Video & Transcript Research : 'Pollution Control Agency'
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CA
California 2025-2026 Regular Session
Assembly Budget Committee Sep 11th, 2025
Transcript Highlights:
- In SB 105, Control Section 91 requires that Finance, along with the transportation agency, examine a
- That examination process has to end, according to the control section, by January 10, 2026.
- into two separate agencies, as you mentioned.
- Julia Hall with the Association of California Water Agencies.
- Madam Chair and members, Brendan Tug, on behalf of the California Air Pollution Control Officers Association
Summary:
The Assembly Budget Committee held an informational hearing on the September budget package, which included SB 105 and a series of trailer bills covering health, human services, education, resources, child care, transportation, labor, public safety, housing, revenue, background checks, collective bargaining, and a special election. The Department of Finance described the package as largely technical and clarifying, but also responsive to state and federal changes, especially H.R. 1. Key items included roughly $3.3 billion in Proposition 4 climate and environmental spending, $540 million in discretionary greenhouse gas reduction funds, and major responses to H.R. 1 such as CalFresh error-rate mitigation, food bank support, and Medicaid-related changes. Other notable provisions included vaccine policy flexibility, an Abortion Access Fund, a gender-affirming care program, community college basic-needs and aid changes, CEQA and coastal permit exemptions tied to the 2028 Olympics, invasive mussel prevention funding, a civic media program, labor and pension-related provisions, and special election administration changes.
Members raised questions and concerns about several parts of the package. There was support for climate, water, transit, offshore wind, food security, and health investments, but also significant criticism of the lack of cleanup language for SB 131 and its advanced manufacturing exemptions, with multiple members saying promised fixes had not materialized and expressing concerns about tribal consultation, labor standards, and environmental protections. Members also questioned the scale and timing of some Proposition 4 allocations, including fairground upgrades, regional conveyance, and a UC Davis alternative protein research center. The Department of Finance said some programs would roll out over time and that certain funding levels reflected current implementation capacity.
The hearing also featured discussion of Bay Area transit financing, with Finance saying SB 105 directs the department and CalSTA to examine loan or other financing options rather than immediately providing loans. Members and public commenters also discussed the state’s response to H.R. 1, with advocates supporting food bank, health care, and immunization provisions while warning of ongoing harm to immigrants, foster youth, and other vulnerable groups. Public testimony broadly supported the health, food, water, offshore wind, and golden mussel provisions, while many speakers echoed legislative concerns about SB 131 and urged cleanup action in the next session. No votes were taken because the hearing was informational only, though the chair noted votes on the bills were expected later that night or the next morning.
MN
Transcript Highlights:
- Control Agency, and Public Facilities Authority.
- It's a partnership between the Minnesota Department of Health, Pollution Control Agency, and Public Facilities
- Control Agency.
- <00:04:36.280>
Control <00:04:36.680>Agency. - Pollution Control Agency. Pollution Control Agency.
AZ
Arizona 2026 Regular Session
04/29/2026 - House Republican Caucus Calendar #21
Transcript Highlights:
- And come back to the Capitol from Mexico to see what is happening in her own agencies.
- We make all state agencies pay for the space they have. So we charge them and we collect it.
- When we’re talking about renewable energy or residential, not residential, but pollution control equipment
- When we’re talking about renewable energy or residential, not residential, but pollution control equipment
- Why don't we just pass a bill that is identical to the forms that your agency issued?
MN
Minnesota 2025 1st Special Session
House Ways and Means Committee considers agriculture finance bill, HF2446 4/21/25
Ways and Means
Transcript Highlights:
- Control Agency folks.
- Control Agency folks.
- Control Agency folks.
- Control Agency folks.
- Control Agency folks.
Keywords:
agriculture finance, broadband development, Department of Agriculture, Board of Animal Health, Agricultural Utilization Research Institute, Office of Broadband Development, food safety, food handler license, cottage food, home processed food, livestock dealer, meat packing company, milk marketer, milk marketing license, grain buyer, grain storage, beginning farmer, emerging farmer, farm down payment assistance, livestock investment grant
MN
Minnesota 2025-2026 Regular Session
Committee on Environment, Climate and Legacy - 02/04/25
Environment, Climate, and Legacy
Transcript Highlights:
- Then, last on our agenda, we are going to have the Minnesota Pollution Control Agency.
- Then, last on our agenda, we are going to have the Minnesota Pollution Control Agency.
- Then, last on our agenda, we are going to have the Minnesota Pollution Control Agency.
- Then, last on our agenda, we are going to have the Minnesota Pollution Control Agency.
- <01:09:43.319>
Control <01:09:43.640>agency the Minnesota Pollution Control agency
HI
Hawaii 2025 Regular Session
HRE-AEN, AEN, AEN DEFER Public Hearings 03-17-2025
Transcript Highlights:
- First up to infestation control.
- We can find out the one control this?
- There are certainly other pollutants that affect the ocean.
- There are certainly other pollutants that affect the ocean.
- STR94 and SR77 Maui Access Tear Control STR94 and SR77 Maui Access Tear Control and<01:01:41.799
Summary:
The joint committees heard House Bill 643, House Draft 2, which would create short-term management initiatives and appropriate funds for the coconut rhinoceros beetle response program. Testimony was overwhelmingly supportive. Committee discussion focused on biocontrol efforts, including fungus and virus-based treatments, the need for a biosecure facility, and the timeline for testing and range studies. Department of Agriculture officials said initial testing is underway at the University of Hawaii, but full testing requires a higher-biosafety facility that is not yet available on island. Members also discussed funding levels, the possibility of a mobile facility, and whether the work could be accelerated. The committees later voted to pass HB 643 unamended.
The committees also heard House Bill 736, House Draft 1, which would establish a three-year wastewater system and individual wastewater technology testing pilot program at the University of Hawaii Water Resources Research Center. Supporters said the bill could help certify new, lower-cost decentralized wastewater technologies and reduce the cost of cesspool upgrades while improving water quality. University of Hawaii witnesses explained that the center would test technologies, collect samples, analyze results, and provide reports to the Department of Health for certification. Members raised concerns about whether the program would help communities facing immediate wastewater issues, the length of the testing timeline, and whether technologies like the Genki ball could be included. The committee was told the pilot would likely test one technology at a time over about nine months each, though multiple tests could run in parallel later. The committees voted to pass HB 736 unamended.
After those measures, the joint committee moved to an AEN-only agenda and began hearing STR 111 / SR 92, which declares a public health emergency relating to climate change and calls for statewide coordination on cross-sector solutions. Testimony in support came from the Department of Agriculture, Hawaii Public Health Institute, and others. Supporters said climate change affects public health through heat, wildfire risk, invasive mosquitoes, and other impacts, and argued that the response should involve agriculture, planning, transportation, and emergency management, not just the Department of Health.
AZ
Transcript Highlights:
- You do raise some really interesting issues and concerning issues about pollution that exists in our
- I want more power to the people, not to the agencies. Thank you. All right. You know the drill?
- ADEQ is neutral on Senate Bill 1279, but does note some agency concerns with the bill.
- ADEQ is neutral on Senate Bill 1279, but does note some agency concerns with the bill.
- I do also, though, hear the concerns from the agency, the burden to the agency that is not set up in
Keywords:
cosmetics, animal testing, prohibition, manufacturers, sales regulation, state preemption, groundwater, water conservation, Arizona water resources, drought management, water quality, solar radiation management, environment, regulation, Arizona Revised Statutes, weather modification, licensing, environmental impact, public safety, cloud seeding
Summary:
The Natural Resources Committee approved the minutes from January 20 and January 27, 2026, then heard several bills related to weather modification, water policy, wildlife, cosmetics, and groundwater management. SB 1278 would ban intentional solar radiation management in Arizona and bar public entities or recipients of public funds from supporting related technology development. Supporters argued it was needed to stop harmful geoengineering, while opponents said it would block research and distract from real pollution problems. The committee voted 5-2 with one not voting to give SB 1278 a do pass recommendation.
The committee then considered SB 1279, which would regulate weather modification licenses, require ADWR and ADEQ review of chemicals, public notice, and public meetings, and—under a proposed strike-everything amendment—shift complaint enforcement to ADWR and require rulemaking. Testimony was largely in support from stakeholders and SRP, while ADEQ was neutral but warned it lacked standards, resources, and expertise to develop the required chemical limits on the bill’s timeline. The committee adopted the amendment and then passed the bill as amended 5-2 with one not voting.
Members next passed SB 1005, which would prohibit the sale of cosmetics developed with animal testing, with supporters citing cruelty concerns and industry alternatives; the bill received a do pass recommendation 4-2 with two not voting. SB 1202, requiring ADWR to include more detailed data in five-year groundwater supply-and-demand assessments, drew opposition from ADWR over feasibility, cost, and the risk of misleading conclusions, but still received a do pass recommendation 4-2 with two not voting. The committee also passed SB 1280, which would bar Game and Fish from using public funds to transport Mexican gray wolf pups into Arizona; wildlife advocates opposed it as harmful to recovery, while Game and Fish said it would not affect core responsibilities and was neutral. Finally, SB 1287, with a conforming amendment, was approved 5-1 with two not voting to extend certain irrigation grandfathered-right groundwater uses to subsequent active management areas. The committee then adjourned.
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Transportation Jun 21st, 2026 at 01:00 pm
Joint Committee on Transportation
Transcript Highlights:
- These targets empower agencies to pursue cost-effective multimodal solutions that close the gap in EV
- As many of you know, transportation accounts for roughly 40% of carbon pollution in Massachusetts, the
- transportation goals to our climate goals, and also create a coordinating council to ensure agencies
- The Freedom to Move Act helps add that accountability for the state's transportation agencies, making
- sure that they serve community needs while also reducing pollution.
Summary:
The committee heard testimony on a wide range of transportation bills focused on rural microtransit, commuter rail fares and service, rail electrification, climate alignment, and safety. Several speakers supported H. 4054 and related microtransit proposals, arguing that rural communities need stable, permanent funding for services like the Tri-Town Connector and Quaboag Connector, which have strong ridership, high satisfaction, and measurable economic and health benefits. Testimony also supported a commission bill to study microtransit funding and definitions, with witnesses emphasizing that current grant programs are helpful but short-term and insufficient for long-term service planning.
A major theme was commuter rail equity and expansion. Boston-area officials and advocates backed bills to make all Boston commuter rail stations Zone 1A, citing large fare disparities between nearby stations in Hyde Park, Roslindale, and Readville. Related testimony supported studying an Orange Line extension from Forest Hills to Roslindale Square and expanding The Ride to Foxborough, as well as restoring commuter rail service to Cape Cod via Middleborough to Buzzards Bay and beyond. Speakers said these projects would improve access, reduce car dependence, and better serve neighborhoods and regions that currently face limited rapid transit options.
Multiple panels urged action on electrification and climate-focused transportation planning, including H. 3726, the Freedom to Move Act, and bills to electrify commuter rail, buses, school buses, and public fleets. Advocates from environmental, transit, and public health groups said transportation is the state’s largest emissions source and argued that statutory goals, coordinated planning, and streamlined permitting are needed to speed decarbonization while improving safety, affordability, and reliability. The committee also heard support for a bill to streamline rail electrification permitting, a bill to exempt certain transit projects from MEPA review, and a bill to improve commuter rail pedestrian safety with gates, fencing, and warning devices at at-grade crossings. No votes were taken during the hearing.
FL
Florida 2025 Regular Session
Rules Apr 16th, 2025
Transcript Highlights:
- SPECIFICALLY ALLOWING HOME HEALTH AGENCY ADMINISTRATORS TO OVERSEE UP TO FIVE AGENCIES IF HEALTH AGENCY
- ADMINISTRATORS TO OVERSEE UP TO FIVE AGENCIES IF THEY SHARE IDENTICAL CONTROLLING INTEREST AND WHAT
- WE ARE MANDATING AND USURPING LOCAL CONTROL IN THIS BILL.
- GEORGE ISLAND AND LET THEM SWIM IN A BEACH POLLUTED BY OIL.
- IT BLOCKS LOCAL ACTION AND ALLOWS POLLUTION TO SPREAD.
NH
New Hampshire 2025 Regular Session
House Ways and Means (02/03/2025)
Transcript Highlights:
- Um, all except for the oil discharge and pollution control license.
- They just pay into the funds that the oil discharge and pollution control license collects for remediation
- one<00:22:37.240>
is pollution control license that one is pollution control license that - <00:22:57.960>
Control <00:22:58.720>license discharge and Pollution Control license - discharge and Pollution Control license um<00:22:59.400>
collects <00:22:59.760>for <00
Summary:
The Department of Safety presented an overview of highway fund and unrestricted revenue collections, focusing on the Division of Administration, the Road Toll Bureau, and the Division of Motor Vehicles. Amy Newbery explained that the main unrestricted funding sources are highway funds and general funds, with highway fund revenue of about $263 million in FY 2024 and a FY 2025 projection of $261.2 million. She said revenue growth has been modest and has not kept pace with costs, creating structural deficits that required general fund transfers of $50 million in FY 2022-23 and another $10 million in FY 2024-25 to balance the fund.
Jennifer Hall described Road Toll operations, including motor fuel tax collection at the distributor level, compliance enforcement, and licensing for fuel distributors, transporters, IFTA carriers, and oil discharge/pollution control. Members asked about IFTA, dyed-fuel enforcement, the possibility of using the state forensic lab for dyed-fuel testing, and whether audit positions had been filled; the department said it recently hired a part-time fuel enforcement officer, still uses IRS testing, could explore lab testing, and had no audit vacancies. Hall also discussed factors affecting fuel-tax revenue, including gas prices, crude oil forecasts, weather, tourism, GDP, and inflation, and said FY 2024 road toll revenue was $127.5 million, above plan, with FY 2025 projected at $127.71 million.
The committee then turned to DMV-related revenues. Newbery said motor vehicle registration revenue was $93.1 million in FY 2024 and is projected at $90.4 million in FY 2025, with the state share going directly to the highway fund. Members asked about the state/town fee split, the five-year registration cycle dip, the distribution of registration revenue by vehicle weight category, and the impact of electric-vehicle surcharges; the department said the five-year dip is still occurring and will fade over time, and it would follow up on the weight-category breakdown. The presentation also noted that driver-license revenues have stabilized, inspection revenues remain steady, plea-by-mail revenue was added to the highway fund in FY 2024, and general fund revenues tied to the department are relatively small and have declined as some functions moved to OPLC. No votes or formal actions were taken.
TX
Transcript Highlights:
- and local agencies, etc.
- ... agencies work closely with our other sister agencies.
- The agency also offers.
- It is essentially the agency working through contractors. to control cane stands along the border to
- The last major program administered by the agency is the flood control dam program which is separated
MN
Transcript Highlights:
- Control Agency.
- Control Agency.
- Control Agency and continue operating the plant.
- The Minnesota Pollution Control Agency is causing great concern with the potential huge fines going to
- agency is um Minnesota Poli control agency is um causing<01:16:52.520>
great <01:16:53.520>
Keywords:
wastewater, infrastructure, funding, Litchfield, economic development, environmental compliance, Hastings, water treatment, PFAS, nitrates, bonds, capital investment, public health, HF212, Round Lake-Brewster, Independent School District No. 2907, school construction, school building, sales tax exemption, use tax exemption
MN
Transcript Highlights:
- Control Agency, MPCA, and the Minnesota Department of Health, MDH.
- <00:41:37.560>
Control <00:41:38.079>agency Minnesota Pollution Control agency Minnesota - Pollution Control agency mpca<00:41:40.680>
and <00:41:40.880>the <00:41:41.000>Minnesota - , all agencies.
- sister sister agencies<01:15:11.320>
all agencies all agencies all right<01:15:14.480>any
MN
Transcript Highlights:
- Our agency owns and maintains culverts, storm systems, ponds, structural pollution control devices, and
- Next up, we have the Minnesota Pollution Control Agency.
- I'm assistant commissioner with the Minnesota Pollution Control Agency.
- <01:24:41.840>
And <01:24:42.080>thank <01:24:42.239>you Pollution Control Agency - And thank you Pollution Control Agency.
Summary:
The committee first approved the March 5 minutes, then heard a presentation from Balig Engineering on cost drivers for drinking water and wastewater infrastructure in small Minnesota communities. The testifier said most Minnesota communities are small, and that limited local staff, complex funding requirements, and the need to combine multiple funding sources make projects expensive and labor-intensive. He cited examples of aging infrastructure, including a Tracy street collapse and failing water mains, and said federal funding can help but often requires extensive reports that can cost tens of thousands of dollars and hundreds of staff hours. He also pointed to inflation, supply-chain disruptions, colder climate requirements, higher material and labor costs, limited competition among contractors and suppliers, and newer treatment requirements such as PFAS removal and cybersecurity controls as major cost drivers.
Members asked whether reduced bonding or less frequent state funding would lower prices, whether annual bonding bills provide market certainty, how regionalization could be encouraged, and whether tightening specifications adds costs. The testifier said stopping work would likely drive contractors out of the market and reduce competition, which could raise prices later, and that consistent funding helps keep contractors in Minnesota. He said regional water systems such as Red Rock Rural Water and Lincoln Pipestone Rural Water are already helping lower costs and that legislators could encourage more regionalization through incentives. He also said some specifications and federal requirements, especially around treatment plant controls and cybersecurity, increase costs, though some standards like deeper water-main burial are necessary. The committee then moved on to the Minnesota Department of Veterans Affairs, where John Kelly began presenting the governor’s 2026 capital budget recommendations and described the department’s mission, statewide network of veterans homes and cemeteries, and service to nearly 300,000 veterans and dependents.
AR
Transcript Highlights:
- this tire district does receive state funding and because it is under the supervision of a state agency
- The next step after review is for it to go to the Pollution Control and Ecology Commission and then this
- Number 14, same agency, with Pollution Management.
- Number 15, also with Pollution Management.
- No issue before with, you know, something like that before, not with you all for another agency.
Summary:
The committee first considered an $88,000 used tire program contract for District 4 with LTR Intermediate Holdings. Senators raised concerns that the tire district’s revised business plan had not yet been approved and that the contract could worsen cash flow before funding was confirmed. Questions were also raised about procurement language in the RFP that excluded bidders under corrective action plans. After discussion, a motion was made and approved to hold the contract until next month so the tire board could appear and answer questions.
Members then reviewed a large slate of methods of finance, alternative delivery projects, and discretionary grants. These included capital projects at ASU Mid-South, Arkansas Tech, Ozarka, UA Fayetteville, UA Little Rock, UAMS, and UCA; a new UCA multi-purpose arena project estimated at $75.5 million; and DHS and Department of Health grants for aging services, substance abuse prevention, mental health, nutrition, hearing-loss follow-up, HIV services, and rural hospital quality improvement. All of these items were reviewed without objection.
The committee also heard a ratification request from UAMS for a Family and Medical Leave Act outsourcing contract with FMLA Source. UAMS said an amendment had been prepared but never submitted for review, and payments continued after expiration; members expressed frustration and asked UAMS to review whether other contracts had similarly lapsed. The committee then reviewed numerous construction-related, intergovernmental, out-of-state, and in-state contracts, including airport economic impact study work, parking guidance technology at the University of Arkansas, veteran nursing services, and multiple DHS service contracts. Most items were reviewed without objection, and the meeting adjourned after reports of routine contract amendments and minor contracts were presented for information.
OR
Oregon 2026 Regular Session
Joint Task Force On Municipal Solid Waste in the Willamette Valley 07/10/2026 1:00 PM
Transcript Highlights:
- from pollution.
- So we connect with state agencies and federal agencies on a regular basis.
- So we connect with state agencies and federal agencies on a regular basis.
- Federal agencies are not. We haven't done that. Federal agencies are not.
- Federal agencies are not. loan from our program. We haven't done that. Federal agencies are not.
Summary:
The task force met to focus on funding systems and incentive structures for a proposed regional waste infrastructure effort, including how a future WIPA framework might support solid waste planning in the Willamette Valley. Staff and members heard presentations from DEQ on the Clean Water State Revolving Fund, from Business Oregon on the Special Public Works Fund, and from Oregon State Treasury on state bonding capacity and the bond issuance process. Presenters explained how their programs are structured, how projects are scored or approved, what kinds of public entities and projects are eligible, and how interagency coordination and co-funding can work. DEQ emphasized that its revolving loan fund is driven by water-quality benefits and public-health criteria, while Business Oregon described a broader infrastructure loan program for public entities with no scoring system, and Treasury outlined the state’s debt-capacity process and the differences between general obligation and lottery bonds.
Members used the presentations to discuss whether similar funding tools could support solid waste infrastructure, especially for transfer stations, regional hubs, and related facilities that may need to be built before Coffin Butte reaches the end of its lifespan. Several questions centered on whether public-private partnerships could qualify, whether equipment inside facilities could be financed, how repayment would work, and whether planning costs could be covered. DEQ and Business Oregon both said they could potentially collaborate on scoring or co-funding, but noted eligibility limits and the need for public ownership in many cases. Treasury said bond capacity is limited and competitive, especially for lottery bonds, and that project authorization generally runs on a two-year cycle, though unused authority can sometimes be reauthorized.
In task force discussion, members debated whether the group should pursue a dedicated funding lane for the seven-county region rather than having local governments compete with other statewide needs. Some members stressed the importance of criteria to avoid stranded assets and to ensure funding is available when projects are ready, while others raised concerns about how cities and counties would generate revenue to repay debt during construction and early operations. The group also discussed flow control, system fees, and the need for regional collaboration among counties, cities, and haulers to create enough waste volume to support new infrastructure. Staff noted that pre-session filing materials for the legislature are due September 11, and the chair said the August meeting will focus on organizational structure and identifying partners.
During public comment, Representative Kevin Mannix submitted written testimony supporting the WIPA concept and urging the task force to endorse it. Commissioner Bubba King of Yamhill County urged the task force to compare alternatives objectively and warned against adding bureaucracy before evaluating existing infrastructure and costs. Commissioners Kevin Cameron and Roger Nyquist of Marion and Linn counties described regional hub-and-spoke concepts, transfer stations, and intermodal options, emphasizing the need for planning, strategic siting, and collaboration with haulers and local governments.
CA
California 2025-2026 Regular Session
Assembly Communications and Conveyance Committee Jul 1st, 2026
Communications and Conveyance
Transcript Highlights:
- This bill will provide flexibility to both respective boards and agencies.
- And consequently, the goal is to try and limit this kind of air pollution.
- So is there any flexibility for that, which is out of their control?
- So is there any flexibility for that, which is out of their control?
- We don't have local control of commercial AVs at this time. DMV has occupied that space.
NM
New Mexico 2025 Regular Session
House - Agriculture, Acequias And Water Resources Jan 28th, 2025
House Agriculture, Acequias And Water Resources
Transcript Highlights:
- And so these are our state authority offices and agencies that are the subject experts. Thank you.
- So, it is real that we ask the New Mexico Agency Tax and Revenue Department for an analysis.
- To avoid listing, I think also there will be other state agencies that will be involved.
- If we have about 70,000 wells, that's 49,000 wells polluting beyond the legal limits.
- Finally, the bill constitutes an unfunded mandate imposing a cost on state agencies without providing
TX
Transcript Highlights:
- You know, because look, all of our state agencies... agencies have some staffing challenges.
- with Senator Alvarado to hear the bill, I asked her to make two commitments to remove the enhanced control
- those changes as a result of protectiveness review changes in the bill will not apply to enhance control
- and we consistently find when we do these scientific reviews. that air pollution is worse than we thought
- That language of reviewing available background concentrations of air pollutants isn't. an entanglement
Keywords:
concrete plants, environmental regulation, permit process, air quality, Texas Commission on Environmental Quality, SB 1061, uranium mining, production area authorization, TCEQ, Water Code, groundwater, groundwater conservation district, restoration table value, restoration values, contested case hearing, Chapter 2001, mineral rights, surface owners, notice requirements, environmental permitting
OK
Oklahoma 2026 Regular Session
Senate Legislative Session Feb 9th, 2026 at 01:30 pm
Oklahoma Senate Floor Meeting
Bills:
SB1423, SB1426, SB1502, SB1377, SB1983, SB1466, SB1645, SB1647, SB1847, SB1565, SB1562, SB1329, SB1383, SB1833, SB1555, SB1344, SB1839, SB1280, SB1832, SB2001, SB1405, SB2143, SB1989, SB1393, SB1392, SB1395, SB1400, SB1220, SB1516, SB1239, SB1531, SB1349, SB1221, SB1538, SB1309, SB1434, SB2108, SB2121, SB2171, SB2061, SB2112, SB2138
Keywords:
Oklahoma Hospital Advisory Council, hospital licensure, public health, State Department of Health, State Board of Health, hospital regulations, healthcare regulation, hospital standards, hospital construction, hospital operations, stroke care, stroke system, emergency medical services, EMS transport, psychiatric treatment, chemical dependency treatment, substance use disorder, drug storage, pharmacy, quality indicators