Video & Transcript Research : 'consumer services'
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MN
Minnesota 2025-2026 Regular Session
Surveillance-based price and wage discrimination prohibited 3/4/26
Minnesota House Floor Meeting
Transcript Highlights:
- There's a black box that consumers or workers would need in that consumers or workers would need in order
- <00:05:13.520>
84% <00:05:14.320>of because consumers hate it. 84% of because consumers - <00:09:50.800>
companies on consumers, powerful seed companies on consumers, powerful seed - >
are <00:26:44.000>not consumers, as I mentioned, are not consumers, as I mentioned, are - Um, reading through the Consumer Reports letter, I would encourage members to read the Consumer Reports
Summary:
House File 3794, as amended by the A4 amendment, was heard in committee. Representative Greenman described the bill as a ban on surveillance-based pricing and wage discrimination, with a disclosure requirement for companies using automated data to set individualized prices or wages. The A4 amendment was adopted; Greenman said it updated language based on attorney general and stakeholder feedback and added a burden-shifting provision that would let consumers or workers establish a presumption, which companies could then rebut with data. Greenman and supporters argued the bill would stop companies from using personal data and AI tools to charge different prices to different people, while still allowing ordinary market-based discounts and clearly offered group discounts such as those for veterans, students, or teachers.
Supportive testimony came from the Minnesota Farmers Union, a neighborhood bookstore owner, Consumer Reports, and a small business owner. They said surveillance pricing undermines fairness, transparency, and competition, and cited examples such as different online prices based on location, browser history, or loyalty-program data. Testifiers also warned that AI-driven pricing and discounting can be opaque and discriminatory, and that small businesses cannot compete with large firms that control more data. Consumer Reports said consumers should not have to use workarounds like VPNs to compare prices and noted that some discounts based on personal data may also need sunlight and guardrails.
Opposition came from the Minnesota Chamber of Commerce and the Chamber of Progress. They argued the bill’s definitions are too broad and could sweep in ordinary business analytics, loyalty programs, targeted promotions, inventory tools, and even spreadsheets, creating compliance risk and discouraging innovation and investment. They also warned the bill could burden small businesses and interfere with workplace management and compensation decisions. During member discussion, several legislators voiced support for the bill as a transparency and fairness measure, while one member noted that the most egregious examples appear to be in e-commerce and said the committee was laying the bill over for further consideration.
FL
Florida 2025 Regular Session
January 15, 2025 - 03:30 PM
Transcript Highlights:
- Service.
- Services, which offers a variety of information and resources to consumers concerning numerous insurance
- In the area of insurance and consumer protection, we're going to start with Division of Consumer Services
- And then finally in this area, we have the Division of Funeral, Cemetery, and Consumer Services, which
- The PSC serves Florida's consumers by ensuring that they have safe and reliable utility service at fair
Summary:
The State Administration Budget Subcommittee met for an introductory overview of the agencies under its jurisdiction and their current-year budgets. Chair Vicki Lopez welcomed members and staff, and each member briefly introduced themselves and identified areas of interest, with recurring themes including fiscal restraint, insurance regulation, revenue administration, condominium issues, and government efficiency. The chair then outlined the subcommittee’s overall budget, about $3.1 billion, and noted major recent policy areas affecting the budget such as condominium legislation and emergency communications funding.
Agency heads then presented high-level summaries of their missions and budgets. The Department of Revenue described property tax oversight, tax administration, and child support enforcement; the Department of Management Services reviewed state purchasing, telecommunications, fleet, state insurance, retirement, and digital services; DBPR highlighted licensing, enforcement, condominiums, and building code work; DFS covered insurance consumer services, risk management, unclaimed property, fire marshal functions, and criminal investigations; the Gaming Control Commission discussed pari-mutuel and tribal gaming oversight and enforcement; OIR explained insurer solvency and rate review; the Lottery emphasized education funding and record sales; OFR described regulation of banking, securities, lending, and money services; DOAH outlined administrative and workers’ compensation adjudication; PSC covered utility rate regulation and consumer complaints; PERC described labor relations and career service appeals; and FCHR summarized discrimination complaint investigations and outreach.
Several members asked questions about utility returns, insurance regulation staffing, DMS’s state employee health plan deficit and prescription drug formulary management, agency recommendations for reducing regulatory burden, and state facilities usage. Responses generally emphasized that utility rates and insurer filings are determined through evidentiary and actuarial processes, that OIR has reduced vacancies but still seeks specialized staff and a Tampa office expansion, and that DMS acknowledged rising health plan costs and said the issue likely requires broader budget-level discussion. The chair also pressed multiple presenters to stay focused on agency operations and budgets rather than broader policy issues. No votes or formal actions were taken in the meeting.
FL
Transcript Highlights:
- The Department of Financial Services regulates insurance agents and agencies, insurance consumer services
- If it's going to be your smaller direct-to-consumer type consumer interaction...
- If it's going to be your smaller, direct-to-consumer-type consumer interaction points, it's generally
- We've collected $14.5 million that has gone back directly to consumers in the form of consumer restitution
- pass immediately to consumers.
Summary:
The Senate Committee on Banking and Insurance convened with a quorum present, and Commissioner Michael Yaworsky of the Office of Insurance Regulation delivered a broad update on Florida’s property insurance market. He outlined the division of responsibilities between OIR and the Department of Financial Services, then reported market indicators including 7.61 million residential policies in force, an average premium of $2,755, 1.5 million Citizens takeout approvals, and recent negative trends in homeowners rate requests. He credited recent legislative reforms, especially tort reform and the Insurer Accountability Act, with improving market stability, increasing competition, and allowing the office to conduct more examinations and investigations, recover consumer restitution, and fine insurers for misconduct tied to recent hurricanes.
Yaworsky emphasized that Citizens Property Insurance has been rapidly depopulating from its 2022 peak and may fall below 300,000 policies, while cautioning that over-depopulation could create residual-market risks and assessments if a major storm hits. He also discussed the distinction between admitted and surplus lines markets, the role of reinsurance in Florida pricing, and the effect of inflation on total insured values and premiums. He said Florida has seen comparatively modest property rate increases relative to other states and noted that recent hurricanes did not produce the kind of rate spikes seen in prior years, which he attributed to a more stable market and reduced fraud and litigation pressure.
In response to a question from Senator Martin, Yaworsky explained that California’s wildfire crisis and regulatory structure are not a direct one-to-one comparison for Florida, but that California’s market problems can affect global reinsurance capacity and serve as a cautionary example of regulatory missteps. He also highlighted a recent Progressive auto insurance excess-profits refund of about $1 billion to policyholders, discussed possible federal changes to the National Flood Insurance Program, and urged greater home resiliency and code-plus adoption. The commissioner closed by calling for clearer consumer disclosures and responsible oversight of AI use in insurance filings. No bills were considered and no votes were taken; Senator Hooper moved to adjourn, and the committee adjourned without objection.
CA
Transcript Highlights:
- My service in the Legislature began in 1990. I've had some breaks in service.
- Service and the Legislature began in 1990. I've had some breaks in service.
- This lack of awareness around a device's end of life is also a consumer protection issue, with many consumers
- and other services.
- Consumers deserve to know when that occurs.
CA
California 2025-2026 Regular Session
Assembly Judiciary Committee Jun 30th, 2026
Transcript Highlights:
- My service in the Legislature began in 1990. I've had some breaks in service.
- Service and the Legislature began in 1990. I've had some breaks in service.
- This lack of awareness around a device's end of life is also a consumer protection issue, with many consumers
- This lack of awareness around a device's end of life is also a consumer protection issue with many consumers
- and other services.
Summary:
The committee heard testimony on several bills, beginning with SB 16, which would require county behavioral health directors to create clear pathways for clinicians to be authorized to initiate 5150 involuntary holds. The author and supporters argued the bill would reduce reliance on law enforcement and create more consistent crisis response standards statewide, while county behavioral health directors opposed it as an unfunded mandate that could increase law enforcement involvement and create implementation burdens. Members raised questions about county costs and funding, but the author emphasized the bill’s role in building a more clinical response system.
SB 561 would require public guardians to acknowledge conservatorship referrals, make determinations within a reasonable time, and provide status updates on request. Supporters said the bill would reduce delays that leave vulnerable adults in limbo, while the opposition from public guardian representatives was removed after amendments. SB 381 drew extensive public testimony in support; it would allow California-born adoptees, and descendants of deceased adoptees, access to original birth certificates, with a nonbinding contact preference form for birth parents. Supporters framed the bill as a matter of dignity, identity, and health, and there was no formal opposition on the record.
The committee also discussed SB 880, which would give tenants and prospective owner-occupants notice and a first opportunity to make an offer when institutional investors sell certain homes. Supporters said it would expand homeownership opportunities and preserve neighborhood stability, while opponents warned about conflicts with federal law, bundled-sale restrictions, and impacts on build-to-rent and affordable housing projects. Members and the author discussed possible amendments to address those concerns. SB 1238 would impose a duty of care and additional transparency requirements on HOA managers and boards; supporters said it would protect homeowners from mismanagement, while the main opposition argued the duty should remain contractual and could increase litigation. Finally, SB 423 would require disclosure of emergency-service records related to private detention facilities, and SB 28 would make changes to the CARE Court process, including a statewide ombudsperson and expanded oversight; both drew support and opposition, with concerns focused on transparency, privacy, implementation, and the balance between treatment and coercion. SB 574, discussed at the end, would require disclosure and human oversight for AI use in courts and legal practice and create a complaint process for ADR providers, with the State Bar noting requested amendments related to complaint handling and confidentiality.
CA
California 2025-2026 Regular Session
Assembly Banking and Finance Committee Jun 22nd, 2026
Banking and Finance
Transcript Highlights:
- Most importantly, SB 546 continues to maintain existing consumer protection and billing.
- Charges, preparing invoices and statements, and providing customer service.
- So this bill is actually strengthening existing consumer protections.
- Hi, Megan Varvey with Kaiser Advocacy on behalf of the National Consumer Law Center in support.
- To ensure that the consumer is protected. Yeah, good. Thank you. With that, Ms.
HI
Transcript Highlights:
- <00:11:43.760>
from customers to protect consumers from customers to protect consumers from - Um, consumer advocate advocates for consumers and rates.
- reliable service a backs stop um service reliable service a backs stop um service that<00:42:51.760
- party is the consumer advocate. Okay. party is the consumer advocate. Okay.
- the consumer advocate actually. Yeah. the consumer advocate actually. Yeah.
Summary:
The Senate Commerce and Consumer Protection Committee held an informational briefing on the Public Utilities Commission’s performance-based regulation (PBR) framework and the Department of Commerce and Consumer Affairs’ whistleblower complaint process. Chair Jared Kohole opened the meeting, noted it was informational only with no public testimony, and explained that members would hear presentations and then have an opportunity for questions. The committee heard first from Ulupono Initiative, which provided background on why utilities are regulated, how Hawaii’s cost-of-service model and rate cases work, and why PBR was adopted to shift utility incentives away from a capital-investment bias and toward performance, efficiency, cost control, and policy goals such as renewable energy and reliability.
Ulupono described Hawaii’s PBR structure as a five-year multi-year rate plan with annual revenue adjustments, a customer dividend, a Z factor for extraordinary exogenous events, and an exceptional project recovery mechanism for large projects. It also outlined performance incentive mechanisms tied to renewable portfolio standard progress, interconnection speed, reliability, and shared savings. The presentation said the current docket is evaluating a possible hybrid approach that would combine forward-looking forecasting with historical results, and Ulupono advocated for stronger incentives, arguing the current rewards are too small relative to utility revenues and should be more meaningful to better align utility behavior with legislative intent.
The PUC then presented its own overview, emphasizing that the PBR docket is open and active and that the briefing was limited to the record to avoid ex parte concerns. The commission described the development of PBR in Hawaii through multiple phases beginning in 2018: an initial collaborative phase to set goals, a formal contested-case phase that produced the initial framework, later phases adding scorecards, reported metrics, and additional performance incentive mechanisms, and subsequent refinements including sunset of some mechanisms and adjustments after the August 2023 Maui wildfires. The PUC said the framework is intended to be customer-centric, administratively efficient, and protective of utility financial integrity, and that current work includes evaluating how to balance forward-looking and historical test-year approaches within the rebasing process. No votes or formal actions were taken at the briefing.
CA
Transcript Highlights:
- It does not restrict consumer choice.
- This bill is to inform consumers about added sugars.
- She refused to engage voluntarily with the CARE Act services.
- But now she is receiving treatment and services.
- The commission supports services like one-on-one enrollment assistance, year-round service, claims help
CA
California 2025-2026 Regular Session
Assembly Health Committee Jun 30th, 2026
Transcript Highlights:
- It does not restrict consumer choice.
- This bill is to inform consumers about added sugars.
- We're slowly creeping up on consuming added sugar.
- But now she is receiving treatment and services.
- The commission supports services like one-on-one enrollment assistance, year-round service, claims help
Summary:
The Assembly Health Committee heard several measures, beginning with SB 331 by Sen. Menjivar, which would require large-group health plans to cover hearing aids for children. The author and supporters described the bill as a long-running effort to address a developmental emergency and reduce out-of-pocket costs for families, while opponents were absent. Testimony from parents, advocates, medical experts, and organizations emphasized the importance of early access to hearing aids; committee members voiced strong support, and the bill was moved on a do-pass basis to Appropriations, with several members requesting to be added as coauthors.
The committee then heard SB 608, also by Sen. Menjivar, to expand access to condoms in school-based health centers and related settings and to prevent barriers such as ID checks. Supporters, including students and school health advocates, argued the bill would improve sexual health and reduce stigma, while opponents from family and faith groups argued it would undermine parental authority and normalize early sexual activity. The bill was supported by committee members and moved forward on a do-pass basis to Appropriations.
Next, SB 971 by Sen. Choi proposed community-based healthy aging partnerships for older adults, with testimony from the California Senior Legislature and supporters from aging and dementia organizations. The measure was described as voluntary and focused on connection, independence, and local collaboration; there was no opposition, and the committee moved it on a do-pass basis to Appropriations. The committee also heard SB 869 by Sen. Weber Pierson, which would require warning icons and statements on chain restaurant menus for beverages with very high added sugar content. Supporters framed it as a transparency and public health measure, while restaurant and beverage industry representatives opposed it unless amended, citing cost and menu-space concerns; the bill was nevertheless moved on a do-pass basis to Appropriations after a roll call vote, with some members voting no and the measure placed on call.
The committee also considered SB 950 by Sen. Weber Pierson, aimed at ensuring timely coverage of FDA-approved, medically necessary treatments for early-onset Alzheimer’s disease on commercial plans. Supporters, including the Alzheimer’s Association and a patient advocate, said the bill would reduce delays and barriers to care, while health plan representatives opposed it over step therapy and utilization-management concerns. Members discussed the limited treatment window and the need for early access, and the bill was moved on a do-pass basis to Appropriations. In addition, SB 490 by Sen. Umberg would set timelines for DHCS investigations of unlicensed sober living homes and allow counties to assist if the department cannot act in time; supporters from Anaheim and a patient-brokering survivor described serious abuse and oversight gaps, while county behavioral health representatives opposed the county role as an unfunded and potentially liability-creating burden. After discussion, the bill was also moved on a do-pass basis to Appropriations. Finally, the committee began hearing SB 1037 by Sen. Weber Pierson on health insurance affordability and rate review, with supporters arguing it would tie premium increases more closely to affordability targets and public reporting; the transcript cuts off before the committee completed action on that measure.
MI
Transcript Highlights:
- House Bill 4727 will be referred to the Committee on Housing and Human Services.
- House Bill 5254, a bill to amend the Michigan Consumer Protection Act.
- to medical debt in consumer reports.
- to medical debt in consumer reports. consumer reporting agencies from including certain information
- related to medical debt in consumer reports.
Summary:
The Senate convened with an invocation, the Pledge of Allegiance, and attendance showing a quorum. Several senators were excused, and the chamber received communications including House Concurrent Resolution 8, which was referred to the Committee on Government Operations. The Senate also took up introductions and referrals of several bills, including Senate Bills 1078-1082 and House Bills 4727, 4728, 4729, 4959, 1545, 5254, 5255, 6071, 6072, and 6073, with most being referred to committees or, for some medical-debt and consumer-protection bills, sent to the Committee of the Whole by suspension of the rules.
In Committee of the Whole, the Senate considered Senate Bills 535, 536, 1011, 1041, 1042, and 1043. SB 535, 1041, 1042, and 1043 were amended, while SB 536 and 1011 were reported without amendment; all were recommended for passage. The Senate then concurred in the amendments and advanced the bills to third reading. On final passage, SB 433 passed 35-0; SB 535, 536, and 1011 each passed 35-0; and SB 1041, 1042, and 1043 each passed 20-15. Floor remarks focused on SB 1011 as a way to lower small-business health insurance premiums, and SBs 1041-1043 as anti-price-gouging measures during emergencies.
Later, the Senate discharged Senate Bill 913 from the Appropriations Committee, suspended the rules, and moved it through Committee of the Whole and to final passage the same day. SB 913, which amends the Michigan Trust Fund Act, passed 20-12 with 6 excused after Senator Albert argued in opposition that it would continue $75 million annual funding to the MEDC and amount to corporate welfare. The Senate then adjourned until Tuesday, June 30 at 10:00 a.m.
CA
California 2025-2026 Regular Session
Assembly Privacy and Consumer Protection Committee Jun 23rd, 2026
Privacy and Consumer Protection
Transcript Highlights:
- On behalf of Consumer Reports, in support, SB 898 requires makers of connected devices to tell consumers
- SB 898 requires companies to provide information consumers can use when they purchase consumer devices
- SB 435 is a critical piece of pro-consumer legislation that will protect consumer information and increase
- CPA and fulfill consumer requests and rights.
- Justin Brookman, Consumer Reports, in support, also for Consumer Action and Asian Americans Advancing
CA
California 2025-2026 Regular Session
Assembly Privacy and Consumer Protection Committee Jul 1st, 2026
Transcript Highlights:
- Welcome to Assembly Privacy and Consumer Protection.
- Specifically, this bill prohibits the sale of consumer data and gives consumers more agency over the
- Leslie Lewis, Director of Social Services for St.
- Danny Kando, Kaiser, here on behalf of the California Low-Income Consumer Coalition and National Consumer
- strong consumer protections.
Summary:
The committee heard several bills focused on artificial intelligence, child safety, mental health, and privacy. SB 574 by Senator Umberg would require transparency and human oversight when attorneys, judges, and court neutrals use AI; it drew support from privacy advocates and committee members, with no opposition. SB 1276, the End Child Exploitation Act, would update child sexual exploitation laws to cover live-streamed and AI-generated abuse material and clarify that viewing such content can be criminally punishable; prosecutors, child advocacy groups, and others supported it, while no one appeared in opposition despite opposition on file. SB 813 would create a California AI standards and safety commission and a voluntary two-tier certification framework for AI safety standards; supporters said it would create scalable, independent oversight, while TechNet and CalChamber opposed it as duplicative, under-defined, and likely to create a de facto mandate. The committee discussed market pressure, federal preemption concerns, and the role of voluntary standards, but no final vote was taken in the excerpt.
Senator Padilla also presented SB 300, which would strengthen protections for minors from sexually explicit chatbot content by moving from a reasonableness standard to an affirmative duty to prevent such exposure and to prohibit facilitation. Supporters said new evidence showed greater risks and that companies can and should build stronger safeguards; opponents, including TechNet and CCIA, argued the bill was premature because SB 243 had only recently taken effect and warned it could create strict-liability-like exposure. Padilla then presented SB 903, which would bar AI chatbots from being advertised as therapists, require licensed clinician oversight and informed consent for AI use in psychotherapy, and protect patient confidentiality; it received broad support from mental health professionals and labor groups, while industry and health associations were opposed unless amended over triage and crisis-detection language. The committee members emphasized the need for human judgment in mental health care and noted ongoing negotiations on amendments.
The committee also heard SB 1119, a companion to AB 2020, which would require annual risk assessments, crisis-response protocols, default child settings, parental controls, limits on data use, public incident reporting, and third-party audits for chatbots used by children. Supporters argued the bill would address documented harms and improve transparency, while industry groups objected to ambiguous standards, liability exposure, and the private right of action. A roll call vote was taken on SB 1119 after quorum was established; the motion to pass to Appropriations succeeded on a 5-1 vote, with one no vote and the measure left on call for absent members. Finally, SB 354, a privacy bill for insurance consumers, would modernize outdated insurance privacy rules, bar sale of personal information, and expand consumer rights to know, correct, and delete data. Supporters said it would implement Proposition 24’s privacy mandate, while a large coalition of insurers, agents, brokers, and related businesses opposed unless amended, mainly seeking a small-business exemption and narrower treatment of publicly available information; members and the author said negotiations were ongoing and the bill had already been substantially revised.
MA
Massachusetts 2025-2026 Regular Session
Continuing Care Retirement Communities Jun 21st, 2026 at 10:00 am
Transcript Highlights:
- LeadingAge, MilCRA, on updating the consumer guide.
- When they're taking money from their consumers, all of their money from the consumers, I don't understand
- I mean, this is all coming from the consumer. The consumer wants to live independent.
- I mean, this is all coming from the consumer.
- They want to bring in services. We saw it with Opus.
Summary:
The commission met to review its draft final report on continuing care retirement communities (CCRCs), with most of the discussion focused on whether recommendations required unanimous consensus and how to handle disagreements in the report. Members agreed that consensus meant no stated opposition, and several participants argued that unresolved issues should still be described in the report rather than omitted. The chairs said the report would include agreed-upon recommendations, note areas without consensus, and preserve written comments or dissent letters submitted by members.
The draft report’s findings and slides were reviewed charge by charge, including CCRC definitions, financial condition, entrance fee refunds, regulatory oversight, advertising practices, and closure/change-of-ownership procedures. Members suggested several factual and wording edits, including clarifying financial data sources, correcting a presenter’s name, refining language about entrance fee use and refund timing, and revising statements about Attorney General authority and CCRC advertising. There was also discussion about the need to distinguish nonprofit and for-profit CCRCs and to better explain how different care levels and licensing structures are described.
On recommendations, the commission kept the proposal to advance the disclosure bill (S. 478) and update the consumer guide, but removed a recommendation for annual open board meetings after objections that it was inadequate. The group spent considerable time debating whether to recommend resident representation on CCRC boards, timely refund requirements for entrance fees, and possible state registration or definition changes for CCRCs, but no consensus was reached on those items. The chairs said the final report would be completed by the statutory August 1 deadline, with final written comments due before then and the report and meeting materials posted on the legislature website.
NH
New Hampshire 2026 Regular Session
Commission to Study Stable Tokens (03/10/2026)
Transcript Highlights:
- can engage in digital asset service can engage in digital asset service provider<00:15:10.399>
provides or provides other services. provides or provides other services.- So the OC service as the OCC says.
- We service some clients directly, and others we service through either our wallets or our crypto-as-a-service
- coins as a service, crypto as a service coins as a service, crypto as a service and<01:01:01.119
Summary:
The meeting began with roll call and introductions of commission members and guests, followed by approval of the agenda and a motion to approve the February 10 minutes with a correction clarifying that one quoted statement was misattributed. The commission then moved into presentations.
The main presentation came from the Conference of State Bank Supervisors on implementation of the federal GENIUS Act for stablecoins. The speaker reviewed the OCC’s recent 367-page proposed rule, noting it raises many open questions and design choices for states, and discussed expected upcoming rulemaking from the FDIC, Federal Reserve, and Treasury. The presentation focused on six areas: permissible issuer activities, reserve assets and redemption, risk management and supervision, treatment of state-qualified issuers, capital/operational backstops, and foreign issuers. It also flagged unresolved issues around Bank Secrecy Act/AML requirements and the meaning of “digital asset service provider” activities.
A substantial portion of the discussion addressed yield restrictions, with the presenter explaining the OCC’s broad definition of yield and its rebuttable presumption against issuer-affiliated or related third-party yield arrangements. The speaker said this likely forecloses many existing white-label structures but leaves some room for third-party payments depending on distance from the issuer, and noted ongoing Senate debate over similar provisions. The presentation also covered reserve valuation, liquidity and diversification requirements, redemption timing, and supervisory expectations such as third-party oversight, IT security, exam cycles, and reporting. No additional votes or formal actions were taken beyond approving the amended minutes.
MA
Massachusetts 2025-2026 Regular Session
Joint Committee on Telecommunications, Utilities and Energy Jun 21st, 2026 at 01:00 pm
Joint Committee on Telecommunications, Utilities and Energy
Transcript Highlights:
- Consumers.
- We are committed to servicing our consumers.
- We see so many positive signs from consumers, but not force it where it ends up hurting the consumer.
- Are we seeing a consumer reversal of that?
- We're just too far ahead of the consumer.
Summary:
The committee on Telecommunications, Utilities and Energy heard testimony on several transportation and clean-fuel bills. Supporters of H. 3535 argued for delaying or pausing enforcement of Massachusetts’ zero-emission vehicle sales mandate, saying the current ACC2 timeline is unrealistic given low ZEV sales, limited charging infrastructure, dealer inventory concerns, and potential economic impacts on dealerships, consumers, and tax revenue. Opponents of that approach, including automakers and clean transportation advocates, said the state should stay on course with electrification and that the mandate is necessary to meet climate goals. The committee also heard support for H. 3570/S. 2326 to update vehicle emission standards for municipal and utility fleets, with municipal utility representatives saying current electric truck technology, charging access, and costs make the rules impractical for critical public services.
A major portion of the hearing focused on S. 2246, the Freedom to Move Act, which would require MassDOT and regional planning agencies to set vehicle miles traveled reduction goals and align transportation spending with climate targets. Supporters said the bill would better coordinate transportation planning, encourage transit, biking, and walking, and help Massachusetts meet emissions goals while saving money and improving public health. Some committee members raised concerns that the bill could duplicate existing transportation climate mandates and could disadvantage rural residents who must drive long distances; witnesses responded that the bill is meant to add coordination and flexibility, not impose a one-size-fits-all solution.
The committee also heard testimony on H. 3448, which would set deadlines to electrify school buses and public fleets and create programs for private fleet electrification. Advocates said fleet electrification is a practical way to cut emissions, improve air quality, and save money over time, especially for schoolchildren exposed to diesel exhaust. Several witnesses also supported low-carbon fuel standard bills H. 3576 and S. 2251, arguing they would reduce fuel carbon intensity and generate revenue for charging and clean-fuel investments. Others, including a coalition opposed to private jet expansion, objected to the bills’ treatment of sustainable aviation fuel, saying it is not scalable, is expensive, and could create land-use and food-supply tradeoffs. No votes or formal committee actions were taken in the hearing excerpt provided.
MN
Transcript Highlights:
- state services at the current level. state services at the current level.
- situation report, and also consumer situation report, and also consumer prices<00:08:26.720>
- Turning to real consumer spending, or real personal consumption expenditures, real consumer spending
- Yes, this increased forecast reflects a higher forecast for consumer spending on goods and services subject
- claims for these 14 services.
CA
California 2025-2026 Regular Session
Assembly Communications and Conveyance Committee Jul 16th, 2025
Transcript Highlights:
- It works in conjunction with the local bus service.
- I'm the Vice President of the Consumer Attorneys of California.
- And I also think about the consumer protection piece around this.
- And I also think about the consumer protection piece around this.
- To choose a service that best fits their needs.
Summary:
The Assembly Communications and Conveyance Committee heard three bills. SB 371 by Senator Cabaldon would reduce uninsured/underinsured motorist coverage requirements for transportation network companies from $1 million to $100,000 per person and $300,000 per accident, with committee amendments adding findings and declarations, higher limits than originally proposed, and a joint study on UM/UIM impacts. Supporters, including Uber, Lyft, business groups, and some consumer advocates, argued the bill would lower fares and increase driver earnings by reducing insurance costs. Opponents, including consumer attorneys, labor groups, and consumer watchdog organizations, warned it would cut protections for riders and drivers and might not guarantee savings would be passed through. The committee approved SB 371 on a due-pass basis and re-referred it to Appropriations by a 9-0 vote.
The committee then heard SB 716 by Senator Durazo, which would create a Home Internet Lifeline Program to let eligible low-income households apply Lifeline subsidies to home broadband service. Proponents said the bill addresses broadband affordability after the federal Affordable Connectivity Program expired, and that it would help students, workers, and families access reliable internet. Opponents from the wireless industry objected to the funding mechanism, arguing the surcharge would fall unfairly on wireless consumers, while one broadband group moved to neutral after amendments. The bill was approved on a due-pass basis and sent to Appropriations, but the roll was held open and later completed with the bill passing 7-1.
The committee also took up SB 480 by Senator Archuleta relating to autonomous vehicles as a consent item, with no presentation or debate. It was approved on a due-pass basis and re-referred to Appropriations by a 9-0 vote. Throughout the hearing, members repeatedly focused on affordability, consumer protection, and whether savings from the bills would actually reach riders, drivers, or households.
CA
California 2025-2026 Regular Session
Assembly Privacy and Consumer Protection Committee Mar 18th, 2025
Transcript Highlights:
- We have San Diego Consumer Watchdog.
- So I think that we're taking the responsibility out of the hands of the consumer.
- It is incredibly frustrating trying to deal with customer service on these apps.
- And I wasn't voting for anything that was going to put costs on the consumer.
- I do know that not being able to reach a customer service person is...
Summary:
The Assembly Privacy and Consumer Protection Committee met with a new membership roster and adopted its committee rules after quorum was established. The hearing then began with AB 412, the AI Copyright Transparency Act, which would require generative AI developers to provide copyright holders notice when registered copyrighted works are used in training data. The author and supporters, including SAG-AFTRA, the Transparency Coalition, voice actors, writers, labor groups, and other creators, argued the bill would give artists a practical way to learn whether their works were used and to vindicate their rights. Opponents, including EFF, CalChamber, RIAA, CCIA, Chamber of Progress, Bay Area Council, BSA, and TechNet, said the proposal was technically unworkable, could burden startups, conflict with existing law and pending litigation, and raise federal preemption concerns. Members discussed the bill’s amendments, including a fingerprinting approach and narrowing the bill to model developers, and the committee voted 8-2 to pass AB 412 as amended to the Judiciary Committee.
The committee then heard AB 446, which would prohibit “surveillance pricing,” or the use of personal data to charge different prices for the same product or service. The author and supporters, including Consumer Watchdog, UFCW, labor organizations, and consumer/privacy groups, described examples of differential pricing tied to device type, location, shopping behavior, and digital price tags, and argued the bill would protect consumers from discriminatory and predatory pricing. Business and industry opponents, including CalChamber, grocers, retailers, travel, broadband, and other associations, said the bill could conflict with the CCPA, interfere with loyalty and rewards programs, and create confusion about personalized discounts and dynamic pricing. The discussion focused on how the bill would treat loyalty programs, whether existing privacy law already covers the issue, and whether the proposal would unintentionally affect legitimate discounts and promotions.
CA
California 2025-2026 Regular Session
Assembly Floor Session Jun 18th, 2026
California House Floor Meeting
Transcript Highlights:
- as a service to Californians.
- Users, in my opinion, need strong consumer protections, and this bill does exactly that.
- I think that the state should be on the side of protecting consumers.
- I also want to address the point made about lack of consumer protections.
- to a consumer.
CA
California 2025-2026 Regular Session
Assembly Floor Session Jun 18th, 2026
California House Floor Meeting
Transcript Highlights:
- . better than he found it due to his leadership, dedication, and service.
- as a service to Californians.
- I think that the state should be on the side of protecting consumers.
- I also want to address the point made about lack of consumer protections.
- to a consumer.
Summary:
The Assembly convened after a quorum call, opened with prayer and the Pledge of Allegiance, approved procedural motions, and recognized several guests and honorees, including CAUSE leadership academy participants, retiring FCMAT CEO Michael Fine, a Capitol intern, environmental leaders celebrating Black Conservation Week, family members of members, and NASA astronaut Captain Victor Glover Jr. The body also took up a number of routine file items and committee referral requests, with several bills referred to committees by unanimous consent and multiple items passed or retained on file.
The main floor debate centered on ACR 214, the Juneteenth resolution. Members from the Black Caucus and other caucuses spoke in support, describing Juneteenth as both a celebration of emancipation and a reminder that freedom and equality remain unfinished work. Speakers emphasized Black history, civil rights, solidarity across communities, and ongoing issues such as education, housing, health, incarceration, and economic inequality. The resolution was adopted by voice vote after 66 coauthors were added.
The Assembly also considered AB 2285 on blockchain staking and crypto regulation. The author argued the bill would provide consumer protections and clear rules for banks, credit unions, and crypto exchanges, while an opponent warned it could weaken securities oversight and consumer safeguards. The bill passed 45-1, and the author requested immediate transmission to the Senate. Later, SB 1036 on mitigation fee credits for redevelopment passed 55-0 after brief support for clarifying fee rules and reducing duplicative costs.
The chamber then adopted the second-day consent calendar, including resolutions for Women’s Equality Day and the International Day of Yoga, along with several Senate bills, all by unanimous or near-unanimous votes. The Assembly announced it would not meet on Friday, June 19, would reconvene Monday, June 22 at 1 p.m., and then adjourned.