Video & Transcript : 'claims managers' :
Page 2 of 500
LA
Transcript Highlights:
- And I'm the managing director of the PBM Accountability Project.
- The state of Iowa conducted a pharmacy benefit manager.
- The state of Iowa conducted a pharmacy benefit manager reverse auction 25.
- audit-like process of 100 percent of claims.
- Real-time automated claims review, an audit-like process of 100 percent of claims.
Committee:
Senate Insurance
Keywords:
automobile repairs, insurance transparency, repair shop liability, non-OEM parts, policyholder rights, automobile insurance, appraisal process, insurance policyholders, dispute resolution, claim valuation, family leave, insurance, paid leave, employment benefits, caregiver support, behavioral health, crisis services, mental health care, insurance coverage, healthcare access
WA
Washington 2025-2026 Regular Session
House Consumer Protection & Business Feb 25th, 2026 at 01:30 pm
Consumer Protection & Business
Committee:
House Consumer Protection & Business
Keywords:
SB6178, property insurance, insurance claims, assignment of benefits, AOB, post-loss assignment, post-loss benefits, homeowners insurance, policyholder, insured, restoration contractor, mitigation contractor, public adjuster, insurance commissioner, claims handling, consumer protection, void and unenforceable, Washington insurance code, chapter 48 RCW, civil penalty
WA
Washington 2025-2026 Regular Session
House Consumer Protection & Business Feb 24th, 2026 at 01:30 pm
Consumer Protection & Business
Transcript Highlights:
- Under the misdemeanor, it's already unlawful to knowingly present a false or fraudulent insurance claim
- The cost of insurance is not because of disclosures; it's because of claims costs, and this bill will
- , over time, lower the cost of claims because you have an educated property owner knowing mitigating
- My waste management company will send me a flashy flyer every year saying, here are ways in which we
- We're the elected officials that manage approximately 380 fire districts throughout the state.
Committee:
House Consumer Protection & Business
Keywords:
SB6178, property insurance, insurance claims, assignment of benefits, AOB, post-loss assignment, post-loss benefits, homeowners insurance, policyholder, insured, restoration contractor, mitigation contractor, public adjuster, insurance commissioner, claims handling, consumer protection, void and unenforceable, Washington insurance code, chapter 48 RCW, civil penalty
WA
Washington 2025-2026 Regular Session
House Consumer Protection & Business Feb 18th, 2026 at 01:30 pm
Consumer Protection & Business
Transcript Highlights:
- And we also want to recognize that contractors are critically important in the claims process.
- They do not control their own claim. They have a lien. They do not control their own claim.
- There could be other components of the claim, personal property, additional living expense.
- for negligent claims handling or even bad faith.
- And this lets the insurance companies who mishandled claims get off the hook.
Committee:
House Consumer Protection & Business
Keywords:
mortgage modification, uniform regulations, homeowners, financial stability, foreclosure prevention, SB6178, property insurance, insurance claims, assignment of benefits, AOB, post-loss assignment, post-loss benefits, homeowners insurance, policyholder, insured, restoration contractor, mitigation contractor, public adjuster, insurance commissioner, claims handling
LA
Transcript Highlights:
- This bill creates a very straightforward and manageable process to do that.
- Almost 90% of the claims dispensed are generic and biosimilars.
- You pay for the claim cost.
- All it does is it says that on an immovable property damage claim, first-party property damage claim,
- There's some instructions on how the pharmacy benefit manager should send the claim.
Committee:
Senate Insurance
Keywords:
family leave, insurance, paid leave, employment benefits, caregiver support, liability insurance, coverage defenses, direct action, judgment enforcement, legal procedures, insurance referrals, compensation, non-licensed agents, consumer protection, insurance products, HB 870, Act 907, Louisiana insurance, health insurance, prescription drugs
AZ
Arizona 2026 Regular Session
01/28/2026 - House Federalism, Military Affairs & Elections
Federalism, Military Affairs & Elections
Transcript Highlights:
- It's controlled by a building manager, may not even be in this state.
- The governor has all kinds of money she can manage. She has all kinds of money that she can manage.
- That she can manage. She gets federal dollars left and right.
- When it comes to these claims, all initial claims for benefits to the VA must be done pro bono.
- Now, the VA does not pay for the veteran to process their claims.
Keywords:
sample ballots, elections, primary election, general election, mailing deadline, ballot mailing, county election officials, board of supervisors, secretary of state, early voting list, election administration, voter information, postal service, USPS processing center, city elections, town elections, special district elections, Arizona election law, ballot proofing, party chair
WA
Washington 2025-2026 Regular Session
Senate Business, Trade & Economic Development Jan 14th, 2026 at 08:00 am
Business, Trade & Economic Development
Transcript Highlights:
- This is managed by Managing Director Raddy Simeonova.
- This is led by Managing Director Kirk Esmond.
- is filed and a claim number is provided for insurance claims.
- If you don't have a claim number and you begin the work on an insurance claim, you're setting yourself
- And these jobs will go away: customer service jobs, warehousing jobs, management, centralized management
AZ
Transcript Highlights:
- name claimants' bill and appropriates $370,211.08 from the state General Fund for the payment of claims
Committee:
House Appropriations
AZ
Transcript Highlights:
- A taxpayer may not claim a tax credit if the taxpayer agrees to swap donations with another taxpayer
- the powers and duties of an assignee, prescribes procedures for providing, allowing, and disputing claims
- Senate Bill 1252 requires creditors to submit a proof of claim to the assignee and outlines an order
- of priority for claim payments from the assignment estate.
- and 609 require the assignees duties and their powers as a fiduciary 610 611 and 612 focus on the claims
Bills:
SB1042 , SB1043 , SB1044 , SB1135 , SB1136 , SB1142 , SB1180 , SB1221 , SB1252 , SB1254 , SCR1003
Committee:
Senate Finance
Keywords:
public funds, virtual currency, bitcoin, investment, Arizona Strategic Digital Asset Reserve Act, state treasurer, retirement system, state payments, cryptocurrency, Arizona law, payment methods, government transactions, property tax, tax exemption, Arizona Revised Statutes, digital currency, workers' compensation, death benefits, burial costs, spousal compensation
OK
Transcript Highlights:
- Apparently, they've stood up program managers that are now responsible for making sure all this is accounted
- Who manages the dollars when they get to the state and makes the determination of who will receive those
Bills:
SB667 , SB904 , SB1344 , SB1380 , SB1423 , SB1425 , SB1484 , SB1500 , SB1502 , SB1503 , SB1555 , SB1561 , SB1562 , SB1565 , SB1572 , SB1644 , SB1749 , SB1833 , SB2007 , SB2044 , SB2074
Committee:
House Public Health
Keywords:
chiropractic, licensure, animal chiropractic, Board of Chiropractic Examiners, licensing requirements, gender transition, gender-affirming care, transgender, puberty blockers, cross-sex hormones, hormone therapy, sex reassignment, transition surgery, Medicaid, public funds, state facilities, state hospital, Oklahoma, intersex, DSD
OK
Transcript Highlights:
- Apparently, they've stood up program managers that are now responsible for making sure all this is accounted
- Apparently, they've stood up program managers that are now responsible for making sure all this is accounted
- So who manages the dollars when they get to the state and makes the determination of who will receive
- So who manages the dollars when they get to the state and makes the determination of who will receive
Bills:
SB667 , SB904 , SB1344 , SB1380 , SB1423 , SB1425 , SB1484 , SB1500 , SB1502 , SB1503 , SB1555 , SB1561 , SB1562 , SB1565 , SB1572 , SB1644 , SB1749 , SB1833 , SB2007 , SB2044 , SB2074
Committee:
House Public Health
Keywords:
chiropractic, licensure, animal chiropractic, Board of Chiropractic Examiners, licensing requirements, gender transition, gender-affirming care, transgender, puberty blockers, cross-sex hormones, hormone therapy, sex reassignment, transition surgery, Medicaid, public funds, state facilities, state hospital, Oklahoma, intersex, DSD
Summary:
The committee heard and advanced a large number of health-related bills, with much of the agenda focused on pharmacy benefit manager (PBM) regulation, Medicaid administration, and health-system cleanup measures. Bills passed included HB 1344 on insulin affordability and state support for low-cost biosimilar insulin manufacturing; HB 1380 requiring the Health Care Authority to check death records to disenroll deceased Medicaid recipients; SB 2007 and SB 2074, both PBM-related measures addressing pharmacist reimbursement, dispensing fees, appeals, and penalties; SB 1572 creating a feasibility study on reorganizing the Department of Mental Health and Substance Abuse Services and temporarily allowing the Health Commissioner to serve in a dual role; and SB 1555 updating the definition of intellectual disability to match the federal definition.
Members also approved several bills eliminating or repealing outdated councils and programs, including SB 1423 ending the Hospital Advisory Council, SB 1425 repealing the Health Care Workers and Educators’ Assistance Program and Health Care Workforce Resources Center, and SB 1502 eliminating the Alzheimer Dementia Disclosure Act Advisory Council. Other measures passed included SB 1561 changing EMS discipline to a progressive system, SB 244 and SB 667 making chiropractic language and training cleanup changes, SB 1749 on LP gas inspections for food trailers, SB 1484 requiring more detailed medical information for infant and child death investigations, SB 1562 clarifying hospice patient protections, and SB 1644 creating reporting related to alpha-gal to support possible research funding.
The most debated bill was SB 1503, which would expand the Choosing Childbirth Act so nonprofits without an Oklahoma physical address could receive grants to connect women seeking abortions with pregnancy resources. Members questioned whether grant dollars and salaries would stay in Oklahoma, whether reporting and accountability would be sufficient, and whether Oklahoma-based providers could do the work instead. The bill passed 5-2 after the sponsor said he was open to amendments and oversight. SB 1833, codifying a SNAP waiver restricting candy and soft drink purchases, and SB 904, modifying the use of certain state funds and facilities for medical procedures, also drew questions and passed on divided votes. The meeting ended after all listed bills were heard and voted on, with most measures passing unanimously or by wide margins.
TX
Texas 89th Regular
Trade, Workforce & Economic Development May 7th, 2025
Trade, Workforce & Economic Development
Transcript Highlights:
- I've been a community association manager for over 21 years, and I currently serve as the HOA manager
- It depends on what the management company, what platform they're using.
- Some claim that the bill interferes with federal law. It does not.
- They get their disability claim prepared.
- The claim and then wait for a response.
Bills:
HB 1087 , HB2504 , HB4113 , HB5144 , HB5146 , HB5377 , HB5543 , SB140 , SB264 , SB1244 , SB1343 , SB2121 , HR868
Keywords:
property owners, board vacancy, special election, association governance, community management, property owners' association, resale certificate, fees, real estate regulation, homeowners, HB 4113, Texas Rising Star Program, child care, child-care providers, Texas Workforce Commission, TWC, safety barriers, crash-rated bollards, bollards, playground safety
MN
Minnesota 2025-2026 Regular Session
House Human Services Finance and Policy Committee 3/24/26
Human Services Finance and Policy
Transcript Highlights:
- will help us identify some of what that is, and then the second part just comes down to how many claims
- uh what we can do we're able to manage uh what we can do during<00:54:28.520><c> this</c><00:54:28.720
- These claims alone cost taxpayers 20 million dollars.
- These claims alone cost location.
- He said hopefully they can manage to complete their business tomorrow and then get ready for the policy
Committee:
House Human Services Finance and Policy
Keywords:
Medical Assistance, Medicaid, prepayment review, claims review, fee-for-service, provider integrity, high-risk provider, high-risk service, fraud prevention, program integrity, Department of Human Services, CMS, Centers for Medicare and Medicaid Services, health care billing, medical claims, provider enrollment, Indian Health Service, Minnesota Statutes chapter 256B, human services, medical assistance
WA
Washington 2025-2026 Regular Session
Senate Business, Trade & Economic Development Jan 21st, 2026 at 08:00 am
Business, Trade & Economic Development
Transcript Highlights:
- Contractors are critically important in the claims process.
- And we are seeing it particularly with water damage claims.
- I'm the director of property claims for PEMCO Insurance Company.
- handle property homeowner claims, the day-to-day claims that we handle in addition to responding to
- . ...benefits and reducing premium dollars used to pay fraudulent claims.
Keywords:
mortgage modification, uniform regulations, homeowners, financial stability, foreclosure prevention, public safety, insurance fraud, law enforcement, crime prevention, penalties, SB6178, property insurance, insurance claims, assignment of benefits, AOB, post-loss assignment, post-loss benefits, homeowners insurance, policyholder, insured
WY
Transcript Highlights:
- claims claims and<00:32:15.120><c> and</c><00:32:15.919><c> uh</c><00:32:17.120><c> Representative</
- They're case managers, and they've been a case manager for that individual for 15 years.
- They're case managers, and they've been a case manager for that individual for 15 years.
- They're just doing it. managers out there that are guardians of managers out there that are guardians
- a They're case managers and they've been a case<00:54:48.319><c> manager</c><00:54:48.640><c> for</c
Committee:
House Revenue
MN
Transcript Highlights:
- We currently offer these state tax withholdings for claims of sexual assault.
- We offer them for claims that are physical violence caused by the agents.
- in America, and their primary shareholders again include BlackRock, Vanguard, River Road Asset Management
- ,</c><00:07:19.520><c> Cooper</c><00:07:19.919><c> Creek,</c> Road Asset Management, Cooper Creek, Road
- Asset Management, Cooper Creek, State<00:07:20.639><c> Street,</c><00:07:21.120><c> and</c><00:07:21.360
Committee:
House Taxes
TX
Transcript Highlights:
- on behalf of the law enforcement agency where a service provider is involved. ...performs record management
- SB1598 clarifies that non-confidential VIN information may be released by an agency to records management
- The bill would increase the limit on liability claim settlement involving... ...taxed out totaling between
- Currently, these claims are mostly related to accidents involving Texas vehicles or equipment and damage
- I manage the development of Tesla's self-driving supervised system, which has logged over three billion
Committee:
Senate Transportation
Keywords:
SB 1493, Texas Transportation Code, motor vehicle lighting, vehicle lighting standards, high-mounted stoplamp, center high mount stop lamp, CHMSL, brake light, stop lamp, federal motor vehicle safety standards, 49 C.F.R. 571.108, FMVSS 108, vehicle inspection, automotive compliance, Transportation Committee, Texas vehicle equipment, motor vehicle collision report, crash report, accident report, traffic accident
Summary:
The committee meeting focused on two primary bills, SB1598 and SB1493. SB1598, introduced by Senator Hagen Booth, addresses the clarity of collision report information access for law enforcement, aiming to enhance the tools available to police agencies across Texas for solving crimes. The meeting featured strong support from police representatives, including Sheriff Brian Hawthorne of Chambers County, who emphasized the significance of the CARFAX program for police in facilitating access to vital vehicle information, free of charge. Public testimony reflected a consensus on the necessity of the bill for improved investigatory processes.
TX
Transcript Highlights:
- person acting on behalf of the law enforcement agency where a service provider performs record management
- person acting on behalf of the law enforcement agency where a service provider performs record management
- three, it clarifies that non-confidential VIN information may be released by an agency to records management
- These claims are mostly related to accidents involving TxDOT vehicles or equipment and damages incurred
- These claims are mostly related to accidents involving TxDOT vehicles or equipment and damages incurred
Committee:
Senate Transportation
Keywords:
SB 1493, Texas Transportation Code, motor vehicle lighting, vehicle lighting standards, high-mounted stoplamp, center high mount stop lamp, CHMSL, brake light, stop lamp, federal motor vehicle safety standards, 49 C.F.R. 571.108, FMVSS 108, vehicle inspection, automotive compliance, Transportation Committee, Texas vehicle equipment, motor vehicle collision report, crash report, accident report, traffic accident
Summary:
The Senate Transportation Committee heard and advanced a wide range of transportation-related bills. Early in the meeting, SB 1598 by Senator Hagenbuch was heard on allowing collision report information to be used and shared more clearly for law enforcement investigations, including through records-management partners and nonconfidential VIN data; the bill drew support from the Sheriff’s Association and Carfax for Police and was left pending before later being reported favorably. SB 1493 by Senator Parker, which would codify DPS’s position on flashing/pulsing stop lamps as compliant with federal standards, also received supportive testimony and was reported favorably. SB 1895 by Senator Perry would designate Loop 88 in Lubbock as a First Responders Memorial Loop and was reported favorably, and SB 1919 and SB 2243 by Senator West, dealing with TxDOT liability claim settlements and TxDMV authority to require VIN inspections for certain trailers, were likewise heard without opposition and later reported favorably. SB 2039, concerning right-of-way and traffic rules for sidewalk users such as bicycles, e-bikes, skateboards, and scooters, was heard and left pending before being reported favorably later in the meeting. SB 2226 by Senator Nichols, reducing the local match requirement for aviation grants in economically disadvantaged counties from 10% to 5%, was discussed with TxDOT testimony explaining how federal and state airport funding interact; it was reported favorably. SB 2499 by Senator Flores, involving memorial markers and an account for donations, and SB 1394 by Senator Hall, concerning concrete truck axle rules, were also reported favorably. The committee recessed after handling the pending items and leaving some additional matters for a later hearing.
A major portion of the meeting focused on SB 2425 by Senator Nichols, a comprehensive bill on commercial autonomous vehicles. The author said the bill was developed through extensive stakeholder meetings with industry, agencies, insurers, and lawyers, and it would require AV companies to provide information to TxDMV, submit first-responder interaction plans to DPS, and allow DPS and DMV to suspend or revoke operations in certain circumstances. The committee substitute also updated definitions, addressed Level 3 systems, clarified commercial use and fleet penalties, and created an expedited process for reinstating operating authority after disputes. Supporters included the Texas Public Policy Foundation, Tesla, GM Cruise, Bot Auto, and the Autonomous Vehicle Industry Association, who said the bill balances innovation and safety and helps Texas remain a leader in AV deployment. One witness opposed the bill, arguing that it would improperly shield manufacturers from liability, but committee members and the industry witnesses said liability would continue to be governed by state law and that the bill was intended to clarify, not eliminate, responsibility. After debate, the committee adopted the substitute and reported SB 2425 favorably on a 6-0 vote.
Throughout the hearing, members asked questions about practical effects and funding. On SB 2226, TxDOT’s aviation director explained that some airports already receive federal and state support and that the bill would mainly help state-only airports in disadvantaged counties that struggle to meet local match requirements. On SB 2425, members asked about reliability metrics, commercialization, and liability; industry witnesses said the technology is still being refined but that Texas’s framework has attracted investment and could improve road safety over time. Several bills were recommended to the local and uncontested calendar after favorable votes, and the committee also agreed to keep motions in writing open briefly for members who were absent, so long as doing so would not change any bill outcomes.
FL
Transcript Highlights:
- We've moved behavioral services into managed care.
- PCMA is the national trade association that represents pharmacy benefit managers.
- Which large Medicaid-managed care plans have common ownership or control with CVS?
- When Medicare managed care was created, I was present at the creation.
- When Medicare managed care was created, I was present at the creation.
Bills:
S0688 , S1414 , S0186 , S0902 , S0196 , S1574 , S0878 , S1092 , S1032 , S1684 , S1686 , S1760
Committee:
Senate Health Policy
Keywords:
cytomegalovirus, education, maternal health, newborn care, infectious diseases, student health, epilepsy, seizure disorders, school safety, training requirements, medical marijuana, low-THC cannabis, neurofibromatosis, healthcare, state regulations, child care facilities, public safety, grant program, uterine fibroids, health database
Summary:
The committee took up several health-related bills and confirmations. It first heard SB 1414 on congenital cytomegalovirus education, which would require the Department of Health to develop and distribute educational materials to expectant and new parents through maternity, prenatal, newborn, and OB-GYN settings; an amendment removed a section on required instruction for medical professionals, and the bill was reported favorably as a committee substitute. The committee then approved a block of appointees on tabs 2 through 7 and separately confirmed Chavon Harris as Secretary of the Agency for Health Care Administration after her testimony on Medicaid accountability, transparency, managed care oversight, rural health, behavioral health, and the state’s technology modernization efforts. Senators asked Harris about Hope Florida, Medicaid redeterminations, the CORE project, an anti-marijuana ad campaign at DCF, and compliance with a federal Medicaid-related court order; she said she would follow up on some issues. The confirmation was recommended favorably, with Senator Berman voting no.
The committee next passed SB 186 on student health and safety, which expands epilepsy and seizure-disorder training requirements to more school personnel, including bus drivers and charter school staff, and requires seizure-first-aid posters and updated Department of Health education efforts. It also approved SB 902 on Department of Health issues after amendments narrowed the bill’s scope and added provisions on medical marijuana regulation, early childhood intervention, practitioner accountability, and autism workforce development; one speaker raised concerns about marijuana dispensary location restrictions and low-THC ratios. SB 196 creating a uterine fibroid research database was also reported favorably after an amendment protecting patient privacy; the bill drew emotional testimony from a patient describing severe symptoms and the need for more research. SB 688 on naturopathic medicine was approved after committee discussion about scope of practice, referral obligations, and whether naturopathic care should be adjunctive to conventional medicine; supporters described complementary care and access issues, while opponents worried about delayed treatment for serious disease.
Later, the committee passed SB 1574, “Maddie’s Law,” to add biliary atresia screening to newborn screening using the same blood specimen already collected at birth and to launch an education campaign; parents of a child affected by the disease testified that earlier screening could have prevented severe harm. SB 878 on clinical laboratory personnel was reported favorably to address staffing shortages by allowing Florida to rely more directly on federal CLIA standards for qualified lab workers. SB 1092 on podiatric medicine was approved after an amendment narrowed it to cellular/tissue-based products and podiatrists’ use of certain therapies; the bill also addresses continuing education, informed consent, and advertising disclosures. SB 1032 on medical marijuana was amended and passed, aligning physician certification and card renewal timelines, setting 70-day and 35-day supply limits, and reducing the fee for honorably discharged veterans while preserving funding for FAMU; Senator Harrell opposed it, saying the longer timeframes were too much of an expansion. The committee also heard SB 1760 on Medicaid coverage transparency from Senator Brodeur, who said the bill focuses on accountability and fiscal responsibility, but the transcript cuts off before further discussion or action on that measure.
WY
Transcript Highlights:
- claims act as well.
- And so a claim is what could claim.
- </c><00:46:20.000><c> So</c> six, false claims, liability. So six, false claims, liability.
- </c> false or fraudulent claim to the state. false or fraudulent claim to the state.
- claim or evidence or information about claim or evidence or information about the<01:05:43.680><c> claim
Committee:
Senate Judiciary
Keywords:
felony, law enforcement, police officer, criminal penalties, public safety, sex offender, child care facility, residency restrictions, criminal law, sex offenders, child care facilities, legislation, false claims, civil penalties, state accountability, whistleblower protection, fraud prevention, 916, all