Video & Transcript : 'citizen complaint' :
Page 18 of 500
AZ
Transcript Highlights:
- SB 1640, marijuana, qualifying illnesses, testing complaints. HHS.
- SB 1640, marijuana, qualifying illnesses, testing complaints. HHS.
- Senate calendar, second reading bills: SB 1405, environment citizen suit.
- SB 1754, ADE special education parent complaints. SB 1755, judges law practice.
- SB 1754, ADE special education parent complaints.
Summary:
The Senate convened with prayer, the Pledge of Allegiance, and a recorded roll call showing 30 members present. The journal was approved, no guests were introduced at first, and the Governor’s signed bill HB 2022 was reported. The President also announced temporary committee substitutions for the Rules Committee on February 9.
Senator Shamp introduced licensed naturopathic physicians in the gallery and highlighted SB 1178, which would expand their authority to administer certain intravenous drugs, including antibiotics, antivirals, and antifungals. The chamber then read a lengthy calendar of first- and second-reading bills and resolutions covering elections, education, health care, water, criminal justice, housing, taxation, and other topics, with no floor action taken on those measures during the reading.
The Senate recessed to recognize law enforcement personnel involved in the rescue of an eight-year-old boy from a human trafficking situation. A proclamation commended Deputies Gregory Sanders and Jacob Montoya, along with Cochise County and Border Patrol personnel, for their courage and professionalism. After returning to order, members made personal privilege remarks urging the Joint Legislative Budget Committee to review $2.85 million in election-related funding for the Secretary of State, and another senator spoke about water security and the need for long-term planning.
Additional announcements included caucus and committee meeting notices, an invitation to Arizona Aerospace Day, and a motion to adjourn until Tuesday, February 10, 2026, at 1:15 p.m. The transcript ends as the chamber was considering adjournment.
AZ
Transcript Highlights:
- SB 1640, marijuana, qualifying illnesses, testing complaints. Okay.
- SB 1640, marijuana, qualifying illnesses, testing complaints. HHS.
- SB 1405, environment citizen suit. SB 1446, social... SB 1405, environment citizen suit.
- SB 1754, ADE special education parent complaints.
- SB 1754, ADE special education parent complaints.
AZ
Arizona 2026 Regular Session
02/10/2026 - Senate Natural Resources
Senate Natural Resources Committee of Reference
Transcript Highlights:
- There were 29 complaints about workmanship—29.
- So to do the math, I'll do it for you: it's 0.16% of all installs had a complaint.
- It's 0.16% of all installs had a complaint, 0.16—not 1/10th, not 1%, not 10%, 0.16.
- I'm a private citizen. I am a past director of the Arizona Registrar of Contractors.
- I am a private citizen.
Summary:
The committee heard and advanced several appropriation and policy bills. SB 1488 would appropriate $600,000 for a workforce development study on coal-impacted communities in northern Arizona, especially areas affected by the closure of Navajo Generating Station and related coal operations; supporters described it as a needed transition study, and it received a do-pass recommendation. SB 1523 would provide $340,000 to the Navajo Nation for the Ganado waterline pipeline project serving 235 homes; testimony emphasized long-standing lack of safe drinking water, and the bill also received a do-pass recommendation. SB 1041 would appropriate $500,000 to the Arizona Trail Fund; supporters highlighted the trail’s statewide recreational and cultural value, and it passed with a do-pass recommendation. SB 1447 would extend the groundwater withdrawal fee moratorium and related Pinal AMA fund provisions through 2033; irrigation district representatives said the extension would help maintain infrastructure amid Colorado River shortages, and it was also recommended do-pass.
The committee also considered several regulatory bills. SB 1445 would let smaller cities and towns use approved on-site bacteriological testing equipment and limit required sampling frequency for certain ADEQ permits; the sponsor said it would save small towns money, while some members raised concerns about limiting sampling during discharge events, but the bill still received a do-pass recommendation. SB 1580 would appropriate $2.545 million for a statewide fire incident management platform for fire and law enforcement agencies; supporters said it would improve accountability, information sharing, and interoperability, while one member objected to the targeted funding approach, and the bill passed on a 5-3 vote. SB 1418 would streamline siting and permitting for small modular nuclear reactors in smaller counties, especially when co-located with large industrial users; supporters argued it would help energy reliability and rural economic development, while opponents warned it would weaken local review and environmental safeguards, and it passed 5-3.
The committee took up two bills involving consumer protections and access. SB 1419 would add inspection and disclosure requirements for rooftop solar installations and restrict sales claims about estimated savings; supporters said it responded to consumer complaints about roof damage and misleading sales practices, while opponents argued it would burden rooftop solar and restrict speech. After extensive testimony, including from county officials, former ROC leadership, and solar industry representatives, the bill received a do-pass recommendation on a 6-2 vote. SB 1363 would create a rural opportunity initiative to issue additional marijuana-related licenses for underserved rural communities; supporters said it would improve access and reduce illicit-market activity, while opponents argued the bill was confusing and could expand licenses too broadly. The committee ultimately recommended the bill do pass on an 8-0 vote, with members noting possible amendments before floor consideration.
AZ
Transcript Highlights:
- There were 29 complaints about workmanship. Twenty-nine.
- So, to do the math for you, it's 0.16% of all installs had a complaint. 1.6% of all installs had a complaint
- I'm a private citizen.
- Solar contractors and installers are the... a private citizen.
- The complaint typically was, my roof leaks.
Bills:
SB1041 , SB1363 , SB1418 , SB1419 , SB1445 , SB1447 , SB1488 , SB1519 , SB1523 , SB1560 , SB1580
Keywords:
electronic monitoring, nursing care, assisted living, resident rights, privacy, consent, surveillance, marijuana, rural opportunity, dispensary, economic development, licensing, social equity, unserved communities, Arizona, solar energy, renewable energy, energy generation, consumer protection, installation standards
MN
Transcript Highlights:
- </c><00:49:23.079><c> united</c> but we can't because of citizens united but we can't because of citizens
- </c><01:05:35.880><c> the</c> one of the biggest complaints the one of the biggest complaints the campaign
- The problem that the board has had with enforcing complaints or investigating complaints dealing with
- The problem that the board has had with enforcing complaints or investigating complaints dealing with
- The problem that the board has had with enforcing complaints or investigating complaints dealing with
Committee:
Senate Elections
MO
Missouri 2026 Regular Session
2026 Legislative Session - Day Nineteen - Wednesday, February 11 - Afternoon Session -
Missouri House Floor Meeting
Transcript Highlights:
- signs is that those citizens can't criticize their government.
- We're not cataloging that for students or forwarding that complaint on. Excellent.
- The best day of my life was when I raised my right hand and I became an American citizen.
- Then they would actually file a complaint. Is that mechanism already in law?
- You're calling out only complaints of anti-Semitic discrimination or harassment.
Summary:
The House first established a quorum after several members were absent, then moved into bills for perfection. House Bill 261, dealing with anti-Semitism in public schools and higher education, drew extensive debate. The sponsor described rising anti-Jewish incidents and said the bill would require educational institutions to adopt nondiscriminatory policies, use the IHRA definition as a guide, and treat failures to address harassment as Title VI issues. An amendment from the gentleman from Pulaski was adopted to clarify that protected First Amendment speech, religious expression, and political viewpoints would not be reported or cataloged. Supporters said the bill was needed to protect Jewish students; opponents argued it singled out one group, could chill speech about Israel and Palestine, and created unequal reporting requirements. The House ultimately ordered the bill perfected and printed as amended.
The chamber then took up House Bill 2384 on housing affordability and building codes. The sponsor said the bill would lower housing costs by rolling back energy-code mandates to 2009 standards, setting clearer permitting timelines, and allowing certain multifamily buildings to use a single staircase. Supporters argued current codes raise costs, discourage builders, and contribute to Missouri’s housing shortage. Opponents raised concerns about local control, preemption of municipal energy standards, and public safety, especially the single-stair provision; the sponsor responded that the design has been used safely in other states and cities. A Pulaski amendment requiring municipalities with online ordinances to keep only one hard copy available was adopted, and after debate the previous question was moved and approved. The House then adopted the committee substitute and ordered the bill perfected and printed.
House Bill 1766, addressing personal property tax, was also perfected and printed. The sponsor said the bill would apply Hancock/CPI-style tax limitations to personal property tax growth, arguing that rapidly rising vehicle values had created a windfall for political subdivisions and unfairly increased taxpayer burdens. Supporters said the bill would slow growth without eliminating it, while opponents argued local governments need revenue to keep up with inflation and that the measure would reduce resources for schools and other services. Finally, the House began consideration of House Joint Resolution 154, which would place into the Missouri Constitution a Medicaid work requirement mirroring federal policy. The sponsor said adults ages 19 to 64 would need to work, volunteer, participate in a work program, or attend school for 80 hours a month to remain eligible, and the discussion began with questions about whether the constitutional change was necessary and how documentation requirements would work.
TX
Texas 89th Regular
Appropriations - S/C on Articles VI, VII, & VIII Feb 25th, 2025
Appropriations - S/C on Articles VI, VII, & VIII
Transcript Highlights:
- We had a complaint backlog of 1,400 complaints. complaints that dated all the way back to 08.
- one has the highest complaint rate?
- We issue licenses. and we enforce complaints. We are complaint-driven. Got it. Well, hang on.
- Again, it is, you know, our our process is we are complaint driven, we get a complaint about a specific
- And we don't have it, we don't control the complaints. Do you prosecute every complaint you get?
TX
Transcript Highlights:
- We think physicians and our citizens expect it.
- How does the public become aware of TMB actions and complaints?
- How does the public become aware of TNB actions and complaints?
- It has formal complaints, actions, restrictions, and remediation. Thank you.
- There are U.S. citizens being rounded up and being locked up, and they're U.S. citizens because they
Bills:
HB5141 , HB4638 , HB2264 , HB2035 , HB4813 , HB4408 , HB2684 , HB1621 , HB2300 , HB216 , HB3829 , HB4466 , HB1747 , HB2284 , HB3614 , HB2587 , HB3219 , HB3318 , HB5147 , HB4014 , HB216
Committee:
House Public Health
Keywords:
lease, state property, public purpose, Travis County, Health and Human Services, pharmaceutical initiative, drug distribution, healthcare services, generic drugs, advanced pharmaceuticals, cost savings, mental health, patient discharge, medical records, health care professionals, substance use, family involvement, chemical dependency, treatment facilities, minor admissions
Summary:
The Committee on Public Health met with a quorum and heard public testimony on a long agenda, with members repeatedly reminded of a two-minute limit for witnesses. Several bills were voted out favorably, including HB 2588 on cottage food, HB 1639 on cancer incidence and female firefighters, HB 2581 on a reporting form for contracted services for pregnant women, and SB 922 on electronic disclosure of certain sensitive medical information. Those measures generally passed on party-line or near-unanimous votes, while HB 216 on itemized medical statements was left pending after the committee substitute was withdrawn. The committee also left pending HB 5141, HB 4638, HB 2035, HB 4813, HB 2264, HB 4014, and HB 3829 after hearing testimony and questions. The final item introduced in the excerpt was HB 4408 on health care market transparency and corporate consolidation, but the discussion was cut off before testimony or action was completed.
A major theme of the hearing was mental health diversion and access to treatment. HB 5141, by Rep. Howard, would allow Travis County to use vacated Austin State Hospital property for a local mental health jail diversion center; law enforcement, the Travis County sheriff, county judge, and urban counties group all testified in support, describing the lack of alternatives for people in crisis and the burden on jails and emergency rooms. Members asked about eligible offenses, bed capacity, and whether the facility would serve only Travis County, and the bill was left pending. HB 2264, by Rep. Schoolcraft, would create a friends-and-family form for loved ones to provide information to providers during emergency mental health treatment; NAMI and hospital groups supported it, while one neutral witness and several members raised concerns about patient control, credibility of information, and liability protections. The bill was also left pending.
The committee also heard multiple psychedelic-therapy and drug-policy bills. HB 4813 would speed Texas rescheduling of Schedule I substances if the FDA reclassifies them, with testimony focused on psilocybin and MDMA and their potential use for PTSD and depression; members questioned whether the bill was too broad and how state rescheduling works, and it was left pending. HB 4014 would direct HHSC to study psychedelic therapies, building on prior state research, and witnesses said Texas should prepare regulatory and clinical infrastructure before FDA approval; it too was left pending. HB 2035 would require parents to be informed that they may seek substance-use treatment for a child even if one facility turns them away, prompted by a constituent’s account of a fatal fentanyl overdose after receiving incorrect advice; it was left pending. HB 4638 would extend and expand the Texas Pharmaceutical Initiative board and timeline, with the author saying the program is still in early implementation and needs more time, and it was left pending as well.
Other bills addressed public health administration and animal welfare. HB 3829 would require a study of the animal-friendly account and its grant process for spay/neuter funding, with the author arguing that the current application and reimbursement process is too burdensome for shelters and nonprofits; no opposition was heard and the bill was left pending. HB 2581 and HB 1639 were reported favorably, while HB 216 drew discussion about enforcement of itemized medical billing and was held after the committee substitute was withdrawn. Throughout the hearing, members also discussed broader concerns about homelessness, competency restoration waitlists, jail overcrowding, and the need for more treatment options outside the criminal justice system.
MO
Transcript Highlights:
- the division director of our insurance consumer affairs division, which receives and investigates complaints
- These appropriations support such functions as answering consumer questions and complaints through the
- The insurance division will be required to receive and review complaints and inquiries from members of
- File a complaint with you to where they get redress of their grievance and a financial windfall.
- complaints have been closed, and the turnaround time on closing prevailing wage complaints.
Committee:
House Budget
NH
New Hampshire 2026 Regular Session
House Environment and Agriculture (03/31/2026)
Environment and Agriculture
Transcript Highlights:
- Let’s stop treating Manchester citizen residents like second class citizens in their own state.
- </c> our state motto, we trust our citizens. our state motto, we trust our citizens.
- </c> treating Manchester citizen residents treating Manchester citizen residents citizens<01:37:22.520
- :37:24.520><c> in</c> citizens like second class citizens in citizens like second class citizens in their
- the complaint.
Committee:
House Environment and Agriculture
NH
Transcript Highlights:
- citizen and citizen of this state showing up about 20 times.
- And when we consider that we have citizen of the United States and, uh, United States citizen and citizen
- and, uh, New Hampshire citizen state and and, uh, New Hampshire citizen and<04:08:54.240><c> citizen
- ><c> and</c> States and uh, United States citizen and States and uh, United States citizen and citizen
- So, what is a New Hampshire citizen? is. So, what is a New Hampshire citizen?
Committee:
House Judiciary
CO
Colorado 2026 Regular Session
Colorado House 2026 Legislative Day 066 Mar 20th, 2026
Colorado House Floor Meeting
Transcript Highlights:
- </c> DOJ, that there are formal complaints DOJ, that there are formal complaints about<01:21:24.160><
- </c> citizen of Colorado. citizen of Colorado. Representative<03:08:47.080><c> Weinberg.
- ,</c><03:34:55.280><c> for</c> for individuals, for citizens, for for individuals, for citizens, for
- </c> whether they're immigrants or citizens. whether they're immigrants or citizens.
- </c> over the citizen. over the citizen.
US
US Federal 2025-2026 Regular Session
Organizational business meeting to consider an original resolution authorizing expenditures by the committee during the 119th Congress; to be immediately followed by hearings to examine the real impacts of debanking in America. Feb 5th, 2025 at 09:00 am
Banking, Housing, and Urban Affairs Committee
Transcript Highlights:
- Every federally legal business and law-abiding citizen deserves to be treated equally.
- My staff identified 11,955 complaints, and that is only the people who took the time to file complaints
- All of these complaints reported common themes: no warning, no explanation, and no chance to dispute
- We know from the consumer complaint hotline that millions of Americans of all political stripes have
- That contains personal information of U.S. citizens.
AR
Arkansas 2026 Regular Session
INSURANCE & COMMERCE - SENATE AND HOUSE Feb 13th, 2026
Transcript Highlights:
- Oh, the last one was the number of complaints filed by Arkansas residents.
- We have seen an increase in those types of complaints.
- Normally, we will get those complaints and review those.
- The bank assisted the consumer in filing the complaint, and we pulled the complaint.
- And then another complaint that... She may come wrong. And then another complaint that we got...
MN
Minnesota 2025-2026 Regular Session
Committee on Health and Human Services - 01/28/25
Health and Human Services
Transcript Highlights:
- </c> with that also outlines our complaint with that also outlines our complaint processes<00:03:54.239
- Thank you. for review for my complaint committee so for review for my complaint committee so we<00:08
- <00:08:58.959><c> have</c><00:08:59.120><c> arose</c> complaints have arose complaints have arose Senator
- </c> Pharmacy inspections and complaint Pharmacy inspections and complaint investigations<00:38:08.079
- </c><01:30:50.880><c> makes</c> uh cost for the average citizen makes uh cost for the average citizen
Committee:
Senate Health and Human Services
TX
Transcript Highlights:
- Those have helped us handle egregious complaints, false complaints that come through, or complaints that
- My complaint is a valid complaint.
- We can only file a complaint.
- To frivolous complaints from the public, but how do we hold that... ...SCJC complaint, or how do we hold
- There have been so many very public complaints coming through social media—complaints that the judges
Bills:
HB4011 , HB2680 , HB4325 , HB4327 , HB4944 , HB1761 , HB4688 , HB3453 , HB40 , HB1707 , HB4749 , HB2322 , HB3647 , HB4139 , HB4081 , HB2203 , HB2100 , HB4170 , HB3104 , HB4623 , HB40
Committee:
House Judiciary & Civil Jurisprudence
Keywords:
partition, heirs' property, real estate, co-ownership, family property, non-heir cotenant, right of first refusal, pilot services, liability limitation, maritime commerce, Matagorda Bay, Lavaca Bay, transportation code, maritime industry, civil liability, barratry, penalties, legal actions, damages, wrongful death
NH
New Hampshire 2025 Regular Session
House Commerce and Consumer Affairs (05/06/2025)
Transcript Highlights:
- I mean, and and not a foreign citizen.
- </c><03:28:16.000><c> do</c> Would make our New Hampshire citizens do that?
- So, when you call us with a complaint, we say, “Yeah, so sorry, Mr.
- ,</c> So, when you call us with a complaint, So, when you call us with a complaint, we<03:44:35.920><
- </c><03:47:34.319><c> in</c> know, you've had multiple complaints in know, you've had multiple complaints
Summary:
The subcommittee took up HB 164, dealing with homeowners and certain service agreements tied to residential real estate. Much of the discussion focused on whether the bill should be framed as prohibiting “service agreements” or more specifically as banning “future right to listing” agreements, and whether the bill should mirror Maine’s newer law. Mike Padmore of AARP New Hampshire presented suggested edits, including clarifying that the agreements are unenforceable, striking a provision at Roman 6C, and adding language making clear that registry of deeds staff are not liable when they record documents they are statutorily required to file. Bob Quinn of the New Hampshire Association of Realtors said the bill and Maine’s law reach the same result, but he preferred simpler wording and argued the bill should not include a two-year time limit because legitimate listing agreements should not create liens at all.
Members and witnesses debated whether the bill should simply make the practice illegal outright, whether the Consumer Protection Act is the right enforcement vehicle, and whether the lien-removal process should be modeled on the recent undischarged mortgage bill. A consumer protection official said the bureau supports the statute and explained that under RSA 358-A, consumers could seek damages and equitable relief to strike a lien, while also noting that the bureau often uses the Consumer Protection Act as an enforcement tool. The committee also discussed narrowing the bill to residential real estate, with the sponsor and witnesses saying the problem has been seen in residential transactions and that commercial property was not the focus.
The testimony described the underlying problem as companies, often national rather than New Hampshire-based, using long-term or future listing agreements to impose liens or penalties on homeowners, sometimes in connection with estate transfers or home sales. Witnesses said legitimate real estate listings do not normally place liens on houses, but these arrangements can include hidden or unclear penalties, including a reported 3% charge on home value. No vote was taken in the excerpt, but the committee appeared to be working through possible amendments and whether to adopt Maine-style language or a simpler New Hampshire-specific approach.
CO
Colorado 2026 Regular Session
Colorado Senate 2026 Legislative Day 041 Feb 24th, 2026
Colorado Senate Floor Meeting
Transcript Highlights:
- The rights of US citizens citizens citizens are<00:30:49.279><c> being</c> are being are being so<00:
- U.S. citizens, non-U.S. citizens, due process. this. How bad does it have to get? this.
- </c> Trampling on the rights of US citizens. Trampling on the rights of US citizens.
- citizens,</c><01:12:28.400><c> due</c> US citizens, non- US citizens, due US citizens, non- US citizens
- It prioritizes potential claims of non-citizens over citizens.
LA
Transcript Highlights:
- And obviously, on behalf of this committee and on behalf of all the citizens in Louisiana, we see the
- Also, in addition to that, a lot of this will be complaint driven, right?
- they can respond, react to that complaint.
- And I guess to follow up on Representative Carver's question, I mean, how common are fraud complaints
- So basically, it will examine the value to Louisiana. ...to examine the value to Louisiana's citizens
Keywords:
public utility, common carrier, regulation, Public Service Commission, New Orleans, constitutional amendment, distributed energy, energy storage, electricity demand, virtual power plants, reliability, hurricane resilience, esthetics, cosmetology, hair services, beauty industry, Louisiana regulation, Louisiana Economic Development, sunset law, legislative authority
TX
Transcript Highlights:
- Norway citizens.
- In 2017, the agency began collecting complaints online.
- complaints received from the public.
- Senator: We're getting lots of complaints that regular citizens are really having trouble with certain
- Senator: We're getting lots of complaints that regular citizens are really having trouble with certain
Bills:
SB 1
Committee:
Senate Finance