Video & Transcript : 'technology services' :
Page 140 of 500
FL
Transcript Highlights:
- A SERVICE.
- ANOTHER AREA THAT WE KNOW STATE GOVERNMENT CAN IMPROVE IS INFORMATION TECHNOLOGY (IT).
- NOW, I RESPECT AND APPRECIATE THOSE WHO DEDICATE THEIR CAREERS TO PUBLIC SERVICE.
- FLORIDA WILL BE A HUB FOR AUTISM RESEARCH, SERVICES, AND BEST PRACTICES.
- WE ARE THANKFUL FOR YOUR SERVICE. GIVE THEM A HAND.
Bills:
SJR3, SB5, SJR36, SJR3, SB616, SB565, SB384, SB5, SB21, SB72, SB140, SB262, SB370, SB372, SB495, SB627, SB703, SB764, SB842, SB971, SB790, SB767, SB480, SB1066, SR44, SR135, SR171, SR180, SR185, SR187, SR188, SR191, SR197, SR198, SR199, SR200
Keywords:
dementia, Alzheimer's disease, Parkinson's disease, research funding, state budget, prevention, healthcare, medical research, Dementia Prevention and Research Institute, research institute, funding, grants, state health initiatives, aquifer, water management, Edwards Aquifer, sustainability, regulatory framework, SB 565, Texas Water Code
FL
Florida 2025 Regular Session
March 5, 2025 - 10:15 AM
Transcript Highlights:
- Service.
- that technology?
- When not just a piece of technology, but the things that support that technology, the risks associated
- with that technology, the legacy technology that you have in-house, because it all comes back down to
- And the benefit of this technology.
Summary:
The subcommittee met to hear a panel discussion on artificial intelligence and automation in Florida government. Panelists from Worldwide Technology, OpenAI, the James Madison Institute, and the Florida Digital Service described AI as a tool to improve efficiency, constituent services, fraud detection, translation, HR workflows, public safety, and regulatory review, while emphasizing that AI should supplement rather than replace workers. They also stressed the importance of data readiness, workforce training, governance, and having existing technology systems and policies in place before broader deployment.
Members asked about public records concerns, vendor vetting, model integrity, and how to balance innovation with privacy and security. Chief Schoonover said agencies are already using or exploring AI in areas such as Medicaid analysis, environmental data, emergency management, tax forms, and child support, and noted that the Digital Service publishes prohibited vendor and application lists. OpenAI discussed its red teaming, safety evaluations, privacy controls, and government products such as ChatGPT Gov, and said it does not train on personal data or target users with ads.
The committee also discussed concrete examples of efficiency gains, including reduced call times, faster translation turnaround, and streamlined HR classification work, as well as concerns about job disruption and constituent access. In closing, members raised data center infrastructure and energy needs, with panelists noting that AI depends on substantial compute, power, cooling, and utility capacity. The chair concluded by encouraging continued dialogue and noting that future AI legislation should be targeted to specific problems rather than overly broad.
CA
California 2025-2026 Regular Session
Assembly Communications and Conveyance Committee Mar 19th, 2025
Communications and Conveyance
Transcript Highlights:
- Business services supported residential services.
- And again, remember, competitive services can use any technology.
- Callers are also required to comply with service quality standards. and may use any technology to satisfy
- So in other words, caller obligations to provide basic service is technology. neutral and can be delivered
- , and what sort of technology can be supported in the future to support those services.
CA
California 2025-2026 Regular Session
Assembly Communications and Conveyance Committee Mar 19th, 2025
Transcript Highlights:
- And again, remember, COLR and competitive services can use any technology.
- COLRs are also required to comply with service quality standards and may use any technology to satisfy
- So in other words, COLR obligations to provide basic service are technology neutral and can be delivered
- , and what sort of technology can be supported in the future to support those services.
- right now relies... ...that basic service right now relies on technologies such as broadband, broadband
Summary:
The committee held an informational hearing on Carrier of Last Resort (COLR) to examine its history, current operation, and possible future changes in California. Chair Tasha Berner said the hearing was prompted in part by AT&T’s 2023 request for relief from COLR obligations and by broader concerns about public safety, affordability, universal service, and access to modern broadband and telecommunications. The first panel featured a telecommunications expert who traced COLR back to universal service principles and explained how states have handled COLR differently, including full deregulation, limited rural obligations, or transition pathways tied to competition and customer protections. Members asked about affordability, federal and state processes for service withdrawal, and whether COLR remains necessary given modern competition.
CPUC staff then described California’s COLR framework, explaining that universal service rests on access, reliability/quality, and affordability, and that COLR requires carriers to provide basic service, including voice-grade calling, 911 access, relay services, and Lifeline. Staff said AT&T’s application sought relief in nearly all of its territory, but no replacement COLR came forward during the proceeding, and public participation hearings drew thousands of comments and strong concern from rural and vulnerable customers. The CPUC outlined its ongoing rulemaking to reconsider whether the 1996 COLR rules and 2012 basic-service definition still fit current conditions, with workshops and public hearings scheduled and a proposed decision expected later in the year or into 2026. Members pressed staff on geographic outreach, wireless coverage, whether broadband can be part of basic service, public safety during wildfires, and what reporting and complaint processes currently exist.
In the final panel, industry and public-interest witnesses sharply disagreed. A U.S. Telecom representative argued COLR is outdated, costly, and copper-focused, and said reform should allow technology-neutral alternatives such as wireless, fiber, and satellite while preserving reliable voice and emergency access. The CPUC Public Advocates Office countered that COLR remains a necessary public safeguard, especially for rural and low-income customers, and argued that any transition should maintain or improve service, with public benefits such as broadband investment and continued protections for 911, disability access, and affordability. Committee members focused on the difference between an obligation to serve everyone and a mere option to serve, and on whether the Legislature should provide clearer guidance as the CPUC’s rulemaking moves forward.
FL
Florida 2025 Regular Session
January 14, 2025 - 09:00 AM
Transcript Highlights:
- DMS is the primary business, workforce, and technology service provider for the Florida government.
- technology.
- In my role, I lead the Enterprise Technology Team at the Florida Digital Service.
- for this service.
- Our state agencies are required to go through Suncom for those types of technology services.
Summary:
The subcommittee held its first meeting to examine Florida’s information technology governance, budgeting, cybersecurity, data management, and telecommunications operations. Chair Schneider and other members framed the panel as a new joint policy-and-budget forum focused on reducing jargon, improving accountability, and asking whether technology investments are feasible, aligned with state goals, cost-controlled, and secure. State Affairs Chairman Will Robinson and members emphasized that the committee should avoid buying “shiny new objects” without clear business cases and should focus on long-term value, cybersecurity, and operational efficiency.
Florida Digital Service and Department of Management Services leaders provided an overview of the state IT enterprise. Secretary Pedro Allende described DMS as the state’s business, workforce, and technology service provider, while State CIO Warren Spanholz outlined Florida Digital Service’s four core areas: cybersecurity, project success, data interoperability, and enterprise architecture. Chief Data Officer Ed Ryan said the state data catalog is about 400,000 elements and roughly half of agencies are participating, and he described efforts to identify authoritative data sources and improve interoperability. Chief Information Security Officer Jeremy Rogers discussed the state cybersecurity operations center, enterprise risk management, incident response exercises, and a recurring $35 million cybersecurity resiliency budget. Chief Technology Officer Leo Schoonover described oversight of major IT projects over $10 million, updated project management standards, and a shift toward smaller phased implementations and more flexible methodologies to reduce delays and overruns.
Other presenters covered telecommunications, data center operations, and cybersecurity workforce development. Director Denise Atkins said the Division of Telecommunications manages Suncom and MyFloridaNet, with nearly $336.9 million appropriated for fiscal year 2024-25, and is procuring the next network contract while emphasizing security controls and vendor flexibility. Tim Brown said the Northwest Regional Data Center operates on a chargeback basis, serves state and local customers, and returned surpluses to customers in recent years. Cyber Florida Director Ernie Ferraroso described training, workforce pipelines, K-12 outreach, a cyber range, and research programs aimed at building Florida’s cyber workforce and improving public-sector readiness.
Members asked about budget setting, project delays, change orders, cybersecurity reporting, data catalog participation, interoperability, and expanding cybersecurity operations centers. Officials said chargeback rates are based on actual direct and indirect costs, project delays often stem from unclear scope and insufficient upfront planning, and cybersecurity success is measured by mean time to detect, respond, and recover. They also said the state is moving toward more modular project delivery, broader agency participation in shared cybersecurity services, and expanded CSOC locations within existing staff and budget where feasible.
MN
Transcript Highlights:
- and adult social services.
- The state made a significant one-time investment in technology to modernize Human Services, improve program
- I mean, the ability to modernize so many of these other systems—driver and vehicle services technology—will
- Then we've used technology.
- Then we've used technology.
AZ
Transcript Highlights:
- SB 1832, 2026–2027 amusements appropriation; transportation, technology.
- SB 1840, 2026–2027 human services appropriation; transportation, technology.
- SB 1844, 2026–2027 revenue appropriation; transportation, technology.
- SB 1840, 2026–2027 human services appropriation; transportation, technology.
- SB 1844, 2026–2027 revenue appropriation; transportation, technology.
Summary:
The Senate opened with prayer and the Pledge of Allegiance, then recorded attendance at 23 present, 0 absent, and 7 excused. The journal for April 21, 2026, was approved without objection. The chamber then adopted a legislative proclamation recognizing April 19–25, 2026, as National Crime Victims’ Rights Week in Arizona, honoring victims, survivors, and service providers.
Senator Bolick spoke in support of the proclamation, tying it to Domestic Violence Awareness Month and highlighting work with victim advocates and survivors, including Amberley’s Place, Janice’s Women’s Center, and Kaylee Kozak. She referenced prior legislation such as SB 1211, which allows lifetime no-contact injunctions for certain domestic violence victims, and described broader efforts to strengthen protections and avoid retraumatizing survivors. She then moved to reconsider the Senate’s prior failure to pass HB 2950 on third reading, and the motion was adopted.
The Senate also received a large package of new budget-related bills, SB 1831 through SB 1846, covering general appropriations, state budget implementation, capital outlay, commerce, criminal justice, environment, healthcare, higher education, human services, K–12 education, local government, state properties, revenue, tax and taxation, and transportation. These bills were referred to the Committee on Appropriations, Transportation, and Technology, and the Senate suspended the five-day committee agenda rule so the committee could hear them on April 28, 2026. Committee announcements noted that the Senate and House Appropriations committees would meet the next day at 10 a.m. in House Hearing Room 1, and the Senate adjourned until April 28, 2026, at 1:15 p.m.
FL
Transcript Highlights:
- Transportation Disadvantaged services are transportation services...
- services, deviated fixed-route services, complementary Americans with Disabilities Act paratransit services
- to improve service.
- So persons that are eligible for ADA paratransit service, they cannot be denied service.
- What do they do to optimize their service? In a word: technology.
Summary:
The Senate Transportation Committee met, took roll, and heard introductory remarks from members about their districts and transportation priorities, with several senators noting congestion and mobility challenges in their regions. The committee then received a presentation from the Florida Transportation Commission on its oversight role for FDOT, including annual and quarterly performance reviews, review of the five-year work program, and monitoring of tolling and transit authorities. Members asked whether the commission gets involved in project prioritization; the answer was no, because it is statutorily limited to high-level oversight rather than day-to-day project decisions.
The committee next heard two reports related to transportation disadvantaged and paratransit services. FDOT’s Melissa Smith described the statewide Transportation Disadvantaged program, its governance structure, service models, and challenges such as fragmented administration, cost, inconsistent reporting, and rural service limitations. She outlined recommendations including better use of technology, regional partnerships, improved training, and alternative delivery models like microtransit and TNC partnerships. A University of South Florida researcher, Martin Katala, discussed best practices for paratransit and demand-response service, emphasizing route optimization software, dynamic dispatching, service standards, vendor accountability, and the use of TNCs and mobility management to improve efficiency and reduce travel times. A later presentation from UF’s I-Street program focused on emerging technologies for transit, including in-cabin monitoring, automatic restraints, accessible booking and tracking tools, and the need for statewide safety standards and better driver interfaces.
Finally, FDOT Secretary Jared Perdue and District 5 Secretary John Tyler provided an update on the transition of SunRail local entities. They explained the differences among commuter rail, intercity rail, and light rail, and said SunRail’s financial transition to local partners was completed on January 1, with operational transition to follow over up to three years. They contrasted that with Tri-Rail, where FDOT still funds operations and discussions about a future transition are ongoing. Members asked about the differences between SunRail, Tri-Rail, Amtrak, and Brightline, and the presenters explained that commuter rail serves regional daily commuters while intercity rail connects regions. The committee concluded without taking any formal votes or other legislative action.
OK
Oklahoma 2026 Regular Session
Transportation REVISED- IS25-084 Removed - New Start Time - 1pm Oct 28th, 2025
Transportation
Transcript Highlights:
- Yes, this is a totally opt-in service.
- So we are a biometrics technology company.
- So we are a biometrics technology company.
- So we are a biometrics technology company.
- I don't care if anybody wants to pay for a jump-the-line service.
Summary:
The committee held an interim study on airport security vendors, prompted by Representative Hayes’s earlier House Bill 1271, which would have restricted Oklahoma airports from contracting with third-party identity verification companies such as Clear. Hayes explained the bill stemmed from concerns raised after a December 2022 TSA letter and broader questions about whether these vendors create security risks or bypass TSA screening. The committee heard first from Clear, then Idemia, and then Tulsa International Airport, with members focusing on how identity verification works, whether it differs from TSA screening, and whether the state should regulate these services.
Clear’s representative said the company provides an opt-in biometric identity verification service at airports, not physical screening, and that every passenger still goes through TSA screening. He said Clear operates in about 60 airports in roughly 40 states, has about 40,000 members in Oklahoma, and has paid more than $1.1 million to Oklahoma airports since launching in the state. Members questioned how Clear verifies IDs, whether Real ID is required, whether the company can manually override biometric checks, whether it shares data, and whether it has had security issues. Clear said it uses source corroboration with state DMV systems, does not sell data, has no manual override, and has worked with TSA on security upgrades after earlier concerns.
Idemia’s representative described the company’s broader biometrics work for Oklahoma and the federal government, including fingerprint systems for the Oklahoma Bureau of Investigation, civilian background-check enrollment, TSA checkpoint credential authentication technology, and TSA PreCheck enrollment. She said Idemia’s role stops at identity verification and that TSA retains responsibility for screening and for decisions about who enters trusted traveler programs. Tulsa International’s COO said Clear does not replace TSA, that TSA retains exclusive authority over screening, and that the airport leases space to Clear and receives revenue from the arrangement. No vote was taken, and the meeting ended after questions and testimony.
CA
California 2025-2026 Regular Session
Assembly Emergency Management Committee Mar 17th, 2026
Transcript Highlights:
- Are these people who have experience in technology and technology deployment?
- Taken together, Synergem Technologies supports services that reach roughly half of California's PSAPs
- Taken together, Synergem Technologies supports services that reach roughly half of California's PSAPs
- Second, location services.
- Statewide-level services.
Summary:
The Emergency Management Committee held an oversight hearing on California’s Next Generation 911 rollout, focusing on Cal OES’s decision to move away from the original regional vendor model toward a statewide provider model. Cal OES said the regional architecture created complexity at the boundaries between regions, leading to misrouted calls, transfer problems, and degraded audio, and that a statewide model would better align with national standards and provide a more reliable, secure system. The Legislative Analyst’s Office urged the Legislature to pause further implementation until it has more information on the problems, tradeoffs, costs, and oversight needs, and recommended stronger reporting and possibly independent technical review before proceeding.
Committee members pressed Cal OES on accountability, cost, testing, vendor selection, and whether the current system is safe. Cal OES said the project has cost about $456 million so far, most of it recurring service fees, and that 23 PSAPs had transitioned voice traffic while more than 440 total PSAPs remain in the state. Officials said the current system is operating, that a pause would not put the public at risk, and that the statewide conversion could be completed by summer 2030. Members and the LAO raised concerns about whether Cal OES has enough technical oversight and whether contract language alone is sufficient to prevent repeat problems.
The vendor panel largely defended the regional model and argued that the existing system is already built, tested, and ready to expand. NGA 911, Synergem, Lumen, and Atos said the regional architecture provides redundancy and resilience, that early problems were often tied to legacy-system integration, carrier issues, or training rather than the regional design itself, and that a statewide redesign would add cost and delay. Atos said it serves as the statewide backbone and backup and has already carried live traffic, while vendors emphasized that they support continued modernization but believe California should build on the current regional investment rather than replace it.
WA
Washington 2025-2026 Regular Session
House Technology, Economic Development, & Veterans Jun 24th, 2025
Transcript Highlights:
- technology in government, and AI as well.
- Rob Lloyd, who is the chief technology officer and director of information technology with the City of
- He is the state chief technology officer for Washington Technology Solutions, which we fondly call WATech
- I am the state's chief technology officer.
- , but WATech also has an automation service.
Summary:
The committee held a work session focused on technology in government, AI, broadband, and digital equity. Seattle CTO Rob Lloyd described the city’s AI strategy, emphasizing responsible use, privacy, security, community input, and data strategy. He said Seattle is using small pilots and partnerships to test AI for tasks such as public records processing, infrastructure inspection, and permitting, while keeping humans as the final decision-makers. Members asked about bias, liability, training on best practices, labor involvement, and public records; Lloyd said AI should remain an assistant tool, not a replacement for human judgment, and that Seattle is still testing solutions for records requests and permitting. WATech CTO Nick Stow and Deputy Director Mark Quimby discussed the state’s broader AI policy, the generative AI executive order, a sandbox with more than 15 agencies, and use cases including a resident portal, cybersecurity, and wildfire detection. They stressed consent, closed systems, human-centered design, and the need to govern all forms of AI, not just generative AI. Committee members raised concerns about federal data access, labor issues, and wildfire detection effectiveness.
Spokane County IT staff described a more restrictive approach to AI, citing privacy, bias, and cyber risks. The county standardized on Microsoft Copilot as its only approved chat-style AI tool, blocked other AI chat platforms, and requires human review of all AI-generated content. They said AI is also being used by criminals for phishing and deepfakes, underscoring the need for strong policy and security controls. The committee also received an update from the Attorney General’s AI Task Force. Yuki Ishizuka said the task force has 19 members and eight subcommittees covering ethics, consumer protection, labor, health care, public safety, education, government efficiency, cybersecurity, and industry/energy. The task force is working toward an interim report due December 1, 2025 and a final report due July 1, 2026, and is reviewing recommendations through public forums and advisory committees. Ishizuka warned that a federal budget reconciliation provision could bar states from enforcing AI regulations for 10 years, and several members voiced support for state authority and asked about possible 2026 legislation.
The committee then heard updates on broadband and digital equity. Commerce’s Dave Pringle said the BEAD broadband program is being reshaped by new NTIA guidance, which removed or reduced emphasis on several prior priorities, and Washington is now working under an expedited process to submit its state application by September 4. He noted that no projects have been built yet, that four counties did not receive applications in round two, and that the state is trying to keep applicants engaged through office hours and a shortened review window. The Office of Equity and the Digital Equity Forum reported increased participation, new members, and ongoing outreach to tribal, rural, and underserved communities, while previewing recommendations such as creating an interdepartmental digital equity team and improving data use. Finally, Lumen’s Robert Thoms described private-sector broadband deployment challenges, including permitting, regulation, and the economics of extending fiber, while noting continued investment in overbuild projects, a $30 low-cost service option tied to the former ACP, and work with the state, tribes, and libraries. No votes were taken; the meeting consisted of presentations and member questions.
CA
California 2025-2026 Regular Session
Assembly Emergency Management Committee Mar 17th, 2026
Emergency Management
Transcript Highlights:
- Are these people who have experience in technology and technology deployment?
- Taken together, Synergem Technologies supports services reaching roughly half of California's PSAPs.
- Second, location services. Excuse me, in 2025. Second, location services.
- to 911 and location services.
- Statewide-level services.
CA
Transcript Highlights:
- California is at the forefront of AV technology and robotaxi services.
- That is a different type of technology.
- The most challenging part was that this was a new technology, that no one knew how to... ...a new technology
- But also, we don't want to stifle technology.
- Private use, delivery services, services. as they're commonly referred to in the public.
Summary:
The Senate Transportation Committee held an informational hearing on autonomous vehicle technology in California, focusing on safety, regulation, first responder impacts, and the state’s evolving oversight framework. The chair said the committee would hear all panels before public comment, with witnesses limited to five minutes and public commenters to one minute. The first panel featured an industry representative, a safety academic, and victims/advocates who described sharply different views of AV safety and accountability.
Ariel Wolf of the Autonomous Vehicle Industry Association argued that fully autonomous vehicles are distinct from driver-assist systems, said AVs are already reducing crashes and fatalities, and urged clear, uniform standards. Dr. Missy Cummings countered that remote operations and computer-vision failures show the technology still depends on human intervention and can be unsafe, especially when remote assistance is done from abroad. Robert O’Dowd and Dylan Angulo, both tied to Tesla crash cases, described fatal and serious injuries involving Autopilot/Full Self-Driving, criticized limited transparency and data access, and called for stronger disclosure, preservation of crash data, and mandatory fixes or disabling of defective software.
Committee members questioned witnesses about data comparing AVs to human drivers, the role of remote operators, liability, and whether California should create clearer standards for the human element behind AV systems. Several members and witnesses discussed the need for “guardrails,” black-box-style data access, and accountability for the remaining crash risk. The hearing then shifted to first responders and road users: a San Francisco Fire Department representative described AVs blocking fire scenes, ambulances, and apparatus access during emergencies and urged a public safety manual override; a San Jose police representative said officers need clear enforcement authority, training, and reliable ways to stop or redirect AVs; a rideshare driver described near-collisions and congestion caused by robo-taxis; and a Teamsters representative opposed proposed heavy-duty AV truck rules as too reliant on manufacturer self-certification and lacking independent validation.
In the final panel, DMV and CPUC officials defended California’s regulatory structure. DMV said it has regulated AVs since 2014, has issued multiple rulemakings and permit types, and is developing a fourth package that would add reporting, enforcement tools, emergency-response requirements, and rules for heavy-duty AVs. DMV said it has revoked or suspended permits when needed, including Cruise and Pony.ai actions. CPUC said its authority covers passenger service only, requires safety plans and ongoing reporting, and continues oversight after permits are issued. No votes or formal actions were taken, as the hearing was informational only.
CA
Transcript Highlights:
- California is at the forefront of AV technology and robotaxi services.
- This is not anti-technology. This is pro-human life.
- That is a different type of technology.
- in California. autonomous passenger service in California.
- Private use, delivery services, services. as they're commonly referred to in the public.
Summary:
The Senate Transportation Committee held an informational hearing on autonomous vehicle technology in California, with the chair emphasizing that all panel testimony would be heard before public comment. The first panel included an industry representative from AVIA, a George Mason University professor, a Dawn Project representative, and a crash survivor. Testimony sharply divided between supporters who said AVs and driver-assist systems can reduce crashes and create jobs, and critics who argued that current systems are unreliable, rely on unsafe remote assistance, and are being deployed without enough transparency or accountability. Committee members questioned witnesses about safety data, the distinction between Level 2 and Level 4 systems, remote operations, liability, and whether California should adopt more uniform standards and stronger reporting requirements.
The second panel focused on first responders and workers. A retired San Francisco Fire Department official described AVs blocking fire scenes, ambulances, and apparatus access, and said remote hotlines have been too slow to resolve incidents, urging a public-safety manual override for police, fire, and paramedics. A San Jose police deputy chief said law enforcement sees AV safety potential but needs clear authority, training, and standardized protocols to handle traffic violations and emergency interactions. A San Francisco rideshare driver described near-collisions, red-light violations, and congestion caused by robotaxis, calling for fines, permit suspensions, and better public access to incident data. A Teamsters representative criticized DMV’s proposed heavy-duty AV rules as too permissive, especially for 80,000-pound autonomous trucks, and argued for independent validation, operational limits, and legislative action if regulators do not act.
In the final panel, DMV and CPUC officials described California’s existing AV regulatory framework and defended the state’s oversight. DMV said it has regulated AVs since 2014, has issued multiple rulemakings, and is now developing a fourth package that would expand reporting, strengthen enforcement, and require AVs to respond to emergency geo-fence messages and law enforcement direction. DMV also noted current permit counts and past suspensions and revocations, including Cruise and Pony.ai actions. CPUC began outlining its role in regulating passenger service for hire. No votes were taken; the hearing was informational only, and the committee chair indicated the testimony would inform future policy and legislation.
CA
California 2025-2026 Regular Session
Assembly Budget Subcommittee No. 5 on State Administration Feb 24th, 2026
Transcript Highlights:
- Prior technology improvement projects at EDD focused more exclusively on narrowly scoped technological
- Prior technology improvement projects at EDD focused more exclusively on narrowly scoped technological
- And so, to the degree to which the state's workers can now use self-service options and those self-service
- That's a bit of a false notion in technology.
- of service would be to respond immediately?
Summary:
The Budget Subcommittee on State Administration held an informational hearing on whether the Employment Development Department is ready for the next recession, with a focus on EDD Next, the department’s long-running technology modernization effort. The Legislative Analyst’s Office reviewed EDD’s major benefit programs, the history of prior modernization attempts, the current Integrated Claims Management System work, and the department’s remaining risks, including continued reliance on a COBOL-era mainframe and the challenge of adapting quickly to future federal or state policy changes during a downturn. The LAO also explained that most pandemic-era fraud was tied to temporary federal unemployment programs rather than California’s core UI system, and that the state’s UI loan repayment is not largely attributable to fraud. Members raised concerns about the cost of repeated modernization efforts, paper versus online claims, appeal overturn rates, WARN notices, and legislative oversight of the project.
EDD’s panel said the department has made substantial customer-service and processing improvements, including online self-service tools, improved call center features, identity verification, fraud controls, language access upgrades, and a new document management system. Officials reported that as of early 2026, about 83% to 85% of claims across programs were being processed timely within two weeks, and said paid family leave delays in 2024 were tied to the transition into the disability insurance online platform and seasonal workload patterns. They also said EDD is working with the Department of Technology on EDD Next and that the project will proceed in phases, with paid family leave and disability insurance first and unemployment insurance later.
Members pressed EDD on persistent paid family leave backlogs, the share of paper applications, response times for constituents, and whether the department tracks long-running cases and WARN notice trends. EDD said its service standard is generally immediate response through phone, chat, or callback tools, while more complex cases can take longer because the department may be waiting on claimants or medical providers. The department also said it tracks call outcomes and outstanding cases, and that it can provide additional data on WARN notices. No votes were taken, and the hearing ended with plans to continue discussing EDD Next and paid family leave at a later March 10 budget hearing.
CA
Transcript Highlights:
- California is at the forefront of AV technology and robotaxi services.
- This is not anti-technology. This is pro-human life.
- That is a different type of technology.
- The most challenging part was that this was a new technology, that no one knew how to... ...a new technology
- But also, we don't want to stifle technology.
US
US Federal 2025-2026 Regular Session
US House Floor Proceedings (Monday, February 23, 2026)
US Federal House Floor Meeting
Transcript Highlights:
- services contract, regardless of their qualifications.
- But this problem extends beyond technology and service contracts across the Federal Government.
- SERVICES CONTRACT, REGARDLESS OF THEIR QUALIFICATIONS.
- BUT THIS PROBLEM EXTENDS BEYOND TECHNOLOGY AND SERVICE CONTRACTS ACROSS THE FEDERAL GOVERNMENT.
- Speaker, this is technology that works at all airports.
CA
California 2025-2026 Regular Session
Assembly Budget Subcommittee No. 5 on State Administration Feb 24th, 2026
Transcript Highlights:
- Prior technology improvement projects at EDD focused more exclusively on narrower technological improvements
- , whereas EDD Next not only takes on the technology... ...more narrowly scoped technological improvements
- And so, to the degree to which the state's workers can now use self-service options, and those self-service
- That's a bit of a false notion in technology.
- of service would be to respond immediately?
CA
California 2025-2026 Regular Session
Senate Transportation Committee Mar 24th, 2026
Transcript Highlights:
- California is at the forefront of AV technology and robotaxi services.
- This is not anti-technology. This is pro-human life.
- That is a different type of technology.
- But also, we don't want to stifle technology.
- Private use, delivery services, services. as they're commonly referred to in the public.
Summary:
The Senate Transportation Committee held an informational hearing on autonomous vehicle technology in California, with testimony from industry, safety advocates, first responders, drivers, and state regulators. The chair framed the hearing as an overview of AV deployment, safety, first responder interactions, and current and future regulation. Witnesses from the AV industry argued that autonomous vehicles can reduce crashes and injuries, create jobs, and support California’s leadership in innovation, while critics and crash survivors described serious safety failures, including phantom braking, inadequate transparency, and crashes involving Tesla’s Autopilot/Full Self-Driving systems. Several witnesses urged stronger disclosure, data preservation, independent safety validation, and clearer accountability for companies deploying these systems.
First responder and labor witnesses described operational problems in San Francisco and elsewhere, saying AVs have blocked fire engines, ambulances, and police responses, shut down in emergency scenes, and caused major delays during outages. They asked for faster and more reliable remote support, a public safety manual override, clearer enforcement authority, and limits on deployment in complex conditions. A police chief representative said law enforcement supports innovation but needs standardized protocols, training, and clear statutory authority. A Teamsters representative criticized proposed DMV rules for heavy-duty autonomous trucks, arguing they rely too heavily on manufacturer self-certification and do not impose enough independent safety review or geographic limits.
State regulators from the DMV and CPUC defended California’s existing AV framework, saying the state has regulated AVs since 2014 and now has an end-to-end system with permits, reporting requirements, enforcement tools, and first responder coordination. DMV officials said the new rulemaking would add more reporting, address heavy-duty AVs, and require compliance with emergency geofence messages and law enforcement direction. CPUC testimony emphasized that its role is limited to passenger service and ride-hail operations. Committee members asked about crash data, remote operations, liability, response times, and whether California should adopt more uniform standards and stronger guardrails. No votes or formal actions were taken, as the hearing was informational.
WA
Washington 2025-2026 Regular Session
House Technology, Economic Development, & Veterans Jan 13th, 2026
Transcript Highlights:
- It is Gretchen Perry, chief state technology officer of Washington Technology Solutions; James Galvin
- However, this technology is truly unique.
- And we just got it adopted by our Technology Services Board this past December 11th, so just a month
- the technology.
- services and bring that data together.
Summary:
The Technology, Economic Development, and Veterans Committee held its first meeting of the session and began with member and staff introductions, followed by a work session on emerging technology, digital risks, and governance, focused on artificial intelligence in state government. Washington Technology Solutions officials Gretchen Perry, Katie Ruckel, and James Galvin described the state’s approach to balancing innovation with public trust, emphasizing human judgment, transparency, accountability, and the use of AI to augment rather than replace people. They outlined benefits such as automating repetitive tasks, improving fraud and anomaly detection, supporting multilingual access, and improving customer service and internal productivity.
The presenters also discussed AI risks, including algorithmic bias, overreliance, hallucinations, and ethical concerns, and explained the state’s governance framework. That framework is based on NIST AI risk principles and includes statewide AI principles, inventory requirements, risk assessments for high-risk uses, accuracy and monitoring requirements, training, data-sharing controls, and restrictions on creating likenesses without consent. They noted the state adopted a statewide AI policy on December 11 and has created an AI community of practice and related subcommittees to support implementation. They also said the policy was bargained with unions where required and that agencies must give notice before consequential AI-related changes affecting working conditions.
James Galvin highlighted current AI use cases across state agencies, including visual and spatial analysis for emergency response and flood recovery, the Department of Licensing’s Dolly chatbot for resident services, and an internal contract-assistance tool for staff that is limited to approved materials. Members asked about audit implications, language services and interpreters, the policy’s applicability beyond government, union involvement, return on investment, and whether the state uses off-the-shelf or custom AI models. The presenters said most uses rely on off-the-shelf large language models, that high-risk generative AI is not yet in production, and that the policy is designed to encourage low- and moderate-risk uses while adding more scrutiny for higher-risk applications. No votes or legislative actions were taken; the meeting concluded with committee housekeeping and adjournment.