Transcript Highlights:

• It just speeds up that process.
• So, how long is that process? I really don't know how long it is.
• And it is issues when claims happen.
• are taking longer and there's less experienced claims adjustster dealing with dealing with claims and
• And we see news articles and TV reports on claims being denied and claims being drug out.

Bills: HB4322, HB4202, HB4203, HB4457, HB3983, HB3660, HB3802, HB2933, HB2955, HB2956, HB3781, HB3521, HB3794, HB3796, HB3800

Keywords: funeral services licensing, funeral director, embalmer, funeral director in charge, dual licensure, mortuary science, Oklahoma Funeral Board, funeral establishment, commercial embalming establishment, crematory, cremation, alkaline hydrolysis, apprenticeship, licensing requirements, professional regulation, undertaker, mortician, burial services, death care industry, workers' compensation

Transcript Highlights:

• CPUC General Order 66-D provides a process for submitters to claim confidentiality over the information
• As you know, when someone files an insurance claim, it's a very arduous process to work that claim and
• And so a lot of incidents are still going through that claims process.
• As you know, when someone files an insurance claim, it's a very arduous process to work that claim and
• And so a lot of incidents are still going through that claims process.

Summary: The hearing focused on transportation network companies in California, with the chair framing it as an informational hearing on the history, regulation, safety, climate, accessibility, and data issues surrounding Uber, Lyft, and smaller or autonomous TNC services. The CPUC described its decade-long regulatory role, including safety rules, background checks, insurance requirements, reporting obligations, and two major legislative programs from 2018: the Clean Miles Standard and the Access for All program. Members asked about complaint trends, data collection and disclosure, program implementation, and how the CPUC uses annual reports for policymaking, compliance, and program oversight. Uber and Lyft said the statewide framework has supported growth while providing safety and access benefits, but both companies emphasized that insurance is a major cost driver and argued that California’s UM/UIM requirement is unusually high compared with other vehicles. They said the Clean Miles Standard is pushing electrification but faces headwinds from EV affordability and charging infrastructure, while Access for All has expanded wheelchair-accessible service but still needs continued support. They also discussed transit partnerships, wildfire response, and the potential role of autonomous vehicles, with both companies saying human drivers will remain important and that future regulation should account for new technology. The final panel, including the San Francisco County Transportation Authority and UC Berkeley researchers, presented evidence that TNCs have increased congestion and reduced transit ridership, especially in dense urban areas. They described prior research showing TNCs contributed to congestion growth in San Francisco and noted that this work helped spur local taxes on ride-hailing trips to fund safety and transit improvements. The panel also discussed the CPUC’s evolving data-disclosure decisions, arguing that public access to TNC trip data is important for understanding transportation impacts and informing local policy.

Transcript Highlights:

• That's based on the actual claims and cost data.
• that now there are These limits would cover the vast majority of the claims But there are claims that
• So when we look at the really high claims from the data, it's a non-trivial amount of those claims are
• They also found that claims were often inflated 10 to 12 times individual claims from our underwriter
• what the final claim amounts would be.

Keywords: 988, house, all

Transcript Highlights:

• Brian Johnson is testifying for Veterans Guardian VA Claim Consulting in support.
• for veterans Guardian VA claim for veterans Guardian VA claim Consulting<00:03:13.360> in
• John blrm veterans Guardian VA claim John blrm veterans Guardian VA claim Consulting<00:05:11.960
• you know the jury the jury trial process you know the jury the jury trial process and<00:14:52.399
• <00:18:39.799> the claim the claim the exemption<00:18:41.559> oh<00:18:41.760> I

Keywords: 912, senate, all

Summary: The Senate Committee on Public Safety and Military Affairs met on January 29, 2025, and first took up deferred SB 259 on record keeping. The chair said Honu Police Department had submitted support, and the committee recommended passage with amendments, including a technical change to the effective date on page 4, line 6 to July 1, 2077. Vice Chair Elefante voted yes; Senators Fevella and Rhoads were excused; the recommendation was adopted. The committee then heard SB 603 and SB 608, both relating to veterans benefits consulting and compensation. The Attorney General’s office recommended amendments to address First Amendment, Contracts Clause, and savings-clause issues, and testimony was mixed, with several supporters from veterans-related organizations and several opponents, including some testifiers from the public and industry groups. The committee later adopted chair recommendations to pass both bills with amendments, including preambles about protecting veteran consumers from misleading or unfair practices, savings clauses, and effective-date changes to July 1, 2077. SB 601, relating to law enforcement search notices and securing entrances, drew support from the Office of the Public Defender and a private citizen who described the bill as a response to warrantless searches and a transparency measure; there was also opposition from Maui County police and one other testifier. The committee then moved to SB 871 on arson, where the Department of the Attorney General raised drafting and constitutional concerns and the Public Defender opposed the measure as vague, overbroad, and creating problematic sentencing provisions, while HPD supported it as a public-safety tool. The chair ultimately recommended SB 871 pass with amendments softening mandatory language, adding parole language, and changing the effective date to July 1, 2077; the recommendation was adopted. The final measures were SB 1130, exempting certain construction rebuilding materials from general excise tax in federally declared disaster areas, and SB 104, restricting solitary confinement in correctional facilities. The Department of Taxation requested third-party certification and a later effective date, and the committee adopted amendments reflecting those requests and moving the effective date to January 1, 2026. On SB 104, the Department of Corrections and Rehabilitation opposed the bill, citing staff assaults and existing policy updates, while the Oversight Commission, Public Defender, and multiple advocates supported it as a safeguard with oversight and due process protections. The committee passed SB 104 with amendments, including adopting the commission’s definition language, changing terminology to “restrictive housing,” and setting the effective date to July 1, 2077.

Transcript Highlights:

• They process claims, do underwriting, all of that.
• They process<00:15:16.959> claims,<00:15:17.600> do<00:15:17.839> underwriting,<
• 00:15:18.639> all<00:15:18.800> of process claims, do underwriting, all of process claims
• There are your claims costs, your reserves for known claims, reserves for unknown claims, and then anything
• . processes. processes.

Keywords: 1189, house, all

Summary: The subcommittee took up the pooled risk management program bill and reviewed a new amendment drafted with input from the Insurance Department and Legislative Services. Department witnesses explained that the proposal would move oversight of pooled risk management programs from the Secretary of State’s office to the Insurance Department, add a licensure requirement, preserve the programs’ non-insurer status, and exempt them from third-party administrator licensure. They also described a series of solvency tools in the draft, including financial reporting, risk-based capital standards, minimum capitalization, investment limits, commissioner examination and enforcement authority, rulemaking authority, merger and affiliate-transaction review, confidentiality protections, and a separability clause. A major theme of the discussion was that pooled risk management programs differ from commercial insurers because the risk remains with the member local governments rather than being backed by a state guarantee fund. Witnesses said the bill is designed to emphasize solvency over return of premium and to give the Insurance Department a regulatory “toolbox” to prevent insolvency, including a proposed $5 million excess or stop-loss coverage benchmark, optional accessible policies, and a requirement that boards vote on dividends or premium returns when capital exceeds 600% of risk-based capital. Members questioned how this approach differed from the original Secretary of State bill and whether assessments on towns would still be possible; the department responded that the new framework would allow more flexible oversight and alternatives to immediate court action. The committee also discussed why the statute should continue to say the programs are not insurers, with the department explaining that this preserves their autonomy and avoids applying unrelated insurance laws and premium taxes. Members asked about the department’s workload and were told the department believed it could absorb the new duties without additional funding. No vote or final committee action was taken in the portion provided.

Transcript Highlights:

• claims actions more than doubling the number of small claims actions during the same period in 2021
• claims actions more than doubling the number of small claims actions during the same period in 2021
• The court system has processed and worked through a large number of the surge cases in small claims statewide
• It was a great deal of work and it required a lot of processes to be changed.
• A small claims case may take far less time than a capital murder case.

Summary: The Judiciary Committee met with a quorum present and heard several Office of the State Courts Administrator presentations. Judge Mark Mahan discussed the impact of 2023’s HB 837 litigation reforms on court operations, explaining that the law’s changes to comparative negligence, filing deadlines, collateral source evidence, premises liability, bad faith claims, attorney’s fees, and offer-of-judgment rules triggered a major March 2023 civil filing surge. He described how filings tripled statewide, with especially large increases in auto negligence and premises liability cases, and outlined how circuits responded through active case management, added resources, and workflow changes. Members asked whether the bill’s immediate effective date contributed to the surge and whether clearance rates would normalize over time; Judge Mahan said the court system viewed its response as a success and expected rates to settle as the backlog is worked through. The committee then received a presentation on problem-solving courts from Jennifer Grandal and Judge Nina Richardson. Grandal reviewed Florida’s drug courts, mental health courts, veterans courts, dependency and early childhood courts, noting statewide best-practice standards, annual reporting requirements, funding sources, and data collection systems. Judge Richardson gave a local perspective on treatment courts, emphasizing that they address underlying mental health and substance use issues, rely on judicial supervision and sanctions as well as incentives, and help participants achieve recovery and avoid reoffending. She said the programs are accountable, transparent, and effective, and thanked the Legislature for continued support. Finally, Judge Rachel Nordby and Eric McClure outlined the judicial branch’s legislative agenda. Nordby summarized the Supreme Court workgroup’s recommendations to expand Florida’s vexatious litigant law, including broader coverage, fewer qualifying adverse cases, a longer lookback period, and a public records exemption for stricken defamatory or sham material. McClure then highlighted additional agenda items: modernizing the duty-judge statute, expanding senior management retirement eligibility, authorizing additional judgeships based on workload studies, removing the statutory cap on court-ordered nonbinding arbitration compensation, protecting appellate clerks’ personal information, allowing alternative authentication for certain judicial notarizations, and creating a hearsay exception for guardian ad litem reports and testimony. No votes were taken, and the committee adjourned after member introductions and staff introductions.

Transcript Highlights:

• Strictly limited to my own claims. The aggregated data are total incurred claims.
• Strictly limited to my own claims. The aggregated data are total incurred claims.
• This preempts that process in that they can get the claims data from the Insurance Department, albeit
• This preempts that process in that they can get the claims data from the Insurance Department, albeit
• They process, uh, JBS processes around 26 million cows a year.

Keywords: 1191, senate, all

Transcript Highlights:

• the process on the platform.
• Because I know that the process that your bill, It's groups as well, because I know that the process
• I think for the very reason that you just said, you could have your claim, there's multiple claims that
• And as to what the claim is being made for, instead of having a mismatch of, I'm claiming this or I'm
• claiming that or I'm claiming this.

Summary: The Committee on Commerce and Tourism took up several measures, beginning with SB 1666, which would adopt Florida’s version of UCC Article 12 to address commercial transactions involving digital assets such as cryptocurrency, smart contracts, blockchain, and NFTs. The committee adopted a technical amendment and then reported the bill favorably. It also approved CS/SB 480, a proposal to create affordable health coverage options for farmers and ranchers through a nonprofit agricultural organization model; the bill drew significant questions about preexisting conditions, ACA coverage, costs, and whether the plans would function like insurance, but it was ultimately reported favorably despite opposition from some members and outside groups. The committee then unanimously advanced CS/SB 1172, which expands business development incentives for veterans and military spouses, including procurement preferences, fee waivers, tax exemptions, and an entrepreneurship program; an amendment added military-spouse hiring preferences and protections for private employers that adopt them voluntarily. The committee also approved CS/SB 1400, a bill aimed at non-consensual AI-generated sexual deepfakes. The measure requires covered platforms to provide a removal process, post clear notice of that process, and remove identified content within 24 to 48 hours, with liability under the Florida Unfair Trade and Deceptive Practices Act for noncompliance; an amendment carved out internet service providers from liability. Members raised concerns about repeat uploads and the meaning of “reasonable efforts,” but the bill was reported favorably. The committee then adopted SM 1488, a memorial urging Congress to create a sovereign wealth fund, despite testimony opposing it as unnecessary and constitutionally questionable. It also passed SB 1252, which would create a centralized statewide system for sharing pawn and secondhand dealer data among law enforcement agencies; the sponsor said the first step would be a $250,000 feasibility study, and the bill was reported favorably. Finally, the committee considered SB 922, which revises Florida’s restrictive covenant laws by creating a streamlined process for certain non-compete and garden leave agreements involving employees with access to sensitive information and higher wages. The bill drew extensive debate over worker mobility, global scope, and whether it would strengthen employer leverage too much; after a technical amendment, it was reported favorably. The last major item was SB 1776, a Florida Whistleblowers Act revision that adds a notice-to-cure requirement, narrows retaliation and employer definitions, and limits claims where another statutory remedy exists. Members and public speakers raised concerns that it could make whistleblower claims harder to bring and give employers time to destroy evidence, but the bill was amended and then reported favorably.

Transcript Highlights:

• Our claims benefit advisors help veterans and their survivors file disability claims with the VA.
• So our oldest service was claims assistance.
• We edit and train them as part of our claims program, and they contribute to overall claims numbers,
• processed, but we do that directly with TVC.
• Process the claims for them. We are at. It's a privilege to be here, Mr. Chairman.

Keywords: 1184, house, all

Transcript Highlights:

• Uh, this is the annual claims bill. Uh, this year, well, let me back up.
• Uh, the claims process for the joint subcommittee on claims is a process for people to file claims against
• the state that we don't have the normal tort process for.
• So what we see in the claims commission is typically people who it might be an exoneration claim where
• There's one person, or we might see property claims or an injury claim, someone who's in a vocational

Keywords: 1183, house

Transcript Highlights:

• Establish a 12-month window after the notice of claim is filed for the parties to complete the CRA process
• Clarifies the Horton statutory claims.
• required contents of a notice of claim required contents of a notice of claim of<00:01:22.159>
• Clarify when improvement is claims.
• to complete the CRA process, restrict to complete the CRA process, restrict the<00:03:24.959>

Keywords: 912, senate, all

Summary: The Judiciary Committee first deferred HB 239, which would have narrowed the definition of child abuse or neglect by excluding cases where a caregiver is unable to provide certain needs solely because of poverty or lack of resources. The chair said other similar bills were still alive and expressed concern that carving out a specific category of abuse could hinder monitoring of children being harmed for other reasons. The committee then took up several decision-making items. HB 420, dealing with the contractor repair act and construction defect claims, was recommended for passage with extensive amendments that would clarify statutes of repose and limitations, define substantial completion, remove homeowner expert-report requirements, delete class-action limits, set timelines for inspections, mediation, and settlement procedures, and add non-retroactivity language; it passed unanimously. HB 732, concerning special management area minor permits for certain single-family residences, was also passed with amendments after the committee removed the provision that would have expanded minor-permit eligibility for homes under 3,500 square feet. HB 1017, repealing the greenhouse gas sequestration task force, passed with amendments to make it effective upon approval. HB 958, which restricts children under 15 from riding class 3 electric bicycles and raises the helmet age requirement, passed with technical amendments only. The committee also considered Governor’s Message 689, the nomination of Melissa Sautello to the Commission on the Status of Women. After testimony in support and questions from members about financial disclosure and her views on women’s sports and transgender participation, the committee voted to advise and consent to the nomination. The nomination passed, and the committee adjourned after noting that a full Senate vote would follow.

Transcript Highlights:

• . claim. claim.
• They were not allowed to give veterans the time that they needed to process their claims effectively
• > and to process their claims effectively and to process their claims effectively and listen<01
• filed his claim. filed his claim.
• And process, not the end of the process.

Keywords: 1183, house

Transcript Highlights:

• whether or not domicile might be claimed whether or not domicile might be claimed if<00:21:10.240
• claim can be<00:22:42.240> claimed<00:22:42.600> outside<00:22:42.880> of<00:22
• They can ask their parents not to claim them and sort of hope that their parents don't claim them if
• claim them and sort of hope that their parents don't claim them if asked, or respond truthfully, but
• Claim someone as a dependent? I don't claim someone as a dependent.

Keywords: 1189, house, all

Transcript Highlights:

• Um, workers' compensation claims and the most costly workers' compensation claims, and I get a list in
• I don't understand the question Um, on page 15, you have, um, total claims, and it is the cost of claims
• Chair Representative, it's per claim.
• some claims on the state side.
• Rights Act claims and, and federal civil rights claims as well, and as the representative mentioned,

Transcript Highlights:

• This is a process bill.
• And the process is they have a claim that they say, well, that they didn't pay us enough to even cover
• process the claim.
• process the claim.
• process the claim.

Summary: The Senate Finance Committee met on May 18, 2026, with eight members present and began by noting the state’s projected REC budget deficit and the need to consider fiscal impacts carefully. The committee first advanced HB 12, which extends the $250,000 surviving spouse benefit to reserve officers killed in the line of duty. Members noted the bill is prospective and that it draws from the same capped fund as other related bills, but it was reported favorable without opposition. The committee also adopted an amendment and reported HB 874 favorable as amended; the bill allows colleges, technical schools, the Louisiana Bar Association, and additional credentials to be added to LA Wallet, with the amendment changing mandatory language to permissive language. HB 951 was then reported favorable, creating an employer-facing workforce unit within Louisiana Works, to be funded through repurposed state and federal funds and existing staff, with a floor amendment expected to rename the unit. The committee also reported HB 979 favorable with amendments after reducing the proposed increase in survivor benefits because members learned several bills were drawing from the same $5 million fund, and HB 1193 favorable as amended, after striking a section that would have extended IDIQ authority to supply contracts for CPR. The committee then heard HB 909, which would require commercial payers to cover behavioral health crisis services. Representative Spell and LDH officials said the measure is intended to support crisis response centers and steer patients away from emergency rooms when appropriate, and they testified that it should be cost-neutral or absorbed within existing funding. Despite concerns raised by Senator Andrews about premiums, the bill was reported favorable after discussion of its potential savings and a possible pilot in Acadiana. HB 222, requiring Medicaid to cover dental procedures when needed to complete another medically covered procedure, was also reported favorable; LDH said it would absorb the cost within its existing budget and draw down federal matching funds. HB 291, which prevents health plans from penalizing hospitals when an out-of-network physician is involved in an otherwise covered hospital service, generated extensive debate over a disputed fiscal note and the No Surprises Act. OGB officials said any network “leakage” could cost the plan money, while supporters argued the policy is preventative and that the fiscal estimates were speculative. The committee adopted amendment 3941 to exempt OGB from the bill, then reported HB 291 favorable as amended. Later, the committee took up HB 145, which expands the authority of the law enforcement and firefighter survivor benefit board to cover extraordinary medical and dental expenses. Because members learned it also draws from the same fund as HB 12 and HB 979, an amendment reduced the amount from $50,000 to $25,000, and the bill was reported favorable as amended. HB 430, a local bill for Lafayette to continue paying health insurance costs for surviving families of fallen officers until Medicare eligibility, was reported favorable. Finally, HB 821, which establishes the Louisiana Center for Safe Schools within the Louisiana Commission on Law Enforcement Administration and transfers related duties from the Governor’s Office of Homeland Security, was introduced and discussed as a move with a one-time general fund expenditure already included in HB 1. The committee then adjourned.

Transcript Highlights:

• No, our claims have increased year over year. There has been an increase in claims.
• Our claims have increased year over year. There has been an increase in claims.
• These would process advocacy claims in the proposal.
• Again, when BCG did do their work in this area, we had them review and analyze claims across all claim
• Again, when VCG did do their work in this area, we had them review and analyze claims across all claim

Keywords: 988, house, all

Summary: The subcommittee met to review May Revision proposals for several departments and emphasized that no votes would be taken that day. The Legislative Analyst’s Office opened with a warning that the state budget is balanced only through one-time resources and still has structural deficits, recommending that the Legislature avoid new ongoing spending and instead preserve reserves and other solutions. The Judicial Council then presented proposals for language access and interpreter services, appellate court security, a backfill to the state court facilities construction fund, and an extension of the lactation-room mandate; Finance supported the language access item with reporting language and supported keeping the court facilities backfill. Members raised concerns about judicial pay freezes, judge vacancies, and uneven judge allocations across counties, and also asked about the cost and completion of courthouse lactation rooms and remote-hearing infrastructure. The Board of State and Community Corrections items focused on $10 million one-time grants for missing and murdered Indigenous people and for a human trafficking vertical prosecution program. The LAO suggested the Legislature consider whether the Tribal Nations Grant Fund could support the MMIP work, while Finance said it preferred General Fund support and wanted more review before any fund swap. On the human trafficking grant, Finance said the need was clear based on reported cases and California’s share of hotline reports. Members strongly supported MMIP funding and discussed whether ongoing funding would be needed beyond the one-time proposal, while also debating whether BSEC or OES should administer the prosecution grants. The Department of Justice presented antitrust litigation funding, Medi-Cal fraud and elder abuse staffing, organized retail criminal enterprise case completion, and a continuous appropriation for the Victims of Consumer Fraud Restitution Fund. The LAO raised concerns about the Unfair Competition Law Fund’s solvency and recommended rejecting that portion unless DOJ could show the fund could support it without General Fund repayment, and it opposed the continuous appropriation in favor of more legislative oversight. Finance said the fund would remain solvent under current projections and defended the continuous appropriation as necessary to pay victims promptly. Members also clarified that the Medi-Cal fraud unit targets providers, not beneficiaries, and asked about delays in restitution payments. A lengthy portion of the hearing covered CDCR’s May Revision package and the Boston Consulting Group cost-savings effort. CDCR described revised savings from workforce optimization, workers’ compensation, and procurement, but members repeatedly expressed frustration that the promised savings had fallen far short of earlier estimates. The LAO recommended deeper cuts to some parole positions, more detail on proposed eliminations and contract changes, and caution about counting unallocated future savings. CDCR also presented population projections showing continued declines and the LAO again urged the administration to close a prison to reduce ongoing costs. The committee also heard proposals on workers’ compensation, Corcoran honor housing, incarcerated firefighter pay, agricultural food purchasing requirements, menopause care, mental health receiver staffing, resource teams, crisis intervention teams, medical classification staffing, and AI note-taking in electronic health records, with the LAO generally recommending limited-term approvals and reporting requirements while Finance defended ongoing funding and said it was open to additional reporting language.

Transcript Highlights:

• That's whose claim Christian's claim is under. It's not under the state.
• claim side.
• of a claim.
• um damage claim. um damage claim.
• acceptable motion in this process? acceptable motion in this process?

Bills: HB0068, HB0062, HB0127, HB0109

Keywords: veterans, property tax exemption, disabled, service-connected disability, Wyoming, governmental claims, liability limits, inflation adjustment, public safety, local government insurance, HB0127, recreation mill levy, recreational facilities, public recreation, mill levy, property tax, local tax, county commissioners, school district levy, voter approval

Transcript Highlights:

• Including serving the meal pattern, meal counting and claiming.
• So that's part of the process of operating the program.
• And basically, they can lock in those claiming percentages for four years.
• the free rate at whatever their claiming percentages are.
• They have to make sure they check their direct certification process.

Summary: The Legislative Management Committee met to address the fiscal impact of Initiated Constitutional Measure No. 3, which would require public schools, public school districts, and public charter schools to provide breakfast and lunch at no cost to students and allow reimbursement from the state, with implementation beginning in the 2027-28 school year. The committee first filled a vacancy created by Representative Jared Hagert’s resignation by appointing Representative Berg to the committee. Legislative Council and DPI staff explained the measure’s requirements, including federal reimbursement participation, possible use of the legacy earnings fund if other funding is unavailable, and the authority of the Legislature and superintendent of public instruction to clarify implementation details. Linnell Johnson of DPI testified that the estimated fiscal impact for the 2027-2029 biennium is between $124 million and $134 million, based on participation assumptions, federal reimbursement rates, and the extent to which schools continue to collect applications or use community eligibility/provision 2 options. She also noted a likely additional administrative cost of about $300,000 for DPI to operate the program. Members asked about school participation, Title I implications, special diets, staffing, and whether the measure could reduce federal reimbursements if families stop applying. Johnson said the estimate is uncertain and could be higher if applications decline, but that schools would still have incentives to participate in federal programs because of reimbursement and other funding ties. After discussion, the committee adopted a motion to report a fiscal impact range of $124,300,000 to $134,300,000 per biennium to the Secretary of State. The committee then received an informational update from Legislative Council attorney Dustin Richard on the ongoing redistricting litigation. He explained that the U.S. Supreme Court vacated the Eighth Circuit’s ruling and sent the case back for reconsideration in light of Louisiana v. Callais, while the district court-imposed map remains in effect for now. No action was taken on that update, and the meeting adjourned after members noted minutes from the prior meeting were not yet available for approval.

Transcript Highlights:

• FOR EXAMPLE CLAIMS DATA IS UPDATED IN MINUTES OF PROCESSING AND IT'S FASTER.
• ONE OF THE BIGGEST AREAS OF COMPLAINT FROM THE PROVIDERS IS THE ENROLLMENT PROCESS AND THE RENEWAL PROCESS
• IT'S FOUNDATIONAL FOR CLAIMS PAYMENT MANAGED CARE AND COUNTER PROCESSING AND CAPITATION PAYMENTS AND
• WE'VE STREAMLINED THE DELIVERABLE REVIEW AND APPROVAL PROCESS.
• AND PROCESSES THE ENCOUNTERS SO I THINK WE ARE AT A JUNCTURE.

Transcript Highlights:

• That way, I represent the process.
• Did you explain that process in detail to me?
• It sounds like you had a long process.
• Just tell us the process, with your permission, Madam Chair, so I can understand and hear their process
• The claim was compensable, meaning the worker suffered a claim in which they should be receiving medical