Video & Transcript Research : 'efficiency audit'
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TX
Transcript Highlights:
- During the 88th session, we passed Senate Bill 1801, which requires districts to systematically audit
- Should he want to submit a new application, this approach maintains the integrity of the homestead audit
- Nothing negates the obligation of the appraisal district to continue to audit and find out whether or
- What we are asking for in the committee substitute is that right now, in order to pass an audit from
- We had, when we started doing the property values and the homestead audits, a couple of new residents
Bills:
HB249, HB 1186, HB2313, HB2408, HB2508, HB2730, HB2974, HB3045, HB3232, HB3336, HB3710, HB4044, HB4236, HJR133, HB249
Keywords:
ad valorem taxes, property taxes, homestead exemption, disabled veterans, senior citizens, tax payments, installment payments, municipal tax revenue, hotel, convention center, tax code, economic development, local government, municipality, tax revenue, qualified projects, municipal taxation, hotel project, municipality funding, veteran
CA
California 2025-2026 Regular Session
Assembly Budget Subcommittee No. 7 on Accountability and Oversight Mar 11th, 2025
Transcript Highlights:
- concerns, the Legislature enacted additional reporting requirements to ensure public funds are used efficiently
- We rely on grantee-reported data, but we have audit protocols baked into all of our contracts as well
- Last April, the LAO, in one of the audits that I worked on that the Joint Legislative Audit Committee
- In a minute since I looked at that audit, but I recognize I remember from the time, but it's due to some
- I think subsequent to that audit, we have brought a lot of this homeless work inside the mayor's office
Summary:
The Assembly Budget Subcommittee on Accountability and Oversight held a hearing on California’s homelessness funding, focusing on the Homeless Housing Assistance and Prevention (HAP) Grant and the Encampment Resolution Grant Program. HCD described new accountability requirements, including regional action plans, stronger reporting and expenditure conditions, housing-element compliance, encampment response plans, and public dashboards that track fiscal spending, service outcomes, and encampment resolution status. Officials said the goal is to use the data to identify underperforming grantees, provide technical assistance, and, if needed, withhold or reallocate funds.
Local officials from San Diego, Fresno, and Santa Cruz said the programs have helped expand shelter, outreach, and permanent housing, and that state dollars have leveraged local and federal resources. Mayor Todd Gloria said San Diego has used HAP to expand shelter and safe sleeping options, reduce downtown encampments, and increase housing production, but argued the state’s new accountability website is too high-level and does not fully reflect countywide conditions, behavioral health outcomes, or the role of continuum-of-care partners. Fresno officials said HAP and other state funds helped the city add shelter beds and reduce homelessness, while Santa Cruz emphasized that state funding helped build local coordination and draw in federal vouchers.
Members pressed the panel on whether HAP is actually reducing homelessness, what the best success metrics should be, and whether the state is getting full, usable data from grantees and subcontractors. Several members asked for more granular jurisdiction-level reporting, better tracking of nonprofit spending, and clearer measures beyond point-in-time counts and “people served.” HCD said it is still improving HMIS participation and data quality, but can already show outcomes such as exits to permanent housing and returns to homelessness. The hearing ended with broad agreement that transparency is important, but disagreement remained over the best measures of success and how much emphasis should be placed on housing, prevention, shelter, and treatment.
FL
Transcript Highlights:
- I'm thinking about compliance and maybe the opportunity to audit AI providers.
- I don't recall any audit provision.
- But there's no specific audit function. Okay. Thank you, Chair Leek.
- She called for disclosure requirements, audit mechanisms, and robust enforcement authority in the bill
- That means compliance reporting and audits that show companies are actually protecting biometric data
Keywords:
special districts, funding, financial assistance, rural community, state agency, economic development, artificial intelligence, personal data protection, consumer rights, chatbot, deceptive practices, government contracts, public records, consumer protection, data privacy, investigations, proprietary information, chatbots, Florida statutes, nonprofit
Summary:
The Committee on Commerce and Tourism heard and advanced several bills focused on economic development, consumer protection, workforce issues, and technology. SB 1076 would raise Florida’s research and development tax credit cap from $9 million to $50 million beginning with the 2027 allocation, and it was reported favorably. SB 1266, as amended, creates a cybersecurity experiential internship and clearance-readiness program with Cyber Florida and was also reported favorably. SB 554, a Florida Bar-backed update to the not-for-profit corporations statute, was approved without opposition. SB 1004, aimed at protecting buyers of dogs and cats from deceptive sales practices and predatory financing at retail pet stores, received supportive testimony from animal welfare advocates and was reported favorably. SB 1074, which sets rounding rules for cash transactions if pennies are unavailable, also passed favorably.
The committee also considered SB 998, the Department of Commerce package, which combines updates to the Small Cities CDBG program, clarification of rural community eligibility, an exemption from a reverter clause for military-related land conveyances, and revisions to E-Verify enforcement. The E-Verify portion drew the most debate, with questions about employer cure periods, treatment of current investigations, and whether the bill creates a loophole for independent contractors. Senator Smith opposed the bill, arguing it creates unequal enforcement between employers and immigrant workers, while Senator Wright supported the military-related provisions. SB 998 was reported favorably on a divided vote.
SB 214, which expands the rural community definition to include special districts in rural counties, was reported favorably. The committee then took up SB 482, an artificial intelligence consumer-protection bill that creates an “AI bill of rights” covering companion chatbots, parental controls for minors, data privacy, de-identified data, unauthorized use of likeness, and enforcement by the Attorney General, with a limited private cause of action for minors. The bill drew extensive testimony both in support and in opposition, including concerns about privacy, age verification, and enforcement, but it was reported favorably. Finally, the committee approved SPB 7030, a public-records exemption tied to Department of Legal Affairs investigations under the AI bill, and adjourned after members requested to be recorded on certain votes.
CA
California 2025-2026 Regular Session
Assembly Human Services Committee May 1st, 2025
Transcript Highlights:
- For the past five years, we spent $36 billion on homelessness, and an audit was just done in the LA area
- So when I was reading that for the past five years we spent $36 billion on homelessness and an audit
- The process of CARF accreditation starts about four months prior to the four-day audit.
- The week of the audit, we're 100% in the audit process, and all other business stands still.
- adverse effects on the programming and client services, especially when it is duplicated by state audits
Summary:
The Assembly Human Services Committee met with quorum established after beginning as a subcommittee. The committee heard AB 790, which would require jurisdictions receiving state homelessness funds to develop systems specifically supporting women and children, especially single mothers and survivors of domestic violence. Supporters said current homelessness programs overlook this population; the bill was amended and passed unanimously on a 7-0 vote. The committee also heard ACA 4, the Housing Opportunities Made Equal Act, which would dedicate a minimum share of the state general fund to affordable housing and homelessness programs. Supporters argued more stable funding is needed to address the housing crisis, while opponents questioned whether more spending would help; the measure passed 5-2 to the Assembly Appropriations Committee.
Members then heard AB 349, which would index the infant supplement for parenting foster youth to inflation. The author and sponsor described the needs of pregnant and parenting teens in foster care and rising costs for diapers and formula; the bill passed 6-0 to Appropriations. AB 779, which expands a domestic violence consultant pilot in child welfare offices statewide, also passed 6-0 after testimony that it would help keep families together safely and improve trauma-informed responses. AB 1335, which would remove a private CARF accreditation requirement for regional center employment programs and rely on state oversight instead, drew support from disability service providers but opposition from the chair over concerns about weakening quality checks; it failed on a 2-2 vote and reconsideration was denied.
The committee also considered AB 1066, a bill to bar state-funded immigration legal services for people unlawfully present in the country who have certain serious felony convictions. Supporters framed it as a public-safety and fiscal-responsibility measure, while opponents said it would restrict due process and align California with mass-deportation policies. The bill failed on a 2-2 vote. Two bills, AB 277 and AB 318, were pulled by the author and not heard. After final roll calls on absent members, the committee adjourned.
NM
New Mexico 2026 Regular Session
Senate Chamber Feb 13th, 2026 at 11:25 am
New Mexico Senate Floor Meeting
KY
Kentucky 2025 Regular Session
Senate Standing Committee on Health Services (2-12-25)
Transcript Highlights:
- independent review to appeal an audit independent review to appeal an audit finding<00:10:42.639
- The first audit found no deficiencies whatsoever.
- But third is just a more efficient program.
- But third is just a more efficient program.
- But third is just a more efficient program.
Summary:
The Senate Standing Committee on Health Services met with a quorum, first taking up referred administrative regulations. One regulation was deferred, and two others were noted as deficient; with no one wishing to speak, the committee treated the regulations as reviewed. The committee then heard Senate Bill 13 from Chairman Meredith, which would reduce the number of Medicaid managed care organizations from five to three. Meredith argued the bill would reduce administrative burden, improve oversight, help rural providers, and potentially lower costs for families and the Medicaid program. Senators Berg, Herron, and Douglas asked about data, patient impact, network adequacy, and prior authorization burdens; Meredith said the effect on patients would be indirect through better access and less administrative delay. The committee approved a committee substitute and passed SB 13 favorably on a 10-0 vote.
The committee next considered Senate Joint Resolution 26, presented by Senator Richardson and Kentucky Pharmacists Association Executive Director Ben Mudd. The resolution asks the Department of Medicaid Services to provide data and cost analysis on paying pharmacists fairly for clinical services already within their scope of practice under Medicaid and KCHIP. Supporters said pharmacists can improve access, especially in rural areas, by providing services such as medication therapy management, chronic disease management, and preventive care, and that the resolution is intended to gather information before any future bill. Senator Douglas questioned whether expanded pharmacy duties have actually improved access or outcomes and whether there is published data; Mudd said the Board of Pharmacy tracks use of protocols but that more data is needed. The committee approved the resolution by roll call, with all members voting aye.
At the end of the meeting, Chairman Meredith announced that Senate Bill 27 would be heard for discussion only and not acted on that day so members could review it further. Senator Brandon Storm introduced SB 27, which would create a Kentucky Parkinson’s disease research registry, and noted that a Michael J. Fox Foundation representative could not attend because of a winter storm; her letter was included in the packet. Storm said the registry is intended to support research and policy by tracking Parkinson’s disease in Kentucky, citing national prevalence and cost figures. No vote was taken on SB 27 during this meeting.
TX
Texas 89th Regular
Appropriations - S/C on Article II Feb 25th, 2025
Appropriations - S/C on Article II
Transcript Highlights:
- On slide 17, obviously, attention of our staff is a huge efficiency for us, even with the gains that
- Request from the list and have achieved some efficiencies, but we do think some additional staff are
- We did 34 audits, published 34 audit reports, and screened over 76,000 providers.
- Trends and anomalies across larger data sets, and of course, that would improve our efficiency.
- these cases, we audit the program 100% every month.
TX
Transcript Highlights:
- unbelievable ability to. discipline and warrior-like stamina to work with unflappable effectiveness and efficiency
- TMB takes significantly longer to resolve complaints from an efficiency perspective.
- It's about resolving disputes in an efficient way, and I move adoption of Senate Resolution 713.
Bills:
SB27, SB8, SB15, SB30, SB268, SB568, SB650, SB1405, SB1540, SB1610, SB1637, SB1660, SB2024, SB2217, SB2308, SB2753, SB2878, SB2900, SB2972, SB3059, HB4, HB40, HB46, HB119, HB145, HB493, HB705, HB1545, HB2017, HB2516, HB2885, HB2963, HB2974, HB3642, HB3909, HB5138, HB5246, SJR36, SJR50, SJR63, SCR12, SCR39, SB2023, SB62, SB666, SB847, SB284, SB854, SB810, SB1505, SB583, SB507, SB1434, SB1772, SB2016, SB1122, SB731, SB397, SB508, SB1436, SB287, SB1882, SB393, SB1791, SB209, SB2429, SB1085, SB1975, SB2717, SB1262, SB636, SB2056, SB884, SB1200, SB1845, SB2458, SB801, SB3014, SB3013, SB758, SB2797, SB2076, SB2876, SB1640, SB1449, SB1181, SB1234, SB2926, SB2841, SB1528, SB1854, SB317, SB1250, SB2082, SB1237, SB2819, SB629, SB2608, SB1602, SB2009, SB867, SB640, SB1698, SB2680, SB913, SB1071, SB1086, SB1087, SB1483, SB1444, SB1553, SB1556, SB1703, SB2133, SB2297, SB2298, SB2622, SB2955, SB2334, SB1367, SB2044, SB2363, SB2565, SB1888, SB3036, SB3057, SB3043, SB3063, SB3035, SB203, SB2688, SB2522, SB2459, SB2655, SB2251, SB1884, SB2928, SB2566, SB2549, SB2553, SB2919, SB1944, SB1232, SB1798, SB2603, SB2607, SB2683, SB1319, SB3045, SB3071, HB796, HB1523, HB5294, HB748, HB3395, HB180, HB3171, HB146, HB5596, HB5694, HB1135, HB3225, HB186, HB1449, HB3793, HB112, HB104, HB3336, HB3520, HB3320, HB5663, HB2399, HB111, HB3483, HB4580, HB3748, HB632, HB4730, HB5690, HB5689, HB3385, HB4359, HB5381, HB123, HB5606, HB1057, HB3664, HCR141, HCR40, HCR59
Keywords:
immigration enforcement, ICE agreements, sheriff grants, law enforcement, county jail, federal immigration law, SB 15, Texas Local Government Code, zoning preemption, housing affordability, small lots, lot size, lot density, single-family zoning, residential subdivision, municipal land use, local control, state preemption, parking requirements, setbacks
OR
Oregon 2026 Regular Session
Joint Committee On Legislative Audits 06/17/2026 12:30 PM
Transcript Highlights:
- statewide internal audit activities.
- , we need to perform an audit or we performed an audit, and they are referencing an evaluation of some
- audit over the last five years.
- produced 73 audits...
- Collectively, internal audit functions produced 73 audits last year.
Summary:
The Joint Interim Committee on Legislative Audits met on June 17 for informational presentations. The Department of Administrative Services, through Chief Audit Executive Eli Ritchie, gave an overview of statewide internal audit requirements and the fiscal year 2025 report. He explained the difference between internal and external audit, described Oregon’s statutory and rule-based internal audit structure, and reported that 30 agencies had internal audit functions, with most meeting required standards. He said 73 audits and 49 advisory/consulting engagements were completed statewide, with strong compliance overall, though a few agencies were rebuilding audit committees after vacancies. No committee questions were raised after the presentation.
The Secretary of State’s Audits Division then presented its Government Waste Hotline annual report. Director Steve Bergman and audit manager Olivia Rekhed described changes made to align the hotline with statute, including renaming it the Government Waste Hotline, creating a review panel, improving anonymity protections, removing fraud reporting from the hotline’s scope, and adjusting reporting timelines. They said hotline volume increased modestly in 2025, most reports were referred elsewhere or closed for insufficient evidence, and two reports were substantiated, including questioned costs of about $856 for personal use of a state vehicle and about $2.9 million tied to the Preschool Promise program. Committee members asked about hotline staffing, cost, anonymity, and follow-up on findings; staff said the hotline is lightly resourced, uses a contracted intake service, and referrals or recommendations are followed up through management letters and later reviews.
The committee also heard an audit of the Oregon Parks and Recreation Department’s safety inspections and asset tracking. The Secretary of State’s office reported that OPRD had not consistently conducted or documented quarterly OSHA safety inspections and had incomplete asset records, including missing acquisition dates and costs for many assets. The audit made eight recommendations covering safety inspection policies, asset management guidance, tagging, reconciliations, disposition controls, training, and a new asset management system; OPRD agreed to all recommendations. OPRD officials said they had already begun training staff, improving inspection procedures, and working toward a replacement asset system, while noting operational challenges from a large, dispersed park system and manual processes. Committee members asked about what kinds of assets are tracked, how tagging works, whether items were actually being lost, and how much tracking is necessary for low-value tools; OPRD said the main issue was inconsistent classification and documentation rather than widespread loss. The meeting ended with no votes or formal actions taken.
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Consumer Protection and Professional Licensure Jun 21st, 2026 at 10:00 am
Joint Committee on Consumer Protection and Professional Licensure
Transcript Highlights:
- As such, third-party guides build in significant... ...a vehicle, thereby building up efficiencies and
- We monitor warranty claims, audit the records, and technical service bulletins.
- , overlapping rules, and any special tool notes get uploaded so that claims can be consistent and audited
- We keep the balance for repairs efficient, keep claims defensible, and ultimately protect customers from
- know, in comparison to other dealers in similar states and similar areas, that might wind up as an audit
Summary:
The Joint Committee on Consumer Protection and Professional Licensure heard testimony on a wide range of bills involving consumer protection, auto regulation, alcohol licenses, and professional licensure. A major focus was legislation to require a one-hour domestic violence awareness training for salon and cosmetology licensees (H.323/S.200), supported by District Attorney Marion Ryan, law enforcement, and a salon industry witness who described the program’s value in identifying and helping victims. The committee also heard strong support from the Attorney General’s office for auto consumer protection legislation (S.228/H.379) that would expand used-car warranty protections, extend the Lemon Law return period to seven days after receipt of the vehicle, raise the mileage cap to 200,000 miles, and increase dealer surety bonds to $50,000. Independent dealers opposed those changes, arguing they would burden small businesses and that dealer education, not expanded liability, was the better solution.
The committee also took testimony on bills related to vehicle financial products and repair information. A trade association supported GAP waiver legislation (H.4188/S.281), saying it would create clear consumer protections and standard disclosures. On right-to-repair and heavy-duty vehicle service information (S.266), engine and truck manufacturers supported an exemption for commercial vehicles, while others argued that releasing service data to the general public could create safety, cybersecurity, and emissions risks. The committee then heard extensive testimony on auto dealer franchise and warranty reimbursement legislation (S.201/H.406), with dealer groups supporting changes to warranty labor reimbursement and manufacturer groups opposing them as costly and unnecessary. Manufacturers from GM, Volvo, Toyota, Hyundai, Mazda, and others said their current time-study and appeals processes already compensate dealers fairly and that the bill would raise costs for consumers.
In addition, the committee heard testimony on H.333, which would move auto damage appraiser licensing from the Division of Insurance to the Division of Occupational Licensure. Collision repair advocates supported the change, saying the current board structure leads to repeated dismissals of complaints and lacks accountability, while emphasizing that the bill is intended to protect consumers and ensure proper repair reimbursement. The hearing also included testimony in support of a local alcohol license petition for Westwood and a separate local alcohol measure for a town grant license. At the end of the hearing, the chairs announced that all docketed bills had been heard, noted that a joint poll would be held on H.4184, and the committee voted to adjourn by voice vote.
FL
Florida 2025 Regular Session
Appropriations Committee on Pre-K - 12 Education Mar 26th, 2025
Transcript Highlights:
- But we need to make sure that's accountable and make sure it's auditable.
- and we provide in this bill a requirement to do something that's not been done before and that's to audit
- stand to be corrected by staff and I would say and certainly stand to be corrected by staff that the audit
- examples that you just gave me, we could stop them from being in the program at some point to do an audit
- It would seem to me that making sure of for accurate timely payments would be more efficient line. 5
AL
Alabama 2026 1st Special Session
Alabama Senate County and Municipal Government Committee Feb 4th, 2026
County and Municipal Government
Transcript Highlights:
- This simply has to do with audits.
- Uh there's a to do with audits.
- <00:32:12.200>
I to make things more efficient. I to make things more efficient. - you know you're going to see efficiency. you know you're going to see efficiency.
- Uh You're going to see efficiency. Okay.
Keywords:
income tax, research expenditures, economic development, tax deductions, Tax Cuts and Jobs Act, Alabama tax law, educational intervention, State Superintendent, local boards of education, subpoena, accountability, state control, electric vehicles, registrations, license tax, public transportation, funding infrastructure, K-12 education, wireless communication devices, digital safety
MN
Minnesota 2025-2026 Regular Session
Elect Committee Meeting - 2025-04-02
Elections Finance and Government Operations
Transcript Highlights:
- found themselves in, we have different special districts, and they would have language requiring an audit
- So this bill allows us to modify this and to clean up the language to allow townships to do the audit
- The audits can cost up to $20,000 to $25,000 for small townships annually, and so this is an expense
- The big private auditors that work on audits in Minnesota, local government officials, and we have Bjorn
- It will allow us to more efficiently and effectively serve those college students that are registering
AR
Arkansas 2026 Regular Session
PUBLIC HEALTH WELFARE AND LABOR COMMITTEE - SENATE AND HOUSE Feb 4th, 2026
Transcript Highlights:
- The last rule we have on the agenda today is a rule to allow us to be exempt from the recovery audit
- I don't have a problem with this rule, but can you expand a little bit on what a recovery audit contractor
- Audit contractor is what do they do now? Yes, sir.
- So we were not able to secure a recovery audit contractor using a traditional form of payment.
- They also look for things we could do in our payment policy to make things a little bit more efficient
Summary:
The committee opened with prayer, approved the January 7 meeting minutes, and then reviewed several Department of Human Services rules. One rule would allow rehabilitative hospitals to open psychiatric units, provide acute psychiatric services, and receive Medicaid reimbursement, addressing a service gap, especially in Jefferson County. Another rule would let DHS participate in a CMS cell and gene therapy model to support value-based payment agreements for treating sickle cell disorder with CGT therapy.
A third DHS rule would exempt the state from the CMS recovery audit contractor requirement. DHS explained that recovery audit contractors typically work on contingency to identify fraud, waste, abuse, or overpayments, but Arkansas law prohibits contingency arrangements of that kind. DHS said the state already has multiple other program integrity layers, including internal reviews, an external payment integrity office, the Office of Medicaid Inspector General, and the Attorney General’s Medicaid Fraud Control Unit. Members asked for clarification on the role of recovery audit contractors, and DHS responded that they perform post-payment audits and recoveries.
All three DHS rules were reviewed without objection. Near the end of the meeting, Representative Pilkington asked about a reported increase in uninsured individuals in a DHS postpartum report, but DHS said it was not prepared to answer and would follow up offline. Representative Johnson also asked about a handout related to program integrity and Arkansas Medicaid. The committee then adjourned.
TX
Transcript Highlights:
- AG 5193 by Capriglione relates to improving efficiency, transparency, and regulatory processes in the
- HB 5194 by Capriglione relates to improving the efficiency of the state workforce development programs
- HB5479 relates to energy efficiency goals and programs for the Committee on State Affairs.
- AG5557 by Rodriguez-Ramos relates to the periodic comprehensive forensic and efficiency audits of the
- Enforcement of audit recommendations for the Committee on Delivery of Government Efficiency.
NH
Transcript Highlights:
- Um, e-signatures improve dealer efficiency, takes, reduces time printing, mailing, scanning.
- Um, e-signatures also provide strong audit trails and security controls.
- “E-signatures also provide strong audit trails and security controls.
- “E-signatures also provide strong audit trails and security controls.
- >
through <00:38:34.400>submission provide audit trail through submission provide audit
TX
Transcript Highlights:
- These subcommittees will allow us to operate more efficiently.
- We're still, you know, getting audits and stuff, but they're, you know, rent relief was $2.3 billion
- Consultation, auditing population, and construction plan review and assistance with 28 FTEs.
- And counties are always looking to find ways to expend their funds. as efficiently as possible.
- What are the most efficient and effective means to create that infrastructure?
NH
Transcript Highlights:
- annual EFA income verification auditing of 33% of the participating families.
- What is not yet on that website, though, is the audit of the EFA program.
- , which is all their financials, their audits, everything, their tax filings?
- , which is all their financials, their audits, everything, their tax filings?
- , which is all their financials, their audits, everything, their tax filings?
ND
North Dakota 2025-2026 Regular Session
Information Technology Committee Jul 8th, 2026
Transcript Highlights:
- The other thing that we want to, I'd like to point out is we don't really have a way of auditing.
- The other thing that we want to, I'd like to point out is we don't really have a way of auditing.
- A couple others there: audit log management, network monitoring, defense.
- A couple others there: audit log management, network monitoring, defense.
- The EDR software, as I mentioned, can also collect a lot of those audit logs that they would need.
Summary:
The committee approved the March 26 minutes and then received a quarterly update on major IT projects from NDIT. Staff reported the portfolio included 116 major projects totaling about $546 million, with the overall portfolio under budget but slightly behind schedule. They reviewed projects over the 20% variance threshold, including an Industrial Commission grants management system and DOT’s roadway pre-construction replacement, and then heard startup and closeout reports from HHS, OMB, DPI, and DOT. Several previously troubled projects were closed, including HHS bed management, vital records modernization, and DOT roadway capital planning; some projects finished under budget and ahead of schedule, while others were significantly behind schedule or over budget but were now closed or being remediated.
The committee also reviewed NDIT’s annual report, including service-fund financials, peer-state rate comparisons, records management, and customer satisfaction efforts. Members asked about how service-fund revenue and grant administrative charges are accounted for, how chargebacks work, and whether NDIT tracks customer satisfaction scores. NDIT said it does track CSAT-type measures in some service areas and has survey data, but it is not planning another customer survey this summer. Members encouraged more regular reporting of customer satisfaction, service-level metrics, and performance data to help guide future improvements.
A major portion of the meeting focused on the state’s mainframe modernization effort. NDIT said the overall effort is still targeting about 2030, with multiple HHS and DOT projects underway and a $15 million tech-debt appropriation already removing some components. Staff described the main obstacles as data cleanup, complex integrations, limited staff capacity, retirements, and vendor constraints, and said they are seeking a vendor with modernization support in the next contract cycle. Members pressed for clearer accountability and faster progress, and NDIT and HHS emphasized that they are working jointly but need continued support and better tools.
The committee then heard a cybersecurity update on NDIT’s statewide services and maturity assessments. NDIT explained that it provides vulnerability scanning, endpoint protection, security awareness training, threat briefings, and penetration testing, and that these services are tied to a cybersecurity maturity assessment based on CIS controls. Members questioned the sharp drop in participation since 2020 and whether the self-assessment should be mandatory or tied more strongly to StageNet access or insurance incentives. NDIT said participation is voluntary, but Enderf is now requiring annual assessments to keep a 4% insurance discount, and members discussed whether stronger requirements or audit authority may be needed. The meeting ended as the committee began a follow-up discussion on BEAD broadband connection costs and why some locations are much more expensive to connect than others.
MN
Minnesota 2025-2026 Regular Session
Minnesota House committee hears 'Take It Back Act' 4/30/26
Transcript Highlights:
- 08:28.240>
in sound and that we could administer in sound and that we could administer in efficient - :08:29.080>
And <00:08:29.240>so <00:08:30.000>I <00:08:30.080>think efficient - And so I think efficient way.
- than<00:09:04.680>
just <00:09:04.920>a <00:09:04.960>regular <00:09:05.320>audit - than just a regular audit would be. than just a regular audit would be.
Summary:
The committee heard House File 5040, the “Take It Back Act,” presented by Representative Anderson. The bill, as amended by the DE1 amendment, would impose a 100% tax on amounts a person is convicted of stealing through fraud against Minnesota public programs, with the stated goal of recovering taxpayer dollars. Anderson said the measure is bipartisan, has many co-authors, and was developed with the Department of Revenue to ensure it could be administered without undue burden.
Joanna Bears of the Department of Revenue testified in support of the bill’s administration and thanked the authors for working with the department. She explained that the bill has two parts: a conviction-based tax that would be assessed after a fraud conviction, and a penalty piece tied to fraud identified through the department’s existing review and tip processes. In response to member questions, Bears said the department already receives tips and information from other agencies, reviews them carefully, and would use the bill as another tool to address public fund fraud. Members also asked about timing, restitution, and whether the bill could be misused by bad-faith tips; Anderson and Bears said the conviction-based portion is not tip-driven and that the bill is intended to be administered legally and efficiently.
Representative Smith asked about the relationship to the Fraud Restitution Fund and whether the bill would apply to private-sector tax fraud. Bears said restitution would likely be collected first depending on statutory priority, and clarified that the new 100% penalty would apply only to public fund fraud, not general tax fraud, and only to the fraudulent public-fund amount. Representative Witty and others expressed support for the bill as a tool to combat fraud. At the end of the hearing, Representative Anderson renewed her motion to lay over House File 5040, as amended, for possible inclusion in the omnibus tax bill, and the chair indicated that was the plan.