 at 10:00 am
Joint Committee on Consumer Protection and Professional Licensure
Transcript Highlights:
- I'm a supervising consumer specialist in the Consumer Advocacy and Response Division, working with Bill
- We heard from 25 of their consumers.
- Members of the Joint Committee on Consumer Protection.
- , because we also want to protect the consumers.
- It's the consumer who gets shortchanged in this whole process.
Summary:
The Joint Committee on Consumer Protection and Professional Licensure heard testimony on a wide range of bills involving consumer protection, auto regulation, alcohol licenses, and professional licensure. A major focus was legislation to require a one-hour domestic violence awareness training for salon and cosmetology licensees (H.323/S.200), supported by District Attorney Marion Ryan, law enforcement, and a salon industry witness who described the program’s value in identifying and helping victims. The committee also heard strong support from the Attorney General’s office for auto consumer protection legislation (S.228/H.379) that would expand used-car warranty protections, extend the Lemon Law return period to seven days after receipt of the vehicle, raise the mileage cap to 200,000 miles, and increase dealer surety bonds to $50,000. Independent dealers opposed those changes, arguing they would burden small businesses and that dealer education, not expanded liability, was the better solution.
The committee also took testimony on bills related to vehicle financial products and repair information. A trade association supported GAP waiver legislation (H.4188/S.281), saying it would create clear consumer protections and standard disclosures. On right-to-repair and heavy-duty vehicle service information (S.266), engine and truck manufacturers supported an exemption for commercial vehicles, while others argued that releasing service data to the general public could create safety, cybersecurity, and emissions risks. The committee then heard extensive testimony on auto dealer franchise and warranty reimbursement legislation (S.201/H.406), with dealer groups supporting changes to warranty labor reimbursement and manufacturer groups opposing them as costly and unnecessary. Manufacturers from GM, Volvo, Toyota, Hyundai, Mazda, and others said their current time-study and appeals processes already compensate dealers fairly and that the bill would raise costs for consumers.
In addition, the committee heard testimony on H.333, which would move auto damage appraiser licensing from the Division of Insurance to the Division of Occupational Licensure. Collision repair advocates supported the change, saying the current board structure leads to repeated dismissals of complaints and lacks accountability, while emphasizing that the bill is intended to protect consumers and ensure proper repair reimbursement. The hearing also included testimony in support of a local alcohol license petition for Westwood and a separate local alcohol measure for a town grant license. At the end of the hearing, the chairs announced that all docketed bills had been heard, noted that a joint poll would be held on H.4184, and the committee voted to adjourn by voice vote.
MN
Minnesota 2025-2026 Regular Session
Proposing AI protections in Minnesota | Senator Erin Maye Quade Apr 10th, 2026
Minnesota Senate Floor Meeting
Transcript Highlights:
- And so any technology that helps them do that faster, I'm not interested in.
- Um, I'm not trying to have technology help them make it worse.
- <00:03:38.239>
And it fades away when it's technology. - And it fades away when it's technology.
- And so any technology that helps exist.
Summary:
Senator Erin Maye Quade discussed her package of bipartisan AI-regulation bills, saying consumer-facing AI is largely unregulated and has already caused harm to children, adults, the environment, consumer prices, and privacy. She argued the federal government has not acted, so states are stepping in, and said the issue is drawing support across party lines because the harms are affecting red, purple, and blue states alike.
She described a bill aimed at AI chatbots and children, citing reports of self-harm, suicide, disordered eating, harmful behavior, and other unsafe interactions. She said chatbots are designed to maximize engagement, avoid friction, and keep conversations going, which can be especially dangerous for developing brains and can lead to explicit or boundary-pushing content without human oversight.
Maye Quade also outlined bills to bar health insurers from using AI in review, evaluation, determination, or appeals processes, saying insurers already deny claims too aggressively and AI speeds up denials. Another bill would prohibit AI-driven surveillance pricing, which she said allows companies to use personal data to charge different customers different prices for the same product. A final bill would require notice when people are interacting with AI and provide access to a human, which she said is important for both routine customer service and high-stakes situations like medical appointments. She acknowledged possible court challenges but said coordinated state action could effectively create a national framework if Congress continues to do nothing.
MN
Transcript Highlights:
- This is technology that is somewhat proven technology.
- It, depending on the technology, may need a little bit of assistance from another technology.
- proven technologies are they're proven technologies.<00:10:17.120>
So <00:10:17.279>they're - Um that technology is there. Um boiler. Um that technology is there.
- It's a that's a proven technology.
Bills:
HF4770
Summary:
The committee approved the March 26 minutes and then took up House File 4770, as amended by an A1 technical amendment. The bill was presented as a proposal to help Liberty Diversified International and Liberty Paper in Becker plan for replacement steam and energy supply as the Shuro facility closure approaches in 2030. Testimony described Liberty Paper’s current closed-loop steam arrangement with Shuro, the need to study future fuel and technology options, and the potential use of anaerobic digestion, biomass, construction and demolition waste, and food waste to produce steam and possibly power. Members asked about feedstock availability, the need for a feasibility study, possible backup natural gas use, and whether waste heat or wastewater heat could be useful. The bill was laid over as amended.
The committee then heard a presentation from CenterPoint Energy on Minnesota heating demand and electrification. CenterPoint staff said affordability and reliability are central concerns and outlined how the utility manages customer costs through energy efficiency, contracting, storage, peak shaving, and conservation. Dr. Joel Lynch presented research on peak heating with natural gas and the “missing piece” in Minnesota’s electrification puzzle, explaining that Minnesota’s cold climate makes winter heating demand especially challenging and that replacing natural gas would require substantial new electric capacity and renewable resources. He compared his work with prior national and state studies and said the analysis used Minnesota-specific gas throughput, COP assumptions across several electrification scenarios, and January renewable capacity data.
Lynch summarized preliminary findings that Minnesota’s peak gas heating throughput could be up to 40 gigawatts, with electric resistance heating implying roughly 36 gigawatts of new demand, and lower but still substantial demand under heat-pump scenarios. The presentation was informational only; no vote was taken on the CenterPoint presentation. The meeting ended with House File 4770 laid over and the energy demand presentation continuing.
FL
Florida 2025 Regular Session
January 14, 2025 - 09:00 AM
Transcript Highlights:
- services aspects of the Department of Agriculture and Consumer Services.
- We are responsible for many areas of agriculture, obviously, and consumer services.
- So very inefficient, very dilapidated buildings, and very outdated technology.
- So very inefficient, very dilapidated buildings, and very outdated technology.
- So very inefficient, very dilapidated buildings, and very outdated technology.
Summary:
The Agriculture and Natural Resources Budget Committee met to organize for the session, confirm a quorum, and hear introductory remarks from members about their districts and interests. Chair Esposito outlined the committee’s jurisdiction and budget overview, noting a total budget of about $7.2 billion, with major funding tied to the Department of Environmental Protection, the Department of Agriculture and Consumer Services, Fish and Wildlife, and the Department of Citrus. She also described major cost drivers such as Everglades restoration, water quality, resiliency, land acquisition, and rural family lands, and asked members to review agency requests in small groups later in the process.
Agency leaders then presented budget and program updates. Agriculture Commissioner Wilton Simpson emphasized department efficiency efforts, including IT modernization, staff reorganization, rural and family lands conservation, best management practices, Fresh From Florida marketing, hurricane recovery loans for farmers, and completion of the Connor Complex headquarters. DEP Secretary Alexis Lambert highlighted record investments in Everglades restoration, water quality projects, resilience grants, land acquisition, state parks, and enforcement. FWC Executive Director Roger Young discussed conservation research, fisheries and wildlife management, law enforcement, disaster response, and pressures from growth, boating, invasive species, and derelict vessels. Department of Citrus Executive Director Shannon Shep reviewed the industry’s decline due to hurricanes and citrus greening, current research and marketing efforts, and e-commerce campaigns to support Florida citrus sales.
Members asked questions about citrus production declines, future replanting and therapies, rural family lands, PFOS cleanup, mangrove restoration, flooding and pump infrastructure, agricultural theft, and derelict vessel removal. Officials generally responded with updates, emphasized science-based management and enforcement, and in several cases said they would follow up with more detailed information later. No formal votes were taken; the meeting ended with the chair directing members to provide feedback on agencies for further budget review and then adjournment.
TX
Transcript Highlights:
- We're not just consumers, we're the grid's digital shock absorbers.
- Um, it's a very great new technology.
- I share his goal of reducing energy costs for consumers by 50%.
- And then they consume way more electricity and I understand technologies changes and, and, um, maybe,
- So we've seen real results with this technology.
Bills:
HB 1951, HB 2715, HB 3092, HB 3237, HB 3278, HB 3511, HB 3592, HB 3675, HB 3778, HB 3782, HB 3826, HB 3970, HB 4016, HB 4049, HB 4341, HB 4344, HB 4406, HB 4427
Keywords:
collective bargaining, public works, government contracts, labor agreements, state funding, removal from office, political subdivisions, local government, judicial proceedings, administrative judicial region, electric transmission, public convenience, landowner consent, utility regulation, energy infrastructure, energy consumption, higher education, governmental entities, sustainability, electricity reduction