Video & Transcript Research : '911 operators'
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WI
Wisconsin 2026 1st Special Session
Joint Committee on Finance May 12th, 2026
Joint Committee on Finance
Transcript Highlights:
- Disaster Fund, transfer of two Office of Emergency Communication positions, requests related to Live 911
- to one SEG position in the appropriation... ...for federal-aid state operations to one SEG position
- for general program operations.
- general program supplementation appropriation to the SEG annual Live 9-1-1 appropriation funded by the 911
- Additionally, it would require that DNR continue operations at the rural state fish hatchery in the 2026
NH
Transcript Highlights:
- <00:03:41.280>
bill This bill addresses an important but often overlooked issue for youth operators - Under current law, if a youth operator who is turning 21 has a birthday that falls on a weekend, they
- It allows youth operators to renew up to 30 days before their 21st birthday and receive a temporary license
- It prevents young drivers from operating with expired licenses.
- They typically find out about it because a good Samaritan typically calls 911 after they've traveled
MN
Minnesota 2025-2026 Regular Session
Committee on Health and Human Services - 04/14/26
Health and Human Services
Transcript Highlights:
- operational operational cost<01:12:36.680>
today's <01:12:37.160>challenges. - operational challenges baseline. operational challenges baseline.
- So, that's part of the operational So, that's part of the operational aspect<01:13:10.160>
of - What are those operational things that we are somehow impeded your ability to operate creatively across
- What are those operational things that we are somehow impeded your ability to operate creatively across
MN
Minnesota 2025-2026 Regular Session
House higher education panel questions U of M representatives about award 1/23/25
Minnesota House Floor Meeting
Transcript Highlights:
- have seen quicker response times to 911 have seen quicker response times to 911 calls<00:32:17.679
- UMPD is also helping cover 911 calls, which is really important.
- UMPD is also helping cover 911 calls, which is really important.
- UMPD is also helping cover 911 calls, which is really important.
- <01:16:19.080>
calls Safety work and making false 911 calls Safety work and making false 911
Summary:
The committee heard testimony from Amber Cameron of the University of Minnesota’s Office for Public Engagement about the University’s Outstanding Community Service Awards and, specifically, the community partner award given to Communities United Against Police Brutality in 2021 and 2024. Cameron explained that the awards program recognizes faculty, staff, students, and community partners, that nominations are reviewed by University selection committees using criteria such as positive societal impact, innovation, extraordinary results, and overall impression, and that the committee evaluates only the application materials. She said the nomination for Communities United Against Police Brutality described a long-standing partnership with the University through student learning, including work through the Center for Community-Engaged Learning and a student white paper connected to the passage of Travis’s Law.
Committee members raised concerns about the organization’s history, its public messaging, and whether it was appropriate for the University to honor it. One member argued that the group’s IRS records showed it was formally organized in 2020, questioned claims that it had existed for 25 years, and objected to the organization’s letterhead and activism. Cameron responded that the award does not require formal tax status and that the selection process relies on the nomination packet rather than outside information. She also said the award nomination documented work with 130 course offerings across 17 academic departments and about 1,000 students over 24 years.
Cameron further said the award program was being phased out and retooled into a new internal Engaged Scholar Awards program focused on community-engaged scholarship rather than volunteer service. No vote or formal action was taken during the exchange, and the discussion ended with questions about the nomination materials and how the University defines the organization’s work with students and faculty.
MN
Transcript Highlights:
- I'd like to thank Senator Kunesh for carrying this bill, which supports operations, including PELSB's
- Section 17 does a couple of key things: it increases operating funds to cover staff salaries, without
- Section 17 is about funding operations and alternative pathways.
- Section 17 is about funding operations and alternative pathways.
- Section 17 does a couple of key things: it increases operating funds to cover staff salaries, without
FL
Florida 2026 4th Special Session
January 22, 2026 - 10:30 AM
Transcript Highlights:
- And when you call 911, three people show up: police, fire, EMS. We want them to be the best.
- And as I said earlier, 911 is very important to our people.
- And I think when you call 911, you want the best in the body to show up. So we can't discount them.
- Would 9-1-1 operators and EMS be included in that?
- The overall operating cost has gone up by almost 141% in 2 years.
NM
New Mexico 2026 Regular Session
House - Appropriations and Finance Jan 14th, 2026 at 08:34 am
House Appropriations & Finance
Transcript Highlights:
- Also, within the legislation, we talk about 988 and 911 collaboration.
- You all, I'm sure, know about 988 and 911.
- And we have a lot of different counties and municipalities that oversee the 911.
- So it really is important to us that we don't disturb agency operations.
- We are looking at some operational improvements as well.
OK
Oklahoma 2026 Regular Session
Agency Performance Review and Budget Request Hearing - Office of Emergency Management Feb 16th, 2026 at 05:30 pm
Transcript Highlights:
- We've absorbed the state 911 office as of 2015 when it was established, but we just oversee them administratively
- on the transition into recovery and getting communities back to some sort of sense of normalcy in operation
- That's our standard annual expected payroll and operating expense.
- The 911 revolving fund is restricted.
- Bringing that down a little bit further, the federal funding is 91% of our operating costs as of last
Summary:
The committee held a budget hearing for the Oklahoma Office of Emergency Management, with Director Annie Verst presenting the agency’s FY26/FY27 request and explaining the agency’s role in disaster response, recovery, preparedness, and mitigation. She said OEM remains a lean agency focused on coordinating resources for local governments, supporting recovery after disasters, and helping communities build resilience. She highlighted recent activity including wildfire response, multiple fire management assistance declarations, $83 million in public assistance payouts, use of the new state disaster revolving fund, and implementation of an Oklahoma resilient recovery strategy and ARPA-funded rural public safety grants.
Verst emphasized uncertainty in federal funding and FEMA operations, saying hazard mitigation assistance has been canceled for the first time since 1988, some obligations were delayed under DHS’s “Defend the Spend” review, and the emergency management performance grant period was shortened before later being resolved. She said OEM has restructured by eliminating obsolete administrative work, repurposing positions to regional coordinators, ending warehouse leases, and assigning fleet vehicles more efficiently. Her budget request included $3.7 million to cover a possible loss of federal operating support, $1 million for a required state hazard mitigation plan update, $3.8 million for the state emergency fund to cover anticipated 12.5% state shares and replenish prior expenditures, and $800,000 for anticipated other-needs/temporary sheltering cost share.
Members questioned her about Oklahoma Task Force One, the revolving fund, and whether OEM is shifting toward a response-focused agency. Verst said response remains local and OEM’s role is coordination, recovery, and mitigation, not replacing local emergency management. She explained Task Force One is used when local capacity is exceeded, is not currently funded by OEM for routine operations, and the revolving fund helps bridge reimbursement delays. She also said the hazard mitigation plan update would likely be done by an outside contractor or university partner. No votes were taken; the hearing ended after questions and thanks from the chair.
MN
Minnesota 2025-2026 Regular Session
Minnesota House passes SF2884, the Minnesota State Retirement System pensions bill 5/19/25
Minnesota House Floor Meeting
Transcript Highlights:
- So, like 911 operators and probation people. And maybe there'll be more.
- We're going to have a task force that's going to look at corrections workers and 911 communication operators
- corrections workers and 911 corrections workers and 911 communication communication communication
law <00:12:43.200>enforcement operators.- They are not law enforcement operators.
KY
Kentucky 2025 Regular Session
Disaster Prevention and Resiliency Task Force (11-21-25)
Transcript Highlights:
- Um, the response teams for 911 office.
- costs like the annual operating costs.
- costs like the annual operating costs.
- <00:24:16.080>
costs equipment and the the operating costs equipment and the the operating - Is the like the annual operating costs.
Summary:
The Disaster Prevention and Resiliency Task Force opened its sixth meeting by approving the minutes and then taking up a presentation from University of Pikeville representatives and local leaders on an Eastern Kentucky Disaster Relief Center at Bear Mountain in Pike County. Speakers included Greg May, Rep. Ashley Tacket Laferty, Lori Worth, and Laura Damron. They described repeated flooding and other disasters in eastern Kentucky, the lack of a single prepared relief location, and the need for a centralized, elevated site that could serve as a flood and broader natural-disaster hub.
The presenters said the Bear Mountain property, about 530 acres and well above flood levels, could support a multi-use facility combining disaster response functions with university and community uses. Proposed features included a command and communications center, distribution space, emergency shelter, medical and clinic support, food service, restroom facilities, RV hookups, and an indoor track/distribution building. They emphasized that the project would help avoid disrupting existing venues such as the Pikeville Expo Center and Jenny Wiley State Resort Park, while also supporting tourism and economic recovery. Committee members asked about community and emergency-management support, annual operating costs, and resilience standards such as tornado-related building codes.
In response, the presenters said local stakeholders, including Appalachian Wireless, Pikeville Medical Center, Community Trust Bank, the city of Pikeville, and emergency management officials, had expressed support. They said the university planned to absorb some operating costs through multiple uses of the facility, community camps, and budgeted maintenance, and that construction documents were nearly complete with plans to begin building within months. After the presentation, the chair thanked the presenters and moved the committee into its recommendations discussion, noting the broader fiscal and humanitarian importance of disaster preparedness and resiliency and indicating that future legislation would likely follow from the task force’s work.
AL
Alabama 2026 1st Special Session
Alabama House Ways and Means General Fund Committee Feb 18th, 2026
Ways and Means General Fund
Transcript Highlights:
- I am the current director of operations on service of Alabama, which is based here in Montgomery.
- I am the current director of<00:25:23.279>
operations <00:25:24.400>on <00:25:24.640> - <00:28:26.640>
and employed business op uh operators and employed business op uh operators - My business operates in the trucking industry.
- The folks who run the operation estimate that this bill would cost between $500,000 and $600,000.
Keywords:
appropriation, transportation, judicial system, funding, state budget, Pickens County, local act, vehicle tag fee, registration fee, issuance fee, motor vehicle registration, license plate, replacement tag, transfer tag, renewal fee, county revenue, earmarked funds, ambulance service, emergency medical services, EMS
NH
New Hampshire 2026 Regular Session
House Legislative Administration (01/22/2026)
Legislative Administration
Transcript Highlights:
- <01:37:56.800>
and [clears throat] the branch operates and [clears throat] the branch operates - 911 911 maybe<05:28:33.280>
he <05:28:33.440>could <05:28:33.600>have <05:28:33.760 - calling 911 when it could save lives. calling 911 when it could save lives.
- , call 911, call 911, she<05:29:16.080>
could <05:29:16.240>still <05:29:16.480> - She didn't know that there was a 911 immunity law.
MN
Transcript Highlights:
- He yelled to another coach to run to the school to get the AED and to call 911.
- He yelled to another coach to run to the school to get the AED and to call 911.
- School to get the AED and to call 911, and then he started immediate chest compressions.
- It is a fundamental aspect of our daily school operations.
- Section 17 then essentially provides operations funding to cover staff salaries.
KY
Kentucky 2025 Regular Session
House Standing Committee on Judiciary (2-12-25)
Transcript Highlights:
- They should be sent out later today, and we'll be operating under the same rules as we have since I've
- would make them feel welcome. sent out later today and we'll be sent out later today and we'll be operating
- under the same rules as we operating under the same rules as we have<00:01:24.360>
uh <00:01:24.680 - I hid behind a truck and I called 911. The police got there.
- I operate a homeless shelter for women and children, many of whom are abused.
Summary:
The House Judiciary Committee met for its first meeting, established a quorum, welcomed new members and guests, and announced that committee rules would be sent out later. The committee then took up House Bill 38, sponsored by Representative Tipton, which would increase the penalty for repeated violations of an order of protection. Under the committee substitute, a third violation of the same protective order could be charged as a Class D felony instead of a Class A misdemeanor. The substitute was adopted by voice vote.
Representative Tipton said the bill was prompted by a constituent’s experience with repeated abuse and violations of protective orders, and he argued the change was needed to better protect the public. Maryanne Pratt testified in support of the bill, describing a long history of domestic violence, repeated violations of protective orders, stalking through calls and social media, and her fear for her safety. Several members expressed support and praised her courage. Questions focused on whether the bill would cover social media contact and on the committee substitute’s language requiring the same victim and same order.
Representative Burke raised concern that the same-victim language could allow an abuser to victimize multiple partners without triggering the felony provision. Tipton said the original bill was broader, that the change was added because of concerns about reverse protective orders, and that the issue might be revisited in the Senate. Scott West, speaking for the Kentucky Association of Criminal Defense Lawyers, said the bill addressed some concerns but warned that the third-offense trigger could be based on technical contempt findings rather than violent conduct, and he noted that stalking already can be charged as a felony in some cases. The discussion continued on those concerns, but no final action on the bill beyond adoption of the committee substitute was taken in the portion provided.
NM
Transcript Highlights:
- If I call 911 because I'm in line to vote and a guy is waving a gun around, and I call 911, can a sheriff
- I'm the president and CEO of Armstrong Energy Corporation, an operator based in Roswell.
- and operated producer based here in Farmington, New Mexico.
- Family-owned and operated producer based here in Farmington, New Mexico.
- Item that shut down their whole operation for months and months.
Keywords:
student use, wireless devices, public schools, policy implementation, education technology funding, misappropriation, petroleum products, oil and gas equipment, racketeering, criminal penalties, New Mexico, public safety, health regulations, community welfare, peace promotion, legislative reforms, election integrity, voter coercion, emergency procedures, polling place security
MN
Minnesota 2025-2026 Regular Session
House Higher Education Finance and Policy Committee 1/23/25
Higher Education Finance and Policy
Transcript Highlights:
- UMPD is also helping cover 911 calls, which is really important.
- UMPD is also helping cover 911 calls, which is really important.
- UMPD is also helping cover 911 calls, which is really important.
- UMPD is also helping cover 911 calls, which is really important.
- UMPD is also helping cover 911 calls, which is really important.
Summary:
The committee approved the January 21 minutes and then heard an overview from the University of Minnesota’s Office for Public Engagement on its community engagement awards program. Amber Cameron explained that the office supports partnerships across the university’s campuses and that nominations for the Outstanding Community Service Awards were evaluated by faculty and staff selection committees using criteria such as positive societal impact, innovation, extraordinary results, and overall application quality. She said the community partner award was based only on the nomination materials and described the award process, including that nominations could come from individuals, grassroots groups, or organizations and that the award carried a $5,000 prize.
The main discussion focused on the 2024 community partner award given to Communities United Against Police Brutality. Cameron said the nomination documented a long-standing relationship with the university through the Center for Community-Engaged Learning, including work in 130 course offerings over 24 years across 17 academic departments and participation by about 1,000 students. She cited examples from the nomination such as student research and policy work that contributed to Travis’s Law. Committee members questioned the organization’s age, its letterhead and public activism, the meaning of its relationship with the university, and whether the work was appropriate for an award. Cameron responded that the award did not require formal tax status and that her office facilitated the process rather than judging the organization’s broader views.
Members also asked for additional information on the vetting process, the courses involved, the award funding source, the ceremony, and related materials. Cameron said the awards were funded through OMN funding, that the program was being sunset and replaced with a new internal engaged-scholar awards structure, and that she would follow up on requests for documents, speaking notes, and other details. No votes were taken beyond approval of the minutes, and the committee moved on after the testimony and questions.
FL
Transcript Highlights:
- Under the bill, these grants may be used to support specialized training for 911 operators and EMTs and
- Hi, my name is Cheryl Verda, and I'm speaking today in my roles as the operations manager and advocacy
- Senate Bill 168 will establish training for 911 operators and emergency medical technicians to help them
- The boat was being operated with 11 of her closest friends and two adults.
- The boat was being operated by the father of one of the girls.
Summary:
The committee met and took up several criminal justice, public safety, and boating measures. It first heard SB 168, the Tristan Murphy Act, which would create mental health diversion options for eligible misdemeanor and felony defendants, expand mental health and substance abuse grant uses, require evaluations and treatment recommendations in certain cases, add Hillsborough County to a forensic diversion pilot list, and create a behavioral health data repository. After adopting a technical amendment, the bill received strong support from NAMI Florida, family advocates, sheriffs, and the Murphy family, and was reported favorably on a unanimous vote.
The committee also approved SB 86, expanding peer support programs for certain law enforcement support personnel, and SB 472, allowing inmates who complete approved education in correctional facilities to receive credit toward professional licensure requirements. Both bills were amended and then reported favorably without opposition. SB 276, which increases penalties for unlawfully sheltering or aiding an unmarried minor and creates a defense for actions taken to protect a minor from danger, drew questions about runaway youth, LGBTQ youth, and the scope of the defense; the sponsor said he was open to further amendment, and the bill passed favorably.
Members then approved SB 402, updating the unlawful use of uniforms, medals, or insignia statute to reference the armed forces by definition rather than by branch. SB 490, as amended, would let law enforcement, correctional, and correctional probation officers carry concealed off duty and exempt law enforcement officers, correctional officers, and active military service members from the three-day waiting period for rifle and shotgun purchases; it passed 8-1 after debate over the waiting period and equal treatment concerns. Finally, the committee passed SB 628, Lucy’s Law, to strengthen boating safety and penalties, after adopting an amendment that removed proposed changes to warrantless blood draws and boating education requirements; the bill was supported by the family of Lucy Fernandez and passed unanimously. The meeting then adjourned.
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Financial Services Jun 21st, 2026 at 10:30 am
Joint Committee on Financial Services
Transcript Highlights:
- We all operate ambulances. We all transport patients.
- Some of us do exclusively 911, others exclusively non-emergency transport, and others do both.
- Thank you for on the operating expenses to deliver EMS in that community.
- When these practices can't sustain operations, the result is not just lost business.
- When these practices can't sustain operations, the result is not just lost business.
Summary:
The Joint Committee on Financial Services held a lengthy public hearing with more than 70 people signed up to testify, focusing mainly on health insurance and health care access bills. Early testimony centered on H.1257/S.712, which would require insurance coverage for medically necessary treatment of genetic craniofacial conditions. Supporters included legislators, dentists, and medical experts who said these conditions are not cosmetic, can severely affect eating, speech, pain, and social functioning, and often create major financial hardship because insurers deny coverage. A related dental bill, H.1262/S.676, drew technical testimony from the Life Insurance Association of Massachusetts about implementation issues with the 2022 dental loss-ratio law, while the Massachusetts Dental Society supported H.1306/S.696 on transparency in dental network leasing and opposed H.1262. Representative Gentile also testified for H.4013, which would ban for-profit acute care hospitals and for-profit health insurers in Massachusetts, arguing that profit incentives undermine patient care.
A major portion of the hearing was devoted to H.1261/S.799, a bill to protect patients from surprise ambulance bills. Municipal fire chiefs, Boston EMS, nonprofit ambulance providers, and the bill’s Senate sponsor said the measure would require insurers to pay ambulance providers directly and promptly, cap patient out-of-pocket costs, and reduce confusion caused by out-of-network billing. Witnesses described ambulance services as essential public health infrastructure and said current billing practices can discourage people from calling 911 or leave municipalities and nonprofits unable to recover costs. Committee members asked about unpaid debt, municipal billing burdens, and how the bill would affect rates and reimbursement. No votes were taken during the hearing.
The committee also heard extensive testimony on H.1249/S.805, which would require screening for PANS/PANDAS in medical and clinical settings. Legislators, clinicians, parents, a teen with the condition, and educators described PANS/PANDAS as an infection-triggered inflammatory illness that can present as sudden psychiatric symptoms and is often misdiagnosed as a mental health disorder. Supporters said routine screening at well visits, emergency rooms, and other clinical settings would help identify children earlier, reduce unnecessary psychiatric treatment and hospitalizations, and improve outcomes. Testifiers repeatedly urged favorable action, emphasizing the personal and financial toll on families and the potential for early treatment to prevent long-term harm. The hearing concluded with continued testimony on these bills; no committee action or votes were announced.
MN
Minnesota 2025-2026 Regular Session
Committee on Judiciary and Public Safety - Part 2 - 03/27/26
Judiciary and Public Safety
Transcript Highlights:
- She called 911 multiple times. to do. She called 911 multiple times.
- They called<00:34:18.280>
911. called 911. called 911. - They called 911. The same two apartment. They called 911.
- Update some outdated operating.
- uh basically the the the operative uh basically the the the operative language<02:49:53.200>
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Public Safety and Homeland Security Jun 21st, 2026 at 01:00 pm
Joint Committee on Public Safety and Homeland Security
Transcript Highlights:
- In the Special Operations military community, we think about maps every single day.
- Those are the circumstances we face every single day when we’re overseas in special operations.
- Daily inspections are also conducted by ride operators and maintenance personnel.
- It must operate with no more than five pounds of force.
- She called 911 from inside the apartment and died from a lack of oxygen.
Summary:
The hearing focused on a range of public safety bills, with especially emotional testimony on the Maggie Hubbard Rental Safety Act, which would require short-term rentals to be inspected for smoke and carbon monoxide detectors and require platforms or agents to verify compliance before listing. Rep. Hadley Luddy, Sen. Julian Cyr, and the Hubbard and Waldron families described the fatal Airbnb fire that killed Shannon Hubbard and her daughter Maggie in New York, saying the deaths were preventable and that the bill would save lives. Committee members expressed sympathy and support for the families’ efforts to turn their loss into legislation.
The committee also heard testimony on a proposed peace officer oath (S. 1680), described by Sen. Lydia Edwards as a binding ethical standard tied to certification and recertification, with discipline and annual reporting to promote accountability and de-escalation. Rep. Tom Walsh testified for a bill requiring hotel and motel workers to be trained to recognize human trafficking and to post hotline signage, and later testimony supported a school safety data grant program to provide first responders with standardized, up-to-date school maps for emergencies. Another major topic was a bill to allow temporary door-locking devices in public buildings; supporters said the devices are removable, do not alter fire code, and could improve lockdown response during active shooter events.
Additional bills discussed included measures to transfer the Office of Emergency Medical Services to EOPSS, increase penalties for unlicensed hood-system cleaning, expand membership on the Massachusetts Fire Training Council, and strengthen confidentiality for peer support and critical incident stress debriefings. Firefighters and fire chiefs also supported a bill to tighten penalties for violations of hot-work regulations, citing the 2014 Beacon Street fire that killed Lt. Walsh and Firefighter Kennedy. Law enforcement groups backed a package including a Blue Star plate and Blue Alert system for fallen officers’ families, stronger move-over penalties, and a memorial fund, while the State Police Association supported the move-over provisions but asked for further work on the special state police officer bill before final action. No votes were taken during the hearing.