Transcript Highlights:

• A lot of doctors don't want to... contract with a hospital for infrequent services with that small of
• facilities in the nine state hospitals. contract procurement process lacks the parameters necessary
• And I think this bill helps further that same kind of coordination when contracted hospitals are when
• Just a quick question on the direct contract. relationship and I don't we could bring HHSC up here but
• You know you have to keep in mind the way the bill is structured talks about an average contracted rate

Bills: SB437, SB528, SB626, SB636, SB884, SB968, SB1044, SB1608, SB2336

Keywords: healthcare, training, abuse, neglect, penalties, chemical dependency, safety, regulation, inpatient competency restoration, competency restoration, forensic mental health, mental health law, criminal competency, incompetent to stand trial, Chapter 46B, HHSC, Health and Human Services Commission, state hospital, behavioral health, local mental health authority

Transcript Highlights:

• So now we proactively look at people's procurement and their contract before they ever put it out on
• Hey, now that the disaster's happened, let me look at your procurement, let me look at your contract,
• So we now look at every procurement and every contract from any city or county ahead of the disaster
• So we now look at every procurement and every contract from any city or county ahead of the disaster
• So if one vendor has a contract that's at $12 a cubic yard, where another vendor contract has it at $8

Summary: The Committee on Community Affairs met with a quorum present and heard two hurricane-recovery presentations focused on Florida’s response and long-term recovery efforts. Kevin Guthrie, Executive Director of the Florida Division of Emergency Management, reviewed response and recovery operations for Hurricanes Debby, Helene, and Milton, including meals, water, sheltering, search and rescue deployments, power restoration, debris removal, flood-control efforts, and generator distribution. He also described ongoing public assistance and mitigation funding, the state’s FROC system for standardizing and speeding reimbursement documentation, and the Elevate Florida residential mitigation program, which will use about $400 million to elevate or reconstruct eligible flood-insurance properties and may expand to county-run programs. Senators asked about manufactured homes, school shelter hardening, mobile home tie-downs, reimbursement for USAR teams, debris hauling, regional sheltering, and FEMA review delays; Guthrie said the state is trying to move recovery faster and more proactively, while acknowledging some limits and federal bottlenecks. The committee then heard from Justin Domer, Deputy Secretary of Community Development at Florida Commerce, on HUD Community Development Block Grant Disaster Recovery programs. He explained that Commerce administers long-term recovery funds through its Office of Long-Term Resiliency for housing, infrastructure, and economic development, with funds used as a last resort after FEMA and insurance. Domer outlined the process for the most recent $925 million allocation covering multiple disasters, including Idalia, Debby, Helene, Milton, Broward flooding, and North Florida tornadoes, and said the state currently manages about $3.4 billion in DR funds, rising to over $4 billion with the new allocation. He highlighted completed and ongoing housing programs for Hurricane Irma, Michael, and Ian, plus workforce recovery programs and subrecipient infrastructure grants. Senators asked about Broward and Fort Lauderdale funding, homeowner turnaround times, and mobile home eligibility; Domer said Broward and Fort Lauderdale will have separate HUD-directed programs, and the committee adjourned after the presentations and questions.

Transcript Highlights:

• ,<00:15:39.800> and<00:15:39.960> standardize provider contracting, and standardize
• provider contracting, and standardize processes<00:15:41.320> across<00:15:41.680> programs
• <00:22:50.560> review, you're on government contract review, you're on government contract
• They're not giving us major contracts.
• hold the contracts. hold the contracts. So, So, So, we're<00:48:14.720> limited.

Keywords: 958, all

Summary: The Medicaid Oversight and Advisory Board met on January 12, 2026, to approve the December 10, 2025 minutes and continue finalizing its findings and recommendations. Members reviewed findings on administrative inefficiencies, Medicaid and workforce participation under HR 1, Medicaid budget growth, rural health transformation fund development, and provider tax/state-directed payment changes. The board approved a motion to change “pilot” to “partnership” in the workforce-related recommendation, and also adopted a technical amendment clarifying overlapping HCBS services by removing reference to adult daycare waiver services and revising the language to focus on reducing duplication, simplifying provider contracting, and standardizing processes across programs. A separate technical correction was noted to change “DMS” to “DPH” in the rural health transformation finding, to be handled in the final edits. Several findings drew discussion but no final substantive vote during the meeting. On the rural health transformation fund, Dr. Berg said Kentucky had done well in federal funding and noted limits on what could be shared publicly, while Commissioner Lee said a public website had been created and recommended the department reference be changed to the Department for Public Health. Finding five prompted extended discussion about provider taxes, state-directed payment reductions under HR 1, and whether the board should address the relationship between actuarial studies, MCO payments, and actual provider reimbursement more directly. Senator Meredith and others argued for a broader, more transparent baseline review of rates across provider groups, while Commissioner Lee said CMS will require certain fee schedule comparisons to Medicare beginning July 1, 2026, and that quarterly expenditure reports already go to LRC. The board did not finish resolving finding five during the meeting and agreed to return to it after staff prepared more explicit language. Members also discussed the possibility of an all-payers claims database as a better way to understand what is being paid across payers and services. No final vote on the full findings package was taken in the portion of the meeting provided, but the board did adopt the noted amendments and continued working through the remaining language.

Transcript Highlights:

• For example, one GAO investigation found that contracted guards failed to detect a concealed weapon,
• To capture covert test data, including why a contract guard failed to detect contraband.
• OPERATED WITH A $2.2 BILLION BUDGET AND OVERSAW MORE THAN 15,000 CONTRACT PROTECTIVE SERVICES OFFICERS
• A recent GAO investigation showed contract guards failed to detect banned items like batons and pepper
• YOU ARE ACTUALLY CUTTING CONTRACTS TO AMERICAN FARMERS WHO PRODUCE GOODS AND PRODUCTS THAT WE THEN SELL

Keywords: U.S. House of Representatives Floor Proceedings on Monday, September 8, 2025, 1012, house, all

Transcript Highlights:

• The ability to get a reasonable in-network contracted rate.
• They're just contracting with the MCOs and then taking their cut.
• The MCO tells the optometrist that they must call the vision plan company for a contract.
• Is y'all's contract kind of with a middleman who then pays, yes or no, or how does that all work?
• The smaller plan, you see them outsource or contract out.

Bills: HB136, HB451, SB425, SB466, SB905, SB1986, SB2311, SB2450, SB2805, SB2826, SB2919, SB3001

Keywords: Medicaid, lactation, healthcare, consultation, reimbursement, maternal health, infant care, commercial sexual exploitation, child sex trafficking, human trafficking, child welfare, foster care, DFPS, Department of Family and Protective Services, juvenile probation, risk assessment, needs assessment, trauma screening, child abuse prevention, exploitation screening

Summary: The committee met with a quorum and announced it would vote on pending bills at 10:30, with public testimony limited to two minutes. It first took up Senate Bill 905, a TDLR cleanup bill on licensing regulation of speech-language pathologists and audiologists. Senator Zafferini said the committee substitute would streamline advisory board consultation, remove obsolete provisional licenses, and allow any licensed physician to authorize hearing instruments for minors; the substitute was adopted and the bill left pending. The committee then heard House Bill 451, which would require universal screening for commercial sexual exploitation risk for children in DFPS conservatorship and youth under TJJD jurisdiction. The author and witnesses from Children at Risk, the Fort Bend Anti-Trafficking Collective, and Texas CASA supported the bill as a prevention tool with existing infrastructure and training; the committee adopted the substitute and left the bill pending. The committee next considered Senate Bill 466, which would clarify that families may request a fetal death certificate at any gestational age, while keeping existing filing requirements for physicians. A constituent father testified about losing his 11-week-old daughter and being told he could not obtain a certificate, which he said prevented funeral arrangements; the substitute was adopted and the bill left pending. Senate Bill 2311 followed, requiring residential treatment centers to have a written agreement with the school that will educate resident children before becoming operational. The author cited a local dispute where an RTC and school district lacked communication, and witnesses from Texas CASA and Disability Rights Texas supported clearer educational planning while suggesting the Education Code may need conforming changes; the bill was left pending. The committee then heard Senate Bill 2826, known as Alyssa’s Law, which would create a statewide education program on medical child abuse for medical students, health care professionals, and CPS caseworkers. The author and Sheriff Bill Weyburn described Alyssa’s case as involving repeated unnecessary surgeries and argued the bill would improve awareness and early identification, while several witnesses and members raised concerns about false accusations, impacts on medically fragile children, and the need for scientific, peer-reviewed training and safeguards. After extensive discussion, the chair left the bill pending. The committee also heard House Bill 136, which would add certified lactation consultants as Medicaid providers to expand breastfeeding support; witnesses from lactation and nutrition fields said the bill would improve access, maternal and infant health, and long-term savings, and the bill was left pending. Finally, the committee took up Senate Bill 2805, a surprise-billing/arbitration measure that would clarify provider identifiers and shift arbitration costs to the losing party. The author said the substitute was a legislative counsel draft with no substantive difference, and witnesses from the Texas Medical Association, Texas Society of Anesthesiologists, and U.S. Anesthesia Partners supported the bill as a modest improvement that would reduce administrative confusion and make arbitration fairer without weakening patient protections. Members discussed how arbitration costs affect settlement behavior and how to define the “winner” in close cases. The bill was heard but not voted out during this segment.

Transcript Highlights:

• services for contracts so list take services for contracts so list take hypothetically<00:46:29.079><
• But the project is ongoing right now with a $12 million contract with a separate contract with a company
• separate contract with a company in4 a separate contract with a company called<00:52:06.040> axum
• that work in India for under contract that work in India for under contract with<01:28:57.800>
• contracted contracted instructors<03:50:03.600> we<03:50:03.800> operate<03:50:04.199>

Keywords: 928, house, all

Summary: The Department of Administrative Services presented its capital budget process and priorities, explaining that it maintains and operates 96 state buildings and uses annual facility walkthroughs, condition assessments, and rough cost estimates to rank projects for the governor’s capital budget. Officials described how requests are triaged, how the governor’s office and Public Works refine estimates, and how the resulting capital budget book serves as legislative intent for approved projects. They also noted that this year the governor’s office asked for estimates on all selected projects, which increased workload but reduced detail. The department highlighted several requested projects, including $1.5 million for the ERP system sustainability fund, which officials said is critical because the state is upgrading its core financial, HR, and budget system to the cloud. Other priorities included courthouse HVAC and boiler work, brick repointing at the State House annex/main building, window replacement at the Spalding building, and elevator replacement on the hospital campus. Officials also said the governor’s proposed capital budget included fewer DAS projects than in past years and asked the committee to consider funding closer to historic levels. The committee then reviewed lapse and reallocation items. DAS said most older projects are still in design, bid, or construction because projects now take four to six years rather than two to three, in part due to ARPA-related workload and post-COVID construction backlogs. Members discussed lapsing $81,000 from the completed Spalding roof project and redirecting small remaining balances from several 2019 projects toward the Hillsboro County South cell block project through the Capital Project Overview Committee. Officials also confirmed ARPA-funded projects are expected to be completed before the December 2026 deadline and explained that the ERP system is the main state IT exception outside DOIT’s usual centralized control, though it still requires DOIT consultation and approval.

Transcript Highlights:

• To enter into contracts with a program manager for the program accounts and investments of the account
• That is essentially a contract. So it has a contract; that is state money.
• They should be a dispute over the contracted services.
• They should be a dispute over the contracted services.
• They should be a dispute over the contracted services.

Keywords: 974, senate, all

Transcript Highlights:

• This would create a framework so people are able to do some of that independent contract work.
• This would create a framework so people are able to do some of that independent contract work.
• You know, I may contract out 20 hours for one company, 20 hours for another company.
• So it's not that my contract work is solely dedicated to one source or one entity.
• You know, I may contract out 20 hours for one company, 20 hours for another company.

Keywords: Meeting Start: 00:00 Roll Call: 00:36 HB 732 Discussion: 02:00 HB 732 Vote: 20:55 SB 343 Discussion: 23:39 SB 343 Vote: 28:54 SB 129 Discussion: 30:30 SB 129 Vote: 32:27, 958, all

Transcript Highlights:

• ISF was awarded this contract just before the holidays at the end of the calendar year.
• They are brokering the contract to move you to GovCloud, as you're a GovCloud.
• Not all of those contracts have those.
• And these applications, it's based on contract.
• So if you have a contract that they keep that up, And these applications, it's based on contract.

Summary: The subcommittee first heard a panel on state cloud modernization efforts after canceling an LBR on the Department of Corrections’ OBIS project because the presentation materials were not submitted on time. Florida Digital Service, the Northwest Regional Data Center, and several agencies described how the state is assessing and migrating applications to cloud environments under the cloud-first policy. Northwest explained its 2023 cloud readiness assessment of 890 applications from 24 agencies, the criteria used to rate readiness and risk, and its recommendation to tackle lower-risk applications first. Agency updates covered the Department of Corrections’ modernization of 98 legacy applications tied to OBIS and cloud-native infrastructure, the Department of Elder Affairs’ Microsoft Power Platform modernization, the Department of Health’s health management and child protection systems, and FDOT’s large cloud program for transportation systems. Members repeatedly asked about costs, data ownership, disaster recovery, single sign-on, security tools, and whether cloud migration actually saves money; presenters generally said the focus is more on modernization, resilience, and efficiency than immediate savings, and that cost analyses are often application-specific rather than enterprise-wide. The discussion also covered governance and architecture questions. Florida Digital Service said agencies remain responsible for their own databases and cloud tenants, while FLDS provides advice and an enterprise architecture framework; it does not have statutory oversight over most projects, except for OBIS project oversight due to its size. Northwest said it is acting as a cloud broker for some agencies and is consolidating Azure and AWS payer tenants to seek better pricing, but agencies still make system-by-system decisions based on business needs, risk, latency, and total cost of ownership. Members raised concerns about fragmented data structures, the lack of a complete statewide application inventory, and the need for better interoperability and enterprise standards. Several agencies said disaster recovery is built into their cloud plans, and FDOT and Corrections described ongoing efforts to keep systems current through core platforms, training, and ongoing support. In the second half of the meeting, the Department of State presented two new technology requests. Secretary Byrd described the SunBiz corporate registry system as a 34-year-old platform supporting more than 3.5 million business entities and generating over $575 million in annual general revenue. He said the department had already virtualized the legacy hardware after earlier modernization efforts failed and is now seeking $800,000 recurring for password protection and $5 million nonrecurring to continue procurement for a replacement system. The department also presented the Florida Voter Registration System modernization request, noting that the current system is outdated and requires manual workarounds for some statutory changes. The department requested $2.4948 million nonrecurring and $44,000 recurring to procure a modernized FVRS solution, and staff said the feasibility study recommended a hybrid approach. Members asked about the study’s findings and about creating a database for voter eligibility information for returning citizens; the department said that would require data sharing with all 67 clerks of court and other entities such as DOC.

Transcript Highlights:

• mean they don't have the employer-employee relationship with the contractor or the person being contracted
• Contracted with the independent contractor, and there was no way for there to be any type of ability
• Because the contracting company does not have a... ...the contracting company does not have control over
• Employers, or excuse me, I keep saying the contracting companies, are finding it helpful, and we'd like
• account that an employer... shame on me, you know the... ...an employer... shame on me, you know the contracting

Bills: SB86

Keywords: independent contractors, portable benefits, employee benefits, tax deductions, employment relationship, 923, senate, all

Transcript Highlights:

• Our contracted providers served about 2,300.
• And then our contracted beds are mostly forensic as well.
• Either hire or contract out for the competency evaluation.
• Let me ask you, do you contract with private vendors?
• You use, you have contract beds, right?

Keywords: 1185, senate, all

Transcript Highlights:

• 00:31:30.840> contract."
• But I don't have to to that contract."
• honor the terms of your contract, honor the terms of your contract, consumer,<00:32:07.440> average
• contract. That makes literally no sense. contract. That makes literally no sense.
• interpreters through our contracted interpreters through our contracted partners.<01:43:55.360><

Keywords: 1183, house

Transcript Highlights:

• Those contracts are effectively a one-time step down in cost.
• So things like the hospital contract.
• contracts on the pharmacy side.
• It seems to sort of fulfill a social contract.
• It seems to sort of fulfill a social contract.

Keywords: 1184, house, all

Transcript Highlights:

• , pharmacists who are not under contract with an insurer.
• contract then. Yeah. Great. Thank you. contract then. Yeah. Great. Thank you.
• Our contract was terminated when Center.
• Mokai Community Health Center's contract Mokai Community Health Center's contract pharmacy<00:42
• Our current contracts are for a two-year commitment. I know it's a blank in your document.

Keywords: 910, house, all

Summary: The joint hearing opened with SB 1442, which would update the statute governing the Child and Adolescent Mental Health Division and clarify its role as the state Medicaid provider of intensive mental health services for children and adolescents with serious emotional disturbance. The Department of Health testified in strong support, saying the current statute is outdated and warning against any unfunded mandate because the division relies on federal funding and faces uncertainty about future resources. Written testimony from several organizations also supported the bill. The committees took no immediate action and said they would hold decision-making until later. The hearing then moved to SB 479 on ABLE savings accounts. The Hawaii State Council on Developmental Disabilities and the Hawaii Disability Rights Center supported the measure, arguing that ABLE accounts help people with disabilities save money without losing benefits and that the state needs more outreach and staffing to expand participation. A testifier with a disability said the bill would help people keep Social Security and housing stability. The chair indicated an intention to move the bill forward, and asked about funding; the discussion settled on a requested appropriation of about $75,000 for incentives. Next, SB 1245 on reimbursement of pharmacists drew broad support from the Hawaii Pharmacists Association, rural pharmacies, the Hawaii Primary Care Association, and others, who said the bill would improve access to care, especially on neighbor islands and in rural communities, and help pharmacies participate in 340B-related services. The Insurance Division and HMSA raised concerns about bill language, saying it could be read to cover pharmacists outside an insurer’s network and that the scope of reimbursable services needed clarification; the pharmacists’ association said the bill is intended to apply only to in-network pharmacists and should continue to reference existing scope-of-practice law. The hearing also took up SB 1279, which would allow pharmacists to authorize medications via telehealth under certain circumstances. The State Board of Pharmacy opposed the bill, citing patient safety, a pilot project with reported errors, concerns about controlled substances and unregulated technicians, and the view that in-person pharmacist services are safer and already available on the affected islands. Several pharmacies and health care groups supported the measure as a way to preserve 340B access and improve service on Lānaʻi and Molokaʻi, while some local pharmacies said they already provide in-person service and opposed remote dispensing. No votes were taken in the portion of the hearing provided.

Transcript Highlights:

• The service contract industry is comprised of manufacturers, service contract providers, administrators
• , and Retailers offering service contracts covering vehicles, homes, and consumer goods.
• This would put a uniform fee of $3,700 a year into every service contract.
• A person doing business in Oklahoma's insurance departments for iter contract industries.
• It levels the fee structure in the service contract industry. Embers.

Bills: SB540, HB1085, HB1484

Keywords: service warranty, administrative fees, financial statements, insurance, Oklahoma statutes, fentanyl, drug awareness, schools, substance abuse prevention, education policy, youth education, public health, 914, all

Transcript Highlights:

• THE CITY ACCOUNTANT EMPLOYMENT CONTRACT WAS AN ISSUE.
• THEY WERE PAYING THE CITY ACCOUNTANT FOR THE CONTRACT FOR SERVICES EXPIRED AND CITY RECORDS DIDN'T IDENTIFY
• AN INDEPENDENT CONTRACTOR FOR SERVICE REPORTING PURPOSES AND SO THE FIRST WAS UNDER A TEMPORARY CONTRACT
• WE DO HAVE A GRANT CONTRACTING COMPANY, BUT ALSO ASSISTS WITH THAT. >> Sen.
• OUR LAST ITEM IS TO DIRECT AUDIT OF THE DEPARTMENT OF LOTTERY THE COMMITTEE IS REQUIRED TO CONTRACT FOR

Keywords: 999, senate, all

Transcript Highlights:

• We go to contracts. We enforce contracts.
• We go to contracts. We we what do we do? We go to contracts.
• It's on be a contracted<00:36:33.520> thing. contracted thing. contracted thing.
• . contract. contract.
• uh, American Red Cross contract. uh, American Red Cross contract.

Keywords: 910, house, all

Transcript Highlights:

• more about it, but basically this bill addresses the gap in how we treat first responders when they contract
• It would create a presumption for illnesses like COVID-19, hepatitis, and TB, so that if they’re contracted
• member of a fire department suffering from Parkinson’s disease resulting in disability or death contracted
• member of a fire department suffering from Parkinson's disease resulting in disability or death contracted
• Firefighters are at an increased risk of contracting Parkinson's disease than the general public because

Keywords: 995, all

Summary: The Joint Committee on Public Service heard testimony on a wide range of bills affecting public safety and public sector employees, with most of the discussion focused on expanding occupational presumptions and retirement protections for police, firefighters, correction officers, court officers, and other public employees. Testifiers from the Legislature, police and fire unions, the Massachusetts Chiefs of Police Association, PERAC, and the AFL-CIO generally supported bills covering cancer presumptions, contagious disease presumptions, Parkinson’s disease for firefighters, PTSD-related disability and death, and equity for post-certified police officers under the Heart Law. Several speakers emphasized that these conditions are linked to long-term occupational exposure, that current law leaves out agencies such as UMass police, Environmental Police, DMH police, and other state or campus police, and that the bills would correct gaps in existing benefits and presumptions. Representative Colleen Garry and Senator Joan Lovely spoke in support of expanding the Heart Law and cancer presumption protections, while Representative and Senator sponsors for the firefighter and PTSD bills described the health risks faced by first responders and urged favorable reports. PFFM and MassCOP representatives argued that firefighters and police officers face toxic exposures, infectious disease risks, and chronic stress, and cited studies and other states’ laws in support of the measures. PERAC testified that the PTSD accidental disability bill would clarify confusing case law and update filing requirements so traumatic incidents can be used in applications even when PTSD develops later, while still requiring medical review and retirement board approval. Additional testimony came from correction officers and trial court officers seeking comparable disability and pension protections, including a bill to extend a 100% disability pension to correction officers injured in violent attacks and a bill to treat court officers more like police and firefighters when injured in the line of duty. The committee asked a few clarifying questions, including about whether the PTSD bill would address post-retirement claims and about the impact of excluding “forgotten” police agencies. No votes were taken during the hearing, and the committee ultimately adjourned after hearing all scheduled testimony.

Transcript Highlights:

• And we do not have a contract for social media marketing. We do that internally.
• But we pay market rate for the contract that's in place.
• <00:21:32.720> So,<00:21:32.880> we're contract that's in place.
• So, we're contract that's in place.
• Contract at two and a quarter a gallon.

Keywords: 1189, house, all

Summary: The Joint Fiscal Committee met on May 15 at 10:00 a.m. and first approved the April 17 minutes. It then took up a consent calendar covering tabs three through seven, with items 089 and 097 removed for separate discussion. The committee approved the remainder of the consent calendar and then adopted item 089, which involved Department of Safety/Homeland Security grant funding for active shooter incident management and school reunification training. Officials said the project is a mandatory Homeland Security grant set-aside, with training for public safety officials and school districts and internal social media used only to promote training schedules; members asked about marketing, outcomes, and how success would be measured. The committee next considered item 097 for the Division of Historical Resources. Agency officials said the request was driven by a decade-long increase in Section 106 and state historic preservation reviews, many tied to disaster-related infrastructure work such as culvert and road repairs, and that the grant would add capacity to handle roughly 1,000 to 1,500 reviews per year. The committee approved the item after brief discussion. Under the regular calendar, the Department of Transportation presented a fuel-related transfer. Members questioned the decline in the highway fund balance, which staff said was being affected by rising expenses, flat-to-moderate revenue, and a rough winter that increased maintenance costs. DOT officials said they were considering toll rate increases and noted the agency pays market wholesale fuel rates; they also discussed prior fuel hedging decisions and said they have authority to hedge again if it makes sense. The committee approved the DOT item, then approved a miscellaneous action item to fill a position at the LBA. Members also asked the chair to remind the Attorney General to appear at a future meeting regarding the YDC claims report. The committee set its next meeting for Friday, June 19 at 11:00 a.m., and adjourned after a brief note of appreciation for recent corrections and changes reported by the liquor commission.

Transcript Highlights:

• Chairman and members, House Bill 2496 requires any construction contract that a revitalization district
• , their construction contract, for failure to pay by the district.
• When they enter into a construction contract, this bill simply requires that the contract include basic
• only, which is to pay the cost of public infrastructure that is the subject of that construction contract
• So if the general contractor is... ...the amounts due under that construction contract.

Bills: HB2174, HB2496, HB2744, HB2863, HB2910, HB2938

Keywords: insurance regulation, modeling organizations, financial disclosure, rate-making, predictive models, revitalization districts, construction contracts, infrastructure, municipal services, intergovernmental agreements, user fees, landowner agreements, overtime, wages, employee rights, industrial commission, complaints, adjudication, landlord, tenant