Video & Transcript Research : 'customer data'

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AL

Alabama 2025 Regular Session

Alabama House Apr 24th, 2025

Alabama House Floor Meeting

FL

Florida 2025 Regular Session

House in Session Apr 24th, 2025

Florida House Floor Meeting

Transcript Highlights:
  • SPECIFIC TO WHATEVER DATA.
  • WE SAY WE ARE GOING TO GIVE THIS DATA TO THE CHARTER SCHOOL, BUT I DON'T KNOW IF.
  • ANY DATA. I KNOCKED ON THE DOOR AND I ASKED THEM, MR.
  • House Bill 633 modernizes data collection from entities, shifting from aggregate metrics to a data-driven
  • REP FABRICIO, WHAT DATA DO YOU HAVE FOLLOWING?
Summary: The Florida House of Representatives conducted legislative business including prayer, pledge, and voting on multiple bills. Key legislation included HB 1105 expanding Florida Bright Futures Scholarship eligibility, HB 443 on charter school regulations (passed 83-23), and HB 1539 on materials harmful to minors (passed 81-29) after extensive debate about book challenges in schools. Other bills addressed education funding, law enforcement benefits, parole guidelines, and various local issues. The Speaker announced budget negotiations with the Senate have stalled, with disagreements over spending levels and tax cuts. The House will not meet this weekend as originally planned. Session adjourned until tomorrow at 10 AM.
TX

Texas 89th Regular

89th Legislative Session Apr 24th, 2025

Texas House Floor Meeting

Transcript Highlights:
  • Beyond learning and accounting skills, these students are also developing. customer service, problem
  • that have been kind of circulating about this bill is, what does the Railroad Commission do with the data
  • sure that we know why they're getting turned down policies and we're gonna be able to collect that data
  • HB number 1606. by Metcalf relating to notice provided to a retail electric customer of the procedure
  • Members, House Bill 1606 requires utilities to provide information on how customers can request vegetation
OK
Transcript Highlights:
  • Members, House Bill 2992 is the Data Center Ratepayer Protection Act.
  • Yeah, so what this is going to do is basically make sure that the data centers pay for their portion
  • So, just to confirm what you said just a minute ago, if a data center comes and they are requiring an
  • But these data centers can be 23400, 500 megawatts.
  • I just know the biggest concern I hear across Oklahoma are these data centers that use a significant
OK
Transcript Highlights:
  • this body, imagine what will happen when tech lobbyists come in and want the same protections for data
  • question you have to ask yourself, Madam Speaker, is if you were to replace the word 'pet stores' with 'data
  • I think the It's rather evident when your debate is an ad hominem attack against data centers to try
  • GIS stands for Geographic Information System, and Allows us to turn lots of data into a compelling story
LA

Louisiana 2026 Regular Session

Transportation, Highways and Public Works Apr 21st, 2026

Transportation, Highways & Public Works

Transcript Highlights:
  • They may be used to having a customer service rep.
  • They may be used to having a customer service rep.
  • They may be used to having a customer service rep.
  • Amendment 2 specifies that toll customer service centers assist drivers in person.
  • Amendment 2 specifies that toll customer service centers assist drivers in person.
Summary: The House Transportation Committee met on April 21 and considered a series of transportation, licensing, tolling, and public safety measures. It reported favorably House Bill 745, extending special permits for tandem loads hauling containers to and from port facilities; House Bill 1000, a DOTD cleanup bill that clarifies Highway Priority Program reporting and raises the letter-bid contract threshold from $1 million to $3 million; and House Bill 1050, which clarifies commercial driver’s license rules, including age and intrastate/interstate driving limits. The committee also approved House Bill 1172 naming a portion of U.S. Highway 165 in Oberlin the Coulin Brooks Manuel Memorial Highway, House Bill 1218 naming a portion of Louisiana Highway 1090 the Lewis Pat Miramon Memorial Highway, House Concurrent Resolution 32 urging backup motors for the St. Claude Avenue Bridge, and House Bill 1207 on public contracting standards and competition in public bidding. A major portion of the meeting focused on House Bill 896, which responds to tolling issues at the Belle Chasse bridge project. The bill would require toll signage, local toll customer service centers, dispute procedures, and limits on administrative fees, with amendments addressing effective dates, in-person assistance, appeal deadlines, law-enforcement exemptions, and limits on certain charges. The author and witnesses described high administrative fees, long travel distances to customer service locations, and problems with toll bills, while committee members noted the issue was complex and ongoing. The committee reported the bill favorably as amended. The committee also heard House Bill 1159, allowing Jefferson Parish municipalities to use automated speed enforcement devices again under local control. Supporters from Gretna, Westwego, Harahan, and Kenner said photo enforcement reduced crashes, improved safety, and helped limited police resources, while opponents were not emphasized in the transcript. After discussion about whether the measure should be voluntarily or involuntarily deferred, the committee ultimately deferred the bill. House Bill 493, which would prohibit expropriation by the Amite River Basin Drainage and Water Conservation District in East Feliciana and St. Helena Parishes, drew extensive testimony about reservoir fears and local opposition; the committee voluntarily deferred it. House Bill 679, as substituted, created a driver’s license designation for people with brain injuries and required related law-enforcement training; witnesses described personal experiences with brain injury and the need for officers to recognize communication and behavioral effects, and the committee reported the substitute favorably. House Bill 1173, which waives late fees for certain reinstatement-relief payment plans for driver’s licenses, was also reported favorably, and House Bill 1024 creating a Louisiana Democratic Party prestige plate was approved as well.
LA

Louisiana 2026 Regular Session

Transportation May 7th, 2026

Transportation, Highways & Public Works

Transcript Highlights:
  • amendment, on the House floor, I put on an amendment that the airports would not be able to use this ADS-B data
  • So it's good that they can't use that data, but you're doing it in a, you say it's going to be addressed
  • what we’re trying to do here is, one, require that you actually have a toll facility near a toll customer
  • So that’s what this bill does, and it also tries to—” have a toll facility near a toll customer service
Summary: The Senate Committee on Transportation and Public Works met with five members present and approved the April 29, 2026 minutes. The committee then heard and favorably reported several bills, including HB 1233, which lowers the contract threshold for hospital service districts to use the Seymours program for certain hospital construction projects, and HB 715, which requires aerial applicators operating from public airports to have a transponder and radio; an amendment removing language about airport use of ADS-B data for fees was adopted after sponsors said the issue would be handled in another bill. HB 999 was reported favorably to allow impoundment of out-of-state vehicles operated in Louisiana without liability insurance, and HB 692 was amended to let parishes and municipalities use group purchasing organizations, with a narrowing amendment limiting one-source procurements and assurances that local bidders would not be disadvantaged. The committee also advanced HB 511, creating a grant program for pursuit intervention technology in response to officer safety concerns, and HB 590, which would let OMV issue specialized envelopes or notices for drivers with autism or other disabilities so officers are alerted during traffic stops. HB 503 was reported favorably after a local cleanup change to a golf cart bill for Golden Meadow, and HB 655 was approved to let DOTD use cost-plus contracts for operation and maintenance of state-owned ferries. HB 748 clarified that school board-owned or leased vehicles are exempt from tolls, and HB 860 would allow fillable electronic bids for local government procurement. Later, the committee approved HB 896, a major tolling-related cleanup bill for Plaquemines Parish that addresses customer service center access, administrative fees, and exemptions, with members and local officials criticizing the toll structure and its impact on the parish. HB 1000 was reported favorably as a cleanup measure tied to highway priority program reporting and local district contract limits. HB 887 established a more consistent scoring and ranking process for Seymour projects, with an amendment to avoid conflict with changing FAA grant rules. HB 888, a cleanup bill on temporary tags, was amended with added security features and then reported favorably. HB 1086, a broad electronic title and registration modernization bill, received a lengthy amendment set but was voluntarily held over for a week so members could review the new language. The committee also advanced HB 776 to expand the Port Priority Program to larger projects, with amendments clarifying flexibility and removing private projects from the bill. HB 707 was reported favorably to let the Department of Agriculture and Forestry handle promotional activities for the liquefied petroleum gas commission through a cooperative endeavor agreement. HB 868, a farm safety bill requiring safety chains or other manufacturer-specified equipment on trailers, was reported favorably after testimony about a fatal accident and assurances it would not change engineering standards beyond existing manufacturer requirements. Finally, HB 856 was amended to authorize indefinite delivery/indefinite quantity contracting for DOTD maintenance and construction work, then reported favorably, and the committee later corrected the record on HB 856 by reconsidering and withdrawing one technical amendment set so further floor cleanup could be made. The meeting adjourned without objection.
LA

Louisiana 2026 Regular Session

Transportation May 7th, 2026

Transportation, Highways & Public Works

Transcript Highlights:
  • amendment, on the House floor, I put on an amendment that the airports would not be able to use this ADS-B data
  • So it's good that they can't use that data, but you're doing it in a way you say is going to be addressed
  • what we’re trying to do here is, one, require that you actually have a toll facility near a toll customer
  • “Have a toll facility near a toll customer service center near the toll facility so you don’t have to
  • So that’s what this bill does, and it also tries to—” have a toll facility near a toll customer service
Summary: The Senate Committee on Transportation and Public Works met with five members present and approved the April 29, 2026 minutes. The committee then heard and reported a series of bills, including HB 1233, which lowers the contract threshold for hospital service districts using the Seymours program; HB 715, requiring aerial applicators operating from public airports to have transponders and radios and removing proposed ADS-B fee restrictions in favor of separate legislation; and HB 999, allowing impoundment of uninsured out-of-state vehicles. It also advanced HB 692 to let parishes and municipalities use group purchasing organizations, with an added sole-source procurement amendment for certain repairs and parts, and HB 511 to create a pursuit-intervention technology grant program, using a technical amendment to establish the fund structure. The committee also reported HB 590, creating a program to help law enforcement identify drivers with autism or other mental/physical disabilities through special envelopes and related notice technology; HB 503, a local bill cleaning up golf cart and utility terrain vehicle definitions in Golden Meadow; HB 655, authorizing DOTD cost-plus contracts for state-owned ferries; HB 748, clarifying that school board-owned or leased vehicles are exempt from tolls; HB 860, allowing fillable electronic bids; HB 896, addressing tolling rules and fees in Plaquemines Parish and requiring a nearby customer service center; and HB 1000, a cleanup bill on highway priority program reporting and local district contract limits. Later, the committee reported HB 887, which establishes a more consistent scoring and ranking framework for certain procurement processes, and HB 888, a cleanup bill on temporary tags and temporary license plates with added anti-counterfeiting and safety features. HB 1086, a major overhaul moving Louisiana toward a fully electronic vehicle title and lien system, was amended but voluntarily held for a week so members could review the extensive new language. The committee also reported HB 776, expanding port priority funding to larger projects and allowing flexibility in annual amounts, HB 707, shifting LPG commission promotional work to Agriculture and Forestry, HB 868, requiring safety chains or other manufacturer-specified safety equipment on farm trailers, HB 856, authorizing indefinite delivery/indefinite quantity contracting for DOTD maintenance and construction work, HB 345, adding rail infrastructure at ports to the rail improvement program, and HB 685, allowing transit agencies to use FAST Act cooperative procurement for buses and other rolling stock. At the end, the committee corrected its action on HB 856 by reconsidering and withdrawing the technical amendment set 2332 for later floor work, while leaving the bill reported with the department’s substantive amendments.
LA

Louisiana 2026 Regular Session

Commerce May 5th, 2026

Commerce

Transcript Highlights:
  • risk that exists instead of just prohibiting a practice that creates confusion for clients and for customers
  • not companies and providers or platforms that exist in Louisiana and are only serving Louisiana customers
TX

Texas 89th 2nd C.S.

State Affairs May 9th, 2025

State Affairs

Transcript Highlights:
  • In a full rate case, customers can holistically compare the entire cost and entire revenue of utility
  • utility quickly recover certain costs, the frequency of these interim updates make it difficult for customers
  • In short, we like the idea of transparency and making things simpler for all customers, so we support
  • digital currency, but has not yet adequately addressed critical concerns related to cybersecurity, data
  • privacy, or the centralization of financial data.
TX

Texas 89th Regular

State Affairs May 9th, 2025

State Affairs

Transcript Highlights:
  • In a full rate case, customers can holistically compare the entire bill, higher cost, and higher revenue
  • In short, we like the idea of transparency and making things simpler for all customers.
  • Address critical concerns related to cybersecurity, data privacy, and the centralization of financial
  • data.
  • surveillance, potential control of how citizens spend their money, and a central database of our financial data
TX
Transcript Highlights:
  • affecting those customers to the PUC. for review and approval.
  • City customers would experience a dramatic effect.
  • All of the data are publicly available online.
  • It doesn't set targets; it's more of a data collection.
  • The process requires collecting signatures from either 10,000 customers or 10% of the OCL customers,
TX
Transcript Highlights:
  • Since 1997, state law has required public water suppliers to reduce customer water use when droughts
  • Investor-owned utilities cannot, however, resulting in any IOUs being unable to reduce customer water
  • And before that, our customers do use a lot of water, and we have no way to stop it.
  • I don't have any investor-owned utility customers that are directly affected by it.
  • It's not just about cutting off your customers.
TX

Texas 89th Regular

Water, Agriculture, and Rural Affairs (Part II) Apr 14th, 2025

Water, Agriculture and Rural Affairs

Transcript Highlights:
  • There's no power in those utilities to cut off a customer, and I know the next bill we're going to talk
  • Cannot, however, consequently, many IOUs have been unable to reduce water use to customer water use to
  • catch-22 that I've mentioned to a lot of members in this room before that Our customers do use a lot
  • process involved with the shut off of customers, so we need to make sure we address that, um, and then
  • I don't have any IOU customers that are directly affected by it.
AL

Alabama 2026 1st Special Session

Alabama House Commerce and Small Business Committee Feb 10th, 2026

Commerce and Small Business

Transcript Highlights:
  • It's also any group that's part of the controlling group that controls the data.
  • uh from<00:10:45.040> the<00:10:45.279> sale<00:10:45.440> of<00:10:45.600> data
  • ,<00:10:45.920> then<00:10:46.160> you're from the sale of data, then you're from the
  • sale of data, then you're you're<00:10:46.480> you're<00:10:47.040> covered<00:10:47.360
  • ><00:11:07.360> the controlling group that controls the controlling group that controls the data
Bills: HB351, HB351
HI

Hawaii 2026 Regular Session

ECD Public Hearing - Fri Mar 20, 2026 @ 9:30 AM HST

Economic Development & Technology

Transcript Highlights:
  • The bill would modernize and extend Hawaii's film production tax credits, and the data makes the case
  • DBEDT data shows that for every dollar invested in this credit, we see roughly a 4:1 return in economic
Summary: The committee opened by reviewing hearing procedures and then took up SB 2580, which concerns Hawaii’s film production tax credit and related incentives. Testimony was strongly supportive overall, with witnesses saying the measure would help attract productions, extend the sunset date, include streaming platforms, and strengthen the state’s competitiveness. Several supporters asked for cleanup language on grant administration, tax credit management, local-hire uplifts, and limits on third-party audit requirements for smaller productions. The state film office said the bill was generally strong but suggested clarifying language and noted that DBEDT and DOTAX already provide oversight of the current credit. No vote was taken in the transcript, but the bill drew broad support with a few comments and one opposition noted later in the hearing. The committee then heard SB 2578 SD1, a measure to create a film commission and related grant structure. Testifiers said the proposal would formalize industry input, improve accountability, and help the state compete globally, but they also raised concerns about how a new grant program would interact with the existing tax credit system. The film office said the grant program and tax credit should be separated operationally, that the advisory structure should include industry voices and possibly union representation, and that county film commissioner language may need technical adjustment. A testifier also suggested a Hawaii film museum and related tourism opportunities. The measure was described as having 42 supporters, one opposition, and five comments, with no final action shown. The committee next considered SB 2259, a dementia training measure. Supporters, including the bill’s drafter and the Alzheimer’s Association, described personal caregiving experiences and said free dementia training could help workers and families. Suggested amendments focused on clarifying the relationship between EOA and DBED and allowing retraining every two years because of workforce turnover. DBED said the bill is worthwhile but is not really an economic development initiative, and it should align with existing dementia programs and be easy for businesses to use, preferably online. The committee then moved to SB 3084 SD1, which HTDC said would expand its R&D matching program beyond SBIR to other federal research grants because of uncertainty at the federal level; the transcript ends as testimony begins, with no vote or final action recorded.
US
Transcript Highlights:
  • I think it's important for us to have a better control of the data and in that migration, some of the
  • records were lost because of bad data in the old system.
  • It is a good thing for the customers they serve and a good thing for the people they work with.
  • They are more than just data points.
  • And we're still in the process. of sifting through that data.
Summary: During the meeting, various members engaged in extensive discussions surrounding 15 proposed bills related to veterans' affairs. Notably, concerns regarding recent VA workforce changes sparked debates, particularly about potential cuts and their implications for veterans' care and benefits. Chairman Moran emphasized the need for thoughtful reforms and coordination with stakeholders, urging responsible measures to prevent negatively impacting service delivery. The meeting highlighted a significant bipartisan effort to enhance veterans' access to essential health services, particularly in light of recent challenges faced by the VA workforce. Senator Blumenthal's assertions about the urgent plight of veterans due to cuts in personnel drew strong reactions, showcasing the deep concern among committee members regarding the current state of veteran services.
TX

Texas 89th Regular

Senate Session Mar 6th, 2025

Texas Senate Floor Meeting

Transcript Highlights:
  • Secretary, read the caption. 90 by Alvarado, relating to the procedure for resolving certain customer
  • 790 secretary will read the caption Senate Bill 790 relating to procedure for involving certain customer
  • 926 927 928 929 I'm relying to agreements between sheriffs, and the United States Immigration and Customs
  • We're linked to requiring the Department of Public Safety to share data for the purpose of maintaining
  • by Johnson. 1154 miles, relaying to a program to provide assistance for certain retail electric customers