Video & Transcript Research : 'claim processing'
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MA
Massachusetts 2025-2026 Regular Session
Joint Committee on the Judiciary Jun 21st, 2026 at 01:00 pm
Joint Committee on the Judiciary
Transcript Highlights:
- So it's really an issue of whether a claim is an independent claim or a derivative... ...really an issue
- of whether a claim is an independent claim or a derivative claim.
- I really respect this process and the process that you go through, and again I really appreciate you
- We are here today to specifically highlight the benefit of the administrative claims process outlined
- There's a new process.
Summary:
The committee heard extensive testimony on several Judiciary bills, with the largest portion focused on S. 1178/H. 2052 to reduce mass incarceration and end life without parole. People incarcerated at MCI Framingham, MCI Norfolk, and NCCI Gardner described personal growth, rehabilitation, restorative justice work, family separation, and the belief that parole eligibility after long sentences would better reflect public safety and human development. Speakers emphasized that life without parole removes hope and can undermine rehabilitation, while supporters argued that many lifers are older, less likely to reoffend, and could contribute positively if given a chance at parole review. Committee members did not take votes during the hearing.
The committee also heard testimony on S. 1139 to restore the statute of limitations for wrongful death claims involving tobacco use, with Sen. Keenan explaining that a recent SJC decision had cut off claims where the injured person did not sue within three years before death. He said the bill would restore families’ ability to seek redress in cases involving long-latency tobacco harms like COPD. Another major topic was S. 1205, which would add abusive litigation to the definition of coercive control in domestic violence law; Sen. Michael Moore said the bill would stop abusers from using repeated court filings to harass and financially burden survivors.
The committee also took up S. 1114 on automatic record sealing, with Sen. Friedman and others arguing that the current petition-based process is slow, burdensome, and disproportionately harms people with criminal records, especially Black and Latino residents. Testimony also supported H. 1965/S. 1132 on compensation for wrongful conviction, with advocates and sponsors describing a faster administrative claims process, transitional support, and higher compensation without the current cap. Sen. Payano testified for S. 1241 to expand educational programming for incarcerated emerging adults, saying education reduces recidivism and improves reentry outcomes.
A substantial portion of the hearing focused on S. 2522, an update to Massachusetts’ shield law for reproductive and gender-affirming care. Sen. Friedman, the Attorney General’s office, and DPH Commissioner Robbie Goldstein said the bill is needed to strengthen protections against out-of-state legal attacks, protect patient and provider data, clarify enforcement authority, and add a state-level EMTALA-style emergency care requirement. Committee members asked detailed questions about prescription labeling, the prescription monitoring program, attorney discipline, custody and full faith and credit issues, and whether the bill’s enforcement language could create unintended limits or conflicts. The Attorney General’s office said it would provide follow-up written testimony on several technical questions.
MN
Minnesota 2025-2026 Regular Session
House Health Finance and Policy Committee 3/17/25
Health Finance and Policy
Transcript Highlights:
- Right now, there's no process.
- only subsidizes 80% of enroling claims only subsidizes 80% of enroling claims between<00:56:49.359
- plans because we're the ones processing plans because we're the ones processing the<00:57:32.799
- c><00:57:34.960>
is the health claims reinsurance money is the health claims reinsurance money - has negotiated in claims has negotiated in claims payment<01:41:25.000>
and <01:41:25.199>
Keywords:
health insurance, premium security plan, federal funding, state innovation waiver, Minnesota, newborn safety, anonymity, healthcare provider, safe place, child welfare, HF499, nursing, nurse licensure, temporary permit, temporary nursing permit, Board of Nursing, endorsement licensure, reregistration, refresher course, health occupations
VT
Transcript Highlights:
- <00:07:27.039>
So, pop up in uh the estate process. So, pop up in uh the estate process. - to claim or disclaim the property. to claim or disclaim the property. Hold<00:19:35.760>
it. - And and claim or disclaim a property.
- <00:29:56.799>
Um, <00:29:57.360>and claim it later. Um, and claim it later. - Section six outlines the process rates.
NM
New Mexico 2025 Regular Session
IC - Courts, Corrections and Justice Nov 6th, 2025
Courts, Corrections & Justice Committee
Transcript Highlights:
- . process is.
- Quickly to New Mexico, so we'll still claim her.
- Kind of claim.
- So the discouraging factor on bringing meritorious claims is very significant.
- Additionally, there were also some procurement process delays as well.
HI
Transcript Highlights:
- processes maybe. processes maybe.
- We were still claiming for administrative claiming that halted in January 2025.
- We were still claiming for administrative claiming that halted in January 2025.
- We were still claiming for administrative claiming that halted in January 2025.
- We were still claiming for administrative claiming that halted in January 2025.
TX
Transcript Highlights:
- to those claims for payment.
- They don't require any claims data.
- They don't require any claims data.
- Medicare claims will reflect the true side of care. Commercial claims will not. It's.
- Medicare claims will reflect the true side of care. Commercial claims will not.
LA
Transcript Highlights:
- This is a process bill.
- for hospital-based claims.
- And the process is they have a claim that they say, well, that they didn't pay us enough to even cover
- process the claim.
- IDR process is going to happen anyway.
Keywords:
survivor benefits, law enforcement, reserve officer, auxiliary officer, public safety, firefighters, medical expenses, dental expenses, disability benefits, Medicaid, dental coverage, healthcare access, medical necessity, Louisiana Department of Health, health insurance, provider agreements, contracting actions, participating facilities, network status, survivors benefits
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Financial Services Jun 21st, 2026 at 10:00 am
Joint Committee on Financial Services
Transcript Highlights:
- Talk a little bit about what that process was like.
- What was that process like? My oldest brother did retain an attorney.
- Who claim to have a debt that they bought from some company.
- And they can end up in small claims.
- So from the very beginning, this mortgage was never there to claim.
Summary:
The Committee on Financial Services heard testimony on several bills focused on consumer debt, mortgage regulation, credit unions, and foreclosure prevention. The Attorney General’s Office strongly supported the Debt Collection Fairness Act (S. 735/H. 1275), saying it would curb abusive debt collection, prevent stale claims, limit civil arrest warrants, modernize wage garnishment rules, and reduce judgment interest rates. Senator Eldridge and legal aid advocates echoed that support, while the Massachusetts Bankers Association and the Massachusetts Mortgage Bankers Association supported bills on credit union mission/competition, consumer privacy in mortgage applications, subprime loan definitions, UCC updates, and protections for vulnerable adults, but opposed foreclosure mediation proposals and several credit union expansion measures, arguing they would distort competition and add unnecessary burdens.
A large portion of the hearing focused on foreclosure prevention bills (S. 765/H. 1090), with testimony from homeowners, housing organizers, and legal advocates describing predatory lending, confusing servicing practices, health harms, and displacement caused by foreclosure. Supporters said a statewide pre-foreclosure mediation program would give borrowers and lenders a chance to reach alternatives such as loan modifications or repayment plans, and cited local experience in Lynn where mediation reportedly produced high rates of foreclosure alternatives. Opponents from the banking industry argued Massachusetts already has strong foreclosure protections and that a new mandatory process could delay resolution without added benefit, though they also noted a 2024 pilot should be evaluated first.
The committee also heard strong support for H. 1282/S. 684, which would update the Massachusetts Uniform Commercial Code. State Street and a bankruptcy attorney said the changes are needed to keep commercial law current with electronic transactions, tokenized assets, and blockchain technology, and to maintain competitiveness with other states. The hearing concluded after public testimony, with no bill votes taken during the session; the chair thanked speakers and the committee voted to adjourn.
FL
Transcript Highlights:
- The courts themselves should determine the validity of claims. Please allow due process. Thank you.
- We need to be much more deliberate about this process.
- So these are real claims that are substantiated.
- In the credentialing process, in the disciplinary process, inside the Before.
- In the credentialing process, in the disciplinary process inside hospitals, in the process of peer review
Summary:
The Committee on Rules met with a quorum and heard extensive debate on SB 734, which would repeal Florida’s wrongful-death medical malpractice exception that bars certain adult children and parents from recovering noneconomic damages. Senator Yarborough presented the bill as a fairness and accountability measure, while many family members testified in support, describing deaths they believed were caused by medical negligence and arguing the current law denies equal justice. Opponents, including physician and insurer representatives, warned the bill could increase malpractice exposure, premiums, defensive medicine, and physician shortages. The committee also considered two late-filed amendments: Senator Burton’s amendment would make Department of Health investigative findings admissible in court, and Senator Martin’s amendment to that amendment would broaden admissibility/discoverability to additional disciplinary and prior-adverse-incident records and insurance coverage facts. After debate, the Martin amendment was adopted, but the Burton amendment as amended failed on a roll call vote. The committee then reported SB 734 favorably without the amendment.
The committee next unanimously reported CS for SB 86 favorably. That bill, by Senator Burgess, expands peer support protections for first responders to include support personnel; there was little debate and several law-enforcement-related organizations indicated support. The committee also took up SB 316 on series limited liability companies. Senator Berman explained that the bill creates rules for series LLCs in Florida, and a late-filed amendment, requested by the Secretary of State, delayed implementation by one year. The amendment was adopted and the bill was reported favorably.
Finally, the committee considered CS for CS for SB 384, which requires municipalities seeking to annex state-owned land to notify the relevant county legislative delegation when the first public hearing is advertised. Senator Burton presented the bill briefly, there was no opposition or debate, and the committee proceeded to vote on the measure.
NH
New Hampshire 2025 Regular Session
House Judiciary (03/10/2025)
Transcript Highlights:
- or the Net Zero claim.
- or the Net Zero claim.
- or the Net Zero claim.
- or the Net Zero claim.
- or the Net Zero claim.
Summary:
The committee first took up House Bill 313 and, on motion by Representative Perez, voted to retain the bill because members felt it needed further work and was not ready for final action. The motion passed 18-0, and no further action was taken on the bill. House Bill 391, an anti-SLAPP measure, was then discussed; supporters said it addressed a real problem and should move forward, while opponents raised concerns that it was too broad, could affect criminal cases, and might create procedural complications. The committee voted 18-0 to retain HB 391 as well, and it was placed on consent.
The committee next considered House Bill 462, establishing a cause of action for unwarranted video imaging of residential properties. Representative McFarland moved OTP, saying the bill raised First Amendment and property-rights concerns. The motion passed 18-0, and the bill was also placed on consent. The committee then turned to House Bill 509, which would require reporting on forfeitures. Supporters argued the information was useful for future legislation, while opponents said the reporting would be costly, duplicative, and potentially split data across fiscal years. The committee voted 11-7 to recommend OTP, with a minority of members opposed.
House Bill 520, authorizing Department of Education hearing officers to issue subpoenas, drew the most extended debate. Supporters argued DOE needed the same tools other agencies have, while opponents said DOE already had access to needed information, the Attorney General could handle subpoenas, and the bill would create an unbalanced process and raise due process and student-record concerns. Representative Tur offered Amendment 0842H to shift subpoena power from DOE hearing officers to the Attorney General; after debate, the amendment failed 10-8. The transcript cuts off as the committee begins the roll call on the underlying bill after rejecting the amendment.
NH
New Hampshire 2025 Regular Session
House Commerce and Consumer Affairs (04/23/2025)
Transcript Highlights:
- are paying for claims dollar for dollar. are paying for claims dollar for dollar.
- <04:43:47.280>
than claims other years claims greater than claims other years claims greater - As a general statement, health claims get incurred, processed, and paid much quicker than property casualty
- Pharmacy claims are essentially paid immediately; pharmacy claims are paid within a week.
- No claims reserves working as expected. No claims were<05:21:04.638>
unpaid.
Summary:
The committee first heard Senate Bill 47, sponsored by Senator Regina Birdsell at the request of the Insurance Department. The bill would clarify that a birth mother’s health insurance is the primary policy for a newborn’s care unless the mother has no coverage or no employer-sponsored coverage. Birdsell and Insurance Commissioner DJ Benton Court said the measure simply codifies the department’s long-standing interpretation of existing law. Representative Miles asked whether the coverage would extend to a grandchild if a young woman on her parents’ plan had a baby, and Birdsell said it would. The hearing on SB 47 was then closed.
The committee next heard Senate Bill 121, introduced by Grant Bosi for Senator Kevin Avard. The bill requires insurers to notify the Insurance Department when they stop writing an entire line of business or, in some cases, when they change Medicare Advantage offerings. Benton Court said the bill was prompted by disruption in the Medicare Advantage market, where consumers and the department were confused by carriers exiting, changing plans, or narrowing offerings. He said the department does not regulate Medicare Advantage itself, but does license the carriers, and the notice requirement would help the department advise consumers; he also said noncompliance could affect a carrier’s license and could lead to fines. Members discussed the notice period, and the department and AHIP indicated support for changing it from 120 days to 90 days to align with federal timing. The hearing was closed with plans to work on an amendment in subcommittee.
Finally, the committee heard Senate Bill 247, introduced by Representative Brian Cole, which would prohibit network exclusion for pharmacies that refuse to dispense prescriptions when PBM reimbursement is below acquisition cost. Cole said the bill is meant to stop pharmacies from being forced to sell at a loss. Members questioned whether pharmacies voluntarily enter PBM contracts, whether the bill would raise consumer prices, and whether it would mainly affect independent pharmacies. Cole and others said the issue has changed over time because PBMs now control a much larger share of the market, and that the bill would let pharmacies refuse loss-making fills and direct patients to mail order instead. The discussion also noted that the bill excludes Medicare and Medicaid and that the current proposal does not create a middle-ground option for patients to pay a premium at the counter.
MN
Minnesota 2025-2026 Regular Session
House Human Services Finance and Policy Committee 2/18/25
Human Services Finance and Policy
Transcript Highlights:
- <00:02:00.840>
that evaluation was a three-part process that evaluation was a three-part process - <00:21:14.320>
being <00:21:14.679>$1.7 2017 um the claims being $1.7 2017 um the claims - it that there's a collaborative process it that there's a collaborative process and<00:41:41.319
- there's a process there's a process<00:47:00.960>
for <00:47:01.200>that <00:47:01.400> - results sometimes in um a future claim results sometimes in um a future claim being<01:09:47.359
HI
Hawaii 2025 Regular Session
CPC Public Hearing - Wed Feb 12, 2025 @ 2:00 PM HST
Consumer Protection & Commerce
Transcript Highlights:
- <00:27:47.519>
first resolution of construction claims first resolution of construction claims - It guts the class action process, which is an important consumer protection process for homeowners to
- It guts the class action process, which is an important consumer protection process for homeowners to
- We have Gentry Homes. into a further one-way Discovery process into a further one-way Discovery process
- be questions about what's being claimed be questions about what's being claimed versus<00:47:19.880
Summary:
The Consumer Protection and Commerce Committee met on February 12 and heard several bills. HB 97, relating to travel insurance, drew only brief testimony: the Insurance Division stood on written testimony, one industry witness supported the bill and requested a minor amendment, and no one else testified or asked questions. HB 226, relating to window tinting, received support from the Department of Transportation, while the Honolulu Police Department offered comments on the proposed amendments, asking for clearer language on what it means to roll windows down, when the requirement applies, how it handles bad weather, and what sanctions would apply for noncompliance. No further testimony was offered on that measure.
The committee also heard HB 1179, relating to rural emergency hospitals. The Department of Human Services stood on written testimony, and Maui Health Systems strongly supported the bill, saying it would help critical access hospitals better serve kūpuna and provide long-term care beds. There were no questions or additional testimony. HB 420, relating to remedies and the contractor repair act, generated extensive and sharply divided testimony. Opponents, including attorneys representing homeowners and AARP Hawaii, argued the bill was anti-consumer, would weaken homeowners’ ability to recover for construction defects, and would shift costs and risk to consumers. Supporters, including builders, realtors, the Chamber of Commerce, and D.R. Horton Hawaii, said the bill would create a more balanced and efficient process, reduce unnecessary litigation, and help builders address legitimate defects more quickly.
Testimony on HB 420 focused heavily on whether the contractor repair process and class actions help or hinder repairs. Opponents said the bill would delay or limit homeowner recovery, especially for life and safety defects, while supporters said current class-action litigation can prevent direct communication with homeowners and slow repairs. Committee members asked questions about when communication with homeowners stops and whether repairs could be made before a class is certified. No votes or final committee actions were taken during the portion of the meeting provided.
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Financial Services Jun 21st, 2026 at 10:00 am
Joint Committee on Financial Services
Transcript Highlights:
- you go on and the process from there on is rather smooth.
- And if it is, then hopefully you go on and the process from there on is rather smooth.
- However, these did not get approved through the authorization processes.
- Dana-Farber urges common-sense guardrails in the authorization process.
- And the appeal process could be lengthy. ...cover the cost during or pending appeal and the appeal process
Summary:
The committee held a hearing on several health care access and insurance-related bills, with most testimony focused on H.1136 to improve the prior authorization process. The Massachusetts Medical Society, Massachusetts Health and Hospital Association, Health Care for All, the Leukemia & Lymphoma Society, physicians, and hospital representatives all supported the bill, arguing that prior authorization delays care, increases administrative burden, contributes to clinician burnout, and can worsen patient outcomes. Witnesses described examples involving delayed cancer treatment, diabetes care, COPD medication, shingles pain treatment, and hospital discharge delays. They said the bill would preserve prior authorization but add guardrails such as longer validity periods, continuity-of-care protections, faster responses for urgent care, clearer lists of services requiring authorization, and more transparency and standardization.
The committee also heard testimony on H.1142/S.783 regarding equitable reimbursement for certified registered nurse anesthetists (CRNAs), with Senator Lovely and CRNA advocates supporting parity with physician anesthesiologists. They said CRNAs provide the same services at the same standard of care, but private insurers sometimes reimburse them at lower rates than physicians, which they argued is inconsistent with federal and state policy and harms access. Senator Keenan testified in support of a bill addressing claim denials and appeals, saying insurers should provide clearer explanations, time to resubmit claims, and timely appeal responses. Dr. Lorraine Schratz supported H.1126 to align state patient disclosure requirements with federal No Surprises Act rules, and Dr. Michael Trimbley supported H.1120 to recognize direct primary care as not being insurance and to encourage primary care participation.
The committee also heard testimony on H.1140/S.801 to remove barriers to patient care by updating insurance statutes to reflect nurse practitioners’ full practice authority, and on H.1168/S.A.18 to eliminate the PCP referral requirement for specialty gynecological care. Witnesses on those bills described delays and denials affecting autism diagnosis, nutrition coverage, and endometriosis care, and said the proposals would reduce unnecessary barriers and improve timely access. After testimony and a few member questions, the chair closed the hearing; no votes were taken during the session.
TX
Transcript Highlights:
- It's almost a knee-jerk process for the defense these days.
- It allows this process to result in the renewal of the judgment.
- This will allow this process to result in the renewal of those judgments.
- What this process does is it gives this process an... ability for a receiver and a debtor to work together
- They are served by a process server saying you have been served.
Bills:
HB2242, HB2446, HB2799, HB4502, HB2920, HB2790, HB5620, HB5060, HB5076, HB5080, HB5081, HB5128, HB5130, HB3847, HB5116, HB2969, HB4546, HB4202, HB5624, HB3964, HB4803, HB872, HB4775, HB4777, HB4961, HB5570, HB2988, HB4260, HB1375, HB5009, HB5411, HB5134, HB4388, HB3095, HB1387
Keywords:
constables, civil rights, local government, law enforcement, policy-making authority, affidavit, medical bills, civil actions, reasonable charges, healthcare services, judicial statistics, court performance, family law, civil cases, efficiency reporting, court security, emergency management, harassment penalties, judicial safety, court committee
HI
Hawaii 2025 Regular Session
JDC, JDC, JDC Public Hearings 02-11-2025
Transcript Highlights:
- professionals involved in this process professionals involved in this process never<00:20:35.400
- Anonymous donation was the only option, but I would hope that if they were going through the process
- Anonymous donation was the only option, but I would hope that if they were going through the process
- <01:04:34.760>
in 66211 because payment of claims in 66211 because payment of claims in excess - I don't handle all those claims, so I don't know how other attorneys have resolved those cases.
Summary:
The Judiciary Committee heard SB 1231, which would repeal the Parentage Uniform Act of 1973 and update Hawaii’s parentage laws, including parts of the Uniform Parentage Act of 2017. Supporters said the current statutes are outdated and do not adequately address assisted reproduction, surrogacy, and modern family formation. The Attorney General’s office supported the bill with technical amendments, including conforming changes to the Probate Code and child support provisions, and several testifiers urged passage as a needed modernization of the law.
A major point of disagreement was Part 10, which concerns donor anonymity. Some supporters, including members of the task force, the Uniform Law Commission, fertility and family law practitioners, and LGBTQ+ advocates, backed the bill as written or said it should move forward even if Part 10 is removed. Others, including donor-conceived adults, parents, and advocacy groups, opposed Part 10 and urged the committee to adopt the 2024 version of Article 9 or delete Part 10 entirely, arguing that anonymous donation harms donor-conceived people’s access to genetic, medical, and identity information and that anonymity is not realistic in the DNA-testing era. One task force member and attorney said she supported the bill but preferred removing Part 10 if necessary to pass the rest.
The hearing included extensive public testimony both in support and opposition, with many individuals describing personal experiences with adoption, IVF, surrogacy, and donor conception. No committee vote or final action on the bill was taken during the portion of the hearing provided.
LA
Transcript Highlights:
- Freeman brought up, four years we spent litigating an Atkins claim.
- So that's 11 years from the time that he raised the claim until that claim was actually able to be decided
- So that's 11 years from the time that he raised the claim until that claim was actually able to be from
- the time that he raised the claim until that claim was actually able to be decided just in the district
- So this process is what we refer to as in lieu of revocation.
NH
New Hampshire 2026 Regular Session
Senate Health and Human Services (01/08/2026)
Health and Human Services
Transcript Highlights:
- It is a very specific process not.
- responsibilities of those claims. responsibilities of those claims.
- We have one claim, 69 policies at $3,000 a piece is $27,000. One claim in a year is $144,000.
- We have one claim, 69 policies at $3,000 a piece is $27,000. One claim in a year is $144,000.
- We have one claim, 69 policies at $3,000 a piece is $27,000. One claim in a year is $144,000.
AL
Alabama 2025 Regular Session
Alabama Senate Banking and Insurance Committee Apr 16th, 2025
Banking and Insurance
Transcript Highlights:
- And so, that process would be the same.
- Maybe one out of 250... ...250 complaints out of 2.5 million claims.
- claims be resolved in a timely manner. denied claims be resolved in a timely fashion.
- There's no one other... pay the claims.
- That's a part of the process here.
MN
Transcript Highlights:
- 422,200 claims of the marriage credit.
- 422,200 claims of the marriage credit.
- claims for the marriage credit in 2021. claims for the marriage credit in 2021.
- Um so my colleague described the process Um so my colleague described the process of<00:39:49.280
- So meaning about 41% of claims are data.