Video & Transcript Research : 'performance indicators'

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FL

Florida 2025 Regular Session

December 3, 2025 - 08:30 AM

Transcript Highlights:
  • for performance measures and outcomes. ...were inserted into the bill as new requirements for performance
  • So of these new indicators, we had to work closely.
  • Back on slide 12, it indicated that the...
  • The review focused on five indicators known to signal the need and high-acuity indicators, including
  • , because candidly, there are youth across the state that have these high indicators or high acuity indicators
Summary: The subcommittee heard two Department of Children and Families implementation updates on measures passed in prior sessions. First, DCF reviewed House Bill 633, which increased oversight of behavioral health managing entities through biennial independent audits, standardized claims-based reporting, and new monthly outcome dashboards. The department said it had awarded the inaugural audit to Ernst & Young, found no significant waste, fraud, or abuse, but identified process risks involving financial controls, claims validation, data access, and system access controls. DCF also described its transition to standardized behavioral health coding and said the new public dashboard of 11 measures is posted on its website, though members asked for easier access and for hard copies of the audit report. Members asked about how the department distinguishes Medicaid-covered services from department-funded services, how duplicate payment risks are being addressed, and whether the new reporting and audit requirements would improve oversight without disrupting services. DCF said it is the payer of last resort for uninsured or underinsured individuals, that some overlap with Medicaid is expected because Medicaid does not cover all behavioral health services, and that new claims edits and cross-checks are being built into the system. The department also said it had not found significant negative feedback from providers and that the new requirements are intended to improve transparency and accountability. DCF then updated the committee on Senate Bill 7012, covering human trafficking data collection, domestic violence center certification, limited background-screening exemptions, expanded recruitment for child welfare staff, subcontractor liability protections, a four-year treatment foster care pilot, case management efficiency recommendations, and a statewide study of residential bed capacity for child victims of commercial sexual exploitation. The department said several items are already complete or underway, including limited exemptions in the screening clearinghouse, while others are in procurement or rulemaking. It identified Circuits 4 and 12 as the treatment foster care pilot sites and said the pilot will launch in January 2026. Members questioned recruitment metrics, pilot timing, and report deadlines; the department said final reports are expected by January and that some dates were flexible because of procurement and implementation timelines. The meeting ended after the presentations and questions, and the subcommittee adjourned.
FL

Florida 2025 Regular Session

November 18, 2025 - 10:30 AM

Transcript Highlights:
  • THANK YOU FOR CONTINUING TO INVEST IN A PERFORMANCE BASED FUNDING.
  • WE HAVE TWO METRICS DEVOTED TO IT IN PERFORMANCE BASED FUNDING.
  • IN PERFORMANCE BASED FUNDING IN THESE AREAS.
  • HIGHER PERFORMANCE.
  • IT WAS INDICATED BY THE UNIVERSITIES.
NM

New Mexico 2025 Regular Session

IC - Public School Capital Outlay Oversight Task Jul 14th, 2025

Public School Capital Outlay Oversight Task Force

Transcript Highlights:
  • A score of 90 indicates good maintenance performance, while 80 is satisfactory.
  • Currently, there are 23 poor performance ratings and 32 marginal performance ratings.
  • We had three good performers and 17 satisfactory performers, but it's not enough.
  • The pie chart indicates that we have many districts performing better maintenance across the board.
  • This is clearly an indicator that New Mexico school districts are performing facility maintenance at
US
Transcript Highlights:
  • The FAA has been evaluating key performance indicators, or KPIs, to... track Boeing's progress on key
  • safety and quality plan and meeting the six key performance indicators that are outlined in that plan
  • The key performance indicators and I appreciate and the focus on safety we have to we have to have that
  • So Senator, just to be very clear, we won't ramp up production if the performance isn't indicating a
  • indicators.
Summary: The meeting primarily focused on significant safety concerns surrounding Boeing and its compliance with federal aviation standards. Lawmakers expressed frustration over the Army's failure to provide requested operational transparency regarding helicopter operations near Washington, D.C., amid recent incidents indicating a strained air traffic control situation. Several members called for reform in Boeing's oversight, emphasizing the need for a robust safety culture and mandatory safety management systems to prevent future disasters like the 737 MAX crashes. The discussions were passionate, with survivors and families impacted by past accidents present, highlighting the urgency and seriousness of the issues at hand.
AZ
Transcript Highlights:
  • The board agreed with our findings and indicated...
  • Indicated it would implement all 29 recommendations.
  • We're currently evaluating our performance metrics, performance incentive pay metrics, to make sure that
  • So in regard to performance and pensions, All right. Perfect.
  • It might be Forest that has a performance incentive pay.
Keywords: 1182, all
Summary: The committee conducted sunset reviews for the Arizona State Board of Pharmacy, the State Board of Nursing, the Arizona Board of Occupational Therapy Examiners, and the Arizona Regulatory Board of Physician Assistants. The Auditor General’s reports praised each board for timely licensing in some areas but identified recurring problems with complaint investigations, public safety oversight, fee analysis, records/documentation, and internal controls. For Pharmacy, the main concerns were weak enforcement of controlled substances prescription monitoring program (CSPMP) requirements and slow complaint resolution; the board said it had implemented some recommendations, was pursuing a new database vendor, and supported legislation to strengthen CSPMP enforcement. For Nursing, the audit found a large and growing backlog of complaints and repeated delays in resolving cases; the executive director said the board was under-resourced and requested 28 additional investigative positions, while nursing stakeholders supported process reforms and cited a bill to improve timelines and fairness. For Occupational Therapy, the audit focused on missing or poorly documented fingerprint clearance card checks, delayed action on a serious criminal-charge disclosure, and other compliance issues; the board said it had accepted and was implementing all recommendations, including new procedures and rulemaking. For Physician Assistants, the audit found weak oversight by the executive director, extensive delays in complaint handling, and an incentive-pay system that did not align with key performance goals; the board said it had already made structural changes, was improving tracking and IT systems, and planned to continue implementing recommendations. After discussion and testimony from board officials, public members, and nursing stakeholders, the committee voted to continue the Arizona State Board of Pharmacy for six years until July 1, 2032, the State Board of Nursing for four years until July 1, 2031, the Arizona Board of Occupational Therapy Examiners for four years until July 1, 2030, and the Arizona Regulatory Board of Physician Assistants for a continued term with statutory changes (the transcript includes the board review and related discussion, but the final motion text for the physician assistants board is not fully captured in the excerpt). The votes on the first three continuations were approved by roll call, with members generally supporting continuation while expressing concern about complaint backlogs and the need for reforms.
WA
Transcript Highlights:
  • Anyone opposed, please indicate. Aye. Anyone opposed? Please indicate by saying nay.
  • So item number one is the Department of Health Performance Audit. and The Department of Health performance
  • We give each recommendation a status indicator, like implemented or in progress.
  • Just a reminder, this is not a performance audit.
  • This is a performance audit report. Good morning, members of the committee.
Summary: The committee met on December 3, 2025, with a quorum present and approved the September 17 minutes. Members first voted to suspend the 2026 JLARC lodging tax expenditure report for one year, based on staff’s explanation that the report is self-reported, not verified, and less useful than State Auditor accountability audits; the motion passed. The committee also approved renaming the JLARC I-900 subcommittee to the “Committee to Hear SAO Performance Audits,” while keeping the opening script noting that the performance audit process exists under Initiative 900. The committee then heard follow-up updates on two prior performance audits. The Department of Health presented a draft strategic management plan in response to findings on hospital inspections, complaints, adverse event review, and hospital data access. JLARC staff reiterated that 72% of hospital inspections were late, that DOH did not verify third-party inspection standards or review adverse event reports, and that complaint data suggested possible language-access barriers. DOH said it concurred with the recommendations, had improved on-time inspection compliance to about 49%, planned annual updates starting in July 2026, and would work on accreditation oversight, complaint-language access, and data accessibility, though members pressed for firmer deadlines and questioned the three-year timeline for language access improvements. The Liquor and Cannabis Board also reported on its cannabis market study recommendation. JLARC staff said the agency’s data were incomplete and unreliable, limiting oversight of production, recalls, tax collection, and diversion. LCB said it had improved its current CCRS system but still relied on self-reported data, and it presented a decision package for a new traceability system estimated at about $9 million over three fiscal years. LCB described a plant-tagging and serialization approach tied to production, processing, testing, and retail, but acknowledged it did not currently have sufficient staff to fully implement the system without additional funding. The committee also received briefings on JLARC’s recommendation-tracking tools and the 2024 public records reporting summary, including a high-level review of agency response rates, request volumes, costs, and litigation. Finally, JLARC presented the proposed final report on the Office of Privacy and Data Protection, concluding that OPDP meets its statutory responsibilities and has high user satisfaction, but that its mandate should be updated to better match its current capacity and focus; the committee adopted the report for distribution. The meeting then moved into the 2025 tax preference performance reviews, where JLARC staff summarized nine reviews and noted that the Citizens Commission on Tax Preference and Performance Measurement endorsed all 17 legislative auditor recommendations, with comments on seven. Early reviews discussed included natural gas transportation fuel preferences, travel agent and tour operator B&O rates, nonprofit low-income housing development, multipurpose senior centers, disabled veteran adaptive housing, and trade convention attendance, with staff and commissioners generally recommending continuation of some preferences, modification of others, and improved objectives or performance measures where needed.
NM
Transcript Highlights:
  • Turning to slide 19, the performance data indicates that SNAP accuracy needs improvement.
  • Performance.
  • Performance issues that they are intended to correct.
  • So you can see multiple years of performance information.
  • But this is a summary of all the performance that's been going on.
Keywords: 996, all
NH
Transcript Highlights:
  • <01:17:29.280> of oversight and performance of oversight and performance of non-emergency<
  • low-performing HEDIS measures.
  • exceptional performance in every month. exceptional performance in every month.
  • performers, which would be a good thing. performers, which would be a good thing.
  • on the entire performance of the Yeah. on the entire performance of the Yeah.
Keywords: 928, house, all
Summary: The committee first handled roll call and approved the prior meeting minutes. Members discussed attendance and substitutions, then moved to the DHS commissioner’s update, which focused on New Hampshire’s Medicaid 1115 waiver and the new community re-entry initiative for people leaving correctional facilities. The presenter explained that the waiver lets the state cover certain services not normally covered under Medicaid, including substance use disorder treatment, serious mental illness services, adult dental benefits, and the new community re-entry component. She also noted that a separate youth re-entry component is federally required, with youth defined up to age 21 and foster-care-related coverage extending to age 26. The update described how the adult re-entry program works for incarcerated individuals with behavioral health needs, providing up to 45 days of pre-release services, care coordination with managed care organizations and DOC staff, telemedicine assessments, discharge prescriptions, insurance cards, and connections to community mental health, primary care, and substance use providers. For youth, the program includes more intensive case management, 30 days of pre-release services, and 30 days of post-release care coordination, with a stronger emphasis on screening, diagnosis, and holistic assessment. The presenter said New Hampshire received the adult waiver in July 2024, has implemented the program in state correctional facilities, and is beginning work at the youth center. Members and the presenter discussed why the program is structured as a waiver rather than a standard Medicaid benefit, with the explanation that CMS is allowing this as a newer policy area and that states generally pursue waivers for certain services. The chair and others emphasized the need for real cost and outcome data, and the presenter said an independent evaluator and evaluation plan are required under the 1115 waiver. Early results cited included 30 adults enrolled so far, 10 released, five youth enrolled with one released, and anecdotal early successes such as housing, employment, and better continuity of medication and treatment. The committee did not take any additional votes or formal actions beyond approving the minutes.
AZ

Arizona 2026 Regular Session

06/01/2026 - Joint Legislative Audit Committee

Joint Legislative Audit Committee

Transcript Highlights:
  • Most of these... ...performance pay plan for the superintendent.
  • 2027 and 2028 school district performance audit schedule.
  • Do you have any indication?
  • Do you have any indication?
  • Maybe some records weren't on file, but are there any indications?
Summary: The committee first heard an update on Topok Elementary School District’s long-running noncompliance with Arizona’s Uniform System of Financial Records. The Auditor General’s office explained the USFR noncompliance process and reported that Topok had made substantial progress, correcting many deficiencies in areas such as open meeting law, procurement, payroll, attendance reporting, property control, and information technology. The district’s superintendent and staff described the corrective actions they had taken, the use of outside consultants, and their plan to maintain compliance through stronger leadership, training, and consistent procedures. Members praised the district’s progress and asked about the remaining deficiencies and the status of the 3% state-aid withholding, which the Auditor General said would be addressed by the State Board of Education. The committee then considered a request for a fourth school safety special audit, tied to concerns raised by Representative Martinez about Phoenix Union High School District and school violence response practices. The Auditor General said the proposed audit would be a new topic focused on policies and procedures for responding to credible threats of violence and allegations of staff misconduct affecting student safety, and could include Phoenix Union in the sample. Representative Martinez described a fatal 2024 shooting, weapons incidents, and concerns about district oversight. The committee approved the motion 10-0. Next, staff presented the fiscal years 2027-2028 school district performance audit schedule, describing 26 randomly selected school districts and career and technical education districts, plus 84 planned follow-ups. The Auditor General said the schedule is intended to shorten the average time between audits and that the school audits division is now fully staffed. Members asked about county coverage and the inclusion of ESA accountability, but the schedule was ultimately presented for review rather than approval. The committee also heard a detailed federal compliance audit presentation on the Child Care and Development Fund (CCDF) administered by DES. The Auditor General reported repeated findings involving missing provider documentation, questioned costs, and FFATA reporting errors, including a 2024 sample that led to questioning $2.88 million in costs. The office recommended stronger documentation, record retention, reporting procedures, and staff training; DES concurred and said it would correct the findings in 2026. Members discussed the limits of the single-audit scope, the possibility of a broader special audit, and the federal government’s recent actions on CCDF oversight in other states. Finally, the committee considered and discussed a special audit request for CCDF that would broaden review to provider oversight, licensing, site visits, and billing accuracy across multiple state agencies, with estimated costs of $547,000 to $625,000 and a projected report date of July 31, 2027.
WA
Transcript Highlights:
  • The purpose of the subcommittee of the Joint Legislative Audit Review Committee is to hear performance
  • I think it's now pretty self-explanatory: it's the Committee to Hear SAO Performance Audits.
  • I'm the Assistant Director of Performance Audit at the state auditor's office.
  • Chair, of the Performance Audit Work Plan, if that is your prerogative.
  • As Brenton mentioned, I'm Bryson Bristol, a performance auditor on the team.
Summary: The committee meeting began with a brief explanation of the renamed Joint Legislative Audit Review Committee subcommittee, now called the Committee to Hear SAO Performance Audits, and a presentation from the State Auditor’s Office on its current biennium performance audit work plan. The auditor described how topics are selected from a large pool of potential audits and highlighted several ongoing or planned audits, including the Liquor and Cannabis Board, oversight of authorized entities serving students with disabilities, the Quality Home Care Initiative, Medicaid managed care versus fee-for-service costs, the Housing Commission tenant ownership follow-up, DSHS vendor payment patterns, implementation of the Since Time Memorial curriculum, and the Washington State ferry system. Members asked about coordination with JLARC to avoid duplication, and the auditor said the offices exchange work plans, monthly updates, and quarterly coordination meetings. The committee then heard the State Auditor’s performance audit on how charter schools identify and support at-risk students. Auditors reviewed four charter schools—Catalyst Public Schools, Innovation High School, Pinnacles Prep, and Rainier Prep—and focused on English language learners, homeless students, and special education students. The audit found the schools met nearly all legal requirements reviewed, with only one area where two schools partially met a language-access requirement. The schools also used several promising practices, including small-group instruction, culturally responsive environments, and multi-tiered systems of support, though the auditors recommended better documentation of procedures to improve consistency. Families interviewed generally reported positive experiences, while noting resource constraints. Committee members asked about how the four schools were selected, whether the audit compared charter populations to home districts, and how MTSS requirements applied to the schools reviewed. The State Auditor’s Office said the sample was chosen for geographic diversity, student population characteristics, and representation from both authorizers, and that K-2 MTSS requirements were not evaluated because they applied to only one school. Representatives from the Charter School Commission and charter school advocates responded positively, emphasizing technical assistance, collaboration, and sharing best practices across schools. Two public testifiers also supported the report and said it highlighted effective practices that could be expanded across charter and traditional public schools.
HI

Hawaii 2026 Regular Session

EDN Info Briefing - Fri Jan 9, 2026 @ 2:00 PM HST

Hawaii House Floor Meeting

Transcript Highlights:
  • And under the active performance framework, this is considered indicator 2 and it is around smarter balance
  • And under the active performance framework, this is considered indicator 2 and it is around smarter balance
  • And under the active performance framework, this is considered indicator 2 and it is around smarter balance
  • financial indicators.
  • assessment, Hawaii performs very well. assessment, Hawaii performs very well.
Keywords: 910, house, all
AZ
Transcript Highlights:
  • In November 2022, a performance audit follow-up report was issued.
  • Most of these... ...performance pay plan for the superintendent.
  • believe the same comprehensive performance auditing should apply to the ESA program.
  • Do you have any indication?
  • But are there any indications? Is there any smoke or fire to this just yet?
Keywords: 1182, all
AL

Alabama 2026 1st Special Session

Alabama House Education Policy Committee Feb 25th, 2026

Education Policy

Transcript Highlights:
  • Then I heard people indicator out.
  • That was not indicative of student performance in the state of Florida.
  • They all indicate when you go through those ed indicators one by one by one. >> And then we looked at—we
  • those ed indicators one by one by one. those ed indicators one by one by one.
  • look at new indicators. look at new indicators.
Keywords: 1136, house, all