Video & Transcript Research : 'call processing goals'
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FL
Florida 2026 Regular Session
FL House Floor Session - 2026-03-05 (10:00AM Session)
Florida House Floor Meeting
Transcript Highlights:
- I have a process question. Sure.
- And so we are talking about a process which would be just in fact... ...process which would be just in
- And right now, we don't have that process.
- And I know we call this PERC bill a union bill. What I call this bill is a bad union bill.
- Senator Martin: I don't think the goal is to destroy unions with this bill, and that might be the goal
Summary:
The Senate convened with prayer, the Pledge of Allegiance, and several guest introductions before moving into a long special-order calendar. The chamber first considered two claims bills: SB 6/HB 6507 for relief of L.E. through the Department of Children and Families, described as compensation for severe injuries after DCF returned the child to unsafe parents, and SB 26/HB 6509 for the estate of Mark Legata, involving catastrophic injuries tied to FDOT negligence. Both bills were substituted with their House companions and passed overwhelmingly.
Members then approved several policy bills focused on child welfare, education, and professional regulation. CS/CS/SB 42/HB 47 required child protective investigators to consider certain medical diagnoses before proceeding in abuse cases; CS/SB 206/HB 851 expanded autism-related training and incentives for teacher preparation programs; SB 556/HB 453 allowed Special Olympics participation to satisfy PE requirements for students with disabilities and clarified marching band credit; SB 688 reestablished licensure and regulation for naturopathic doctors; SB 878/HB 1347 addressed clinical laboratory personnel shortages by aligning more closely with federal CLIA standards; and SB 914/HB 867 clarified that licensed occupational therapists may perform dry needling. Each of these measures passed, most by unanimous or near-unanimous votes.
The chamber also approved bills on court administration, public records, financial disclosure, and child welfare. SB 326/HB 131 modernized rules for curators of estates; SB 758/HB 625 updated the composition of the Justice Administrative Commission, with an amendment broadening the judicial member to a judge or senior judge; SB 830 created a public records exemption for certain local government executives and their families; SB 964/HB 6011 revised how gifts and honoraria are reported and, via amendment, restored a percentage-based reporting option for financial disclosures; and SB 1002 clarified that acute or chronic parental drug abuse can constitute harm or neglect and allow courts to order assessment and services. These bills all passed, with SB 830 drawing the most opposition among them.
The most contentious debate centered on CS/CS/CS/SB 354, the Blue Ribbon Projects bill, which would create a framework for very large planned communities with substantial conservation set-asides. Supporters argued it would provide a new growth-management tool and economic opportunity, while opponents warned it was too broad, lacked specificity, weakened local control, and could be exploited by large developers. After extensive debate and an amendment limiting data centers in commercial areas, the bill was temporarily postponed rather than brought to a final vote. The Senate also passed SB 530 on lottery operations, SB 1632/HB 1471 on foreign law and domestic terrorist designations after a lengthy and divisive amendment debate over references to Sharia law, and SB 21/HB 218 on land-use regulations tied to hurricane recovery, which preserves SB 180 restrictions in storm-affected counties while lifting them later for unaffected counties.
NM
New Mexico 2025 Regular Session
IC - Revenue Stabilization and Tax Policy Aug 14th, 2025
Revenue Stabilization & Tax Policy Committee
Transcript Highlights:
- to what we now call destination sourcing.
- And that's what the LFC calls these tax expenditures.
- Roswell is in the process of doing that.
- Really, the goal of this presentation is threefold.
- Or have other goals with the expenditures.
TX
Transcript Highlights:
- At this time, the chair calls Ms. Michelle Evans.
- Okay, at this time the chair calls Rekha Laxmanan.
- This time the chair calls Jeremy Bersiaga. Thank you.
- Do we need to call the president? up are we good? Okay, great.
- The clerk here calls Mr. Steve Bruno. Sir, we have you registered.
Bills:
HB 1105, HB1527, HB1787, HB1972, HB2081, HB3296, HB3976, HB4071, HB4234, HB4438, HB4701, HB5092, HB5150, HB5180, HB5265, HB5333, HJR203
Keywords:
tuition exemption, paramedics, higher education, laboratory fees, emergency medical services, peace officers, criminal justice, law enforcement, degree programs, public institutions, HB 1787, HPV, human papillomavirus, college health, university health, student health, public health education, prevention program, screening, early detection
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Public Safety and Homeland Security Jun 21st, 2026 at 01:00 pm
Joint Committee on Public Safety and Homeland Security
Transcript Highlights:
- This body has passed and funded the no-cost calls legislation, paying for inmate phone calls to help
- 911 telecommunicators answer that call.
- answer that call.
- It was very, very impressive: screens, digital maps, call takers, 911 call takers, routine call takers
- Screens, digital maps, call takers, 911 call takers, routine call takers, and dispatchers all working
Summary:
The Joint Committee on Public Safety and Homeland Security held a public hearing on a wide range of bills affecting law enforcement, corrections, fire services, emergency management, telecommunicators, and sex offender policy. Testimony strongly focused on proposals to restore an education incentive for Massachusetts State Police troopers hired after the Quinn Bill was repealed, with State Police Association witnesses arguing the current system creates unfair pay disparities, hurts recruitment and retention, and leaves newer troopers earning less than some supervisors with the same or less education. They urged favorable reports on H. 2651, S. 1759, and S. 1783. A separate witness also supported H. 2627, a sheriff’s pay-parity bill, while suggesting amendments to avoid distinctions between correction officers and jail officers and warning that the proposal should not be viewed as a funding issue alone.
The committee also heard testimony on public safety and oversight bills. A rape survivor testified in support of S. 1663, arguing that municipal fire or police personnel convicted of sex offenses should not remain in positions of public trust. Senator Miranda testified in support of S. 1723, S. 1724, and S. 1727, which would create correctional officer training/accountability standards, a correctional inspector general, and privileged communication with legislators for incarcerated people; he said the bills respond to misconduct and lack of independent oversight in the Department of Correction. In contrast, the Fire Chiefs Association and Professional Fire Fighters opposed H. 2572/S. 1668/S. 1740 on emergency management, saying the bill was developed without enough collaboration, lacked local-control safeguards, and could undermine incident command and local decision-making during disasters.
Several panels supported other public safety measures. The Fire Chiefs Association and PFFM backed S. 1641 and S. 1744 to create a Massachusetts Public Safety Building Authority to help fund fire station and municipal public safety building projects, and supported S. 1647 to implement the Walsh-Kennedy Commission recommendations on hot works and welding safety, including tougher penalties and training requirements. Witnesses also supported H. 2664/S. 1736 to create a hoisting machinery regulations board, saying current licensing standards for heavy equipment are too minimal. Another panel backed H. 2663/S. 1761 to classify 911 telecommunicators as first responders, citing stress, burnout, and the expanding role of dispatchers. Finally, an attorney from CPCS testified in opposition to S. 1752, warning that expanded sex offender residency restrictions would likely increase homelessness, make supervision harder, and raise constitutional concerns based on prior court rulings.
NM
New Mexico 2025 Regular Session
IC - Legislative Finance Jun 25th, 2025
Transcript Highlights:
- We're in the process.
- Some prefer to be called a foster family, some prefer a resource, so we call them a resource foster family
- and go through the licensing process again.
- This was a very involved process.
- We do know we just finished our RFP process.
CA
California 2025-2026 Regular Session
Assembly Banking and Finance Committee Apr 23rd, 2026
Banking and Finance
Transcript Highlights:
- The Assembly Banking and Finance Committee is now called to order.
- Sergeant, please call the absent members. I believe we have a quorum.
- Since we have the motion and the second, Madam Secretary, please call the roll.
- Supporters have important goals. They say the public... Supporters have important goals.
- Madam Secretary, please call the roll.
CA
California 2025-2026 Regular Session
Assembly Banking and Finance Committee Apr 23rd, 2026
Transcript Highlights:
- The Assembly Banking and Finance Committee is now called to order.
- Sergeant, please call the absent members. I believe we have a quorum.
- It creates a disciplined, independent process to evaluate...
- Supporters have important goals. They say the public... Supporters have important goals.
- Madam Secretary, please call the roll.
Summary:
The Assembly Banking and Finance Committee met and first approved the consent calendar, which included AB 2028, AB 2425, and committee bill AB 2795, all sent to the Committee on Appropriations. The committee also noted that AB 2558 and AB 2746 had been pulled from the agenda. The chair reviewed hearing procedures, including acceptance of written testimony and rules against disruptive conduct.
The committee then heard AB 2116, which would require registration and basic conduct standards for certain small-business financing providers, including merchant cash advance companies, and prohibit confessions of judgment and power-of-attorney provisions before default. Supporters argued the bill would close an oversight gap and improve transparency for small businesses; a small business owner testified that a purported 13% loan turned out to have a 235% APR. Opponents said the bill mixed consumer and commercial regulation and could restrict access to capital, though they supported banning confessions of judgment. The bill passed on a roll call vote and was sent to Appropriations.
AB 2243, by Assembly Member Haney, proposed creating a state bank commission to study whether California should establish a state bank or other public financing tools. Supporters said a public banking model could reduce borrowing costs, keep more public money in-state, and better finance housing, infrastructure, and other public priorities; opponents from banking groups raised concerns about taxpayer exposure, deposit guarantees, and the use of public funds and existing lending structures. The bill passed and was sent to Appropriations. The committee also heard AB 2350, which would set guardrails on rent-now-pay-later products for rental housing; supporters said these products can lead to high fees, debt, and eviction risk, while industry groups opposed the bill unless amended. AB 2350 passed as amended and was sent to Appropriations. At the end of the meeting, the committee completed roll calls for absent members and adjourned.
TX
Transcript Highlights:
- So we are now kind of moving into the protest process.
- In terms of how the process actually works.
- OK, so how often um during that process.
- Is that the process?
- So our goal, I think the legislature's goal should be to ensure that property tax levies do not grow
MN
Transcript Highlights:
- Our goal is to conduct hearing room.
- Uh, is there a request for a roll<00:09:50.320>
call? roll call? roll call? - While we share the goal of Minnesota.
- just the process of running for office. just the process of running for office.
- And I could are trained in the process.
MN
Transcript Highlights:
- I I have the ability to call for a roll call.
- call for a roll call. call for a roll call. >> Oh,<00:52:48.319>
God. - Glenn, we don't want a roll call.<00:52:51.359>
You call. You call. - >> Call<00:52:57.119>
this. >> Call this. >> Call this. - for a roll >> I I have the ability to call for a roll call. call. call.
MN
Minnesota 2025-2026 Regular Session
From AI to autonomous vehicles: New technologies are changing Minnesota; how Senators are responding Apr 10th, 2026
Minnesota Senate Floor Meeting
Transcript Highlights:
- And then we just called it Senate File 1 and we didn't tell people what it did, and then we passed it
- <00:10:44.640>
and more serious side, if you're calling and more serious side, if you're calling - So got a lot of regulations and you know, I call it like yesterday we were in committee.
- So got a lot of regulations and, you know, I call it like yesterday we were in committee.
- but finding that the democratic process but finding that the democratic process where<00:25:51.440
NM
New Mexico 2025 Regular Session
IC - Legislative Finance May 15th, 2025
Transcript Highlights:
- we call an underfill process where we can hire somebody with their bachelor's degree with the understanding
- I have something called deer in the headlight syndrome, so sometimes I'll say stuff, you just call me
- And he always calls me, he's like, well, you don't know everything you need to call the extension agent
- I call him regularly when I'm in session and I don't understand the bill, I'll call him up and say, hey
- So, um, the, this fund had a couple of goals.
CA
California 2025-2026 Regular Session
Assembly Business and Professions Committee Apr 22nd, 2025
Transcript Highlights:
- Determined this is not called the dais; we'll call it the presentation table. Sure.
- Despite being a process that more than 50% of the population will go through if we... ...being a process
- As a curiosity became a calling.
- Madam Secretary, please call the roll. Madam Secretary, please call the roll.
- Madam Secretary, please call a vote.
Summary:
The committee heard a long agenda of bills, with most measures drawing support from industry, professional, local government, and advocacy witnesses, and several receiving committee amendments before moving forward. AB 8 on hemp and cannabis drew the most extensive debate: supporters said it would close loopholes around intoxicating hemp products, strengthen enforcement, and bring THC products into the regulated cannabis supply chain; opponents, including small cannabis farmers and environmental groups, warned it could undermine Proposition 64’s closed-loop system, harm California cultivators, and reduce tax revenues for youth, environmental, and law enforcement programs. The author said the bill was intended to protect consumers and children and to work further with stakeholders. AB 476 on copper theft was presented as a public safety and infrastructure bill to tighten reporting, documentation, and penalties for scrap metal theft; supporters from cities, utilities, broadband, and recycling-related groups described major losses and outages from copper theft, and the remaining opposition moved to neutral after amendments, with the bill advancing with committee support.
The committee also heard AB 985, which would allow nationally certified anesthesiologist assistants to practice under direct supervision of licensed anesthesiologists to address anesthesia workforce shortages. Supporters, including the California Society of Anesthesiologists, medical groups, students, and patients, said it would expand access and bring California in line with other states; nurse anesthesiology groups expressed concerns and sought further clarification, but there was no formal opposition at the hearing. AB 506, aimed at online pet sales, would void contracts that fail to disclose an animal’s origin or veterinary records or that require non-refundable deposits; animal welfare groups said it would curb puppy mill pipelines and deceptive online sales, and there was no opposition. AB 876, on certified registered nurse anesthetists, generated the sharpest health care policy dispute: supporters said it would codify existing practice and clarify CRNA duties, while physicians and medical associations argued it would expand scope too far and reduce patient safety. After a roll call, AB 876 passed the committee 9-0, as amended, to Appropriations.
Other bills advanced with broad support after amendments. AB 432, the Menopause Equity Act, would require continuing medical education on menopause-related care for certain physicians; the author and medical experts said the bill addresses widespread gaps in menopause treatment and research, while CMA and ACOG opposed the mandate as an inappropriate CME requirement, though they agreed the underlying problem is real. The bill passed on call, as amended, to Health. AB 759 would allow eligible architectural candidates to use the title “architect in training” to encourage completion of licensure and improve diversity in the profession; it passed unanimously, as amended, to Appropriations. AB 967 would create an optional expedited licensure fee for out-of-state physicians to reduce delays in bringing doctors into California’s workforce; supporters said it would help address shortages and improve patient access, and the bill was presented with support from medical stakeholders.
FL
Florida 2026 Regular Session
Appropriations Committee on Higher Education Mar 5th, 2025
Appropriations Committee on Higher Education
Transcript Highlights:
- For instance, the four-year graduation rate was a 65% goal.
- The strategic plan goal is 90%. So we're close to that.
- That June report will be based on the old strategic plan goals.
- Part of that process will be looking at updating certain metrics and the goals that are in the strategic
- That'll be a process that will start in July, August time frame.
Summary:
The Appropriations Committee on Higher Education received a presentation from Tim Jones, Senior Vice Chancellor and CFO for the State University System of Florida, on the system’s funding methodology, budget structure, tuition, and performance-based funding. He outlined the system’s scale, including 12 universities, more than 430,000 students taking classes, about 78,000 employees, and a roughly $20 billion operating budget. He also reviewed tuition levels, noting Florida’s low resident undergraduate tuition, the lack of tuition increases since 2013, and the distinction between state-set resident tuition and Board of Governors authority over other tuition categories.
Jones described several funding components, including performance funding, preeminence funding, faculty recruitment and retention programs, universities of distinction, nursing pipeline and matching programs, and operational enhancements. He explained that performance funding is based on a 100-point model tied to retention, graduation, employment, and other metrics, with student success plans required if scores decline or fall below 70 points. He said the current performance funding allocation is $350 million and the legislative budget request seeks $400 million. He also said the new SUS 30 strategic plan will lead to updates in the performance metrics and benchmarks, with some changes possibly phased in over time.
Senators asked questions about how the new strategic plan will affect future scoring, how long universities have to improve after declining scores, and how out-of-state enrollment and tuition are handled. Jones said universities will be evaluated on the current metrics for the upcoming budget cycle, while the new plan’s changes will be developed later and may include glide paths. He also said there is no statutory cap on nonresident students, though the Board of Governors has a 10% systemwide guideline under discussion, and that graduate out-of-state tuition varies by program and requires institutional and Board of Governors approval. No votes were taken, no public testimony was offered, and the committee adjourned.
NH
New Hampshire 2026 Regular Session
House Executive Departments and Administration (04/29/2026)
Executive Departments and Administration
CA
California 2025-2026 Regular Session
Senate Budget and Fiscal Review Subcommittee No. 5 on Corrections, Public Safety, Judiciary, Labor and Transportation Apr 16th, 2026
Transcript Highlights:
- sort of now called collaborative courts.
- process.
- Okay, so we may be calling on you to—I may be calling for a lifeline phone call as we review the formula
- Okay, so we may be calling on you to, I may be calling for a lifeline phone call as we review the formula
- But the process from the notice of appeal being filed to resolution, our goal is to get that done with
Summary:
The Senate Budget Subcommittee heard presentations on the Office of the State Public Defender, statewide public defense workloads, legal aid funding, and Judicial Branch operations. OSPD requested permanent funding for positions that had been temporarily funded to implement the Racial Justice Act, explaining that the workload has become ongoing and now includes additional Supreme Court briefing, habeas proceedings, investigations, expert analysis, and data work. The State Public Defender also presented findings from the California Public Defense Workload and Staffing Report, which concluded that county public defense systems are structurally understaffed, lack sufficient investigators and support staff, and operate without statewide standards; members discussed the need for phased state funding, rural recruitment, and the impact of recent policy changes such as Prop. 36. In the legal aid panel, advocates and a Los Angeles Superior Court judge described severe unmet civil legal needs, especially in eviction defense, homelessness prevention, domestic violence, and immigration detention cases, and requested a $50 million increase to the Equal Access Fund, $20 million to restart homelessness prevention services, and $10 million for health care access services, along with additional targeted investments from the California Access to Justice Commission. The committee also asked for follow-up information on services, outreach, and funding losses, including reduced federal support and the scale of the justice gap.
For the Judicial Branch, the Judicial Council and trial court representatives supported the Governor’s proposed budget, including a $70 million increase for trial court operations, $21.7 million for employee health and retirement costs, additional funding for appellate counsel and case processing, and courthouse construction and facilities funding. They said the money is needed to offset inflation, supply costs, and staffing retention problems, and to preserve access to justice through timely case processing and remote proceedings. Senators raised concerns about interpreter shortages, the difficulty of hiring staff interpreters for less common languages, and the lack of a midyear process for courts to request more language-access funding; Judicial Council staff said they reallocate interpreter funds among courts and continue to work on recruitment. The committee also pressed the branch and the Department of Finance on courthouse facilities needs, noting that the long-term backlog is far larger than the current budget can address; Finance said the estimated need discussed previously was about $22.5 billion to start 68 projects and $29.4 billion to complete the remaining projects. No votes were taken during the hearing, but members requested follow-up materials and additional budget information.
MN
Minnesota 2025 1st Special Session
House State Government Finance and Policy Committee 3/4/25
State Government Finance and Policy
Transcript Highlights:
- <00:23:23.039>
of a long range planning team the goal of a long range planning team the goal - <00:41:47.119>
um um he has asked for a roll call um um he has asked for a roll call um discussion - schools uh as the name implies its goal schools uh as the name implies its goal is<01:16:01.560>
to - <01:27:15.480>
that Christianity and I won't call that Christianity and I won't call that - A roll call has been requested. Chair Nash: Means a roll call has been requested.
Bills:
HF10
MD
Transcript Highlights:
- Roll call. The clerk will call the roll. Roll call. The clerk will call the roll.
- Roll<01:23:38.280>
call. Roll call. Roll call. Madam<01:23:39.680>Speaker. - If not, the clerk will take the call. call. call.
- call.
- Madam >> We'll call We'll call the roll.
Summary:
The House of Delegates met on February 27, 2026, with a prayer, roll call showing 130 members present, and the reading of the previous day’s journal. The chamber then took up several House resolutions recognizing guests and honorees, including Harold Futch Sr. II and his daughter R.V. for their collaboration on the album “Harmony” and R.V.’s status as the youngest Grammy winner; Michelle Eberle for her leadership of the Maryland Health Benefit Exchange; and the Boys & Girls Club of Washington County on its 85th anniversary. Each resolution was read and adopted with applause and congratulations.
The House also received Senate Bill 108 from the Senate consent calendar and, by unanimous consent, had it read the first time and referred to committee. In the Economic Matters Committee report, the House adopted favorable reports and sent multiple bills to third reading, including HB 306 on dealer website price transparency, HB 461 on rural readiness and capacity building, HB 573 on fair housing discrimination standards, HB 798 on small minority- and women-owned business capital access, HB 850 on open house disclosure requirements, HB 951 on land records revisions, HB 996 on corporations and associations revisions, HB 1026 on rounding cash transactions, and HB 1312 on legal tender species establishment.
HB 306 drew the most debate over its title, which included the “Jack Fitzgerald Price Transparency Act.” One delegate argued the title improperly referenced a private business and should be removed; the floor leader responded that the bill honored consumer advocate Jack Fitzgerald and that the dealership was employee-owned. A motion to special order the bill failed on a roll call vote of 95 no to 38 yes, and the bill was then ordered printed for third reading. HB 691 on permitting efficiency for housing development projects was also special ordered until the next day after members sought more time to review possible amendments.
The House adopted amendments and favorable reports on several bills, including HB 243 on comprehensive and general plans, HB 343 on housing counseling services, HB 483 on charitable organization audit thresholds, HB 523 on residential foreclosure restrictions, and HB 243’s amendments clarifying prospective application. Members asked questions about HB 243’s planning requirements and about HB 523’s “zombie mortgage” protections; the floor leader explained that HB 523 would protect homeowners from surprise foreclosures on old debts without forgiving the underlying debt, while HB 243 would modernize comprehensive planning standards without changing local subdivision review processes.
AZ
Arizona 2026 Regular Session
04/20/2026 - Senate Director Nominations
Transcript Highlights:
- Call to order. Secretary, please call the roll. Senator Bravo. Here. Senator Kavanaugh. Here.
- Senate confirmation process is a crucial process in ensuring that director nominees will faithfully execute
- It is a project called Centerline.
- We are in the process of showcasing the additional implementations in process as we continue to move
- Is this current process you're describing or prior process? Mr. Chair, prior. Mr.
Summary:
The Senate Committee on Director Nominations met to consider Ruby Dylan Williams for Director of the Arizona Department of Housing. Williams described her long career at the department, her work on operational improvements, housing development, manufactured housing, and efforts to expand supply, preserve existing housing, and improve transparency through data and technology. She also said she would work with the legislature, local governments, tribal nations, nonprofits, and private partners, and emphasized the department’s role in addressing housing affordability and homelessness across the housing continuum.
Members questioned her about the department’s response to Auditor General findings, including fraud prevention, payment verification, site inspections, and oversight of grantees. Williams said the department had rewritten policies, retrained staff, added stronger controls, and implemented verbal verification steps for wire transfers after a fraud incident. Senators also pressed her on budget priorities, possible cuts, and her view of homelessness policy, with some members characterizing her approach as closer to shelter or transitional housing before permanent placement. Williams said interventions should be individualized and that the department works with local jurisdictions and service providers to match people with appropriate support.
Public testimony was overwhelmingly supportive. Developers, housing industry representatives, and nonprofit partners praised Williams’ private-sector housing finance experience, her knowledge of LIHTC and the QAP process, and her leadership in making the agency more efficient and business-friendly. After debate, the committee voted 3-2 to recommend her confirmation to the full Senate. Two members voted no, citing concerns about her answers on fraud oversight, cost controls, and homelessness policy, while the majority supported advancing her nomination.
NH
New Hampshire 2026 Regular Session
House Science, Technology and Energy (02/09/2026)
Science, Technology and Energy
Transcript Highlights:
- >> Seeing none, we'll call next on Meg >> Seeing none, we'll call next on Meg Stone from the Department
- state 10-year energy strategy and call state 10-year energy strategy and call on<01:20:33.600>
now doesn't have any actionable goals. now doesn't have any actionable goals. - It’s not explicitly called out.
- web processing, data processing and web processing, data processing and web hosting<05:12:31.680