Video & Transcript Research : 'Consumer Financial Protection Bureau'

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MN

Minnesota 2025-2026 Regular Session

House Floor Session 5/12/26 - Part 3

Minnesota House Floor Meeting

Transcript Highlights:
  • Minnesota, uh, has consumer protections. Minnesota, uh, has consumer protections.
  • <02:15:55.679> Now, consumer protection that you need.
  • Now, consumer protection that you need.
  • public and protect our markets from these shadowy financial gambling markets.
  • public and protect our markets from these shadowy financial gambling markets.
Keywords: 919, house, all
Summary: The House took up House File 4138, a bill aimed at limiting harmful social media features for children and requiring parental involvement for minors using platforms in Minnesota. Early on, members reconsidered and then adopted the Smith amendment (A13) after first rejecting a narrower amendment to the amendment (A18) on a 67-67 tie. Representative Bonner then offered a technical amendment (A14) to address liability and drafting concerns, but withdrew it after saying it contained an unintended drafting error and could create legal problems, including issues around data collection and rulemaking. During third reading debate, supporters described the bill as a first step to protect children from addictive social media design, online exploitation, and harmful data practices. Representative Scott said the bill would require parental consent and limit addictive features for child accounts, while emphasizing that the consent language must be prominent and that the bill’s effective date would not begin until next July. Representative Enen, Representative Feist, Representative Greenman, and others backed the measure as a bipartisan effort to hold big tech accountable and protect kids, though Greenman also noted that the legislature had not shown the same willingness to confront gun violence. Opponents and skeptics raised concerns that the bill relies on parents understanding complex legal and technical terms, that it may not fully protect children, and that it could still leave gaps around liability and privacy. Representative Leeing questioned why the bill does not simply restrict addictive features for all children and asked about parental waivers and location tracking; Scott responded that the bill uses IP address information and does not specifically address liability waivers, but said the measure is a policy choice intended to empower parents. The debate ended with broad support from several members, and the bill was presented as likely to pass, though no final vote on the bill itself was included in the excerpt.
OK

Oklahoma 2026 Regular Session

Senate Legislative Session Apr 22nd, 2026 at 01:30 pm

Oklahoma Senate Floor Meeting

Transcript Highlights:
  • And whereas these measures save energy and money and protect birds migrating to nesting grounds in the
  • Members, SCR22 is a step, a small step with real impact, protecting migration, conserving energy, and
  • They're learning public speaking by giving demonstrations, they're building financial literacy through
  • Those states have seen a rise in Financial and family problems have been disproportionate among the most
  • have said in our constitution, and that we say in both our federal and state constitutions, is to protect
US

US Federal 2025-2026 Regular Session

US House Floor Proceedings (Monday, February 2, 2026)

US Federal House Floor Meeting

Transcript Highlights:
  • I yield myself as much time as I may consume.
  • when they are called up to protect this country.
  • when they are called up to protect this country.
  • when they are called up to protect this country.
  • DOES GO TO SCHOOL, THEY WOULD RECEIVE MORE PROTECTION WHEN THEY ARE CALLED UP TO PROTECT THIS COUNTRY
NH
Transcript Highlights:
  • So, the DCYF or DHHS Bureau of Children's Behavioral Health will work with the child sending district
  • And it's protected, so we're not certain what it looks like. Mr.
  • And it's protected, so we're treatment.
  • We have children placed with us for child protection, abuse, neglect.
  • It's not out of the bureau.
Keywords: 1189, house, all
Summary: The commission on the costing of special education met to review several documents and updates, including draft materials on residential placements, an LBA dispute resolution report, prior minutes, rate-setting rules, and a letter involving Senator Hassan. The minutes from March 16 were approved by motion, second, and one abstention. Members also received an update that the LBA special education performance audit is still pending; the report is expected to be very large, NHED and the Board of Education must review and comment before release, and it likely will not be available until late summer or early fall. The separate EFA audit was also noted as still unreleased, and members said they may return later to issues involving EFA costing and differentiated aid. A major focus was HB 1099, which would create a committee to study the cost and liability of providing educational services to students placed in residential facilities. The chair explained that the House version had passed unanimously and the bill was headed to a committee of conference. Members discussed a proposed amendment to add the phrase “including but not limited to” so the study would cover not only court-ordered or treatment-related placements but also other residential placements, including those tied to school district decisions. Some members said this was a substantial expansion, while others said it would simply give the committee broader latitude. Jason Stock of the Winnisquam Regional School Board described how the issue arose during budget work at Winnisquam, where the district was trying to determine who should pay for educational services for students living at Spaulding Youth Center in Northfield. He said the district had 10 students attending Winnisquam, including three foster students and seven students connected to Spaulding, and that Spaulding-specific invoicing for 2024-2025 totaled $141,417.05 for eight students. Members also discussed rising private placement tuition costs and the difficulty of determining residency and fiscal responsibility for students placed in residential settings. Department counsel explained that under RSA 193:27 and 193:28, children placed in a home for children may attend the local district school, and that special education cost responsibility depends on whether the student is identified as disabled and on the nature of the placement. Spaulding representatives had not yet presented by the end of the excerpt, and the committee was still working through the residency and funding questions.
OK

Oklahoma 2026 Regular Session

Senate Legislative Session Apr 29th, 2026 at 09:00 am

Oklahoma Senate Floor Meeting

Transcript Highlights:
  • It was a fraternity of which I'm very proud. 9 years running the Bureau of Narcotics, the longest in
  • And I thought about that in my life at the bureau, in this body, and anything else in the future.
  • ounces of spirits, 6 ounces of wine, or a 12-ounce beer for a complementary tasting to a guest or consumer
  • So what accountability measures ensure that taxpayer dollars are protected?
  • That would be up to whether or not The financial lending institution wants to participate and wants to
NY

New York 2025-2026 Regular Session

New York State Senate Session - 05/12/2026

New York Senate Floor Meeting

Transcript Highlights:
  • protection bills that we're passing today.
  • I want to rise in support of this bill, which takes an important step toward protecting consumers from
  • I want to rise in support of this bill, which takes an important step toward protecting consumers from
  • I want to rise in support of this bill, which takes an important step toward protecting consumers from
  • This bill, which takes an important step toward protecting consumers from online hidden algorithmic price
Keywords: 993, senate, all
Summary: The Senate convened, approved the journal, and took up a series of motions to discharge identical Assembly bills to the Third Reading Calendar, along with committee reports and amendments. The chamber also received an introduction from Senator Gonzalez honoring Maria Raine and her advocacy for guardrails on AI chatbots after the death of her son, and later adopted a Rules Committee report sending several General Business Law bills directly to Third Reading. The resolution calendar was adopted with some exceptions, and the Senate recognized several previously adopted resolutions honoring individuals and observances, including Barnabas McHenry, Arthur Jones Jr., Floyd Todd Peterson III, the Lexington School for the Deaf, Tadeusz Kosciuszko, Apraxia Awareness Month, Fibromyalgia Awareness Day, Prevention Week, Physician Anesthesiologists Week, and Golf Day in New York. The Senate then considered and passed numerous bills, many on consumer protection and public policy topics. Measures included bills on General Business Law, Public Health Law, Correction Law, Environmental Conservation Law, Executive Law, Vehicle and Traffic Law, Public Officers Law, Not-for-Profit Corporation Law, Public Housing Law, Education Law, Labor Law, and Public Service Law. Several bills were laid aside, including a Public Health Law bill by Senator Fernandez and a Public Service Law bill by Senator Parker. The chamber also passed a concurrent constitutional resolution by Senator Stec proposing an amendment to Article 14. During floor debate, senators explained votes on several measures. Senator Ramos spoke in support of paid sick leave for domestic workers, describing the bill as a long-overdue labor protection for a workforce historically excluded from such rights. Senator Fernandez described her bill as the Manufacturer Disclosure and Transparency Act, aimed at requiring notice and public disclosure of certain pharmaceutical patent settlement agreements to improve transparency and competition in prescription drug pricing. Senator Ryan and Senator Martins supported a bill restricting hidden algorithmic price manipulation online, and Senator May supported a bill limiting excessive rental car fuel charges as part of a broader consumer protection package. The Senate also passed a memorial highway bill naming a portion of Route 19 in LeRoy for Lieutenant Gary A. Scott, with Senator Borrello explaining the veteran’s service and sacrifice.
MN

Minnesota 2025-2026 Regular Session

Committee on Labor - 03/03/26

Labor

Transcript Highlights:
  • I'm a senior policy advisor at Protect Borrowers.
  • It looks very much like forced labor under threat of financial penalty.
  • It looks very much like forced labor under threat of financial penalty.
  • could look at for guardrails to protect could look at for guardrails to protect some<00:31:28.600
  • protecting Minnesotans. protecting Minnesotans.
Keywords: 1187, senate, all
TX

Texas 89th Regular

89th Legislative Session Apr 3rd, 2025

Texas House Floor Meeting

Transcript Highlights:
  • She was the first felony prosecutor against domestic violence. and working to protect women.
  • Practices Consumer Protection Act for the Committee on Trade, Workforce, and Economic Development, 504565
  • Refer to the Committee on Pensions, Investments, and Financial Services, HB 4611 by Slauson relating
  • Services. financial services.
  • services HG 4821 by Hinojosa Hurling the speech protections for student media publications in public
Bills: HB9, HB22, HB908, HB1392
FL

Florida 2025 Regular Session

November 18, 2025 - 10:30 AM

Transcript Highlights:
  • We have to procurement bureaus, goods and services and it in special procurement bureaus, goods and services
  • Her current title is bureau chief of General Services, Department of Health.
  • But then then because she ation strikes that's to protected.
  • And there is a financial penalties associated with that.
  • That argument would have not the you've ever been assessed financial penalties.
AZ

Arizona 2026 Regular Session

03/16/2026 - Senate Floor Session

Arizona Senate Floor Meeting

Transcript Highlights:
  • HB 2041, Child Neglect, Financial Resources Exception.
  • I had some concerns over the source of the money coming from the Consumer Restitution Fund.
  • Because obviously the system is not protecting our children. And with that, I vote aye.
  • Because obviously the system is not protecting our children. And with that, I vote aye.
  • This afternoon at 5:30 is the Farm Bureau Agfest dinner.
Keywords: 1182, all
FL

Florida 2026 4th Special Session

January 22, 2026 - 08:00 AM

Transcript Highlights:
  • It is Consumer Price Index and it captures a wide variety of metrics.
  • Protecting city enterprise funds, protecting their ad valorem income.
  • First responders are being protected on paper with these proposals.
  • When the consumer experiences that, so does a local government.
  • It's not a manufactured financial crisis, it is very simple.
US

US Federal 2025-2026 Regular Session

US House Floor Proceedings (Wednesday, November 19, 2025)

US Federal House Floor Meeting

Transcript Highlights:
  • <00:08:23.360> under few rights and little protection under few rights and little protection
  • such time as I may consume. such time as I may consume.
  • such time as I may consume. such time as I may consume.
  • I may consume. I may consume.
  • Chair, I yield myself such time as I may<04:00:02.960> consume. may consume. may consume.
NY

New York 2025-2026 Regular Session

New York State Senate Session - 06/03/2026

New York Senate Floor Meeting

Transcript Highlights:
  • Senator Cleare moves to discharge from the Committee on Consumer Protection, Assembly 7875, and substitute
  • DISCHARGE FROM THE COMMITTEE ON CONSUMER PROTECTION, ASSEMBLY 7875 AND SUBSTITUTE THE IDENTICAL SENATE
  • This is not about protecting democracy.
  • CONSUMERS?
  • But it is still an important Step in consumer protection.
Keywords: 993, senate, all
Summary: The Senate convened, approved the journal, and then moved through a large number of motions to discharge bills from committees and substitute identical Senate bills for third reading. The chamber also received and accepted a Finance Committee report on nominations for Kathleen Mosier as Commissioner of Parks, Recreation and Historic Preservation, Terrence O’Leary as Commissioner of Homeland Security and Emergency Services, and John Kagia as Executive Director of the Office of Cannabis Management. All three nominees were confirmed, with Mosier and O’Leary confirmed unanimously and Kagia confirmed 57-1, with Senator Walczyk voting no. The Senate adopted previously approved resolutions recognizing June 2026 as LGBTQIA+ Pride Month and mourning the death of Susan Irene Wright of Harlem. Senators Brisport and Bottcher spoke at length in support of Pride Month, emphasizing LGBTQ+ history, resilience, and ongoing threats to the trans community. On the Susan Wright resolution, Senators Cleare, Bailey, and Bottcher praised her community leadership, philanthropy, and family legacy, and Assembly Member Jordan Wright was recognized in the chamber. The body then considered and passed many bills on the calendar, including measures on insurance, environmental conservation, public health, education, business law, labor, social services, highway law, and local tax exemptions. Several bills drew brief explanations of vote, including a measure to end higher insurance premiums for widows, a bill to prohibit correctional facilities from denying visitation because of menstrual products or IUDs, and a Medicaid-related bill to expand access to blood pressure monitors for pregnant people. Most bills passed with broad support, though some had notable opposition from a small group of senators. Late in the session, the Senate took up a proposed constitutional amendment on redistricting. Senator Stewart-Cousins sponsored the measure, and Senator Walczyk questioned it extensively, arguing voters had previously approved an independent redistricting process and objecting to changes that would remove the Legislature’s two-thirds map-approval requirement and alter the commission’s role. The sponsor said the changes were needed in response to aggressive partisan redistricting in other states and would still require voter ratification in future sessions. The transcript ends during that debate, with no final vote on the amendment shown.
MN

Minnesota 2025-2026 Regular Session

House Agriculture Finance and Policy Committee 3/9/26

Agriculture Finance and Policy

Transcript Highlights:
  • It supports farmers who are facing financial distress and sometimes even a crisis.
  • And then thirdly, if you go down that chain farther, what's the return to consumers?
  • Food is a regressive tax on consumers. Everybody has to eat.
  • Programs like FBM give them financial clarity and business skills to weather that volatility.
  • It protects our sorrow over the winter, improve soil.
Bills: HF3692
KY
Transcript Highlights:
  • the second worst in the country, and we need to make them better for the honey producer and the consumer
  • <00:09:30.519> in producer and and the consumer in producer and and the consumer in Kentucky
  • In 2023, the U.S. consumed over 578 million pounds of honey, yet we produced only 139 million pounds.
  • In 2023, the U.S. consumed over 578 million pounds of honey, yet we produced only 139 million pounds.
  • There’s also labeling requirements elsewhere, so it still needs to be present for the protection of the
Summary: The Senate Standing Committee on Agriculture met with a quorum and opened with the Pledge of Allegiance and roll call. The committee first considered House Bill 216, which would correct a conflict created when an office was moved into the Department of Agriculture by restoring grant and loan eligibility for Department of Agriculture employees while keeping the prohibition in place for employees of the office of policy. The bill was approved unanimously and sent on to the Senate floor. The committee then revisited Senate Bill 122 after concerns from the prior meeting. Members adopted a committee substitute that clarified local governments may regulate the covered businesses but not ban them outright, and that fines and fees go back to the local authorities doing the regulating. During final consideration, Senator Deneen, Senator Reed, and Senator Richardson voted no, citing concerns about enforcement, inspection, and potential bad actors, while Senator Webb supported the bill as a needed regulatory scheme. The motion passed and the bill advanced. House Bill 391, dealing with Kentucky honey production, was also approved. Representative Jason Nemes and industry witnesses said the bill would raise the threshold for requiring a certified honey house from 150 gallons to 500 gallons, add language requiring “pure and unadulterated” Kentucky-produced honey, and support local beekeepers without creating additional public health risk. Members discussed whether the limit should be removed entirely, the cost of honey houses, and concerns about imported or adulterated honey. The committee passed the bill to the Senate floor. Senator Yates later registered a no vote on Senate Bill 122 and yes votes on House Bill 216 and Senate Bill 171, though Senate Bill 171 was passed over for further work and not heard that day.
MA

Massachusetts 2025-2026 Regular Session

Joint Committee on Higher Education Jun 21st, 2026 at 01:00 pm

Joint Committee on Higher Education

Transcript Highlights:
  • constraints and consuming enough protein to feed an active student brain.
  • So in many states, they protect it once it's on a transcript.
  • states would have some type of MOA or MAU where it's protected in another way.
  • So in many states, they protect it once it's on a transcript.
  • states would have some type of MOA or MAU where it's protected in another way.
Keywords: 995, all
Summary: The Joint Committee on Higher Education held its first hearing and heard testimony on a wide range of bills, including hunger-free campuses, FAFSA completion, early college/college-in-high-school programs, banning legacy preferences, AP credit consistency, and tuition equity for the Stockbridge School of Agriculture. Committee leaders opened by outlining the hearing process and noting the three-minute testimony limit. Legislators and advocates generally framed the bills as equity and access measures aimed at improving college affordability, student success, and workforce development. Representative Vargas testified for H. 1466 and H. 1467, arguing that hunger-free campus should be codified because many public college and community college students face food insecurity, and that FAFSA completion should be improved through individualized outreach and an opt-out or completion requirement. Senator Lovely, the Greater Boston Food Bank, and other advocates supported the hunger-free campus bill, citing data that 44% of public university and community college students experienced food insecurity in 2023 and that food insecurity harms graduation rates. Femi Stoltz and Shanti Lopez Toro backed the FAFSA bill, saying many students miss out on Pell grants and need direct support; they pointed to state examples such as Louisiana and to recent state action requiring FAFSA awareness. Committee members asked about the federal FAFSA rollout, regional equity in food access, and the need for long-term funding and data collection. A large panel supported H. 1455 on college and high school/early college, including former Chair Roy, the Massachusetts Alliance for Early College, a student graduate, MBAE, and Tripp Jones. They described early college as a proven model that helps low-income and first-generation students, improves degree attainment, and supports workforce needs; witnesses said the goal is to scale from about 9,000 students and 55 partnerships toward 22,000 to 25,000 students by 2030, with possible future growth beyond that. Members raised questions about funding, public-private partnerships, parental involvement, faculty development, and whether the bill should include data review and more standardized policies across institutions. Representative Garcia also testified for H. 1432 on AP credit, saying students should receive consistent credit for AP scores of 3, 4, or 5. Senator Edwards and James Murphy testified for the legacy preference ban, arguing it is unfair and rooted in exclusionary history; they said some states have already banned legacy preferences in public and private institutions. Finally, UMass Dean Michael Fox, alumnus Dan Mayer, and student Jake Rasmussen supported S. 920 to include Stockbridge associate degree programs in MassEducate, saying tuition equity would help enrollment and support Massachusetts agriculture and green-industry jobs.
TX

Texas 89th Regular

State Affairs Apr 23rd, 2025

State Affairs

Transcript Highlights:
  • House Bill 3356 puts those financial commitments at risk.
  • We should be working to protect prosperity in rural Texas, not undercut it.
  • Allocation benefiting residential and small commercial consumers.
  • Areas are facing financially.
  • I think the over-earning protection is very important.
OR
Transcript Highlights:
  • And then financial challenges.
  • And in previous years, those physical and financial were really combined together.
  • So some might have both a physical and a financial challenge, and some are exclusively financial.
  • So some might have both a physical and a financial challenge, and some are exclusively financial.
  • The program, as designed, is working well for the last— Financial assistance.
Keywords: 907, all
Summary: The committee met for a series of information sessions focused on housing stabilization, rental assistance, senior housing, and heat resilience. In the first panel, OHCS and NOAA described the state’s affordable housing preservation work, including the $35 million in 2025 stabilization funding used to reduce debt and keep distressed affordable rental projects operating, plus manufactured home park preservation efforts. OHCS said the portfolio remains under strain, with about a third of projects at debt coverage ratios of 1.0 or less and rising insurance and operating costs. NOAA urged faster closings on the stabilization awards, more funding in 2027, and broader rent assistance and process reforms. Committee members asked about the gap between current appropriations and need, and OHCS explained that the new Article 11-Q bond preservation program is structured differently and requires full refinancing rather than simple cash infusions. The committee then heard a detailed discussion of the state’s eviction prevention and rental assistance program, ORDAP. OHCS said the program is administered through community action agencies, prioritizes households at imminent risk of eviction, and is now funded at a much lower level than in the prior biennium, reducing expected service to about 8,200 households this biennium. The Oregon Law Center, a county community action agency, and Multifamily Northwest all agreed the program prevents homelessness and is effective, but they differed on whether assistance should be tied so closely to eviction court. Legal aid and community action witnesses said the current system is underfunded and that eviction filings are the clearest indicator of need, while Multifamily Northwest argued the process can push people into court unnecessarily and should be moved earlier when possible. Legislators raised questions about whether a pre-eviction model could be developed and about the costs of court involvement; one member shared a personal story about how rental assistance helped keep their family housed. Next, the governor’s office, OHCS, and OHA presented on the new senior housing initiative and healthy homes work. The governor’s housing director said Oregon is making progress on homelessness and housing production, with reductions in homelessness outside Multnomah County and an estimated 50,000 future units added to the pipeline through recent state actions. OHCS outlined the senior housing programs launched in May: a debt-financing program using elderly and disabled bond authority, an older adult housing development program funded through the senior property tax deferral revolving account, and a rehousing program for older adults that will use bridge funding and services to move at least 400 unsheltered older Oregonians into housing. OHA also described its Healthy Homes Grant Program, including $24.6 million already awarded, a new $5 million grant round for seniors and people with disabilities, and examples of home repairs and weatherization that help people remain safely housed. The final information session focused on home cooling and heat resilience. OHA presented data showing rising extreme heat days, more heat-related emergency visits, and likely undercounted heat deaths, especially among older adults, people with disabilities, low-income communities, and people without access to healthy homes. ODOE reviewed implementation of Senate Bill 1536, including a cooling needs study that found 58% of surveyed households in the studied housing types needed permanent cooling, with estimated statewide costs of $582 million to $1 billion. ODOE said its rental home heat pump and community heat pump programs have supported 4,638 installations so far, with a temporary reopening planned using remaining funds. The session ended with a remote presentation from a Community Action Partnership of Oregon representative, continuing the discussion of how community action agencies help deliver energy and anti-poverty services.
CA

California 2025-2026 Regular Session

Senate Floor Session May 19th, 2026

California Senate Floor Meeting

Transcript Highlights:
  • In moments, Gave his life protecting others inside the mosque.
  • Two years ago, I introduced SB 764, which created financial protections for child influencers in line
  • Basically, SB 872 protects California's primary water delivery system.
  • consumers and improve company practices.
  • SB 1193 protects basic good-government guardrails.
Keywords: 987, senate, all
NH

New Hampshire 2025 Regular Session

House Finance Division III (02/27/2025)

Transcript Highlights:
  • We have the Bureau of Drug and Alcohol Services and the Bureau of Homeless Services.
  • All right, so I think we have two more bureaus to go. Halfway: Bureau of Homeless Services.
  • And our Bureau of Drug and Alcohol Services bureau chief was here earlier.
  • And our Bureau of Drug and Alcohol Services bureau chief was here earlier.
  • And our Bureau of Drug and Alcohol Services bureau chief was here earlier.
Keywords: 928, house, all
Summary: The House Finance Committee’s Division 3 held a public work session on the Behavioral Health budget on February 27, 2025. The chair opened by explaining the schedule, materials, and deadlines for the budget process, and noted there would be no motions or votes in the division that day. Division of Behavioral Health Director Ktia Fox and DHHS CFO Nathan White then walked the committee through the division’s mission, structure, and budget materials, describing the division’s four bureaus: Mental Health Services, Children’s Behavioral Health, Drug and Alcohol Services, and Homeless Services, along with the policy unit. They emphasized the division’s role in oversight, technical assistance, quality assurance, contracting, and the continuum of care from prevention and early intervention through crisis and residential services. Much of the discussion focused on major programs and funding lines, including the 988 Lifeline contract with Headrest, a technical assistance contract with UNH, Medicaid pass-through payments to New Hampshire Hospital and Glencliff, crisis response services, cold-weather homeless responses, housing supports, and the children’s system of care. Members asked about the UNH contract, the 988 program, crisis stabilization centers, and the peer certification program; Fox explained that the peer certification is a training-and-credentialing pathway for people with lived experience to enter community-based behavioral health work, not a volunteer program. The committee also discussed the “Choose Love” program, which Fox said was created after the Sandy Hook tragedy to build resilience and strength-based emotional regulation in schools and communities. On the children’s side, Fox described the system of care account as the place where many contracted services are budgeted, including community mental health centers, care management entities, rapid response services, and residential programs. Members asked about temporary staffing, and Fox said roughly $500,000 in temporary staff costs shown in the current year would not be spent next year because the money came from a nonlapsing appropriation in HB 1573 for oversight of children’s residential services. She also said provider rate increases were a prioritized need but were not funded in the governor’s current budget, and that the Children’s Behavioral Health Resource Center was not funded, resulting in about a $1 million reduction. The session ended while the division was still moving through the children’s behavioral health slides, including questions about the Fast Forward high-fidelity wraparound program and medication management.