Video & Transcript Research : 'Uniform Construction Code'
Page 241 of 500
NM
New Mexico 2025 Regular Session
IC - Legislative Education Study Jun 27th, 2025
Transcript Highlights:
- We don't put them in uniforms like we do the institute, and the land that they're on, by the way, is
- this should be relatively brief, but First one will be the adopted rule in New Mexico Administrative code
MN
Transcript Highlights:
- invasive surgery" appears, and it is the only time this phrase appears in the entirety of Minnesota Code
- Most of the amendments are technical on terms, making sure all the terms are uniform, and just clarifying
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Aging and Independence Jun 21st, 2026 at 10:00 am
Joint Committee on Aging and Independence
Transcript Highlights:
- as our population of older adults continues to grow, especially those over 85, we need to finally construct
- Dignity Alliance is honored to be among the champions of this next phase of construction.
- evacuation and safety procedures and comply with the National Fire Protection Association's Life Safety Code
- , that is NFPA 101, and health care facilities code.
- NFPA 101 and health care facilities code.
Summary:
The Committee on Aging and Independence heard testimony on a package of long-term care and elder care bills focused on building on the state’s 2024 long-term care reform law (Chapter 197). Richard Moore of Dignity Alliance urged favorable action on the bills as a “long-term care 2.0” effort, arguing they would strengthen the workforce, protect residents’ rights, improve clinical quality, and increase transparency and sustainability in nursing homes and other facilities. He also raised concerns about staffing funds not reaching direct care workers and suggested further oversight of how appropriated money is spent.
Patricia Crispy of the American Nurses Association testified in support of House Bill 766, which would require at least one registered nurse with full voting rights on the board of directors or trustees of every acute care hospital and nursing home. She and the bill’s sponsor, Representative Vanado, said nurses’ clinical expertise and 24/7 presence make them valuable contributors to governance and patient safety. Committee members asked whether the bill would cover assisted living and how many facilities already have nurse board members; the witness said she would provide more data and clarify the assisted living question.
Senator Lovely testified on two bills: Senate 479, which would expand transparency and accountability in long-term care by tightening fire safety, smoking, hearing-loss, and ownership disclosure requirements, adding advocacy groups to an advisory committee, and increasing penalties; and Senate 480/House 795, which would require single-occupancy rooms in nursing homes unless residents consent to share, to improve privacy and reduce infection spread. Deborah De Benedictus also testified in support of House 759, describing her father’s experience in assisted living and arguing for the use of cameras in elder care facilities to monitor care and deter neglect. The committee discussed privacy concerns, notification rules, and the need for honest staffing and care practices, and then adjourned without taking any recorded votes or formal actions in the transcript.
CA
California 2025-2026 Regular Session
Assembly Governmental Organization Committee Jun 24th, 2026
Transcript Highlights:
- Under current law, state agencies are required to obtain green building certification for new construction
- has led by pairing ambition with accountability, backing high standards with enforcement and regular code
- This step matters because California currently requires state buildings to go beyond the minimum code
- This step matters because California currently requires state buildings to go beyond the minimum code
- Have you attempted to work with DGS to try and get your certification accepted for construction of state
Summary:
The Governmental Organization Committee met as a subcommittee for much of the hearing because a quorum was initially absent, and it heard several bills focused on nonprofit support, alcohol regulation, immigration-related funding restrictions, outdoor advertising, and green building standards. SB 1240 by Senator McNerney would create an Office of Nonprofit Empowerment to help nonprofits navigate state procurement, grants, and reimbursement processes; supporters, including the Child Care Resource Center and the Little Hoover Commission, said nonprofits provide essential services but face delayed payments and burdensome bureaucracy. Committee members raised accountability concerns, but the author emphasized the bill does not dispense grants and would cost about $1.7 million in the first year. The bill was later approved and sent to Appropriations.
The committee also heard SB 917 by Senator Laird, which would remove the estate-grown grape requirement for wineries selling at farmers markets, allowing more family wineries to participate; winery and grape grower representatives said the change would help direct-to-consumer sales and local growers. SB 1171 by Senator Caballero would make private entities that contract with ICE ineligible for state-funded loans or grants; supporters from immigrant-rights groups described ICE detention and raids as harmful and inhumane, while some members spoke in favor of using state funds to avoid indirectly supporting ICE-related activity. Both bills advanced on party-line or near-party-line votes and were sent to Appropriations or Local Government as noted in the roll calls.
Senator Rubio presented SB 1195, which would expand tied-house exemptions for certain entertainment, convention, and sports venues in specified counties, and SB 1228, which would allow a small number of existing outdoor advertising displays to continue operating despite a statutory sunset. Supporters said SB 1195 would create economic opportunity and clarify current law, while SB 1228 was described as a narrow fix to preserve legally permitted signs and local revenue; both bills passed the committee and were sent to Appropriations. The committee also considered SB 1398, which would recognize Green Globes as an alternative green building certification for state projects alongside LEED; supporters argued it would add flexibility and competition, while the U.S. Green Building Council opposed bypassing the Department of General Services’ equivalency review. The bill was approved and sent to Appropriations. The committee also took up a consent calendar and adjourned at 2:55 p.m.
CA
California 2025-2026 Regular Session
Assembly Governmental Organization Committee Jun 24th, 2026
Governmental Organization
Transcript Highlights:
- Under current law, state agencies are required to obtain green building certification for new construction
- has led by pairing ambition with accountability, backing high standards with enforcement and regular code
- This step matters because California currently requires state buildings to go beyond the minimum code
- This step matters because California currently requires state buildings to go beyond the minimum code
- Have you attempted to work with DGS to try and get your certification accepted for construction of state
MN
Transcript Highlights:
- materials, construction of the remaining portions of the development has not commenced.
- Um and we found ourselves constructed.
- to increased construction and financing costs. costs. costs.
- materials, construction of the apartments has not yet commenced.
- We are happy to announce that we're actually starting construction on this site.
US
US Federal 2025-2026 Regular Session
US House Floor Proceedings (Tuesday, December 2, 2025)
US Federal House Floor Meeting
Transcript Highlights:
- Every health care system in America is screaming code blue, warning us that the future of our workforce
- Every health care system in America is screaming code blue, warning us that the future of our workforce
- Neither of these men and women were drafted or forced to put on the uniform they wear.
- <02:21:20.800>
403A outlined in five United States Code 403A outlined in five United States - Code 403A and<02:21:22.399>
the <02:21:22.640>confidence <02:21:22.960>I <02:21:
NH
Transcript Highlights:
- and the state code.
- Hearing none, I'd like to call simplifies tax code simplifies tax code administration, administration
- code better than I do. code better than I do. >> Thank<00:22:27.679>
you. - code.
- we refer to the code, is currently fixed at the 2018 code.
MN
Transcript Highlights:
- This is estimated debt construction.
- environmental analysis of construction environmental analysis of construction materials.<01:19:37.840
- <01:37:27.040>
So <01:37:27.199>this code of of an exam station. - So this code of of an exam station.
- <01:47:37.440>
of made into the transit rider code of made into the transit rider code of
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Education Jun 21st, 2026 at 01:00 pm
Joint Committee on Education
Transcript Highlights:
- This was included to ensure a uniform change across the state and is modeled after the California bill
- We already have enough information to support this change and to take action now to make this uniform
- saying you're just talking about the students, just their regular locker that they put their, you know, code
- I think that the abuse might have been prevented if our school had a clear code of conduct and a culture
- educator across the state needs to have abuse prevention training, and every school needs a clear code
Summary:
The committee opened a public hearing on 41 bills related to school climate and safety, with chairs Jason Lewis and Ken Gordon outlining procedures and noting more than 125 witnesses. The first major topic was the “Study Act” on cell phones in schools and related social media restrictions (House 666/Senate 335). Secretary of Education Pat Tutwiler and Attorney General Andrea Campbell testified in strong support, arguing that bell-to-bell phone-free policies would improve student focus, reduce anxiety and distraction, and support mental health. Several legislators also supported the approach, though Representative Jeff Turco and Senator John Keenan emphasized narrower bills focused only on school-day phone restrictions rather than broader social media regulation. Senator John Velis likewise backed a comprehensive school-hours restriction, citing student distraction and mental health concerns. Representative Tarsky described successful implementation of a Yondr pouch system in a school where he served as principal, saying it improved engagement and reduced bullying and discipline issues.
The committee then heard testimony on a bill to prohibit Native American mascots in public schools (Senate 312/House 575). Senator Joe Comerford, Brittany Wally, and Rhonda Anderson all urged passage, saying Native mascots are dehumanizing, harmful to Native youth, and inconsistent with civil rights and educational values. They described support from tribal nations and noted that many Massachusetts schools have already changed mascots, but some still resist. The hearing also included testimony on school start times (House 647/Senate 360), where middle school students Caroline Duffy and Emery Jarvis described exhaustion and survey data showing widespread sleep deprivation. Former educator Telia Jacobs, former principal Rep. Tarsky, and others argued that later start times would improve health, learning, and student well-being, while acknowledging transportation and scheduling challenges. Zoriana Petrosian, who helped write one of the bills as a student, said the state already has enough research to act now.
Additional bills drew testimony on related school issues. Dr. Raul Fernandez supported a bill promoting racially integrated schools (Senate 324), citing a recent advisory council report showing large disparities in segregated schools and urging DESE to develop a statewide integration strategy. On safe firearm storage education (House 548/Senate 397), multiple witnesses from Grassroots for Gun Violence Prevention and school communities supported annual school-based education about secure storage, saying it would help prevent child access to unsecured firearms and build on local resolutions already adopted in some districts. The committee also heard testimony on bills to expand career and academic plans (House 533/Senate 438), with speakers saying more structured planning would help students make informed college and career choices. Later, testimony on child sexual abuse prevention and survivor support bills described the prevalence of abuse, the need for training in schools and youth-serving organizations, and the importance of extending compensation and prevention measures. Throughout the hearing, chairs repeatedly closed bills with no witnesses and moved the agenda forward, but no votes were taken in the portion of the transcript provided.
FL
Florida 2026 Regular Session
FL House Floor Session - 2026-03-13 (10:00AM Session)
Florida House Floor Meeting
Transcript Highlights:
- also requires OPAGA to contract for an independent study on the policy considerations for the construction
- With a data center provider or someone that's constructing or a hyperscaler.
- They're given a code name. You sign a confidentiality agreement. You can't talk about it.
- It provides for parity in regulations for off-site constructed residential dwellings and requires the
- We need to Of the land development code of the state of Florida. This should be part of it.
Summary:
The Senate convened with opening prayer, the Pledge of Allegiance, and several member introductions of guests and staff. The chamber then took up returning messages from the House and acted on several bills, including transportation facility designations (SB 628), affordable housing/Live Local Act changes (HB 1389), utility services (HB 1451), education (HB 1279 substituted for SB 7038), data centers (SB 484), and land use/development regulations (SB 208/HB 399). Several other measures were temporarily postponed, including education, emergency services, and environmental rule ratification bills.
On SB 628, the Senate concurred in the House amendment and passed the bill 31-4. On the affordable housing bill, senators discussed the fourth iteration of the Live Local Act, including a new provision allowing certain affordable housing on religious institution property, removal of accessory dwelling unit language, and changes to tax exemption and expiration provisions; the Senate concurred in the House amendment and passed the bill 35-0. On the utility services bill, the House amendment shortened the surcharge phase-out timeline and advanced reporting dates; the Senate concurred and passed the bill 30-6. The education package was substituted with the House companion, amended to include agreed-upon provisions on student health and safety, early learning, math, virtual instruction, career and technical education, school choice, accountability, tuition protections, and financial aid, and passed 36-1.
The data centers bill drew extensive debate over transparency and ratepayer protections. Senators questioned the removal of the Senate’s nondisclosure agreement prohibition, the 12-month confidentiality period, and whether costs could be shifted to residential and commercial customers. Supporters said the amendment strengthened ratepayer protections and maintained local land-use authority, while critics objected to the loss of transparency and the possibility of local NDAs. After debate, the Senate concurred in the House amendment and passed the bill 31-6.
The land use and development bill generated the most contentious discussion. Amendments addressed a Fontainebleau/Miami Beach resort water park issue, a sunset provision, and a major rural boundary/property rights proposal affecting counties such as Orange and Seminole. Senators debated whether the rural boundary language protected property rights or undermined local planning and environmental safeguards, with concerns raised about takings, county liability, and the use of an Attorney General opinion. The transcript cuts off during extended debate on that amendment, so no final vote on the land use bill is shown in the excerpt.
TX
Transcript Highlights:
- treaty prescribed how that water would be shared between the two countries, and it enabled the construction
- Since this treaty was signed, Mexico has constructed nine major reservoirs in the watershed.
- These goals are supported by sections 45U, 45Y, and 48E of the Internal Revenue Code, which provide federal
- To preserve sections 45U, 45Y, and 48E of the IRS code to support the preservation and expansion of America's
- been done for those sites that it could be, it could be quicker than that and that, you know, the construction
CA
Transcript Highlights:
- The short version is AB 2584 amends Civil Code Section 50 to reinforce civil immunity for those who will
- we are again clarifying that the homeowner would be in compliance with all state and local building codes
- There was strong evidence that, in fact, a change made by a contractor during the construction phase
- And so it is not covered in the code. It needs to be covered in the code.
- And so it is not covered in the code. It needs to be covered in the code.
CA
California 2025-2026 Regular Session
Assembly Housing and Community Development Committee Jul 1st, 2026
Transcript Highlights:
- than just applying it to the high-fire severity zone, this is applying it to Altadena based on zip code
- You'll hear the rumble of construction trucks coming and going, the buzz of crews steadily working, sounds
- Thousands of families are still navigating insurance disputes, rising construction costs, and financing
- My neighbors who are renters, who are underinsured, or who are seniors, the traditional construction
- This is only applying to Altadena and its zip code.
Summary:
The Assembly Housing and Community Development Committee heard several housing-related bills. SB 996 by Senator Padilla would let manufactured homeowners opt to title their homes as real property, with supporters saying this would improve access to conventional mortgages, consumer protections, and lower-cost financing. SB 866 by Senator Blakespear would require cities and counties to include homelessness-related information in their annual housing element reports, with supporters saying the bill would improve transparency, regional coordination, and accountability around homelessness funding and services.
The committee also heard SB 1090 by Senator Perez, which would impose a temporary moratorium in Altadena on certain state housing density laws after the Eaton Fire. Supporters, including Supervisor Catherine Barger and many Altadena residents, argued the bill would protect fire survivors from speculative investors and give families time to rebuild and return home. Opponents argued the bill could limit tools that homeowners need to finance rebuilding and could reduce future housing production. After extensive testimony, the committee passed SB 1090 to the Assembly Local Government Committee on a 10-0 vote.
SB 1388 by Senator Durazo would create an Affordable Housing Risk Reduction Program to help affordable housing providers reduce insurance costs through technical assistance and risk-mitigation support. Supporters said rising insurance premiums are threatening the viability of affordable housing developments and existing units. The committee also reconsidered and then voted on SB 1092, which was taken up only for reconsideration and final vote; after a split vote, the bill ultimately passed the committee. Final recorded votes showed SB 866 and SB 996 passing unanimously, SB 1388 passing with one no vote and one not voting, and SB 1092 passing 7-5 after reconsideration.
HI
Hawaii 2026 Regular Session
TRN Public Hearing - Thu Feb 12, 2026 @ 8:30 AM HST
Transcript Highlights:
- I used to work the um income tax code.
- HB 1523, relating to the statewide traffic code.
- <01:18:33.760>
to trans uh, excuse me, traffic code to trans uh, excuse me, traffic code to - <01:30:21.600>
an to plan for design and construct an to plan for design and construct an - consistent across their traffic code consistent across their traffic code responsibility<02:04:15.119
Summary:
The committee heard testimony on several transportation-related bills. HB 1688, which would provide a general excise tax exemption for certain aircraft maintenance materials, parts, tools, and facility construction, received comments from the Department of Taxation and support from Alaska Airlines, Hawaiian Airlines, Kohala Coast Resort, the Activities and Attractions Association of Hawaii, and the Tax Foundation of Hawaii. Testimony indicated the measure was intended to clarify an existing exemption rather than create a new one.
The bulk of the hearing focused on HB 2386, which would authorize the Public Utilities Commission to establish automatic adjustment mechanisms and a water carrier inflationary cost index. The Department of Transportation said it would change its testimony to support the bill, citing a 2020 working group recommendation, while the PUC and DCCA offered comments. Matson, the Maritime Group, Hawaii Harbors Users Group, and Young Brothers supported the measure, arguing it would modernize regulation, improve predictability, and help maintain reliable interisland shipping. Hawaii Farm Bureau offered comments, while Hawaii Food Industry Association, Maui Brewing Company, Lani Kai Brewing Company, and the Japanese Chamber of Commerce and Industry of Hawaii opposed it, arguing automatic rate increases were not the solution and that underlying costs and efficiencies should be addressed first. The chair noted the bill was essentially the same as one previously considered, and asked questions about how Hawaii’s water carrier regulation compares with other states.
The committee also heard HB 1691, which would allow electronic signatures for certain motor vehicle title transfers after total-loss insurance settlements and remove the notary requirement for that narrow transaction. The City and County of Honolulu Department of Customer Services, Hawaii Insurers Council, Copart, American Property Casualty Insurance Association, and one individual supported it, with Copart saying the change would reduce delays and could allow a faster, largely electronic settlement process. Members asked about county impacts, and Copart said counties would only see a different form with no added cost or electronic integration. HB 1680, requiring county finance directors to notify agencies through a centralized system for vehicle transfers, drew opposition from the City and County of Honolulu Department of Customer Services and one individual in support. HB 2516, raising helmet requirements for electric foot scooters and bicycles and requiring helmets for high-speed or Class 3 electric bicycles, received support from DOT, DOH, AAA Hawaii, and the Hawaii Bicycling League. HB 193, allowing deaf vehicle owners to register a deafness designation visible to law enforcement, drew support from the City and County of Honolulu Department of Customer Services, the Hawaii Disabilities Rights Center, and an individual who suggested amendments to broaden the bill to deaf and hard of hearing individuals and adjust the proof standard. HB 2442, increasing required accessible and van-accessible parking spaces in larger parking lots, was supported by the Disability and Communication Access Board, the Council on Developmental Disabilities, and the Disability Rights Center, which said the bill would address shortages of accessible parking and may need technical amendments to align terminology with the ADA.
LA
Transcript Highlights:
- Even the Supreme Court justices have come and acknowledged the fact that cases, they don't have a uniform
- What we should look at is asking the Supreme Court to give a uniform way of how the reporting should
- if I'm hearing you correctly, what you're telling me is that if your bill, the way is currently constructed
Bills:
SB256
MN
Transcript Highlights:
- design and construct improvements. design and construct improvements. Yes. Yes. Yes.
- construction demolition waste. construction demolition waste.
- This provision establishes that a building permit under the state building code is not required to construct
- Or they want to construct it, but somehow don't want to follow the building code?
- director of real estate and construction director of real estate and construction services<00:39
MN
Minnesota 2025-2026 Regular Session
Committee on Environment, Climate and Legacy - 04/07/26
Environment, Climate, and Legacy
Transcript Highlights:
- I know that personally I would prefer differently, but this is our uniform agreement during this time
- uh but<00:02:32.680>
this <00:02:32.880>is <00:02:32.959>our <00:02:33.080>uniform - <00:02:33.640>
agreement <00:02:34.200>during but this is our uniform agreement during - but this is our uniform agreement during this<00:02:34.640>
time <00:02:34.880>to <00:02 - discharge facilities plan for nitrogen reduction as a part of their overarching plan, you know, construction
HI
Transcript Highlights:
- It establishes a statewide uniform standards to promote agricultural tourism activities in the state
- 29.120>
establishes <00:11:29.839>a <00:11:30.079>statewide <00:11:30.720>uniform - uh establishes a statewide uniform uh establishes a statewide uniform standards<00:11:31.519>
- bills, trying to address but also trying to find some consistency from a statewide level, some uniformity
- so that there's not so much uniformity so that there's not so much um<00:14:42.959>
questions
Keywords:
time share, registration, renewal, consumer protection, real estate, SB2170, North Kohala, Kynnersly East Site, Agribusiness Development Corporation, ADC, general obligation bonds, GO bonds, agricultural development, land acquisition, fee simple, Hawaii Island, Big Island, rural development, food security, sustainable agriculture
Summary:
The joint House Committee on Tourism and House Committee on Agriculture and Food Systems heard House Bill 2585 on agricultural tourism. The bill would create statewide uniform standards for agritourism in counties that adopt such ordinances, require registration with county planning departments, and require agritourism to remain secondary and accessory to farming. The Department of Agriculture and Biosecurity supported the measure but recommended amendments to make the language more consistent and to ensure agritourism remains tied to agricultural activity; the Hawaii Farm Bureau also supported the bill with the same general guardrails, while the White Tourism Authority offered comments. A member raised concerns about a trailer/roadside-stand provision, and the department ultimately said it did not support that specific language. The chairs then recommended passage with amendments, including a definition of principal farm operations, clarification that agritourism must not interfere with on-farm operations, revised termination rules after 60 consecutive days without active production with notice and cure procedures, restoration of the department’s proposed change to the trailer language, and technical corrections. HB 2585 passed both committees unanimously with excused members noted.
The committees then heard House Bill 2602 on sustainable tourism infrastructure, which would establish a matching grant program in the Department of Business, Economic Development and Tourism for capital projects that improve sustainability and climate resilience in the visitor industry. The Chamber of Commerce Hawaii testified in support. The chair recommended passage with a committee report note estimating a roughly $5 million cost and a date correction, and both committees adopted the recommendation unanimously.
House Bill 1948 on single-use plastics was also heard. It would prohibit lodging establishments from providing certain personal care products in small plastic containers and impose civil penalties. The Department of Land and Natural Resources stood on its testimony, and the Department of Health supported the waste-reduction goal but suggested the language belonged in a different chapter. The chair recommended an HD1 that would omit lotions from the definition of personal care products, adopt the Department of Health’s proposed clarification about reusable containers, and correct the date; the measure passed both committees unanimously.
Finally, House Bill 1960 on human trafficking was heard. The bill would require the Attorney General to develop human trafficking awareness training for transit accommodation workers, require employers to provide training, keep records, post signage, adopt prevention policies, and report suspected trafficking, with penalties and rulemaking by the Department of Labor and Industrial Relations. The Department of Labor Relations supported the intent but said the Department of Law Enforcement should be the lead agency, and the Hawaii Hotel Alliance strongly supported the bill while asking for amendments to recognize existing industry programs and apply the requirements equitably. The chair recommended an HD1 incorporating a July 1, 2027 deadline for training materials and employer training, adopting the hotel industry and DLE-related amendments, and making technical corrections; HB 1960 passed both committees unanimously.
FL
Florida 2025 Regular Session
March 5, 2025 - 10:15 AM
Transcript Highlights:
- The challenge with the prior to construction goes... ...they got it wrong.
- projects and being on construction sites.
- So that relocation or rebuild really is a new construction component.
- That's probably where we have the most coordination efforts, both during construction and prior to construction
- In the field, construction, things that come up in the field.
Summary:
The Economic Infrastructure Subcommittee met with a quorum present and first heard HB 11 from Representative Robinson. The bill would address an unintended consequence in Florida’s municipal utility surcharge law by requiring the same water/utility rate for residents when a utility facility is physically located within one municipality but owned by another, rather than allowing the owning municipality to impose a 25% surcharge. The sponsor and several members described it as a fairness issue affecting residents who do not receive local tax support for the facility but still bear the surcharge. Public testimony included support from AARP and Miami-Dade County and opposition from North Miami Beach. The bill was reported favorably on an 18-0 vote.
The committee then held a panel discussion on utility use of public rights-of-way and utility relocation. Panelists from FDOT, county government, gas, water, electric, and communications sectors described the permitting process, noting that FDOT uses a detailed utility accommodation manual and that local governments may use permits, franchise agreements, or ordinances depending on the utility type. They emphasized that utilities often must coordinate early with agencies using long-range work programs and project plans, and that the process differs by utility and jurisdiction. Communications witnesses discussed Chapter 337 and the 60-day local permitting shot clock, while others noted the role of Sunshine State One Call in locating facilities before excavation.
A major focus was who pays for relocations when road or infrastructure projects require utilities to move. FDOT and several panelists said utilities generally bear the cost when they are in public right-of-way, with exceptions such as certain interstate/interchange projects and easement impacts. Utility representatives said relocations are often effectively new builds, can be costly, and are ultimately reflected in rates or customer costs. Members also asked about easements versus right-of-way, damage and disputes during construction, broadband workforce needs, and whether legislation could improve coordination. Panelists largely said the existing process works best when agencies, contractors, and utilities communicate early and continuously, and that more legislation may not be necessary compared with better planning, staffing, and use of technology.