Video & Transcript Research : 'customer solicitation'

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OK

Oklahoma 2026 Regular Session

Energy REVISED Apr 16th, 2026 at 10:00 am

Energy

Transcript Highlights:
  • to amend House Bill 2992 as follows: number one on page 1, line 24, by inserting after the word customer
  • Megan spent 7 years working in banking, gaining valuable experience in finance, customer service, and
OK

Oklahoma 2026 Regular Session

Energy REVISED Apr 16th, 2026

Energy

Transcript Highlights:
  • Number one, on page 1, line 24, by inserting after the word customer and before the word protection,
  • farm manager, Megan spent seven years working in banking, gaining valuable experience in finance, customer
Summary: The committee first handled several executive nominations. It unanimously advanced Richard Allier to the Environmental Quality Board, Kevin Foreman to the Liquefied Petroleum Gas Board, Gary Keel to the Air Quality Advisory Board, Megan Langley to the Oklahoma-Arkansas River Compact Commission, Jacob Bull to the Air Quality Advisory Council, and Tommy Colwell to the Oklahoma Mining Commission. In each case, the nominating senator described the appointee’s background and qualifications, and the committee voted to send the nomination to the full Senate without opposition. The committee then considered House Bill 2992, with Senator Green offering a technical amendment to correct drafting errors. The amendment passed 8-0, and the bill itself passed 9-0. Green said the measure would require large-load data centers and crypto mining facilities to pay their share of electric infrastructure costs so those costs would not be shifted to other ratepayers. Senator Boren asked whether municipal utilities and co-ops would be affected, and Green responded that the bill was aimed at the corporate shareholder utility model. House Bill 4338 was also heard and passed, though the roll call showed one no vote. Green explained that the bill concerns produced water and would create a framework for extracting elements from it, with House changes clarifying that it is not retroactive, adjusting flexibility for the produced water unit size, and allowing processing of brine before corporation approval. The committee also advanced House Bill 417, which addresses theft of copper fittings on oil rigs and related cleanup damage by making certain conduct a misdemeanor; it passed 10-0. The meeting ended after the committee approved the remaining nominations and adjourned.
WA

Washington 2025-2026 Regular Session

Senate Labor & Commerce Jan 19th, 2026 at 10:30 am

Labor & Commerce

Transcript Highlights:
  • Non-solicitation agreements.
  • Senate Bill 5337 relates to non-competition and non-solicitation agreements.
  • Last year... ...and non-solicitation agreements. It's sponsored by Senator Stanford.
  • transaction of business with the customer.
  • the existing customers of a bank and possibly destabilizing a financial institution.”
Summary: The committee heard testimony on several labor and commerce bills. SB 6152 would add physical and occupational therapists as attending providers in workers’ compensation. Supporters said it would speed care, reduce delays and costs, and better reflect PT/OT expertise in musculoskeletal and functional recovery; opponents, including the Washington Retail Association, WSMA, NFIB, and L&I, raised concerns about diagnosis, scope of practice, network enrollment, implementation costs, and the need for a later effective date. The committee also heard SB 5337, which would void non-compete agreements and clarify non-solicitation rules. The sponsor and labor and physician groups argued non-competes restrict worker mobility and entrepreneurship, while business groups and some health care employers warned the bill was too broad, could affect current employees and executives, and should preserve stronger protections for business investments and customer relationships. No votes were taken on either bill during the hearing. The committee then heard SB 6058, which would give L&I discretion to decide whether to investigate wage complaints and would adjust timelines and tolling rules for wage-related civil actions. The sponsor and L&I described it as a way to improve enforcement within existing resources, and the bill drew broad support in sign-in testimony. SB 5944 would clarify that compensation for language access providers includes payment for missed or canceled appointments and would align bargaining rules across agencies; the sponsor and union representatives said it would create consistency and fairness, with no opposition testimony recorded. SB 6039 would allow L&I to use electronic communications for certain notices while preserving a non-electronic option; L&I said it was a permissive modernization measure with no fiscal impact, while labor and justice advocates warned against defaulting vulnerable workers into email for notices affecting benefits and rights. The final major bill, SB 6117, would place certain workers and employers not covered by federal labor law under PERC jurisdiction if federal coverage no longer applies, including provisions for certification, bargaining, arbitration, and pre-hire agreements. Supporters said it would preserve collective bargaining rights if the NLRB becomes unavailable or ineffective, citing delays and enforcement failures under federal law. Opponents, especially agricultural employers, farm groups, and small business advocates, argued it was too broad, could sweep in agriculture and small businesses, and would allow card-check certification and strikes that could disrupt harvests and other seasonal operations. The sponsor said the bill is intended to create a state framework only where federal jurisdiction has been ceded. The committee did not take final action in the hearing, but testimony was recorded on all bills.
MN

Minnesota 2025-2026 Regular Session

House Commerce Finance and Policy Committee 2/26/26

Commerce Finance and Policy

Transcript Highlights:
  • </c> were uh refund requests from customers. were uh refund requests from customers.
  • 24-hour-a-day customer service.
  • We have spent millions of dollars on tools to prevent existing customer and new customer so existing
  • customer and new customer so that<00:16:05.360><c> our</c><00:16:05.759><c> other</c><00:16:06.079><c
  • </c> new customer. new customer.
Bills: HF3642, HF2700, HF3615
OK

Oklahoma 2026 Regular Session

Judiciary 2ND REVISED Mar 3rd, 2026 at 01:30 pm

Judiciary

Transcript Highlights:
  • professional fundraisers, and professional solicitors follow the requirements in law for registration, solicitation
  • Senate Bill 1534 clarifies which charities are registered and are required to register to solicit donations
  • What's to prevent someone from discriminating racially against a potential customer?
OK

Oklahoma 2026 Regular Session

Judiciary 2ND REVISED Mar 3rd, 2026

Judiciary

Transcript Highlights:
  • professional fundraisers, and professional solicitors follow the requirements in law for registration, solicitation
  • Professional solicitors follow the requirements in law for registration, solicitation, use of donor funds
  • Senate Bill 1534 clarifies which charities are required to register to solicit donations with the Secretary
  • we require photo IDs, what's to prevent someone from discriminating racially against a potential customer
Summary: The Senate Judiciary Committee met and advanced a series of bills covering charitable organizations, mental health guardianship, human trafficking funding, CareerTech legal counsel, short-term rentals, racetrack protections, DUI penalties, public comment procedures, and eminent domain rights. SB 1534 clarified charity registration and fundraising rules and passed 7-0. SB 1473, the Courtney Smith Act, was amended to require a guardian’s presence at a ward’s intake assessment at an inpatient mental health center, but members raised concerns that the language could delay treatment; the sponsor agreed to keep working on it, and the bill advanced 6-2. SB 1379 would create a two-year AG pilot program to directly fund certified human trafficking agencies; despite budget concerns and questions about the $10 million cost, it advanced 8-0. SB 1743 would let CareerTech hire outside counsel with education-law experience and passed 7-1. The committee also approved SB 1769, which would allow short-term rental owners or their designated managers to require identification from renters and cancel bookings for discrepancies without penalty; members questioned discrimination concerns and platform penalties, but the bill advanced 8-0. SB 1195, protecting racetracks that were established before nearby development, passed 8-0. SB 1245, removing the 10-year look-back for repeat DUI-related offenses, advanced 5-3 after questions about lifetime felony exposure for a second offense. SB 1420, requiring public comment periods to occur before a public body votes or transacts business when public comment is offered, advanced 5-3 after discussion about whether public comment should be mandatory. Finally, SB 1945, as amended, would require agencies seeking eminent domain to provide the landowner’s bill of rights at the first offer, give the owner the appraisal or damage assessment used, remove a transfer-to-another-agency provision that could bypass the owner’s right of first refusal, and require the Attorney General to update the landowners’ bill of rights every two years. It advanced 6-2 after questions about impacts on transportation and other agencies. The committee then adjourned after noting possible future meetings, including a statutory review of child support standards.
WA

Washington 2025-2026 Regular Session

Senate Environment, Energy & Technology Jan 14th, 2026 at 08:00 am

Environment, Energy & Technology

Transcript Highlights:
  • Third, the bill clarifies that any customer using special supplemental nutritional program for women,
  • Third, the bill clarifies that any customer using special supplemental nutritional program for women,
  • Customers can also get a paper bag. They can bring their own bag or they can buy a tote bag.
  • Our members are on the ground in their communities every single day interacting with customers.
  • The customer comment we received most is... A lot of plastic in produce.
Summary: The committee first heard SB 5965 on retail bags, which would prohibit single-use plastic and reusable film plastic carryout bags, raise the paper bag pass-through charge from 8 cents to 20 cents, preserve exemptions for SNAP/WIC-related transactions, and add penalties for manufacturers and distributors. The sponsor and supporters argued the current law has led to thicker plastic bags that are not being reused as intended and are contributing to litter, microplastics, and ocean pollution. Environmental groups, local governments, health advocates, and some retailers supported the bill, while grocery, hospitality, retail, packaging, and manufacturing groups opposed it, saying the 20-cent paper fee is regressive, the plastic ban could create food-safety and delivery problems, and the state should wait for more data on the current 12-cent fee. The hearing ended with the chair noting 1,240 people chose not to testify, with 541 pro, 695 con, and 4 other sign-ins. The committee then heard SB 6030, a competing bag bill that would allow film plastic and paper carryout bags if they meet recycled-content standards, keep paper bags at 8 cents, and reduce the plastic bag fee from 12 cents to 8 cents while eliminating the reusable-bag thickness requirements. Staff explained that most of the prior carryout bag restrictions would be repealed, though recycled-content standards and the SNAP exemption would remain. There was no public testimony on the bill, and the chair noted 208 non-testifiers, with 192 pro, 11 con, and 5 other. Next, the committee took up SB 5975 on lead in cookware, which would narrow the covered cookware definition, delay the drop to a 10 ppm lead standard until 2030, and allow compliance through FDA or European testing methods. Supporters said the current law is hard to implement, lacks a clear test method, and should be aligned with practical enforcement standards; opponents from Ecology, Health, environmental groups, and consumer advocates said the bill would weaken Washington’s current protections, create broad exemptions, and allow high-lead cookware to remain on the market. The hearing ended with 609 non-testifiers, including 54 pro, 552 con, and 3 other. Finally, staff briefly introduced SB 5941, which would direct the Building Code Council to exempt certain small school districts in central and eastern climate zones from on-site renewable energy system requirements, and the sponsor said the bill is intended to provide flexibility rather than eliminate the code.
TX

Texas 89th Regular

Water, Agriculture, and Rural Affairs Mar 3rd, 2025

Water, Agriculture and Rural Affairs

Summary: The Senate Committee on Water, Agriculture, and Rural Affairs met on Texas Water Day and limited public testimony to two minutes. The chair emphasized the need to move quickly because of scheduling conflicts with other committees and noted the importance of water policy and related stakeholders. The committee heard several bills focused on water administration, rural utilities, emergency response, and public works contracting. Senate Bill 790 by Senator Alvarado would let the Public Utility Commission create a simplified process for resolving tenant complaints over water or wastewater bill discrepancies; it was described as a way to avoid lengthy contested-case hearings for small disputes. Senate Bill 971 by Senator Sparks would clean up conflicting statutory definitions of “rural political subdivision” so Texas Water Development Board programs are applied consistently; Texas Rural Water Association testified in support. Senate Bill 767, also by Senator Sparks, would expand and improve a statewide database of fire-response equipment so departments, including volunteer and rural departments, can locate and share resources more effectively during emergencies; fire service witnesses supported the bill and suggested annual updates to keep the database current. Chair Perry laid out Senate Bill 480 to clarify that local governments and special districts may enter interlocal agreements for water-related planning and research, including aquifer management and flood/water planning. He also presented Senate Bill 1066, which raises payment and performance bond thresholds for Texas Parks and Wildlife Department public works contracts to $150,000, arguing the change would reflect inflation and help smaller vendors on lower-risk projects. Witnesses were heard on the bills, with no opposition recorded in the transcript. The committee voted out all five bills favorably. SB 1066, SB 480, SB 767, SB 790, and SB 971 each received unanimous committee approval and were recommended to the local and contested calendar, with SB 767 noted as amended by a suggested annual-update requirement for the equipment database.
FL

Florida 2026 Regular Session

Appropriations Mar 2nd, 2026

Appropriations

Transcript Highlights:
  • the charging station and which tax applies to transactions between the charging station and the customer
  • the charging station and which tax applies to transactions between the charging station and the customer
  • Next, under Tab 9, there's Senate Bill 1192, customer service callback by Senator Polsky.
  • Under the program, a customer will have the option to be placed in a callback queue to receive a call
  • of our government services to Floridians and will help achieve the standards set by the Florida Customer
Summary: The Appropriations Committee met and considered a large agenda of bills, reporting several measures favorably. Early action included SB 6, a settled claim bill involving the Department of Children and Families and the estate of Leila Estrada and Sapphire Williams, which was approved for $3.8 million. The committee also passed a cybersecurity internships bill creating a Department of Commerce program with Cyber Florida, and SB 532, which lets clerks of court retain the full amount of certain excess revenue and clarifies foreclosure-sale procedures. Veterans housing measures, CS for CS for SB 1602 and SB 1604, were approved to create a pilot program and a related trust fund for vacancy relief and risk mitigation for veteran housing. The committee also favorably reported SB 1110 on Medicaid and insurance coverage for orthotics and prosthetics, with emotional testimony from a student and family describing the high cost and importance of activity-specific prosthetics. Members also approved CS for CS for SB 1012 after adopting an amendment that removed inmate emergency and specialty medical service compensation provisions while retaining changes to the contractor-operated institutions inmate welfare trust fund. Another bill, CS for CS for SB 1614, was narrowed by a delete-all amendment to focus on limiting the use of excess fees for new building construction by local governments. All of these measures were reported favorably after brief debate, with some support testimony submitted in writing or waived. The most extensive discussion centered on CS for CS for SB 17, a major Medicaid and public assistance overhaul. The bill would create a Joint Legislative Committee on Medicaid Oversight, allow the Legislature to retain its own actuary, tighten Medicaid program oversight, update encounter-data reporting, set performance standards for managed care plans, revise pharmacy benefit manager rules, and require DCF to implement SNAP fraud-reduction and payment-accuracy reforms, including photo IDs on EBT cards and updated work requirements. It also would direct agencies to seek federal waivers for Medicaid work requirements for able-bodied adults and expanded behavioral health services. After lengthy questioning and testimony, the committee adopted amendments adding a transitional medical benefits glide path for people who gain employment and later lose Medicaid eligibility, and exempting hospice patients with six months or less to live. Supporters argued the bill would improve accountability, reduce fraud, and save money, while opponents warned it would create administrative burdens, increase paperwork, and cause eligible people to lose coverage or food assistance. The committee ultimately reported the bill favorably as amended.
WA

Washington 2025-2026 Regular Session

Senate Labor & Commerce Jan 30th, 2026 at 08:00 am

Labor & Commerce

Transcript Highlights:
  • down on unlicensed plumbing work that can lead to unsafe working conditions and bad outcomes for customers
  • down on unlicensed plumbing work that can lead to unsafe working conditions and bad outcomes for customers
  • And how are they getting their customers? And where is that coming from?
  • So however many service plumbers you have, that's how many customers you can take care of in a day.
  • So however many service plumbers you have, that's how many customers you can take care of in a day.
Summary: The Labor and Commerce Committee heard public testimony and took executive action on several labor, employment, workers’ compensation, and construction-related bills. Early in the meeting, the committee heard Senate Bill 6158 on factory-built housing and commercial structures, which would direct L&I to consider additional national consensus standards and allow approved qualified inspection agencies to conduct inspections. The sponsor said the bill is intended to make modular housing inspections more efficient and cost-effective, especially for units built outside Washington. L&I testified in support with a requested effective date of January 1, 2027 and noted an agreed amendment with utilities. The committee later returned to the bill after executive session, but no final action was taken in the portion provided before the transcript shifted to other business. The committee also heard Senate Bill 6197 on plumbing contractor requirements, which would separate repeat-violation penalties for residential and nonresidential plumbing work and allow suspension after five infractions in five years for nonresidential work. Supporters, including mechanical contractors, union plumbers, and a commercial plumber, said repeat violators treat fines as a cost of doing business and that stronger enforcement is needed to protect safety and fair competition. Opponents, including contractor associations and several plumbing contractors, argued the bill is too punitive, does not adequately distinguish between construction and service plumbing, and could harm legitimate businesses; L&I said it needed an effective date of January 1, 2027 if the bill passed. The committee also heard Senate Bill 6302 on misclassification in the finishing trades on public works projects, which would limit the use of independent contractors on covered finishing work. Labor groups supported it as a response to worker misclassification and lost wages and benefits, while contractor groups opposed it as a de facto ban on independent contractors that would raise costs and reduce flexibility, especially for small and rural businesses. In executive session, the committee adopted a proposed substitute for Senate Bill 5437 on noncompetition covenants and advanced it to Rules, with some Republican opposition. It also advanced Senate Bill 6117 on PERC jurisdiction over labor relations if federal coverage changes, after rejecting an amendment that would have narrowed the bill further. Senate Bill 5852 on immigrant worker protections advanced after the committee rejected an amendment to remove the private right of action. Senate Bill 5847 on workers’ compensation medical care and treatment also advanced after the committee rejected amendments to remove penalty provisions and to add claims manager positions, then adopted the latter amendment and sent the bill to Ways and Means. Senate Bill 6067 on workers’ compensation health care benefits advanced to Ways and Means, while Senate Bills 6152 and 6136 advanced to Rules. The committee then returned to public hearing and heard testimony on SB 6302, with the sponsor saying the bill is meant to address misclassification in a narrow set of finishing trades and that he is open to further discussion and amendments.
OK
Summary: The committee heard several Senate bills, most of them described as cleanup or compact-related measures. Senate Bill 1061 was presented as a cleanup bill adding defining language, supported by the Department of Consumer Credit and correcting a typo, and it passed 11-0. Senate Bill 1534, a charity enforcement act worked on with the Attorney General’s office, was described as strengthening protections for donor intent, preventing misuse of charitable funds, and closing enforcement loopholes; after a brief question about examples of bad actors, it also passed 11-0. Senate Bill 1873 was another cleanup bill requested by roofers and passed 11-0. The committee also considered interstate licensure compacts. Senate Bill 540 would create Oklahoma’s participation in a dentist and dental hygienist compact; one question focused on why the Oklahoma Dental Association opposed it while the American Dental Association supported it, and the bill passed 9-2. Senate Bill 1653 would join a compact for occupational therapists and occupational therapy assistants, with the sponsor noting 31 states already participate; it passed 11-0. Finally, Senate Bill 1948 would allow year-round fireworks sales in Oklahoma. Members questioned how the bill would interact with city and county authority, whether it would affect dense neighborhoods, and concerns about veterans with PTSD. The sponsor said the bill would not override city ordinances and argued counties should not restrict private property owners, while also saying current law already allows fireworks use year-round but limits in-state purchasing windows, sending consumers to other states. The bill passed 10-1. The chair then announced this was the last bill for the day and that about 12 bills remained for the following week.
HI

Hawaii 2026 Regular Session

CPC Public Hearing - Thu Feb 26, 2026 @ 2:00 PM HST

Consumer Protection & Commerce

Transcript Highlights:
  • ’s more than two, probably, I would imagine, but the main two really are the cash market where a customer
  • um contracts with a solar a a customer um contracts with a solar entity<00:46:13.359><c> and</c><00:
  • HB 1810 HD1 relating to charitable solicitation.
  • </c><02:28:31.680><c> Uh</c> relating to charitable solicitation.
  • Uh relating to charitable solicitation.
Summary: The committee on Consumer Protection and Commerce met on February 26, 2026, and heard several bills, mostly in the areas of workers’ compensation and consumer protection. HB 1946 HD1 on timeshare registration renewal drew support from DCCA’s timeshare program and major industry groups including Hilton Grand Vacations, the American Resort Development Association, and Marriott Vacations Worldwide, with no opposition noted. HB 1515 HD1, which would allow an attending physician to request a functional capacity examination without employer permission, was supported by DLIR and the Department of Human Resources Development and had no other in-person testimony; the bill was then moved on without questions. The committee spent substantial time on HB 1514 HD1, which would streamline workers’ compensation vocational rehabilitation by clarifying provider selection and requiring vocational plans within 90 days. DLIR supported the intent but asked for amendments, saying the 90-day deadline was too rigid given case-by-case complexity, limited staffing, and the need for coordination among injured workers, employers, and counselors; members discussed possible extensions and whether a 120-day timeline or other flexibility would be better. Testimony on the bill included one individual in support and seven in opposition. HB 1648 HD1, concerning workers’ compensation and physician dispensing of non-prescription drugs, drew support from DHRD and comments from DLIR and industry witnesses. DLIR said the bill should be narrowed so it does not restrict medically necessary over-the-counter medications or oral guidance from providers, while Aloha Billing Company and Solera Integrated Medical Solutions urged tighter limits on physician dispensing and raised concerns about pricing abuse through average wholesale price. Members discussed clarifying the bill’s language so it targets written prescriptions rather than oral advice. HB 1644 HD1, requiring a standardized disclosure form for residential solar contracts, received support from the Hawaii Solar Energy Association and Kauaʻi Island Utility Cooperative, while DCCA’s Office of Consumer Protection supported the consumer-protection goal but proposed stronger remedies, including a three-day cancellation right, voidability for missing disclosures, and possible lender liability; members questioned how those remedies should apply to lenders, and no vote was taken on the measures in the portion provided.
TX

Texas 89th Regular

Pensions, Investments & Financial Services Mar 24th, 2025

Pensions, Investments & Financial Services

Transcript Highlights:
  • It includes a 72-hour refund policy for fraud victims who are new customers.
  • Provisions require virtual currency kiosk operators to ensure every transaction for new customers.
  • We have 24/7 customer service, so we have that posted everywhere.
  • After you go through that initial registration point, we have our Know Your Customer requirements.
  • We do have 24/7 customer service through the app, but it is all online.
TX

Texas 89th 2nd C.S.

State Affairs May 9th, 2025

State Affairs

Transcript Highlights:
  • In a full rate case, customers can holistically compare the entire cost and entire revenue of utility
  • utility quickly recover certain costs, the frequency of these interim updates make it difficult for customers
  • In short, we like the idea of transparency and making things simpler for all customers, so we support
TX

Texas 89th Regular

State Affairs May 9th, 2025

State Affairs

Transcript Highlights:
  • In a full rate case, customers can holistically compare the entire bill, higher cost, and higher revenue
  • utilities quickly recover certain costs, the frequency of these interim updates makes it difficult for customers
  • In short, we like the idea of transparency and making things simpler for all customers.