Video & Transcript : 'technology services' :
Page 166 of 500
US
US Federal 2025-2026 Regular Session
Hearings to examine the Freedom of Information Act, focusing on perspectives from public requesters. Apr 8th, 2025 at 09:15 am
Senate Judiciary
Transcript Highlights:
- Outdated technology.
- Transparency could be achieved by using technology to allow requesters to search for specific keywords
- out of the dark ages when it comes to technology and using that.
- that helps information get disclosed, but technology that helps with preservation of information.
- And I think if Congress can develop specific technological criteria. That would go a long way.
CA
California 2025-2026 Regular Session
Assembly Business and Professions Committee Jun 16th, 2026
Transcript Highlights:
- Allied is an industry leader in private security services.
- Santa Cruz study found employers raised prices, cut staffing, and replaced workers with technology.
- Mark Miller, with Securitas Security Services, in opposition. Thank you.
- There was no siren, no call to emergency services, and no outreach to us as his parents.
- What happened to the nation that put people on the moon with 1960s technology?
Summary:
The Assembly Business and Professions Committee heard several Senate bills, with most of the discussion focused on worker training, public safety, and consumer protection. SB 1203 by Senator Smallwood-Cuevas would expand training and de-escalation requirements for private security officers. Supporters, including security workers and labor groups, said the bill would better prepare officers who often respond first to mental health crises and violent incidents. Opponents, including security industry representatives and business groups, argued it would impose major costs, create training bottlenecks, and could reduce licensed security coverage. The committee ultimately voted the bill out on a due pass recommendation to Labor and Employment, with some members noting future amendments to address training capacity and employer-provided training.
The committee also approved SB 936 by Senator Blakespear, which would restrict retail sales of nitrous oxide canisters larger than 8 grams while preserving legitimate medical, dental, culinary, and automotive uses. Support came from county officials, public health groups, waste management organizations, law enforcement, and local governments, who described rising misuse, impaired driving, and recycling hazards. No opposition testimony was presented, and the bill passed to Public Safety.
SB 1271 by Senator Reyes, aimed at strengthening California’s midwifery training pipeline by requiring data collection on licensed midwife preceptor capacity, also passed unanimously to Health. Supporters said the bill would help address shortages in rural birth care and improve access to training for aspiring midwives. SB 903 by Senator Padilla, which would place guardrails on the use of AI in mental health and psychotherapy settings and prohibit AI from being marketed as a therapist, drew emotional testimony from a mother whose son died by suicide after extensive chatbot interactions. Health and behavioral health groups supported the measure, while several industry and health organizations were opposed unless amended; the committee nevertheless sent it to Privacy and Consumer Protection on a unanimous vote. The committee also approved SB 1165 on consent and then adjourned.
TX
Texas 89th Regular
Appropriations - S/C on Article III Feb 25th, 2025
Appropriations - S/C on Article III
Transcript Highlights:
- Some requests are tied to CCAP debt service as well.
- Item 6 provides details on CCAP debt service request.
- So in space and aerospace technology.
- This funding is necessary to obtain the top faculty, technology, and student support services. increase
- Many of those are more technologically related.
NM
New Mexico 2025 Regular Session
IC - Legislative Finance Jul 22nd, 2025
Transcript Highlights:
- We really do try to protect our technology.
- And how can we impact the world with this new technology?
- and engineering. technologies throughout our company.
- , which is now the Technology and Innovation Office.
- Great one: information technology.
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Ways and Means Jun 21st, 2026 at 10:00 am
Joint Committee on Ways and Means
Transcript Highlights:
- Through our communication access training and technology services, CATS Division, MCDHH, Through our
- communication access training and technology services, CATS Division, MCDHH addresses these risks upstream
- On technology, the OVA works jointly with the Executive Office of Technology Services and Security, EOTSS
- , for software services and security, EOTSS, for software and technology support, as well as data infrastructure
- Technology also plays an important role in improving accuracy and service.
Summary:
The hearing was a FY27 budget session on Health and Human Services held in Mattapan, hosted by the Joint Committee on Ways and Means. Opening remarks from Senator Lydia Edwards, Representative Brandy Fluker-Reed, Representative Russell Holmes, and Boston Public Library President David Leonard emphasized the significance of holding the first Ways and Means hearing in Mattapan, the importance of community access, and the role of libraries as human services institutions. Committee members and attendees introduced themselves before agency testimony began.
MassAbility testified first, describing its mission to support people with disabilities through employment, independent living, and disability determination services. The agency highlighted federal funding uncertainty, a modest FY27 budget reduction, and a proposed reworking of its home care program, which it said is outdated and should better target those most in need. Members questioned the home care cut, staffing reductions, and federal coordination. MassAbility also shared a participant story about recovery and community support to illustrate the impact of its services.
The Massachusetts Commission for the Deaf and Hard of Hearing then presented its FY27 request, focusing on interpreter and captioning access, workforce development, emergency communication, aging-related hearing loss, and transition services for deaf and hard-of-hearing youth. Members asked about interpreter shortages, after-hours emergency coverage, ASL education, and community training; the commission said it is expanding mentorship and referral systems but still faces staffing and vendor challenges. The Massachusetts Commission for the Blind followed with a $30.8 million request, describing services for nearly 9,000 consumers, peer support groups, vocational rehabilitation, and Turning 22 services, while noting federal funding uncertainty and a 7% budget cut. Members raised concerns about maintaining services with fewer resources, and the commissioner said the agency had trimmed overhead and could manage the proposal.
The Office for Refugees and Immigrants closed the segment, outlining expanded legal, housing, workforce, citizenship, and financial literacy supports for immigrants and refugees, including Know Your Rights trainings, legal defense initiatives, and the Massachusetts Access to Counsel Initiative. Members discussed the effects of federal policy changes, the loss of refugee resettlement funding, and the need for state support to fill gaps. No votes were taken in the portion provided; the hearing consisted of agency presentations and committee questioning.
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Ways and Means Mar 9th, 2026
Joint Committee on Ways and Means
Transcript Highlights:
- services.
- I’m Jason Snyder, Commonwealth CIO, and Secretary of the Executive Office of Technology Services and
- Secretary of the Executive Office of Technology, Services, and Security.
- of service consumption or other relevant service metric.
- So it's a way for us to share the true cost of providing the end-to-end service, not just the technology
Summary:
The hearing in Barnstable opened with remarks from the House and Senate co-chairs about the importance of holding Ways and Means budget hearings on the Cape, especially given the region’s seasonal economy and infrastructure needs. The committee then heard testimony from Labor and Workforce Development Secretary Lauren Jones on the governor’s FY27 budget proposal. She highlighted funding for workforce programs including the Workforce Competitiveness Trust Fund, Career Technical Initiative, registered apprenticeship, YouthWorks, reentry workforce programs, and services for young adults with disabilities. She also discussed MassHire career centers, the MassHire Innovation Project, and the Department of Unemployment Assistance modernization effort, noting improved call wait times and claims processing, but acknowledging continued challenges and federal funding uncertainty.
Members asked about job-seeker barriers such as child care, housing, and transportation; domestic outmigration of young workers; youth work permits; unemployment insurance costs and the COVID assessment on employers; and the state’s unemployment rate and UI trust fund solvency. Jones and Undersecretary Josh Cutler explained the difference between workforce training funds and the unemployment trust fund, described the statewide trigger that extends unemployment benefits from 26 to 30 weeks when regional unemployment averages 5.2 percent, and said the administration is reviewing the trust fund with labor and business stakeholders. They also said the administration is trying to preserve front-line DUA staffing while shifting resources to customer service and adjudication, including a Friday adjudication pilot and seasonal hires.
Senators and representatives also pressed the administration on regional equity in workforce funding, especially for Hampshire Franklin MassHire, which was described as serving a large rural area with fewer resources than other regions. Administration officials said they are reviewing MassHire funding formulas and modernizing the system with a policy committee and state workforce board input, but did not offer an immediate fix. The committee also heard that early childhood education apprenticeships are expanding quickly, with state funding leveraged to secure federal grants and support new Grow Awards. The hearing then moved to the Executive Office of Economic Development, where Secretary Eric Paley outlined House 2 proposals for economic development, including support for the Community One Stop for Growth, rural economic development, workforce partnerships, life sciences, advanced manufacturing, AI, small business assistance, tourism, and tax incentives. Undersecretary Leila D’Amilia followed with testimony on consumer affairs and business regulation, describing funding for consumer protection, banking oversight, occupational licensure, and public safety inspections.
CA
California 2025-2026 Regular Session
Assembly Committee on Economic Development, Growth, and Household Impact Apr 22nd, 2025
Transcript Highlights:
- A spotlight is being placed on this technology.
- The United Nations has proclaimed 2025 as the International Year of Quantum Science and Technology.
- Whoever leads the quantum technology wins the world. It's that important.
- Companies working in quantum technologies are not inclined to share information.
- And I think this will also bring more education forward about new technology.
Summary:
The Assembly Economic Development, Growth, and Household Impact Committee met in person and established quorum after beginning briefly as a subcommittee. The committee adopted its rules and then heard several bills focused on economic recovery, housing, technology, retail theft, and utility infrastructure. AB 265 (Caloza) would create a $100 million state-funded small business and nonprofit recovery program for organizations affected by declared emergencies; it drew broad support from small business, nonprofit, chamber, city, and community groups, with no opposition voiced. AB 797 (Harabedian) proposed a zero-cost state financing structure using CRA-backed securities to help community nonprofits buy wildfire-damaged properties at fair market value and prevent predatory investor purchases; it was presented as a community stabilization tool and received support from the California Community Foundation, with no opposition. AB 940 (Wicks/Ellis) would establish quantum innovation zones to strengthen California’s quantum computing economy, and AB 949 (Shiavo) would create a retail theft grant program for small businesses to fund security improvements and theft prevention measures; both bills were supported by business and university witnesses, though one member said they would not vote for AB 949 due to concerns about broader crime policy. AB 1347 (Carrillo) proposed a pilot program to speed utility interconnections in priority growth regions, including allowing developers to trade expedited connections for upfront infrastructure cost recovery and use microgrids in some cases; it had no opposition in the hearing.
Committee members generally expressed support for the bills, especially those aimed at disaster recovery and small business resilience. Questions on AB 940 focused on where quantum innovation zones might be located and how local governments and universities would coordinate; the author and witnesses said the zones should be open statewide and could build on existing research centers such as Berkeley, Stanford, Caltech, UCSB, UCLA, and UCSC. On AB 797, members discussed the need to protect homeowners from below-market offers after wildfires. On AB 949, the author emphasized that modest grants could help small businesses make security upgrades and prevent repeated theft losses.
The committee voted to send AB 265, AB 797, AB 940, AB 949, and AB 1347 forward, generally on party-line or near-unanimous votes, with the bills reported out of committee and placed on call as needed. The consent calendar, including AB 254, AB 415, AB 655, AB 1232, AB 1254, AB 1477, and HR 27, was also approved. The hearing adjourned at 10:33 a.m.
NM
New Mexico 2025 Regular Session
IC - Science, Technology and Telecommunications Sep 22nd, 2025
Science, Technology & Telecommunications Committee
Transcript Highlights:
- The main area we're focusing on right now is the IT service management tool.
- It's the National Institute of Standards and Technology (NIST) Baseline.
- They don't see the importance of technology.
- The picture on the right is Sirius Technologies.
- They're, I think, behind where technology could go.
US
US Federal 2025-2026 Regular Session
US House Floor Proceedings (Thursday, February 12, 2026)
US Federal House Floor Meeting
Transcript Highlights:
- Everybody knows that technologies.
- </c> like tasers and similar technologies like tasers and similar technologies exist<00:52:47.599><c>
- </c> where through the use of technology where through the use of technology people<00:58:52.240><c>
- </c> people getting this type of technology. people getting this type of technology.
- Words cannot fully public service.
CA
California 2025-2026 Regular Session
Assembly Budget Subcommittee No. 4 on Climate Crisis, Resources, Energy, and Transportation Apr 8th, 2026
Transcript Highlights:
- Fire Service are the lead entities in that area.
- Forest Service about consolidating their operations.
- Wildland Fire Service. So let me hit on the first one, which was the United States Forest Service.
- Wildfire Service.
- So we continue to evaluate all that technology.
Summary:
The subcommittee began by announcing a change in the agenda order, moving item 6 ahead of item 1 and then item 7, and noting there would be no votes taken on any items that day. Item 6 covered a proposed operational efficiencies control section for the Natural Resources Agency that would let multiple departments jointly fund landscape-scale or multi-jurisdictional projects and allow Finance to transfer climate bond funds to a lead state entity. The LAO said the proposal was reasonable but suggested the Legislature consider requiring summary notification on how it is used; Finance said it would consider that request.
Item 7 focused on the 2026-27 biodiversity and nature-based solutions spending plan. Finance and the Wildlife Conservation Board described the climate bond funding for habitat restoration, wildlife crossings, public access, tribal nature-based solutions, and related work, including $111 million proposed for WCB and $30 million for Salton Sea habitat and public access projects. The LAO supported the overall approach but flagged the San Andreas Corridor Program as an area where the Legislature may want to specify geographic priorities. Members discussed the pace of Salton Sea work and whether the proposed projects would count toward disadvantaged community goals.
Item 8 addressed Cal Fire’s aviation contract and staffing needs for wildfire response. Cal Fire said year-round fire activity, a larger and more complex aircraft fleet, and labor market pressures justified the proposed contract increase, including more mechanics, pilots, and maintenance support. The LAO recommended approval, saying the proposal addressed health and safety concerns. Members asked about contractor staffing, competition in the bidding process, and future technology for early fire detection and suppression.
The committee then took up item 1 on golden mussel containment. Fish and Wildlife described the invasive species’ spread in the Delta, the task force and response framework, and a request for eight new positions funded by Prop. 4 to support control plans, outreach, monitoring, research, and coordination with partners and law enforcement. Members pressed the department on whether the state should fund more direct decontamination infrastructure and grants to local water managers, and on the realistic goal of containing the mussel. The chair and several members emphasized the urgency of the threat and requested an itemized breakdown of the $20 million request. The hearing then moved to a broader LAO overview of wildfire prevention and response funding, where the LAO summarized the state’s funding mix and warned that ongoing wildfire resilience funding will likely decline as one-time bond and GGRF funds are exhausted, prompting discussion of long-term funding options and the balance between prevention, suppression, and community hardening.
FL
Florida 2026 Regular Session
Governmental Oversight and Accountability Dec 2nd, 2025
Governmental Oversight and Accountability
Transcript Highlights:
- that we provide good services and are good stewards of taxpayer dollars.
- We’re working closely with our vendor, our Office of Technology Services, the Division of Administration
- The technology giving leadership a single point of truth for fleet conditions.
- The technology provides an accurate depiction of asset inventory.
- of the technology.
Summary:
The Committee on Government Oversight and Accountability met with a quorum and heard several presentations on state fleet management. The Department of Agriculture and Consumer Services described its new fleet tracking rollout using AT&T/GeoTab devices, funded with $804,000, to monitor vehicle location, fuel use, idle time, driver behavior, and maintenance needs in real time. Members asked about whether the system was unique to FDACS and whether it duplicated reporting to the Department of Management Services; the agency said it was still implementing the system and would follow up on those questions.
The Florida Fish and Wildlife Conservation Commission presented on its large and diverse fleet, including more than 4,000 assets, and explained that it uses both the statewide FleetWave system and the Samsara telematics platform. FWC said FleetWave is used for monthly reporting and replacement tracking, while Samsara provides real-time location and diagnostics, reducing administrative burden and improving accountability. The Florida Department of Highway Safety and Motor Vehicles and Florida Highway Patrol then outlined their fleet operations, emphasizing that most assets support law enforcement, that multiple manual systems create data inaccuracies, and that they are seeking a $750,000 increase to modernize fleet management with telematics, automated receipt processing, and a centralized database to improve safety and efficiency.
The committee also considered SPB 7010, which would authorize the Department of Financial Services and local governmental entities to allow post-tax Roth contributions in deferred compensation plans, in addition to existing pre-tax contributions. After a brief explanation, there was no debate or public testimony, and the committee voted to submit the bill as a committee bill. The roll call showed the measure was favorably reported, and the meeting then adjourned.
CA
California 2025-2026 Regular Session
Senate Energy, Utilities and Communications Committee Apr 13th, 2026
Energy, Utilities and Communications
Transcript Highlights:
- They don't have to worry about cost of service.
- So we don't want to lose out on this incredible technology.
- Do pass, to be amended, in the Privacy, Digital Technology and Consumer Protection Committee.
- Do pass, to be amended, in the Privacy, Digital Technology and Consumer Protection Committee.
- And it bars utilities from canceling a service connection without the applicant's consent.
US
US Federal 2025-2026 Regular Session
Hearings to examine the nomination of Paul Lawrence, of Virginia, to be Deputy Secretary of Veterans Affairs. Feb 19th, 2025 at 08:30 am
Senate Veterans' Affairs
Transcript Highlights:
- Service lines at VA hospitals and clinics have been halted.
- female service members that have survived raped rape and by other Service members want to only speak
- , five years of federal service.
- I implemented technology.
- My service was such that I'm ineligible for healthcare.
Keywords:
veterans affairs, VA modernization, employee layoffs, mental health, suicide prevention, transparency, senate committee, bipartisan support, oversight
Summary:
The meeting involved detailed discussions on various veterans' issues, particularly focusing on the challenges faced by the Department of Veterans Affairs (VA) amidst a backdrop of significant staffing changes. Members expressed deep concerns over the recent layoffs of over 1,000 VA employees, emphasizing the crucial nature of these positions in the context of mental health support for veterans, particularly amid rising suicide rates. Senators articulated the need for transparency and effective communication between the VA and Congress to avoid further breakdowns in services. The session also spotlighted the ongoing modernization of VA systems and the urgent need to streamline processes to benefit veterans effectively.
CA
Transcript Highlights:
- These college students are required to use technology in order to get their degrees.
- And when it gets to the other committee, we're more focused on the technological and the...
- that we have, the amazing technology that we have, thank you. ...technology that we have, the amazing
- Technology is changing fast, and unfortunately so are the ways people can misuse it.
- work as soon as services are needed.
CA
California 2025-2026 Regular Session
Assembly Utilities and Energy Committee Apr 22nd, 2026
Utilities and Energy
Transcript Highlights:
- You've got to cap the pipe that's going from the main to the service.
- —of proven, scalable technologies that can reduce emissions.
- —of proven, scalable technologies that can reduce emissions.
- This is not an emerging technology.
- It wasn't the technology. And so how do we limit that human error?
CA
California 2025-2026 Regular Session
Senate Labor, Public Employment and Retirement Committee Jun 17th, 2026
Transcript Highlights:
- Hello, Lorraine Freas, Department of Health Care Services.
- Supervisor, Department of Health Care Services. RTO is killing morale.
- I'm a hospital unit service coordinator, and I support this bill.
- to service alongside them.
- It's hard for, you know, to take up technology.
Summary:
The committee heard extensive testimony on AB 1729, which would update California state telework policy. The author and many unionized state workers argued that telework has improved productivity, reduced emissions and commuting costs, saved the state money on office space, and should be governed by written, evidence-based departmental policies rather than blanket return-to-office mandates. Supporters emphasized flexibility, morale, and the need for transparency through a public dashboard. There was no opposition testimony, and the bill was later moved on a 2-1 vote, with the item placed on call.
Members also heard AB 805, which would create a Career Apprenticeship Bridge Program to connect high school career technical education with registered apprenticeships. The author and supporters said the bill implements recommendations from the California Youth Apprenticeship Model report and would expand earn-and-learn pathways, especially for youth facing barriers. The bill passed the committee 3-0 and was placed on call.
Two workers’ compensation and labor-relations bills drew sharp opposition. AB 1576 would reform the Subsequent Injury Benefit Trust Fund; supporters said it would reduce litigation and employer assessments, while opponents argued it did not go far enough and preferred the administration’s trailer bill. AB 1582 would make it an unfair labor practice for UC or other higher education employers to disregard arbitration decisions on contracting out; supporters said it would protect arbitration outcomes for service workers, while UC argued it would interfere with bargaining agreements and threaten patient and student services. Both bills were moved on 2-1 votes and placed on call.
After quorum was established, the committee also advanced AB 1630, allowing union representatives to invite bargaining-unit members to observe meet-and-confer sessions remotely; AB 2650, a CalSavers cleanup bill to improve retirement savings access and administration; AB 2054, expanding paid family leave eligibility for relatives of military service members on domestic duty; AB 2157, making permanent the Displaced Oil and Gas Workers Fund pilot program; and AB 1838, requiring bidders on local public works projects to disclose recent wage-and-hour violations. AB 1630 and AB 2157 were both placed on call after divided votes, while AB 2650 and AB 2054 passed 2-1 and 3-0 respectively, and AB 1838 was placed on call after a 1-1 vote. The transcript ends as the committee begins AB 2682, which would conform the appeal process for transportation network company driver unionization law.
NM
New Mexico 2025 Regular Session
IC - Economic and Rural Development Aug 11th, 2025
Economic & Rural Development & Policy Committee
Transcript Highlights:
- We're really excited about quantum technology.
- Where can the technology go? Who can it serve?
- They teach you how to do various kinds of technology things.
- telephone services.
- Finally, we hope to work with local internet service providers to reduce costs. ...service providers,
CA
California 2025-2026 Regular Session
Senate Budget and Fiscal Review Subcommittee No. 5 On Corrections, Public Safety, Judiciary, Labor and Transportation Mar 5th, 2026
Transcript Highlights:
- The system itself, the technology is acquired as a service through our vendor partners.
- Our fifth and final finding is that 911 technology will continue to evolve.
- We don't have to translate between one vendor's technology and another vendor's technology.
- We don't have to translate between one vendor's technology and another vendor's technology.
- , we wouldn't be able to provide services to nearly 8,000 of those victims.
AZ
Transcript Highlights:
- SB 1855, Human Services, 2026-2027. SB 1857, Local Government, 2026-2027.
- It renames the technology content protection for minors fund as the technology protection for minors
- Interfering with religious services.
- And we heard some arguments in case. is interfering with a religious service.
- quotes because— They're assembled for a religious service or activity.
Summary:
The Senate opened with prayer and the Pledge of Allegiance, recorded attendance, welcomed former Senator Limpancrazi, and recognized page Owen Washburn and his family. The chamber then moved through messages and second-reading listings, and the Committee of the Whole considered several House bills. HB 2398, dealing with watercraft operation and peer-to-peer watercraft sharing insurance, received a floor amendment clarifying the types of insurers that may provide primary commercial boat liability coverage and was reported do pass as amended. HB 2477, relating to the Arizona Education Savings Plan, was amended to add investment guardrails, conflict-of-interest protections, an advisory team, limits on land investments, and statutory treatment of the local government investment pool, then reported do pass as amended.
The Committee of the Whole also considered HB 2251 on midwifery, which was amended to transfer oversight of licensed midwives from the Department of Health Services to the Naturopathic Physicians Medical Board, add a licensed midwife to the board, separate midwife and naturopathic funds, apply investigative and disciplinary procedures, and make conforming changes; it was reported do pass as amended. HB 2991, concerning minors’ access to technology content and social media, drew extensive debate. A floor amendment revised age-signal and parental-consent procedures, changed default settings language, removed a private right of action, and made other technical changes. Senators Tise, Epstein, and others argued the bill still raised serious First Amendment and censorship concerns, while Senator Bullock defended it as a child-safety measure that did not require uploading ID. The bill was ultimately reported do pass as amended.
In third reading, the Senate adopted the Committee of the Whole report, retained HB 2397 on the calendar, and voted on several bills. HB 2104, HB 2105, HB 2763, HB 2786, HB 2771, HB 2782, and HB 4117 passed; HB 2457, HB 2494, and HB 2696 failed. HB 2457 and HB 2494 drew opposition over local control and land-use concerns, while HB 2696, aimed at fuel and gas prices, drew criticism that the Commerce Authority was not the right vehicle and that the issue was driven by federal policy. HB 4117, relating to offenses against public order and religious services, passed after sharp debate over whether it would protect worship or chill protest and free speech, with opponents warning of vague language and potential political prosecutions. The Senate also voted to reconsider its prior action on HB 2311 and HB 2601, requested the House return HB 2995 for reconsideration, and adjourned until Thursday, June 11, at 10:00 a.m.
MN
Minnesota 2025-2026 Regular Session
Consumer Rights in Minnesota – Senator Mark Koran Mar 3rd, 2025
Minnesota Senate Floor Meeting
Transcript Highlights:
- So we already have a wide variety of services in Minnesota for which we are...
- I've been involved in all the technology.
- I'm a process guy, not a technology guy, but what do we do when AI is applied here?
- Technology is in almost every facet of their life, whether they want it or not.
- </c><00:09:26.680><c> are</c> um to make sure vital services are um to make sure vital services are uninterrupted