Video & Transcript Research : 'worker complaint'
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NH
Transcript Highlights:
- parents can see summaries of the complaints and already redacted complaints tend to be updated to the
- If you have a complaint, people are going to know who the student is.
- We should not track complaints?
- Here with me is Caitlyn Gonat, the special education complaints coordinator.
- does already track the complaints does already track the complaints internally<01:46:21.239>
MN
Minnesota 2025-2026 Regular Session
House Fraud Prevention and State Agency Oversight Policy Committee 9/17/25
Fraud Prevention and State Agency Oversight Policy
Transcript Highlights:
- complaints? complaints? >> Commissioner<01:02:47.680>
Gandhi. - How long does it take DHS to respond to a complaint, a credible complaint from a motan or, in the cases
- 2024 we got 1,300 reports or complaints 2024 we got 1,300 reports or complaints to<01:04:50.960>
- complaint. It varies. complaint. It varies. >> Representative<01:05:28.960>
Schultz. - I simply refuse to believe that these... capability social workers, we open it up capability social workers
TX
Texas 89th Regular
Pensions, Investments & Financial Services Mar 24th, 2025
Pensions, Investments & Financial Services
Transcript Highlights:
- We were analyzing the complaints to understand people's experiences with those products.
- That's unfortunately what we saw in the complaints.
- This frees workers from employers' arbitrary payroll cycles. EWA is not alone.
- But okay, so anyways, it's hard for workers or...
- It's hard for employers to pay their workers more often because payroll is complicated.
Keywords:
local governments, anticipation notes, certificates of obligation, public works, flood control, financial management, local government, municipal financing, private activity bonds, closing definition, real estate finance, bond issuance, government regulation, bond election, general obligation bonds, GO bonds, political subdivision, city bonds, county bonds, school district bonds
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Revenue Jun 21st, 2026 at 10:00 am
Joint Committee on Revenue
Transcript Highlights:
- Back in 1938, when the Federal Fair Labor Standards Act was passed, farm workers and domestic workers
- Farm workers are essential.
- Farm workers are essential.
- Farm workers are essential.
- I'm speaking today on behalf of the Fairness for Farm Workers Coalition, which is a group of workers
Summary:
The hearing opened with remarks from the co-chairs explaining committee procedures, testimony limits, submission instructions, and the new deadlines for acting on House and Senate bills. The committee then heard testimony on several bills related to agriculture, land use, environment, housing, transportation, and taxation, with legislators often taken out of turn. No votes were taken during the hearing.
The first major topic was H. 3206, a bill to allow fossil fuel-free 529 college savings plans to qualify for the state tax deduction if MEFA does not offer a comparable option. Representative Steve Owens said the bill would not force MEFA or Fidelity to change existing plans, but would create a definition for fossil fuel-free funds and extend the deduction to qualifying out-of-state plans. The committee also heard strong local testimony on a Belmont home-rule petition, H. 3970, to change tax treatment for the Belmont Country Club under Chapter 61B. Belmont residents and officials argued the private golf course receives an unfair tax break that shifts costs to other taxpayers, while Senator Brownsberger and Representative Rogers supported the measure as a way to help the town recover revenue. Committee members asked about town meeting support, the club’s lack of payment in lieu of taxes, and the size of the tax savings.
The committee next heard testimony on a vehicle miles traveled tax proposal, S. 1925, from Senator Barrett and economists Gilbert Metcalf and Christopher Knittel. They argued that declining gas-tax revenue and rising fuel efficiency, especially with electric vehicles, require a more stable transportation funding source; they also said a VMT tax could be designed to be revenue-neutral and mildly progressive, though members raised concerns about administration, fairness, EV disincentives, and the possibility of annual tax shocks. The largest block of testimony focused on the Ahead Act, H. 3194/S. 1973, which would double the deed excise fee and dedicate the new revenue to affordable housing and climate adaptation. Supporters from MACDC, MAPC, FICC, Boston Climate Action Network, CLF, 350 Mass, CHAPA, and a tenant advocate said the bill could generate about $300 million annually for housing production, vouchers, weatherization, resilience, and environmental justice communities, and that it links two urgent crises with a stable funding stream.
The committee also heard testimony on the Conservation Land Tax Credit bills, H. 3147/S. 2083, which would raise the annual cap on the credit from $2 million to $5 million for three years and then sunset back down. Conservation groups and a landowner said the program has conserved thousands of acres and that the higher cap would reduce delays and help meet state conservation goals. Finally, the committee took testimony on the Fairness for Farm Workers bills, S. 2011/H. 3107 and S. 2012, which would extend overtime, minimum wage, breaks, and paid time off protections to farm workers and include a refundable tax credit to help farmers offset overtime costs. Senator Gomez and advocates described the bills as overdue civil rights and public health measures, citing low wages, long hours, dangerous conditions, and the racial history behind farm labor exclusions. The hearing also included testimony on H. 3240, a bill to give municipalities a local option vacancy tax on chronically vacant shopping malls, with the sponsor arguing it would help towns address blight, encourage redevelopment, and potentially create housing and tax revenue.
FL
Florida 2025 Regular Session
Ethics and Elections Feb 4th, 2025
Transcript Highlights:
- Seasonal workers are temp workers, whether it's signature verification for the the millions of petitions
- Temp workers are seasonal employees to review that our full time.
- People addresses of our poll workers and what not.
- I'm an election worker also.
- No one wants for workers to be harassed.
HI
Hawaii 2025 Regular Session
HSH Public Hearing - Tue Feb 11, 2025 @ 9:45 AM HST
Human Services & Homelessness
Transcript Highlights:
- Uh, this bill educational workers, etc.
- It's to the handling of complaints.
- <01:07:00.160>
as people who want to file complaints as people who want to file complaints - They have system to file complaints.
- um CWS will look into those complaints. um CWS will look into those complaints.
Summary:
The committee heard testimony on HB 963, which would make crimes against elders age 60 and over strict liability offenses by removing the requirement that the perpetrator knew or should have known the victim’s age. The Office of the Public Defender opposed the bill, arguing that removing the state-of-mind element would create unfair and subjective results and suggesting sentencing enhancements or broader vulnerability-based language instead. Supporters, including Sandy Wong and another testifier with elder-abuse experience, said the current knowledge requirement creates a loophole that lets offenders avoid the elder enhancement even when they target vulnerable older adults. No vote was taken on the measure in the portion provided.
The committee also heard HB 384, which increases penalties for promoting minor-produced sexual images, extends probation terms for felony obscenity offenses, tolls the statute of limitations during a victim’s minority, and requires sex offender registration for certain felony obscenity offenses involving minors. The Public Defender opposed the bill as overly broad and warned of absurd results, while the Department of the Prosecuting Attorney supported it, saying the bill addresses sextortion and other exploitation cases where adults solicit images from minors and that the 3-year age-gap threshold preserves ordinary teen relationships. Committee members questioned whether the bill was aimed at adults only and whether the age-gap carveout was narrow enough; the prosecutor said it was intended to cover adult predators and not consensual peer conduct. No final action was reported.
HB 1100, which renames the Neighbor Islands Blind and Visually Impaired Service Pilot Program to use “low vision” instead of “visually impaired,” was supported by the Department of Human Services and disability advocates, who said the current term is derogatory and that the change responds to the blind community. The department said it was beginning work on administrative rules and expected to seek an appropriation, with implementation hoped for in 2026. The committee then heard HB 1283, exempting paternity proceedings from mediation when domestic abuse is alleged; the Hawaii State Coalition Against Domestic Violence and others supported it as consistent with divorce law and important for survivor safety. HB 689, creating safe harbor protections for survivors of sexual exploitation who seek medical or law enforcement help, drew support from HPD, Emua Alliance, the Judiciary, and others, who said it would prevent traffickers from using prostitution charges to silence victims. Finally, HB 383, reinstating mandatory minimum jail terms for successive violations of protective orders and removing the court’s ability to suspend those minimums, drew opposition from the Public Defender, who said some repeat violations stem from mental health or substance use issues, and support from the Prosecuting Attorney, who argued the bill treats protective orders like temporary restraining orders and preserves judicial discretion within a misdemeanor framework.
NM
New Mexico 2026 Regular Session
Senate - Health and Public Affairs Feb 16th, 2026 at 02:54 pm
Senate Health & Public Affairs
Transcript Highlights:
- If you come to New Mexico, you want to work here temporarily, like we had people health care workers
- But if there's. a complaint from the state of Missouri.
- So If there's a complaint against a psychologist who lives somewhere else here in New Mexico, we have
- My name is Logan Howard, a Licensed Master Social Worker.
- This bill ensures worker protections reflect this updated list of cancers.
KY
Kentucky 2025 Regular Session
House Standing Committee on Postsecondary Education (3-11-25)
Transcript Highlights:
- <00:23:27.600>
if how a student might file a complaint if how a student might file a complaint - <00:45:04.319>
believes <00:45:04.560>those complaint if a student believes those complaint - Here's how you file a complaint if you feel like those rights have been violated.
- Here's how you file a complaint if you feel like those rights have been violated.
- Here's how you file a complaint if you feel like those rights have been violated.
Summary:
The committee first took up Senate Bill 77, which would allow comprehensive universities to pursue doctoral programs under a new approval process and, in the original bill, would also change who may serve on the EPSB board for small colleges and universities. The sponsor and Council on Postsecondary Education representative explained that the committee substitute removed the current statutory prohibition on comprehensive universities offering certain doctoral degrees, but added eligibility guardrails: a 77% first-to-second-year retention rate, a 56% six-year graduation rate, and three months of unrestricted cash reserves. They said the thresholds were based on national data placing institutions in roughly the top quartile, and that CPE would still review proposals for mission fit, workforce need, fiscal impact, and, where applicable, programmatic accreditation and legislative appropriations. EKU President David McFaden supported creating a pathway for comprehensive universities, said Kentucky is unusual in having an explicit statutory prohibition, and urged the committee to keep the standards attainable and durable. The committee approved the bill and adopted a title amendment, with the motion passing unanimously.
The committee then heard Senate Joint Resolution 55, which addresses antisemitism on postsecondary campuses. Senator Tichenor said the resolution responds to a rise in antisemitic incidents after October 7, 2023, and would require campuses to notify students each semester of Title VI rights, complaint procedures, existing harassment policies, and available Jewish student resources. It would also direct campuses to disband student organizations found to provide material support to known terrorist organizations, report such matters to law enforcement, and collect and report antisemitism data to CPE for posting on its website. A guest speaker from the Kentucky Jewish Council described a sharp increase in reported incidents, including harassment, threats, vandalism, and hostile campus activity, and argued that schools have often done too little to respond. He said the resolution was amended to protect free speech while ensuring Jewish students receive the same protections as other protected groups. The transcript ends while testimony on the resolution was still underway, before any committee vote on SJR 55.
NH
New Hampshire 2025 Regular Session
House Commerce and Consumer Affairs (01/07/2025)
Transcript Highlights:
- in workers' compensation rates.
- 65% reduction in our workers 65% reduction in our workers compensation<00:43:48.000>
rates - We don't require complaints.
- We don't require complaints.
- We don't require complaints.
Summary:
The meeting began with introductory remarks for new and returning members of the House Commerce Committee, led by Chairman John Hunt. Members briefly introduced themselves and their backgrounds, and several noted the committee’s bipartisan, collegial tone. Hunt explained the committee’s structure and traditions, including the division into three subcommittees: banking and business, consumer protection, and liquor commission matters, with insurance now handled as a single area. He also reviewed basic hearing procedures, including decorum, questions for information only, and the committee’s practice of moving bills through subcommittees before full committee executive sessions.
The committee then heard an overview from the New Hampshire Insurance Department, led by Commissioner DJ Bettencourt and staff. The department described its mission as promoting a safe and competitive insurance marketplace and emphasized consumer protection, market competition, and affordability. Officials outlined the department’s responsibilities, including licensing insurers, producers, adjusters, and TPAs; reviewing insurance forms; regulating companies and market conduct; overseeing financial solvency; and investigating insurance fraud. They also noted that the department is self-funded through assessments on insurers, collects premium taxes and fees for the state, and returned more than $2.7 million to companies in fiscal year 2024 due to underspending.
The presentation also covered the broader regulatory framework for insurance, including the role of the National Association of Insurance Commissioners in promoting uniform standards across states and territories. Officials said New Hampshire licenses about 1,200 insurance companies and roughly 245,000 producers and adjusters, and that the department’s financial examinations are part of an accreditation system used nationwide. No votes or formal committee actions were taken in the portion provided; the session was primarily organizational and informational, with the insurance department presentation beginning the committee’s substantive work for the term.
TX
Transcript Highlights:
- Texans rely on highly trained and skilled health care workers to deliver essential medical care.
- Healthcare workers, regardless of their practice facility, should feel safe where they are.
- Workers are paid 42% less than the equivalent position in Schedule C.
- These complaints related to trash in the neighborhood and other issues. complaints including the following
- There's a DFPS group home at an address in Temple, Texas, which has had numerous complaints and uses
Bills:
HB1531, HB2667, HB2809, HB2865, HB3589, HB3151, HB3748, HB3750, HB4419, HB4643, HB3597, HB4129, HB4130, HB4131
Keywords:
workplace violence prevention, health and safety code, Chapter 331, facility definition, home and community support services agency, home health agency, home health care, nursing staff, registered nurses, health care workplace safety, hospital, nursing facility, ambulatory surgical center, freestanding emergency medical care facility, mental hospital, Texas health care regulation, provider compliance, occupational safety, senior living, referral agencies
NH
New Hampshire 2026 Regular Session
House Criminal Justice and Public Safety (04/08/2026)
Criminal Justice and Public Safety
Transcript Highlights:
- > the<03:12:12.399>
Colonel That complaint goes to the Colonel That complaint goes to the - The Delegi complaint and the AG's report on the findings of his complaint is a criminal complaint for
- <03:13:33.120>
uh <03:13:33.200>for complaint is a criminal complaint uh for complaint - properly investigated the complaints properly investigated the complaints about<03:14:06.880>
- workers beyond injuries and illnesses. workers beyond injuries and illnesses.
KY
Kentucky 2025 Regular Session
Administrative Regulation Review Subcommittee (6-10-25)
Transcript Highlights:
- And one worker even tied the lack of leave to her experience with paranatal mood and anxiety disorder
- And one worker even tied the lack of leave to her experience with perinatal mood and anxiety disorder
- And again, while we are workers.
- At the ACLU of Kentucky, we believe every Kentuckian, including our state workers, deserves access to
- Facilitating<00:37:49.920>
the <00:37:50.079>complaint <00:37:50.560>process <00:
Summary:
The committee met with a quorum, approved the minutes, and then took up several administrative regulations. The first was an Office of the Attorney General regulation creating an online submission process for an annual certification report to replace prior quarterly notarized certification forms; there were no amendments or questions. The main discussion centered on Personnel Cabinet regulations 101 KAR 2:034, 2:102, 3:015, and 3:045, which include staff-suggested technical amendments and address state employee compensation and leave. The compensation provisions clarify salary and rehiring/demotion rules, increase critical position premiums from one to three, and update weekend premium and ACE award practices. The leave provisions would provide up to six weeks of paid leave per 10-year interval for birth, adoption, foster placement, or a serious health condition, and allow one paid adverse-weather day per year with supervisor approval. Staff explained that annual and sick leave already accrue and roll over, and that the new six-week benefit was intended as an additional enhancement tied to the 10-year and 20-year sick-leave milestones.
KY
Kentucky 2026 Regular Session
Senate Standing Committee on Banking and Insurance. (3-24-26)
Banking & Insurance
Transcript Highlights:
- >
fee <00:34:31.520>schedule The current workers' comp fee schedule The current workers - workers' comp fee schedule. workers' comp fee schedule.
- system, those complaints have not come. system, those complaints have not come.
- through through the through the workers through through the through the workers comp<00:44:58.080
- >
passed Workers comp fee schedule, passed Workers comp fee schedule, passed Senate.
OK
Oklahoma 2026 Regular Session
Senate Legislative Session Feb 24th, 2026 at 01:30 pm
Oklahoma Senate Floor Meeting
Bills:
SB1636, SB1584, SB1730, SB1255, SB1627, SB137, SB2062, SB1470, SB1284, SB1632, SB1594, SB2045, SB1251, SB1884, SB1250, SB1630, SB1262, SB1374, SB1292, SB1432, SB1199, SB1790, SB1481, SB1614, SB1734, SB1437, SB1489, SB1718, SB1778, SB1327, SB1372, SB1403, SB1937, SB277, SB2131, SB1749, SB1348, SB1469, SB2018, SB1931, SB1530, SB2155, SB2030, SB1926, SB2170, SB2151, SB2166, SB1213, SB1381, SB1824, SB1876, SB1728, SB1582, SB1286, SB1386, SB1708, SB1618, SB2106, SB1471, SB2139, SB2154, SB1619, SCR15, HB2786, HB2787, SB1525, SB2011, SB2159
Keywords:
cold case, unsolved homicide, violent crime, case file review, law enforcement, police records, victim family, immediate family member, designated person, forensic testing, witness reinterview, investigative leads, cold case unit, unsolved murder, public safety, Title 21, Oklahoma statutes, sexual assault, evidence kits, DNA testing
TX
Transcript Highlights:
- employee member and also added additional coverage that will be helpful for our firefighters who need workers
Bills:
HB149, HB2017, HB705, HB223, HB 1056, HB2854, HB4623, HB3000, HB46, HB 117, HB3619, HB4464, HB5646, HCR84, HB500, HB2963, HB5509, HB1973, HB3909, HB718, HB252, HB5666, HB 119, HB346, HB5624, HB5658, HB5677, HB1545, HB3073, HB4081, HB 121, HB4236, HB3848, HB4144, HB40, HB5682, HB3697, HB3333, HB3642, HB20, HB549, HB2731, HB4233, HB4690, HB 127, HB2525, SB1637, SB1, SB1198, SB509, SB13, SB15, SB30, SB268, SB331, SB441, SB447, SB457, SB568, SB650, SB763, SB1540, SB1610, SB1660, SB2018, SB2024, SB2217, SB2337, SB2753, SB2900, SB2972, SB3059, HB14
Keywords:
artificial intelligence, regulation, biometric data, ethical AI, consumer protection, AI governance, intoxication manslaughter, criminal penalties, community supervision, mandatory supervision, parole eligibility, Grayson's Law, cosmetology, licensure, interstate compact, state regulations, public safety, workforce mobility, municipality, procurement
TX
Bills:
HB149, HB2017, HB705, HB223, HB 1056, HB2854, HB4623, HB3000, HB46, HB 117, HB3619, HB4464, HB5646, HCR84, HB500, HB2963, HB5509, HB1973, HB3909, HB718, HB252, HB5666, HB 119, HB346, HB5624, HB5658, HB5677, HB1545, HB3073, HB4081, HB 121, HB4236, HB3848, HB4144, HB40, HB5682, HB3697, HB3333, HB3642, HB20, HB549, HB2731, HB4233, HB4690, HB 127, HB2525, SB1637, SB1, SB1198, SB509, SB13, SB15, SB30, SB268, SB331, SB441, SB447, SB457, SB568, SB650, SB763, SB1540, SB1610, SB1660, SB2018, SB2024, SB2217, SB2337, SB2753, SB2900, SB2972, SB3059, HB14
Keywords:
artificial intelligence, regulation, biometric data, ethical AI, consumer protection, AI governance, intoxication manslaughter, criminal penalties, community supervision, mandatory supervision, parole eligibility, Grayson's Law, cosmetology, licensure, interstate compact, state regulations, public safety, workforce mobility, municipality, procurement
TX
Transcript Highlights:
- My grandfather was a migrant worker, and my father was a migrant worker, and my father was a Commissioner
- So it's just complaint-driven. So it's just complaint-driven.
- Somebody has to bring you the complaint.
- So enough people would have to come with a complaint of... Thank you.
- So it's not a complaint-driven office. We should intervene. So it's not a complaint-driven office.
Summary:
The Senate Committee on Nominations met with a quorum and first took up pending nominations from an earlier agenda. Members severed Douglas McReecken, nominated to the Texas Tech University System Board of Regents, from the rest of the list and then voted to report the remaining nominees to the full Senate by a 7-0 vote. The committee then voted on the severed nomination itself and reported Douglas McReecken to the full Senate as well, by a 5-2 vote.
The committee heard testimony from Brooke Pop, reappointed as chair of the Texas Commission on Environmental Quality, and later from Commissioner Katarina Gonzalez, also of TCEQ. Questions focused on whether TCEQ rules comply with state law, ex parte restrictions, public transparency, concrete batch plant permitting, MUD approvals, water availability, illegal dams, enforcement, and the agency’s role in local environmental disputes. Both nominees said they follow the law as written, described internal legal review of rules, and emphasized transparency, public outreach, and enforcement; Gonzalez said she had already sent back two rules she believed did not comply with legislation. Members also discussed TCEQ’s authority limits and the need for clearer public communication about what the agency can and cannot regulate.
The committee also considered Alethea Sullivan, nominated to the Texas Southern University Board of Regents. Questions centered on TSU’s status as an independent institution, the role of HBCUs amid DEI-related legal changes, and student outcomes. Sullivan said she would focus on ensuring taxpayer and student resources produce valuable credentials and noted concerns from her review of graduation and bar passage rates. The committee then heard from Benjamin Barkley, appointed chief executive and public counsel of the Office of Public Utility Counsel. Barkley said OPUC’s main need is additional funding to recruit and retain attorneys and expert witnesses, reduce turnover, and continue representing residential and small commercial consumers in utility rate cases; he said the office was involved in 73 contested cases and saved Texans $2.2 billion in FY 2024. No final action was taken on the later nominees, and the committee recessed with nominations left pending.
TX
Texas 89th Regular
Appropriations - S/C on Articles I, IV, & V Feb 26th, 2025
Appropriations - S/C on Articles I, IV, & V
Transcript Highlights:
- Through monitoring those units, we don't have a lot of internal complaints or issues.
- For the inmates, because we can keep the standards the same, but also for the workers who.
- That is, units where we have a challenge getting workers. versus where there's plentiful workers, we
- I'm a social worker. I'm a therapist by trade.
- There's another staff who was caught by a co-worker, which is wonderful that some of our co-workers are
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Cannabis Policy Jun 21st, 2026 at 10:30 am
Joint Committee on Cannabis Policy
Transcript Highlights:
- , and we feel that the best way to ensure that these workers are protected is to allow workers themselves
- Maryland enacted an LPA law for casino workers.
- Maryland enacted an LPA law for casino workers.
- A worker in a dispensary in Boston would probably be at a higher starting rate than a worker at a dispensary
- A worker in a dispensary in Boston would probably be at a higher starting rate than a worker at a dispensary
Summary:
The Joint Committee on Cannabis Policy held its fourth hearing, with opening remarks from Senate Chair Adam Gómez and House Chair Dan Donahue emphasizing the committee’s broad agenda, including retail modernization, labor protections, advertising rules, sustainability, and financial resources. Testimony began with public health advocates supporting H.157/S.9 to ban cannabis billboard advertising, arguing that billboards normalize use for youth and are linked to cannabis-related harms such as psychosis, addiction, and cannabinoid hyperemesis syndrome. Witnesses cited research, family stories, and court decisions in Mississippi and Virginia upholding similar restrictions, while committee members questioned the scope of the state’s authority to regulate billboards on private property and the relevance of federal highway funding and federal cannabis law.
The committee also heard testimony on H.175, a proposal to allow cannabis drive-through sales. A dispensary operator argued drive-throughs would improve access, especially for disabled customers and veterans, and said security and ID checks could be handled with cameras and staff screening. Committee members pressed him on how employees would assess impairment, whether drive-throughs could increase access for minors, and whether the industry should be treated like alcohol, with the witness responding that staff already refuse service to intoxicated customers and that education, not prohibition, is the better approach. Another bill, H.3982, would apply the bottle deposit law to carbonated hemp- or THC-infused beverages; the sponsor said the measure would standardize recycling requirements for products already sold in dispensaries and other markets, and members asked about container types and recycling compatibility.
A major portion of the hearing focused on labor peace agreements, with UFCW representatives, cannabis workers, and Sen. Lydia Edwards supporting S.77/H.161. They said the bill would require cannabis businesses to remain neutral when workers seek to organize, arguing that unions improve safety, wages, benefits, and job stability in an industry they described as underregulated and prone to retaliation. Witnesses cited workplace hazards, wage theft, and the death of a worker at a Holyoke facility as examples of why stronger worker protections are needed. Committee members asked how the proposal differs from existing labor law, whether tying LPAs to licensing and renewal could create legal or administrative problems, and how other states handle similar requirements. No votes or final actions were taken during the hearing.
MN
Minnesota 2025-2026 Regular Session
Fraud Committee Meeting - 2025-05-05
Fraud Prevention and State Agency Oversight Policy
Transcript Highlights:
- The one that was the most eye-opening for me was the one on the frontline worker pay.
- It's a very high volume of consumer complaints that we get.
- I believe it's around 50,000 complaints per year.
- So that's a lot of complaints.
- not all Medicaid fraud complaints.