Video & Transcript Research : 'case manager'

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MN

Minnesota 2025 1st Special Session

Committee on Judiciary and Public Safety - 03/24/25

Judiciary and Public Safety

Transcript Highlights:
  • In this case, what we're talking about is the kind of a change in management practice, and that's what
  • . management. management.
  • regarded, uh, contested case hearings. regarded, uh, contested case hearings.
  • contested case. contested case.
  • hearing on that particular issue only. a case would be a contested case would a case would be a contested
Keywords: 1187, senate, all
KY
Transcript Highlights:
  • We also are going to have a case management committee.
  • table to help with case management. table to help with case management.
  • case management all the survivors from case management all the way<00:35:53.359> through<00:35
  • What actions are the case manager going to take to move their case forward?
  • > a case management process, getting a case management process, getting a rebuild,<00:45:02.960
Keywords: 958, all
Summary: The Disaster Prevention and Resiliency Task Force met with a quorum, adopted the minutes from the previous meeting, and heard a presentation from Western Kentucky University’s Disaster Science Operations Center. WKU described its multidisciplinary disaster science effort, including meteorology, emergency management, the Kentucky State Climate Center, the Kentucky Mesonet, and the Disaster Science Operations Center, which was created in 2021 and serves as an operational hub for forecasting, emergency planning, crisis management, training, and decision support. Speakers emphasized applied learning, student field work, partnerships with industry and event venues, and a five-year NSF/UK-led research project focused on weather hazards, disaster preparedness, and building a statewide disaster database to improve mitigation and resilience. Members asked about flooding, the relationship to EKU’s program, Tennessee’s capabilities, and the timeline and goals for the research project; WKU said the data collection is underway and that the evidence suggests tornado risk is shifting east and occurring more at night. A WKU graduate student also described the value of hands-on storm-chasing and operational forecasting experience, saying it helped prepare her for work in forecasting and emergency management. Members asked about her motivation for joining the program and about the practical realities of storm chasing. The discussion also touched on whether Kentucky’s tornado risk is shifting east; WKU said the evidence from tornado observations and other studies points in that direction, with added concern about nighttime events and communicating warnings to vulnerable communities. The task force then heard from Amy Shaquinn of the Mayfield Graves County Long-Term Recovery Group, who outlined the county-level recovery process after the 2021 tornadoes. She said Kentucky ranks among the top states for federally declared disasters, has seen a high number of tornadoes in recent years, and also faces major flood risk and earthquake concerns along the New Madrid fault. Shaquinn stressed the distinction between immediate response and long-term recovery, explaining that response covers rescue, cleanup, temporary housing, and short-term assistance, while recovery is the longer effort to restore survivors to safe, sanitary, and secure housing through local long-term recovery groups. She said community-led recovery is essential and that preparedness and mitigation follow once immediate recovery needs are addressed.
MN

Minnesota 2025-2026 Regular Session

Committee on Health and Human Services - 03/10/26

Health and Human Services

Transcript Highlights:
  • Who should deal with case management?
  • That is not case management.
  • <00:21:27.679> management will refer for county case management will refer for county case
  • This is not case management. And mental health and psychiatry clinics do not get case management.
  • <00:22:29.520> manager you from being assigned a case manager you from being assigned a case
Keywords: 1187, senate, all
AZ

Arizona 2026 Regular Session

03/04/2026 - House Government

Government

Transcript Highlights:
  • Every single person, we need to review every single case, and specifically for five identified case managers
  • And so, well, no, a case manager would have—sorry, in my cases.
  • On January 23rd of 2026, a case manager in a case that's represented here in this room stated on the
  • But I've never seen them change their minds, and I've never seen the case manager of any of these cases
  • The case manager assigned to the case was excellent—one of the best I worked with.
Keywords: 1182, all
NM

New Mexico 2025 Regular Session

IC - Legislative Finance Nov 19th, 2025

Transcript Highlights:
  • The local rule LR 3303, it's the case management order.
  • So, it's my understanding that every district will eventually have a case management order and.
  • The other district attorneys talked about this case management system. It is hitting us hard.
  • the case management orders in every single case.
  • it's complying with the case management order mandates and the timeliness.
MN

Minnesota 2025-2026 Regular Session

Committee on Human Services - 03/18/26

Human Services

Transcript Highlights:
  • fix the hellscape of case management. fix the hellscape of case management.
  • <01:44:36.400> management accountable to the case management accountable to the case management
  • for doing case management. for doing case management.
  • <01:48:17.360> And amount of case management is. And amount of case management is.
  • Case management has not.
Keywords: 1187, senate, all
KY
Transcript Highlights:
  • So we do have specific criteria those cases have to meet, and so, as I said, some have more cases that
  • managers, for example.
  • <00:35:29.960> Care agreements with their Managed Care agreements with their Managed Care
  • > uh<00:35:45.119> so need um case managers for example uh so need um case managers for
  • includes all of the Managed Care includes all of the Managed Care organizations<00:36:45.599> so<
Keywords: 958, all
Summary: The subcommittee met to review the Department for Medicaid Services’ program integrity work. Commissioner Lisa Lee and Program Integrity Director Jennifer Dudinsky outlined Kentucky Medicaid’s structure, funding, enrollment, and spending, including FMAP rates, the size of the Medicaid and KCHIP populations, the number of providers, and 2024 expenditures. They also described the managed care and fee-for-service populations, noting that managed care serves most members while fee-for-service is concentrated in long-term care and waiver populations. Most of the discussion focused on fraud, waste, abuse prevention, and provider oversight. The department described its provider enrollment and certification checks, revalidation requirements, site reviews, fingerprinting for some high-risk providers, and termination grounds such as false application information, Medicare actions, unreported ownership changes, and abandonment of a provider number. Members asked about nonprofit ownership reporting, MCO fraud oversight, and how the department tracks unusual CPT code utilization, especially in behavioral health. The department said it uses data analytics, audits, policy review, and collaboration with behavioral health staff to monitor those trends. Dudinsky explained the division’s four branches: provider licensing and certification, audits and compliance, recovery, and third-party liability/estate recovery. She described prepayment and postpayment audits, referrals of credible fraud allegations to the Attorney General, monthly meetings with the AG’s office, and coordination with the Office of Inspector General, CMS, HHS OIG, MCOs, and other partners. She also explained payment suspensions, stand-downs during law enforcement investigations, and recovery efforts for overpayments, provider/member fraud, and third-party liability. The department said its recovery and avoidance efforts produced more than $251 million in savings so far in 2025. No votes or formal actions beyond approving the minutes were taken.
FL

Florida 2025 Regular Session

December 2, 2025 - 08:30 AM

Transcript Highlights:
  • The issues I'd like to address fall into five categories: managing cases effectively, managing judicial
  • requirements for judges in civil cases to adopt case management orders and to assign cases to one of
  • The emphasis on case management, both the civil case management that I discussed earlier and things like
  • And we're also seeking positions, case managers.
  • management systems that the court uses to manage the cases.
Summary: The committee first heard HB 133, which would lower the minimum age to purchase a long gun from 21 to 18. The sponsor said the bill restores the rights of law-abiding 18-year-olds. Public testimony was sharply divided, with supporters from Gun Owners of America and Florida Carry arguing that adults 18 and older should have equal Second Amendment rights and that current law is inconsistent with other adult responsibilities, while opponents, including gun violence prevention advocates, students, parents, and Parkland-related speakers, said the bill would reverse a post-Parkland safety measure and increase risks of suicide, accidental shootings, and school violence. Several members debated the bill, with opponents emphasizing Parkland, the Florida State shooting, and public polling showing broad opposition; supporters stressed parental responsibility, mental health, and constitutional rights. HB 133 was then reported favorably on a roll call vote of 13 yeas, with several members voting no. The committee then took up CS/HB 289, which would revise Florida’s wrongful death law to allow parents to recover damages for the death of an unborn child. The sponsor said the bill is intended to let grieving parents seek civil remedies, and members questioned how it would apply in situations involving surrogacy, rape, ectopic pregnancy, medical care, and damages calculations. The sponsor said the bill would not allow suits against the mother, would not apply to lawful non-negligent medical care, and would be handled through ordinary wrongful death damage proof before a jury. Public testimony was again split: supporters from pro-life and faith groups said the bill recognizes unborn children and aligns Florida with many other states, while opponents from civil liberties, reproductive rights, and advocacy groups warned it could be used to target abortion providers, helpers, and even families or businesses in miscarriage-related cases, and could be weaponized by abusive partners. The transcript ends during testimony on HB 289, with no final vote shown in the excerpt.
MN

Minnesota 2025 1st Special Session

Committee on Human Services - 03/24/25

Human Services

Transcript Highlights:
  • <01:17:52.199> management file 20 2796 waiver case management file 20 2796 waiver case management
  • > Minnesota Case Management Service across Minnesota Case Management Service across Minnesota
  • c> management case management waiver case management case management waiver case management rates
  • <01:24:51.639> management us reimbursement for case management us reimbursement for case management
  • <01:25:04.719> managers 2015 some job ads for case managers 2015 some job ads for case managers
Keywords: 1187, senate, all
NH

New Hampshire 2026 Regular Session

Senate Health and Human Services (01/08/2026)

Health and Human Services

Transcript Highlights:
  • One mental health case management and choice for independent case management.
  • One mental health case management and choice for independent case management.
  • One mental health case management and choice for independent case management.
  • One mental health case management and choice for independent case management.
  • Case management is defined similarly to behavioral health case management.
Keywords: 1191, senate, all
NH
Transcript Highlights:
  • or two cases or three cases where procedures have not been properly followed.
  • or two cases or three cases where procedures have not been properly followed.
  • /c><01:13:33.560> three<01:13:33.920> cases one case or two cases or three cases one case
  • of dogs... management management management of<01:49:37.719> dogs of dogs of dogs deemed<01:49
  • <01:57:34.079> management there might be other management there might be other management
Keywords: 928, house, all
Summary: The committee worked through a draft bill amending animal cruelty and protective custody provisions, focusing on how animals may be seized, cared for, and returned, and on what rights owners have when animals are taken. Members discussed adding language requiring officers to inform a charged person in writing of the right to petition for a veterinarian of their choice, clarifying that any documents presented for signature must be fully and honestly explained, and revising language so confiscated animals cannot be altered without notarized owner authorization. They also considered a new prohibition on using confiscated animals for fundraising or donations, ultimately preferring the term “financial gain” over “profiteering.” The discussion also covered protective custody procedures, including adding “municipal animal control officer” to the list of officers involved, allowing return of animals to the owner or caretaker if no charges have been filed or no warrant establishing probable cause has been sought or issued, and clarifying the distinction between criminal seizure and temporary protective custody. The commissioner’s comments led to several proposed deletions or revisions, including removing language viewed as redundant or inconsistent with protective custody, and striking references to live racing provisions that are no longer relevant. Members further addressed lactating animals, agreeing to add language that confiscated lactating animals should not be separated from their nonweaned offspring. They also discussed a proposed confidentiality provision requiring people assisting in investigations or taking possession of seized animals to sign a binding nondisclosure agreement, though members noted similar protections may need to be duplicated in the temporary custody section as well. The conversation was largely about drafting and legal clarity, with no final vote or formal action recorded in the excerpt.
MN
Transcript Highlights:
  • A moment on contracted case management.
  • A moment on contracted case management.
  • A moment on contracted case management.
  • A moment on contracted case management.
  • management. for contract case management. what for contract case management. what parameters<00:54:35.520
Keywords: 1187, senate, all
FL

Florida 2026 Regular Session

Appropriations Committee on Criminal and Civil Justice Oct 15th, 2025

Appropriations Committee on Criminal and Civil Justice

Transcript Highlights:
  • they issue, as well as other matters to manage those cases.
  • The technology is indispensable to case management, and we operate a number of case management systems
  • But what this request addresses is case management, and it's a state responsibility.
  • The third issue in the trial courts is case manager resources. We're seeking 48 case managers.
  • Case managers have proved indispensable to the efficient adjudication of cases.
Summary: The committee met to hear fiscal year 2026-2027 legislative budget requests from several justice-related agencies. The Florida Commission on Offender Review requested funding for investigator and revocation staff salary increases to address turnover, plus nonrecurring funds for Wi-Fi, seven vehicles, technology support, and commissioner salary adjustments. The State Courts Administrator presented a broad judicial branch request focused on trial court case-management technology, additional case managers, trust fund authority for child support hearing officers, courthouse furnishings, district court flexibility in staffing, a future courthouse for the Sixth District Court of Appeal, Supreme Court elevator replacement, POM accounting implementation support, judicial security liaison positions tied to the Florida Fusion Center, expanded senior management service authority, and judicial salary adjustments. The Office of the Attorney General outlined pay and operating requests for consumer protection, citizen services, ethics, crime compensation, victim services, vehicle replacement, IT and cybersecurity, lease and operating costs, and PALM-related expenses, while several senators questioned the office about outside counsel contracts, contingency-fee arrangements, transparency, and the use of private law firms. The Department of Corrections made the largest presentation, describing severe staffing shortages, high turnover, rising inmate populations, increased assaults, and heavy overtime use. Secretary Ricky Dixon said the agency’s request was driven by constitutional and public safety needs and included funding for operations, security equipment, inflationary costs, vehicle replacement, offender information system modernization, technology restoration, inmate health services, drug and food cost increases, staffing pilots, maintenance, security infrastructure, Florida PALM, recruitment and retention, and $56 million for new correctional housing units. Members asked about inmate labor, prison safety, overtime, vehicle breakdowns, and whether more National Guard support was needed; Dixon said the agency needed more staffing and pay competitiveness rather than a long-term military presence. A correctional officers’ union representative also urged support for pay raises, citing low pay and staffing concerns. No votes were taken on the budget requests. The chair allowed extended questioning, especially for the Department of Corrections, but noted time constraints and asked agencies to return in a later committee meeting, including FDLE, which was deferred because of a House site visit.
TX
Transcript Highlights:
  • Moving on to Item 5, the Specialty Court Case Management System.
  • Moving on to Item 5, the Specialty Court Case Management System.
  • Our second exceptional item is to upgrade our existing case management system.
  • During the 80th legislature, we did request $50,000 to get a new case management system.
  • These are Forbes 500 case management systems I looked at.
Bills: SB 1
TX

Texas 89th 2nd C.S.

Human Services May 5th, 2026

Human Services

Transcript Highlights:
  • Moving on to an update on DFPS's case management system. I'm on slide 28.
  • The 89th Legislature funded DFPS over $54 million to begin the development of a new case management system
  • management staff read every single case twice before we turned it over to the new community-based care
  • One situation I would like to highlight on page 10, listed under case management, is that we were pleased
  • A great example of that is the targeted case management rate that we use to serve people with IDD hasn't
Keywords: 1184, house, all
FL
Transcript Highlights:
  • cases.
  • It depends on the case type. The flat fee for capital cases is $25,000.
  • are civil cases.
  • as civil cases.
  • increase the case-related costs to be able to litigate the new cases coming in.
Keywords: 999, senate, all
NH

New Hampshire 2025 Regular Session

Senate Health and Human Services (02/12/2025)

Health and Human Services

Transcript Highlights:
  • <01:42:22.080> management conjunction with the case management conjunction with the case management
  • Um, I am a CFI case manager for Granite Case Management, and I am very much in support of this bill,
  • Um, I am a CFI case manager for Granite Case Management, and I am very much in support of this bill,
  • > very granite case management and I am very granite case management and I am very much<01:51:
  • I ALS so as CFI case managers when I I ALS so as CFI case managers when I I just<02:01:56.119>
Keywords: 1191, senate, all
NH

New Hampshire 2025 Regular Session

Senate Health and Human Services (02/06/2025)

Health and Human Services

Transcript Highlights:
  • Any assertion that CFI case management is waiver case management is false.
  • management and targeted case management.
  • :19.920> rate management rate the case management rate management rate the case management rate
  • case case management and targeted case case management and targeted case management<01:32:49.760
  • and<01:40:59.239> why Management and case management and why Management and case management
Keywords: 1191, senate, all
OK
Transcript Highlights:
  • We were on the verge of really pushing forward with our new case management system.
  • I told you all last year that prosecutors have been using a case management system that was 20 plus years
  • I'm happy to report to you that about a third of DA districts have gone live with our new case management
  • to make sure that we're as efficient as possible and so this case management system has been critical
  • to that The downside of a modern case management system the way that it is designed is is we have to
Keywords: 914, all
MA

Massachusetts 2025-2026 Regular Session

Joint Committee on Ways and Means Jun 21st, 2026 at 10:00 am

Joint Committee on Ways and Means

Transcript Highlights:
  • So that led us to Pocasset and to the case managers.
  • case managers and what it was that led us to thinking about the case managers.
  • With the 50% case manager reduction, we believe that we can effectively continue to deliver case management
  • And we operate critical needs case management today.
  • managers, case load managers, by 50%.
Keywords: 995, all
Summary: The committee heard budget testimony from Department of Mental Health Commissioner Brooke Doyle, who said DMH serves about 29,000 people and is facing rising demand, higher operating costs, and uncertainty about federal funding. She explained that the FY26 budget prioritizes fully funding the state-operated inpatient system, which is at 100% occupancy and often serves people transferred from Bridgewater State Hospital, while making reductions in other areas to balance the budget. Those reductions include a 50% cut to case managers, a pause on closing the Pocasset unit pending a working group on Cape access, and changes to youth and contracted services such as right-sizing IRTP and CIRT, reducing Youth PACT from seven teams to three, scaling back flex and jail diversion grants as ARPA funds wind down, and preserving the behavioral health helpline and community-based crisis services. Members from Western Massachusetts and the Cape raised concerns about access, staffing, and the impact of cuts, and Doyle said the department would continue operating IRTP services, improve the referral process, and work with stakeholders on the Pocasset review and other access issues. The committee also discussed school-based mental health, 988, loan forgiveness for workforce recruitment, and the role of co-response programs for law enforcement. Secretary Robin Lipson then testified for the Executive Office of Aging and Independence, describing a proposed FY26 budget increase of about 21% to support councils on aging, home care, elder abuse investigations, caregiver support, care transitions, and nutrition programs. She said the agency is managing rising demand, especially from the growing 80-plus population, and noted uncertainty around federal Older Americans Act funding after the federal disbursement agency was disbanded. To control costs, the office will manage intake and caseload growth in a fully state-funded home care program, but current clients will not lose services. Lipson also highlighted a new $1 million line item for local mini-grants to support age-friendly initiatives. In questions, members focused on elder scams, and Lipson said scams are increasing and the agency is working with banks, district attorneys, and public awareness campaigns. The Health Policy Commission’s Executive Director David Seltz presented the agency’s FY26 request and said the biggest challenge is health care affordability, with family premiums near $29,000 annually and many residents delaying care because of cost. He emphasized that recent legislation significantly expands HPC’s role through a new Office of Pharmaceutical Policy and Analysis, which will examine the drug supply chain and pricing, and a new Office of Health Resource Planning, which will support statewide planning around closures and access gaps. The new law also creates task forces on maternal health access and primary care, and adds transparency and oversight for private equity in health care. Members asked about pharmaceutical costs, GLP-1 weight-loss drugs, 340B, and maternal health closures; Seltz said the data show rapid growth in GLP-1 spending and that the new offices will help the state better understand cost drivers and access problems. The Center for Health Information and Analysis then began its testimony, describing its role as the state’s data hub for health care spending, utilization, quality, and affordability analysis.