Transcript Highlights:

• The state has helped with this; not only are we investing port funds that we generate through our customers
• In addition, for general cargo, Pier B South, the state helped us with... Pier B South.
• Then, the port will be paying the balance with some of our revenues that we generate for this.
• So it'll be available for our customers.
• So this is something that a lot of our customers are... something that a lot of our customers in this

Bills: HB1, HB247, HB1

Keywords: DUI, driving under the influence, ignition interlock, interlock device, driver license suspension, restricted license, motor vehicle, alcohol offense, first offense, repeat offender, blood alcohol concentration, BAC, license revocation, Alabama State Law Enforcement Agency, ALEA, public safety, traffic safety, chemical dependency, substance abuse, court referral program

Transcript Highlights:

• We'll take elected officials out of turn as is our custom.
• I don't think so. ...specials out of turn as is our custom.
• These gas line extensions benefit the new customers and the gas company.
• almost all fossil fuel generation in Massachusetts.
• we are gas customers or not.

Keywords: 995, all

Summary: The hearing focused on several climate and utility-related bills, especially H. 3449/S. 2292 to expand the municipal fossil fuel-free building demonstration program from 10 to 20 communities and related home rule petitions for Somerville and other municipalities. Witnesses from Somerville, Salem, Worcester, Cambridge, Newton, Arlington, Wellesley, Watertown, and the Massachusetts Municipal Association argued that local governments should be allowed to opt into fossil fuel-free or net-zero building standards, citing climate goals, environmental justice concerns, housing production, and data showing all-electric construction can cost about the same as or less than mixed-fuel construction. Committee members repeatedly pressed witnesses for cost data and asked for written follow-up, while also discussing whether strong environmental standards affect housing supply; witnesses responded that the main housing constraints are financing and that they would provide more data from local projects and state studies. A second major topic was H. 3564, which would require gas companies to provide municipalities with detailed multi-year pipe replacement plans, allow local review and objections, and limit reimbursement for projects not previously disclosed except in emergencies. Municipal leaders and advocates said the bill would improve coordination of street work, reduce disruption and costs, and help cities plan for electrification, network geothermal, and non-pipeline alternatives. Testimony from Wellesley, Cambridge, Arlington, Newton, and others emphasized repeated problems with last-minute gas main work, the need for advance notice, and the value of municipal participation in planning gas system retirement and alternatives. The committee also heard testimony on the “tactical transition” bills, S. 2249/H. 3539, aimed at managing the gas-to-clean-energy transition. Supporters from Gas Transition Allies, Rewiring America, and 350 Mass said the bills would require joint gas-electric planning, create an advisory council, eliminate subsidies for new gas hookups, shift investment toward repairs and clean alternatives, protect workers through retraining, and make utility plans more transparent. They argued these changes would reduce ratepayer costs, avoid stranded gas assets, and support orderly decarbonization. In addition, HEET testified on H. 3541, which would update greenhouse gas accounting to better reflect methane’s short-term climate impact, and H. 3543, which would establish a framework for managing shared thermal resources and thermal energy networks; committee members asked several questions about the meaning, ownership, and consumer-cost implications of the proposed “thermal commons.” No votes were taken during the hearing.

Transcript Highlights:

• <00:14:22.880> it's customer data will be protected. it's customer data will be protected.
• Utilities have this data because they know who special customers or customers with special needs are.
• So there is no threat to the residential customer or any other customer in the state by a large-use customer
• minimizing customer risk. minimizing customer risk.
• what advertising benefits customers. what advertising benefits customers.

Keywords: 1189, house, all

Transcript Highlights:

• I'm the general manager for... Pat Lanzan from Frisco and McKinney.
• So, when a customer says, "Where did this puppy come from?"
• The customer has a choice; the customer should be able to decide if they want to buy from a shelter,
• So is that your store specifically or Petland in general?
• Petland in general has the pet for a lifetime.

Bills: HB74, HB175, HB460, HB576, HB2271, HB2294, HB2874, HB3016, HB3133, HB3191, HB3458, HB3929, HB4063, HB4115, HB4394, HB74, HB175

Keywords: Puerto Verde, Port Authority, eminent domain, bonds, tax assessments, economic development, infrastructure, transportation, public welfare, child care, certifications, Texas Rising Star Program, grant program, disability inclusion, family income, affordability, economic impact, state study, cost analysis, government support

Transcript Highlights:

• Customers often begin their car search online.
• GM's network and customers in almost every state.
• It gets to me, and it's not, and the customer doesn't want it. Who's got the bad rep?
• I mentioned that—what about the customers? Think about all the other states.
• Currently, these pilots operate under the General Transportation Code.

Bills: SB35, SB249, SB546, SB1353, SB1493, SB2246, SB1902, SB1029

Keywords: transportation, TxDOT, Texas Department of Transportation, road projects, highways, infrastructure, bridge construction, interchanges, corridor improvements, road widening, railroad grade separation, sound barrier, unified transportation program, legislative notice, project prioritization, capital projects, state highway system, Farm-to-Market Roads, San Antonio, Harris County

Transcript Highlights:

• Today we're on Article One, General Government. We are going to... A quorum is present.
• Today, we're on Article I, General Government.
• Accommodate the growth and demand from our government customers.
• **George Purcell**: And for our customers.
• We don't receive any general revenue, as you heard from the LBB.

Bills: SB1, SB 1

Keywords: appropriations, budget, state funding, education, healthcare, infrastructure, campground safety, youth camp regulations, flood safety, emergency evacuation, health and safety standards, 1185, senate, all

Transcript Highlights:

• <00:07:50.840> is internet but that's what the customer is internet but that's what the customer
• of equipment, one customer might be using it 100% for telephone service, another customer might be using
• Well, how do you... and it's not the same for each customer and it's not the same for each customer but
• <00:21:26.840> are what's changing is what customers are what's changing is what customers
• service another customer might telephone service another customer might be<00:21:37.480> using

Keywords: 1187, senate, all

Transcript Highlights:

• but that's that's my general but that's that's my general understanding<00:20:20.800> as<
• I'll summarize our comments in general. We're in general concurrence with the Insurance Division.
• ><01:30:30.080> customer.
• independent agent's customer. independent agent's customer.
• customer about improvements the customer customer about improvements the customer made<01:49:39.800

Bills: SB2607, SB2031, SB2043, SB2623, SB2876, SB2396, SB2964, SB2089

Keywords: landscape architecture, licensure, educational requirements, examination, professional standards, consumer protection, junk fees, live-event tickets, short-term lodging, transparency, pricing disclosure, deceptive practices, insurance, captives, regulations, policyholders, SB2623, Hawaii pharmacy law, Board of Pharmacy, registered pharmacy technician

Summary: The committee first heard HCR 168 and HR 158, which would create a temporary working group to study utility capacity, coastline infrastructure lifespan, and the costs of needed expansions. Public Utilities Commission staff said the commission was not the right entity to direct all of the work because it lacks authority over many affected agencies. Members discussed whether the study should be limited to a coastal area or broadened to the whole island, and in decision-making the committee amended the measure to focus on the County of Honolulu, correct references to the Public Utilities Commission, and revise the working group membership to include the PUC chair, legislative designees, and directors or designees from DLNR, DOT, HIEMA, and DCCA Consumer Advocacy. The committee then passed both resolutions with amendments; the vote was adopted unanimously, with some members excused. The committee next considered HCR 145 and HR 137, which would convene a working group on climate change impacts on insurance availability and affordability. The Insurance Division stood on its written comments, the Climate Change Mitigation and Adaptation Commission supported the intent, and the Attorney General opposed the measure, warning that a working group could create discoverable materials that might complicate the state’s climate litigation and noting a technical ambiguity in the reference to the Hawaii Hurricane Relief Fund administrator. After questions about discovery and the lawsuit, the committee amended the resolutions to replace the administrator reference with the chair of the Hawaii Hurricane Relief Fund Board of Directors, remove the Attorney General as convener while keeping the office as a member, and have the working group share findings and recommendations with the House CPC and Senate CPN committees instead of issuing a report. The committee passed the measures with amendments, with Rep. Martin voting with reservations. In the later agenda, the committee heard SB 2607, SD 1 on landscape architect licensure. The Board of Professional Engineers, Architects, Surveyors, and Landscape Architects supported the bill, explaining it modernizes licensure requirements to align with national standards and clarifies the profession’s design-focused role. The bill was discussed as distinguishing landscape architecture from groundskeeping and from civil engineering drainage work. No opposition was heard. The committee also heard SB 2031, SD 2 on consumer protection and price transparency for live ticket events and short-term lodging. The Office of Consumer Protection supported the bill, saying it largely mirrors an FTC rule requiring all-in pricing and would give the state enforcement authority and remedies. The Hawaii Financial Services Association opposed the bill as drafted and sought a limited exemption for credit card issuers relying on third-party hotel information, while the Hawaii Hotel Alliance supported the measure but asked for language deeming compliance with the federal rule sufficient for short-term lodging. Committee members questioned whether those proposed exemptions would conflict with federal law or weaken state enforcement, and the discussion focused on preemption, liability, and the value of state remedies such as restitution.

Transcript Highlights:

• More than 46,000 customer trips since August. And do you know the subsidy rate of this service?
• Customer satisfaction is 96%.
• charging to the customers...
• Used to derive the rates, fees, and charges for the municipal customers.
• I think will now lead generations of young conservative minds like myself, who he has trained.

Transcript Highlights:

• is a negotiated glitch bill agreed to by stakeholders that protects co-ops' authority to choose generation
• The bill simply requires that when the plan is filed, the PSC consider whether the forecasted customer
• Affordability, to some of us, does it suggest an ability of a customer to pay?
• and we're trying to get the lowest rate we can get to our customers.
• Customer service, again, that is an issue, Senator Pizzo.

Summary: The Committee on Regulated Industries met with a quorum and took up four bills. SB 288 on rural electric cooperatives was presented as a negotiated glitch bill to narrow statutory language so co-ops can choose generation and power purchases based on cost and reliability without exposure to special-interest litigation, while preserving consumer protections. A representative from the Florida Electric Cooperatives Association waived in support, and the bill was reported favorably. The committee then considered SB 364 on public accountancy, which was described as a modernization and efficiency measure to expand CPA licensure pathways without lowering standards. An amendment correcting a drafting error and restoring automatic mobility language was adopted without objection. Jason Harrell of FICPA waived in support, while one speaker appeared to discuss a utility issue unrelated to the bill. CS for SB 364 was reported favorably. Chair Bradley’s SB 200 on utilities addressed utility-scale solar decommissioning and storm protection plans. The bill would authorize counties to adopt solar decommissioning ordinances, direct DEP to develop best practices, and require the PSC to consider whether storm protection plan benefits exceed costs. County and AARP representatives waived in support, and the Small County Coalition spoke favorably, saying the bill was a needed step that did not restrict solar development. SB 200 was considered favorably. The committee also heard SB 126 on the Florida Public Service Commission, a strike-all bill focused on PSC reform and utility affordability. The amendment would add CPA and financial analyst expertise, require stronger PSC order support, tighten intervention standards, set return-on-equity and review criteria, require consideration of executive compensation and affordability, and direct the PSC to weigh risk from storm and cost-recovery mechanisms. PSC staff answered extensive questions about utility hardening, storm recovery, and rate-setting. Supporters said the bill would improve accountability and affordability, while others urged stronger enforceable affordability standards and restoration of the return-on-equity cap. Despite concerns, the bill was reported favorably as CS for SB 126.

Transcript Highlights:

• of Texas are your customer, and how are they best served by the realty?
• These are small houses that have been passed down from generation to generation.
• That's all these people have for an entire generation, two or three generations. Okay?
• And so you have to weigh that and balance it with protecting customers.
• , to put over those lines, to serve all of these customers.

Keywords: 1185, senate, all

Transcript Highlights:

• I’m here today representing General Motors in opposition of... My name is Denman O’Connell.
• I’m here today representing General Motors in opposition to Senate Bill 201 and House Bill 406.
• Which already exempts custom-built heavy-duty commercial vehicles.
• Vehicles are custom-built. They are manufactured in a non-integrated process.
• I'm generally for things like that...

Keywords: 995, all

Summary: The Joint Committee on Consumer Protection and Professional Licensure heard testimony on a wide range of bills involving consumer protection, auto regulation, alcohol licenses, and professional licensure. A major focus was legislation to require a one-hour domestic violence awareness training for salon and cosmetology licensees (H.323/S.200), supported by District Attorney Marion Ryan, law enforcement, and a salon industry witness who described the program’s value in identifying and helping victims. The committee also heard strong support from the Attorney General’s office for auto consumer protection legislation (S.228/H.379) that would expand used-car warranty protections, extend the Lemon Law return period to seven days after receipt of the vehicle, raise the mileage cap to 200,000 miles, and increase dealer surety bonds to $50,000. Independent dealers opposed those changes, arguing they would burden small businesses and that dealer education, not expanded liability, was the better solution. The committee also took testimony on bills related to vehicle financial products and repair information. A trade association supported GAP waiver legislation (H.4188/S.281), saying it would create clear consumer protections and standard disclosures. On right-to-repair and heavy-duty vehicle service information (S.266), engine and truck manufacturers supported an exemption for commercial vehicles, while others argued that releasing service data to the general public could create safety, cybersecurity, and emissions risks. The committee then heard extensive testimony on auto dealer franchise and warranty reimbursement legislation (S.201/H.406), with dealer groups supporting changes to warranty labor reimbursement and manufacturer groups opposing them as costly and unnecessary. Manufacturers from GM, Volvo, Toyota, Hyundai, Mazda, and others said their current time-study and appeals processes already compensate dealers fairly and that the bill would raise costs for consumers. In addition, the committee heard testimony on H.333, which would move auto damage appraiser licensing from the Division of Insurance to the Division of Occupational Licensure. Collision repair advocates supported the change, saying the current board structure leads to repeated dismissals of complaints and lacks accountability, while emphasizing that the bill is intended to protect consumers and ensure proper repair reimbursement. The hearing also included testimony in support of a local alcohol license petition for Westwood and a separate local alcohol measure for a town grant license. At the end of the hearing, the chairs announced that all docketed bills had been heard, noted that a joint poll would be held on H.4184, and the committee voted to adjourn by voice vote.

Transcript Highlights:

• Customization.
• Customization.
• We're working directly Customization.
• <00:03:47.120> modifications rates for custom modifications rates for custom modifications
• 12.879> show<00:04:13.120> only customizing the interface to show only customizing the

Keywords: Meeting Start 00:00:00 Attendance Roll Call 00:00:14 Approval of Minutes 00:00:40 State Board of Elections 00:00:56, 958, all

Summary: The House Budget Review Subcommittee on General Government met to hear an update from the State Board of Elections on its Bluegrass Books electronic poll book system. Rachel Pointer and Richard House described the project as an in-house modernization effort intended to improve security, customization, integration with the voter registration system, reduce voter wait times, streamline supplemental and provisional ballot processing, and provide year-round local support to county clerks and poll workers. They emphasized that the system is already a working product, not just a concept, and showed a workflow demonstration of voter lookup, signature capture, ballot issuance, manual lookup, and handling voters who have already voted. The agency also outlined the financial rationale for the project, saying the state currently lacks dedicated funding for replacing the iPads used for election-day poll books and that counties now bear vendor maintenance and support costs. Under Bluegrass Books, the state would seek to cover hardware replacement, maintenance, and on-site support through future appropriations, potentially using bulk purchasing to lower costs. When asked about the size of the appropriation request, the presenters said it was not yet finalized but noted roughly 7,000 devices are deployed statewide and replacement would likely be phased rather than done all at once. Members asked about security and whether the e-poll book could affect vote totals. The Board explained that the e-poll book is separate from ballot casting, that voting machines themselves are not connected to the internet, and that the poll book is networked only to update check-ins and prevent double voting. They said the device is locked down to the poll book application and can operate offline until connectivity returns. A member also asked how to recruit more poll workers; the response suggested higher pay is the main incentive, along with outreach to schools, community colleges, and possible pilot programs involving professionals. The meeting concluded without any votes or formal action beyond approval of minutes, and the next meeting was announced for January 29, weather permitting.

Transcript Highlights:

• The first one is Senate Bill 106, which is relative to the participation of customer generators in net
• <00:09:26.880> generators<00:09:27.440> in participation of customer generators in
• participation of customer generators in net<00:09:27.920> energy<00:09:28.320> meeting.
• by one of these customer generators to be used on site, and it seems to me that if reducing costs is
• <03:03:13.439> generators<03:03:14.000> in participation of customer generators in

Keywords: 1189, house, all

Transcript Highlights:

• <00:11:02.160> this and ship them directly to customers this and ship them directly to customers
• also simultaneously generate more tax dollars for the state.
• Cata Deputy Attorney General commenting on HB 364.
• <00:36:34.119> financial Control providers and generate financial Control providers and generate
• First up, we have the Attorney General in support.

Keywords: 910, house, all

Summary: The Committee on Consumer Protection and Commerce met on January 29, 2025, and heard testimony on HB 108, which concerns intoxicating liquor and would expand direct-to-consumer shipping for beer and spirits. Supporters included representatives of Koloa Rum Company, Maui Brewing Company, and Ola Brew, who argued the bill would modernize alcohol laws, help small local producers compete, support jobs and local agriculture, and give consumers more access to Hawaii-made products. They also said Hawaii already has experience regulating direct wine shipments, with age verification and carrier-based delivery systems in place, and that direct shipping could help businesses reach visitors after they return home and diversify beyond tourism. Opposition came from the Hawaii Public Health Institute, whose representative said the bill could increase access for underage drinking, especially because liquor commissions do not currently conduct compliance checks on alcohol shipments and may lack capacity to do so. The group also raised tax-enforcement concerns, saying the existing three-tier system makes excise and sales tax collection easier, while direct shipping would require additional auditing. They urged the committee to oppose the bill or defer it until more research is done, and suggested a common carrier reporting requirement to help reconcile shipments. Committee members questioned both sides about whether current law already allows some alcohol shipments, whether a Kentucky distiller could ship directly to Hawaii, and how reciprocity with other states would work. Supporters said the bill is modeled on wine-shipping language and could be amended to clarify reciprocity, while opponents said the bill lacks a common carrier reporting requirement and would place a burden on county liquor commissions. No vote or final action on HB 108 was taken during the portion of the meeting provided.

Transcript Highlights:

• Our customer service center processes transactions for more than 14 million distinct customers driving
• The remaining 20% of our customers are mailed an invoice.
• For those video customers, NTTA generates approximately 2.3 million monthly invoices.
• As an organization focused on exemplary customer service, it's the bottom number, the 95.8% customer
• high level of customer service.

Bills: HJR58, HJR63, HB263, HB542, HB905, HB 1288, HB1402, HB2003, HB2262, HB2323, HB2429, HB2876, HB3019, HB263

Keywords: healthcare, insurance, elderly, retirement, benefits, transit-oriented projects, constitutional amendment, state highway fund, funding allocation, voter approval, highway fund, funding, public transportation, transit projects, transportation, local transit, fund allocation, voting rights, election integrity, ballot access

Transcript Highlights:

• Most utility customers are billed monthly for energy use.
• Most importantly, a customer using the prepayment option under this bill would not be subject to start
• A customer using the prepayment option under this bill would not be subject to start service fees and
• I'm Nick Dominguez, general manager of Lassen Municipal Utility District.
• In Northern California, we serve about 11,000 customers, and our cost of electricity is less than half

Keywords: 987, senate, all

Transcript Highlights:

• This amendment and this bill mandate annual customer meetings for areas that are covered...
• It places caps on the use of gross utility revenues for general government at 10%.
• It requires excess funds to be reinvested in the utility or returned to the customers.
• It eliminates the 25% surcharge on customers outside city limits and reduces the rate differential cap
• Because it could end up subsidizing those outside customers.

Summary: The Senate Committee on Regulated Industries met with a quorum and considered four bills. First, the committee took up SB 1724 on municipal utility services. A late-filed strike-all amendment by Senator Martin was adopted after he explained it would require annual customer meetings for certain extraterritorial utility customers, cap the use of utility revenues for general government purposes, eliminate a 25% surcharge and reduce the rate differential cap, remove municipal natural gas utilities from the bill, and preserve certain surcharges only as needed to satisfy existing bond covenants. The Florida League of Cities raised implementation concerns about the July 1, 2026 effective date and the time needed for rate studies and budget adjustments, but the bill as amended was reported favorably. The committee then heard SB 936 on temporary door locking devices by Senator McLean. The bill would define temporary door locking devices, authorize their installation at any height, require the Florida Building Commission to add standards to the Florida Building Code, and require their use to be incorporated into safety plans, drills, and training. With no opposition or debate, SB 936 was reported favorably. Next, the committee considered SB 1014 by Senator Mayfield, which would prohibit municipalities from refusing water and wastewater service solely because a property owner declines annexation, if the property is near a municipal main line, not served by another utility, and the utility has capacity. An amendment narrowed the bill by defining “main line” and reducing the distance threshold from 2,000 meters to one-half mile. The Florida League of Cities opposed the bill as amended, citing concerns about large users, possible conflict with annexation law, potential enclave creation, and revenue impacts, but Senator Mayfield said he would continue working on the issues. The committee reported the bill favorably. Finally, Chair Bradley presented SB 1498 on community associations. A strike-all amendment was adopted that made technical changes to video conference recording, turnover inspection reports, and electronic voting, and added provisions requiring associations to provide records to law enforcement and prosecutors, creating a second-degree misdemeanor for willful refusal. It also targeted mandatory club or amenity fee structures controlled by developers or third parties, declaring such provisions against public policy, limiting assessments to proportional expenses, and allowing suits and conveyance of common areas after turnover. Testimony from homeowners described alleged governance abuses and opaque, profit-driven mandatory fees in their communities, while the Community Associations Institute supported the amendment. The committee reported CS for SB 1498 favorably. Members then recorded additional votes for the record, and the meeting adjourned.

Transcript Highlights:

• So that's why I have these concerns, being a water bill customer. concerns being a water bill customer
• I'm one of those customers that complain to Birmingham Waters seven days a week if there's a problem,
• I'm the general manager of I'm the general manager of the Birmingham Waterworks.
• There's... ...in customer satisfaction. There's chart after chart. So with that, Mr.
• My understanding is that 92% of customers are in Jefferson County, but it seems... ...representation

Bills: SB330

Keywords: water management, regional boards, municipal governance, ethics compliance, public utility, 1136, house, all

Transcript Highlights:

• Over a million customers used these tools last year.
• So, SCP, shared customer portal, is a portal that is a single door, a single entry for all our customers
• SCP, shared customer portal, is a portal that is a single door, a single entry for all our customers
• SCP, shared customer portal, is a portal that is a single door, a single entry for all our customers
• Matt Easley, on behalf of the California chapters of the Associated General Contractors.

Keywords: 987, senate, all