Video & Transcript Research : 'customer data'

Page 190 of 500
KY
Transcript Highlights:
  • Customization.
  • Customization.
  • We're working directly Customization.
  • <00:03:47.120> modifications rates for custom modifications rates for custom modifications
  • 12.879> show<00:04:13.120> only customizing the interface to show only customizing the
Summary: The House Budget Review Subcommittee on General Government met to hear an update from the State Board of Elections on its Bluegrass Books electronic poll book system. Rachel Pointer and Richard House described the project as an in-house modernization effort intended to improve security, customization, integration with the voter registration system, reduce voter wait times, streamline supplemental and provisional ballot processing, and provide year-round local support to county clerks and poll workers. They emphasized that the system is already a working product, not just a concept, and showed a workflow demonstration of voter lookup, signature capture, ballot issuance, manual lookup, and handling voters who have already voted. The agency also outlined the financial rationale for the project, saying the state currently lacks dedicated funding for replacing the iPads used for election-day poll books and that counties now bear vendor maintenance and support costs. Under Bluegrass Books, the state would seek to cover hardware replacement, maintenance, and on-site support through future appropriations, potentially using bulk purchasing to lower costs. When asked about the size of the appropriation request, the presenters said it was not yet finalized but noted roughly 7,000 devices are deployed statewide and replacement would likely be phased rather than done all at once. Members asked about security and whether the e-poll book could affect vote totals. The Board explained that the e-poll book is separate from ballot casting, that voting machines themselves are not connected to the internet, and that the poll book is networked only to update check-ins and prevent double voting. They said the device is locked down to the poll book application and can operate offline until connectivity returns. A member also asked how to recruit more poll workers; the response suggested higher pay is the main incentive, along with outreach to schools, community colleges, and possible pilot programs involving professionals. The meeting concluded without any votes or formal action beyond approval of minutes, and the next meeting was announced for January 29, weather permitting.
CA
Transcript Highlights:
  • Second, Lifeline is a subsidy program for low-income customers.
  • They may use FCC data, CPUC data, existing data that's already been approved by the CPUC—essentially
  • They may use FCC data, CPUC data, existing B data that's already been approved by the CPUC, essentially
  • And the data on the maps... Thank you. They would be true to form.
  • And the data on the maps has been reviewed by thousands of people.
Summary: The Assembly Communications and Conveyance Committee heard AB 470 by Assembly Member McKinnor, a bill to modernize California’s carrier-of-last-resort rules for voice telephone service and create a process for carriers to transition away from obsolete copper networks in favor of advanced telecommunications infrastructure. The author and supporters said the bill is aimed at preserving reliable voice and 911 access while encouraging private investment in fiber and other modern networks, and emphasized that it is not a broadband bill. Support came from AT&T, business groups, and a former Cal OES director, who argued the bill provides a careful, phased modernization with CPUC oversight and increased public-safety investment requirements. Opposition came from TURN, CWA District 9, digital equity organizations, labor groups, and several local governments and county representatives. Critics raised concerns about the adequacy of the mapping process, reliance on broadband and wireless coverage data, the lack of on-the-ground verification, the challenge process, possible loss of Lifeline protections, and the impact on workers and union jobs. They also argued the bill could allow carriers to reduce universal-service obligations without enough safeguards for rural and vulnerable customers. Committee members discussed those concerns at length, especially the map-making process, the challenge procedure, and whether the bill sufficiently protects workers and customers who could be left behind. The author said the bill includes a 10-year backstop if service is lost, a CPUC-led process, and a three-to-one fiber buildout requirement tied to relinquishment, and expressed willingness to continue working with labor on workforce language. The committee ultimately passed AB 470 on a 7-0 due pass vote.
FL

Florida 2026 Regular Session

Ethics and Elections Feb 23rd, 2026

Ethics and Elections

Transcript Highlights:
  • providing clarification around the timing of when we receive data, how we receive data.
  • between the data center and the ratepayers?
  • Costs by that data center? Ms. Ortega? Yes, absolutely.
  • So we're certainly talking about different customers here.
  • I think that Florida...” “...increase in customer rates.
Summary: The committee met to consider a large slate of appointments, with the main discussion centered on the confirmation of Chavon Harris as Secretary of the Agency for Health Care Administration (AHCA). Harris testified about her background in state service and outlined agency priorities including Medicaid financial accountability, transparency, managed care oversight, behavioral health redesign, rural health access, workforce recruitment, and use of technology and AI. Senators questioned her extensively about the Hope Florida/Medicaid settlement controversy, opioid settlement-funded advertising campaigns tied to marijuana prevention and the 2024 Amendment 3 election, public records compliance, abortion reporting and enforcement under the Heartbeat Protection Act, managed care denials, value-based purchasing, and Medicaid funding pressures. After debate, the committee voted to recommend her confirmation, with Senator Polsky voting no. The committee then considered Anna Ortega and Robert Payne for the Florida Public Service Commission. Ortega, a current PSC commissioner and former staff advisor, discussed utility regulation, data center load issues, ratepayer protections, transparency in PSC decisions, and lessons from other states. Payne, a former legislator and longtime utility co-op employee, emphasized his technical background and the need to balance utility returns with consumer affordability. Both nominees were confirmed by unanimous or near-unanimous votes and recommended favorably to the full Senate. Next, the committee heard from Jeffrey Aaron for reappointment to the Public Employees Relations Commission. Aaron described PERC’s role in public-sector labor disputes and said his work had been upheld in appellate courts without reversal. Senators questioned him about his law firm’s state contracts, his role as chairman of Attorney General James Uthmeier’s PAC, and his connection to the Hope Florida Foundation matter; he declined to discuss the pending investigation. Public testimony included opposition from Florida Voice for the Unborn. The committee nevertheless recommended his confirmation, with several no votes. Finally, the committee approved the remaining appointees on tabs 5 through 46 in a single vote, postponing Dr. John Littell and DCF Secretary Hatch, and then adjourned.
US
Transcript Highlights:
  • , their tax data.
  • Let's talk about customer experience a little bit more.
  • How you use your back. to improve processing times and customer service.
  • Customer service is paramount.
  • It's a data business. We have, we can protect all the PII in the world.
Summary: The committee meeting focused heavily on the nomination of Frank Bisignano as the Commissioner of the Social Security Administration, with intense discussions around the current state of Social Security and its management under the current administration. Members voiced significant concerns regarding potential changes to Social Security and Medicaid, specifically addressing issues such as office closures, delays in benefit processing, and the perceived policies from Elon Musk's association with the administration. Public testimonies highlighted fears that these changes would severely impact the accessibility of benefits for seniors and vulnerable individuals, resulting in a chaotic environment at the SSA. Members expressed a unified opposition to the notion of dismantling these critical programs, emphasizing the long-term implications on their constituents' well-being.
TX

Texas 89th Regular

Business and Commerce (Part I) Apr 3rd, 2025

Business & Commerce

Transcript Highlights:
  • I should be clear, though, that not all of our customers are residential customers, and so we've worked
  • to make sure that all customer classes, whether... ...to make sure that all customer classes, whether
  • So for a small commercial customer, and I don't have this broken down... ...small commercial customer
  • tell you that as a group, those customers will pay a little over $4 million, and that customer class
  • We are not degrading customer experiences or work out in the field that our customers need and expect
Summary: The Senate Committee on Business and Commerce met with a quorum and first took up several pending and uncontested bills. It favorably reported SB 1405, SB 1762, SB 1977, SB 2077, SB 2148, and SB 1968, and also moved SB 2321 to the local and uncontested calendar. The committee then heard SB 819, which would change how the Public Utility Commission reviews proposed utility-scale solar and related interconnection projects. The committee substitute would shift the default so interconnection is allowed unless the PUC affirmatively prohibits it within 180 days, limit denial to cases where harm substantially outweighs benefits, remove public meeting requirements, retain setback and financial assurance provisions, add optional application materials such as national security and environmental information, and restore local control over county tax abatements. The substitute was adopted and SB 819 was favorably reported to the full Senate on a 7-3 vote. The committee then took up SB 231, focused on CenterPoint’s use of large emergency generators after Hurricane Beryl. Senator King explained that the original bill was intended to prevent customers from being charged for non-mobile generators that were leased at great cost and did not match the bill’s emergency-response purpose. CenterPoint’s Jason Ryan apologized for the company’s communication failures and said the company would make customers whole through a combination of rate reductions, foregone storm-cost recovery, and a donation of the 15 large generators to ERCOT for about two years to address a San Antonio-area reliability issue, with the company absorbing the associated costs. PUC Executive Director Connie Corona said the commission could enforce the agreement through its contested-case process. Public testimony included consumer and reliability advocates, one of whom argued utility-scale microgrids should be preserved as a policy option. SB 231 was left pending. The committee also heard SB 986, which would create an alternative process for routine Public Information Act requests so local governments can make initial redactions without sending every routine exception to the Attorney General, while preserving an appeal path and training requirements. Supporters said it would reduce backlog and speed access to records; opponents argued it would shift the burden to requesters and encourage delay. The AG’s office testified that the process could improve efficiency and still fit within current timelines if used promptly. SB 986 was left pending. Finally, SB 584 was briefly laid out to require consumer reporting agencies that buy data from others to ensure the information complies with Texas law on excluded items such as bankruptcies, judgments, and tax liens, and SB 600 was heard on heir property. SB 600’s substitute would strengthen notice, require an attorney ad litem, add an heir’s bill of rights, allow settlement conferences, and require fair-market-value sales protections; supporters said it would curb predatory partition practices, while opponents warned some provisions could burden or diminish minority heirs’ property rights. SB 584 and SB 600 were left pending after testimony.
MA

Massachusetts 2025-2026 Regular Session

Joint Committee on Transportation Jun 21st, 2026 at 01:00 pm

Joint Committee on Transportation

Transcript Highlights:
  • The data analytics team is now currently managing over 20 terabytes of data.
  • I do want to ask you about the data from that system.
  • Do you know who is... does the T collect that data? Does a third party collect that data?
  • Ninety percent of our customers were no longer flying.
  • On customer satisfaction, at our core, Massport is in the customer service business.
Keywords: 995, all
Summary: The Joint Committee on Transportation held an informational hearing with invited testimony from MassDOT leadership, the MBTA, Massport, and the state’s Federal Funds and Infrastructure Office. MassDOT officials outlined work across highways, rail and transit, the Registry of Motor Vehicles, and aeronautics, emphasizing major capital spending, bridge and roadway programs, transit grants, rail expansion, airport safety, and modernization efforts. They highlighted Chapter 90 and municipal grant programs, the Compass Rail and West-East Rail efforts, RMV upgrades such as electronic titles and driver licensing systems, and aeronautics work on airport pavement, drones, and advanced air mobility. Committee members focused on safety, service access, and project implementation. Questions to MassDOT covered automated enforcement and rising roadway fatalities, the Allston multimodal project’s federal funding, Complete Streets access for rural communities, and South Coast Rail staffing and future electrification. The RMV was asked about the Work and Family Mobility Act, Real ID demand, and appointment access, especially in Metro West. Members also raised concerns about South Coast Rail operations, Keolis staffing, and whether the Stoughton route remains part of future plans; MassDOT and MBTA officials said they are working on staffing, service reliability, and long-term expansion, while noting that nothing is off the table for future rail improvements. MBTA General Manager Phil Eng reported progress including workforce growth, elimination of subway speed restrictions, expanded reduced-fare access, bus network redesign, South Coast Rail launch, and commuter rail signal upgrades. He said the agency is pursuing a new commuter rail operating contract designed to support future regional rail, electrification, and higher-frequency service, while maintaining service and workforce stability amid funding uncertainty. Members also asked about fare collection data privacy and the impact of state funding levels; Eng said the MBTA needs the governor’s proposed funding to preserve service and staffing, and that the fare system’s data are encrypted and handled through a secure vendor system. Massport CEO Rich Davey reported record activity at Logan, Worcester, and the cruise and maritime facilities, along with major capital and climate investments such as sustainable aviation fuel planning, shore power at Flynn Cruiseport, renewable diesel, and expanded ground transportation. He said Massport is planning for continued passenger growth and managing congestion through parking, HOV, and curbside changes, while monitoring federal policy, tariffs, and air traffic control staffing issues. Federal Funds Director Quentin Palfrey described the administration’s efforts to secure federal infrastructure dollars, citing about $9 billion in federal awards since the start of the administration, including major transportation grants for the Cape Cod Bridges, Allston, West-East Rail, North Station drawbridge replacement, roadway safety, and clean school buses. He warned that changing federal policies, grant delays, and possible future congressional actions create uncertainty, but said the office is working case-by-case with municipalities and agencies to protect awarded funds and find alternative financing where needed.
TX

Texas 89th 2nd C.S.

Pensions, Investments & Financial Services Apr 7th, 2025

Pensions, Investments & Financial Services

Transcript Highlights:
  • They were commingling customer data with non-customer data and using it to do trades of their own on
  • They do everything they can to make sure that this data matches that data, and so that was one change
  • of consumers and customers.
  • The new option will provide a quick cost-effective choice for customers.
  • service experience to our customers.
LA

Louisiana 2026 Regular Session

Commerce Apr 22nd, 2026

Commerce

Transcript Highlights:
  • And fourth, they need to tell the customer how to cancel if they want to cancel.
  • If a customer opts for more data or a higher speed, does that count as a price increase under Section
  • to a higher price point as a customer.
  • And so... ...charge people based on personal data.
  • Amendment 11 amends the definition of surveillance data.
Summary: The committee first heard HB 1195, which updates Louisiana State Athletic Commission rules for contests and exhibitions, increases certain fines, and changes student athlete agent registration fees and terms. Members adopted technical amendments and one amendment tied to a separate Attorney General/NIL bill. After questions about criminal penalties and whether prison athletic events were covered, the bill was reported favorably as amended. The committee then took up HB 798, which would require broadband and cable providers to give clearer written notice of prices, fees, contract terms, and price increases, and to explain cancellation rights. After a technical amendment package and a conceptual amendment clarifying the bill’s scope and severability, the author said the goal was transparency rather than price regulation. Charter Communications and other industry groups opposed the bill as duplicative of federal notice rules and costly; committee members raised concerns about interstate commerce, private rights of action, and whether notice should be on the bill instead of separate. The bill was reported favorably as amended. HB 1140 followed, targeting robocalls and spoofed calls by requiring telecommunications providers to use authentication and mitigation tools, respond to the Attorney General, and stop illegal spoofing, with penalties for violations. Members discussed federal preemption, the 30-day cure period, and whether the bill should include a private right of action; no opposition was recorded, and the bill was reported favorably as amended. HB 1222, creating a grocery initiative grant and support program through LED to address food deserts, also advanced after a committee amendment changed mandatory language to permissive language to avoid a fiscal note/appropriations issue; it was reported favorably as amended. The committee then considered HB 471 on surveillance-based price discrimination, but the author said the bill would be deferred while stakeholders continue working on it. Members adopted a large amendment package narrowing the bill’s focus and adding exemptions for loyalty programs, insurers, and certain discounts, then deferred the bill. HB 947 was also deferred at the author’s request. Finally, HB 1186, a major overhaul of the Louisiana Uniform Construction Code Commission and related inspection/licensing rules, was introduced and a large technical amendment package was presented, but the transcript cuts off before final action on that bill.
MA

Massachusetts 2025-2026 Regular Session

Joint Committee on Telecommunications, Utilities and Energy Jun 21st, 2026 at 01:00 pm

Joint Committee on Telecommunications, Utilities and Energy

Transcript Highlights:
  • DOR reports highlighted the need for more data, and data is something Somerville can provide.
  • Now, they haven't advanced any data in support of their position, but until you advance data in support
  • I'm a data person. I know everyone says they're a data person."
  • "We are using those tools to gather meaningful data. I'm a data person.
  • we are gas customers or not.
Keywords: 995, all
Summary: The hearing focused on several climate and utility-related bills, especially H. 3449/S. 2292 to expand the municipal fossil fuel-free building demonstration program from 10 to 20 communities and related home rule petitions for Somerville and other municipalities. Witnesses from Somerville, Salem, Worcester, Cambridge, Newton, Arlington, Wellesley, Watertown, and the Massachusetts Municipal Association argued that local governments should be allowed to opt into fossil fuel-free or net-zero building standards, citing climate goals, environmental justice concerns, housing production, and data showing all-electric construction can cost about the same as or less than mixed-fuel construction. Committee members repeatedly pressed witnesses for cost data and asked for written follow-up, while also discussing whether strong environmental standards affect housing supply; witnesses responded that the main housing constraints are financing and that they would provide more data from local projects and state studies. A second major topic was H. 3564, which would require gas companies to provide municipalities with detailed multi-year pipe replacement plans, allow local review and objections, and limit reimbursement for projects not previously disclosed except in emergencies. Municipal leaders and advocates said the bill would improve coordination of street work, reduce disruption and costs, and help cities plan for electrification, network geothermal, and non-pipeline alternatives. Testimony from Wellesley, Cambridge, Arlington, Newton, and others emphasized repeated problems with last-minute gas main work, the need for advance notice, and the value of municipal participation in planning gas system retirement and alternatives. The committee also heard testimony on the “tactical transition” bills, S. 2249/H. 3539, aimed at managing the gas-to-clean-energy transition. Supporters from Gas Transition Allies, Rewiring America, and 350 Mass said the bills would require joint gas-electric planning, create an advisory council, eliminate subsidies for new gas hookups, shift investment toward repairs and clean alternatives, protect workers through retraining, and make utility plans more transparent. They argued these changes would reduce ratepayer costs, avoid stranded gas assets, and support orderly decarbonization. In addition, HEET testified on H. 3541, which would update greenhouse gas accounting to better reflect methane’s short-term climate impact, and H. 3543, which would establish a framework for managing shared thermal resources and thermal energy networks; committee members asked several questions about the meaning, ownership, and consumer-cost implications of the proposed “thermal commons.” No votes were taken during the hearing.
NH

New Hampshire 2026 Regular Session

House Science, Technology and Energy (02/03/2026)

Science, Technology and Energy

Transcript Highlights:
  • are captive customers.
  • when they don't because electric customers are captive customers.
  • customer risk? I'm just curious. customer risk? I'm just curious.
  • <05:19:07.680> interchange,<05:19:08.320> customer electronic data interchange, customer
  • electronic data interchange, customer information,<05:19:09.440> billing<05:19:09.840> andor
Keywords: 1189, house, all
NM

New Mexico 2026 Regular Session

House - Commerce and Economic Development Feb 13th, 2026 at 05:24 pm

House Commerce & Economic Development Committee

Transcript Highlights:
  • I'm a PNM customer and psychologist in Albuquerque.
  • I am an educator, a mom, and a PNM customer in Albuquerque, New Mexico.
  • PNM serves 500,000 customers in New Mexico.
  • You know, data can come from so many places. unbiased data.
  • You know, data can come from so many places.
Bills: HB303, SB96, HM6
FL
Transcript Highlights:
  • We delivered for our customers, NASA and ViaSat.
  • I hope if you're an Amazon customer, you are a happy one.
  • Starting from left to right on these customer antennas, customer terminals, we have our Leo Nano, which
  • Specifically here in Florida, I pulled some data.
  • We've also had really great traction with government customers.
Summary: The committee on Military, Veterans Affairs, Space, and Domestic Security met with a quorum present and heard a series of presentations focused on Florida’s space and aerospace industry. Blue Origin’s Anna Spencer described the company’s Florida operations at Rocket Park, including New Glenn manufacturing and launch activities, Blue Moon lunar lander work, workforce development, and recent booster recovery and launch milestones. Amazon’s Beth Cooley presented an update on Amazon Leo (formerly Project Kuiper), outlining the satellite broadband network, customer terminals, dark skies mitigation efforts, Florida facilities and jobs, and launch plans; members asked about RV/mobile applications, satellite counts, and the role of fiber, but no action was taken. Starcatcher Industries CEO Andrew Rush then described his company’s effort to create an orbital energy grid that beams power to satellites to extend mission life and increase available power, citing demonstrations in Jacksonville and Cape Canaveral and plans for a first satellite launch next year. Space Florida CEO Rob Long gave a strategic update on the state’s aerospace sector, citing billions in private investment, hundreds of projects in the pipeline, the leverage of state spaceport funding, workforce and university programs, and the need for additional tools and infrastructure to keep Florida competitive. He emphasized growth in launch activity, manufacturing, research, and military support infrastructure, and said Space Florida would bring forward legislative proposals. Kennedy Space Center Director Janet Petro delivered the strongest policy message of the meeting, warning that KSC’s aging infrastructure and relatively smaller NASA budget share could cause Florida to lose aerospace leadership to states like Texas unless the state strengthens its partnership, research investment, and infrastructure support. Members questioned her about federal restrictions on commercial investment in common-use infrastructure, the need for more state-federal alignment, and how Florida can preserve its role as the launch capital of the world. After the presentations and questions, Senator Burgess moved to adjourn, there was no objection, and the committee adjourned.
KY
Transcript Highlights:
  • for more data. for more data.
  • forgetting which data center this is. forgetting which data center this is.
  • , super valuable data.
  • And just a data, super valuable data.
  • some of that data.
Keywords: 958, all
Summary: The Intelligence Task Force met with a quorum present and approved the minutes from the August 14 meeting. The first presentation was from the National Retail Federation on artificial intelligence in the retail sector. NRF described AI use cases in three areas: consumer-facing tools such as chatbots, product descriptions, and marketing; employee-facing tools such as company-specific apps trained on employee manuals; and internal uses such as supply chain forecasting, inventory planning, fraud detection, cybersecurity, and coding support. The presenters said retail has been among the top deployers of AI and emphasized that the goal is to improve both customer and employee experience. NRF also outlined its principles for responsible AI use, organized around governance and risk management, customer engagement and trust, workforce applications, and business partner accountability. The group said retailers should maintain strong internal oversight, be transparent with customers, ensure compliance with existing laws, closely review workforce-related uses because they can be high-risk, and clearly define responsibilities between retailers and third-party developers. In policy discussion, NRF urged a tiered approach focused first on high-risk uses such as hiring, health care, financial, mortgage, and rental decisions, warned against fragmented rules that could favor only the largest firms, and encouraged voluntary standards and worker upskilling incentives. In response to a question about dynamic pricing, NRF said its members do not target consumers based on pricing and offered to follow up with more information. The committee then moved to a follow-up discussion on energy policy and data centers, hearing from Bartley Cleland of NetChoice. He explained that AI runs largely in data centers and that cloud computing shifts processing and storage away from individual devices, which he argued improves efficiency and can reduce costs. He said electricity demand has been rising over time and that AI will increase compute-related electricity use, but framed electricity as a normal input to economic growth. No votes or formal actions were taken after these presentations.
CA
Transcript Highlights:
  • portal with real-time identity proofing, enhance user administration, and enhance customer data analytics
  • portal with real-time identity proofing, enhance user administration, and enhance customer data analytics
  • So, SCP, shared customer portal, is a portal that is a single door, a single entry for all our customers
  • SCP, shared customer portal, is a portal that is a single door, a single entry for all our customers
  • SCP, shared customer portal, is a portal that is a single door, a single entry for all our customers
Keywords: 987, senate, all
WA

Washington 2025-2026 Regular Session

House Environment & Energy Sep 29th, 2025

Transcript Highlights:
  • We canvassed a wide variety of environmental resource data primarily through public data sets.
  • And as you might expect, real close to our data centers.
  • There was also retail scanner data that was not available.
  • , and distributors generally declined to share specific data.
  • But it is driving cost to the consumers, as our data shows.
Summary: The committee held a work session on state environmental policy act (SEPA) implementation and carryout bags. Ecology staff Diane Buterak described the Clean Energy Programmatic Environmental Impact Statements (PEISs) completed for utility-scale solar, onshore wind, and green hydrogen, plus a new PEIS underway for sustainable aviation fuel. She explained that PEISs provide broad planning-level analysis to help developers and agencies avoid or mitigate impacts, but do not replace project-level review. Members asked about permitting timelines, greenhouse gas emissions from different hydrogen production methods, water use, agricultural land conversion, battery fire risk, and tribal consultation. Buterak said the PEISs identify potentially significant impacts and mitigation measures, including fire response planning, early tribal outreach, and agrovoltaics as an option for solar projects. EFSEC’s Amy Hofkimer then presented the transmission-facility programmatic EIS required by SB 5165 for 230 kV and higher transmission projects. She said the statewide review covers new lines and certain upgrades/modifications, analyzes impacts to water, cultural and tribal resources, habitat, and other areas, and uses general measures, design considerations, avoidance criteria, and sensitivity maps to guide siting and corridor planning. She said the final document would be issued in early October. Questions focused on reconductoring, tribal lands, scenic areas, and whether the review could affect existing lines crossing tribal lands. A Grant County planning director, Jim Anderson Cook, said Ecology’s PEIS would help with cumulative impacts for clustered solar projects, but noted tight local review timelines and the need for strong pre-application coordination, especially on cultural resource studies and decommissioning plans. Yakama Nation attorney Shona Leverett argued SEPA is only an assessment tool and said tribes face barriers from short comment periods, limited confidential tribal input, weak cumulative impact analysis, and challenges in the FSEC process; she urged better upfront developer diligence and more effective tribal coordination. Puget Sound Energy’s Sarah Leverett said the utility needs efficient and predictable permitting to meet clean energy mandates while maintaining reliable service and aging infrastructure. She described the scale of needed clean energy and transmission buildout, including a 10-year process for the Energize Eastside transmission rebuild, and said more consistent SEPA and PEIS processes could help. Members asked about future generation sources, reliability, and hydropower as a firming resource; she said PSE is pursuing an “all of the above” approach and would welcome more firm, dispatchable clean energy options. The committee then shifted to carryout bags. Staff Jacob Lipson and Tracy Taylor reviewed Washington’s bag law, its preemption of local ordinances, the current 8-cent charge, the scheduled increase to 12 cents, and the 2025 change delaying the 4-mil thickness requirement until 2028 while adding a temporary 4-cent penalty for thicker bags. Ecology’s Peter Lyon said the agency emphasizes education and complaint-based enforcement, has received 872 reports, and has not yet imposed any fines. Commerce’s Kirk Esmond summarized a WSU study finding fewer plastic bags distributed but more plastic by weight, and said Commerce and Ecology support keeping the 2.25-mil standard and not allowing thinner single-use bags again. Retail industry testimony from Brandon Housekeeper said grocers comply with the law but oppose the added 4-cent penalty and thicker-bag requirement, citing higher costs and confusion in the policy changes.
CA
Transcript Highlights:
  • These timelines cover customer intake, engineering, design, customer site readiness, in addition to critical
  • So I think I'll just kind of place it into data collection and then incorporation of the data into the
  • So basically where we are right now is when we collect the data, first we feel like we have good data
  • My second question is data centers.
  • center customer demand or adding new data centers, as well as another example, one of my members, the
Summary: The committee first heard AB 1026 by Assembly Member Wilson, which would require investor-owned utilities to provide clearer front-end information and follow more consistent timelines for post-entitlement energization applications tied to housing projects. The author and supporters from the Housing Action Coalition and Mission Housing said utility delays can hold up approved housing, add costs, and create uncertainty, and they argued the bill would align utility processes with recent state efforts to streamline local permitting. PG&E and Southern California Edison opposed the bill, saying existing CPUC timelines and the ongoing energization rulemaking already address the issue, that the bill could be duplicative or premature, and that some proposed timelines were too short. The committee discussed the bill’s relationship to the CPUC’s September 2024 decision, and AB 1026 was ultimately approved on a 15-0 vote, with the consent calendar also passing. The second half of the hearing was the committee’s annual oversight hearing on electric reliability. Representatives from the CPUC, CEC, CAISO, and DWR reviewed lessons from the 2020 and 2022 heat emergencies, emphasizing that California has since added significant resources, improved planning, and created backstop programs such as the strategic reliability reserve. They said the summer 2025 outlook is cautiously optimistic, with no expected shortfalls under traditional planning conditions and a projected surplus, though wildfire and extreme heat remain risks. The agencies also described major changes in planning and operations, including more battery storage, updated resource adequacy rules, expanded transmission planning, and reforms to the interconnection queue. Members asked about data center load, Diablo Canyon’s future, the strategic reliability reserve, demand response, wildfire mitigation costs, affordability, and regional market expansion. Witnesses said data center demand is a major variable but can be managed through better forecasting, flexible service arrangements, and siting in areas with existing capacity; they also said firm clean resources remain valuable while planning continues around Diablo Canyon’s scheduled retirement. On affordability, they said the agencies try to balance reliability with least-cost procurement, and that new resources can lower market prices even as they require upfront investment. CAISO also highlighted the value of the Western Energy Imbalance Market and the planned day-ahead market, saying regional coordination improves both reliability and cost savings.
HI

Hawaii 2025 Regular Session

CPC Public Hearing - Wed Mar 19, 2025 @ 2:00 PM HST

Consumer Protection & Commerce

Transcript Highlights:
  • the customer the customer perspective<00:25:03.399> that<00:25:03.720> a<00:25:03.919
  • certain time frame to meet a customer certain time frame to meet a customer demand<00:48:54.960>
  • we're going to lose the customer we're going to lose the customer<00:50:56.040> demand<00:50:
  • and could potentially reduce customers and could potentially reduce customers energy<00:58:19.000
  • after you spend it all get all the data after you spend it all get all the data is<01:24:35.000>
Keywords: 910, house, all
Summary: The committee met on March 19, 2025, and first heard SB 137 SD2 HD1 relating to electric utilities. The Division of Consumer Advocacy and the Public Utilities Commission said they stood on their written comments, IBEW Local 1260 supported the bill, and Ulupono Initiative also supported it. Hawaiian Electric supported the intent but asked for an amendment, saying the bill’s definition of “acquiring entity” was too broad and could unintentionally cover purely local utility transactions. A later witness from Life of the Land supported the bill only if the merger/acquisition language were removed, arguing the PUC would not have a workable mechanism to let a cooperative intervene in a utility sale process. Committee members questioned whether the bill could still work without that section, and Ulupono said it was open to clarifying language but did not seek to remove the provision; the discussion ended without a vote in the excerpt provided. The committee then took up SB 1220 SD2 relating to a renewable gas tariff. The Division of Consumer Advocacy and the PUC again stood on written comments. HGas strongly supported the measure, saying it would create a faster, more cost-effective path for a voluntary renewable gas tariff without requiring a full rate case, while preserving PUC oversight and consumer protections. The Coalition for Renewable Natural Gas also supported the bill, emphasizing that it would expand consumer choice and help Hawaii’s clean energy goals while keeping the program voluntary and shielding non-participating customers from costs. Henry Curtis of Life of the Land opposed the bill, arguing that HGas already had an active rate case and could have raised the issue there, and that the proposal did not increase renewable gas supply or speed up acquisition; he called it a gimmick. In response, HGas said the bill was mainly a mechanism to speed filing and that the details would be worked out in a PUC docket. Committee members pressed HGas on whether the measure would actually add renewable gas, what source would be used, and whether customers would simply be paying more for the same gas; HGas said it had two projects in development, including banagrass and hydrogen-related work, and that the tariff would be a voluntary opt-in rate for customers seeking renewable natural gas to meet sustainability goals. No vote was taken in the excerpt provided.
NM

New Mexico 2026 Regular Session

Senate - Rules Feb 13th, 2026 at 09:19 am

Senate Rules

Transcript Highlights:
  • They are seeing a lucrative opportunity to own data... ...fossil fuels.
  • and then require all their customers to pay for that down the line.
  • P&M serves 550,000 customers in New Mexico.
  • But I'm also here as a customer of El Paso Electric.
  • . ...we've seen both inside the company and as a customer.
Bills: SM20, SM9, SJR6, HB124
MA
Transcript Highlights:
  • It is a regulated financial data environment.
  • When a customer taps or swipes a card, the networks receive only basic transmission data needed to authorize
  • What is not transmitted is the sales tax amount, any invoice-level data, or any other enhanced data.
  • Nobody wants more data than what's already transmitted because again we get into a whole other data privacy
  • So it is a system that allows for input of data.
Keywords: 995, all
Summary: The Special Legislative Commission on the Future of Payments and Sales Transactions by Credit Card and the Impacts for Small Businesses held a public hearing focused on interchange fees, sales tax and tip processing, chargebacks, fraud, surcharging, and the broader future of payment systems. Chair Paul Feeney and co-chair Rep. Jamie Murphy opened by explaining the commission’s charge and inviting testimony from small businesses, industry groups, banks, and policy experts. Representative Sean Garballey testified first, arguing that Massachusetts tourism depends on universal card acceptance and stable interchange, and urging the commission not to disrupt the current system ahead of major events expected to bring millions of visitors to the Commonwealth. A large portion of the hearing featured independent restaurant owners and advocates describing thin margins and the burden of paying percentage-based processing fees on sales tax and tips that are not business revenue. Jen Ziskin, Kristen Canty, Nancy Cushman, Kerry Colzer, and others said restaurants often operate on very small profits and that processing fees on taxes and gratuities can amount to tens or hundreds of thousands of dollars annually. Ryan Lotz also urged reforms to chargebacks, including refunding chargeback fees when merchants prevail, requiring consumers to contact businesses before disputing charges, and limiting repeat abuse. Commission members pressed witnesses on whether tax and tip amounts could be separated at the point of sale, and several witnesses said current consumer card systems do not transmit that level of detail. Testimony from credit union, banking, and payments representatives largely opposed state-level changes that would carve out taxes or tips from interchange, warning of compliance burdens, higher costs, reduced rewards, and possible effects on fraud protection and access to credit. Alex Verine of America’s Credit Unions and Deb Peters and Keely McEwen of the Electronic Payments Coalition said the payment system is complex, that interchange funds fraud prevention and network infrastructure, and that new state mandates could create operational and legal uncertainty. Dan Swanson argued states have authority to act and pointed to Illinois litigation and federal court rulings, while Julian Morris and Brad Popolado emphasized the benefits of card acceptance, the decline of cash, and the need to consider other payment methods and check fraud as well. Several witnesses discussed international payment systems, instant payments, and QR standards as possible future directions. The chairs and members engaged in extended back-and-forth with witnesses about whether Massachusetts could exempt sales tax from swipe fees, whether surcharging should be revisited, and whether vendor compensation or other targeted relief might be more workable than broad changes to interchange. No votes were taken. At the close of the hearing, the chairs said the commission would hold one additional public hearing date to be determined, after which members would begin developing next steps and a report.
CA
Transcript Highlights:
  • And I think data loss is one of the key things there.
  • And I think data loss is one of the key things there.
  • And I think data loss is one of the key things there.
  • We actually see a data model, an identity model.
  • Can we protect the data that goes in and comes out?
Summary: The Assembly Select Committee on Cybersecurity and the Assembly Committee on Emergency Management held a joint informational hearing focused on maximizing the value of state cybersecurity investments, especially by fully using security features already included in existing vendor contracts. The first panel included representatives from Microsoft, Zscaler, and Palo Alto Networks, who described the products and services they provide to California and generally agreed that agencies often have strong adoption in some areas but still face challenges from tool overlap, limited staff, lack of awareness of available features, and the need for ongoing training and configuration support. They also discussed major threats such as ransomware, data loss, attack-surface exposure, IoT/OT vulnerabilities, and the growing role of AI in both attacks and defenses. Members pressed the vendors on whether state departments underuse purchased cybersecurity tools, how to improve utilization, and how to address the cybersecurity workforce shortage. The vendors said utilization is often constrained by staffing, procurement complexity, and the need to align tools with agency missions and maturity levels, but emphasized that training, leadership buy-in, and regular vendor-agency collaboration can improve results. They also discussed how AI can help with phishing triage, data-loss prevention, and security operations, while warning that agencies must manage AI safely and with human oversight. The second panel featured officials from the Department of Technology, Cal OES/CalSIC, and the California Military Department. They described statewide oversight efforts including audits, independent security assessments, continuous monitoring, advisory services, vulnerability disclosure programs, and workforce development initiatives such as the Information Security Leadership Academy and Cybersecurity Education Summit. Officials said some underutilization is real, but it is often tied to differing agency maturity, overlapping tools, and deliberate feature restrictions to reduce attack surface and complexity; they emphasized a balanced approach using people, process, and technology, with plans of action and milestones to hold departments accountable. They also noted federal uncertainty around MS-ISAC and the state and local cybersecurity grant program, saying California is advocating through federal partners and monitoring the impact. The hearing ended after public comment and adjournment.