Video & Transcript Research : 'role models'
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TX
Transcript Highlights:
- That's the model.
- model works?
- I mean, in your capacity and your roles.
- Their roles are as advisory boards, right?
- Systems in your current role?
Keywords:
higher education, curriculum review, governing board, faculty council, ombudsman, faculty governance, decision-making, transparency, public meetings, department head, employment approval, public institutions, institutional oversight, education, funding, accountability, state budget, school performance, employment, Texas legislation
NM
New Mexico 2025 Regular Session
IC - Legislative Health and Human Services Nov 7th, 2025
Legislative Health & Human Services Committee
Transcript Highlights:
- , created models of temperatures that likely will happen in New Mexico.
- funding for OSI to enhance its role.
- alternative to the MCO model.
- to the ASO model.
- . to the ASO model.
FL
Transcript Highlights:
- That sort of thing is not really relevant to my role on the Board of Medicine.
- As far as my role on the board, we don't seem to have those cases come up.
- As far as my role on the board, we don't seem to have those cases come up.
- And so the role of Hope Florida is that navigator.
- We're not stopping there because that role is so important.
Summary:
The committee first considered the confirmation of Dr. John Lattell to the Florida Board of Medicine. In questioning, senators focused heavily on his views on abortion, vaccines, ivermectin, hormonal birth control, and the role of CDC/FDA guidance in board discipline cases. Dr. Lattell said the board should apply Florida statutes, described himself as strongly pro-life and skeptical of some federal health guidance, and said he would be sympathetic when judging fellow physicians because of his own experience in practice. Supporters praised his medical background, military service, and family medicine experience, while opponents argued his stated views could affect his ability to fairly discipline other doctors. The committee voted 5-2 to recommend confirmation, with Senators Polsky and Rouson voting no.
The committee then took up the confirmation of Taylor Hatch as Secretary of the Florida Department of Children and Families. Hatch outlined her background at DCF and APD and described department priorities including streamlining services, improving child welfare and behavioral health systems, expanding peer support, and reducing SNAP error rates. Members asked detailed questions about Hope Florida, the number and role of Hope Navigators, agency responsiveness on bill analyses, and accountability for community-based care contractors. Hatch said Hope Florida is a partnership-based navigation effort aimed at self-sufficiency, that 143 Hope Navigators are in place, and that the department is working to improve transparency and oversight through contracts, audits, and a proposed funding model.
Senators also pressed Hatch on the Hope Florida Foundation’s compliance history and on forensic audits of community-based care agencies, especially Northwest Florida Health Network. Hatch said the foundation is now in compliance and under audit, and that the contractor had completed corrective actions and was operating within current accountability limits. She said DCF had not yet conducted new forensic audits under her tenure but was preparing another round and was considering using contracted-services dollars to support that work. The discussion ended with continued questioning on oversight, staffing, and whether the agency could provide more formal bill analyses going forward.
HI
Hawaii 2026 Regular Session
CPC-CPN Joint Info Briefing - Tue Jan 13, 2026 @ 9:00 AM HST
Hawaii House Floor Meeting
Transcript Highlights:
- <00:33:39.400>
Uh their their role has diminished. Uh their their role has diminished. - In an open model. So that open model means reducing our revenue.
- serve, is a proven health care model serve, is a proven health care model here<01:09:38.680>
- integrated value-based care model. integrated value-based care model.
- insurance provider model will have. insurance provider model will have.
MN
Minnesota 2025-2026 Regular Session
Roadmap to Program Integrity and Fraud Prevention 3/9/26
Minnesota House Floor Meeting
Transcript Highlights:
- Obviously, technology will play a role here.
- Obviously, technology will play a role Obviously, technology will play a role here. here. here.
- So when we're compliance role.
- <00:47:31.200>
we really see it as our role to enforce. we really see it as our role to enforce - You view your role as settled now that this report is out?
Summary:
Judge Tim O’Malley, Minnesota’s director of program integrity, presented a roadmap to program integrity and fraud prevention built around nine areas for improvement, including leadership and culture, stronger program controls, better coordination among agencies and prosecutors, training, technology modernization, independent oversight, stakeholder engagement, and expanded resources. He said long-standing vulnerabilities in state programs have been exploited by organized criminals, and argued the state must shift from reactive enforcement to front-end prevention, faster detection, and recovery of improper payments. He emphasized that modern data sharing and analytics are especially urgent, and said oversight and accountability are essential for lasting change.
Fay Bernstein, a long-time DHS employee, testified that she experienced retaliation after raising contract compliance concerns years ago. She said she was removed from the building, barred from DHS property, investigated for months, and accused of racism and threatening leadership, which she denied. Bernstein argued DHS leadership lacks a fraud-prevention mindset and said the department’s culture punishes employees who speak up, while serious program failures have harmed vulnerable Minnesotans. She called for major leadership changes and firings at DHS.
Members questioned O’Malley about whether fraud was driven more by sophisticated criminals or by weaknesses in state systems. He said the vulnerabilities have existed for a long time and organized criminal groups are taking advantage of them, especially where data sharing is weak. Members also pressed him on whistleblower protections and retaliation; O’Malley said he should have included the legislature among places employees can report concerns, and said complaints should be thoroughly investigated with accurate information and appropriate consequences for supervisors who fail to act, ranging from coaching to termination depending on the case. No votes or formal actions were taken in this portion of the meeting.
ND
North Dakota 2026 1st Special Session
Higher Education Institutions Committee Apr 9th, 2026 at 08:30 am
Higher Education Institutions Committee
Transcript Highlights:
- The city funded it, but kind of used this model—the same type of model—but they funded it through the
- The city funded it, but kind of used this model to the same type of model, but they funded it through
- But one of them is that supporting role, which we were talking about in that shared services model, which
- their role is going forward?
- their role is going forward?
HI
Hawaii 2025 Regular Session
HED/EDN Joint Info Briefing - Wed Jan 29, 2025 @ 2:00 PM HST
Hawaii House Floor Meeting
Transcript Highlights:
- This is how I can role model these engagements and these tools for people.
- And when they see their role models using those tools, they're going to feel that permission and go at
- <01:41:57.960>
model <01:41:58.320>these <01:41:58.560>these is how I can role - model these these is how I can role model these these engagements<01:41:59.119>
and <01:41:59.320 - <01:42:01.560>
models and when they see their role models and when they see their role models
CA
California 2025-2026 Regular Session
Joint Committee on the Arts May 14th, 2026
Joint Committee on the Arts
Transcript Highlights:
- She's working on the statewide budget ask, but it's a model we've seen succeed in terms of incorporating
- work group, many of whom you will hear from, some of whom you’ll hear from today, who played a key role
- CDE recently updated the Career Technical Education Model Curriculum Standards for Arts, Entertainment
- The register Each aligned to California CTE model curriculum standards.
- And so being able to have one workforce model, at least for us, that we're able to tailor industry by
Summary:
The Joint Committee on the Arts held an informational hearing on California’s first sector-specific creative economy strategic plan, “California’s Future: Creative Strategies for Cultural Resilience, Economic Growth, and Global Leadership.” Chair Allen opened by framing the creative economy as a major state asset and urged support for arts funding in the May Revision, including California Humanities, museums, public media, cultural districts, LA28 arts programming, and AB 2319, which would create a $100 million post-production incentive. He also emphasized the need for next-step funding to implement the strategic plan and noted concerns about federal headwinds and declining creative-sector jobs.
California Arts Council Director Danielle Brazel, Institute for the Future’s Rachel Hatch, CDE’s Allison Frenzel, and Workforce Development Board representative Michael Weoff described how the plan was developed through AB 127 and related legislation, a 30-plus-member work group, and an interagency process. They outlined the plan’s phased approach and six priority areas, including preparing the workforce, stabilizing businesses, increasing revenue through cultural tourism, leveraging state incentives, defining and tracking ROI, and building state capacity. Testimony highlighted workforce pipelines, apprenticeship and pre-apprenticeship programs, digital badging, and cross-agency coordination, with speakers stressing that the sector is shaped by AI, climate change, affordability, capital access, and social cohesion.
A second panel of artists and advocates described on-the-ground implementation and the need for better data and support. Ricarlo Handy discussed the Handy Foundation’s apprenticeship pipeline into film and TV jobs and the difficulty of capturing freelance and 1099 creative work in state data. Joanna Reynolds described Arts for LA’s Creative Jobs Collective, which aims to create 10,000 living-wage creative jobs in Los Angeles County by 2030. Alejandro Gutierrez Chavez urged the state to embed artists in health, aging, behavioral health, and climate resilience systems, and Roxanne Messina Kaptur spoke about the need to treat arts careers as viable professions and expand residency and school-based artist programs. Senator Rubio, who joined the hearing later, shared her own background in teaching and the arts, supported arts education and small theaters, and raised concerns about AI, asking how schools and educators can adapt.
In the final panel, Rebecca Ratzkin reported on 26 town halls across eight regions, where more than 1,100 people attended and generally affirmed the plan while asking for better access to information, new financial models, clearer definitions and data, and stronger networks. Julie Baker of California for the Arts and California Arts Advocates argued the plan is an urgent blueprint for a sector that generates $288 billion and more than 820,000 jobs, but remains below pre-pandemic employment levels and is losing market share. She and others called for funding, statewide definitions, better data collection, and cross-agency implementation, while committee members and witnesses repeatedly emphasized that the plan will require political will and resources to move from strategy to action.
FL
Florida 2025 Regular Session
December 3, 2025 - 08:30 AM
Transcript Highlights:
- provides care for individuals who are uninsured and underinsured, Florida uses the managing entity model
- Now this is a limited exemption for those specific roles.
- Treatment foster care works best when the model is clearly defined and consistently applied.
- Every model will require a little bit of that.
- The department is maintaining such a heavy hand, if you will, in the development of this model.
Summary:
The subcommittee heard two Department of Children and Families implementation updates on measures passed in prior sessions. First, DCF reviewed House Bill 633, which increased oversight of behavioral health managing entities through biennial independent audits, standardized claims-based reporting, and new monthly outcome dashboards. The department said it had awarded the inaugural audit to Ernst & Young, found no significant waste, fraud, or abuse, but identified process risks involving financial controls, claims validation, data access, and system access controls. DCF also described its transition to standardized behavioral health coding and said the new public dashboard of 11 measures is posted on its website, though members asked for easier access and for hard copies of the audit report.
Members asked about how the department distinguishes Medicaid-covered services from department-funded services, how duplicate payment risks are being addressed, and whether the new reporting and audit requirements would improve oversight without disrupting services. DCF said it is the payer of last resort for uninsured or underinsured individuals, that some overlap with Medicaid is expected because Medicaid does not cover all behavioral health services, and that new claims edits and cross-checks are being built into the system. The department also said it had not found significant negative feedback from providers and that the new requirements are intended to improve transparency and accountability.
DCF then updated the committee on Senate Bill 7012, covering human trafficking data collection, domestic violence center certification, limited background-screening exemptions, expanded recruitment for child welfare staff, subcontractor liability protections, a four-year treatment foster care pilot, case management efficiency recommendations, and a statewide study of residential bed capacity for child victims of commercial sexual exploitation. The department said several items are already complete or underway, including limited exemptions in the screening clearinghouse, while others are in procurement or rulemaking. It identified Circuits 4 and 12 as the treatment foster care pilot sites and said the pilot will launch in January 2026. Members questioned recruitment metrics, pilot timing, and report deadlines; the department said final reports are expected by January and that some dates were flexible because of procurement and implementation timelines. The meeting ended after the presentations and questions, and the subcommittee adjourned.
CT
Connecticut 2026 Regular Session
Transforming Children's Behavioral Health Policy and Planning Committee May 13th Meeting May 13th, 2026
Transcript Highlights:
- They, based on their lived experience, are a model that recovery is achievable.
- MST is our multisystemic therapy standard model.
- care model.
- And this is the model you're going to want to access. This is an intensive in-home model.
- So, as Chris mentioned, some of the treatment models require family participation in order for the model
Summary:
The meeting opened with approval of the April minutes and brief administrative updates, including notice that House Bill 5447 had passed both chambers of the General Assembly. Speakers reflected on the bill’s key provisions, which include eating-disorder working groups, an evidence-based screening requirement for school-based health centers beginning July 1, 2027, and a DSS-led feasibility process to explore an inpatient psychiatric facility for young adults ages 14 to 21. New staff introductions were also made for the Behavioral Health Advocate’s office and the TCB team.
A major portion of the meeting focused on marketing and outreach for urgent crisis centers (UCCs) and the broader youth crisis continuum. Daydream Communications presented research showing low public awareness of UCCs but strong interest once families learn about them, with parents wanting specialized, compassionate care, clear expectations, insurance clarity, and bilingual support. United Way described its parallel work on a statewide crisis continuum marketing toolkit, using the SAMHSA framework of “someone to talk to, someone to respond, and somewhere safe to go,” and outlined plans to distribute consistent messaging through websites, social media, flyers, and community venues. Members emphasized coordinating with existing platforms and ensuring the marketing reflects the actual experience at UCC sites.
DCF then presented on adolescent substance use services, citing data showing high need and low treatment access among Connecticut youth. The department reviewed its ASAM-based continuum, SBIRT efforts in outpatient psychiatric clinics, medication-assisted treatment access, and statewide services such as MST, MST emerging adults, STRIDE, multidimensional family therapy, youth recovery supports, and the AIM matching tool. A new young people peer support program was highlighted, with referrals accepted from families, hospitals, community providers, DCF, youth diversion, and the judicial branch. Questions addressed parent consent, peer matching, and whether the AIM tool could be linked through 211.
The meeting concluded with an update from the Connecticut Suicide Advisory Board and its regional boards and grant-funded initiatives. Presenters reviewed the state suicide prevention plan, regional coalition work, postvention response, lethal means safety efforts, and the 988 capacity improvement grant that supports Connecticut’s centralized 988 contact center at United Way. They also shared youth suicide risk data from the Connecticut Youth Risk Behavior Survey, noting recent declines in reported suicidal ideation and attempts, and provided resources for training and materials. No formal votes were taken beyond the approval of the April minutes.
WA
Washington 2025-2026 Regular Session
Joint Committee on Energy Supply, Energy Conservation, and Energy Resilience Dec 3rd, 2025
Joint Committee on Energy Supply, Energy Conservation, and Energy Resilience
Transcript Highlights:
- We can do a lot of really complex grid analytics and modeling and identify these needs.
- But West Tech is working on Analytics and modeling and identify these needs.
- And just a bit about our role at Commerce.
- You know, it gives us more opportunities to get more diverse folks into these roles.
- You know, it gives us more opportunities to get more diverse folks into these roles.
Summary:
The Joint Committee on Energy Supply, Energy Conservation, and Energy Resilience opened by electing Senator Shoemake as chair and Representative Alex Ibarra as vice chair. Members then moved into a series of work sessions focused on data centers, transmission, and workforce needs tied to Washington’s clean energy and grid planning challenges.
Kate Bruns and Glenn Blackman presented preliminary findings from the governor’s Data Center work group, created under Executive Order 25-05. They said the group met for six months, received more than 1,000 public comments, and included representatives from agencies, industry, tribes, labor, utilities, environmental groups, and research institutions. The presenters emphasized that data centers are expected to be the largest source of load growth over the next five to ten years, creating concerns about grid capacity, ratepayer impacts, forecasting, water use, backup generation, and compatibility with Washington’s energy and climate laws. They described nine recommendations, including protecting existing energy and climate policy, improving forecasting, seeking more clean power and transmission, and encouraging flexible data center operations. A proposed tax incentive change that would have expanded eligibility while tying the exemption to new clean electricity sources narrowly failed in the work group. Members asked about tribal consultation, cooling technologies, and local benefits from data centers; the presenters said tribal consultation was ongoing and a final report would follow.
Keegan Moyer of West Tech then outlined a regional transmission study showing major strain on the Western grid from load growth, electrification, resiliency needs, and limited transmission capacity. He said the 10-year study identified about 12,000 line miles of needed projects across the West, with roughly $56 billion in estimated costs, including planned projects, reliability upgrades, and new interregional transfer projects. He stressed that many projects are upgrades within existing rights-of-way, but new corridors are still needed, and he previewed recommendations on permitting, equipment procurement, cost allocation, and project sponsorship. In response to questions, he discussed the difficulty of crossing jurisdictional “seams,” the role of federal coordination, landowner compensation, eminent domain as a last resort, and the limited role of public financing beyond a federal GRIP grant.
Stephanie Scott of Commerce presented the transmission workforce study, which focuses on substation technicians, line workers, and line clearance tree trimmers. She said current workforce levels are far below what will be needed under a clean energy expansion scenario, and that active projects are essential because apprenticeship training depends on thousands of hours of hands-on work. She highlighted barriers such as high upfront CDL and pre-apprenticeship costs, the need for wraparound supports, and the importance of expanding access for women, people of color, and tribal communities. Members asked about tribal utility apprenticeship programs, utility-run training pipelines, and whether the study included funding sources; Scott said the report would include an inventory of apprenticeship programs and tribal considerations, but revenue ideas were outside the study scope.
Finally, Brant Johnson of Grid United described the North Plains Connector as a case study in large transmission development. He said the project, a 420-mile, 3,000-megawatt HVDC line connecting Montana and North Dakota, has relied on early stakeholder engagement, route changes, tribal consultation, and coordinated federal and state permitting to reduce risk and shorten timelines. He said the project aims for permits by the end of 2026 and construction beginning in 2028, with an earliest commercial operation date of 2032. In response to questions, he discussed the challenges of crossing regional seams, interconnection queues, land acquisition and compensation, eminent domain, and financing, noting that the project is primarily privately financed with a $700 million federal grant covering a portion of costs.
NH
New Hampshire 2026 Regular Session
House Health, Human Services and Elderly Affairs (01/28/2026)
Health, Human Services and Elderly Affairs
Transcript Highlights:
- Animal models are in animal models.
- played this role before. played this role before.
- Hampshire has played this role before. Hampshire has played this role before.
- So I really think the government has a role to play, but it has a role to play, not all the roles to
- not all the roles it has a role to play not all the roles to<04:15:40.880>
play.
NM
New Mexico 2025 Regular Session
IC - Science, Technology and Telecommunications Aug 25th, 2025
Science, Technology & Telecommunications Committee
Transcript Highlights:
- Having these up-to-date vegetation models and fuel models is the primary input; if you have very accurate
- We use that in a lot of our wildfire modeling.
- The next piece is where we combine wildfire modeling with grid modeling.
- Then, contingency analysis combines grid modeling with wildfire modeling, along with scenario analysis
- that's using these models as well.
MN
Minnesota 2025-2026 Regular Session
Gov. Tim Walz's tax policy proposals heard in House Taxes Committee 4/23/26
Transcript Highlights:
- And here are some business model.
- He says there is actually a role for government and a role for businessmen with morals.
- He says there is actually a role for government and a role for businessmen with morals.
- He says there is actually a role for government and a role for businessmen with morals.
- I don't know if there's a model now.
Summary:
The committee heard testimony on House File 5055, the governor’s supplemental tax budget. Commissioner of Revenue Paul Marquart outlined the proposal as a balanced budget package that would leave a positive bottom line in the current biennium and beyond. He emphasized family-focused tax relief, especially a new refundable young child credit for children ages 0 to 4, which would provide up to $3,000 for one child or $6,000 for two or more, benefit about 104,000 families, and phase out at higher incomes. He also described federal conformity changes, including updates to business interest deductions, dependent care credits, and Section 179 expensing, along with omitted federal items such as research expensing and opportunity zones due to cost and policy concerns.
Marquart also defended broader tax modernization proposals, including expanding the sales tax to selected consumer services such as accounting, banking, brokerage, and legal services while lowering the statewide sales tax rate, and creating a social media tax on consumer data collection that would fund an AI readiness special revenue fund rather than the general fund. He said these changes would make the sales tax less regressive and better aligned with the modern economy. Additional provisions mentioned included a gun-related gross receipts tax on firearms and ammunition, cannabis tax technical changes, historic structure rehabilitation conformity, and added auditors for tax compliance.
Testimony from outside groups was mixed. Nan Madden of the Minnesota Budget Project supported the governor’s approach as a response to federal tax and spending changes, praised the decision not to conform to opportunity zones or federal no-tax-on-tips/overtime provisions, and urged even stronger revenue measures. Brian Lake of the Minnesota State Bar Association strongly opposed the proposed sales tax on consumer legal services, arguing it would burden low- and middle-income people in sensitive cases and create unfairness when individuals litigate against the state. Tanner Fritsinger of the Minnesota Association of Professional Employees supported the sales tax base expansion and the social media tax as ways to broaden revenue without raising the base rate. The committee chair thanked the commissioner and then began hearing public testimony, with additional testifiers queued up.
TX
Texas 89th 2nd C.S.
Senate Committee on Water, Agriculture, and Rural Affairs May 11th, 2026
Water, Agriculture and Rural Affairs
Transcript Highlights:
- For the City of Sugar Land, this model is not unique to utilities.
- Actually doing this cost allocation model, it requires that we do it.
- But we are moving towards the desalination model. For sure.
- The problem has been transportation; that kind of blows the model—the financial model.
- The Water Development Board does have a role.
Summary:
During the meeting, legislative members discussed the practice of municipalities diverting water and sewer revenues to their general funds, which impacts infrastructure maintenance and project delays. Vice Chair Sparks proposed limiting public testimony to two minutes, which was adopted without objection. The committee heard from various witnesses, including Perry Fowler from the Texas Water Infrastructure Network, who emphasized that utility revenues should primarily support water services and that transfers should be transparent and justified. He noted that many utilities face financial pressures that could hinder infrastructure projects.
Larry French from the Texas Public Policy Foundation highlighted the significant financial impact of water loss and general fund transfers, estimating the annual loss at $1.5 billion. He argued that these transfers can create disincentives for municipalities to address water loss issues. Brian Butcher, Assistant City Manager of Sugar Land, defended the city's cost allocation model for general fund transfers, asserting that they are necessary for equitable service provision and operational efficiency. The committee also discussed the implications of rising construction costs and the need for better procurement processes to ensure effective use of taxpayer dollars.
The second part of the meeting focused on the New World Screwworm and the state's preparedness to manage potential infestations. Dudley Hoskins from the USDA outlined the federal response efforts and the importance of collaboration with state agencies. He emphasized the need for ongoing surveillance and the production of sterile flies to combat the pest. Dr. Philip Kaufman from Texas A&M discussed the historical context of the screwworm and the challenges posed by its potential reintroduction, urging proactive management strategies among livestock producers. The committee acknowledged the need for increased resources and research to effectively address the threat of the screwworm.
US
US Federal 2025-2026 Regular Session
US House Floor Proceedings (Thursday, February 6, 2025)
US Federal House Floor Meeting
Transcript Highlights:
- highlighting these programs vital role highlighting these programs vital role in<00:12:50.480>
<00:15:42.000>none Readiness to excel in their roles none Readiness to excel in their roles - Known for her grace, laughter, and wisdom, she remains a positive role model for all of us and a beacon
- <00:19:00.880>
us <00:19:01.360>she <00:19:01.520>is positive role model for - all of us she is positive role model for all of us she is a<00:19:01.799>
beacon <00:19:02.159
MN
Minnesota 2025-2026 Regular Session
House Higher Education Finance and Policy Committee 3/11/25
Higher Education Finance and Policy
Transcript Highlights:
- of the model.
- Student services and institutional support make up 37% of the model.
- that's that's factored um into the model that's that's factored um into the model the<01:24:16.320
- the other portions of the model the other portions of the model facilities<01:24:19.159>
um - He said the share varies across the system depending on the results of the allocation model.
TX
Texas 89th Regular
S/C on County & Regional Government Apr 14th, 2025
S/C on County & Regional Government
Transcript Highlights:
- model, that should not be...
- model, that should not be...
- officer model.
- Or the warrant service officer model, and really even the jail enforcement model.
- If you do the task force model, I'm sorry, even just the jail enforcement model.
Keywords:
transportation, infrastructure, funding, state budget, public safety, child welfare, county boards, membership, local governance, public welfare, government service, social services, Texas Family Code, regulation, vendors, solicitors, roadside sales, county authority, Sweeny Hospital District, board of directors
MN
Minnesota 2025-2026 Regular Session
House Fraud Prevention and State Agency Oversight Policy Committee 9/17/25
Fraud Prevention and State Agency Oversight Policy
Transcript Highlights:
- Um, yeah, I was speaking to my role as temporary commissioner, stepping into this role and having ultimate
- um, our appointments in this role ended. um, our appointments in this role ended.
- What model should we be looking at?
- And so you have been in these roles of having a compliance oversight role for how many years?
- > oversight<01:32:35.679>
role <01:32:36.000>for having a compliance oversight role
TX
Texas 89th Regular
Appropriations - S/C on Article III Feb 27th, 2025
Appropriations - S/C on Article III
Transcript Highlights:
- As a result, we are the most cost efficient. higher education model in the state.
- I have to be honest when I'm sitting here that the old model of us going to the school districts and
- Those producers who harvested based on the model that we produced had a 10% increase. recent profits,
- And so, we continue to play that role. Our agents, I call it, I call their day jobs.
- But when disaster strikes in the community they're called upon to serve in a different role.